CA1309114C - System for detecting removal of items from a hotel minibar and for the automatic charging of the bill to the guest for items removed from the minibar - Google Patents

System for detecting removal of items from a hotel minibar and for the automatic charging of the bill to the guest for items removed from the minibar

Info

Publication number
CA1309114C
CA1309114C CA000566034A CA566034A CA1309114C CA 1309114 C CA1309114 C CA 1309114C CA 000566034 A CA000566034 A CA 000566034A CA 566034 A CA566034 A CA 566034A CA 1309114 C CA1309114 C CA 1309114C
Authority
CA
Canada
Prior art keywords
minibar
item
guest
items
hotel
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Fee Related
Application number
CA000566034A
Other languages
French (fr)
Inventor
Amram Asher
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Tadiran Israel Electronics Industries Ltd
Original Assignee
Tadiran Israel Electronics Industries Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Tadiran Israel Electronics Industries Ltd filed Critical Tadiran Israel Electronics Industries Ltd
Application granted granted Critical
Publication of CA1309114C publication Critical patent/CA1309114C/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • GPHYSICS
    • G01MEASURING; TESTING
    • G01GWEIGHING
    • G01G19/00Weighing apparatus or methods adapted for special purposes not provided for in the preceding groups
    • G01G19/40Weighing apparatus or methods adapted for special purposes not provided for in the preceding groups with provisions for indicating, recording, or computing price or other quantities dependent on the weight
    • G01G19/413Weighing apparatus or methods adapted for special purposes not provided for in the preceding groups with provisions for indicating, recording, or computing price or other quantities dependent on the weight using electromechanical or electronic computing means
    • G01G19/414Weighing apparatus or methods adapted for special purposes not provided for in the preceding groups with provisions for indicating, recording, or computing price or other quantities dependent on the weight using electromechanical or electronic computing means using electronic computing means only
    • GPHYSICS
    • G01MEASURING; TESTING
    • G01GWEIGHING
    • G01G19/00Weighing apparatus or methods adapted for special purposes not provided for in the preceding groups
    • G01G19/40Weighing apparatus or methods adapted for special purposes not provided for in the preceding groups with provisions for indicating, recording, or computing price or other quantities dependent on the weight
    • G01G19/413Weighing apparatus or methods adapted for special purposes not provided for in the preceding groups with provisions for indicating, recording, or computing price or other quantities dependent on the weight using electromechanical or electronic computing means
    • G01G19/414Weighing apparatus or methods adapted for special purposes not provided for in the preceding groups with provisions for indicating, recording, or computing price or other quantities dependent on the weight using electromechanical or electronic computing means using electronic computing means only
    • G01G19/4144Weighing apparatus or methods adapted for special purposes not provided for in the preceding groups with provisions for indicating, recording, or computing price or other quantities dependent on the weight using electromechanical or electronic computing means using electronic computing means only for controlling weight of goods in commercial establishments, e.g. supermarket, P.O.S. systems
    • GPHYSICS
    • G01MEASURING; TESTING
    • G01GWEIGHING
    • G01G19/00Weighing apparatus or methods adapted for special purposes not provided for in the preceding groups
    • G01G19/52Weighing apparatus combined with other objects, e.g. furniture
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/087Inventory or stock management, e.g. order filling, procurement or balancing against orders
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/04Billing or invoicing
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/12Accounting
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F5/00Coin-actuated mechanisms; Interlocks
    • G07F5/18Coin-actuated mechanisms; Interlocks specially adapted for controlling several coin-freed apparatus from one place
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F9/00Details other than those peculiar to special kinds or types of apparatus
    • G07F9/002Vending machines being part of a centrally controlled network of vending machines

Abstract

ABSTRACT :

The invention relates to minibars located in hotel rooms, and more specifically to such minibars pro-vided with means for ascertaining whether any item has been removed, its nature and its price, thus facilitating the recharging of the minibar and the charging of the bill of the guest for the item taken.
The system is based on accurate weight measurements which are indicative of the kind of item removed by the guest.

Description

~ 13091 14 FIELD OF THE INVENTION-There are provided means to detect and automatically debit re-moval of any item stored in a minibar in hotel rooms, and pro-vide a record for the replenishment of such items.
The device according to the invention is based on the accurate detection and recordal of removal of any item stored in a minibar, the detection being by means of accurate determination of weight changes.

BACKGROUND OF THE INVENTION o In hotels all over the worl`d, minibars are provided in many thou-sants of rooms. These are stocked with a variety of items, gener-ally mini-bottles of strong a1coholic drinks, with some cans of beer or soft drinks, some bottles of wine, and the like~
The control and charging oP ;tems used by hotel guests is cumber-some and requires substantial manpower. Furthermore, when a rapid checkout of the ~uest is effected, thcre are generally no up-to-date data available as to the exact quantity of goods removed from the minibar.
Various solutions have been proposed, aniongst these the provision of individual small compartments in the refrigerator; each housing only one bottle or can, means being prov;ded for the detection and recordal of each such renloval, this being effected by electronic means. There has also been suggested the use of micro-switches and proximîty switches for each stored item.
There have been suggested the use of magnetic n~rkers on each bottle or can, and the provision of corresponding magnets in the mini-bar, thus detecting removal of each item.
~.

. . :

~ 2--None of the solutions suggested hitherto have found acceptance as they are complicated and not reliable. Furthermore, the sub-division of the space in the refrigerator into sub-units hinders air-circulation and cooling.
The present invention provides a system adapted to overcome the drawbacks of existing systems.

.
SUMMARY OF THE INVENTION :
There is provided a system for recording and auto~atically d~it-ing the removal of any item from a minibar provided in a hotel room.
The system overcomes the problem of theft and of cheating; it sub-stantially reduces the manpower needed for maintaining the minibars in the rooms of the hotel in good operational condition. The novel system is provided with each minibar in a hotel room, and this sys~
tem is connected with the central computer of the hotel. Removal of any item from the minibar is recorded, providing information to the computer also as regards the charge to be made for such item, which is automatically recorded on the charge-sheet of the guest. The sys-tem is comparatively simple, and can be operated with a minimum of manpower, which is required mainly for the replenishment of the con-tent of the minihar.
According to the invention, there is provided a system which weighs in an accurate manner the minibar, and which records9 after a certain time-delay, the weight of each item remQved, the welghk being in-dicative of the nature of the product and its price.

~ 3-Actually the items in such a minibar can be subdivided as regards weight into a number of classes: mini-bottles, beer-cans, cans of soft drinks, sm~ll bottles of wine, etcO Each of the subgroups is characterized by a definite narrow range of weights, and the sen-sitivity of an accurate balance is such that it is easily capable of distinguishing between such items.
Accordingly the system of the invention provides means for accurately determining any change of weight of the minibar, said weighing system being connected to computer and recording means whereby the item re-moved is identified, its price is established, the guest is charged, and there is provided information as regards what item is to be supplied to re-stock the specific minibar.
The means used for determining the change of weight can be a balance having adequate sensit;vity; there can be provided a unit comprising one or more strain-gauges on which the minibar is positioned.
Sensitive balances attain with ease a sensitivity of at least 1/100 %:
thus for a fully loaded minibar of say 40 kg total weight, a change of 4 grams is easily detected. Sensitive strain gauges (loadcells or other suitable transducers) have an`adequate sensitivity, and also these can be used for recording such we;ght changes.
In practice, the computer will be programmed so as to record only a removal after a certain predetermined time-lag, as it is possible that the guest will remove a bottle, examine it and return it, having decided not to use i~. Thus a time lag of say 30 to 60 seconds is indicated. As the various groups of items differ substantially in weight, lt is easily determined whether a mini-bottle of an alcoholic beverage, a can of beer or soft drink, or a bottle of wine or a bottle of soda-water is removed.

, . ' , There exists the problem of distinguishing between different types of alcoholic drinks (cognac, whiskey~ gin, etc.), but this is more a question of replenishment than of charging, as they can be priced the same price.
There can be provided a unit on which the mini-bar is posltioned, or the weighing-unit can form an integral part of the mini-bar. When used as a separate unit, the minibar is positioned on such unit, and this cornprises one or more sensitive sensing elements capable of detecting and identifying by weight change as to which type of item stocked in the minibar has been removed, means being provided for re-cording such permanent removal.
Experiments have shown that sensitive balances have an adequate de-gree of accuracy. There may also be used one or more strain gauges of adequate sensitivityO Other sensing elements adapted to detect such weight changes can also be used.
The ;nvention is illustrated with reference to the enclosed schema-tical drawing in which 11 designates a conventional mini-bar, which is posit;oned on the stand 12 which comprises four strain gauges (load cells, or transducers) 13, the output of which is passed via wire 14 and through microprocessor 15 via conduit 16 to the central computer of the hotel. Any change of the weight of the mini-bar re-sulting from removal of an item fronl same is noticed, identified as to the nature of the item and recorded, thus automatically charging the user for the item removed. The hotel guest is not aware of the mechanisnl used and has no incentive or possibility to cause any damage to the device.

.. .

, 130qll~, The device saves manpower and substantially reduces thefts of goods from mini-barsO The unit comprising the load cells can be a separate one, or it can be in-tegral with the mini-bar, in which case nothing of it is apparent to the outside.
The bar can be provided with a display indicating the sum of the total charge or number of i-tems and charge.

-

Claims (8)

1. A system for detecting removal of items from a hotel minibar and for the automatic charging of the bill of the guest for each item removed from the minibar, comprising means for accurately detecting the removal of each item by establishing the resulting change of weight of the minibar, means for identifying the removed item according to a number of subclasses differring in weight from each other, and for charging the account of the guest according to the identified item removed.
2. A system according to claim 1, comprising time-delay means according to which the charge is made only after a certain time delay, thus ascertaining the permanent removal of the item.
3. A system according to claim 1, wherein the system is an in-tegral part of the minibar.
4. A system according to claim 1, wherein the minibar is positioned on the system for determining weight changes.
5. A system according to claim 1, wherein the change of weight is determined by an accurate balance.
6. A system according to claim 1, wherein the change of weight is determined by one or more strain gauges.
7. A system according to claim 1, connected directly to the com-puter of the hotel, a program being provided for identifying items re-moved and their price, and for charging the guest for each such item.
8. A device according to claim 1, provided with a display of the cumulative charges.
CA000566034A 1987-05-06 1988-05-05 System for detecting removal of items from a hotel minibar and for the automatic charging of the bill to the guest for items removed from the minibar Expired - Fee Related CA1309114C (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
IL82433A IL82433A0 (en) 1987-05-06 1987-05-06 Minibar with remote centralized billing
IL82433 1987-05-06

Publications (1)

Publication Number Publication Date
CA1309114C true CA1309114C (en) 1992-10-20

Family

ID=11057774

Family Applications (1)

Application Number Title Priority Date Filing Date
CA000566034A Expired - Fee Related CA1309114C (en) 1987-05-06 1988-05-05 System for detecting removal of items from a hotel minibar and for the automatic charging of the bill to the guest for items removed from the minibar

Country Status (4)

Country Link
US (1) US4891755A (en)
CA (1) CA1309114C (en)
GB (1) GB2204417B (en)
IL (1) IL82433A0 (en)

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Also Published As

Publication number Publication date
GB2204417B (en) 1991-08-14
IL82433A0 (en) 1987-11-30
GB8810526D0 (en) 1988-06-08
US4891755A (en) 1990-01-02
GB2204417A (en) 1988-11-09

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