CA2112757A1 - Screen-based telephone set for interactive enhanced telephony service - Google Patents
Screen-based telephone set for interactive enhanced telephony serviceInfo
- Publication number
- CA2112757A1 CA2112757A1 CA002112757A CA2112757A CA2112757A1 CA 2112757 A1 CA2112757 A1 CA 2112757A1 CA 002112757 A CA002112757 A CA 002112757A CA 2112757 A CA2112757 A CA 2112757A CA 2112757 A1 CA2112757 A1 CA 2112757A1
- Authority
- CA
- Canada
- Prior art keywords
- screen
- telephone set
- telephony service
- based telephone
- enhanced telephony
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42136—Administration or customisation of services
- H04M3/42178—Administration or customisation of services by downloading data to substation equipment
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/02—Constructional features of telephone sets
- H04M1/0289—Telephone sets for operators
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/02—Constructional features of telephone sets
- H04M1/0295—Mechanical mounting details of display modules
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/247—Telephone sets including user guidance or feature selection means facilitating their use
- H04M1/2471—Configurable and interactive telephone terminals with subscriber controlled features modifications, e.g. with ADSI capability [Analog Display Services Interface]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/247—Telephone sets including user guidance or feature selection means facilitating their use
- H04M1/2473—Telephone terminals interfacing a personal computer, e.g. using an API (Application Programming Interface)
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/247—Telephone sets including user guidance or feature selection means facilitating their use
- H04M1/2477—Telephone sets including user guidance or feature selection means facilitating their use for selecting a function from a menu display
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/26—Devices for calling a subscriber
- H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
- H04M1/274—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
- H04M1/2745—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips
- H04M1/27467—Methods of retrieving data
- H04M1/2747—Scrolling on a display
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
-
- H—ELECTRICITY
- H01—ELECTRIC ELEMENTS
- H01H—ELECTRIC SWITCHES; RELAYS; SELECTORS; EMERGENCY PROTECTIVE DEVICES
- H01H2223/00—Casings
- H01H2223/01—Mounting on appliance
- H01H2223/028—Mounting on appliance detachable
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/247—Telephone sets including user guidance or feature selection means facilitating their use
- H04M1/2471—Configurable and interactive telephone terminals with subscriber controlled features modifications, e.g. with ADSI capability [Analog Display Services Interface]
- H04M1/2472—Configurable and interactive telephone terminals with subscriber controlled features modifications, e.g. with ADSI capability [Analog Display Services Interface] with programmable function keys
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/428—Arrangements for placing incoming calls on hold
Abstract
An interactive subscriber telephone terminal, comprising: a display screen; a plurality of temporarily definable response/data entry keys; and local control means for selectively causing said display screen and/or said response/data entry keys to be controlled by one of: remote signals transmitted to the terminal from a telephone switching office, and said local control means.
Priority Applications (6)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
CA002112757A CA2112757C (en) | 1994-01-04 | 1994-01-04 | Screen-based telephone set for interactive enhanced telephony service |
US08/354,599 US5615257A (en) | 1994-01-04 | 1994-12-13 | Screen-based telephone set for interactive enhanced telephony service |
GB9811626A GB2322519B (en) | 1993-12-30 | 1994-12-20 | Screen-based telephone set for interactive enhanced telephony service and method of operating same by microprocessor control |
GB9425752A GB2285897B (en) | 1993-12-30 | 1994-12-20 | Screen-based telephone set for interactive enhanced telephony service and method of operating same by microprocessor control |
GB9811623A GB2322766B (en) | 1993-12-30 | 1994-12-20 | Screen-based telephone set for interactive enhanced telephony service and method of operating same by microprocessor control |
US08/986,286 US6064732A (en) | 1994-01-04 | 1997-12-06 | Screen-based telephone set for interactive enhanced telephony service |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
CA002112757A CA2112757C (en) | 1994-01-04 | 1994-01-04 | Screen-based telephone set for interactive enhanced telephony service |
Publications (2)
Publication Number | Publication Date |
---|---|
CA2112757A1 true CA2112757A1 (en) | 1995-07-05 |
CA2112757C CA2112757C (en) | 2005-12-20 |
Family
ID=4152696
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
CA002112757A Expired - Lifetime CA2112757C (en) | 1993-12-30 | 1994-01-04 | Screen-based telephone set for interactive enhanced telephony service |
Country Status (2)
Country | Link |
---|---|
US (2) | US5615257A (en) |
CA (1) | CA2112757C (en) |
Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
WO1998052334A1 (en) * | 1997-05-09 | 1998-11-19 | Northern Telecom Limited | System and method for product and service configuration |
Families Citing this family (70)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CA2112757C (en) * | 1994-01-04 | 2005-12-20 | William V. Pezzullo | Screen-based telephone set for interactive enhanced telephony service |
US8019060B2 (en) * | 1995-05-19 | 2011-09-13 | Martino Rocco L | Telephone/transaction entry device and system for entering transaction data into databases |
US20050119992A1 (en) * | 1995-05-19 | 2005-06-02 | Martino Rocco L. | Telephone/transaction entry device and system for entering transaction data into databases |
KR0138184B1 (en) * | 1995-06-26 | 1998-07-01 | 김광호 | Key phone system |
US6091805A (en) * | 1995-07-05 | 2000-07-18 | Ncr Corporation | Computerized voice response system |
US6522736B1 (en) | 1995-09-22 | 2003-02-18 | Canon Kabushiki Kaisha | Communication apparatus connected to an exchange network having a service of notifying identification information of a calling party |
US5802526A (en) * | 1995-11-15 | 1998-09-01 | Microsoft Corporation | System and method for graphically displaying and navigating through an interactive voice response menu |
US5838783A (en) * | 1995-12-27 | 1998-11-17 | Lucent Technologies, Inc. | Smart directory management |
US6292548B1 (en) * | 1996-03-20 | 2001-09-18 | Siemens Aktiengesellschaft | Method and apparatus for selecting data from multiple sources for a telephone display |
US5745553A (en) * | 1996-04-16 | 1998-04-28 | At&T Corp. | On-demand communications services |
FR2749121B1 (en) * | 1996-05-24 | 1998-06-19 | Alcatel Mobile Comm France | MAN-MACHINE INTERFACE DEVICE FOR TELEPHONE TERMINAL |
US7421066B1 (en) * | 1996-06-12 | 2008-09-02 | Estech Systems, Inc. | Telephone call/voice processing system |
US5959609A (en) * | 1996-11-05 | 1999-09-28 | Northern Telecom Limited | Method for displaying graphics |
US5937347A (en) * | 1996-11-06 | 1999-08-10 | Nortel Networks Corporation | Interactive subscriber telephone terminal with automatic management software download feature |
US5933484A (en) * | 1996-12-16 | 1999-08-03 | At&T Corp | Method for providing a menu to a subscriber on a switched communications network |
DE19706595C1 (en) * | 1997-02-20 | 1998-07-09 | Bosch Gmbh Robert | Mobile radio telephone |
US6061439A (en) * | 1997-03-27 | 2000-05-09 | Nortel Networks Corporation | Method and apparatus for providing subscriber services to a telephone |
US6337898B1 (en) * | 1997-04-22 | 2002-01-08 | Nortel Networks Limited | Method for monitoring voicemail calls using ADSI capable CPE |
US6061512A (en) * | 1997-04-29 | 2000-05-09 | Global Adsi Solutions | Methods and apparatus for creating automated servers for display telephones |
US6104909A (en) * | 1997-07-30 | 2000-08-15 | Motorola, Inc. | Method and apparatus for reporting status information in a fixed wireless terminal |
CA2254814A1 (en) * | 1997-12-23 | 1999-06-23 | Northern Telecom Limited | Access terminal with printer |
US6266404B1 (en) | 1997-12-31 | 2001-07-24 | Nortel Networks Limited | Method and apparatus for controlling characteristics of distributed telephone sets from a central telephone switch |
US6292544B1 (en) * | 1998-04-06 | 2001-09-18 | Ag Communcation Systems Corporation | Message waiting indicator in a computer integrated telephony system |
US6393106B1 (en) * | 1998-04-08 | 2002-05-21 | Agere Systems Guardian Corp. | Telephone answering device which records voice message of third party caller |
CA2276898C (en) * | 1998-08-21 | 2003-02-11 | George A. Humphrey | Method for the definition of a call forward operation within a telecommunications system |
US6560596B1 (en) * | 1998-08-31 | 2003-05-06 | Multilingual Domains Llc | Multiscript database system and method |
US6330716B1 (en) * | 1998-11-13 | 2001-12-11 | Hewlett-Packard Company | Apparatus and method for on-line replacement of a running script |
US6903728B1 (en) * | 1999-03-19 | 2005-06-07 | Avaya Technology Corp. | State-based control of a terminal user interface containing soft-labeled keys |
US6567075B1 (en) * | 1999-03-19 | 2003-05-20 | Avaya Technology Corp. | Feature access control in a display-based terminal environment |
US6442249B1 (en) * | 1999-05-11 | 2002-08-27 | John T. Miller, Jr. | Telephone call screening unit |
DE19946505A1 (en) * | 1999-09-28 | 2001-04-05 | Siemens Ag | Method for configuring an application to be registered on a communication system |
GB2355126B (en) * | 1999-10-08 | 2004-02-11 | Nokia Mobile Phones Ltd | Communication terminal having exchangeable parts |
US6826173B1 (en) | 1999-12-30 | 2004-11-30 | At&T Corp. | Enhanced subscriber IP alerting |
SI20499A (en) * | 1999-12-30 | 2001-08-31 | Masterpoint Razvoj In Raziskave, D.O.O. | Communication procedure within telephone systems via the internet protocol (ip) with ip-phones and system for this type of telephony |
US6889321B1 (en) | 1999-12-30 | 2005-05-03 | At&T Corp. | Protected IP telephony calls using encryption |
US6775267B1 (en) | 1999-12-30 | 2004-08-10 | At&T Corp | Method for billing IP broadband subscribers |
US6937713B1 (en) | 1999-12-30 | 2005-08-30 | At&T Corp. | IP call forward profile |
US7180889B1 (en) * | 1999-12-30 | 2007-02-20 | At&T Corp. | Personal control of address assignment and greeting options for multiple BRG ports |
US7319743B1 (en) * | 2000-01-10 | 2008-01-15 | Cisco Technology, Inc. | Method for enabling a user interface for a network telephone |
US7248862B2 (en) * | 2000-01-19 | 2007-07-24 | Sony Ericsson Mobile Communications Ab | Method and apparatus for retrieving calling party information in a mobile communications system |
US6920339B1 (en) | 2000-03-03 | 2005-07-19 | Avaya Technology Corp. | Enhanced feature access via keypad and display in a user terminal of a communication system |
US7058163B1 (en) * | 2000-06-17 | 2006-06-06 | T-Netix, Inc. | System and method for ex post facto preserving a recorded conversation |
US6823184B1 (en) * | 2000-09-08 | 2004-11-23 | Fuji Xerox Co., Ltd. | Personal digital assistant for generating conversation utterances to a remote listener in response to a quiet selection |
US7286649B1 (en) | 2000-09-08 | 2007-10-23 | Fuji Xerox Co., Ltd. | Telecommunications infrastructure for generating conversation utterances to a remote listener in response to a quiet selection |
US7013279B1 (en) * | 2000-09-08 | 2006-03-14 | Fuji Xerox Co., Ltd. | Personal computer and scanner for generating conversation utterances to a remote listener in response to a quiet selection |
US7106852B1 (en) * | 2000-09-08 | 2006-09-12 | Fuji Xerox Co., Ltd. | Telephone accessory for generating conversation utterances to a remote listener in response to a quiet selection |
US6665375B1 (en) * | 2000-11-21 | 2003-12-16 | International Business Machines Corporation | Method and apparatus for providing accessibility to call connection status |
US7139376B2 (en) * | 2001-02-16 | 2006-11-21 | Qwest Communications International Inc. | Method and system for providing preselected information services upon detection of an off-hook condition |
JP2003163745A (en) * | 2001-11-28 | 2003-06-06 | Matsushita Electric Ind Co Ltd | Telephone set, interactive responder, interactive responding terminal, and interactive response system |
US7177407B2 (en) * | 2001-11-30 | 2007-02-13 | Toshiba America Information Systems, Inc. | System and method for integration of softkeys with voice mail |
EP1365310A1 (en) * | 2002-05-22 | 2003-11-26 | Tektronix Berlin GmbH & Co. KG | System comprising a keyboardholder and a keyboard |
US7180991B2 (en) * | 2002-07-08 | 2007-02-20 | Avaya Technology Corp. | Dynamic, interactive call notification |
US7319692B2 (en) * | 2003-02-21 | 2008-01-15 | Avaya Technology Corp. | Subscriber mobility in telephony systems |
US7120243B2 (en) * | 2003-03-11 | 2006-10-10 | Avaya Technology Corp. | Switch buttons activated from an external network |
US6920205B2 (en) * | 2003-05-23 | 2005-07-19 | Cisco Technology, Inc. | System and method for interactive communications with an end-user |
US7412044B2 (en) * | 2003-07-14 | 2008-08-12 | Avaya Technology Corp. | Instant messaging to and from PBX stations |
US7408925B1 (en) | 2004-03-31 | 2008-08-05 | Avaya Technology Corp. | Originator based directing and origination call processing features for external devices |
US20060116114A1 (en) * | 2004-11-30 | 2006-06-01 | Kadado Marwan M | Wireless caller ID system |
JP4591257B2 (en) * | 2005-07-27 | 2010-12-01 | 株式会社デンソー | Hands-free device |
US20130069858A1 (en) * | 2005-08-26 | 2013-03-21 | Daniel O'Sullivan | Adaptive communications system |
US8972533B1 (en) | 2007-11-08 | 2015-03-03 | Sprint Communications Company L.P. | Activating touch-sensitive keys utilizing configuration settings |
FR2925738B1 (en) * | 2007-12-21 | 2011-05-06 | Alcatel Lucent | COMMUNICATION METHOD BETWEEN A COMMUNICATION SERVER AND A TERMINAL |
US20130282844A1 (en) | 2012-04-23 | 2013-10-24 | Contact Solutions LLC | Apparatus and methods for multi-mode asynchronous communication |
US9635067B2 (en) | 2012-04-23 | 2017-04-25 | Verint Americas Inc. | Tracing and asynchronous communication network and routing method |
BR112016017972B1 (en) | 2014-02-06 | 2022-08-30 | Contact Solutions LLC | METHOD FOR MODIFICATION OF COMMUNICATION FLOW |
US20160183072A1 (en) * | 2014-12-18 | 2016-06-23 | Harish Mitty | Advanced call notification |
US9166881B1 (en) | 2014-12-31 | 2015-10-20 | Contact Solutions LLC | Methods and apparatus for adaptive bandwidth-based communication management |
WO2017024248A1 (en) | 2015-08-06 | 2017-02-09 | Contact Solutions LLC | Tracing and asynchronous communication network and routing method |
US10063647B2 (en) | 2015-12-31 | 2018-08-28 | Verint Americas Inc. | Systems, apparatuses, and methods for intelligent network communication and engagement |
WO2017113322A1 (en) * | 2015-12-31 | 2017-07-06 | 华为技术有限公司 | Call prompting method |
Family Cites Families (13)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US4291198A (en) * | 1979-06-28 | 1981-09-22 | Bell Telephone Laboratories, Incorporated | General-purpose electronic telephone station set |
JP3002471B2 (en) * | 1988-08-19 | 2000-01-24 | 株式会社日立製作所 | Program distribution device |
US5164982A (en) * | 1990-09-27 | 1992-11-17 | Radish Communications Systems, Inc. | Telecommunication display system |
US5263084A (en) * | 1991-07-22 | 1993-11-16 | Northern Telecom Limited | Spontaneous caller identification with call-waiting |
US5418844A (en) * | 1992-04-17 | 1995-05-23 | Bell Atlantic Network Services, Inc. | Automatic access to information service providers |
US5402477A (en) * | 1992-07-31 | 1995-03-28 | Mcmahan; Michael L. | System and method for configuring a telephone |
US5392337A (en) * | 1993-01-04 | 1995-02-21 | At&T Corp. | Arrangement for varying the display time for messages displayable on a telephone terminal |
US5592538A (en) * | 1993-03-10 | 1997-01-07 | Momentum, Inc. | Telecommunication device and method for interactive voice and data |
US5416831A (en) * | 1993-04-15 | 1995-05-16 | Bellsouth Corporation | System for communicating with an ADSI-compatible telephone via a service circuit node |
EP0706743B1 (en) * | 1993-06-28 | 1998-11-04 | Bellsouth Corporation | Mediation of open advanced intelligent network interface for public switched telephone network |
US5541986A (en) * | 1993-07-27 | 1996-07-30 | Bell Communications Research, Inc. | Method and system for automated telecommunications service script consolidation and downloading |
TW249877B (en) * | 1993-11-23 | 1995-06-21 | Bellsouth Int Inc | |
CA2112757C (en) * | 1994-01-04 | 2005-12-20 | William V. Pezzullo | Screen-based telephone set for interactive enhanced telephony service |
-
1994
- 1994-01-04 CA CA002112757A patent/CA2112757C/en not_active Expired - Lifetime
- 1994-12-13 US US08/354,599 patent/US5615257A/en not_active Expired - Lifetime
-
1997
- 1997-12-06 US US08/986,286 patent/US6064732A/en not_active Expired - Lifetime
Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
WO1998052334A1 (en) * | 1997-05-09 | 1998-11-19 | Northern Telecom Limited | System and method for product and service configuration |
Also Published As
Publication number | Publication date |
---|---|
US5615257A (en) | 1997-03-25 |
US6064732A (en) | 2000-05-16 |
CA2112757C (en) | 2005-12-20 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
EEER | Examination request | ||
MKEX | Expiry |
Effective date: 20140106 |