CA2167810A1 - Systems and methods for prioritized routing of telephone calls to a subscriber - Google Patents

Systems and methods for prioritized routing of telephone calls to a subscriber

Info

Publication number
CA2167810A1
CA2167810A1 CA002167810A CA2167810A CA2167810A1 CA 2167810 A1 CA2167810 A1 CA 2167810A1 CA 002167810 A CA002167810 A CA 002167810A CA 2167810 A CA2167810 A CA 2167810A CA 2167810 A1 CA2167810 A1 CA 2167810A1
Authority
CA
Canada
Prior art keywords
subscriber
telephone
prioritized routing
systems
methods
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA002167810A
Other languages
French (fr)
Other versions
CA2167810C (en
Inventor
Bjorn G. D. Ahlberg
Johan Falk
Anders Molne
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Ericsson Inc
Original Assignee
Individual
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Individual filed Critical Individual
Publication of CA2167810A1 publication Critical patent/CA2167810A1/en
Application granted granted Critical
Publication of CA2167810C publication Critical patent/CA2167810C/en
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q3/00Selecting arrangements
    • H04Q3/64Distributing or queueing
    • H04Q3/66Traffic distributors
    • H04Q3/665Circuit arrangements therefor
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/46Arrangements for calling a number of substations in a predetermined sequence until an answer is obtained
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/16Communication-related supplementary services, e.g. call-transfer or call-hold

Abstract

A cellular radio communications system maintains a prioritized routing list of several telephone numbers associated with a predetermined subscriber for efficiently establishing a communications link between a calling party and the subscriber. The telephone numbers of the several telephones associated with the subscriber are initially assigned relative priorities such that the telephones are sequentially alerted according to the prioritized routing lists of telephone numbers when a telephone call is placed to the subscriber. The prioritized routing list is subsequently reordered such that the telephone number from which the telephone from which the subscriber responded to the prior alert is assigned the highest priority will be initially alerted in response to the next telephone call placed to the subscriber.
CA002167810A 1994-08-30 1995-08-15 Systems and methods for prioritized routing of telephone calls to a subscriber Expired - Lifetime CA2167810C (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US08/298,406 US5600704A (en) 1994-08-30 1994-08-30 Systems and methods for prioritized routing of telephone calls to a subscriber
US298,406 1994-08-30
PCT/US1995/010405 WO1996007286A1 (en) 1994-08-30 1995-08-15 System and method for prioritized routing of telephone calls to a subscriber

Publications (2)

Publication Number Publication Date
CA2167810A1 true CA2167810A1 (en) 1996-03-01
CA2167810C CA2167810C (en) 2006-12-19

Family

ID=23150376

Family Applications (1)

Application Number Title Priority Date Filing Date
CA002167810A Expired - Lifetime CA2167810C (en) 1994-08-30 1995-08-15 Systems and methods for prioritized routing of telephone calls to a subscriber

Country Status (11)

Country Link
US (1) US5600704A (en)
EP (1) EP0726021B1 (en)
JP (1) JP3609420B2 (en)
KR (1) KR100255473B1 (en)
CN (1) CN1074233C (en)
AU (1) AU687615B2 (en)
CA (1) CA2167810C (en)
DE (1) DE69532629T2 (en)
FI (1) FI961821A0 (en)
MX (1) MX9600385A (en)
WO (1) WO1996007286A1 (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6778527B1 (en) 1996-12-09 2004-08-17 At&T Wireless Services, Inc. Method and apparatus for data network call processing

Families Citing this family (105)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB9019185D0 (en) 1990-09-03 1990-10-17 British Telecomm Method and apparatus for transmitting information
US7260203B2 (en) * 1992-08-26 2007-08-21 Bellsouth Intellectual Property Corporation Method and apparatus for routing calls based on identification of the calling party or calling line
US6363164B1 (en) * 1996-05-13 2002-03-26 Cummins-Allison Corp. Automated document processing system using full image scanning
US5920825A (en) * 1995-12-18 1999-07-06 Paradyne Corporation Method and apparatus for bypassing a cellular modem pool during a fax transmission
KR0161156B1 (en) * 1995-12-21 1998-12-01 유기범 Method for selecting routing network on switching call with mobile subscriber
JP3605469B2 (en) * 1996-04-26 2004-12-22 日本アイ・ビー・エム株式会社 Communication method, communication terminal device
US5845207A (en) * 1996-05-09 1998-12-01 At&T Wirless Services, Inc. Service transfer to a wireless telephone
US8204293B2 (en) 2007-03-09 2012-06-19 Cummins-Allison Corp. Document imaging and processing system
US8162125B1 (en) 1996-05-29 2012-04-24 Cummins-Allison Corp. Apparatus and system for imaging currency bills and financial documents and method for using the same
US20050276458A1 (en) 2004-05-25 2005-12-15 Cummins-Allison Corp. Automated document processing system and method using image scanning
US7903863B2 (en) * 2001-09-27 2011-03-08 Cummins-Allison Corp. Currency bill tracking system
US7187795B2 (en) 2001-09-27 2007-03-06 Cummins-Allison Corp. Document processing system using full image scanning
NL1003336C2 (en) * 1996-06-13 1997-12-17 Nederland Ptt Telecommunication system.
CA2180684C (en) * 1996-07-08 2001-08-21 Paul Erb Automatic call forwarding
JP2000514627A (en) 1996-07-11 2000-10-31 ブリティッシュ・テレコミュニケーションズ・パブリック・リミテッド・カンパニー Telephone equipment
EP0910914B1 (en) * 1996-07-11 2004-09-15 BRITISH TELECOMMUNICATIONS public limited company Cordless telephone apparatus
US5878338A (en) * 1996-07-31 1999-03-02 Ericsson Inc. System and method of restricting incoming calls by comparing the forwarded-from directory number to a directory number stored within the network
US5905789A (en) * 1996-10-07 1999-05-18 Northern Telecom Limited Call-forwarding system using adaptive model of user behavior
US6167117A (en) * 1996-10-07 2000-12-26 Nortel Networks Limited Voice-dialing system using model of calling behavior
US5917891A (en) * 1996-10-07 1999-06-29 Northern Telecom, Limited Voice-dialing system using adaptive model of calling behavior
US5912949A (en) * 1996-11-05 1999-06-15 Northern Telecom Limited Voice-dialing system using both spoken names and initials in recognition
US8478020B1 (en) 1996-11-27 2013-07-02 Cummins-Allison Corp. Apparatus and system for imaging currency bills and financial documents and method for using the same
US5943620A (en) * 1996-12-09 1999-08-24 Ericsson Inc. Method for associating one directory number with two mobile stations within a mobile telecommunications network
US6393275B1 (en) * 1996-12-27 2002-05-21 At&T Corp. Cellular extension service using single line and multiple cellular telephone sets
US6026298A (en) 1997-01-11 2000-02-15 Compaq Computer Corporation Method and apparatus for providing switch capability mediation in a mobile telephone system
US6157831A (en) * 1997-01-11 2000-12-05 Compaq Computer Corp. Method and apparatus for implementing configurable call forwarding bins in a mobile telephone system
US6085083A (en) * 1997-01-11 2000-07-04 Tandem Computers, Inc. Method and apparatus for providing fraud protection mediation in a mobile telephone system
US6683870B1 (en) 1997-02-10 2004-01-27 Mci Communications Corporation Method and system for multicasting call notifications
US6091948A (en) * 1997-02-28 2000-07-18 Oki Telecom, Inc. One number service using mobile assisted call forwarding facilities
US6546005B1 (en) * 1997-03-25 2003-04-08 At&T Corp. Active user registry
US5966432A (en) * 1997-04-14 1999-10-12 Nortel Networks Corporation Remote answering of doorbell
US6038451A (en) * 1997-06-18 2000-03-14 Integrated Telecom Solutions, Inc. Location based method of and system for forwarding wireless telephone calls
US6097939A (en) * 1997-07-11 2000-08-01 Compaq Computer Corporation Method and apparatus for event data maintenance per MIN/ESN pair in a mobile telephone system
US6519252B2 (en) * 1997-12-31 2003-02-11 Ericsson Inc. System and method for connecting a call to a mobile subscriber connected to the Internet
US6160883A (en) * 1998-03-04 2000-12-12 At&T Corporation Telecommunications network system and method
US6188888B1 (en) 1998-03-30 2001-02-13 Oki Telecom, Inc. Charging unit and wireless telephone having multi-number call forwarding capability
US6721278B1 (en) * 1998-04-30 2004-04-13 Telefonaktiebolaget Lm Ericsson (Publ) Dynamic allocation of packet data channels
US6161021A (en) * 1998-05-11 2000-12-12 Sony Corporation Remote notification control in wireless communication device
US6208854B1 (en) 1998-05-14 2001-03-27 Ameritech Corporation System and method for routing a call to a called party's landline or wireless communication unit
EP1112638A4 (en) * 1998-06-25 2002-11-04 Mci Worldcom Inc Method and system for multicasting call notifications
DE19843201A1 (en) * 1998-09-14 1999-08-12 Mannesmann Ag Setting-up telecommunication between caller and called subscriber
DE19845829A1 (en) * 1998-09-23 1999-08-05 Mannesmann Ag Setting up telecommunication connection subject to fee
US7116656B1 (en) * 1998-10-23 2006-10-03 Verizon Laboratories Inc. Multi-line appearance telephony via a computer network
KR100301858B1 (en) * 1998-12-04 2001-09-06 서평원 Method of Transmitting Multi Mobile Data in the one way
US6721577B2 (en) * 1998-12-29 2004-04-13 Samsung Electronics Co., Ltd. Linked list calling feature within a telecommunications device
DE19906347A1 (en) * 1999-02-17 2000-08-31 Mannesmann O Tel O Gmbh Process for forwarding calls and / or addressed files that are sent electronically over local or global networks
US6141556A (en) * 1999-05-27 2000-10-31 Qwest Communications International Inc. Telecommunications system with multi-extension services
US6198931B1 (en) * 1999-07-28 2001-03-06 Motorola, Inc. Method for prioritizing a communication in a wireless communication system
AU4021301A (en) * 1999-09-23 2001-04-24 Daniel R. Bornstein Notification and alert processing using a plurality of communication media
US6317597B1 (en) * 1999-09-24 2001-11-13 3Com Corp Methods and system for geographically selecting data modems for data sessions over a wireless channel
US6665534B1 (en) * 1999-10-18 2003-12-16 Avaya Inc. Priority incoming call alerting system for a wireless communication system
US6594480B1 (en) * 1999-11-05 2003-07-15 Ericsson, Inc. Apparatus and method for automatically prioritizing telephone dialing strings
DE19956125A1 (en) * 1999-11-12 2001-05-23 Siemens Ag Connection construction in telecommunications network
US6771761B1 (en) 1999-12-29 2004-08-03 Bellsouth Intellectual Property Corporation System and method for caller-selectable call routing from a single telephone number
US8701857B2 (en) * 2000-02-11 2014-04-22 Cummins-Allison Corp. System and method for processing currency bills and tickets
FI112901B (en) * 2000-03-15 2004-01-30 Elisa Oyj A method for controlling telecommunications in a telecommunications network
US6714519B2 (en) 2000-11-03 2004-03-30 Vocaltec Communications Limited Communications availability
DE10057847A1 (en) * 2000-11-22 2002-05-29 Fujitsu Siemens Computers Gmbh Communications unit establishes connection to communications partner using alternative communications technique in event of fault in connection establishment
US7218722B1 (en) * 2000-12-18 2007-05-15 Westell Technologies, Inc. System and method for providing call management services in a virtual private network using voice or video over internet protocol
US20020077098A1 (en) * 2000-12-19 2002-06-20 Tiliks Dianna I. Method and system for dual ringing of a centrex line and a wireless extension of the centrex line
GB0108041D0 (en) * 2001-03-30 2001-05-23 Nokia Networks Oy Presence service in IP multimedia
KR100506309B1 (en) 2001-04-26 2005-08-08 삼성전자주식회사 Telephone number bookmark method for a communication terminal equipment and the communication terminal equipment using the same
US7194080B2 (en) * 2001-06-29 2007-03-20 Bellsouth Intellectual Property Corporation Automatically sequentially ringing alternative telephone numbers
US7647275B2 (en) 2001-07-05 2010-01-12 Cummins-Allison Corp. Automated payment system and method
US6885861B2 (en) * 2001-08-24 2005-04-26 Nokia Corporation Service mobility and recovery in communication networks
US7099453B2 (en) * 2001-09-26 2006-08-29 Sbc Properties, L.P. Method and apparatus for enhanced call routing in a telecommunication system
US8433123B1 (en) 2001-09-27 2013-04-30 Cummins-Allison Corp. Apparatus and system for imaging currency bills and financial documents and method for using the same
US7873576B2 (en) * 2002-09-25 2011-01-18 Cummins-Allison Corp. Financial document processing system
US8437530B1 (en) 2001-09-27 2013-05-07 Cummins-Allison Corp. Apparatus and system for imaging currency bills and financial documents and method for using the same
US8428332B1 (en) 2001-09-27 2013-04-23 Cummins-Allison Corp. Apparatus and system for imaging currency bills and financial documents and method for using the same
US8944234B1 (en) 2001-09-27 2015-02-03 Cummins-Allison Corp. Apparatus and system for imaging currency bills and financial documents and method for using the same
US8437529B1 (en) 2001-09-27 2013-05-07 Cummins-Allison Corp. Apparatus and system for imaging currency bills and financial documents and method for using the same
US7373179B2 (en) * 2001-12-13 2008-05-13 At&T Mobility Ii Llc Call queue in a wireless device
GB0130596D0 (en) 2001-12-20 2002-02-06 Nokia Corp Call handling logic
US7460657B1 (en) * 2002-07-25 2008-12-02 At&T Intellectual Property I, L.P. Speed activation of pre-determined call-forwarding number
US8171567B1 (en) 2002-09-04 2012-05-01 Tracer Detection Technology Corp. Authentication method and system
US8627939B1 (en) 2002-09-25 2014-01-14 Cummins-Allison Corp. Apparatus and system for imaging currency bills and financial documents and method for using the same
US6978003B1 (en) * 2003-05-22 2005-12-20 Nortel Networks Limited Adaptive call routing for multiple telephony terminals
US7024183B2 (en) * 2003-07-30 2006-04-04 Motorola, Inc. Communication device with intelligent communication management and method therefor
US7756514B2 (en) * 2003-11-20 2010-07-13 Telecom Italia S.P.A. Method and system for call forwarding between a wireless switching apparatus and a fixed telephony network using a virtual number
KR100448636B1 (en) 2004-01-30 2004-09-16 엔에이치엔(주) Telephone system based on presence and call routing method thereof
US7672440B2 (en) * 2005-01-20 2010-03-02 International Business Machines Corporation Single point of contact personal communication system
EP1746519A1 (en) * 2005-07-21 2007-01-24 Alcatel Establishing a communication from a hypermedia document
WO2007019325A2 (en) * 2005-08-04 2007-02-15 Access Cardiosystems, Inc. Automatic external defibrillator (aed) with wireless communications
US20070127652A1 (en) * 2005-12-01 2007-06-07 Divine Abha S Method and system for processing calls
US20070206747A1 (en) * 2006-03-01 2007-09-06 Carol Gruchala System and method for performing call screening
US8417017B1 (en) 2007-03-09 2013-04-09 Cummins-Allison Corp. Apparatus and system for imaging currency bills and financial documents and method for using the same
US8538123B1 (en) 2007-03-09 2013-09-17 Cummins-Allison Corp. Apparatus and system for imaging currency bills and financial documents and method for using the same
DE102007060377A1 (en) * 2007-12-12 2009-07-02 T-Mobile Internationale Ag Method for establishing prioritized incoming calls in overload situations in a mobile radio network
US20090252317A1 (en) * 2008-04-03 2009-10-08 Siemens Communications, Inc. Method of managing a telecommunications system for adaptive serial ringing and program product therefor
US8848895B2 (en) * 2008-05-30 2014-09-30 Verizon Patent And Licensing Inc. Method and system for a call transfer
US8600032B2 (en) * 2008-05-30 2013-12-03 Verizon Patent And Licensing Inc. Method and system for a gateway transfer
CN101350852B (en) * 2008-08-19 2012-05-09 宇龙计算机通信科技(深圳)有限公司 Dialing method, system and mobile terminal
US8929640B1 (en) 2009-04-15 2015-01-06 Cummins-Allison Corp. Apparatus and system for imaging currency bills and financial documents and method for using the same
US8467591B1 (en) 2009-04-15 2013-06-18 Cummins-Allison Corp. Apparatus and system for imaging currency bills and financial documents and method for using the same
US8391583B1 (en) 2009-04-15 2013-03-05 Cummins-Allison Corp. Apparatus and system for imaging currency bills and financial documents and method for using the same
US9553983B2 (en) 2010-10-05 2017-01-24 Comcast Cable Communications, Llc Data and call routing and forwarding
US8670771B2 (en) * 2010-10-15 2014-03-11 Bandwidth.Com, Inc. Systems and methods for implementing location based contact routing
US20120230487A1 (en) * 2011-03-09 2012-09-13 Yiu Kau Leung Method and apparatus for progressive call forwarding
WO2012160773A1 (en) * 2011-05-24 2012-11-29 日本電気株式会社 Communication processing system, communication processing method, communication processing device and control method and control program thereof
US9141876B1 (en) 2013-02-22 2015-09-22 Cummins-Allison Corp. Apparatus and system for processing currency bills and financial documents and method for using the same
CN104427137A (en) * 2013-08-29 2015-03-18 鸿富锦精密工业(深圳)有限公司 Telephone device, server and automatic call forwarding method
TWI556621B (en) * 2013-08-29 2016-11-01 鴻海精密工業股份有限公司 Telephone device, server, and method for auto transferring incoming call
CN110349388B (en) * 2019-07-12 2021-06-29 贵州壹零壹科技有限公司 Self-flow alarm emergency scheduling processing method
US20210227389A1 (en) * 2020-01-17 2021-07-22 Avaya Management Lp Multiple device access configuration and alerting

Family Cites Families (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4893335A (en) * 1984-09-14 1990-01-09 Fuller Research And Development Company Remote access telephone control system
US5153902A (en) * 1990-04-27 1992-10-06 Telefonaktiebolaget L M Ericsson Multi-exchange paging system for locating a mobile telephone in a wide area telephone network
US5243645A (en) * 1990-11-01 1993-09-07 At&T Bell Laboratories Automatic system for forwarding of calls
FI91340B (en) * 1991-07-24 1994-02-28 Posti Ja Telelaitos Tele Matka System for using a mobile telephone network
US5329578A (en) * 1992-05-26 1994-07-12 Northern Telecom Limited Personal communication service with mobility manager

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6778527B1 (en) 1996-12-09 2004-08-17 At&T Wireless Services, Inc. Method and apparatus for data network call processing

Also Published As

Publication number Publication date
EP0726021B1 (en) 2004-03-03
JP3609420B2 (en) 2005-01-12
CA2167810C (en) 2006-12-19
CN1134775A (en) 1996-10-30
MX9600385A (en) 1998-11-30
FI961821A (en) 1996-04-29
JPH09504937A (en) 1997-05-13
DE69532629D1 (en) 2004-04-08
EP0726021A1 (en) 1996-08-14
DE69532629T2 (en) 2005-03-10
AU687615B2 (en) 1998-02-26
AU3327595A (en) 1996-03-22
KR100255473B1 (en) 2000-05-01
WO1996007286A1 (en) 1996-03-07
US5600704A (en) 1997-02-04
FI961821A0 (en) 1996-04-29
CN1074233C (en) 2001-10-31

Similar Documents

Publication Publication Date Title
CA2167810A1 (en) Systems and methods for prioritized routing of telephone calls to a subscriber
US4975944A (en) Method of making call-wait and call-alternation in electronic private branch exchange (EPBX)
CA2024702A1 (en) Telephone system
EP0781026A3 (en) Directory assistance call processing systems and related methods
WO2000074357A1 (en) Telecommunications system with multi-extension services
TW331690B (en) Voice mail access in radio communication.
CA2107754A1 (en) Shared Line Appearance Across a Plurality of Switching Systems
WO1998031167A3 (en) Method and apparatus for implementing configurable call forwarding bins in a mobile telephone system
MY113958A (en) System for implementing extension phones within a cellular radio telecommucations system
EP1185063B1 (en) System and method for announcing a message through a private branch exchange
CN1025272C (en) Communication system
CA2418184A1 (en) Method of announcing information pertaining to a called party to a calling party during call set-up
WO2000018107A3 (en) System and method for identifying a calling party
KR0168531B1 (en) Malicious call handling for isdn phones
JP2531347B2 (en) Mobile communication system using portable mobile terminal
JPH07336761A (en) Mobile communication system
KR100306751B1 (en) Incoming method for ring group of switching system
JP2001345937A (en) Communication system
JPH1094029A (en) Radio system
CA2325416A1 (en) Method of and computer product for dynamically forwarding messages
KR19980066410A (en) Wireless calling service method of exchange system
JPH02274151A (en) Notice system for outgoing subscriber number
WO1999017519A2 (en) A method and an arrangement relating to functions in a telecommunication network
KR19990003256A (en) Automatic Response Method After Ring Occurs in Private Exchange System
KR980013474A (en) How to make a call to a subscriber in an exchange system

Legal Events

Date Code Title Description
EEER Examination request
MKEX Expiry

Effective date: 20150817

MKEX Expiry

Effective date: 20150817