CA2191505A1 - Universal Connection Point for Resources and Communication - Google Patents
Universal Connection Point for Resources and CommunicationInfo
- Publication number
- CA2191505A1 CA2191505A1 CA2191505A CA2191505A CA2191505A1 CA 2191505 A1 CA2191505 A1 CA 2191505A1 CA 2191505 A CA2191505 A CA 2191505A CA 2191505 A CA2191505 A CA 2191505A CA 2191505 A1 CA2191505 A1 CA 2191505A1
- Authority
- CA
- Canada
- Prior art keywords
- entity
- communication
- resources
- connection point
- universal connection
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/5307—Centralised arrangements for recording incoming messages, i.e. mailbox systems for recording messages comprising any combination of audio and non-audio components
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L61/00—Network arrangements, protocols or services for addressing or naming
- H04L61/45—Network directories; Name-to-address mapping
- H04L61/4547—Network directories; Name-to-address mapping for personal communications, i.e. using a personal identifier
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L61/00—Network arrangements, protocols or services for addressing or naming
- H04L61/45—Network directories; Name-to-address mapping
- H04L61/4594—Address books, i.e. directories containing contact information about correspondents
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
- H04M3/4931—Directory assistance systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/06—Message adaptation to terminal or network requirements
- H04L51/066—Format adaptation, e.g. format conversion or compression
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
- H04M2201/60—Medium conversion
-
- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
- Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y10S707/00—Data processing: database and file management or data structures
- Y10S707/99931—Database or file accessing
- Y10S707/99933—Query processing, i.e. searching
- Y10S707/99936—Pattern matching access
Abstract
A communication network system provides a network presence for an entity, the network presence being identified by handle information relating to the entity, the handle information being unrelated to a physical endpoint. Attributes of the entity are associated with the handle information. The handle is a source of vendor services to the entity, and may be a source of services from the entity to others.
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US08/580,670 US5826039A (en) | 1995-12-29 | 1995-12-29 | Universal connection point for resources and communication unrelated to a physical endpoint |
US580,670 | 1995-12-29 |
Publications (2)
Publication Number | Publication Date |
---|---|
CA2191505A1 true CA2191505A1 (en) | 1997-06-30 |
CA2191505C CA2191505C (en) | 2000-08-08 |
Family
ID=24322048
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
CA002191505A Expired - Fee Related CA2191505C (en) | 1995-12-29 | 1996-11-28 | Universal connection point for resources and communication |
Country Status (2)
Country | Link |
---|---|
US (1) | US5826039A (en) |
CA (1) | CA2191505C (en) |
Cited By (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
WO2000011832A1 (en) * | 1998-08-21 | 2000-03-02 | Visto Corporation | System and method for enabling secure access to services in a computer network |
US6131116A (en) * | 1996-12-13 | 2000-10-10 | Visto Corporation | System and method for globally accessing computer services |
US6233341B1 (en) | 1998-05-19 | 2001-05-15 | Visto Corporation | System and method for installing and using a temporary certificate at a remote site |
US6766454B1 (en) | 1997-04-08 | 2004-07-20 | Visto Corporation | System and method for using an authentication applet to identify and authenticate a user in a computer network |
US7373517B1 (en) | 1999-08-19 | 2008-05-13 | Visto Corporation | System and method for encrypting and decrypting files |
Families Citing this family (73)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5950123A (en) * | 1996-08-26 | 1999-09-07 | Telefonaktiebolaget L M | Cellular telephone network support of audible information delivery to visually impaired subscribers |
US6243398B1 (en) * | 1996-10-21 | 2001-06-05 | Vocaltec Communications Ltd. | System and method for personal multimedia communication over a packet switched network |
US20060195595A1 (en) | 2003-12-19 | 2006-08-31 | Mendez Daniel J | System and method for globally and securely accessing unified information in a computer network |
JP3841233B2 (en) * | 1996-12-18 | 2006-11-01 | ソニー株式会社 | Information processing apparatus and information processing method |
US20010031454A1 (en) * | 1997-05-30 | 2001-10-18 | Alex Mintz | Multi-functional communication and aggregation platform |
US6157954A (en) * | 1997-09-29 | 2000-12-05 | Ericsson Inc. | Communication control device including business card database with associated business card agents for controlling communicated electronic mail between user and card provider |
US8489860B1 (en) * | 1997-12-22 | 2013-07-16 | Texas Instruments Incorporated | Mobile electronic device having a host processor system capable of dynamically canging tasks performed by a coprocessor in the device |
US6983308B1 (en) | 1998-11-19 | 2006-01-03 | Openwave Systems, Inc. | Mail synchronization of remote and local mail systems |
US6442546B1 (en) * | 1998-12-30 | 2002-08-27 | At&T Corp. | Messaging system with application-defined states |
JP4299911B2 (en) * | 1999-03-24 | 2009-07-22 | 株式会社東芝 | Information transfer system |
US8346626B2 (en) * | 1999-05-07 | 2013-01-01 | Robertson Steven C | System and method for providing electronic multi-merchant gift registry services over a distributed network |
US6609106B1 (en) * | 1999-05-07 | 2003-08-19 | Steven C. Robertson | System and method for providing electronic multi-merchant gift registry services over a distributed network |
AU4287399A (en) * | 1999-06-14 | 2001-01-02 | Activenames Ltd. | Method for resolving electronic addresses in data-communications |
US6842447B1 (en) * | 1999-06-14 | 2005-01-11 | Mci, Inc. | Internet protocol transport of PSTN-to-PSTN telephony services |
US9607041B2 (en) * | 1999-07-15 | 2017-03-28 | Gula Consulting Limited Liability Company | System and method for efficiently accessing internet resources |
US7272637B1 (en) * | 1999-07-15 | 2007-09-18 | Himmelstein Richard B | Communication system and method for efficiently accessing internet resources |
DE60008023T2 (en) * | 1999-07-15 | 2004-09-02 | Richard B. Himmelstein | COMMUNICATION DEVICE FOR EFFICIENT ACCESS TO DATA FROM THE INTERNET |
US6453034B1 (en) | 1999-07-29 | 2002-09-17 | Mci Worldcom, Inc. | Method of and system for extending internet telephony over virtual private network direct access lines |
US6735209B1 (en) * | 1999-07-29 | 2004-05-11 | Worldcom, Inc. | Address definition for IP telephony services |
US9281996B1 (en) | 1999-11-08 | 2016-03-08 | Verizon Patent And Licensing Inc. | Method and system for dynamic gateway selection in an IP telephony network |
US6434143B1 (en) * | 1999-11-08 | 2002-08-13 | Mci Worldcom, Inc. | Internet protocol telephony voice/video message deposit and retrieval |
US7860114B1 (en) | 1999-11-08 | 2010-12-28 | Verizon Business Global Llc | Method and system for dynamic gateway selection in an IP telephony network |
US6480588B1 (en) | 1999-11-08 | 2002-11-12 | Worldcom, Inc. | Methods for providing prepaid telephony service via an internet protocol network system |
US8743892B2 (en) * | 1999-11-08 | 2014-06-03 | Verizon Business Global Llc | Method and system for dynamic gateway selection in an IP telephony network |
US6615236B2 (en) * | 1999-11-08 | 2003-09-02 | Worldcom, Inc. | SIP-based feature control |
US6347340B1 (en) * | 2000-02-18 | 2002-02-12 | Mobilesys, Inc. | Apparatus and method for converting a network message to a wireless transport message using a modular architecture |
EP1610512A1 (en) * | 2000-07-06 | 2005-12-28 | Fujitsu Limited | Method and device for message format conversion |
US6999941B1 (en) * | 2000-07-11 | 2006-02-14 | Amazon.Com, Inc. | Providing gift clustering functionality to assist a user in ordering multiple items for a recipient |
US20020116461A1 (en) * | 2001-02-05 | 2002-08-22 | Athanassios Diacakis | Presence and availability management system |
US7379543B2 (en) * | 2001-03-09 | 2008-05-27 | Ayman, Llc. | Universal point of contact identifier system and method |
US7698433B2 (en) * | 2001-03-20 | 2010-04-13 | Verizon Business Global Llc | User aliases in communication system |
EP2211520A3 (en) | 2002-02-14 | 2010-11-10 | Avaya Inc. | Presence and availability tracking |
US7206388B2 (en) * | 2002-03-18 | 2007-04-17 | Openwave Systems Inc. | System and method for providing voice-activated presence information |
US7568151B2 (en) * | 2002-06-27 | 2009-07-28 | Microsoft Corporation | Notification of activity around documents |
GB0218713D0 (en) | 2002-08-12 | 2002-09-18 | Mitel Knowledge Corp | Architecture and Implementation for control of context aware call processing with local feature definition |
GB0218707D0 (en) * | 2002-08-12 | 2002-09-18 | Mitel Knowledge Corp | Role-based presence enabled service for communication system |
US7023980B2 (en) | 2002-12-04 | 2006-04-04 | Avaya Technology Corp. | Outbound dialing decision criteria based |
US7474741B2 (en) | 2003-01-20 | 2009-01-06 | Avaya Inc. | Messaging advise in presence-aware networks |
US8094804B2 (en) | 2003-09-26 | 2012-01-10 | Avaya Inc. | Method and apparatus for assessing the status of work waiting for service |
US9398152B2 (en) | 2004-02-25 | 2016-07-19 | Avaya Inc. | Using business rules for determining presence |
US8000989B1 (en) | 2004-03-31 | 2011-08-16 | Avaya Inc. | Using true value in routing work items to resources |
US7953859B1 (en) | 2004-03-31 | 2011-05-31 | Avaya Inc. | Data model of participation in multi-channel and multi-party contacts |
US7734032B1 (en) | 2004-03-31 | 2010-06-08 | Avaya Inc. | Contact center and method for tracking and acting on one and done customer contacts |
US20050276407A1 (en) * | 2004-06-09 | 2005-12-15 | Avaya Technology Corp. | Telephony device ring determination by scheduler |
US7769154B1 (en) | 2004-06-09 | 2010-08-03 | Avaya Inc. | Aggregated perceived presence |
US7983148B1 (en) | 2004-07-12 | 2011-07-19 | Avaya Inc. | Disaster recovery via alternative terminals and partitioned networks |
US7996471B2 (en) * | 2004-07-13 | 2011-08-09 | At&T Intellectual Property I, L.P. | Electronic message distribution system |
US8738412B2 (en) | 2004-07-13 | 2014-05-27 | Avaya Inc. | Method and apparatus for supporting individualized selection rules for resource allocation |
US7949121B1 (en) | 2004-09-27 | 2011-05-24 | Avaya Inc. | Method and apparatus for the simultaneous delivery of multiple contacts to an agent |
US8234141B1 (en) | 2004-09-27 | 2012-07-31 | Avaya Inc. | Dynamic work assignment strategies based on multiple aspects of agent proficiency |
US7567653B1 (en) | 2005-03-22 | 2009-07-28 | Avaya Inc. | Method by which call centers can vector inbound TTY calls automatically to TTY-enabled resources |
US7809127B2 (en) | 2005-05-26 | 2010-10-05 | Avaya Inc. | Method for discovering problem agent behaviors |
US7779042B1 (en) | 2005-08-08 | 2010-08-17 | Avaya Inc. | Deferred control of surrogate key generation in a distributed processing architecture |
US7822587B1 (en) | 2005-10-03 | 2010-10-26 | Avaya Inc. | Hybrid database architecture for both maintaining and relaxing type 2 data entity behavior |
US7752230B2 (en) | 2005-10-06 | 2010-07-06 | Avaya Inc. | Data extensibility using external database tables |
US7787609B1 (en) | 2005-10-06 | 2010-08-31 | Avaya Inc. | Prioritized service delivery based on presence and availability of interruptible enterprise resources with skills |
US20070124385A1 (en) * | 2005-11-18 | 2007-05-31 | Denny Michael S | Preference-based content distribution service |
US8737173B2 (en) | 2006-02-24 | 2014-05-27 | Avaya Inc. | Date and time dimensions for contact center reporting in arbitrary international time zones |
US8842818B2 (en) * | 2006-06-30 | 2014-09-23 | Avaya Inc. | IP telephony architecture including information storage and retrieval system to track fluency |
US7936867B1 (en) | 2006-08-15 | 2011-05-03 | Avaya Inc. | Multi-service request within a contact center |
US8391463B1 (en) | 2006-09-01 | 2013-03-05 | Avaya Inc. | Method and apparatus for identifying related contacts |
US8811597B1 (en) | 2006-09-07 | 2014-08-19 | Avaya Inc. | Contact center performance prediction |
US8938063B1 (en) | 2006-09-07 | 2015-01-20 | Avaya Inc. | Contact center service monitoring and correcting |
US7573996B1 (en) | 2006-10-03 | 2009-08-11 | Avaya Inc. | Presence based callback |
US7650384B2 (en) * | 2006-11-17 | 2010-01-19 | Microsoft Corporation | Maintaining real-time conversations over unreliable connections |
US8150003B1 (en) | 2007-01-23 | 2012-04-03 | Avaya Inc. | Caller initiated undivert from voicemail |
US10671600B1 (en) | 2007-07-24 | 2020-06-02 | Avaya Inc. | Communications-enabled dynamic social network routing utilizing presence |
US8504534B1 (en) | 2007-09-26 | 2013-08-06 | Avaya Inc. | Database structures and administration techniques for generalized localization of database items |
US8856182B2 (en) | 2008-01-25 | 2014-10-07 | Avaya Inc. | Report database dependency tracing through business intelligence metadata |
US8301581B2 (en) | 2009-09-24 | 2012-10-30 | Avaya Inc. | Group compositing algorithms for presence |
US8565386B2 (en) | 2009-09-29 | 2013-10-22 | Avaya Inc. | Automatic configuration of soft phones that are usable in conjunction with special-purpose endpoints |
US9516069B2 (en) | 2009-11-17 | 2016-12-06 | Avaya Inc. | Packet headers as a trigger for automatic activation of special-purpose softphone applications |
US8850516B1 (en) * | 2011-06-22 | 2014-09-30 | Emc Corporation | Virtual private cloud that provides enterprise grade functionality and compliance |
Family Cites Families (7)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5557736A (en) * | 1992-03-19 | 1996-09-17 | Hitachi Electronics Services Co., Ltd. | Computer system and job transfer method using electronic mail system |
JP3553987B2 (en) * | 1992-11-13 | 2004-08-11 | 株式会社日立製作所 | Client server system |
JPH06216935A (en) * | 1993-01-18 | 1994-08-05 | Fujitsu Ltd | Electronic mail system |
US5406557A (en) * | 1993-02-01 | 1995-04-11 | National Semiconductor Corporation | Interenterprise electronic mail hub |
US5627997A (en) * | 1994-06-07 | 1997-05-06 | Microsoft Corporation | Method and system for converting computer mail messages using an extensible set of conversion routines |
US5557320A (en) * | 1995-01-31 | 1996-09-17 | Krebs; Mark | Video mail delivery system |
US5632011A (en) * | 1995-05-22 | 1997-05-20 | Sterling Commerce, Inc. | Electronic mail management system for operation on a host computer system |
-
1995
- 1995-12-29 US US08/580,670 patent/US5826039A/en not_active Expired - Lifetime
-
1996
- 1996-11-28 CA CA002191505A patent/CA2191505C/en not_active Expired - Fee Related
Cited By (6)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US6131116A (en) * | 1996-12-13 | 2000-10-10 | Visto Corporation | System and method for globally accessing computer services |
US6766454B1 (en) | 1997-04-08 | 2004-07-20 | Visto Corporation | System and method for using an authentication applet to identify and authenticate a user in a computer network |
US6233341B1 (en) | 1998-05-19 | 2001-05-15 | Visto Corporation | System and method for installing and using a temporary certificate at a remote site |
WO2000011832A1 (en) * | 1998-08-21 | 2000-03-02 | Visto Corporation | System and method for enabling secure access to services in a computer network |
EA003374B1 (en) * | 1998-08-21 | 2003-04-24 | Висто Корпорейшн | System and method for enabling secure access to services in a computer network |
US7373517B1 (en) | 1999-08-19 | 2008-05-13 | Visto Corporation | System and method for encrypting and decrypting files |
Also Published As
Publication number | Publication date |
---|---|
US5826039A (en) | 1998-10-20 |
CA2191505C (en) | 2000-08-08 |
Similar Documents
Publication | Publication Date | Title |
---|---|---|
CA2191505A1 (en) | Universal Connection Point for Resources and Communication | |
CA2246171A1 (en) | Point-of-sale system including isolation layer between client and server software | |
EP0954121A4 (en) | Mobile communication system | |
CA2425628A1 (en) | Performance management system | |
WO1998057501A3 (en) | Electronic communications manager | |
CA2306767A1 (en) | Communication technique for field devices in industrial processes | |
CA2192499A1 (en) | Universal Directory Service | |
WO2001093018A3 (en) | Object-oriented execution of multiple claas versions | |
GB2320344B (en) | Virtual environment manager for network computers | |
CA2262322A1 (en) | System and method for executing a request from a client application | |
CA2243688A1 (en) | Information access system and method | |
CA2347244A1 (en) | Device communication and control in a home network connected to an external network | |
EP1050996A3 (en) | Command and control transfer | |
AU4416396A (en) | Restaurant management system | |
CA2192502A1 (en) | Universal Message Delivery System | |
WO1998054870A3 (en) | Method for authorizing couplings between devices in a capability addressable network | |
EP0918423A3 (en) | Mobile phone for Internet applications | |
HK1000845A1 (en) | Secure network protocol system and method | |
EP0822492A3 (en) | Bridge providing communication between different implementations of object request brokers | |
CA2384290A1 (en) | Relocation in a communication system | |
MY110608A (en) | A method for point-to-point communications within secure communication system | |
CA2220658A1 (en) | Voice mail system and method of inter-voice mail system communication | |
CA2281483A1 (en) | System and method for gatekeeper-to-gatekeeper communication | |
AU2634299A (en) | Techniques for protection of data-communication networks | |
EP0800327A3 (en) | A customer telecommunication interface device having a unique identifier |
Legal Events
Date | Code | Title | Description |
---|---|---|---|
EEER | Examination request | ||
MKLA | Lapsed |