CA2239385A1 - Voice messaging system with non-user outcalling and auto-provisioning capabilities - Google Patents

Voice messaging system with non-user outcalling and auto-provisioning capabilities

Info

Publication number
CA2239385A1
CA2239385A1 CA002239385A CA2239385A CA2239385A1 CA 2239385 A1 CA2239385 A1 CA 2239385A1 CA 002239385 A CA002239385 A CA 002239385A CA 2239385 A CA2239385 A CA 2239385A CA 2239385 A1 CA2239385 A1 CA 2239385A1
Authority
CA
Canada
Prior art keywords
voice
user
voice messaging
messaging system
outcalling
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA002239385A
Other languages
French (fr)
Other versions
CA2239385C (en
Inventor
David J. Ladd
Henry C. A. Hyde-Thomson
C. Reid Thomas
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Nokia of America Corp
Original Assignee
Lucent Technologies Inc.
David J. Ladd
Henry C. A. Hyde-Thomson
C. Reid Thomas
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Lucent Technologies Inc., David J. Ladd, Henry C. A. Hyde-Thomson, C. Reid Thomas filed Critical Lucent Technologies Inc.
Publication of CA2239385A1 publication Critical patent/CA2239385A1/en
Application granted granted Critical
Publication of CA2239385C publication Critical patent/CA2239385C/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533Voice mail systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/54Arrangements for diverting calls for one subscriber to another predetermined subscriber
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M7/00Arrangements for interconnection between switching centres
    • H04M7/12Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal

Abstract

A voice messaging system with non-user outcalling and auto-provisioning capabilities including an automatic means for configuring a telephone number to become a subscriber to a voice messaging service. The voice messaging system of the present invention facilitates the process of acquiring a voice mailbox by providing non-user outcalling and auto-provisioning.
A voice messaging service user will be able to send a non-user voice messages using the voice messaging service, and, the non-user recipient desiring to subscribe to voice mailbox service can acquire a voice mailbox simply by responding to interactive queries after the reception of the voice message. The system also automatically establishes call forwarding at the appropriate central office switch and automatically creates a voice mailbox at the voice messaging system if a non-user recipient desires to become a subscriber to the voice messaging system.
CA002239385A 1997-07-15 1998-06-01 Voice messaging system with non-user outcalling and auto-provisioning capabilities Expired - Fee Related CA2239385C (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US08/892,644 US6097791A (en) 1997-07-15 1997-07-15 Voice-messaging system with non-user outcalling and auto-provisioning capabilities
US08/892,644 1997-07-15

Publications (2)

Publication Number Publication Date
CA2239385A1 true CA2239385A1 (en) 1999-01-15
CA2239385C CA2239385C (en) 2001-05-29

Family

ID=25400295

Family Applications (1)

Application Number Title Priority Date Filing Date
CA002239385A Expired - Fee Related CA2239385C (en) 1997-07-15 1998-06-01 Voice messaging system with non-user outcalling and auto-provisioning capabilities

Country Status (3)

Country Link
US (1) US6097791A (en)
EP (1) EP0892539A3 (en)
CA (1) CA2239385C (en)

Families Citing this family (41)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6275570B1 (en) * 1998-04-22 2001-08-14 Unisys Corporation System and method of provisioning subscribers in a messaging environment comprising two messaging systems
US8321411B2 (en) 1999-03-23 2012-11-27 Microstrategy, Incorporated System and method for management of an automatic OLAP report broadcast system
US9208213B2 (en) 1999-05-28 2015-12-08 Microstrategy, Incorporated System and method for network user interface OLAP report formatting
US8607138B2 (en) 1999-05-28 2013-12-10 Microstrategy, Incorporated System and method for OLAP report generation with spreadsheet report within the network user interface
WO2001011824A2 (en) * 1999-08-06 2001-02-15 Ecall Inc. Method and system for recording and forwarding voice messages
US6788768B1 (en) * 1999-09-13 2004-09-07 Microstrategy, Incorporated System and method for real-time, personalized, dynamic, interactive voice services for book-related information
US6964012B1 (en) 1999-09-13 2005-11-08 Microstrategy, Incorporated System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, including deployment through personalized broadcasts
US8130918B1 (en) 1999-09-13 2012-03-06 Microstrategy, Incorporated System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with closed loop transaction processing
US6999565B1 (en) * 2000-02-01 2006-02-14 Envoyworldwide, Inc. Multi-mode message routing and management
US6711242B2 (en) 2000-12-20 2004-03-23 Bellsouth Intellectual Property Corp. Telecommunications mailbox messaging system and method
US6785363B2 (en) * 2001-01-02 2004-08-31 Soundbite Communications, Inc. Voice message delivery method and system
US6829331B2 (en) 2001-01-02 2004-12-07 Soundbite Communications, Inc. Address book for a voice message delivery method and system
US7054419B2 (en) * 2001-01-02 2006-05-30 Soundbite Communications, Inc. Answering machine detection for voice message delivery method and system
US7082416B2 (en) * 2001-04-06 2006-07-25 Karyn Elaine Anderson Method of using prepaid cash card for making purchases on the world wide web
US20030083875A1 (en) * 2001-10-23 2003-05-01 Brown Micheal Kenneth Unified call classifier for processing speech and tones as a single information stream
US7313229B1 (en) * 2001-12-28 2007-12-25 At&T Bls Intellectual Property, Inc. System and method for delayed or repeated message delivery
US7460654B1 (en) * 2001-12-28 2008-12-02 Vocada, Inc. Processing of enterprise messages integrating voice messaging and data systems
US7043014B2 (en) * 2002-05-22 2006-05-09 Avaya Technology Corp. Apparatus and method for time-alignment of two signals
US6950502B1 (en) * 2002-08-23 2005-09-27 Bellsouth Intellectual Property Corp. Enhanced scheduled messaging system
US6614887B1 (en) 2002-09-11 2003-09-02 Sprint Communications Company, L.P. Caller-controlled voice mail sub-mailboxes
AU2002953210A0 (en) * 2002-12-09 2003-01-02 Endmell Pty Ltd Telephony service system
US7260189B2 (en) * 2003-01-03 2007-08-21 Bellsouth Intellectual Property Corp. Systems and methods for information provision
US7177404B2 (en) * 2004-02-03 2007-02-13 T-Tag Corporation System for computer-based, calendar-controlled message creation and delivery
US7742586B1 (en) 2004-06-14 2010-06-22 Callwave, Inc. Enhanced service levels for call-processing services
US7742581B2 (en) 2004-11-24 2010-06-22 Value-Added Communications, Inc. Electronic messaging exchange
US20060153346A1 (en) 2005-01-11 2006-07-13 Metro Enterprises, Inc. On-line authentication registration system
US9876915B2 (en) 2005-01-28 2018-01-23 Value-Added Communications, Inc. Message exchange
US8243891B2 (en) * 2005-01-28 2012-08-14 Value-Added Communications, Inc. Voice message exchange
US9282188B2 (en) 2005-01-28 2016-03-08 Value-Added Communications, Inc. Voice message exchange
US8781081B2 (en) * 2005-04-21 2014-07-15 At&T Intellectual Property I, L.P. Presence management system
US7734034B1 (en) 2005-06-21 2010-06-08 Avaya Inc. Remote party speaker phone detection
US20070064883A1 (en) * 2005-07-21 2007-03-22 Lawrence Rosenthal Techniques for suspended delivery of messages
US7961854B1 (en) * 2005-10-13 2011-06-14 Tp Lab, Inc. System to record and analyze voice message usage information
US7978830B2 (en) 2005-11-16 2011-07-12 Verizon Business Global Llc Broadcasting voicemail replies
WO2008033943A2 (en) * 2006-09-12 2008-03-20 T-Tag Corporation Conference calling servies
US8306509B2 (en) * 2007-08-31 2012-11-06 At&T Mobility Ii Llc Enhanced messaging with language translation feature
US9621714B2 (en) 2009-01-27 2017-04-11 Value-Added Communications, Inc. System and method for electronic notification in institutional communication
US8311205B2 (en) * 2009-01-29 2012-11-13 At&T Intellectual Property Ii, L.P. System and method for handling multiple call redirections in a voice messaging system
US8973109B2 (en) 2011-11-29 2015-03-03 Telesign Corporation Dual code authentication system
US9275211B2 (en) 2013-03-15 2016-03-01 Telesign Corporation System and method for utilizing behavioral characteristics in authentication and fraud prevention
US10749827B2 (en) 2017-05-11 2020-08-18 Global Tel*Link Corporation System and method for inmate notification and training in a controlled environment facility

Family Cites Families (26)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4761807A (en) * 1982-09-29 1988-08-02 Vmx, Inc. Electronic audio communications system with voice authentication features
ATE116084T1 (en) * 1982-09-29 1995-01-15 Vmx Inc SYSTEM FOR ELECTRONIC TRANSMISSION OF AUDIO SIGNALS WITH MESSAGE ADDRESS CONTROL BY THE USER.
US4697282A (en) * 1984-04-18 1987-09-29 Golden Enterprises, Inc. Telephone operator voice storage and retrieval system
US5136648A (en) * 1985-02-19 1992-08-04 Octel Communications Corporation Message storage security system
US4739509A (en) * 1986-03-21 1988-04-19 American Telephone And Telegraph Company Automated message chronicling system
US4837798A (en) * 1986-06-02 1989-06-06 American Telephone And Telegraph Company Communication system having unified messaging
US5008926A (en) * 1986-07-17 1991-04-16 Efrat Future Technology Ltd. Message management system
US5008835A (en) * 1987-12-28 1991-04-16 Jachmann Emil F Method and apparatus for storing and forwarding voice signals and generating replies
US5117451A (en) * 1988-02-24 1992-05-26 Vmx/Opcom Interface to and operation of a voice messaging system
US4926462A (en) * 1988-02-24 1990-05-15 Vmx/Opcom Interface to and operation of a voice messaging system
US4998272A (en) * 1989-06-15 1991-03-05 Digital Voice Technologies, Inc. Personal voice mail system
US4996704A (en) * 1989-09-29 1991-02-26 At&T Bell Laboratories Electronic messaging systems with additional message storage capability
US5179585A (en) * 1991-01-16 1993-01-12 Octel Communications Corporation Integrated voice messaging/voice response system
EP0572544B1 (en) * 1991-02-21 1996-09-04 Vmx, Inc. Integrated application controlled call processing and messaging system
US5247497A (en) * 1991-11-18 1993-09-21 Octel Communications Corporation Security systems based on recording unique identifier for subsequent playback
US5301226A (en) * 1992-02-05 1994-04-05 Octel Communications Corporation Voice processing systems connected in a cluster
US5535264A (en) * 1993-02-10 1996-07-09 Unisys Corporation Prompt issuing protocol for an intercept voice messaging system
EP0631419B1 (en) * 1993-06-22 1996-03-27 Vmx Inc. An electronic mail system having integrated voice messages
US5491742A (en) * 1993-11-16 1996-02-13 Bell Atlantic Network Services, Inc. Method and apparatus for provisioning a public switched telephone network
US5644619A (en) * 1993-11-16 1997-07-01 Bell Atlantic Network Services, Inc. Analysis and validation system for provisioning a public switched telephone network
US5646982A (en) * 1994-12-30 1997-07-08 Linkusa Corporation System and method for message delivery
US5787150A (en) * 1995-12-29 1998-07-28 Mci Communications Corporation Method and system for automated collect call messaging
US5764732A (en) * 1995-12-29 1998-06-09 At&T Corp Called party mailbox service
US5771273A (en) * 1996-02-05 1998-06-23 Bell Atlantic Network Services, Inc. Network accessed personal secretary
US5793858A (en) * 1996-03-20 1998-08-11 Northen Telecom Limited Method for improving call completion rates in telephony
US5745553A (en) * 1996-04-16 1998-04-28 At&T Corp. On-demand communications services

Also Published As

Publication number Publication date
EP0892539A3 (en) 2003-05-07
EP0892539A2 (en) 1999-01-20
CA2239385C (en) 2001-05-29
US6097791A (en) 2000-08-01

Similar Documents

Publication Publication Date Title
CA2239385A1 (en) Voice messaging system with non-user outcalling and auto-provisioning capabilities
US7848506B1 (en) Selective call waiting service
US6389276B1 (en) Systems and methods for providing voice mail notification from a separate voice mail system to mobile telephone
US5754630A (en) System and associated method for multiple extension routing via an advanced intelligent network (AIN)
WO1998046034A3 (en) Method and system for delivering a voice mail notification to a subscriber using cellular phone network
AU6202590A (en) Switchless automatic call distribution system
CA2293301A1 (en) Electronic mail distribution system for integrated electronic communications
CA2265105A1 (en) Network based voice mail with call screening
WO1998017074A3 (en) Providing caller ID within a mobile telecommunications network
CA2374161A1 (en) Voice messaging system
CA2222317A1 (en) A method for providing a delivery confirmation of message deliveries made in a telephone network
EP1309163A3 (en) Method to provide voice call notification and control messaging over a data path
WO1997039562A3 (en) System and method of rapid voice mail access in a radio telecommunications network
US6865259B1 (en) Apparatus and method for forwarding a message waiting indicator
GB2290920A (en) A voice messaging system
AU6240501A (en) Notification of the presence of messages from currently called subscriber
EP1130893A3 (en) Intelligent-networked system with service for notifying and hearing selected e-mails via a public switched telephone network
US8116443B1 (en) Automatic callback and caller ID method and system
GB2363938A (en) SMS messaging using a fixed line telephone
KR20030073627A (en) Caller identification providing method for the unfinished call of mobile phone
GB2327172A (en) Voice mail service with automatic message delivery
EP1109391A3 (en) Voice messaging system
WO1999003301A3 (en) System and method for providing a busy signal to a communication
KR100251721B1 (en) Ct-2 exchange system for providing incoming call service and therefore control method
JPH03123269A (en) Telephone exchange system for voice-processing ring back tone and busy tone

Legal Events

Date Code Title Description
EEER Examination request
MKLA Lapsed