CA2239385A1 - Voice messaging system with non-user outcalling and auto-provisioning capabilities - Google Patents
Voice messaging system with non-user outcalling and auto-provisioning capabilitiesInfo
- Publication number
- CA2239385A1 CA2239385A1 CA002239385A CA2239385A CA2239385A1 CA 2239385 A1 CA2239385 A1 CA 2239385A1 CA 002239385 A CA002239385 A CA 002239385A CA 2239385 A CA2239385 A CA 2239385A CA 2239385 A1 CA2239385 A1 CA 2239385A1
- Authority
- CA
- Canada
- Prior art keywords
- voice
- user
- voice messaging
- messaging system
- outcalling
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/533—Voice mail systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/54—Arrangements for diverting calls for one subscriber to another predetermined subscriber
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
Abstract
A voice messaging system with non-user outcalling and auto-provisioning capabilities including an automatic means for configuring a telephone number to become a subscriber to a voice messaging service. The voice messaging system of the present invention facilitates the process of acquiring a voice mailbox by providing non-user outcalling and auto-provisioning.
A voice messaging service user will be able to send a non-user voice messages using the voice messaging service, and, the non-user recipient desiring to subscribe to voice mailbox service can acquire a voice mailbox simply by responding to interactive queries after the reception of the voice message. The system also automatically establishes call forwarding at the appropriate central office switch and automatically creates a voice mailbox at the voice messaging system if a non-user recipient desires to become a subscriber to the voice messaging system.
A voice messaging service user will be able to send a non-user voice messages using the voice messaging service, and, the non-user recipient desiring to subscribe to voice mailbox service can acquire a voice mailbox simply by responding to interactive queries after the reception of the voice message. The system also automatically establishes call forwarding at the appropriate central office switch and automatically creates a voice mailbox at the voice messaging system if a non-user recipient desires to become a subscriber to the voice messaging system.
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US08/892,644 US6097791A (en) | 1997-07-15 | 1997-07-15 | Voice-messaging system with non-user outcalling and auto-provisioning capabilities |
US08/892,644 | 1997-07-15 |
Publications (2)
Publication Number | Publication Date |
---|---|
CA2239385A1 true CA2239385A1 (en) | 1999-01-15 |
CA2239385C CA2239385C (en) | 2001-05-29 |
Family
ID=25400295
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
CA002239385A Expired - Fee Related CA2239385C (en) | 1997-07-15 | 1998-06-01 | Voice messaging system with non-user outcalling and auto-provisioning capabilities |
Country Status (3)
Country | Link |
---|---|
US (1) | US6097791A (en) |
EP (1) | EP0892539A3 (en) |
CA (1) | CA2239385C (en) |
Families Citing this family (41)
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US6275570B1 (en) * | 1998-04-22 | 2001-08-14 | Unisys Corporation | System and method of provisioning subscribers in a messaging environment comprising two messaging systems |
US8321411B2 (en) | 1999-03-23 | 2012-11-27 | Microstrategy, Incorporated | System and method for management of an automatic OLAP report broadcast system |
US9208213B2 (en) | 1999-05-28 | 2015-12-08 | Microstrategy, Incorporated | System and method for network user interface OLAP report formatting |
US8607138B2 (en) | 1999-05-28 | 2013-12-10 | Microstrategy, Incorporated | System and method for OLAP report generation with spreadsheet report within the network user interface |
WO2001011824A2 (en) * | 1999-08-06 | 2001-02-15 | Ecall Inc. | Method and system for recording and forwarding voice messages |
US6788768B1 (en) * | 1999-09-13 | 2004-09-07 | Microstrategy, Incorporated | System and method for real-time, personalized, dynamic, interactive voice services for book-related information |
US6964012B1 (en) | 1999-09-13 | 2005-11-08 | Microstrategy, Incorporated | System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, including deployment through personalized broadcasts |
US8130918B1 (en) | 1999-09-13 | 2012-03-06 | Microstrategy, Incorporated | System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with closed loop transaction processing |
US6999565B1 (en) * | 2000-02-01 | 2006-02-14 | Envoyworldwide, Inc. | Multi-mode message routing and management |
US6711242B2 (en) | 2000-12-20 | 2004-03-23 | Bellsouth Intellectual Property Corp. | Telecommunications mailbox messaging system and method |
US6785363B2 (en) * | 2001-01-02 | 2004-08-31 | Soundbite Communications, Inc. | Voice message delivery method and system |
US6829331B2 (en) | 2001-01-02 | 2004-12-07 | Soundbite Communications, Inc. | Address book for a voice message delivery method and system |
US7054419B2 (en) * | 2001-01-02 | 2006-05-30 | Soundbite Communications, Inc. | Answering machine detection for voice message delivery method and system |
US7082416B2 (en) * | 2001-04-06 | 2006-07-25 | Karyn Elaine Anderson | Method of using prepaid cash card for making purchases on the world wide web |
US20030083875A1 (en) * | 2001-10-23 | 2003-05-01 | Brown Micheal Kenneth | Unified call classifier for processing speech and tones as a single information stream |
US7313229B1 (en) * | 2001-12-28 | 2007-12-25 | At&T Bls Intellectual Property, Inc. | System and method for delayed or repeated message delivery |
US7460654B1 (en) * | 2001-12-28 | 2008-12-02 | Vocada, Inc. | Processing of enterprise messages integrating voice messaging and data systems |
US7043014B2 (en) * | 2002-05-22 | 2006-05-09 | Avaya Technology Corp. | Apparatus and method for time-alignment of two signals |
US6950502B1 (en) * | 2002-08-23 | 2005-09-27 | Bellsouth Intellectual Property Corp. | Enhanced scheduled messaging system |
US6614887B1 (en) | 2002-09-11 | 2003-09-02 | Sprint Communications Company, L.P. | Caller-controlled voice mail sub-mailboxes |
AU2002953210A0 (en) * | 2002-12-09 | 2003-01-02 | Endmell Pty Ltd | Telephony service system |
US7260189B2 (en) * | 2003-01-03 | 2007-08-21 | Bellsouth Intellectual Property Corp. | Systems and methods for information provision |
US7177404B2 (en) * | 2004-02-03 | 2007-02-13 | T-Tag Corporation | System for computer-based, calendar-controlled message creation and delivery |
US7742586B1 (en) | 2004-06-14 | 2010-06-22 | Callwave, Inc. | Enhanced service levels for call-processing services |
US7742581B2 (en) | 2004-11-24 | 2010-06-22 | Value-Added Communications, Inc. | Electronic messaging exchange |
US20060153346A1 (en) | 2005-01-11 | 2006-07-13 | Metro Enterprises, Inc. | On-line authentication registration system |
US9876915B2 (en) | 2005-01-28 | 2018-01-23 | Value-Added Communications, Inc. | Message exchange |
US8243891B2 (en) * | 2005-01-28 | 2012-08-14 | Value-Added Communications, Inc. | Voice message exchange |
US9282188B2 (en) | 2005-01-28 | 2016-03-08 | Value-Added Communications, Inc. | Voice message exchange |
US8781081B2 (en) * | 2005-04-21 | 2014-07-15 | At&T Intellectual Property I, L.P. | Presence management system |
US7734034B1 (en) | 2005-06-21 | 2010-06-08 | Avaya Inc. | Remote party speaker phone detection |
US20070064883A1 (en) * | 2005-07-21 | 2007-03-22 | Lawrence Rosenthal | Techniques for suspended delivery of messages |
US7961854B1 (en) * | 2005-10-13 | 2011-06-14 | Tp Lab, Inc. | System to record and analyze voice message usage information |
US7978830B2 (en) | 2005-11-16 | 2011-07-12 | Verizon Business Global Llc | Broadcasting voicemail replies |
WO2008033943A2 (en) * | 2006-09-12 | 2008-03-20 | T-Tag Corporation | Conference calling servies |
US8306509B2 (en) * | 2007-08-31 | 2012-11-06 | At&T Mobility Ii Llc | Enhanced messaging with language translation feature |
US9621714B2 (en) | 2009-01-27 | 2017-04-11 | Value-Added Communications, Inc. | System and method for electronic notification in institutional communication |
US8311205B2 (en) * | 2009-01-29 | 2012-11-13 | At&T Intellectual Property Ii, L.P. | System and method for handling multiple call redirections in a voice messaging system |
US8973109B2 (en) | 2011-11-29 | 2015-03-03 | Telesign Corporation | Dual code authentication system |
US9275211B2 (en) | 2013-03-15 | 2016-03-01 | Telesign Corporation | System and method for utilizing behavioral characteristics in authentication and fraud prevention |
US10749827B2 (en) | 2017-05-11 | 2020-08-18 | Global Tel*Link Corporation | System and method for inmate notification and training in a controlled environment facility |
Family Cites Families (26)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US4761807A (en) * | 1982-09-29 | 1988-08-02 | Vmx, Inc. | Electronic audio communications system with voice authentication features |
ATE116084T1 (en) * | 1982-09-29 | 1995-01-15 | Vmx Inc | SYSTEM FOR ELECTRONIC TRANSMISSION OF AUDIO SIGNALS WITH MESSAGE ADDRESS CONTROL BY THE USER. |
US4697282A (en) * | 1984-04-18 | 1987-09-29 | Golden Enterprises, Inc. | Telephone operator voice storage and retrieval system |
US5136648A (en) * | 1985-02-19 | 1992-08-04 | Octel Communications Corporation | Message storage security system |
US4739509A (en) * | 1986-03-21 | 1988-04-19 | American Telephone And Telegraph Company | Automated message chronicling system |
US4837798A (en) * | 1986-06-02 | 1989-06-06 | American Telephone And Telegraph Company | Communication system having unified messaging |
US5008926A (en) * | 1986-07-17 | 1991-04-16 | Efrat Future Technology Ltd. | Message management system |
US5008835A (en) * | 1987-12-28 | 1991-04-16 | Jachmann Emil F | Method and apparatus for storing and forwarding voice signals and generating replies |
US5117451A (en) * | 1988-02-24 | 1992-05-26 | Vmx/Opcom | Interface to and operation of a voice messaging system |
US4926462A (en) * | 1988-02-24 | 1990-05-15 | Vmx/Opcom | Interface to and operation of a voice messaging system |
US4998272A (en) * | 1989-06-15 | 1991-03-05 | Digital Voice Technologies, Inc. | Personal voice mail system |
US4996704A (en) * | 1989-09-29 | 1991-02-26 | At&T Bell Laboratories | Electronic messaging systems with additional message storage capability |
US5179585A (en) * | 1991-01-16 | 1993-01-12 | Octel Communications Corporation | Integrated voice messaging/voice response system |
EP0572544B1 (en) * | 1991-02-21 | 1996-09-04 | Vmx, Inc. | Integrated application controlled call processing and messaging system |
US5247497A (en) * | 1991-11-18 | 1993-09-21 | Octel Communications Corporation | Security systems based on recording unique identifier for subsequent playback |
US5301226A (en) * | 1992-02-05 | 1994-04-05 | Octel Communications Corporation | Voice processing systems connected in a cluster |
US5535264A (en) * | 1993-02-10 | 1996-07-09 | Unisys Corporation | Prompt issuing protocol for an intercept voice messaging system |
EP0631419B1 (en) * | 1993-06-22 | 1996-03-27 | Vmx Inc. | An electronic mail system having integrated voice messages |
US5491742A (en) * | 1993-11-16 | 1996-02-13 | Bell Atlantic Network Services, Inc. | Method and apparatus for provisioning a public switched telephone network |
US5644619A (en) * | 1993-11-16 | 1997-07-01 | Bell Atlantic Network Services, Inc. | Analysis and validation system for provisioning a public switched telephone network |
US5646982A (en) * | 1994-12-30 | 1997-07-08 | Linkusa Corporation | System and method for message delivery |
US5787150A (en) * | 1995-12-29 | 1998-07-28 | Mci Communications Corporation | Method and system for automated collect call messaging |
US5764732A (en) * | 1995-12-29 | 1998-06-09 | At&T Corp | Called party mailbox service |
US5771273A (en) * | 1996-02-05 | 1998-06-23 | Bell Atlantic Network Services, Inc. | Network accessed personal secretary |
US5793858A (en) * | 1996-03-20 | 1998-08-11 | Northen Telecom Limited | Method for improving call completion rates in telephony |
US5745553A (en) * | 1996-04-16 | 1998-04-28 | At&T Corp. | On-demand communications services |
-
1997
- 1997-07-15 US US08/892,644 patent/US6097791A/en not_active Expired - Lifetime
-
1998
- 1998-06-01 CA CA002239385A patent/CA2239385C/en not_active Expired - Fee Related
- 1998-06-19 EP EP98111371A patent/EP0892539A3/en not_active Withdrawn
Also Published As
Publication number | Publication date |
---|---|
EP0892539A3 (en) | 2003-05-07 |
EP0892539A2 (en) | 1999-01-20 |
CA2239385C (en) | 2001-05-29 |
US6097791A (en) | 2000-08-01 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
EEER | Examination request | ||
MKLA | Lapsed |