CA2299387A1 - Automatic synchronization of address directories for unified messaging - Google Patents

Automatic synchronization of address directories for unified messaging Download PDF

Info

Publication number
CA2299387A1
CA2299387A1 CA002299387A CA2299387A CA2299387A1 CA 2299387 A1 CA2299387 A1 CA 2299387A1 CA 002299387 A CA002299387 A CA 002299387A CA 2299387 A CA2299387 A CA 2299387A CA 2299387 A1 CA2299387 A1 CA 2299387A1
Authority
CA
Canada
Prior art keywords
addressing information
directory
messaging system
automatic synchronization
unified messaging
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA002299387A
Other languages
French (fr)
Other versions
CA2299387C (en
Inventor
Sergio A. Ciccolella
David Randall Ronca
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Mitel Networks Corp
Original Assignee
Mitel Networks Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Mitel Networks Inc filed Critical Mitel Networks Inc
Publication of CA2299387A1 publication Critical patent/CA2299387A1/en
Application granted granted Critical
Publication of CA2299387C publication Critical patent/CA2299387C/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931—Directory assistance systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/5307—Centralised arrangements for recording incoming messages, i.e. mailbox systems for recording messages comprising any combination of audio and non-audio components
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/58—Arrangements providing connection between main exchange and sub-exchange or satellite
    • H04Q3/62—Arrangements providing connection between main exchange and sub-exchange or satellite for connecting to private branch exchanges
    • H04Q3/625—Arrangements in the private branch exchange

Abstract

A messaging system to store and retrieve messages for playback in response to user input commands includes a telephony messaging application responsive to incoming calls. A directory stores addressing information concerning addressable entities within the messaging system. The telephony messaging application accesses the directory in response to caller address queries. A post office stores user messages and includes addressing information concerning addressable entities within the messaging system. A synchronization mechanism synchronizes the addressing information in the directory with addressing information in the post office.
CA002299387A 1999-02-26 2000-02-23 Automatic synchronization of address directories for unified messaging Expired - Fee Related CA2299387C (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US09/259,811 1999-02-26
US09/259,811 US6418200B1 (en) 1999-02-26 1999-02-26 Automatic synchronization of address directories for unified messaging

Publications (2)

Publication Number Publication Date
CA2299387A1 true CA2299387A1 (en) 2000-08-26
CA2299387C CA2299387C (en) 2003-07-01

Family

ID=22986494

Family Applications (1)

Application Number Title Priority Date Filing Date
CA002299387A Expired - Fee Related CA2299387C (en) 1999-02-26 2000-02-23 Automatic synchronization of address directories for unified messaging

Country Status (3)

Country Link
US (1) US6418200B1 (en)
CA (1) CA2299387C (en)
GB (1) GB2347308B (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7584219B2 (en) * 2003-09-24 2009-09-01 Microsoft Corporation Incremental non-chronological synchronization of namespaces

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US6882708B1 (en) * 1999-02-26 2005-04-19 Bellsouth Intellectual Property Corporation Region-wide messaging system and methods including validation of transactions
US6707890B1 (en) 2002-09-03 2004-03-16 Bell South Intellectual Property Corporation Voice mail notification using instant messaging
US7283620B2 (en) 1999-02-26 2007-10-16 At&T Bls Intellectual Property, Inc. Systems and methods for originating and sending a voice mail message to an instant messaging platform
GB2365260B (en) * 2000-02-24 2004-05-26 Ibm Database synchronisation for mobile computing devices
US6487278B1 (en) * 2000-02-29 2002-11-26 Ameritech Corporation Method and system for interfacing systems unified messaging with legacy systems located behind corporate firewalls
US6438215B1 (en) * 2000-02-29 2002-08-20 Ameritech Corporation Method and system for filter based message processing in a unified messaging system
US7117215B1 (en) 2001-06-07 2006-10-03 Informatica Corporation Method and apparatus for transporting data for data warehousing applications that incorporates analytic data interface
US6697458B1 (en) * 2000-07-10 2004-02-24 Ulysses Esd, Inc. System and method for synchronizing voice mailbox with e-mail box
JP2002041385A (en) * 2000-07-25 2002-02-08 Murata Mach Ltd Server device
DE10044555A1 (en) * 2000-09-06 2002-03-14 Siemens Ag Method and arrangement for transmitting brief information in writing to a communication terminal
US20020042846A1 (en) * 2000-10-05 2002-04-11 Bottan Gustavo L. Personal support network
US20020120690A1 (en) * 2001-02-23 2002-08-29 Block Frederick P. Accessing of unified messaging system user data via a standard e-mail client
CA2350850A1 (en) * 2001-06-15 2002-12-15 Cameron Stevenson A system and method for providing an address book
US7162643B1 (en) 2001-06-15 2007-01-09 Informatica Corporation Method and system for providing transfer of analytic application data over a network
US7720842B2 (en) 2001-07-16 2010-05-18 Informatica Corporation Value-chained queries in analytic applications
US7167701B1 (en) 2001-12-18 2007-01-23 Bellsouth Intellectual Property Corporation Voice mailbox with management support
US6820077B2 (en) 2002-02-22 2004-11-16 Informatica Corporation Method and system for navigating a large amount of data
US6925156B2 (en) * 2002-12-20 2005-08-02 International Business Machines Corporation Pre-connection telephony data synchronization
US20050075988A1 (en) * 2003-10-06 2005-04-07 Pitney Bowes Incorporated System and method for automated mailing address error detection and correction
US7421458B1 (en) 2003-10-16 2008-09-02 Informatica Corporation Querying, versioning, and dynamic deployment of database objects
US7254590B2 (en) * 2003-12-03 2007-08-07 Informatica Corporation Set-oriented real-time data processing based on transaction boundaries
US20050249339A1 (en) * 2004-05-05 2005-11-10 Arnoff Mary S Providing notification of voicemail (VM) messages using instant messaging (IM) transport
US7693271B2 (en) * 2004-11-29 2010-04-06 Dialogic Corporation Method and apparatus for handling an incoming call to avoid a conflict with an earlier call
US7693628B2 (en) * 2005-01-04 2010-04-06 Gm Global Technology Operations, Inc. Controller with communication of multi-source tasks
US9479737B2 (en) * 2009-08-06 2016-10-25 Echostar Technologies L.L.C. Systems and methods for event programming via a remote media player
US20110153564A1 (en) * 2009-12-23 2011-06-23 Telcordia Technologies, Inc. Error-sensitive electronic directory synchronization system and methods
WO2012106726A1 (en) 2011-02-04 2012-08-09 Nextplane Method and system for federation of proxy-based and proxy-free communications systems
US9203799B2 (en) 2011-03-31 2015-12-01 NextPlane, Inc. Method and system for advanced alias domain routing
US9077726B2 (en) 2011-03-31 2015-07-07 NextPlane, Inc. Hub based clearing house for interoperability of distinct unified communication systems
US9716619B2 (en) * 2011-03-31 2017-07-25 NextPlane, Inc. System and method of processing media traffic for a hub-based system federating disparate unified communications systems
US9705840B2 (en) 2013-06-03 2017-07-11 NextPlane, Inc. Automation platform for hub-based system federating disparate unified communications systems
US9819636B2 (en) * 2013-06-10 2017-11-14 NextPlane, Inc. User directory system for a hub-based system federating disparate unified communications systems

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AU1760188A (en) 1987-06-18 1988-12-22 Octel Communications Corporation Voice mailbox address management system
US5530740A (en) 1991-10-28 1996-06-25 Contigram Communications Corporation System and method for integrating voice, facsimile and electronic mail data through a personal computer
US5349636A (en) 1991-10-28 1994-09-20 Centigram Communications Corporation Interface system and method for interconnecting a voice message system and an interactive voice response system
US5737395A (en) 1991-10-28 1998-04-07 Centigram Communications Corporation System and method for integrating voice, facsimile and electronic mail data through a personal computer
US5333266A (en) * 1992-03-27 1994-07-26 International Business Machines Corporation Method and apparatus for message handling in computer systems
US5740231A (en) 1994-09-16 1998-04-14 Octel Communications Corporation Network-based multimedia communications and directory system and method of operation
US5742905A (en) * 1994-09-19 1998-04-21 Bell Communications Research, Inc. Personal communications internetworking
CA2139081C (en) * 1994-12-23 1999-02-02 Alastair Gordon Unified messaging system and method
US5647002A (en) * 1995-09-01 1997-07-08 Lucent Technologies Inc. Synchronization of mailboxes of different types
US5760823A (en) * 1995-09-01 1998-06-02 Lucent Technologies Inc. Video messaging arrangement
US5841966A (en) 1996-04-04 1998-11-24 Centigram Communications Corporation Distributed messaging system
US5948059A (en) * 1997-03-21 1999-09-07 International Business Machines Corporation Method and apparatus for synchronizing multimedia messages in different servers
US5951638A (en) * 1997-03-21 1999-09-14 International Business Machines Corporation Integrated multimedia messaging system

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7584219B2 (en) * 2003-09-24 2009-09-01 Microsoft Corporation Incremental non-chronological synchronization of namespaces

Also Published As

Publication number Publication date
GB9919248D0 (en) 1999-10-20
GB2347308A (en) 2000-08-30
US6418200B1 (en) 2002-07-09
CA2299387C (en) 2003-07-01
GB2347308B (en) 2003-12-10

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Legal Events

Date Code Title Description
EEER Examination request
MKLA Lapsed

Effective date: 20200224