CA2334573A1 - Universal messaging system - Google Patents

Universal messaging system Download PDF

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Publication number
CA2334573A1
CA2334573A1 CA002334573A CA2334573A CA2334573A1 CA 2334573 A1 CA2334573 A1 CA 2334573A1 CA 002334573 A CA002334573 A CA 002334573A CA 2334573 A CA2334573 A CA 2334573A CA 2334573 A1 CA2334573 A1 CA 2334573A1
Authority
CA
Canada
Prior art keywords
mail
voice
messages
web browser
messaging
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA002334573A
Other languages
French (fr)
Other versions
CA2334573C (en
Inventor
Nicholas M. Luzeski
Allie A. Murphy
John L. Homan
Gary Paul Russell
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Unisys Corp
Original Assignee
Unisys Corporation
Nicholas M. Luzeski
Allie A. Murphy
John L. Homan
Gary Paul Russell
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Unisys Corporation, Nicholas M. Luzeski, Allie A. Murphy, John L. Homan, Gary Paul Russell filed Critical Unisys Corporation
Publication of CA2334573A1 publication Critical patent/CA2334573A1/en
Application granted granted Critical
Publication of CA2334573C publication Critical patent/CA2334573C/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/006—Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP), including next generation networks with a packet-switched transport layer
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/56—Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/14—Session management
    • H04L67/142—Managing session states for stateless protocols; Signalling session states; State transitions; Keeping-state mechanisms
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/5307—Centralised arrangements for recording incoming messages, i.e. mailbox systems for recording messages comprising any combination of audio and non-audio components
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L69/00—Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
    • H04L69/30—Definitions, standards or architectural aspects of layered protocol stacks
    • H04L69/32—Architecture of open systems interconnection [OSI] 7-layer type protocol stacks, e.g. the interfaces between the data link level and the physical level
    • H04L69/322—Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions
    • H04L69/329—Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions in the application layer [OSI layer 7]

Abstract

A Universal Messaging system provides e-mail, voice-mail and fax-mail services to subscribers that may utilize the Internet (16) to access their messages. The system integrates an e-mail messaging system with a voice/fax messaging system on a messaging platform computer (10). E-mail messages are stored in an e-mail message store (10-2), and voice and/or fax messages are stored in a separate store (10-9) controlled, e.g., by a Voice Mail Message Manager (VMMM) (10-8). Subscribers can access messages from a personal computer (20) via the Internet (16) using a standard Web browser (22) with an applet (22A, 22B, ..., 22N) that present each subscriber with a "universal inbox" that displays all of that subscriber's voice, fax, and e-mail messages. A web platform (12) controls the Web browser interface (22) to the messaging platform (10), accepting requests from the Web browser (such as a request to read an e-mail or listen to a voice mail) and passing prescribed types of information back to the Web browser. The Web platform interfaces with the messaging platform via a generic TCP/IP
interface/router (10-6). A Session Manager application (10-5) manages the Web browser's "session" with the messaging system. A CMC layer (10-4) in the messaging platform provides the "glue" to enable communication and control between and among the different message stores. The CMC layer provides an industry standard mechanism for providing a standard API through which access to proprietary message stores can be made.
CA002334573A 1998-06-09 1999-06-03 Universal messaging system Expired - Fee Related CA2334573C (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US09/094,266 US6301245B1 (en) 1998-06-09 1998-06-09 Universal Messaging system providing integrated voice, data and fax messaging services to PC/web-based clients, including a large object server for efficiently distributing voice/fax messages to web-based clients
US09/094,266 1998-06-09
PCT/US1999/012318 WO1999065216A1 (en) 1998-06-09 1999-06-03 Universal messaging system

Publications (2)

Publication Number Publication Date
CA2334573A1 true CA2334573A1 (en) 1999-12-16
CA2334573C CA2334573C (en) 2004-12-21

Family

ID=22244116

Family Applications (1)

Application Number Title Priority Date Filing Date
CA002334573A Expired - Fee Related CA2334573C (en) 1998-06-09 1999-06-03 Universal messaging system

Country Status (7)

Country Link
US (1) US6301245B1 (en)
EP (1) EP1086570B1 (en)
AU (1) AU4230299A (en)
BR (1) BR9910972A (en)
CA (1) CA2334573C (en)
DE (1) DE69902786T2 (en)
WO (1) WO1999065216A1 (en)

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Also Published As

Publication number Publication date
DE69902786T2 (en) 2003-05-08
BR9910972A (en) 2001-02-13
DE69902786D1 (en) 2002-10-10
WO1999065216A1 (en) 1999-12-16
EP1086570A1 (en) 2001-03-28
CA2334573C (en) 2004-12-21
EP1086570B1 (en) 2002-09-04
AU4230299A (en) 1999-12-30
US6301245B1 (en) 2001-10-09

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