CA2358393A1 - Graphical user interface for a virtual team environment - Google Patents

Graphical user interface for a virtual team environment Download PDF

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Publication number
CA2358393A1
CA2358393A1 CA002358393A CA2358393A CA2358393A1 CA 2358393 A1 CA2358393 A1 CA 2358393A1 CA 002358393 A CA002358393 A CA 002358393A CA 2358393 A CA2358393 A CA 2358393A CA 2358393 A1 CA2358393 A1 CA 2358393A1
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CA
Canada
Prior art keywords
gui
communications
session
team
information
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA002358393A
Other languages
French (fr)
Other versions
CA2358393C (en
Inventor
Brian F. Beaton
Clifford P. Grossner
Douglas E. Liversidge
Roman Romaniuk
Christopher Thompson
Colin D. R. Smith
James F. Zdralek
Jean J. Bouchard
Stephane F. Fortier
L. Lloyd Williams
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Nortel Networks Ltd
Bell Canada Inc
Original Assignee
Nortel Networks Ltd
Bell Canada Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Nortel Networks Ltd, Bell Canada Inc filed Critical Nortel Networks Ltd
Publication of CA2358393A1 publication Critical patent/CA2358393A1/en
Application granted granted Critical
Publication of CA2358393C publication Critical patent/CA2358393C/en
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/107—Computer-aided management of electronic mailing [e-mailing]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]

Abstract

A collaboration services suite is adapted to support a plurality of integrated telecommunications services accessed by geographically dispersed team members using a virtual team environment (VTE) client that generates a graphical user interface (GUI) for each of the respective team members. Communications sessions are automatically set up by the collaboration services suite in response to request messages generated by the VTE client when a team member initiates a communications session request using the GUI. Team members require no knowledge of another team member's communications device address in order to initiate a communications session. The collaboration services suite includes a VTE server that communicates with the VTE clients, a presence engine that collects and maintains a status of communications devices specified in a current profile of the team member; and, a call server for handling setup and control of a voice component of each communications session completed.

Claims (47)

1. A Graphical User Interface (GUI) adapted to facilitate collaboration between a team member and other members of a geographically dispersed team, the GUI comprising:
means for accessing respective preference and presence information concerning each member of the team maintained by a persistent collaborative services suite of the team;
a first graphical display including a representation of the preference and presence information respecting each of the other members of the team;
and means for initiating a selected one of a plurality of types of communications.
2. A GUI as claimed in claim 1, wherein the types of communications comprise: 1-way messaging; 2-way messaging; voice; and multi-media.
3. A GUI as claimed in claim 2, wherein 1-way messaging comprises one or more of paging, and e-mail.
4. A GUI as claimed in claim 2, wherein 2-way messaging comprises instant messaging (IM).
5. A GUI as claimed in claim 2, wherein multi-media communications comprises one or more of: document sharing; application sharing; 1-way video conferencing; and 2-way video conferencing.
6. A GUI as claimed in claim 1, further comprising means for enabling the team member to interact with the persistent collaborative services suite to update at least the preference information respecting the team member.
7. A GUI as claimed in claim 6, wherein the preference information comprises information identifying a communications device selected by the team member as a preferred communications device for participation in the respective one of the plurality of types of communications.
8. A GUI as claimed in claim 6, wherein the preference information comprises an indication that the team member does not wish to participate in the respective one of the plurality of types of communications.
9. A GUI as claimed in claim 1, wherein an instance of the GUI is implemented for each member of the team, and the representation of the preference and presence information respecting each member of the team is substantially identical in each instance of the GUI.
10. A GUI as claimed in claim 1, wherein the preference and presence information is indicative of an ability of each team member to participate in each one of the plurality of types of communications.
11. A GUI as claimed in claim 10, wherein the first graphical display comprises one or more icons representing the preference and presence information concerning a respective team member.
12. A GUI as claimed in claim 11, wherein each icon is a composite icon comprising one or more of:
a communications type icon element representing a respective one of the plurality of types of communications; and a presence icon element representing a current activity of the respective team member.
13. A GUI as claimed in claim 12, wherein the communications type icon element is further representative of preference information indicative of preferences of the respective team member for participation in the respective one of the plurality of types of communications.
14. A GUI as claimed in claim 13, wherein the preference information is defined by the respective team member.
15. A GUI as claimed in claim 14, wherein the preference information comprises information identifying a communications device selected by the respective team member as a preferred communications device for participation in the respective one of the plurality of types of communications.
16. A GUI as claimed in claim 14, wherein the preference information comprises an indication that the respective team member does not wish to participate in the respective one of the plurality of types of communications.
17. A GUI as claimed in claim 12, wherein the presence icon element is selected on a basis of presence information indicative of the activity of the respective team member.
18. A GUI as claimed in claim 17, wherein the presence information is automatically acquired by the persistent collaborative services suite.
19. A GUI as claimed in claim 18, wherein the persistent collaborative services suite is adapted to acquire the presence information by detecting an operational status of a communications device selected by the respective team member as a preferred communications device for participation in the respective one of the plurality of types of communications.
20. A GUI as claimed in claim 19, wherein the operational status comprises one of:
an In-Use status indicating that the preferred communications device has been used within a first predetermined period;
an Idle status indicating that the preferred communications device has not been used within a second predetermined period; and an inaccessible status indicating that the collaborative services suite is unable to detect the operational status of the preferred communications device.
21. A GUI as claimed in claim 11, wherein the means for initiating a selected one of the plurality of types of communications is responsive to selection of an icon to initiate the respective type of communications represented by the communications type icon element.
22. A GUI as claimed in claim 1, further comprising a second graphical display including session information respecting one or more active communications sessions between members of the team.
23. A GUI as claimed in claim 22, wherein the session information comprises any one or more of:
a session type of the active communications session;
and a participant list identifying each team member participating in the active communications session.
24. A GUI as claimed in claim 23, wherein the session type of the active communications sessions comprises any one of: text, voice and multi-media.
25. A GUI as claimed in claim 23, wherein the second graphical display comprises a session icon representing the session type of the active communications session.
26. A GUI as claimed in claim 25, wherein the session icon is selected from a library of icons comprising at least one icon for each of text, voice and multi-media.
27. A GUI as claimed in claim 25, wherein the GUI is adapted to enable the team member to join an active communications session using the respective session icon.
28. A GUI as claimed in claim 1, wherein the GUI further comprises a third graphical display including one or more team bulletins.
29. A GUI as claimed in claim 28, wherein the third graphical display comprises any one or more of:
information concerning each team bulletin;
means enabling the team member to edit a team bulletin; and means enabling the team member to post a new team bulletin.
30. A GUI as claimed in claim 29, wherein further comprising means for forwarding each one of posted and edited team bulletins to the collaborative services suite.
31. A GUI as claimed in claim 1, wherein the GUI further comprises a fourth graphical display representing a communications session between the team member and one or more other parties to the communications session.
32. A GUI as claimed in claim 31, wherein the one or more other parties to the communications session comprises at least one other member of the team.
33. A GUI as claimed in claim 31, wherein the one or more other parties to the communications session comprises at least one person who is not a member of the team.
34. A GUI as claimed in claim 31, wherein the communications session comprises an exchange of any one or more of: text, voice and multi-media data content between the parties to the communications session.
35. A GUI as claimed in claim 31, wherein the fourth graphical display comprises session information comprising any one or more of:
a session identifier;
text information of a session topic;
information identifying an initiating team member who initiated the communications session;
information concerning each party to the communications session;
a session start time;
text information of at least one session note;
information concerning a document shared between parties in the communications session.
36. A GUI as claimed in claim 35, wherein the session topic is defined by an initiating team member who initiated the communications session.
37. A GUI as claimed in claim 35, wherein the GUI is adapted to enable the user to change the text information of at least one session note during the communications session.
38. A GUI as claimed in claim 37, wherein GUI is adapted to enable the user to change the text information of at least one session note by either one or both of:

editing an existing session note and adding a new session note.
39. A GUI as claimed in claim 37, wherein a change in the text information of at least one session note effected by the user is replicated to each of the parties to the communications session.
40. A GUI as claimed in claim 35, wherein the information identifying a shared document comprises any one or more of:
a document ID identifying the shared document;
an address identifying a location of the shared document; and a web-link enabling the user to access the shared document through a network.
41. A GUI as claimed in claim 35, wherein the communications session comprises an exchange of multi-media data content, and the session information further comprises information concerning real-time events exchanged during the communications session.
42. A GUI as claimed in claim 31, wherein the GUI is adapted to enable the user to invite a new party to join the communications session.
43. A GUI as claimed in claim 42, wherein the new party is another member of the team, and the GUI is adapted to enable the team member to send an invitation to the new party using the respective information concerning the new member contained in the first graphical display.
44. A GUI as claimed in claim 42, wherein the new party is not another member of the team, and the GUI is adapted to enable the team member to send an invitation to the new party using contact information concerning the new party.
45. A GUI as claimed in claim 44, wherein the contact information concerning the new party is provided by the team member.
46. A GUI as claimed in claim 44, wherein the contact information concerning the new party is contained in a contact directory accessible by the team member.
47. A GUI as claimed in claim 46, wherein the contact directory comprises any one or more of:
a personal contact directory maintained by the team member;
an enterprise directory maintained by an enterprise;
and a public directory.
CA2358393A 2000-12-18 2001-10-05 Graphical user interface for a virtual team environment Expired - Lifetime CA2358393C (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US09/738,329 US20020075305A1 (en) 2000-12-18 2000-12-18 Graphical user interface for a virtual team environment
US09/738,329 2000-12-18

Publications (2)

Publication Number Publication Date
CA2358393A1 true CA2358393A1 (en) 2002-06-18
CA2358393C CA2358393C (en) 2013-03-19

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Family Applications (1)

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CA2358393A Expired - Lifetime CA2358393C (en) 2000-12-18 2001-10-05 Graphical user interface for a virtual team environment

Country Status (4)

Country Link
US (2) US20020075305A1 (en)
AU (1) AU2002215733A1 (en)
CA (1) CA2358393C (en)
WO (1) WO2002050659A2 (en)

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