CA2375724A1 - Device and method for providing hvac service assistance - Google Patents

Device and method for providing hvac service assistance Download PDF

Info

Publication number
CA2375724A1
CA2375724A1 CA002375724A CA2375724A CA2375724A1 CA 2375724 A1 CA2375724 A1 CA 2375724A1 CA 002375724 A CA002375724 A CA 002375724A CA 2375724 A CA2375724 A CA 2375724A CA 2375724 A1 CA2375724 A1 CA 2375724A1
Authority
CA
Canada
Prior art keywords
hvac
service
contact information
contractor
service assistance
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA002375724A
Other languages
French (fr)
Other versions
CA2375724C (en
Inventor
James D. Abrams
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Clockwork IP LLC
Original Assignee
Individual
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Individual filed Critical Individual
Publication of CA2375724A1 publication Critical patent/CA2375724A1/en
Application granted granted Critical
Publication of CA2375724C publication Critical patent/CA2375724C/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B1/00—Systems for signalling characterised solely by the form of transmission of the signal
    • G08B1/08—Systems for signalling characterised solely by the form of transmission of the signal using electric transmission ; transformation of alarm signals to electrical signals from a different medium, e.g. transmission of an electric alarm signal upon detection of an audible alarm signal

Abstract

An HVAC service assistance device assists individuals with troubleshooting their climate control systems and with contacting an HVAC contractor for service when necessary. Stored within the device is HVAC troubleshooting information that is conveniently provided to users on demand via an audio speaker and/or a visual display. The device may also store contact information for an HVAC contractor which can be conveniently accessed by the user when the climate control system next requires servicing. By recording (or having prerecorded) their contact information in the service assistance device of the present invention, HVAC contractors may increase their opportunities for receiving repeat business from customers. The service assistance device may further include a service call button which, when depressed, automatically sends a call for service to an HVAC contractor over a communication network, such as a telephone or computer network, using prerecorded contact information for the HVAC contractor.
CA002375724A 2001-06-05 2002-03-11 Device and method for providing hvac service assistance Expired - Fee Related CA2375724C (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US09/874,652 US6608560B2 (en) 2001-06-05 2001-06-05 Device and method for providing HVAC service assistance
US09/874,652 2001-06-05

Publications (2)

Publication Number Publication Date
CA2375724A1 true CA2375724A1 (en) 2002-12-05
CA2375724C CA2375724C (en) 2009-02-10

Family

ID=25364255

Family Applications (1)

Application Number Title Priority Date Filing Date
CA002375724A Expired - Fee Related CA2375724C (en) 2001-06-05 2002-03-11 Device and method for providing hvac service assistance

Country Status (4)

Country Link
US (1) US6608560B2 (en)
AU (1) AU2002312356A1 (en)
CA (1) CA2375724C (en)
WO (1) WO2002099542A2 (en)

Families Citing this family (110)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2003008885A1 (en) * 2001-07-16 2003-01-30 Maytag Corporation Electronic message center for a refrigerator
US20040103538A1 (en) * 2002-08-21 2004-06-03 Eveready Battery Company, Inc. Razor cartridge
US7146253B2 (en) 2003-03-24 2006-12-05 Smartway Solutions, Inc. Device and method for interactive programming of a thermostat
CA2429223C (en) * 2003-05-21 2013-01-08 Hurley Corporation Apparatus for diarizing janitorial services
US7055759B2 (en) * 2003-08-18 2006-06-06 Honeywell International Inc. PDA configuration of thermostats
US7000849B2 (en) * 2003-11-14 2006-02-21 Ranco Incorporated Of Delaware Thermostat with configurable service contact information and reminder timers
US7181317B2 (en) 2003-12-02 2007-02-20 Honeywell International Inc. Controller interface with interview programming
US8554374B2 (en) * 2003-12-02 2013-10-08 Honeywell International Inc. Thermostat with electronic image display
US7225054B2 (en) * 2003-12-02 2007-05-29 Honeywell International Inc. Controller with programmable service event display mode
US7861941B2 (en) * 2005-02-28 2011-01-04 Honeywell International Inc. Automatic thermostat schedule/program selector system
US20060198208A1 (en) * 2005-03-07 2006-09-07 Lantronix, Inc. Publicasting systems and methods
US7584897B2 (en) * 2005-03-31 2009-09-08 Honeywell International Inc. Controller system user interface
US7451606B2 (en) * 2006-01-06 2008-11-18 Johnson Controls Technology Company HVAC system analysis tool
US8560124B2 (en) * 2007-07-13 2013-10-15 Cummins Inc. Idle control system and method for adaptive temperature control
US20090143880A1 (en) 2007-11-30 2009-06-04 Honeywell International, Inc. Hvac controller with context sensitive help screens
US8224491B2 (en) 2007-11-30 2012-07-17 Honeywell International Inc. Portable wireless remote control unit for use with zoned HVAC system
US8463443B2 (en) 2008-10-27 2013-06-11 Lennox Industries, Inc. Memory recovery scheme and data structure in a heating, ventilation and air conditioning network
US8694164B2 (en) 2008-10-27 2014-04-08 Lennox Industries, Inc. Interactive user guidance interface for a heating, ventilation and air conditioning system
US8437877B2 (en) 2008-10-27 2013-05-07 Lennox Industries Inc. System recovery in a heating, ventilation and air conditioning network
US9325517B2 (en) 2008-10-27 2016-04-26 Lennox Industries Inc. Device abstraction system and method for a distributed-architecture heating, ventilation and air conditioning system
US8433446B2 (en) 2008-10-27 2013-04-30 Lennox Industries, Inc. Alarm and diagnostics system and method for a distributed-architecture heating, ventilation and air conditioning network
US8452456B2 (en) 2008-10-27 2013-05-28 Lennox Industries Inc. System and method of use for a user interface dashboard of a heating, ventilation and air conditioning network
US8655490B2 (en) 2008-10-27 2014-02-18 Lennox Industries, Inc. System and method of use for a user interface dashboard of a heating, ventilation and air conditioning network
US9432208B2 (en) 2008-10-27 2016-08-30 Lennox Industries Inc. Device abstraction system and method for a distributed architecture heating, ventilation and air conditioning system
US9632490B2 (en) 2008-10-27 2017-04-25 Lennox Industries Inc. System and method for zoning a distributed architecture heating, ventilation and air conditioning network
US9678486B2 (en) 2008-10-27 2017-06-13 Lennox Industries Inc. Device abstraction system and method for a distributed-architecture heating, ventilation and air conditioning system
US8352081B2 (en) 2008-10-27 2013-01-08 Lennox Industries Inc. Communication protocol system and method for a distributed-architecture heating, ventilation and air conditioning network
US8600558B2 (en) 2008-10-27 2013-12-03 Lennox Industries Inc. System recovery in a heating, ventilation and air conditioning network
US8239066B2 (en) 2008-10-27 2012-08-07 Lennox Industries Inc. System and method of use for a user interface dashboard of a heating, ventilation and air conditioning network
US8437878B2 (en) 2008-10-27 2013-05-07 Lennox Industries Inc. Alarm and diagnostics system and method for a distributed architecture heating, ventilation and air conditioning network
US8892797B2 (en) 2008-10-27 2014-11-18 Lennox Industries Inc. Communication protocol system and method for a distributed-architecture heating, ventilation and air conditioning network
US9377768B2 (en) 2008-10-27 2016-06-28 Lennox Industries Inc. Memory recovery scheme and data structure in a heating, ventilation and air conditioning network
US8762666B2 (en) 2008-10-27 2014-06-24 Lennox Industries, Inc. Backup and restoration of operation control data in a heating, ventilation and air conditioning network
US8874815B2 (en) 2008-10-27 2014-10-28 Lennox Industries, Inc. Communication protocol system and method for a distributed architecture heating, ventilation and air conditioning network
US8442693B2 (en) 2008-10-27 2013-05-14 Lennox Industries, Inc. System and method of use for a user interface dashboard of a heating, ventilation and air conditioning network
US8615326B2 (en) 2008-10-27 2013-12-24 Lennox Industries Inc. System and method of use for a user interface dashboard of a heating, ventilation and air conditioning network
US8548630B2 (en) 2008-10-27 2013-10-01 Lennox Industries, Inc. Alarm and diagnostics system and method for a distributed-architecture heating, ventilation and air conditioning network
US8774210B2 (en) 2008-10-27 2014-07-08 Lennox Industries, Inc. Communication protocol system and method for a distributed-architecture heating, ventilation and air conditioning network
US8788100B2 (en) 2008-10-27 2014-07-22 Lennox Industries Inc. System and method for zoning a distributed-architecture heating, ventilation and air conditioning network
US8725298B2 (en) 2008-10-27 2014-05-13 Lennox Industries, Inc. Alarm and diagnostics system and method for a distributed architecture heating, ventilation and conditioning network
US8994539B2 (en) 2008-10-27 2015-03-31 Lennox Industries, Inc. Alarm and diagnostics system and method for a distributed-architecture heating, ventilation and air conditioning network
US8452906B2 (en) 2008-10-27 2013-05-28 Lennox Industries, Inc. Communication protocol system and method for a distributed-architecture heating, ventilation and air conditioning network
US8564400B2 (en) 2008-10-27 2013-10-22 Lennox Industries, Inc. Communication protocol system and method for a distributed-architecture heating, ventilation and air conditioning network
US8798796B2 (en) 2008-10-27 2014-08-05 Lennox Industries Inc. General control techniques in a heating, ventilation and air conditioning network
US8802981B2 (en) 2008-10-27 2014-08-12 Lennox Industries Inc. Flush wall mount thermostat and in-set mounting plate for a heating, ventilation and air conditioning system
US8463442B2 (en) 2008-10-27 2013-06-11 Lennox Industries, Inc. Alarm and diagnostics system and method for a distributed architecture heating, ventilation and air conditioning network
US9261888B2 (en) 2008-10-27 2016-02-16 Lennox Industries Inc. System and method of use for a user interface dashboard of a heating, ventilation and air conditioning network
US8600559B2 (en) 2008-10-27 2013-12-03 Lennox Industries Inc. Method of controlling equipment in a heating, ventilation and air conditioning network
US8977794B2 (en) 2008-10-27 2015-03-10 Lennox Industries, Inc. Communication protocol system and method for a distributed-architecture heating, ventilation and air conditioning network
US8855825B2 (en) 2008-10-27 2014-10-07 Lennox Industries Inc. Device abstraction system and method for a distributed-architecture heating, ventilation and air conditioning system
US9651925B2 (en) 2008-10-27 2017-05-16 Lennox Industries Inc. System and method for zoning a distributed-architecture heating, ventilation and air conditioning network
US8655491B2 (en) 2008-10-27 2014-02-18 Lennox Industries Inc. Alarm and diagnostics system and method for a distributed architecture heating, ventilation and air conditioning network
US8295981B2 (en) 2008-10-27 2012-10-23 Lennox Industries Inc. Device commissioning in a heating, ventilation and air conditioning network
US9152155B2 (en) 2008-10-27 2015-10-06 Lennox Industries Inc. Device abstraction system and method for a distributed-architecture heating, ventilation and air conditioning system
US8352080B2 (en) 2008-10-27 2013-01-08 Lennox Industries Inc. Communication protocol system and method for a distributed-architecture heating, ventilation and air conditioning network
US8543243B2 (en) 2008-10-27 2013-09-24 Lennox Industries, Inc. System and method of use for a user interface dashboard of a heating, ventilation and air conditioning network
US8661165B2 (en) 2008-10-27 2014-02-25 Lennox Industries, Inc. Device abstraction system and method for a distributed architecture heating, ventilation and air conditioning system
US8255086B2 (en) 2008-10-27 2012-08-28 Lennox Industries Inc. System recovery in a heating, ventilation and air conditioning network
US8560125B2 (en) 2008-10-27 2013-10-15 Lennox Industries Communication protocol system and method for a distributed-architecture heating, ventilation and air conditioning network
US9268345B2 (en) 2008-10-27 2016-02-23 Lennox Industries Inc. System and method of use for a user interface dashboard of a heating, ventilation and air conditioning network
US8744629B2 (en) 2008-10-27 2014-06-03 Lennox Industries Inc. System and method of use for a user interface dashboard of a heating, ventilation and air conditioning network
US7939384B2 (en) * 2008-12-19 2011-05-10 Taiwan Semiconductor Manufacturing Company, Ltd. Eliminating poly uni-direction line-end shortening using second cut
USD648642S1 (en) 2009-10-21 2011-11-15 Lennox Industries Inc. Thin cover plate for an electronic system controller
USD648641S1 (en) 2009-10-21 2011-11-15 Lennox Industries Inc. Thin cover plate for an electronic system controller
US8260444B2 (en) 2010-02-17 2012-09-04 Lennox Industries Inc. Auxiliary controller of a HVAC system
US9329903B2 (en) * 2010-05-12 2016-05-03 Emerson Electric Co. System and method for internet based service notification
US9002481B2 (en) 2010-07-14 2015-04-07 Honeywell International Inc. Building controllers with local and global parameters
US8950687B2 (en) 2010-09-21 2015-02-10 Honeywell International Inc. Remote control of an HVAC system that uses a common temperature setpoint for both heat and cool modes
US9366448B2 (en) 2011-06-20 2016-06-14 Honeywell International Inc. Method and apparatus for configuring a filter change notification of an HVAC controller
US8892223B2 (en) 2011-09-07 2014-11-18 Honeywell International Inc. HVAC controller including user interaction log
US10533761B2 (en) 2011-12-14 2020-01-14 Ademco Inc. HVAC controller with fault sensitivity
US9002523B2 (en) 2011-12-14 2015-04-07 Honeywell International Inc. HVAC controller with diagnostic alerts
US10747243B2 (en) 2011-12-14 2020-08-18 Ademco Inc. HVAC controller with HVAC system failure detection
US9206993B2 (en) 2011-12-14 2015-12-08 Honeywell International Inc. HVAC controller with utility saver switch diagnostic feature
US8902071B2 (en) 2011-12-14 2014-12-02 Honeywell International Inc. HVAC controller with HVAC system fault detection
US20130158720A1 (en) 2011-12-15 2013-06-20 Honeywell International Inc. Hvac controller with performance log
US10139843B2 (en) 2012-02-22 2018-11-27 Honeywell International Inc. Wireless thermostatic controlled electric heating system
US9442500B2 (en) 2012-03-08 2016-09-13 Honeywell International Inc. Systems and methods for associating wireless devices of an HVAC system
US10452084B2 (en) 2012-03-14 2019-10-22 Ademco Inc. Operation of building control via remote device
US9488994B2 (en) 2012-03-29 2016-11-08 Honeywell International Inc. Method and system for configuring wireless sensors in an HVAC system
US10088853B2 (en) 2012-05-02 2018-10-02 Honeywell International Inc. Devices and methods for interacting with an HVAC controller
USD678084S1 (en) 2012-06-05 2013-03-19 Honeywell International Inc. Thermostat housing
US9594384B2 (en) 2012-07-26 2017-03-14 Honeywell International Inc. Method of associating an HVAC controller with an external web service
US9477239B2 (en) 2012-07-26 2016-10-25 Honeywell International Inc. HVAC controller with wireless network based occupancy detection and control
US9300606B2 (en) 2012-12-07 2016-03-29 International Business Machines Corporation Expert availability identification
US10094585B2 (en) 2013-01-25 2018-10-09 Honeywell International Inc. Auto test for delta T diagnostics in an HVAC system
US9806705B2 (en) 2013-04-23 2017-10-31 Honeywell International Inc. Active triac triggering circuit
US9584119B2 (en) 2013-04-23 2017-02-28 Honeywell International Inc. Triac or bypass circuit and MOSFET power steal combination
US9528720B2 (en) 2013-04-30 2016-12-27 Honeywell International Inc. Display sub-assembly for an HVAC controller
US10145579B2 (en) 2013-05-01 2018-12-04 Honeywell International Inc. Devices and methods for interacting with a control system that is connected to a network
US9983244B2 (en) 2013-06-28 2018-05-29 Honeywell International Inc. Power transformation system with characterization
US10811892B2 (en) 2013-06-28 2020-10-20 Ademco Inc. Source management for a power transformation system
US11054448B2 (en) 2013-06-28 2021-07-06 Ademco Inc. Power transformation self characterization mode
US10054327B2 (en) 2013-08-21 2018-08-21 Honeywell International Inc. Devices and methods for interacting with an HVAC controller
US10030878B2 (en) 2013-08-21 2018-07-24 Honeywell International Inc. User interaction with building controller device using a remote server and a duplex connection
USD720633S1 (en) 2013-10-25 2015-01-06 Honeywell International Inc. Thermostat
US9857091B2 (en) 2013-11-22 2018-01-02 Honeywell International Inc. Thermostat circuitry to control power usage
US9673811B2 (en) 2013-11-22 2017-06-06 Honeywell International Inc. Low power consumption AC load switches
US9587848B2 (en) 2013-12-11 2017-03-07 Honeywell International Inc. Building automation controller with rear projecting light
US9910416B2 (en) * 2014-03-07 2018-03-06 Lars Energy Llc Systems and methods for implementing automated confirmation of completion of repair services on environmental control systems in monitored buildings
US10514677B2 (en) 2014-04-11 2019-12-24 Honeywell International Inc. Frameworks and methodologies configured to assist configuring devices supported by a building management system
US9628074B2 (en) 2014-06-19 2017-04-18 Honeywell International Inc. Bypass switch for in-line power steal
US9683749B2 (en) 2014-07-11 2017-06-20 Honeywell International Inc. Multiple heatsink cooling system for a line voltage thermostat
AT516188B1 (en) * 2014-08-29 2018-03-15 Haunsperger Johann Service and information system for buildings and procedures for this
US20160217674A1 (en) 2015-01-26 2016-07-28 Trane International Inc. Remote monitoring of an hvac system for fault detection and diagnostics
US10908627B2 (en) 2016-05-25 2021-02-02 Alper Uzmezler Edge analytics control devices and methods
US10302322B2 (en) 2016-07-22 2019-05-28 Ademco Inc. Triage of initial schedule setup for an HVAC controller
US10488062B2 (en) 2016-07-22 2019-11-26 Ademco Inc. Geofence plus schedule for a building controller
US11567891B2 (en) * 2017-06-05 2023-01-31 Commscope Technologies Llc Rack controller with native support for intelligent patching equipment installed in multiple racks
US10524046B2 (en) 2017-12-06 2019-12-31 Ademco Inc. Systems and methods for automatic speech recognition

Family Cites Families (19)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4038061A (en) 1975-12-29 1977-07-26 Heil-Quaker Corporation Air conditioner control
US4827730A (en) * 1986-12-16 1989-05-09 Mazda Motor Corporation Troubleshooting apparatus for automobile air-conditioning system
US4903759A (en) 1987-09-25 1990-02-27 Lapeyrouse John G Apparatus and method for monitoring and controlling heating and/or cooling systems
JP2985505B2 (en) * 1991-07-08 1999-12-06 株式会社日立製作所 Quality information collection and diagnosis system and method
US6064310A (en) 1993-06-11 2000-05-16 Busak; Steven J. Security system with HVAC fault reporting
JP3102208B2 (en) 1993-06-30 2000-10-23 ダイキン工業株式会社 Operation control device for air conditioner
US5444436A (en) 1993-12-29 1995-08-22 Kennison; Ricky R. Furnace and air conditioner failure alarm apparatus
US5686886A (en) * 1994-07-01 1997-11-11 Stensney; John S. Electronic neighborhood watch alert system and unit therefor
US5690277A (en) 1995-02-06 1997-11-25 Flood; Scott W. Audible thermostat
US5816059A (en) 1997-01-13 1998-10-06 Ficchi, Jr.; Vincent E. Artificial input controller for HVAC system
US6147613A (en) * 1998-06-18 2000-11-14 Doumit; Joseph Early warning water leak detection system
US5954265A (en) 1998-07-02 1999-09-21 Rheem Manufacturing Company Diagnostic system for a fuel-fired water heater
US6164374A (en) 1998-07-02 2000-12-26 Emerson Electric Co. Thermostat having a multiple color signal capability with single indicator opening
US6317039B1 (en) * 1998-10-19 2001-11-13 John A. Thomason Wireless video audio data remote system
US6118373A (en) 1998-12-22 2000-09-12 Mandry; Karl F. Method of remotely detecting an ambient condition
US6356437B1 (en) * 1999-03-29 2002-03-12 Siemens Dematic Postal Automation, L.P. System, apparatus and method for providing a portable customizable maintenance support instruction system
US6288638B1 (en) * 1999-05-06 2001-09-11 William P. Tanguay Heat detector having an increased accuracy alarm temperature threshold and improved low temperature testing capabilities
US6225907B1 (en) * 1999-05-14 2001-05-01 International Comfort Products Corporation (Usa) Environmental control system incipient failure indicator apparatus
US6179214B1 (en) 1999-07-21 2001-01-30 Carrier Corporation Portable plug-in control module for use with the service modules of HVAC systems

Also Published As

Publication number Publication date
US20020180590A1 (en) 2002-12-05
CA2375724C (en) 2009-02-10
WO2002099542A2 (en) 2002-12-12
WO2002099542B1 (en) 2003-09-04
WO2002099542A9 (en) 2004-05-06
AU2002312356A1 (en) 2002-12-16
US6608560B2 (en) 2003-08-19
WO2002099542A3 (en) 2003-04-24

Similar Documents

Publication Publication Date Title
CA2375724A1 (en) Device and method for providing hvac service assistance
US6490343B2 (en) System and method of non-spoken telephone communication
WO2001074036A3 (en) Speech interactive information system
WO2003021388A3 (en) Interactive device control system for integrating the internet with the public switched telephone network
WO2002093291A3 (en) System and method for location based web services
AU2002312437A1 (en) Information content distribution based on privacy and/or personal information
WO2003075547A3 (en) A method of enabling a wireless information device to access data services
BR9606329A (en) Network of audiovisual communication terminals and process to locate audiovisual call
CA2415754A1 (en) Pervasive location aware devices
CA2378295A1 (en) Service navigation systems and methods
WO2004070568A3 (en) Asynchronous real-time retrieval of data
MXPA02005623A (en) Systems and methods for interactive wagering.
JPH07288588A (en) User display device of call recognition device
CA2336730A1 (en) Mobile communication terminal and visual telephone system
WO2005050954A3 (en) Personalized caller identification
ATE319129T1 (en) MODULAR CALCULATOR
EP1441282A2 (en) Information service with text-to-speech conversion
AU2002244770A1 (en) System and method for managing messaging services
AU2001237507A1 (en) Method for information exchange between several mobile telephone users
EP1450281A4 (en) Network system
WO2006093809A2 (en) Method and system using profiles to control dissemination of data
US20200322293A1 (en) Information processing system and method
WO2001041411A3 (en) Personalized call announcement on a data network telephony system
WO2005059676A3 (en) A method and system for personalized request/subscription based advertising and content services
KR100929531B1 (en) Information provision system and method in wireless environment using speech recognition

Legal Events

Date Code Title Description
EEER Examination request
MKLA Lapsed

Effective date: 20210913

MKLA Lapsed

Effective date: 20210913

MKLA Lapsed

Effective date: 20200311