CA2431154A1 - Technique for providing personalized information and communications services - Google Patents

Technique for providing personalized information and communications services Download PDF

Info

Publication number
CA2431154A1
CA2431154A1 CA002431154A CA2431154A CA2431154A1 CA 2431154 A1 CA2431154 A1 CA 2431154A1 CA 002431154 A CA002431154 A CA 002431154A CA 2431154 A CA2431154 A CA 2431154A CA 2431154 A1 CA2431154 A1 CA 2431154A1
Authority
CA
Canada
Prior art keywords
information
user
information source
service
connection
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA002431154A
Other languages
French (fr)
Other versions
CA2431154C (en
Inventor
Nicholas J. Elsey
Michael A. Kepler
Timothy A. Timmins
Michael T. Samudio
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Metro One Telecommunications Inc
Original Assignee
Metro One Telecommunications, Inc.
Nicholas J. Elsey
Michael A. Kepler
Timothy A. Timmins
Michael T. Samudio
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Metro One Telecommunications, Inc., Nicholas J. Elsey, Michael A. Kepler, Timothy A. Timmins, Michael T. Samudio filed Critical Metro One Telecommunications, Inc.
Publication of CA2431154A1 publication Critical patent/CA2431154A1/en
Application granted granted Critical
Publication of CA2431154C publication Critical patent/CA2431154C/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • G06Q10/109Time management, e.g. calendars, reminders, meetings or time accounting
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42136Administration or customisation of services
    • H04M3/42153Administration or customisation of services by subscriber
    • H04M3/42161Administration or customisation of services by subscriber via computer interface
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/44Additional connecting arrangements for providing access to frequently-wanted subscribers, e.g. abbreviated dialling
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/487Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931Directory assistance systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/487Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931Directory assistance systems
    • H04M3/4933Directory assistance systems with operator assistance
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M7/00Arrangements for interconnection between switching centres
    • H04M7/0024Services and arrangements where telephone services are combined with data services
    • H04M7/003Click to dial services
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/26Devices for calling a subscriber
    • H04M1/27Devices whereby a plurality of signals may be stored simultaneously
    • H04M1/274Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
    • H04M1/2745Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2203/00Aspects of automatic or semi-automatic exchanges
    • H04M2203/20Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2072Schedules, e.g. personal calendars
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2242/00Special services or facilities
    • H04M2242/15Information service where the information is dependent on the location of the subscriber
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/38Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
    • H04M3/382Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections using authorisation codes or passwords
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M7/00Arrangements for interconnection between switching centres
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M7/00Arrangements for interconnection between switching centres
    • H04M7/006Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP), including next generation networks with a packet-switched transport layer
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M7/00Arrangements for interconnection between switching centres
    • H04M7/12Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
    • YGENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10TECHNICAL SUBJECTS COVERED BY FORMER USPC
    • Y10STECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10S707/00Data processing: database and file management or data structures
    • Y10S707/99931Database or file accessing
    • Y10S707/99939Privileged access

Abstract

A user may utilize a communication device to contact an information/call center (21-27) where an operator provides personalized information and communication services such as listing, contacts and appointements information. When a user locates a phone number in his/her private directory using a web browser, the user may utilize a direct connect feature of the invention to initiate a phone call over the Internet. Additionally, appointments information is delivered to the user via a voice connection, SMS, email, facsimile, PDA, etc. Also, a calendaring service helps the user plan a future event and an appointment record concerning the future event is automatically incorporated into the user's calendar. At least, one profile associated with the user is used which specifies the subscribed services and preferred ways of receiving them. For example, the profile may specify use of a special skilled operator, methods of delivery of information to the user, etc.

Claims (153)

1. A system for managing information sources for a user comprising:
an interface for receiving data concerning the user;
a processing element responsive to the data for identifying at least one information source associated with the user and determining an access right of the user to the information source; and an output element for providing at least one option to perform an action on the information source, the option being provided as a function of the access right to the information source.
2. The system of claim 1 wherein the information source includes a folder containing contacts information.
3. The system of claim 1 wherein the information source includes a folder containing appointments information.
4. The system of claim 1 wherein the data is received in establishing a telephone connection with the interface, and the data contains an automatic number identifier (ANI).
5. The system of claim 4 wherein the telephone connection includes a wireless telephone connection, and the ANI includes a wireless telephone number.
6. The system of claim 1 wherein the at least one option being selected by an agent on behalf of the user, the agent being granted the access right to the information source.
7. The system of claim 6 wherein the agent includes an operator to whom the user calls to access the information source.
8. The system of claim 1 wherein the access right includes a right to view information in the information source.
9. The system of claim 1 wherein the access right includes a right to edit information in the information source.
10. The system of claim 1 wherein the access right includes a right to grant others rights to access the information source.
11. The system of claim 1 wherein the information source includes a telephone number kept confidential from the user limited by the access right, the system further comprising a telecommunication facility for connecting the user to the telephone number through an agent.
12. The system of claim 11 wherein the agent is an operator from which the telephone number is also kept confidential.
13. A system for managing at least first and second information sources comprising:
a memory for storing data concerning an association of the first information source with the second information source;
a device for selecting at least one direction of a flow of information between the first information source and the second information source;
an interface for accessing at least one of the first information source and the second information source through a communication connection; and a processor for updating at least the first information source with information in the second information source in accordance with the direction.
14. The system of claim 13 wherein the first and second information sources contain contacts information.
15. The system of claim 13 wherein the first and second information sources contain appointments information.
16. The system of claim 13 wherein the communication connection includes an Internet connection.
17. The system of claim 13 wherein the first information source is updated while the system is idle.
18. The system of claim 13 further comprising a battery power source, wherein an update of the first information source is halted while the system is drawing power from the battery power source.
19. A directory system comprising:
an interface for locating contact information concerning a party in a directory;
a processor for verifying whether the contact information is valid, and generating a selectable option of initiating a communication connection with the party based on the contact information when the contact information is verified to be valid; and a device for selecting the option to initiate the communication connection.
20. The system of claim 19 wherein the contact information includes a telephone number of the party.
21. The system of claim 20 wherein the communication connection includes a voice connection.
22. The system of claim 21 wherein the voice connection includes a voice over Internet protocol (VoIP) connection.
23. The system of claim 19 wherein the interface includes a graphic user interface (GUI), and the selectable option includes an icon.
24. The system of claim 19 comprising a personal computer (PC).
25. The system of claim 24 wherein the device includes a mouse device connected to the PC.
26. A directory system for use by a user associated with a selected telephone number comprising:
an interface for locating a second telephone number associated with a party in a directory;
a device for initiating communications between the user and the party; and a switching subsystem for establishing a first communication connection to the second telephone number, and a second communication connection to the selected telephone number, and for bridging the first communication connection to the second communication connection to realize the communications between the user and the party.
27. The system of claim 26 wherein the second communication connection includes a wireless connection.
28. The system of claim 26 wherein the directory is identified by the selected telephone number.
29. The system of claim 26 wherein the interface includes a GUI.
30. The system of claim 26 further comprising a second device for causing the party to be on hold after the first communication connection is established.
31. A calendaring system comprising:
a first device for providing a service concerning a future event for a user;
a processor for generating an appointment record containing information concerning the future event for incorporation into a calendar associated with the user; and a second device for providing a notification containing at least part of the information prior to the future event.
32. The system of claim 31 wherein the service involves malting a reservation for the user.
33. The system of claim 31 wherein the service involves purchasing a ticket for the user.
34. The system of claim 31 wherein the service involves conducting an electronic transaction for the user.
35. The system of claim 31 wherein the notification is provided via voice connection.
36. The system of claim 31 wherein the notification is provided via email.
37. The system of claim 31 wherein the notification is provided via SMS.
38. The system of claim 31 wherein the first device generates data when the service is provided, and the information in the appointment record includes at least part of the data.
39. The system of claim 31 wherein the future event is to be attended by an invitee, and the second device provides a second notification concerning the future event to the invitee prior to the future event.
40. The system of claim 39 wherein the second notification includes at least part of the information.
41. The system of claim 39 wherein the second notification is provided via email.
42. The system of claim 39 wherein the processor generates a second appointment record concerning the future event for incorporation into a second calendar which is associated with the invitee.
43. The system of claim 31 wherein the notification is provided a predetermined period prior to the future event.
44. The system of claim 31 wherein the notification is provided a period prior to the future event whose length varies with the information in the appointment record.
45. The system of claim 31 wherein the notification is provided a period prior to the future event whose length varies with a category of the appointment record.
46. A calendaring system comprising:

a database for containing a plurality of appointment calendars;
an interface for receiving from a user a request for selected access to a selected one of the appointment calendars;
a processor for identifying an access level associated with the user with respect to the selected calendar, and determining whether the access level permits the selected access; and a server for meeting the request when it is determined that the access level permits the selected access.
47. The system of claim 46 wherein the request is met by an operator's performing the selected access for the user.
48. The system of claim 46 wherein the request is received via voice connection.
49. The system of claim 46 wherein the access level accords read-only rights to the user.
50. The system of claim 46 wherein the access level accords administrative rights to the user.
51. A communications system for providing a service comprising:
an interface for receiving signals in establishing a communication connection, the signals containing an identifier;
a processor responsive to the signals for obtaining a profile based on the identifier, the profile including at least one preference for providing the service; and a device for providing the service based on the at least one preference in the profile.
52. The system of claim 51 wherein the at least one preference defines an option of the service.
53. The system of claim 51 wherein the communication connection includes a telephone connection.
54. The system of claim 53 further comprising a facility where a selected operator handles the telephone connection, the selected operator being selected based on a preference of a skill of an operator in the profile.
55. The system of claim 53 wherein the identifier includes at least part of an ANI.
56. The system of claim 51 wherein the service includes information assistance.
57. The system of claim 51 wherein the service includes delivering selected information, and the at least one preference concerns a method of delivery of the selected information.
58. The system of claim 57 wherein the method of delivery is via email.
59. The system of claim 57 wherein the method of delivery is via short message service (SMS).
60. The system of claim 57 wherein the method of delivery is via facsimile.
61. The system of claim 57 wherein the method of delivery is via voice connection.
62. A system for providing a service in response to a communication comprising:
a device for providing the service based on at least one profile;
an interface for receiving a request for the at least one profile from the device, the request including an identifier associated with the communication, the at least one profile including one or more preferences for providing the service; and a processor responsive to the identifier for producing a selected version of the at least one profile to the device.
63. The system of claim 62 further comprising a memory which contains a second version of the at least one profile, wherein the selected version is produced in response to an indicator indicating applicability of the second version.
64. The system of claim 63 wherein the selected version is produced through a communications network.
65. The system of claim 64 wherein the communications network includes a wide area network.
66. The system of claim 62 wherein the communication includes a telephone call to a facility where the service is provided.
67. The system of claim 62 wherein the at least one profile includes a plurality of profiles, the plurality of profiles being accorded different priorities, the selected version being a reconciled version of the plurality of profiles in accordance with the different priorities thereof.
68. The system of claim 62 wherein the one or more preferences are selected by a user of the service.
69. A system for connecting a calling party to a called party comprising:
an interface for receiving through a first communication link communications to an agent, the communications including a request for connecting the calling party to the called party, the agent in response to the request causing an issuance of a call to the called party;
a processor for establishing a second communication link in issuing the call;
a device for inputting at least one message for transmission to the called party for the called party to consider before answering the call; and a switch for bridging the first communication link to the second communication link.
70. The system of claim 69 wherein the agent is an operator.
71. The system of claim 69 wherein each of the first and second communication links is a telephone connection.
72. The system of claim 69 wherein the at least one message includes a display message.
73. The system of claim 69 wherein the at least one message includes information concerning a telephone number of a calling station from which the communications are sent, and an identity of a subscriber to the telephone number.
74. The system of claim 73 wherein the at least one message includes information concerning an identity of the calling party different from the subscriber.
75. The system of claim 69 wherein the at least one message includes information concerning a telephone number for the called party to call back the calling party.
76. The system of claim 69 wherein the at least one message includes information concerning a facsimile number.
77. The system of claim 69 wherein the at least one message includes information concerning an email address.
78. The system of claim 69 wherein the at least one message includes information concerning a content of the call.
79. The system of claim 69 wherein the at least one message is derived from the communications.
80. A method for managing information sources for a user comprising:
receiving data concerning the user;
in response to the data, identifying at least one information source associated with the user;
determining an access right of the user to the information source; and providing at least one option to perform an action on the information source, the option being provided as a function of the access right to the information source.
81. The method of claim 80 wherein the information source includes a folder containing contacts information.
82. The method of claim 80 wherein the information source includes a folder containing appointments information.
83. The method of claim 80 wherein the data is received in establishing a telephone connection with the interface, and the data contains an ANI.
84. The method of claim 83 wherein the telephone connection includes a wireless telephone connection, and the ANI includes a wireless telephone number.
85. The method of claim 80 wherein the at least one option being selected by an agent on behalf of the user, the agent being granted the access right to the information source.
86. The method of claim 85 wherein the agent includes an operator to whom the user calls to access the information source.
87. The method of claim 80 wherein the access right includes a right to view information in the information source.
88. The method of claim 80 wherein the access right includes a right to edit information in the information source.
89. The method of claim 80 wherein the access right includes a right to grant others rights to access the information source.
90. The method of claim 80 wherein the information source includes a telephone number kept confidential from the user limited by the access right, the method further comprising connecting the user to the telephone number through an agent.
91. The method of claim 90 wherein the agent is an operator from which the telephone number is also kept confidential.
92. A method for use in a system for managing at least first and second information sources comprising:
storing data concerning an association of the first information source with the second information source;
selecting at least one direction of a flow of information between the first information source and the second information source;
accessing at least one of the first information source and the second information source through a communication connection; and updating at least the first information source with information in the second information source in accordance with the direction.
93. The method of claim 92 wherein the first and second information sources contain contacts information.
94. The method of claim 92 wherein the first and second information sources contain appointments information.
95. The method of claim 92 wherein the communication connection includes an Internet connection.
96. The method of claim 92 wherein the first information source is updated while the system is idle.
97. A method for use in a directory system comprising:
locating contact information concerning a party in a directory;
verifying whether the contact information is valid;
generating a selectable option of initiating a communication connection with the party based on the contact information when the contact information is verified to be valid; and selecting the option to initiate the communication connection.
98. The method of claim 97 wherein the contact information includes a telephone number of the party.
99. The method of claim 97 wherein the communication connection includes a voice connection.
100. The method of claim 99 wherein the voice connection includes a VoIP
connection.
101. The method of claim 97 wherein the selectable option includes an icon.
102. A method for providing a directory for a user associated with a selected telephone number, the method comprising:
locating a second telephone number associated with a party in the directory;
initiating communications between the user and the party;
establishing a first communication connection to the second telephone number, and a second communication connection to the selected telephone number; and bridging the first communication connection to the second communication connection to realize the communications between the user and the party.
103. The method of claim 102 wherein the second communication connection includes a wireless connection.
104. The method of claim 102 wherein the directory is identified by the selected telephone number.
105. The method of claim 102 further comprising causing the party to be on hold after the first communication connection is established.
106. A method for use in a calendaring system, the method comprising:
providing a service concerning a future event for a user;
generating an appointment record containing information concerning the future event for incorporation into a calendar associated with the user; and providing a notification containing at least part of the information prior to the future event.
107. The method of claim 106 wherein the service involves making a reservation for the user.
108. The method of claim 106 wherein the service involves purchasing a ticket for the user.
109. The method of claim 106 wherein the service involves conducting an electronic transaction for the user.
110. The method of claim 106 wherein the notification is provided via voice connection.
111. The method of claim 106 wherein the notification is provided via email.
112. The method of claim 106 wherein the notification is provided via SMS.
113. The method of claim 106 further comprising generating data when the service is provided, and the information in the appointment record includes at least part of the data.
114. The method of claim 106 wherein the future event is to be attended by an invitee, and the second device provides a second notification concerning the future event to the invitee prior to the future event.
115. The method of claim 114 wherein the second notification includes at least part of the information.
116. The method of claim 114 wherein the second notification is provided via email.
117. The method of claim 114 further comprising generating a second appointment record concerning the future event for incorporation into a second calendar which is associated with the invitee.
118. The method of claim 106 wherein the notification is provided a predetermined period prior to the future event.
119. The method of claim 106 wherein the notification is provided a period prior to the future event whose length varies with the information in the appointment record.
120. The method of claim 106 wherein the notification is provided a period prior to the future event whose length varies with a category of the appointment record.
121. A method for use in a calendaring system comprising:
storing a plurality of appointment calendars;
receiving from a user a request for selected access to a selected one of the appointment calendars;
identifying an access level associated with the user with respect to the selected calendar;
determining whether the access level permits the selected access; and meeting the request when it is determined that the access level permits the selected access.
122. The method of claim 121 wherein the request is met by an operator's performing the selected access for the user.
123. The method of claim 121 wherein the request is received via voice connection.
124. The method of claim 121 wherein the access level accords read-only rights to the user.
125. The method of claim 121 wherein the access level accords administrative rights to the user.
126. A method for providing a service, the method comprising:
receiving signals in establishing a communication connection, the signals containing an identifier;
in response to the signals, obtaining a profile based on the identifier, the profile including at least one preference for providing the service; and providing the service based on the at least one preference in the profile.
127. The method of claim 126 wherein the at least one preference defines an option of the service.
128. The method of claim 126 wherein the communication connection includes a telephone connection.
129. The method of claim 128 further comprising handling the telephone connection by a selected operator, the selected operator being selected based on a preference of a skill of an operator in the profile.
130. The method of claim 128 wherein the identifier includes at least part of an ANI.
131. The method of claim 126 wherein the service includes information assistance.
132. The method of claim 126 wherein the service includes delivering selected information, and the at least one preference concerns a method of delivery of the selected information.
133. The method of claim 132 wherein the method of delivery is via email.
134. The method of claim 132 wherein the method of delivery is via SMS.
135. The method of claim 132 wherein the method of delivery is via facsimile.
136. The method of claim 132 wherein the method of delivery is via voice connection.
137. A method for providing a service in response to a communication, the method comprising:
providing the service based on at least one profile;
receiving a request for the at least one profile, the request including an identifier associated with the communication, the at least one profile including one or more preferences for providing the service; and in response to the identifier, producing a selected version of the at least one profile.
138. The method of claim 137 further comprising storing a second version of the at least one profile, wherein the selected version is produced in response to an indicator indicating applicability of the second version.
139. The method of claim 138 wherein the selected version is produced through a communications network.
140. The method of claim 139 wherein the communication includes a telephone call to a facility where the service is provided.
141. The method of claim 137 wherein the at least one profile includes a plurality of profiles, the plurality of profiles being accorded different priorities, the selected version being a reconciled version of the plurality of profiles in accordance with the different priorities thereof.
142. The method of claim 137 wherein the one or more preferences are selected by a user of the service.
143. A method for use in a system for connecting a calling party to a called party, the method comprising:
receiving through a first communication link communications to an agent, the communications including a request for connecting the calling party to the called party, the agent in response to the request causing an issuance of a call to the called party;
establishing a second communication link in issuing the call;
inputting at least one message for transmission to the called party for the called party to consider before answering the call; and bridging the first communication link to the second communication link.
144. The method of claim 143 wherein the agent is an operator.
145. The method of claim 143 wherein each of the first and second communication links is a telephone connection.
146. The method of claim 143 wherein the at least one message includes a display message.
147. The method of claim 143 wherein the at least one message includes information concerning a telephone number of a calling station from which the communications are sent, and an identity of a subscriber to the telephone number.
148. The method of claim 147 wherein the at least one message includes information concerning an identity of the calling party different from the subscriber.
149. The method of claim 143 wherein the at least one message includes information concerning a telephone number for the called party to call back the calling party.
150. The method of claim 143 wherein the at least one message includes information concerning a facsimile number.
151. The method of claim 143 wherein the at least one message includes information concerning an email address.
152. The method of claim 143 wherein the at least one message includes information concerning a content of the call.
153. The method of claim 143 wherein the at least one message is derived from the communications.
CA2431154A 2000-12-21 2001-11-15 Technique for providing personalized information and communications services Expired - Fee Related CA2431154C (en)

Applications Claiming Priority (5)

Application Number Priority Date Filing Date Title
US25791300P 2000-12-21 2000-12-21
US60/257,913 2000-12-21
US09/865,230 2001-05-25
US09/865,230 US20020055351A1 (en) 1999-11-12 2001-05-25 Technique for providing personalized information and communications services
PCT/US2001/046162 WO2002052368A2 (en) 2000-12-21 2001-11-15 Technique for providing personalized information and communications services

Publications (2)

Publication Number Publication Date
CA2431154A1 true CA2431154A1 (en) 2002-07-04
CA2431154C CA2431154C (en) 2012-02-14

Family

ID=26946288

Family Applications (1)

Application Number Title Priority Date Filing Date
CA2431154A Expired - Fee Related CA2431154C (en) 2000-12-21 2001-11-15 Technique for providing personalized information and communications services

Country Status (5)

Country Link
US (10) US20020055351A1 (en)
EP (1) EP1362315A2 (en)
AU (1) AU2002227182A1 (en)
CA (1) CA2431154C (en)
WO (1) WO2002052368A2 (en)

Families Citing this family (416)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6603835B2 (en) 1997-09-08 2003-08-05 Ultratec, Inc. System for text assisted telephony
US6847969B1 (en) * 1999-05-03 2005-01-25 Streetspace, Inc. Method and system for providing personalized online services and advertisements in public spaces
US7158986B1 (en) * 1999-07-27 2007-01-02 Mailfrontier, Inc. A Wholly Owned Subsidiary Of Sonicwall, Inc. Method and system providing user with personalized recommendations by electronic-mail based upon the determined interests of the user pertain to the theme and concepts of the categorized document
US9009060B2 (en) * 1999-09-21 2015-04-14 Ameranth, Inc. Information management and synchronous communications system
US20050108096A1 (en) * 1999-09-28 2005-05-19 Chameleon Network Inc. Portable electronic authorization system and method
US20020055351A1 (en) * 1999-11-12 2002-05-09 Elsey Nicholas J. Technique for providing personalized information and communications services
WO2001056262A1 (en) * 2000-01-31 2001-08-02 Infonxx, Inc. Communication assistance system and method
US20020032750A1 (en) * 2000-05-16 2002-03-14 Kanefsky Steven T. Methods and systems for searching and managing information on wireless data devices
US6922685B2 (en) * 2000-05-22 2005-07-26 Mci, Inc. Method and system for managing partitioned data resources
US7797447B1 (en) * 2000-07-10 2010-09-14 Fuji Xerox Co., Ltd. Data detector for creating links from web content for mobile devices
US7340048B2 (en) * 2000-07-14 2008-03-04 Context Connect Llc System and method for directory services and e-commerce across multi-provider networks
US6731927B1 (en) 2000-07-14 2004-05-04 Context Connect, Inc. System and method for context association
US7899173B2 (en) * 2000-07-14 2011-03-01 Context Connect, Llc Communication connectivity via context association, advertising sponsorship, and multiple contact databases
JP2002044724A (en) * 2000-07-24 2002-02-08 Seiko Instruments Inc Method for providing service information by mobile communication unit, system for providing service information by mobile communication unit, mobile communication unit, portable terminal, mobile communication management server and computer readable storage medium
US7089295B2 (en) * 2000-09-06 2006-08-08 Oracle International Corporation Customizing content provided by a service
US7127705B2 (en) * 2000-09-06 2006-10-24 Oracle International Corporation Developing applications online
US20020138617A1 (en) * 2000-09-06 2002-09-26 Jacob Christfort Providing content from multiple services
US7225238B1 (en) * 2000-10-25 2007-05-29 Cisco Technology, Inc. Method and system for providing services for wireless data calls
US6845374B1 (en) 2000-11-27 2005-01-18 Mailfrontier, Inc System and method for adaptive text recommendation
DE50106056D1 (en) * 2000-12-14 2005-06-02 Siemens Ag METHOD AND ARRANGEMENT FOR VOICE RECOGNITION FOR A SMALLER
US20040190688A1 (en) * 2003-03-31 2004-09-30 Timmins Timothy A. Communications methods and systems using voiceprints
US7466805B2 (en) * 2001-05-25 2008-12-16 Grape Technology Group, Inc. Technique for effectively providing a personalized information assistance service
DE60139507D1 (en) * 2001-02-08 2009-09-17 Nokia Corp OSITION PROFILES IN MOBILE ADDED VALUE SERVICES
US8467502B2 (en) 2001-02-27 2013-06-18 Verizon Data Services Llc Interactive assistant for managing telephone communications
US8488766B2 (en) * 2001-02-27 2013-07-16 Verizon Data Services Llc Methods and systems for multiuser selective notification
US8472606B2 (en) * 2001-02-27 2013-06-25 Verizon Data Services Llc Methods and systems for directory information lookup
US7836147B2 (en) * 2001-02-27 2010-11-16 Verizon Data Services Llc Method and apparatus for address book contact sharing
US8750482B2 (en) * 2001-02-27 2014-06-10 Verizon Data Services Llc Methods and systems for preemptive rejection of calls
US8503650B2 (en) 2001-02-27 2013-08-06 Verizon Data Services Llc Methods and systems for configuring and providing conference calls
US8494135B2 (en) * 2001-02-27 2013-07-23 Verizon Data Services Llc Methods and systems for contact management
US8503639B2 (en) * 2001-02-27 2013-08-06 Verizon Data Services Llc Method and apparatus for adaptive message and call notification
US7912193B2 (en) * 2001-02-27 2011-03-22 Verizon Data Services Llc Methods and systems for call management with user intervention
US8873730B2 (en) 2001-02-27 2014-10-28 Verizon Patent And Licensing Inc. Method and apparatus for calendared communications flow control
US8798251B2 (en) * 2001-02-27 2014-08-05 Verizon Data Services Llc Methods and systems for computer enhanced conference calling
US20050220286A1 (en) * 2001-02-27 2005-10-06 John Valdez Method and apparatus for facilitating integrated access to communications services in a communication device
US8488761B2 (en) * 2001-02-27 2013-07-16 Verizon Data Services Llc Methods and systems for a call log
US8761363B2 (en) * 2001-02-27 2014-06-24 Verizon Data Services Llc Methods and systems for automatic forwarding of communications to a preferred device
US8472428B2 (en) 2001-02-27 2013-06-25 Verizon Data Services Llc Methods and systems for line management
US7903796B1 (en) 2001-02-27 2011-03-08 Verizon Data Services Llc Method and apparatus for unified communication management via instant messaging
US7190773B1 (en) 2001-02-27 2007-03-13 Verizon Data Services Inc. Device independent caller ID
US7418090B2 (en) * 2002-11-25 2008-08-26 Telesector Resources Group Inc. Methods and systems for conference call buffering
US8774380B2 (en) 2001-02-27 2014-07-08 Verizon Patent And Licensing Inc. Methods and systems for call management with user intervention
US7158623B1 (en) 2001-02-27 2007-01-02 Verizon Data Services Inc. Method and apparatus for dial stream analysis
US8751571B2 (en) * 2001-02-27 2014-06-10 Verizon Data Services Llc Methods and systems for CPN triggered collaboration
US7142646B2 (en) * 2001-02-27 2006-11-28 Verizon Data Services Inc. Voice mail integration with instant messenger
US6976017B1 (en) * 2001-02-27 2005-12-13 Verizon Data Services Inc. Method and apparatus for context based querying
US7400879B2 (en) * 2001-03-04 2008-07-15 Adomo, Inc. Method for conducting mobile communications for a network
US7296066B2 (en) * 2001-03-04 2007-11-13 Adomo, Inc. Mobile communication system for a network
US7751548B1 (en) 2001-03-15 2010-07-06 Alex Mashinsky Family Trust System and method for facilitating targeted marketing over a telecommunications network
US7359920B1 (en) 2001-04-18 2008-04-15 Intellisync Corporation Communication protocol for synchronization of personal information management databases
GB2375017A (en) * 2001-04-28 2002-10-30 Hewlett Packard Co Mobile computing device having diary and data transfer functions
FR2825226B1 (en) * 2001-05-25 2008-02-01 Fabien Beckers METHOD AND SYSTEM FOR PROVIDING INFORMATION RELATING TO THE POSITION OCCUPIED BY A USER IN A SITE
US20040029567A1 (en) * 2001-05-25 2004-02-12 Timmins Timothy A. Technique for effectively providing personalized communications and information assistance services
US20070038632A1 (en) * 2001-05-31 2007-02-15 Engstrom G E Time slot based calendar access control
US7134122B1 (en) 2001-05-31 2006-11-07 Oracle International Corporation One click deployment
US20020191019A1 (en) * 2001-06-13 2002-12-19 Sharp Laboratories Of America, Inc. Displaying printer defaults with optional user intervention
US20020196294A1 (en) * 2001-06-26 2002-12-26 Robert Sesek Calendar screensaver for a computer display
US7305491B2 (en) 2001-07-02 2007-12-04 Intellisync Corporation Techniques for handling time zone changes in personal information management software
US20030013438A1 (en) * 2001-07-12 2003-01-16 Darby George Eugene Pocket concierge system and method
AUPR651501A0 (en) * 2001-07-20 2001-08-16 Chait, Daryl Diet monitoring apparatus and system
JP2003050846A (en) * 2001-08-07 2003-02-21 Hitachi Ltd Information transmission system, travel server and portable terminal used for the same and information transmission method
US20030035519A1 (en) * 2001-08-15 2003-02-20 Warmus James L. Methods and apparatus for accessing web content from a wireless telephone
US20030035518A1 (en) * 2001-08-16 2003-02-20 Fan Rodric C. Voice interaction for location-relevant mobile resource management
US6750897B1 (en) 2001-08-16 2004-06-15 Verizon Data Services Inc. Systems and methods for implementing internet video conferencing using standard phone calls
US8416925B2 (en) * 2005-06-29 2013-04-09 Ultratec, Inc. Device independent text captioned telephone service
US7213039B2 (en) * 2001-09-07 2007-05-01 Extended System, Inc. Synchronizing differing data formats
DE10146878B4 (en) * 2001-09-24 2005-04-07 T-Mobile Deutschland Gmbh Method for storing short messages
US7254384B2 (en) * 2001-10-03 2007-08-07 Accenture Global Services Gmbh Multi-modal messaging
US7441016B2 (en) * 2001-10-03 2008-10-21 Accenture Global Services Gmbh Service authorizer
US7640006B2 (en) * 2001-10-03 2009-12-29 Accenture Global Services Gmbh Directory assistance with multi-modal messaging
US7472091B2 (en) * 2001-10-03 2008-12-30 Accenture Global Services Gmbh Virtual customer database
US8370763B1 (en) * 2001-10-31 2013-02-05 At&T Intellectual Property I, L. P. System and method for creating an electronic-calendar entry
GB2382747A (en) * 2001-11-28 2003-06-04 Nokia Mobile Developments Personalised support service for users of handheld communication devices
GB2382749B (en) * 2001-11-28 2005-12-07 Nokia Mobile Developments Call routing
US7187921B1 (en) * 2001-12-10 2007-03-06 Bellsouth Intellectual Property Corporation Apparatus, system and method for forwarding data sent to a wireless device to another address
US7516163B1 (en) 2001-12-13 2009-04-07 At & T Delaware Intellectrual Property, Inc. Wireless device address book updates
US7937439B2 (en) * 2001-12-27 2011-05-03 Utbk, Inc. Apparatus and method for scheduling live advice communication with a selected service provider
JP4386732B2 (en) 2002-01-08 2009-12-16 セブン ネットワークス, インコーポレイテッド Mobile network connection architecture
US20040078476A1 (en) * 2002-02-08 2004-04-22 Razdow Allen M. System and method for maintaining special purpose web pages
US9392120B2 (en) 2002-02-27 2016-07-12 Verizon Patent And Licensing Inc. Methods and systems for call management with user intervention
CA2479343A1 (en) * 2002-03-19 2003-10-02 Chameleon Network Inc. Portable electronic authorization system and method
US7996481B2 (en) * 2002-03-20 2011-08-09 At&T Intellectual Property I, L.P. Outbound notification using customer profile information
US7729687B2 (en) * 2002-04-01 2010-06-01 At&T Intellectual Property I, L.P. Audio delivery of callerid information to a wireless communications device
US20030204573A1 (en) * 2002-04-30 2003-10-30 Andre Beck Method of providing a web user with additional context-specific information
US20030225622A1 (en) * 2002-05-28 2003-12-04 Doan William T. Method and system for entering orders of customers
US7792053B1 (en) * 2002-07-08 2010-09-07 At&T Intellectual Property Ii, L.P. System for accessing end-to-end broadband network via network access server platform
GB2390707A (en) * 2002-07-13 2004-01-14 Simon Wilding Online database of mobile phone numbers for individuals
US6853710B2 (en) * 2002-07-17 2005-02-08 Timothy M Harris Telephone call messaging device
DE10234836A1 (en) * 2002-07-31 2004-02-19 Deutsche Telekom Ag Method and device for transmitting information to an information center in a telecommunications network
US20040049476A1 (en) * 2002-09-06 2004-03-11 Sai Sanjay K. Efficient data management system
US7421072B2 (en) * 2002-10-04 2008-09-02 Avaya Inc Location-based bridging in call centers
US20050021666A1 (en) * 2002-10-08 2005-01-27 Dinnage David M. System and method for interactive communication between matched users
US7170882B2 (en) * 2002-12-11 2007-01-30 Broadcom Corporation Media exchange network supporting remote peripheral access
US20040122951A1 (en) * 2002-12-18 2004-06-24 Andre Beck Method and apparatus for providing Web users with a click-to-contact service
US7240298B2 (en) * 2002-12-19 2007-07-03 Microsoft Corporation Contact page
US7418663B2 (en) * 2002-12-19 2008-08-26 Microsoft Corporation Contact picker interface
US7386590B2 (en) * 2003-01-03 2008-06-10 Microsoft Corporation System and method for improved synchronization between a server and a client
US7917468B2 (en) 2005-08-01 2011-03-29 Seven Networks, Inc. Linking of personal information management data
US7853563B2 (en) 2005-08-01 2010-12-14 Seven Networks, Inc. Universal data aggregation
US8468126B2 (en) 2005-08-01 2013-06-18 Seven Networks, Inc. Publishing data in an information community
US7412042B2 (en) * 2003-02-14 2008-08-12 Grape Technology Group, Inc. Technique for providing information assistance including a concierge-type service
JP4484713B2 (en) * 2003-02-27 2010-06-16 幸男 久保 Call system and server and reception relay device used therefor
US7734025B2 (en) * 2003-02-28 2010-06-08 Grape Technology Group, Inc. Methods and systems for providing on-line bills for use in communications services
US7454615B2 (en) * 2003-05-08 2008-11-18 At&T Intellectual Property I, L.P. Centralized authentication system
US7366795B2 (en) * 2003-05-08 2008-04-29 At&T Delaware Intellectual Property, Inc. Seamless multiple access internet portal
US7127232B2 (en) 2003-05-08 2006-10-24 Bell South Intellectual Property Corporation Multiple access internet portal revenue sharing
US7242925B2 (en) * 2003-05-08 2007-07-10 Bellsouth Intellectual Property Corporation Wireless market place for multiple access internet portal
US7103010B2 (en) * 2003-05-19 2006-09-05 Jambotech, Llc Application independent telephone call initiation
US7769145B2 (en) * 2003-05-19 2010-08-03 Q Tech Systems, Inc. Telephone calling interface
US8503658B2 (en) * 2003-07-14 2013-08-06 Cisco Technology, Inc. Call notification with rich caller identification
EP1652368B1 (en) * 2003-07-14 2018-04-04 Cisco Technology, Inc. System and method for active mobile collaboration
US8325906B2 (en) * 2003-07-14 2012-12-04 Cisco Technology, Inc. Class-based call request routing
CN1860751B (en) * 2003-08-06 2012-07-18 英特尔公司 Internet base station with a telephone line
US7886009B2 (en) * 2003-08-22 2011-02-08 Utbk, Inc. Gate keeper
US8160557B2 (en) * 2003-09-15 2012-04-17 AT&T Mobility I LLC Integration of wireless and external computing devices
US8184782B1 (en) * 2003-09-17 2012-05-22 Healthsense, Inc. Method and apparatus for processing voice calls
DE10344464A1 (en) * 2003-09-25 2005-04-14 Nexans Device for detecting signals from sensors arranged in a motor vehicle
AR041526A1 (en) * 2003-10-03 2005-05-18 Cibils Wilson Smith Cristian A PROCEDURE FOR PROVIDING CENTRALLY ORGANIZED SERVICES FOR USERS OF MOBILE DETELPHONIA
US7549125B2 (en) * 2003-10-23 2009-06-16 Microsoft Corporation Information picker
US7080104B2 (en) 2003-11-07 2006-07-18 Plaxo, Inc. Synchronization and merge engines
US7389324B2 (en) 2003-11-07 2008-06-17 Plaxo, Inc. Viral engine for network deployment
EP1536616B1 (en) * 2003-11-27 2009-11-11 Sony Ericsson Mobile Communications AB Interactive phone book
US8701743B2 (en) * 2004-01-02 2014-04-22 Water Gremlin Company Battery parts and associated systems and methods
US20050198037A1 (en) * 2004-01-21 2005-09-08 Charles Berman System and method of removal of personal data from public databases
US7346156B1 (en) 2004-01-29 2008-03-18 Stanacard Llc Methods and apparatuses for placing a telephone call
US7953759B2 (en) * 2004-02-17 2011-05-31 Microsoft Corporation Simplifying application access to schematized contact data
US8515024B2 (en) 2010-01-13 2013-08-20 Ultratec, Inc. Captioned telephone service
US20050186977A1 (en) * 2004-02-23 2005-08-25 Research In Motion Limited Automated switching of user notification profiles in a mobile device
US7873646B2 (en) * 2004-02-25 2011-01-18 Research In Motion Limited Method for modifying notifications in an electronic device
US7398061B2 (en) * 2004-02-26 2008-07-08 Research In Motion Limited Method and apparatus for changing the behavior of an electronic device
WO2005088903A2 (en) * 2004-03-05 2005-09-22 Nextnet Wireless, Inc. Method and apparatus for isochronous datagram delivery over contention-based data link
US20050197110A1 (en) * 2004-03-08 2005-09-08 Lucent Technologies Inc. Method and apparatus for enhanced directory assistance in wireless networks
US20050215243A1 (en) * 2004-03-26 2005-09-29 Black Cypress, Inc. Automatic mobile call forwarding with time-based and location-based trigger events
US20050215242A1 (en) * 2004-03-26 2005-09-29 Black Cypress, Inc. Automatic mobile call forwarding with time-based trigger events
US20050220288A1 (en) * 2004-03-31 2005-10-06 Huey Christopher A Technique for routing a call to a call center based on the geographic origin of the call
CN100488303C (en) * 2004-04-08 2009-05-13 深圳市点睛科技有限公司 Method of terminal and called communication with mobile terminal relation
US20050238145A1 (en) * 2004-04-22 2005-10-27 Sbc Knowledge Ventures, L.P. User interface for "how to use" application of automated self service call center
US20050243809A1 (en) * 2004-04-28 2005-11-03 Nec America, Inc. System and method for configuration of Cisco's callmanager VoIP telephony
AR044590A1 (en) * 2004-06-02 2005-09-21 Jorge Marcelo Vallarino TELEPHONE ASSISTANCE AND INTERCOM SYSTEM
US9626437B2 (en) 2004-06-10 2017-04-18 International Business Machines Corporation Search scheduling and delivery tool for scheduling a search using a search framework profile
US7836411B2 (en) * 2004-06-10 2010-11-16 International Business Machines Corporation Search framework metadata
US7827175B2 (en) * 2004-06-10 2010-11-02 International Business Machines Corporation Framework reactive search facility
US7904065B2 (en) * 2004-06-21 2011-03-08 Varia Holdings Llc Serving data/applications from a wireless mobile phone
US7635338B2 (en) * 2004-07-21 2009-12-22 Sensometrics As Processing of continuous pressure-related signals derivable from a human or animal body or body cavity: methods, devices and systems
US8503640B1 (en) * 2004-09-01 2013-08-06 Shoretel, Inc. Extension monitoring in a distributed telephony system
US20060072723A1 (en) * 2004-10-05 2006-04-06 Chung Michael M Method and system for managing folders of email accounts and voice messages
DE102004051241A1 (en) * 2004-10-20 2006-05-04 Basf Ag Flowable polyamides with hyperbranched polyesters / polycarbonates
US8010082B2 (en) 2004-10-20 2011-08-30 Seven Networks, Inc. Flexible billing architecture
US7441271B2 (en) 2004-10-20 2008-10-21 Seven Networks Method and apparatus for intercepting events in a communication system
US7702565B2 (en) * 2004-11-17 2010-04-20 Q Tech Systems, Llc Reverse billing in online search
US7706781B2 (en) 2004-11-22 2010-04-27 Seven Networks International Oy Data security in a mobile e-mail service
US7643818B2 (en) * 2004-11-22 2010-01-05 Seven Networks, Inc. E-mail messaging to/from a mobile terminal
FI117152B (en) 2004-12-03 2006-06-30 Seven Networks Internat Oy E-mail service provisioning method for mobile terminal, involves using domain part and further parameters to generate new parameter set in list of setting parameter sets, if provisioning of e-mail service is successful
US7437141B2 (en) * 2004-12-13 2008-10-14 Siemens Communications, Inc. Apparatus and method for easily restoring a connection to a telephone
US7864930B2 (en) * 2004-12-27 2011-01-04 Bce Inc. Systems and methods for registration and retrieval of voice mail contact information
CA2571843C (en) * 2004-12-27 2014-12-30 Bce Inc. Methods and systems for rendering voice mail messages amenable to electronic processing by mailbox owners
US20060159237A1 (en) * 2004-12-27 2006-07-20 Clark David W Systems and methods for rendering voice mail contact information available to a called party
FI120165B (en) * 2004-12-29 2009-07-15 Seven Networks Internat Oy Synchronization of a database through a mobile network
US20060159239A1 (en) * 2005-01-14 2006-07-20 Hughes Robert E Jr Telephone call center distribution system and method
US8718605B2 (en) * 2005-01-21 2014-05-06 Resource Consortium Limited Method and apparatus for providing information in response to the grant of a subscriber's permission
US7664861B2 (en) 2005-02-02 2010-02-16 Verizon Laboratories Inc. Managed peer-to-peer file sharing
US20060178925A1 (en) * 2005-02-04 2006-08-10 Banner & Witcoff, Ltd. System for docketing litigation events
US7346150B2 (en) * 2005-02-07 2008-03-18 Adomo, Inc. Controlling messaging actions using form-based user interface
US8559605B2 (en) 2005-02-07 2013-10-15 Avaya Inc. Extensible diagnostic tool
US7724880B2 (en) 2005-02-07 2010-05-25 Avaya Inc. Networked voicemail
US20060177014A1 (en) * 2005-02-07 2006-08-10 Jens Skakkebaek System and method for providing data on voicemail appliance
US7330537B2 (en) 2005-02-07 2008-02-12 Adomo, Inc. Integrating messaging server directory service with a communication system voice mail message interface
US7564954B2 (en) * 2005-02-07 2009-07-21 Adomo, Inc. Form-based user interface for controlling messaging
US20060177011A1 (en) * 2005-02-07 2006-08-10 Jens Skakkebaek System and method for providing code on voicemail appliance
US8175233B2 (en) 2005-02-07 2012-05-08 Avaya Inc. Distributed cache system
US7321655B2 (en) * 2005-02-07 2008-01-22 Adomo, Inc. Caching user information in an integrated communication system
US8233594B2 (en) 2005-02-07 2012-07-31 Avaya Inc. Caching message information in an integrated communication system
US7808980B2 (en) * 2005-02-07 2010-10-05 Avaya Inc. Integrated multi-media communication system
US8059793B2 (en) 2005-02-07 2011-11-15 Avaya Inc. System and method for voicemail privacy
KR100863296B1 (en) * 2005-03-09 2008-10-15 (주)이인프라네트웍스 Apparatus and method for communication using icon
US7752633B1 (en) 2005-03-14 2010-07-06 Seven Networks, Inc. Cross-platform event engine
US7487456B2 (en) * 2005-04-06 2009-02-03 Microsoft Corporation System and method for automatically populating appointment fields
US8438633B1 (en) 2005-04-21 2013-05-07 Seven Networks, Inc. Flexible real-time inbox access
US7796742B1 (en) 2005-04-21 2010-09-14 Seven Networks, Inc. Systems and methods for simplified provisioning
US8139729B2 (en) 2005-04-27 2012-03-20 Verizon Business Global Llc Systems and methods for handling calls associated with an interactive voice response application
US7715540B1 (en) 2005-05-05 2010-05-11 Verizon Data Services Llc Keyboard controlled telephony features
US7515907B2 (en) * 2005-05-31 2009-04-07 Siemens Communications, Inc. Systems and methods for location identification of endpoints
US8374324B2 (en) * 2005-06-02 2013-02-12 At&T Intellectual Property I, L.P. Methods of using biometric data in a phone system and apparatuses to perform the methods
WO2006136660A1 (en) 2005-06-21 2006-12-28 Seven Networks International Oy Maintaining an ip connection in a mobile network
US20070005605A1 (en) * 2005-06-30 2007-01-04 Hampton Arthur D System and method for selectively delivering content to a user having one or more accessible devices
US7885390B2 (en) * 2005-07-01 2011-02-08 Soleo Communications, Inc. System and method for multi-modal personal communication services
US7302273B2 (en) * 2005-07-08 2007-11-27 Soleo Communications, Inc. System and method for providing interactive wireless data and voice based services
US11276130B2 (en) 2005-07-26 2022-03-15 Ameranth, Inc. Information management and synchronous communications system
US20070036291A1 (en) * 2005-07-28 2007-02-15 Graham Andrew P Technique for voice email messaging in providing an information assistance service
US8069166B2 (en) * 2005-08-01 2011-11-29 Seven Networks, Inc. Managing user-to-user contact with inferred presence information
US8081747B2 (en) 2005-08-29 2011-12-20 At&T Intellectual Property I, Lp System and method of managing telephone calls within a voice over internet protocol telephone system
US8432897B2 (en) * 2005-08-29 2013-04-30 At&T Intellectual Property I, L.P. System and method of presenting caller identification information at a voice over internet protocol communication device
US9183545B2 (en) * 2005-09-02 2015-11-10 Yellowpages.Com Llc Methods and apparatuses for scheduling pay-per-call advertising
US8280354B2 (en) * 2005-10-27 2012-10-02 Research In Motion Limited Method and system for provisioning wireless services
US7477909B2 (en) * 2005-10-31 2009-01-13 Nuance Communications, Inc. System and method for conducting a search using a wireless mobile device
CN101310332B (en) 2005-11-14 2010-12-15 皇家飞利浦电子股份有限公司 Method and CD ROM for detecting header region on optical medium
WO2007070842A2 (en) * 2005-12-15 2007-06-21 Josef Berger System and methods for initiating, maintaining, and delivering personalized information by communication server
US7657015B1 (en) * 2005-12-28 2010-02-02 At&T Corp. Method and apparatus for processing multiple services per call
GB2434224A (en) * 2006-01-12 2007-07-18 Motorola Inc Method and apparatus for arranging a contacts list
US20080059605A1 (en) * 2006-01-20 2008-03-06 Shaul Shalev Systems and methods for operating communication processes using a personalized communication web server
EP1977586B1 (en) * 2006-01-25 2018-05-02 Cisco Technology, Inc. Class-based call request routing
US7769395B2 (en) 2006-06-20 2010-08-03 Seven Networks, Inc. Location-based operations and messaging
US20070203735A1 (en) * 2006-02-28 2007-08-30 Commonwealth Intellectual Property Holdings, Inc. Transaction Enabled Information System
US20070203736A1 (en) * 2006-02-28 2007-08-30 Commonwealth Intellectual Property Holdings, Inc. Interactive 411 Directory Assistance
US8532678B2 (en) * 2006-03-08 2013-09-10 Tomtom International B.V. Portable GPS navigation device
US20070266239A1 (en) * 2006-03-08 2007-11-15 David Vismans Method for providing a cryptographically signed command
US20070226079A1 (en) * 2006-03-08 2007-09-27 Restaurant.Com, Inc. Method and system for linking customers and vendors
EP1997302B1 (en) * 2006-03-21 2012-09-26 Cisco Technology, Inc. Mobile device conference calls via private branch exchange
US7697666B2 (en) * 2006-03-30 2010-04-13 International Business Machines Corporation Pre-caching mechanism for optimized business data retrieval for CTI sub-systems
US20070244973A1 (en) * 2006-04-13 2007-10-18 Sbc Knowledge Ventures, L.P. Accessing web based email applications
US20070274300A1 (en) * 2006-05-04 2007-11-29 Microsoft Corporation Hover to call
US7817792B2 (en) * 2006-05-04 2010-10-19 Microsoft Corporation Hyperlink-based softphone call and management
SE531400C2 (en) * 2006-05-10 2009-03-24 Rebtel Networks Ab telephone Communication
US20080005011A1 (en) * 2006-06-14 2008-01-03 Microsoft Corporation Managing information solicitations across a network
US20070294349A1 (en) * 2006-06-15 2007-12-20 Microsoft Corporation Performing tasks based on status information
US20080004880A1 (en) * 2006-06-15 2008-01-03 Microsoft Corporation Personalized speech services across a network
US20080001717A1 (en) * 2006-06-20 2008-01-03 Trevor Fiatal System and method for group management
US20070290787A1 (en) * 2006-06-20 2007-12-20 Trevor Fiatal Systems and methods for group messaging
US20080010124A1 (en) * 2006-06-27 2008-01-10 Microsoft Corporation Managing commitments of time across a network
US20080026729A1 (en) * 2006-07-31 2008-01-31 Research In Motion Limited Method and apparatus for configuring unique profile settings for multiple services
US8145200B2 (en) * 2006-07-31 2012-03-27 Research In Motion Limited Method and apparatus for configuring unique profile settings for multiple services
US20080027955A1 (en) * 2006-07-31 2008-01-31 May Darrell R System and method for storage and display of time-dependent events
US20080033957A1 (en) * 2006-08-04 2008-02-07 Scott Forstall Electronic calendar events drop box
US8768332B2 (en) * 2006-09-01 2014-07-01 At&T Mobility Ii Llc Interactive personal information management system
US8429702B2 (en) 2006-09-11 2013-04-23 At&T Intellectual Property I, L.P. Methods and apparatus for selecting and pushing customized electronic media content
US8588394B2 (en) * 2006-09-22 2013-11-19 Sprint Communications Company L.P. Content switch for enhancing directory assistance
US9185205B2 (en) * 2006-09-25 2015-11-10 Centurylink Intellectual Property Llc System and method for anonymizing a telephone number
US20080082980A1 (en) * 2006-09-28 2008-04-03 Edge Inova International, Inc. System and method for using filters and standardized messages to identify and schedule appointments in aggregate resource scheduling applications
US7787870B2 (en) * 2006-09-29 2010-08-31 Motorola, Inc. Method and system for associating a user profile to a caller identifier
US8661025B2 (en) 2008-11-21 2014-02-25 Stubhub, Inc. System and methods for third-party access to a network-based system for providing location-based upcoming event information
US8731526B2 (en) * 2008-10-31 2014-05-20 Stubhub, Inc. System and methods for upcoming event notification and mobile purchasing
US8615786B1 (en) 2006-11-13 2013-12-24 Answer Financial Inc. System and method for enhancing, securing, controlling and customizing employee network applications and usage
GB0624577D0 (en) * 2006-12-08 2007-01-17 Skype Ltd Communication Systems
US20080148014A1 (en) * 2006-12-15 2008-06-19 Christophe Boulange Method and system for providing a response to a user instruction in accordance with a process specified in a high level service description language
US8451825B2 (en) 2007-02-22 2013-05-28 Utbk, Llc Systems and methods to confirm initiation of a callback
US8107598B2 (en) 2007-02-21 2012-01-31 Avaya Inc. Voicemail filtering and transcription
US8064576B2 (en) 2007-02-21 2011-11-22 Avaya Inc. Voicemail filtering and transcription
US8160212B2 (en) 2007-02-21 2012-04-17 Avaya Inc. Voicemail filtering and transcription
EP2130324A4 (en) * 2007-03-09 2014-06-04 Tekelec Inc Managing simultaneous access to communications services from multiple communications networks
US7996148B2 (en) * 2007-05-10 2011-08-09 Avi Bergman System and method for obtaining map coordinates to fixed location
US8488751B2 (en) 2007-05-11 2013-07-16 Avaya Inc. Unified messenging system and method
DE102007025020A1 (en) * 2007-05-28 2008-12-04 Schrimpf, Werner Method and device for automatically transmitting information
US8693494B2 (en) 2007-06-01 2014-04-08 Seven Networks, Inc. Polling
US8805425B2 (en) 2007-06-01 2014-08-12 Seven Networks, Inc. Integrated messaging
CN101325487B (en) * 2007-06-15 2011-11-30 中兴通讯股份有限公司 Method for limiting display of subscriber number in conference business notification message
US20080313005A1 (en) * 2007-06-15 2008-12-18 Edgelnova International, Inc. System and method for real-time scheduling of human and non-human resources
US9781677B2 (en) 2007-06-18 2017-10-03 Nokia Corporation Saving power on handsets by filtering received status updates
US20090006328A1 (en) * 2007-06-29 2009-01-01 Nokia Corporation Identifying commonalities between contacts
US10097695B2 (en) * 2007-08-10 2018-10-09 Fonality, Inc. System and method for providing carrier-independent VoIP communication
US8630840B1 (en) * 2007-09-11 2014-01-14 United Services Automobile Association (Usaa) Systems and methods for communication with foreign language speakers
US8681958B2 (en) 2007-09-28 2014-03-25 Centurylink Intellectual Property Llc Method for presenting additional information about a telecommunication user
US20090094283A1 (en) * 2007-10-03 2009-04-09 Microsoft Corporation Active use lookup via mobile device
US8553864B2 (en) 2007-10-25 2013-10-08 Centurylink Intellectual Property Llc Method for presenting interactive information about a telecommunication user
US8249245B2 (en) * 2007-11-13 2012-08-21 Amazon Technologies, Inc. System and method for automated call distribution
US8364181B2 (en) 2007-12-10 2013-01-29 Seven Networks, Inc. Electronic-mail filtering for mobile devices
US9002828B2 (en) 2007-12-13 2015-04-07 Seven Networks, Inc. Predictive content delivery
US8793305B2 (en) 2007-12-13 2014-07-29 Seven Networks, Inc. Content delivery to a mobile device from a content service
US8107921B2 (en) 2008-01-11 2012-01-31 Seven Networks, Inc. Mobile virtual network operator
US20090181642A1 (en) * 2008-01-11 2009-07-16 Advanced Mobile Technologies, Llc Professional services time capturing system
US8862657B2 (en) 2008-01-25 2014-10-14 Seven Networks, Inc. Policy based content service
US20090193338A1 (en) * 2008-01-28 2009-07-30 Trevor Fiatal Reducing network and battery consumption during content delivery and playback
EP2245844B1 (en) 2008-02-08 2015-07-29 Grape Technology Group, Inc. System and method for improved directory assistance including re-dial feature
EP2096885B1 (en) * 2008-02-29 2010-09-22 Research In Motion Limited Methods and apparatus for line selection in a communication device
US7996357B2 (en) * 2008-02-29 2011-08-09 Plaxo, Inc. Enabling synchronization with a difference unaware data source
US8185150B2 (en) * 2008-02-29 2012-05-22 Research In Motion Limited Methods and apparatus for line selection in a communication device
US8249603B2 (en) 2008-02-29 2012-08-21 Research In Motion Limited Methods and apparatus for line selection in a communication device
US8270983B2 (en) * 2008-02-29 2012-09-18 Research In Motion Limited Methods and apparatus for line selection in a communication device
US9467557B2 (en) * 2008-02-29 2016-10-11 Blackberry Limited Methods and apparatus for line selection in a communication device
US20090248670A1 (en) * 2008-03-31 2009-10-01 Trevor Fiatal Content search engine
US20090265623A1 (en) * 2008-04-17 2009-10-22 Kho Nancy E Customizing calendar views
US8340634B2 (en) 2009-01-28 2012-12-25 Headwater Partners I, Llc Enhanced roaming services and converged carrier networks with device assisted services and a proxy
US8406748B2 (en) 2009-01-28 2013-03-26 Headwater Partners I Llc Adaptive ambient services
US8346225B2 (en) 2009-01-28 2013-01-01 Headwater Partners I, Llc Quality of service for device assisted services
US8635335B2 (en) 2009-01-28 2014-01-21 Headwater Partners I Llc System and method for wireless network offloading
US8725123B2 (en) 2008-06-05 2014-05-13 Headwater Partners I Llc Communications device with secure data path processing agents
US8898293B2 (en) 2009-01-28 2014-11-25 Headwater Partners I Llc Service offer set publishing to device agent with on-device service selection
US8832777B2 (en) 2009-03-02 2014-09-09 Headwater Partners I Llc Adapting network policies based on device service processor configuration
US8589541B2 (en) 2009-01-28 2013-11-19 Headwater Partners I Llc Device-assisted services for protecting network capacity
US8548428B2 (en) 2009-01-28 2013-10-01 Headwater Partners I Llc Device group partitions and settlement platform
US8626115B2 (en) 2009-01-28 2014-01-07 Headwater Partners I Llc Wireless network service interfaces
US8924469B2 (en) 2008-06-05 2014-12-30 Headwater Partners I Llc Enterprise access control and accounting allocation for access networks
US8924543B2 (en) 2009-01-28 2014-12-30 Headwater Partners I Llc Service design center for device assisted services
US8402111B2 (en) 2009-01-28 2013-03-19 Headwater Partners I, Llc Device assisted services install
US8391834B2 (en) * 2009-01-28 2013-03-05 Headwater Partners I Llc Security techniques for device assisted services
US8331901B2 (en) 2009-01-28 2012-12-11 Headwater Partners I, Llc Device assisted ambient services
US8275830B2 (en) 2009-01-28 2012-09-25 Headwater Partners I Llc Device assisted CDR creation, aggregation, mediation and billing
US8787947B2 (en) 2008-06-18 2014-07-22 Seven Networks, Inc. Application discovery on mobile devices
US8848886B2 (en) * 2008-06-25 2014-09-30 Centurylink Intellectual Property Llc System and method for providing information to a user of a telephone about another party on a telephone call
US8078158B2 (en) 2008-06-26 2011-12-13 Seven Networks, Inc. Provisioning applications for a mobile device
KR20100046078A (en) * 2008-10-10 2010-05-06 삼성전자주식회사 System having mobile terminal and server and method for synchronizing data in sysyem
US8909759B2 (en) 2008-10-10 2014-12-09 Seven Networks, Inc. Bandwidth measurement
US8799214B2 (en) * 2008-11-21 2014-08-05 At&T Intellectual Property I, L.P. Methods, computer program products, and systems for automatically synchronizing directory structures across different applications
US9519712B2 (en) * 2009-01-06 2016-12-13 At&T Intellectual Property I, L.P. Systems and methods to evaluate search qualities
KR101115469B1 (en) * 2009-01-22 2012-03-13 성 완 김 Method for Internet phone service
US10237757B2 (en) 2009-01-28 2019-03-19 Headwater Research Llc System and method for wireless network offloading
US10484858B2 (en) 2009-01-28 2019-11-19 Headwater Research Llc Enhanced roaming services and converged carrier networks with device assisted services and a proxy
US10779177B2 (en) 2009-01-28 2020-09-15 Headwater Research Llc Device group partitions and settlement platform
US9572019B2 (en) 2009-01-28 2017-02-14 Headwater Partners LLC Service selection set published to device agent with on-device service selection
US10715342B2 (en) 2009-01-28 2020-07-14 Headwater Research Llc Managing service user discovery and service launch object placement on a device
US9955332B2 (en) 2009-01-28 2018-04-24 Headwater Research Llc Method for child wireless device activation to subscriber account of a master wireless device
US8893009B2 (en) 2009-01-28 2014-11-18 Headwater Partners I Llc End user device that secures an association of application to service policy with an application certificate check
US9954975B2 (en) 2009-01-28 2018-04-24 Headwater Research Llc Enhanced curfew and protection associated with a device group
US10200541B2 (en) 2009-01-28 2019-02-05 Headwater Research Llc Wireless end-user device with divided user space/kernel space traffic policy system
US9392462B2 (en) 2009-01-28 2016-07-12 Headwater Partners I Llc Mobile end-user device with agent limiting wireless data communication for specified background applications based on a stored policy
US9980146B2 (en) 2009-01-28 2018-05-22 Headwater Research Llc Communications device with secure data path processing agents
US10798252B2 (en) 2009-01-28 2020-10-06 Headwater Research Llc System and method for providing user notifications
US10326800B2 (en) 2009-01-28 2019-06-18 Headwater Research Llc Wireless network service interfaces
US10248996B2 (en) 2009-01-28 2019-04-02 Headwater Research Llc Method for operating a wireless end-user device mobile payment agent
US10264138B2 (en) 2009-01-28 2019-04-16 Headwater Research Llc Mobile device and service management
US9858559B2 (en) 2009-01-28 2018-01-02 Headwater Research Llc Network service plan design
US9609510B2 (en) 2009-01-28 2017-03-28 Headwater Research Llc Automated credential porting for mobile devices
US10064055B2 (en) 2009-01-28 2018-08-28 Headwater Research Llc Security, fraud detection, and fraud mitigation in device-assisted services systems
US9557889B2 (en) 2009-01-28 2017-01-31 Headwater Partners I Llc Service plan design, user interfaces, application programming interfaces, and device management
US8793758B2 (en) 2009-01-28 2014-07-29 Headwater Partners I Llc Security, fraud detection, and fraud mitigation in device-assisted services systems
US9755842B2 (en) 2009-01-28 2017-09-05 Headwater Research Llc Managing service user discovery and service launch object placement on a device
US10057775B2 (en) 2009-01-28 2018-08-21 Headwater Research Llc Virtualized policy and charging system
US9253663B2 (en) 2009-01-28 2016-02-02 Headwater Partners I Llc Controlling mobile device communications on a roaming network based on device state
US11218854B2 (en) 2009-01-28 2022-01-04 Headwater Research Llc Service plan design, user interfaces, application programming interfaces, and device management
US9351193B2 (en) 2009-01-28 2016-05-24 Headwater Partners I Llc Intermediate networking devices
US9647918B2 (en) 2009-01-28 2017-05-09 Headwater Research Llc Mobile device and method attributing media services network usage to requesting application
US8606911B2 (en) 2009-03-02 2013-12-10 Headwater Partners I Llc Flow tagging for service policy implementation
US10492102B2 (en) 2009-01-28 2019-11-26 Headwater Research Llc Intermediate networking devices
US8745191B2 (en) 2009-01-28 2014-06-03 Headwater Partners I Llc System and method for providing user notifications
US8351898B2 (en) 2009-01-28 2013-01-08 Headwater Partners I Llc Verifiable device assisted service usage billing with integrated accounting, mediation accounting, and multi-account
US9565707B2 (en) 2009-01-28 2017-02-07 Headwater Partners I Llc Wireless end-user device with wireless data attribution to multiple personas
US9706061B2 (en) 2009-01-28 2017-07-11 Headwater Partners I Llc Service design center for device assisted services
US9578182B2 (en) 2009-01-28 2017-02-21 Headwater Partners I Llc Mobile device and service management
US9571559B2 (en) 2009-01-28 2017-02-14 Headwater Partners I Llc Enhanced curfew and protection associated with a device group
US9270559B2 (en) 2009-01-28 2016-02-23 Headwater Partners I Llc Service policy implementation for an end-user device having a control application or a proxy agent for routing an application traffic flow
US10783581B2 (en) 2009-01-28 2020-09-22 Headwater Research Llc Wireless end-user device providing ambient or sponsored services
US10841839B2 (en) 2009-01-28 2020-11-17 Headwater Research Llc Security, fraud detection, and fraud mitigation in device-assisted services systems
US20100191454A1 (en) * 2009-01-29 2010-07-29 Sony Corporation Location based personal organizer
US8671009B1 (en) 2009-04-28 2014-03-11 Schedulicity Inc. Systems and methods for on-line scheduling of appointments and other resources
US20100299396A1 (en) * 2009-05-22 2010-11-25 Xerox Corporation Method and system for configuring a selection status for contacts contained in an electronic address book
US20100315480A1 (en) * 2009-06-16 2010-12-16 Mark Kahn Method and apparatus for user association and communication in a wide area network environment
US9088649B2 (en) * 2009-08-25 2015-07-21 Amazon Technologies, Inc. Systems and methods for customer contact
US8600035B2 (en) 2009-08-25 2013-12-03 Amazon Technologies, Inc. Systems and methods for customer contact
KR101679007B1 (en) * 2009-11-03 2016-11-23 마벨 월드 트레이드 리미티드 Power saving in a communication device
US20110153668A1 (en) * 2009-12-18 2011-06-23 Research In Motion Limited Accessing a data item stored in an unavailable mobile communication device
US8948793B1 (en) 2010-02-12 2015-02-03 Bruce R. Birkhold System and method for automated remote messaging to wireless mobile devices
TW201209697A (en) 2010-03-30 2012-03-01 Michael Luna 3D mobile user interface with configurable workspace management
US9183560B2 (en) 2010-05-28 2015-11-10 Daniel H. Abelow Reality alternate
US10636015B2 (en) 2010-06-18 2020-04-28 Sharat NAGARAJ Automated schedule systems and methods
US9129266B2 (en) * 2010-06-18 2015-09-08 Sharat NAGARAJ Automated schedule systems and methods
WO2011161664A1 (en) * 2010-06-21 2011-12-29 Shimon Messika System for providing information and services to a tourist community
CA2857458A1 (en) 2010-07-26 2012-02-09 Michael Luna Mobile application traffic optimization
US8838783B2 (en) 2010-07-26 2014-09-16 Seven Networks, Inc. Distributed caching for resource and mobile network traffic management
US9043433B2 (en) 2010-07-26 2015-05-26 Seven Networks, Inc. Mobile network traffic coordination across multiple applications
US9077630B2 (en) 2010-07-26 2015-07-07 Seven Networks, Inc. Distributed implementation of dynamic wireless traffic policy
US8190701B2 (en) 2010-11-01 2012-05-29 Seven Networks, Inc. Cache defeat detection and caching of content addressed by identifiers intended to defeat cache
US8484314B2 (en) 2010-11-01 2013-07-09 Seven Networks, Inc. Distributed caching in a wireless network of content delivered for a mobile application over a long-held request
US8843153B2 (en) 2010-11-01 2014-09-23 Seven Networks, Inc. Mobile traffic categorization and policy for network use optimization while preserving user experience
WO2012060995A2 (en) 2010-11-01 2012-05-10 Michael Luna Distributed caching in a wireless network of content delivered for a mobile application over a long-held request
US9330196B2 (en) 2010-11-01 2016-05-03 Seven Networks, Llc Wireless traffic management system cache optimization using http headers
US9060032B2 (en) 2010-11-01 2015-06-16 Seven Networks, Inc. Selective data compression by a distributed traffic management system to reduce mobile data traffic and signaling traffic
US8166164B1 (en) 2010-11-01 2012-04-24 Seven Networks, Inc. Application and network-based long poll request detection and cacheability assessment therefor
GB2499534B (en) 2010-11-01 2018-09-19 Seven Networks Llc Caching adapted for mobile application behavior and network conditions
WO2012061430A2 (en) 2010-11-01 2012-05-10 Michael Luna Distributed management of keep-alive message signaling for mobile network resource conservation and optimization
CN103404193B (en) 2010-11-22 2018-06-05 七网络有限责任公司 The connection that adjustment data transmission is established with the transmission being optimized for through wireless network
GB2500327B (en) 2010-11-22 2019-11-06 Seven Networks Llc Optimization of resource polling intervals to satisfy mobile device requests
US8503664B1 (en) 2010-12-20 2013-08-06 Amazon Technologies, Inc. Quality review of contacts between customers and customer service agents
US8340275B1 (en) 2010-12-21 2012-12-25 Amazon Technologies, Inc. Selective contact between customers and customer service agents
US9367848B2 (en) 2010-12-27 2016-06-14 Stubhub, Inc. Dynamic interactive seat map
US8958542B1 (en) 2010-12-28 2015-02-17 Amazon Technologies, Inc. Followup of customer service agents
US9325662B2 (en) 2011-01-07 2016-04-26 Seven Networks, Llc System and method for reduction of mobile network traffic used for domain name system (DNS) queries
US20120209926A1 (en) * 2011-02-11 2012-08-16 Ari Backholm Automatic provisioning of instant messaging and social networking services
US8874102B2 (en) 2011-02-14 2014-10-28 Soleo Communications, Inc. Call tracking system and method
US9384496B2 (en) 2011-02-14 2016-07-05 Soleo Communications, Inc Call tracking system and method
US9154826B2 (en) 2011-04-06 2015-10-06 Headwater Partners Ii Llc Distributing content and service launch objects to mobile devices
WO2012145541A2 (en) 2011-04-19 2012-10-26 Seven Networks, Inc. Social caching for device resource sharing and management
GB2505585B (en) 2011-04-27 2015-08-12 Seven Networks Inc Detecting and preserving state for satisfying application requests in a distributed proxy and cache system
CA2797631C (en) 2011-04-27 2013-11-19 Seven Networks, Inc. System and method for making requests on behalf of a mobile device based on atomic processes for mobile network traffic relief
US8745122B2 (en) * 2011-06-14 2014-06-03 At&T Intellectual Property I, L.P. System and method for providing an adjunct device in a content delivery network
US8984581B2 (en) 2011-07-27 2015-03-17 Seven Networks, Inc. Monitoring mobile application activities for malicious traffic on a mobile device
US8934414B2 (en) 2011-12-06 2015-01-13 Seven Networks, Inc. Cellular or WiFi mobile traffic optimization based on public or private network destination
US8868753B2 (en) 2011-12-06 2014-10-21 Seven Networks, Inc. System of redundantly clustered machines to provide failover mechanisms for mobile traffic management and network resource conservation
WO2013086447A1 (en) 2011-12-07 2013-06-13 Seven Networks, Inc. Radio-awareness of mobile device for sending server-side control signals using a wireless network optimized transport protocol
US9009250B2 (en) 2011-12-07 2015-04-14 Seven Networks, Inc. Flexible and dynamic integration schemas of a traffic management system with various network operators for network traffic alleviation
US20130159511A1 (en) 2011-12-14 2013-06-20 Seven Networks, Inc. System and method for generating a report to a network operator by distributing aggregation of data
WO2013090821A1 (en) 2011-12-14 2013-06-20 Seven Networks, Inc. Hierarchies and categories for management and deployment of policies for distributed wireless traffic optimization
US9832095B2 (en) 2011-12-14 2017-11-28 Seven Networks, Llc Operation modes for mobile traffic optimization and concurrent management of optimized and non-optimized traffic
WO2013103988A1 (en) 2012-01-05 2013-07-11 Seven Networks, Inc. Detection and management of user interactions with foreground applications on a mobile device in distributed caching
CN103200547A (en) * 2012-01-06 2013-07-10 联想(北京)有限公司 Method for enabling numeric strings in short message to be changed into names
US9203864B2 (en) 2012-02-02 2015-12-01 Seven Networks, Llc Dynamic categorization of applications for network access in a mobile network
WO2013116852A1 (en) 2012-02-03 2013-08-08 Seven Networks, Inc. User as an end point for profiling and optimizing the delivery of content and data in a wireless network
US8812695B2 (en) 2012-04-09 2014-08-19 Seven Networks, Inc. Method and system for management of a virtual network connection without heartbeat messages
US20130268656A1 (en) 2012-04-10 2013-10-10 Seven Networks, Inc. Intelligent customer service/call center services enhanced using real-time and historical mobile application and traffic-related statistics collected by a distributed caching system in a mobile network
EP2680194A1 (en) 2012-06-27 2014-01-01 Xabier Uribe-Etxebarria Jimenez Proactive method and system of searching and/or inferring and/or sending information
US8775631B2 (en) 2012-07-13 2014-07-08 Seven Networks, Inc. Dynamic bandwidth adjustment for browsing or streaming activity in a wireless network based on prediction of user behavior when interacting with mobile applications
BR102012018414A2 (en) * 2012-07-24 2015-06-23 Oriun Serviços De Internet S A System and method for notifying and allowing interested parties to be connected from a network address
US9270827B2 (en) * 2012-09-07 2016-02-23 Genesys Telecommunications Laboratories, Inc. Dynamic management and redistribution of contact center media traffic
US9161258B2 (en) 2012-10-24 2015-10-13 Seven Networks, Llc Optimized and selective management of policy deployment to mobile clients in a congested network to prevent further aggravation of network congestion
US9307493B2 (en) 2012-12-20 2016-04-05 Seven Networks, Llc Systems and methods for application management of mobile device radio state promotion and demotion
US10089639B2 (en) * 2013-01-23 2018-10-02 [24]7.ai, Inc. Method and apparatus for building a user profile, for personalization using interaction data, and for generating, identifying, and capturing user data across interactions using unique user identification
US9271238B2 (en) 2013-01-23 2016-02-23 Seven Networks, Llc Application or context aware fast dormancy
US9910909B2 (en) 2013-01-23 2018-03-06 24/7 Customer, Inc. Method and apparatus for extracting journey of life attributes of a user from user interactions
US8874761B2 (en) 2013-01-25 2014-10-28 Seven Networks, Inc. Signaling optimization in a wireless network for traffic utilizing proprietary and non-proprietary protocols
CN104937582B (en) 2013-02-27 2018-11-06 惠普发展公司,有限责任合伙企业 Data synchronize
US8750123B1 (en) 2013-03-11 2014-06-10 Seven Networks, Inc. Mobile device equipped with mobile network congestion recognition to make intelligent decisions regarding connecting to an operator network
US9065765B2 (en) 2013-07-22 2015-06-23 Seven Networks, Inc. Proxy server associated with a mobile carrier for enhancing mobile traffic management in a mobile network
US20150205935A1 (en) * 2014-01-17 2015-07-23 Kenneth R. Seeley Prescribed recovery continuum care plan compliance apparatus and method of use
US20180270350A1 (en) 2014-02-28 2018-09-20 Ultratec, Inc. Semiautomated relay method and apparatus
US10748523B2 (en) 2014-02-28 2020-08-18 Ultratec, Inc. Semiautomated relay method and apparatus
US10878721B2 (en) 2014-02-28 2020-12-29 Ultratec, Inc. Semiautomated relay method and apparatus
US20180034961A1 (en) 2014-02-28 2018-02-01 Ultratec, Inc. Semiautomated Relay Method and Apparatus
US10389876B2 (en) 2014-02-28 2019-08-20 Ultratec, Inc. Semiautomated relay method and apparatus
US9582261B2 (en) * 2014-06-26 2017-02-28 Vmware, Inc. Methods and apparatus to update application deployments in cloud computing environments
CN105592191A (en) * 2014-10-22 2016-05-18 中兴通讯股份有限公司 Method and apparatus for storing private information of contact
US9648164B1 (en) 2014-11-14 2017-05-09 United Services Automobile Association (“USAA”) System and method for processing high frequency callers
US10114544B2 (en) * 2015-06-06 2018-10-30 Apple Inc. Systems and methods for generating and providing intelligent time to leave reminders
US20160366264A1 (en) * 2015-06-12 2016-12-15 International Business Machines Corporation Transferring information during a call
JP6369969B1 (en) * 2018-03-20 2018-08-08 株式会社ナレッジフロー Communication history management system
TR201820331A2 (en) * 2018-12-25 2019-01-21 Turkcell Teknoloji Arastirma Ve Gelistirme Anonim Sirketi A SYSTEM THAT ALLOWS INITIATING AND RECEIVING CALLS THROUGH A SECOND NUMBER
US11539900B2 (en) 2020-02-21 2022-12-27 Ultratec, Inc. Caption modification and augmentation systems and methods for use by hearing assisted user
US20210274046A1 (en) * 2020-03-02 2021-09-02 Cisco Technology, Inc. Extension Mobility for Analog Telephones
US11770304B1 (en) 2023-03-14 2023-09-26 Ameranth, Inc. Adaptable computing network with real time, intelligent, 4D spherical scalability, tech stack awareness, tech stack integration, automatic bi-directional communications channel switching and order equilibrium—for large enterprise, time sensitive event/transaction driven applications

Family Cites Families (112)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4582956B1 (en) 1983-07-12 1994-09-20 Bell Telephone Labor Inc Method and apparatus for displaying at a selected station special service information during a silent interval between ringing
US4551581B1 (en) * 1983-07-12 1995-06-20 Bell Telephone Labor Inc Method and apparatus for sending a data message to a selected station during a silent interval between ringing
US4959855A (en) 1986-10-08 1990-09-25 At&T Bell Laboratories Directory assistance call processing and calling customer remote signal monitoring arrangements
US4979206A (en) 1987-07-10 1990-12-18 At&T Bell Laboratories Directory assistance systems
US5058152A (en) * 1989-12-12 1991-10-15 The Telephone Connection Anonymous interactive telephone system having direct connect feature
US4969185A (en) * 1989-12-29 1990-11-06 At&T Bell Laboratories Automated booking of telecommunications calls
US5163083A (en) * 1990-10-12 1992-11-10 At&T Bell Laboratories Automation of telephone operator assistance calls
US5206903A (en) * 1990-12-26 1993-04-27 At&T Bell Laboratories Automatic call distribution based on matching required skills with agents skills
US5557518A (en) 1994-04-28 1996-09-17 Citibank, N.A. Trusted agents for open electronic commerce
US5367561A (en) 1992-02-10 1994-11-22 First City Texas-Dallas Cash access system and method of operation
US5329578A (en) * 1992-05-26 1994-07-12 Northern Telecom Limited Personal communication service with mobility manager
US5848131A (en) 1993-02-22 1998-12-08 Murex Securities, Ltd. Automatic information and routing system for telephonic services
EP0624965A3 (en) * 1993-03-23 1996-01-31 Us West Advanced Tech Inc Method and system for searching an on-line directory at a telephone station.
US5724520A (en) 1993-06-08 1998-03-03 Anthony V. Pugliese Electronic ticketing and reservation system and method
US5450476A (en) * 1993-11-22 1995-09-12 Bell Communications Research, Inc. Method and system for providing nonpublished number messaging service
NO179888C (en) 1993-12-17 1998-05-27 Bellboy International As booking System
US5689700A (en) * 1993-12-29 1997-11-18 Microsoft Corporation Unification of directory service with file system services
US5550968A (en) * 1994-04-12 1996-08-27 International Business Machines Corporation Method and system for providing access security to controls in a graphical user interface
US5797092A (en) * 1994-04-28 1998-08-18 Metro One Telecommunications, Inc. Method for monitoring the connection between the subscriber and the destination telephone and providing directory assistance upon detection of predetermined tone
US5873032A (en) * 1994-04-28 1999-02-16 Metro One Telecommunications, Inc. Method and system for providing directory assistance services during attempt to complete customer or after call termination via an alphanumeric page
US7110520B1 (en) * 1994-04-28 2006-09-19 Metro One Telecommunications, Inc. Method and system for directory assistance services
US5948040A (en) 1994-06-24 1999-09-07 Delorme Publishing Co. Travel reservation information and planning system
US5652789A (en) * 1994-09-30 1997-07-29 Wildfire Communications, Inc. Network based knowledgeable assistant
US5613006A (en) * 1994-11-18 1997-03-18 Reese; Morris Automated directory assistance call completion and calling number delivery system
US5675637A (en) * 1995-05-16 1997-10-07 Inventions, Inc. Method for automatically obtaining and presenting data from multiple data sources
US5644711A (en) * 1995-05-26 1997-07-01 Intel Corporation Multi-privileged level directory access on the AT&T worldworxsm personal conferencing service
US5956024A (en) * 1995-08-08 1999-09-21 Continental Cablevision, Inc. Graphical user interface for customer service representatives for subscriber management systems
US5689547A (en) * 1995-11-02 1997-11-18 Ericsson Inc. Network directory methods and systems for a cellular radiotelephone
US6853636B1 (en) * 1995-11-17 2005-02-08 Mci Communications Corporation Reverse call origination via a packet switched network
US5812950A (en) * 1995-11-27 1998-09-22 Telefonaktiebolaget Lm Ericsson (Publ) Cellular telephone system having prioritized greetings for predefined services to a subscriber
US5797126A (en) 1996-02-16 1998-08-18 Helbling; Edward Automatic theater ticket concierge
US5855006A (en) * 1996-03-01 1998-12-29 Humware Personal activity scheduling apparatus
US5848396A (en) * 1996-04-26 1998-12-08 Freedom Of Information, Inc. Method and apparatus for determining behavioral profile of a computer user
US5850433A (en) * 1996-05-01 1998-12-15 Sprint Communication Co. L.P. System and method for providing an on-line directory service
US5933778A (en) * 1996-06-04 1999-08-03 At&T Wireless Services Inc. Method and apparatus for providing telecommunication services based on a subscriber profile updated by a personal information manager
US5835570A (en) * 1996-06-26 1998-11-10 At&T Corp Voice-directed telephone directory with voice access to directory assistance
US5953393A (en) * 1996-07-15 1999-09-14 At&T Corp. Personal telephone agent
US5943410A (en) * 1996-08-02 1999-08-24 Siemens Information And Communications Networks, Inc. Automated calling of multiple numbers using directory assistance
US6065016A (en) * 1996-08-06 2000-05-16 At&T Corporation Universal directory service
US5897620A (en) 1997-07-08 1999-04-27 Priceline.Com Inc. Method and apparatus for the sale of airline-specified flight tickets
US6246759B1 (en) * 1996-09-26 2001-06-12 Rockwell International Corporation Call overflow system and method for overflowing telephone calls between telephonic switches
US5983200A (en) 1996-10-09 1999-11-09 Slotznick; Benjamin Intelligent agent for executing delegated tasks
US6064878A (en) * 1996-10-23 2000-05-16 At&T Corp. Method for separately permissioned communication
US5854836A (en) * 1996-10-25 1998-12-29 Bellsouth Corporation Method and system for utilizing an information delivery service in a local number portability environment
US5915001A (en) * 1996-11-14 1999-06-22 Vois Corporation System and method for providing and using universally accessible voice and speech data files
US6073023A (en) * 1998-01-07 2000-06-06 Comcast Cellular Communications, Inc. Communications system having pre-defined calling group
US6125281A (en) * 1997-01-31 2000-09-26 Nokia Mobile Phones Limited Real-time SMS application messaging using an SMSC-linked server
ATE295660T1 (en) * 1997-02-21 2005-05-15 Cit Alcatel REMOTE COMMUNICATION SYSTEM SERVICE AND A SERVICE DEVICE FOR REALIZING SUCH A SERVICE
US6049796A (en) * 1997-02-24 2000-04-11 Nokia Mobile Phones Limited Personal digital assistant with real time search capability
US6775371B2 (en) * 1997-03-13 2004-08-10 Metro One Telecommunications, Inc. Technique for effectively providing concierge-like services in a directory assistance system
US6038305A (en) * 1997-03-28 2000-03-14 Bell Atlantic Network Services, Inc. Personal dial tone service with personalized caller ID
US6192123B1 (en) * 1997-04-14 2001-02-20 National Tech Team Inc. Method and apparatus for initiating telephone calls using a data network
US6442263B1 (en) * 1997-04-23 2002-08-27 Nortel Networks Limited Electronic business cards
US6058169A (en) * 1997-08-08 2000-05-02 International Business Machines Corporation Selective fax routing through the internet
US6931116B1 (en) * 1997-09-08 2005-08-16 Mci Communications Corporation Multiple routing options in a telecommunications service platform
US6404876B1 (en) * 1997-09-25 2002-06-11 Gte Intelligent Network Services Incorporated System and method for voice activated dialing and routing under open access network control
US6535596B1 (en) * 1997-09-29 2003-03-18 Lucent Technologies Inc. Call processing system utilizing subscriber services and preferences
US6269369B1 (en) * 1997-11-02 2001-07-31 Amazon.Com Holdings, Inc. Networked personal contact manager
US5960442A (en) * 1997-11-12 1999-09-28 Genesys Telecommunications Laboratories, Inc. Real-time interactive directory
US6310944B1 (en) * 1997-12-17 2001-10-30 Nortel Networks Limited Method for adding context to communications
US7167711B1 (en) * 1997-12-23 2007-01-23 Openwave Systems Inc. System and method for controlling financial transactions over a wireless network
US5960406A (en) * 1998-01-22 1999-09-28 Ecal, Corp. Scheduling system for use between users on the web
US6107935A (en) * 1998-02-11 2000-08-22 International Business Machines Corporation Systems and methods for access filtering employing relaxed recognition constraints
US6134530A (en) 1998-04-17 2000-10-17 Andersen Consulting Llp Rule based routing system and method for a virtual sales and service center
US6697632B1 (en) * 1998-05-07 2004-02-24 Sharp Laboratories Of America, Inc. Multi-media coordinated delivery system and method
US6085166A (en) * 1998-06-19 2000-07-04 International Business Machines Electronic calendar with group scheduling and asynchronous fan out method
JP3654773B2 (en) * 1998-07-08 2005-06-02 富士通株式会社 Information exchange method, information management distribution device, information management device, information distribution device, computer readable recording medium recording information management distribution program, computer readable recording medium recording information management program, and information distribution program Computer-readable recording medium
US6539080B1 (en) 1998-07-14 2003-03-25 Ameritech Corporation Method and system for providing quick directions
US6714536B1 (en) * 1998-07-21 2004-03-30 Eric M. Dowling Method and apparatus for cosocket telephony
KR100273635B1 (en) * 1998-07-31 2000-12-15 윤종용 Method for processing an input number by user and displaying the number on the lcd of telephone
US6483910B1 (en) * 1998-08-27 2002-11-19 Cbt Flint Partners Method and apparatus for charging a fee to a party initiating a telephone call when the party is not on an authorization list associated with the called party
US20020118800A1 (en) * 1998-08-27 2002-08-29 Maria Martinez Telecommunication systems and methods therefor
US6584312B1 (en) * 1998-08-31 2003-06-24 Telefonaktiebolaget Lm Ericsson (Publ) Adaptive subscriber service allocation
US6381325B1 (en) * 1998-09-22 2002-04-30 Operator Service Co. System and method for wireless directory assistance
US6253203B1 (en) * 1998-10-02 2001-06-26 Ncr Corporation Privacy-enhanced database
JP3480816B2 (en) * 1998-11-09 2003-12-22 株式会社東芝 Multimedia communication terminal device and multimedia communication system
US6369840B1 (en) * 1999-03-10 2002-04-09 America Online, Inc. Multi-layered online calendaring and purchasing
US6438217B1 (en) * 1999-03-11 2002-08-20 Microsoft Corporation Apparatus and method for future transmission of device-independent messages
US6560456B1 (en) * 1999-05-24 2003-05-06 Openwave Systems, Inc. System and method for providing subscriber-initiated information over the short message service (SMS) or a microbrowser
US6477576B2 (en) * 1999-06-17 2002-11-05 International Business Machines Corporation Methods, systems and computer program products for the automated discovery of a services menu
US6785379B1 (en) * 1999-06-28 2004-08-31 Aspect Communications Corporation Call management system with call control form user workstation computers
US6546002B1 (en) * 1999-07-07 2003-04-08 Joseph J. Kim System and method for implementing an intelligent and mobile menu-interface agent
US6542596B1 (en) * 1999-08-12 2003-04-01 Bellsouth Intellectual Property Corporation System and method for privacy management
US6324271B1 (en) * 1999-08-17 2001-11-27 Nortel Networks Limited System and method for authentication of caller identification
US6798772B2 (en) * 1999-09-07 2004-09-28 Nortel Network Limited Method for public access to private phone numbers and other telephonic peripherals using a caller access code
US6850603B1 (en) * 1999-09-13 2005-02-01 Microstrategy, Incorporated System and method for the creation and automatic deployment of personalized dynamic and interactive voice services
US6404884B1 (en) * 1999-10-08 2002-06-11 Grape Technology Group, Inc. Personalized assistance system and method
US6819919B1 (en) * 1999-10-29 2004-11-16 Telcontar Method for providing matching and introduction services to proximate mobile users and service providers
US6832203B1 (en) * 1999-11-05 2004-12-14 Cim, Ltd. Skills based contact routing
US6459782B1 (en) 1999-11-10 2002-10-01 Goldstar Information Technologies, Llc System and method of developing mapping and directions from caller ID
US20020055351A1 (en) * 1999-11-12 2002-05-09 Elsey Nicholas J. Technique for providing personalized information and communications services
US6584192B1 (en) * 1999-12-06 2003-06-24 Genesys Telecommunications Laboratories, Inc. Method and apparatus for skills-based task routing
US7613695B1 (en) * 1999-12-06 2009-11-03 Reed Elsevier Inc. Relationship management system that provides an indication of users having a relationship with a specified contact
US6665389B1 (en) * 1999-12-09 2003-12-16 Haste, Iii Thomas E. Anonymous interactive internet-based dating service
US6687341B1 (en) * 1999-12-21 2004-02-03 Bellsouth Intellectual Property Corp. Network and method for the specification and delivery of customized information content via a telephone interface
US6845448B1 (en) * 2000-01-07 2005-01-18 Pennar Software Corporation Online repository for personal information
US20030069777A1 (en) * 2000-01-31 2003-04-10 Zvi Or-Bach Integrated system for providing remote outsourcing of services
AU2001238691A1 (en) * 2000-02-24 2001-09-03 Tvgrid, Inc. Web-driven calendar updating system
US6985948B2 (en) * 2000-03-29 2006-01-10 Fujitsu Limited User's right information and keywords input based search query generating means method and apparatus for searching a file
US6976078B1 (en) * 2000-05-08 2005-12-13 International Business Machines Corporation Process for simultaneous user access using access control structures for authoring systems
US7028178B2 (en) * 2000-06-08 2006-04-11 The Herff Jones Company Of Indiana, Inc. Scheduling system and method including creating and/or changing a scheduling system by an administrator and making appointments employing the schedule conducted through a global computer network
US6731927B1 (en) * 2000-07-14 2004-05-04 Context Connect, Inc. System and method for context association
US20020032589A1 (en) * 2000-09-13 2002-03-14 Infospace, Inc. System and method for providing an advanced personal information manager
US6978006B1 (en) * 2000-10-12 2005-12-20 Intervoice Limited Partnership Resource management utilizing quantified resource attributes
US20020085701A1 (en) * 2000-10-30 2002-07-04 Parsons Eric W. Method and system for providing unified communication management based on presence information
US20020069145A1 (en) * 2000-12-05 2002-06-06 Luis Collado Software system providing time card reporting using a calendar system
US20040029567A1 (en) * 2001-05-25 2004-02-12 Timmins Timothy A. Technique for effectively providing personalized communications and information assistance services
US7313617B2 (en) * 2001-09-28 2007-12-25 Dale Malik Methods and systems for a communications and information resource manager
US6738461B2 (en) * 2001-11-01 2004-05-18 Callwave, Inc. Methods and apparatus for returning a call over a telephony system
US7212615B2 (en) * 2002-05-31 2007-05-01 Scott Wolmuth Criteria based marketing for telephone directory assistance
US7412042B2 (en) * 2003-02-14 2008-08-12 Grape Technology Group, Inc. Technique for providing information assistance including a concierge-type service
US8693672B2 (en) * 2005-05-03 2014-04-08 Grape Technology Group, Inc. Technique for effectively assisting a user during an information assistance call

Also Published As

Publication number Publication date
US20040258231A1 (en) 2004-12-23
US20020055351A1 (en) 2002-05-09
US20050002508A1 (en) 2005-01-06
US20090110179A1 (en) 2009-04-30
EP1362315A2 (en) 2003-11-19
US20050002501A1 (en) 2005-01-06
WO2002052368A3 (en) 2003-02-13
AU2002227182A1 (en) 2002-07-08
US20040259535A1 (en) 2004-12-23
WO2002052368A2 (en) 2002-07-04
CA2431154C (en) 2012-02-14
US8229401B2 (en) 2012-07-24
US20050002509A1 (en) 2005-01-06
US7388950B2 (en) 2008-06-17
US20090156178A1 (en) 2009-06-18
US7499537B2 (en) 2009-03-03
US20050002510A1 (en) 2005-01-06
US8447282B2 (en) 2013-05-21
US20120281824A1 (en) 2012-11-08

Similar Documents

Publication Publication Date Title
CA2431154A1 (en) Technique for providing personalized information and communications services
EP1574085B1 (en) Instant messaging and presence services
US8938060B2 (en) Technique for effectively providing personalized communications and information assistance services
KR100701852B1 (en) Method and apparatus for exchange of information in a communication network
US7330721B2 (en) Method and system for supporting non-intrusive and effective voice communication among mobile users
EP1378142B1 (en) Method and system for using use status information of terminal equipment
US6298228B1 (en) Lazy updates of profiles in a system of communication devices
US20040058710A1 (en) Technique for synchronizing data in user devices through an information service
US20080076395A1 (en) Method and System for Supporting Non-Intrusive and Effective Voice Communication Among Mobile Users
CN101032118B (en) Method and system for processing a user's identity
US20120296975A1 (en) Selection of a communication mode
US20040078476A1 (en) System and method for maintaining special purpose web pages
KR100534155B1 (en) System and Method for conference call service using short message service
JP2003259450A (en) Schedule managing method, program for processing by computer therein, and portable information terminal
KR20080097251A (en) How to provide information and advertisement when ring signal of telephone
TWI788812B (en) System and method for voice communication management
JP2004328177A (en) Program for carrying out customer service in combination with data communication and speech, information processing method, telephone set, and information processing system
WO2001086897A1 (en) System for enabling one-click telephone connections
KR101927746B1 (en) Method and system for sending call disconnection message
KR100454488B1 (en) Character and letter transmission service method for sender confirm
KR20030026371A (en) Phone Number Guiding System for Mobile Telecommunication Terminal
KR20020069529A (en) Information Providing Method and System through PSTN and Terminal Device
CA2453499A1 (en) Technique for effectively providing personalized communications and information assistance services
KR20100022548A (en) Apparatus and method for confirming terminal presence at real-time
WO2002065239A2 (en) System and method for maintaining special purpose web pages

Legal Events

Date Code Title Description
EEER Examination request
MKLA Lapsed

Effective date: 20131115