CA2447053A1 - System and method for performing diagnostics using a portable device - Google Patents
System and method for performing diagnostics using a portable device Download PDFInfo
- Publication number
- CA2447053A1 CA2447053A1 CA002447053A CA2447053A CA2447053A1 CA 2447053 A1 CA2447053 A1 CA 2447053A1 CA 002447053 A CA002447053 A CA 002447053A CA 2447053 A CA2447053 A CA 2447053A CA 2447053 A1 CA2447053 A1 CA 2447053A1
- Authority
- CA
- Canada
- Prior art keywords
- diagnostic
- technician
- template
- definition
- screen
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Classifications
-
- G—PHYSICS
- G05—CONTROLLING; REGULATING
- G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
- G05B19/00—Programme-control systems
- G05B19/02—Programme-control systems electric
- G05B19/18—Numerical control [NC], i.e. automatically operating machines, in particular machine tools, e.g. in a manufacturing environment, so as to execute positioning, movement or co-ordinated operations by means of programme data in numerical form
- G05B19/19—Numerical control [NC], i.e. automatically operating machines, in particular machine tools, e.g. in a manufacturing environment, so as to execute positioning, movement or co-ordinated operations by means of programme data in numerical form characterised by positioning or contouring control systems, e.g. to control position from one programmed point to another or to control movement along a programmed continuous path
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
- G06F16/21—Design, administration or maintenance of databases
- G06F16/217—Database tuning
-
- G—PHYSICS
- G05—CONTROLLING; REGULATING
- G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
- G05B2219/00—Program-control systems
- G05B2219/20—Pc systems
- G05B2219/23—Pc programming
- G05B2219/23027—Database with information on how to control or test different appliances
-
- G—PHYSICS
- G05—CONTROLLING; REGULATING
- G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
- G05B2219/00—Program-control systems
- G05B2219/20—Pc systems
- G05B2219/24—Pc safety
- G05B2219/24058—Remote testing, monitoring independent from normal control by pc
-
- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
- Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y10S707/00—Data processing: database and file management or data structures
- Y10S707/99931—Database or file accessing
- Y10S707/99933—Query processing, i.e. searching
Abstract
A diagnostic tool suite is made available to technicians (104) servicing equipment (102) at residential and business locations using a portable device (106) such as a PDA. The PDA runs a main engine (1200) that can execute diagnostic modules (112), with each diagnostic module corresponding to a particular appliance (102) or device that requires troubleshooting, repair, diagnosis, maintenance or installation. The diagnostic modules use a limited number of templates (1113) to define possible screen layouts for each screen displayed to the technician.
Additionally, the diagnostic module includes a diagnostic flow definition file (1111) wherein each record corresponds to a screen displayed to a technician. The main engine (1200) uses the template information (1113) and the diagnostic flow definition records (1111) to fully define a screen (106) to display to a technician (104). In this way, an extensible, modular, non-specific diagnostic tool suite is available to a technician (104). To simplify creation of the diagnostic definition files (1111), a graphical user development tool (400) is provided that allows a non-skilled user to select a template definition, to be prompted for definitions of the fields in that template and to create the diagnostic definition file incorporating the user's input.
Additionally, the diagnostic module includes a diagnostic flow definition file (1111) wherein each record corresponds to a screen displayed to a technician. The main engine (1200) uses the template information (1113) and the diagnostic flow definition records (1111) to fully define a screen (106) to display to a technician (104). In this way, an extensible, modular, non-specific diagnostic tool suite is available to a technician (104). To simplify creation of the diagnostic definition files (1111), a graphical user development tool (400) is provided that allows a non-skilled user to select a template definition, to be prompted for definitions of the fields in that template and to create the diagnostic definition file incorporating the user's input.
Applications Claiming Priority (3)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US28982501P | 2001-05-10 | 2001-05-10 | |
US60/289,825 | 2001-05-10 | ||
PCT/US2002/014633 WO2002091088A2 (en) | 2001-05-10 | 2002-05-10 | System and method for performing diagnostics using a portable device |
Publications (2)
Publication Number | Publication Date |
---|---|
CA2447053A1 true CA2447053A1 (en) | 2002-11-14 |
CA2447053C CA2447053C (en) | 2006-03-14 |
Family
ID=23113263
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
CA002447053A Expired - Fee Related CA2447053C (en) | 2001-05-10 | 2002-05-10 | System and method for performing diagnostics using a portable device |
Country Status (8)
Country | Link |
---|---|
US (1) | US6862589B2 (en) |
EP (1) | EP1386199B1 (en) |
AT (1) | ATE330263T1 (en) |
AU (1) | AU2002305477A1 (en) |
CA (1) | CA2447053C (en) |
DE (1) | DE60212372T2 (en) |
ES (1) | ES2266503T3 (en) |
WO (1) | WO2002091088A2 (en) |
Families Citing this family (80)
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US20040003232A1 (en) * | 2002-06-28 | 2004-01-01 | Levenson Samuel M. | Method and system for vehicle component authentication of another vehicle component |
US7137142B2 (en) | 2002-06-28 | 2006-11-14 | Motorola, Inc. | Method and system for vehicle authentication of a component using key separation |
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US20040003230A1 (en) * | 2002-06-28 | 2004-01-01 | Puhl Larry C. | Method and system for vehicle authentication of a service technician |
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US20050240555A1 (en) * | 2004-02-12 | 2005-10-27 | Lockheed Martin Corporation | Interactive electronic technical manual system integrated with the system under test |
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US20060120181A1 (en) * | 2004-10-05 | 2006-06-08 | Lockheed Martin Corp. | Fault detection and isolation with analysis of built-in-test results |
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JP4055800B2 (en) * | 2005-12-29 | 2008-03-05 | ダイキン工業株式会社 | Specific equipment management device |
US8150156B2 (en) * | 2006-01-04 | 2012-04-03 | International Business Machines Corporation | Automated processing of paper forms using remotely-stored templates |
US7774327B1 (en) * | 2006-01-31 | 2010-08-10 | Network Appliance, Inc. | Method and system for reducing boot time of a storage server |
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JP5138970B2 (en) * | 2006-12-20 | 2013-02-06 | リプレックス株式会社 | System, server, information terminal, operating system, middleware, information communication device, authentication method, system, and application software |
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ITRN20070007A1 (en) * | 2007-02-08 | 2007-05-10 | Indesit Company Spa | PORTABLE TECHNICAL ASSISTANCE DEVICE FOR A HOUSEHOLD APPLIANCE |
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US8046704B2 (en) * | 2007-04-30 | 2011-10-25 | Accenture Global Services Limited | Compliance monitoring |
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US20080288462A1 (en) * | 2007-05-16 | 2008-11-20 | Naono Norihiko | Database system and display method on information terminal |
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US20090276706A1 (en) * | 2008-05-05 | 2009-11-05 | Andrew Kenneth Lukes | Method for automating troubleshooting flowcharts |
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GB2473194A (en) * | 2009-09-02 | 2011-03-09 | 1E Ltd | Monitoring the performance of a computer based on the value of a net useful activity metric |
US8655830B2 (en) * | 2009-10-06 | 2014-02-18 | Johnson Controls Technology Company | Systems and methods for reporting a cause of an event or equipment state using causal relationship models in a building management system |
US20110087650A1 (en) * | 2009-10-06 | 2011-04-14 | Johnson Controls Technology Company | Creation and use of causal relationship models in building management systems and applications |
US9475359B2 (en) * | 2009-10-06 | 2016-10-25 | Johnson Controls Technology Company | Systems and methods for displaying a hierarchical set of building management system information |
US8195691B2 (en) * | 2009-12-18 | 2012-06-05 | Microsoft Corporation | Query-based tree formation |
MY155432A (en) | 2010-03-18 | 2015-10-15 | Nuodb Inc | Database management system |
US8682921B2 (en) | 2010-07-07 | 2014-03-25 | Johnson Controls Technology Company | Query engine for building management systems |
US8516016B2 (en) | 2010-07-07 | 2013-08-20 | Johnson Controls Technology Company | Systems and methods for facilitating communication between a plurality of building automation subsystems |
US8621362B2 (en) | 2011-01-21 | 2013-12-31 | Xerox Corporation | Mobile screen methods and systems for collaborative troubleshooting of a device |
US20120248212A1 (en) * | 2011-03-30 | 2012-10-04 | Trane International Inc. | Methods and Systems for Controlling a Hybrid Heating System |
KR20130036579A (en) * | 2011-10-04 | 2013-04-12 | 삼성전자주식회사 | Potable device and method for providing diagnosis service, and diagnosis system |
US9483344B2 (en) * | 2012-04-05 | 2016-11-01 | Assurant, Inc. | System, method, apparatus, and computer program product for providing mobile device support services |
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FR2689359B1 (en) | 1992-03-27 | 1996-06-14 | Aerospatiale | MAINTENANCE ASSISTANCE DEVICE FOR A PLASMA TORCH. |
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US6546002B1 (en) | 1999-07-07 | 2003-04-08 | Joseph J. Kim | System and method for implementing an intelligent and mobile menu-interface agent |
US6454150B1 (en) * | 2000-12-28 | 2002-09-24 | Pitney Bowes Inc. | Soft-start feature for continuous web cutters |
US6671655B2 (en) * | 2000-12-28 | 2003-12-30 | John A Moccio | Strategy based diagnostic system |
-
2002
- 2002-05-10 ES ES02734298T patent/ES2266503T3/en not_active Expired - Lifetime
- 2002-05-10 CA CA002447053A patent/CA2447053C/en not_active Expired - Fee Related
- 2002-05-10 US US10/141,775 patent/US6862589B2/en not_active Expired - Lifetime
- 2002-05-10 AU AU2002305477A patent/AU2002305477A1/en not_active Abandoned
- 2002-05-10 EP EP02734298A patent/EP1386199B1/en not_active Expired - Lifetime
- 2002-05-10 AT AT02734298T patent/ATE330263T1/en not_active IP Right Cessation
- 2002-05-10 WO PCT/US2002/014633 patent/WO2002091088A2/en active IP Right Grant
- 2002-05-10 DE DE60212372T patent/DE60212372T2/en not_active Expired - Fee Related
Also Published As
Publication number | Publication date |
---|---|
ATE330263T1 (en) | 2006-07-15 |
WO2002091088A3 (en) | 2003-02-27 |
ES2266503T3 (en) | 2007-03-01 |
EP1386199B1 (en) | 2006-06-14 |
US20030009710A1 (en) | 2003-01-09 |
DE60212372D1 (en) | 2006-07-27 |
AU2002305477A1 (en) | 2002-11-18 |
EP1386199A2 (en) | 2004-02-04 |
CA2447053C (en) | 2006-03-14 |
DE60212372T2 (en) | 2007-05-31 |
WO2002091088A2 (en) | 2002-11-14 |
US6862589B2 (en) | 2005-03-01 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
EEER | Examination request | ||
MKLA | Lapsed |