CA2500701C - Dynamic control system diagnostics for modular architectures - Google Patents
Dynamic control system diagnostics for modular architectures Download PDFInfo
- Publication number
- CA2500701C CA2500701C CA2500701A CA2500701A CA2500701C CA 2500701 C CA2500701 C CA 2500701C CA 2500701 A CA2500701 A CA 2500701A CA 2500701 A CA2500701 A CA 2500701A CA 2500701 C CA2500701 C CA 2500701C
- Authority
- CA
- Canada
- Prior art keywords
- module
- status
- component
- graphical display
- reproduction system
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Expired - Fee Related
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
- G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
- G06F11/0766—Error or fault reporting or storing
- G06F11/0769—Readable error formats, e.g. cross-platform generic formats, human understandable formats
-
- G—PHYSICS
- G05—CONTROLLING; REGULATING
- G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
- G05B23/00—Testing or monitoring of control systems or parts thereof
- G05B23/02—Electric testing or monitoring
- G05B23/0205—Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults
- G05B23/0259—Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults characterized by the response to fault detection
- G05B23/0267—Fault communication, e.g. human machine interface [HMI]
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
- G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
- G06F11/0706—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment
- G06F11/0733—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment in a data processing system embedded in an image processing device, e.g. printer, facsimile, scanner
Abstract
A diagnostic method for diagnosing post-manufacture modular add-on components coupled to a system at least includes: a) dynamically retrieving control system topology information not stored at the time of manufacture pertaining to a module chosen for a system graphical display; b) via each module, generating diagnostic information about the components of a module; c) dynamically retrieving module diagnostic information pertaining to a module chosen for a system graphical display; d) hierarchically displaying the component levels of the module chosen for graphical display; e) providing a link between the component levels; and f) indicating the diagnostic status of a displayed component level.
Description
DYNAMIC CONTROL SYSTEM DIAGNOSTICS FOR MODULAR
ARCHITECTURES
1. Field of the Invention The present invention generally relates to the automated diagnostics of electrical, mechanical and electromechanical systems and devices. More specifically, the present invention relates to improved diagnostics and troubleshooting for systems and devices which accommodate modular add-ons.
io 2. Background of Related Art Current electrical and electromechanical systems such as document reproduction machines are increasingly manufactured and sold as separate modular components which can be attached and assembled at the eventual operational site. There is also a desire to provide effective diagnostic programs that electronically monitor the status of the modu-lar components and report any fault conditions (conditions which are outside of expected normal operation) to a convenient display to enhance the ability of both service repair persons and customers to properly diagnose the causes of, and solutions for component malfunctions.
Prior art approaches to modular system diagnostics are typified by the Xerox 2o 5090/family of products, where the electrical control information for all of the modular components anticipated to be connected in the system are pre-stored prior to the core component or components leaving the factory. A hierarchical display illustrates the elec-trical control topology of each of the modules coupled to the system that can be used as
ARCHITECTURES
1. Field of the Invention The present invention generally relates to the automated diagnostics of electrical, mechanical and electromechanical systems and devices. More specifically, the present invention relates to improved diagnostics and troubleshooting for systems and devices which accommodate modular add-ons.
io 2. Background of Related Art Current electrical and electromechanical systems such as document reproduction machines are increasingly manufactured and sold as separate modular components which can be attached and assembled at the eventual operational site. There is also a desire to provide effective diagnostic programs that electronically monitor the status of the modu-lar components and report any fault conditions (conditions which are outside of expected normal operation) to a convenient display to enhance the ability of both service repair persons and customers to properly diagnose the causes of, and solutions for component malfunctions.
Prior art approaches to modular system diagnostics are typified by the Xerox 2o 5090/family of products, where the electrical control information for all of the modular components anticipated to be connected in the system are pre-stored prior to the core component or components leaving the factory. A hierarchical display illustrates the elec-trical control topology of each of the modules coupled to the system that can be used as
-2-an aid to indicate fault conditions in any of the components of a module. This is essen-tially a closed architecture approach to document reproduction systems, in that either only predefined modular components are to be attached to the system, or when other modular components are connected to the system (e.g., manufactured or supplied by separate entities that are unrelated to the manufacturer or supplier of the core system components), there is no possibility of either running diagnostics or displaying diagnostic results without modifying the standard user interface.
There is a need to provide a modular system with both an open architecture, and the ability to provide a dynamic electrical control diagrams incorporating the electrical control topology of all of the modules coupled to the system without relying upon prestored static or hard coded information. There is also a need to provide such an open architecture system for not only providing display information related to failure of components in the modules, but also modular component status information.
SUMMARY
In view of the above-identified problems and limitations of the prior art, the pre-sent invention provides a diagnostic method for performing diagnostics in a modular document reproduction system adapted to receive modular components comprising:
graphically displaying a hierarchical representation of a modular document reproduction system, the graphical display of the hierarchical representation including system components and modules of the modular document reproduction system;
detecting all of the modules coupled to the modular document reproduction system;
updating the graphical display of the hierarchical representation of the modular document reproduction system to include detected modules based on electrical control levels of system components and modules;
sending a request for status to a module presented in the updated graphical display;
receiving electrical control topology and fault status for each component of the module identified in the request for status; and
There is a need to provide a modular system with both an open architecture, and the ability to provide a dynamic electrical control diagrams incorporating the electrical control topology of all of the modules coupled to the system without relying upon prestored static or hard coded information. There is also a need to provide such an open architecture system for not only providing display information related to failure of components in the modules, but also modular component status information.
SUMMARY
In view of the above-identified problems and limitations of the prior art, the pre-sent invention provides a diagnostic method for performing diagnostics in a modular document reproduction system adapted to receive modular components comprising:
graphically displaying a hierarchical representation of a modular document reproduction system, the graphical display of the hierarchical representation including system components and modules of the modular document reproduction system;
detecting all of the modules coupled to the modular document reproduction system;
updating the graphical display of the hierarchical representation of the modular document reproduction system to include detected modules based on electrical control levels of system components and modules;
sending a request for status to a module presented in the updated graphical display;
receiving electrical control topology and fault status for each component of the module identified in the request for status; and
-3-dynamically integrating the electrical control topology and fault status for each component of the module corresponding to the request into the graphical display of the hierarchical representation of the modular document reproduction system.
The teachings of the present invention can be applied to any number of electrical and electromechanical systems and machines, such as high speed, higher capacity photocopiers and printers, for example.
BRIEF DESCRIPTION OF THE DRAWINGS
Features of the present invention will become apparent to those skilled in the art from the following description with reference to the drawings, in which:
Figure 1 is a general schematic diagram of the present-inventive system capable of automated, interactive diagnostics of add-on modular components;
Figure 2 is a sample graphical display of the modules connected to the system according to the present invention;
The teachings of the present invention can be applied to any number of electrical and electromechanical systems and machines, such as high speed, higher capacity photocopiers and printers, for example.
BRIEF DESCRIPTION OF THE DRAWINGS
Features of the present invention will become apparent to those skilled in the art from the following description with reference to the drawings, in which:
Figure 1 is a general schematic diagram of the present-inventive system capable of automated, interactive diagnostics of add-on modular components;
Figure 2 is a sample graphical display of the modules connected to the system according to the present invention;
-4-Figure 3 shows the different levels of a hierarchical module representation where no components are in a fault condition;
Figure 4 is a flowchart detailing the steps employed by the present-inventive di-agnostic and display method; and Figure 5 shows the different levels of a hierarchical module representation where at least one component is in a fault condition.
DETAILED DESCRIPTION
The system 100 in Figure 1 is a modular document reproduction system with an open architecture capability. The system core 110 can contain, for example, components such as a print engine 150 for performing electrostatic image reproduction, a power sup-ply 130, a control unit 134, memory 140, and a user interface 120, serving both to com-municate with a user and graphically and textually display status and diagnostic informa-tion about the components coupled to the system. Many module types are envisioned, including for example, a feeder module 170 for feeding documents to the main unit com-prising the print engine, a stacker module 180 for staking and sorting document copies, and other modules such as the one 190 symbolically shown for other document finishing operations (e.g., binding). The modules can be connected via standard or proprietary buses without departing from the scope of the present invention.
Coupled to the user interface 120 is a display (not shown) for displaying the elec-trical control topology of all of the connected modules, as well as well as the status of each module, and any fault conditions of module components. The terms "peripheral,"
Figure 4 is a flowchart detailing the steps employed by the present-inventive di-agnostic and display method; and Figure 5 shows the different levels of a hierarchical module representation where at least one component is in a fault condition.
DETAILED DESCRIPTION
The system 100 in Figure 1 is a modular document reproduction system with an open architecture capability. The system core 110 can contain, for example, components such as a print engine 150 for performing electrostatic image reproduction, a power sup-ply 130, a control unit 134, memory 140, and a user interface 120, serving both to com-municate with a user and graphically and textually display status and diagnostic informa-tion about the components coupled to the system. Many module types are envisioned, including for example, a feeder module 170 for feeding documents to the main unit com-prising the print engine, a stacker module 180 for staking and sorting document copies, and other modules such as the one 190 symbolically shown for other document finishing operations (e.g., binding). The modules can be connected via standard or proprietary buses without departing from the scope of the present invention.
Coupled to the user interface 120 is a display (not shown) for displaying the elec-trical control topology of all of the connected modules, as well as well as the status of each module, and any fault conditions of module components. The terms "peripheral,"
-5-"computer peripheral," and "peripheral device" refer, for example, to any apparatus that can interface with a computer, whether it be a conventional computer peripheral device such as a printer, or other devices such as appliances with computer interfaces. Diagnos-tic routines for each module can be initiated and controlled either by the user interface 120, or a Program and Systems Information Protocol (PSIP) 194 or a Personal Service Workstation (PSW) 198 connected to the system core 110.
The display 205 in Figure 2 graphically illustrates an example of what a system user might see showing the modules attached, along with their current status (e.g., func-tioning properly, malfunctioning, or indeterminate because of communication or power lo loss problems). For example, the graphical display 205 shows the feeder module 270 connected to the print engine 250, which is connected to a binding module 290 (for bind-ing copies), which in turn is connected to a stacker module 280 for outputting (e.g., stack-ing and/or sorting) copies of a print job.
The present invention hierarchically displays the electrical control levels of each module connected to the system with the highest level displayed by default.
Except for the highest level, each level has components that are electrically controlled by the level immediately higher than the level in question, and that same level electrically controls components in any lower immediate level.
A color-coding scheme is used in the preferred embodiment to indicate when modules experience a fault condition in any of their components. Thus, in Figure 3 the first level representation 280 of the hierarchical display of the stacker module illustrates by the color (e.g., green) of its highest level that the stacker is functioning normally. The
The display 205 in Figure 2 graphically illustrates an example of what a system user might see showing the modules attached, along with their current status (e.g., func-tioning properly, malfunctioning, or indeterminate because of communication or power lo loss problems). For example, the graphical display 205 shows the feeder module 270 connected to the print engine 250, which is connected to a binding module 290 (for bind-ing copies), which in turn is connected to a stacker module 280 for outputting (e.g., stack-ing and/or sorting) copies of a print job.
The present invention hierarchically displays the electrical control levels of each module connected to the system with the highest level displayed by default.
Except for the highest level, each level has components that are electrically controlled by the level immediately higher than the level in question, and that same level electrically controls components in any lower immediate level.
A color-coding scheme is used in the preferred embodiment to indicate when modules experience a fault condition in any of their components. Thus, in Figure 3 the first level representation 280 of the hierarchical display of the stacker module illustrates by the color (e.g., green) of its highest level that the stacker is functioning normally. The
-6-module 280 has three separate "chains" in the representation, representing three separate portions of the module. In the second level 282, each chain has multiple "channels," fur-ther representing refinements. In the third level 284 of the representation, each channel has multiple printed wiring board assemblies (PWBAs) representing individual elements.
The fourth level 286 of the representation is that of a more detailed view of a PWBA. In Figure 3, the status box 288 of the example PWBA 286 shows that the PWBA is operat-ing normally (Status - "OK").
In contrast to the example of a properly functioning module in Figure 3, the repre-sentation in Figure 5 shows a PWBA, and thus a module in a faulted condition.
The lo color scheme of present invention indicates by a color such as yellow that there is a fault condition in Chain 1, and that there is further a fault condition in Channel 1. The color red, for example, indicates that PWBA 1 is faulted. Additionally, the color red is used to show in the fourth level 286 that the status (box 288) of PWBA 1 is faulted.
To summarize, when a module is shown to have a component in a fault condition, the user can "double click" on the highest level, and continue until he/she reaches the level indicated to have a malfunctioning component. That level will contain a display such as the one 286 in Figure 5 showing the affected component or components, and the nature of the fault.
Those skilled in the art to which the present invention pertains will understand that the number of modules, chains, channels, PWBAs, etc., are a matter of design choice.
The fourth level 286 of the representation is that of a more detailed view of a PWBA. In Figure 3, the status box 288 of the example PWBA 286 shows that the PWBA is operat-ing normally (Status - "OK").
In contrast to the example of a properly functioning module in Figure 3, the repre-sentation in Figure 5 shows a PWBA, and thus a module in a faulted condition.
The lo color scheme of present invention indicates by a color such as yellow that there is a fault condition in Chain 1, and that there is further a fault condition in Channel 1. The color red, for example, indicates that PWBA 1 is faulted. Additionally, the color red is used to show in the fourth level 286 that the status (box 288) of PWBA 1 is faulted.
To summarize, when a module is shown to have a component in a fault condition, the user can "double click" on the highest level, and continue until he/she reaches the level indicated to have a malfunctioning component. That level will contain a display such as the one 286 in Figure 5 showing the affected component or components, and the nature of the fault.
Those skilled in the art to which the present invention pertains will understand that the number of modules, chains, channels, PWBAs, etc., are a matter of design choice.
-7-The automated diagnostic/troubleshooting program 400 of the present invention is illustrated in the flowchart of Figure 4. While there are a number of possible starting points that are appropriate, give the teachings of the present invention, one possible start-ing step 402 graphically displays icons of the system modular components. In case new modules have been connected since the last diagnostic program, the user interface ascer-tains the modules that are connected to the system and updates the display (Step 404).
Global diagnostic operations are periodically run by the system in the preferred embodiment at the expiration of a timer (or alternatively, when a counter reaches a prede-fmed count). Alternatively, the user can invoke a diagnostic operation for a particular module to be carried out between print jobs. Hence, Step 406 determines whether the user has invoked a diagnostic operation, or alternatively whether it is time for a scheduled periodic diagnostic operation. If either condition exists, the algorithm advances to Step 408. Otherwise, the algorithm remains at Step 406.
In Step 408 the user interface requests the name and status of each component of the targeted module for the case where the user has invoked a diagnostic operation for a particular module (Case A in Figure 4). For the case where a global diagnostic operation is automatically run (Case B in Figure 4), the user interface requests the name and status of each component for every module connected to the system. The polled module or modules respond to the user interface by transmitting the requested information in Step 410.
In Step 412, any fault conditions in a module are indicated by a special color code of the highest level in the graphical display. For example, if the icon of module is display
Global diagnostic operations are periodically run by the system in the preferred embodiment at the expiration of a timer (or alternatively, when a counter reaches a prede-fmed count). Alternatively, the user can invoke a diagnostic operation for a particular module to be carried out between print jobs. Hence, Step 406 determines whether the user has invoked a diagnostic operation, or alternatively whether it is time for a scheduled periodic diagnostic operation. If either condition exists, the algorithm advances to Step 408. Otherwise, the algorithm remains at Step 406.
In Step 408 the user interface requests the name and status of each component of the targeted module for the case where the user has invoked a diagnostic operation for a particular module (Case A in Figure 4). For the case where a global diagnostic operation is automatically run (Case B in Figure 4), the user interface requests the name and status of each component for every module connected to the system. The polled module or modules respond to the user interface by transmitting the requested information in Step 410.
In Step 412, any fault conditions in a module are indicated by a special color code of the highest level in the graphical display. For example, if the icon of module is display
-8-in red as opposed to blue or green, a fault condition exists in one of the module's compo-nents. To determine where the fault condition exists in the module, the user "double-clicks" a pointing device to access succeeding levels of the module until the electrical level with the faulted component is reached (Step 414). The specific fault component and fault conditions are displayed in Step 416 (See also Figure 3).
As was previously mentioned, a count of faults in a module and of specific modu-lar components is also kept and displayed. Therefore, the algorithm determines if the status of a faulted component has changed since the last operation (Step 418).
If so, the count is updated and displayed (Steps 420 and 422). If not, the existing count is dis-played (Step 422). The algorithm ends at Step 424.
It should be recalled that the functions in the diagnostic and display algorithm 400 carried out by the user interface can be carried out by other means such as a PSIP or PSW
(see supra).
Thus has been described an open architecture modular system capable of running diagnostics on all of the connected modules and graphically displaying the status and specific fault conditions of modular components through a standard interface, without the limitations of hard-coded prior art approaches (which predefine the specific modules for which diagnostics can be run and graphically displayed).
Variations and modifications of the present invention are possible, given the above description. However, all variations and modifications which are obvious to those
As was previously mentioned, a count of faults in a module and of specific modu-lar components is also kept and displayed. Therefore, the algorithm determines if the status of a faulted component has changed since the last operation (Step 418).
If so, the count is updated and displayed (Steps 420 and 422). If not, the existing count is dis-played (Step 422). The algorithm ends at Step 424.
It should be recalled that the functions in the diagnostic and display algorithm 400 carried out by the user interface can be carried out by other means such as a PSIP or PSW
(see supra).
Thus has been described an open architecture modular system capable of running diagnostics on all of the connected modules and graphically displaying the status and specific fault conditions of modular components through a standard interface, without the limitations of hard-coded prior art approaches (which predefine the specific modules for which diagnostics can be run and graphically displayed).
Variations and modifications of the present invention are possible, given the above description. However, all variations and modifications which are obvious to those
-9-skilled in the art to which the present invention pertains are considered to be within the scope of the protection granted by this Letters Patent.
Claims (6)
1. A diagnostic method for performing diagnostics in a modular document reproduction system adapted to receive modular components comprising:
graphically displaying a hierarchical representation of a modular document reproduction system, the graphical display of the hierarchical representation including system components and modules of the modular document reproduction system;
detecting all of the modules coupled to the modular document reproduction system;
updating the graphical display of the hierarchical representation of the modular document reproduction system to include detected modules based on electrical control levels of system components and modules;
sending a request for status to a module presented in the updated graphical display;
receiving electrical control topology and fault status for each component of the module identified in the request for status; and dynamically integrating the electrical control topology and fault status for each component of the module corresponding to the request into the graphical display of the hierarchical representation of the modular document reproduction system.
graphically displaying a hierarchical representation of a modular document reproduction system, the graphical display of the hierarchical representation including system components and modules of the modular document reproduction system;
detecting all of the modules coupled to the modular document reproduction system;
updating the graphical display of the hierarchical representation of the modular document reproduction system to include detected modules based on electrical control levels of system components and modules;
sending a request for status to a module presented in the updated graphical display;
receiving electrical control topology and fault status for each component of the module identified in the request for status; and dynamically integrating the electrical control topology and fault status for each component of the module corresponding to the request into the graphical display of the hierarchical representation of the modular document reproduction system.
2. The method of claim 1, wherein a fault condition in a component of the module corresponding to the request for status is displayed in the highest hierarchical level pertaining to the module.
3. The method of claim 2, wherein a fault condition in a component of a module is indicated by color-coded indicia in the highest hierarchical level pertaining to the module, and the color-coded indicia in the highest hierarchical level is different than color-coded indicia used in a lower hierarchical level to indicate the fault condition in the component.
4. The method of claim 1, wherein a lower level component of the module corresponding to the request for status is displayed by activating a pointer on the immediately higher level component.
5. The method of claim 1, further comprising:
maintaining a count of each time the fault status of a component in a module changes; and displaying said count in the graphical display of the hierarchical representation of the modular document reproduction system.
maintaining a count of each time the fault status of a component in a module changes; and displaying said count in the graphical display of the hierarchical representation of the modular document reproduction system.
6. The method of claim 5, further comprising:
sending a request for status to a module presented in the undated graphical display of the hierarchical representation of the modular document reproduction system at predefined intervals.
sending a request for status to a module presented in the undated graphical display of the hierarchical representation of the modular document reproduction system at predefined intervals.
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US10/806,007 US7249283B2 (en) | 2004-03-22 | 2004-03-22 | Dynamic control system diagnostics for modular architectures |
US10/806,007 | 2004-03-22 |
Publications (2)
Publication Number | Publication Date |
---|---|
CA2500701A1 CA2500701A1 (en) | 2005-09-22 |
CA2500701C true CA2500701C (en) | 2010-02-16 |
Family
ID=34940582
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
CA2500701A Expired - Fee Related CA2500701C (en) | 2004-03-22 | 2005-03-14 | Dynamic control system diagnostics for modular architectures |
Country Status (4)
Country | Link |
---|---|
US (1) | US7249283B2 (en) |
EP (1) | EP1591898B1 (en) |
JP (1) | JP4822721B2 (en) |
CA (1) | CA2500701C (en) |
Families Citing this family (12)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
JP4039276B2 (en) * | 2003-03-05 | 2008-01-30 | 富士ゼロックス株式会社 | Service processing system and program |
US7299385B2 (en) * | 2004-07-28 | 2007-11-20 | Hewlett-Packard Development Company, L.P. | Managing a fault tolerant system |
US20070006050A1 (en) * | 2005-06-30 | 2007-01-04 | Xerox Corporation | Automatic notification of applicable bulletins and tags based on fault analysis |
US7546493B2 (en) * | 2006-04-28 | 2009-06-09 | Siemens Aktiengesellschaft | Method for responding to errors occurring during operation of a networked medical system |
US7770052B2 (en) * | 2006-05-18 | 2010-08-03 | The Boeing Company | Collaborative web-based airplane level failure effects analysis tool |
US20080059838A1 (en) * | 2006-09-01 | 2008-03-06 | Melman Phillipe A | Apparatus And Method For Performing Failure Diagnostic Testing of Electronic Equipment |
US8022823B2 (en) * | 2008-06-30 | 2011-09-20 | Xerox Corporation | Serendipitous repair of shared device |
JP5743391B2 (en) * | 2009-09-24 | 2015-07-01 | キヤノン株式会社 | Control device and image forming apparatus |
JP2013045200A (en) * | 2011-08-23 | 2013-03-04 | Kyocera Document Solutions Inc | Support service system, electronic apparatus, and image forming device |
JP5759853B2 (en) * | 2011-09-29 | 2015-08-05 | 株式会社オプティム | Diagnostic method, diagnostic code generation system, and diagnostic code generation system program |
CN103684816B (en) * | 2012-09-04 | 2017-12-22 | 华为技术有限公司 | resource information display method and device |
EP3625803A4 (en) * | 2017-05-17 | 2020-06-03 | Siemens Healthcare Diagnostics, Inc. | Alerts with augmented reality |
Family Cites Families (40)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US4592053A (en) * | 1982-02-19 | 1986-05-27 | Omron Tateisi Electronics Co. | Programmable controller |
JPS6154509A (en) * | 1984-08-23 | 1986-03-18 | Meidensha Electric Mfg Co Ltd | Fault display device for process equipment |
US4742483A (en) * | 1985-05-14 | 1988-05-03 | Minolta Camera Company, Ltd. | Laser printer maintenance system |
US5200958A (en) * | 1990-09-28 | 1993-04-06 | Xerox Corporation | Method and apparatus for recording and diagnosing faults in an electronic reprographic printing system |
JP3240162B2 (en) * | 1991-08-23 | 2001-12-17 | 株式会社日立製作所 | Screen display method and man-machine interface device in process control system |
TW272270B (en) * | 1992-08-28 | 1996-03-11 | Compaq Computer Corp | |
JPH06110508A (en) * | 1992-09-28 | 1994-04-22 | Nissan Motor Co Ltd | Production managing device |
JP3362940B2 (en) * | 1993-12-22 | 2003-01-07 | ソニー株式会社 | Monitoring device |
DE4432237A1 (en) * | 1994-06-08 | 1995-12-14 | Orenstein & Koppel Ag | Control for mobile work machines |
US5533193A (en) | 1994-06-24 | 1996-07-02 | Xerox Corporation | Method of saving machine fault information including transferring said information to another memory when an occurrence of predetermined events or faults of a reproduction machine is recognized |
JPH09102970A (en) * | 1995-10-05 | 1997-04-15 | Sony Corp | Av equipment error monitor system |
US5694528A (en) * | 1995-11-22 | 1997-12-02 | Xerox Corporation | Apparatus and method for diagnosing printing machine operation with facsimile transmitted dialog screens |
JPH1090355A (en) * | 1996-09-12 | 1998-04-10 | Ricoh Co Ltd | Image formation apparatus |
US6335927B1 (en) * | 1996-11-18 | 2002-01-01 | Mci Communications Corporation | System and method for providing requested quality of service in a hybrid network |
US7444394B2 (en) * | 1997-02-03 | 2008-10-28 | Canon Kabushiki Kaisha | Network data base control device and method thereof |
IL121348A0 (en) | 1997-07-21 | 1998-04-05 | Bio Rad Lab Israel Inc | System and method for device monitoring |
JP3545179B2 (en) * | 1997-10-31 | 2004-07-21 | シャープ株式会社 | Image forming system |
US6049764A (en) * | 1997-11-12 | 2000-04-11 | City Of Hope | Method and system for real-time control of analytical and diagnostic instruments |
US6247077B1 (en) * | 1998-02-06 | 2001-06-12 | Ncr Corporation | Highly-scalable parallel processing computer system architecture |
US6353899B1 (en) | 1998-04-10 | 2002-03-05 | Xerox Corporation | Fault management system for a multifunctional printing machine |
US6628304B2 (en) * | 1998-12-09 | 2003-09-30 | Cisco Technology, Inc. | Method and apparatus providing a graphical user interface for representing and navigating hierarchical networks |
US6477572B1 (en) * | 1998-12-17 | 2002-11-05 | International Business Machines Corporation | Method for displaying a network topology for a task deployment service |
US6728214B1 (en) * | 1999-07-28 | 2004-04-27 | Lucent Technologies Inc. | Testing of network routers under given routing protocols |
WO2001055806A1 (en) * | 2000-01-29 | 2001-08-02 | Abb Research Ltd. | Method for automatic fault tree synthesis |
US6615372B1 (en) * | 2000-02-22 | 2003-09-02 | Ricoh Company, Ltd. | Method of retrieving and displaying problematic information about a printer prior to a print job being printed on the printer |
US6691249B1 (en) * | 2000-03-22 | 2004-02-10 | Agilent Technologies, Inc. | Probabilistic diagnosis, in particular for embedded and remote applications |
US7051243B2 (en) * | 2002-04-30 | 2006-05-23 | Sun Microsystems, Inc. | Rules-based configuration problem detection |
US6782345B1 (en) | 2000-10-03 | 2004-08-24 | Xerox Corporation | Systems and methods for diagnosing electronic systems |
US7305485B2 (en) * | 2000-12-15 | 2007-12-04 | International Business Machines Corporation | Method and system for network management with per-endpoint adaptive data communication based on application life cycle |
US7073093B2 (en) * | 2001-05-15 | 2006-07-04 | Hewlett-Packard Development Company, L.P. | Helpdesk system and method |
US6782495B2 (en) * | 2001-06-19 | 2004-08-24 | Xerox Corporation | Method for analyzing printer faults |
US6813587B2 (en) * | 2001-06-22 | 2004-11-02 | Invensys Systems, Inc. | Remotely monitoring/diagnosing distributed components of a supervisory process control and manufacturing information application from a central location |
US20030009553A1 (en) * | 2001-06-29 | 2003-01-09 | International Business Machines Corporation | Method and system for network management with adaptive queue management |
JP4113352B2 (en) * | 2001-10-31 | 2008-07-09 | 株式会社日立製作所 | Storage resource operation management method in storage network |
JP3876692B2 (en) * | 2001-11-13 | 2007-02-07 | 株式会社日立製作所 | Network system failure analysis support method and method |
DE10204826A1 (en) | 2002-02-06 | 2003-08-14 | Siemens Ag | System and method for analyzing a network and / or generating the topology of a network |
ATE253745T1 (en) * | 2002-03-18 | 2003-11-15 | Ubs Ag | SECURE USER AND DATA AUTHENTICATION OVER A COMMUNICATIONS NETWORK |
US7149936B2 (en) * | 2002-09-30 | 2006-12-12 | Sharp Laboratories Of America, Inc. | Interactive multimedia for remote diagnostics and maintenance of a multifunctional peripheral |
US7644145B2 (en) * | 2002-10-16 | 2010-01-05 | Xerox Corporation | Integrated server platform for the autonomous provisioning of device services |
US20050108375A1 (en) * | 2003-11-13 | 2005-05-19 | Michele Hallak-Stamler | Method and graphical user interface for managing and configuring multiple clusters of virtualization switches |
-
2004
- 2004-03-22 US US10/806,007 patent/US7249283B2/en active Active
-
2005
- 2005-03-14 CA CA2500701A patent/CA2500701C/en not_active Expired - Fee Related
- 2005-03-16 EP EP05251569.9A patent/EP1591898B1/en not_active Expired - Fee Related
- 2005-03-18 JP JP2005078479A patent/JP4822721B2/en not_active Expired - Fee Related
Also Published As
Publication number | Publication date |
---|---|
US20050210330A1 (en) | 2005-09-22 |
EP1591898A3 (en) | 2007-01-17 |
CA2500701A1 (en) | 2005-09-22 |
JP4822721B2 (en) | 2011-11-24 |
EP1591898A2 (en) | 2005-11-02 |
JP2005275406A (en) | 2005-10-06 |
US7249283B2 (en) | 2007-07-24 |
EP1591898B1 (en) | 2018-09-05 |
Similar Documents
Publication | Publication Date | Title |
---|---|---|
CA2500701C (en) | Dynamic control system diagnostics for modular architectures | |
US7421371B2 (en) | Automated performance analysis and failure remediation | |
US6507765B1 (en) | Computer integrated manufacturing control and information system | |
US6185379B1 (en) | Process for operating a high-speed printer or copying machine providing instructions in the event of a failure | |
JP3197891B2 (en) | Communication system and failure diagnosis system, and image forming apparatus and image forming system | |
US6947675B2 (en) | Remote maintenance and diagnosis of office or domestic appliances | |
US8059005B2 (en) | Circuit protector monitoring assembly kit and method | |
US7664555B2 (en) | Operation target identification system | |
CA2092880C (en) | Monitoring method for a technical process | |
US5594465A (en) | Device for dynamic display of information relating to an electronic system of variable configuration and/or composition | |
US7782224B2 (en) | Customizable indicator light | |
CN102473071A (en) | Information processing apparatus, information processing method and program | |
JP2000207318A (en) | Remote maintenance system | |
US8798485B2 (en) | Method of notifying status information and image forming apparatus using the same | |
US6381712B1 (en) | Method and apparatus for providing an error messaging system | |
EP1563344A2 (en) | Graphical user surface and method for indicating a malfunction state of an electrophotographic printing or copying system | |
US7130547B2 (en) | System and method for remote maintenance, remote configuration and/or remote operation of an electro-photographic printing system or copying system | |
JP3767816B2 (en) | Uninterruptible power supply system monitoring method, uninterruptible power supply system, uninterruptible power supply, and switchboard | |
CN105099750A (en) | Failure information management system and failure information management apparatus | |
JPH11120031A (en) | State display device for field equipment | |
WO2001035577A2 (en) | Network-based remote control interface | |
US20040114943A1 (en) | System and method for remote maintenance, remote configuration and/or remote operation of an electrophotographic printing system or copying system | |
KR20000007935A (en) | Method of indicating the condition of computer components by station | |
JPH0759178A (en) | Supervisory controller for plural remote terminal equipments | |
JP2006129012A (en) | Network diagnostic method, network diagnostic device, and communication state display method |
Legal Events
Date | Code | Title | Description |
---|---|---|---|
EEER | Examination request | ||
MKLA | Lapsed |
Effective date: 20210315 |