CN102123305A - Method and system for realizing network transmission troubleshooting - Google Patents
Method and system for realizing network transmission troubleshooting Download PDFInfo
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- CN102123305A CN102123305A CN2011100402754A CN201110040275A CN102123305A CN 102123305 A CN102123305 A CN 102123305A CN 2011100402754 A CN2011100402754 A CN 2011100402754A CN 201110040275 A CN201110040275 A CN 201110040275A CN 102123305 A CN102123305 A CN 102123305A
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- receiving terminal
- digital television
- management server
- network management
- malfunction elimination
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Abstract
The invention discloses a method for realizing network transmission troubleshooting. In the method, a digital television receiving terminal sends carried authentication information to a network management server, so that the information is authenticated by the network management server; the digital television receiving terminal sends a connection establishment request which carries identity identification information to the network management server according to a connection establishment instruction sent by the network management server so as to establish connection with the network management server; and the digital television receiving terminal analyzes a troubleshooting instruction sent by the network management server to acquire troubleshooting process information and an address of equipment to be tested, and troubleshoots a network transmission path failure of the equipment to be tested according to the troubleshooting process information and the address of the equipment to be tested so as to obtain a troubleshooting result. The invention also provides a system for realizing the network transmission troubleshooting. By the method and the system, the troubleshooting can be performed on network connection equipment through the digital television receiving terminal, so that the working efficiency of the troubleshooting is improved.
Description
Technical field
The present invention relates to digital television techniques, particularly a kind of method and system that realize the Network Transmission malfunction elimination.
Background technology
Under the overall situation of the integration of three networks, receiving terminal for digital television, such as: set-top box (Set Top Box, STB), its some service needed is finished by network; In other words, some business of STB is on the different Network servers, these different Network servers are in the different local area network (LAN)s, if STB need finish the business on the above-mentioned Network server, then need to visit corresponding Network server in this local area network (LAN) by network access devices such as routers.
At network side, the network management server of network side only manages the equipment of network side, such as: the network access device of Network server and connection Network server and STB, but network management server does not manage the STB as the user side terminal, can not connect with the STB as the user side terminal yet.When STB passes through network access device accesses network service server, fault has taken place if connect the network access device of STB and Network server, then need the network access device in the local area network (LAN) is carried out artificial malfunction elimination one by one, the operating efficiency of malfunction elimination is low.
Summary of the invention
In view of this, the object of the present invention is to provide a kind of method that realizes the Network Transmission malfunction elimination, this method can utilize receiving terminal for digital television that network access device is carried out malfunction elimination, has improved the operating efficiency of malfunction elimination.
The object of the present invention is to provide a kind of system that realizes the Network Transmission malfunction elimination, this system can utilize receiving terminal for digital television that network access device is carried out malfunction elimination, has improved the operating efficiency of malfunction elimination.
For achieving the above object, technical scheme of the present invention specifically is achieved in that
A kind of method that realizes the Network Transmission malfunction elimination, this method comprises:
A, receiving terminal for digital television and network management server carry out alternately, to be authenticated by network management server;
B, receiving terminal for digital television carry out alternately with network management server, to connect with network management server according to the instruction that connects that network management server sends;
C, receiving terminal for digital television are resolved the malfunction elimination instruction that network management server sends, obtain malfunction elimination progress information and equipment under test address, according to malfunction elimination progress information and equipment under test address, equipment under test is carried out the malfunction elimination in Network Transmission path, obtain the malfunction elimination result;
Described equipment under test is for connecting the network access device of described receiving terminal for digital television and Network server.
Preferably, further comprise after the described step C:
Receiving terminal for digital television sends the malfunction elimination result to network management server according to the investigation result queries instruction of carrying the equipment under test address that network management server sends.
In the said method, described steps A comprises:
Receiving terminal for digital television is after startup, and the ID authentication request that authentication information is carried in transmission is to network management server, to be authenticated by network management server;
Perhaps, receiving terminal for digital television sends authentication information to network management server, to be authenticated by network management server by the Network server when the accesses network service server.
In the said method, step B is described to be comprised alternately with network management server:
Described receiving terminal for digital television transmission is carried the request of connecting of identification information to described network management server;
After described receiving terminal for digital television receives the response that connects of described network management server transmission, send to connect and sets up successful information to described network management server;
Described identification information comprises at least: the identification identifier ID of described receiving terminal for digital television and the manufacturing ID of described receiving terminal for digital television.
In the said method, the described malfunction elimination progress information of step C is to utilize ping to order to carry out the information of malfunction elimination or utilize tracert to order the information of carrying out malfunction elimination.
A kind of system that realizes the Network Transmission malfunction elimination, this system comprises:
Receiving terminal for digital television carries out alternately with network management server, to be authenticated by network management server; According to the instruction that connects, transmission is carried the request of connecting of identification information to described network management server, to connect with network management server; Resolve described malfunction elimination instruction and obtain malfunction elimination progress information and equipment under test address; According to malfunction elimination progress information and equipment under test address, equipment under test is carried out the malfunction elimination in Network Transmission path, obtain the malfunction elimination result;
Network management server according to the authentication information of receiving terminal for digital television, authenticates described receiving terminal for digital television, sends the instruction that connects to described receiving terminal for digital television; According to the request of connecting of carrying identification information, connect with described receiving terminal for digital television, send the malfunction elimination that carries malfunction elimination progress information and equipment under test address and instruct to described receiving terminal for digital television;
Described equipment under test is for connecting the network access device of described receiving terminal for digital television and Network server.
In the said system, described network management server further sends the investigation result queries of carrying the equipment under test address and instructs to described receiving terminal for digital television;
Described receiving terminal for digital television further according to the investigation result queries instruction of carrying the equipment under test address, is sent to described network management server with the malfunction elimination result.
In the said system, described network management server comprises:
Authentication module, the authentication information according to receiving terminal for digital television sends carries out authentication to receiving terminal for digital television; Confirm by after the authentication, send the instruction that connects to described receiving terminal for digital television; According to the request of connecting of carrying identification information, connect with described receiving terminal for digital television, send the response that connects to described receiving terminal for digital television; After receiving the successful information that connects, trigger the investigation module;
The investigation module under the triggering of described authentication module, sends the malfunction elimination that carries malfunction elimination progress information and equipment under test address and instructs to described receiving terminal for digital television; Output is carried the investigation result queries instruction of equipment under test address to described receiving terminal for digital television, receives the malfunction elimination result that described receiving terminal for digital television sends.
In the said system, described receiving terminal for digital television comprises:
Network connecting module after startup or during the accesses network service server, sends authentication information to described network management server; According to the instruction that connects, transmission is carried the request of connecting of identification information to described network management server; According to the response that connects, send to connect and set up successful information to described network management server, trigger the investigation control module;
The investigation control module is resolved described malfunction elimination instruction, obtains malfunction elimination progress information and equipment under test address; According to malfunction elimination progress information and equipment under test address, equipment under test is carried out the malfunction elimination in Network Transmission path, obtain the malfunction elimination result; According to the investigation result queries instruction of carrying the equipment under test address, the malfunction elimination result who exports described equipment under test is to described network management server.
Preferably, described network management module further comprises: the memory module that is used to preserve malfunction elimination progress information and equipment under test address;
Described investigation module further reads described malfunction elimination progress information and described equipment under test address from described memory module under the triggering of described authentication module.
As seen from the above technical solutions, the invention provides a kind of method that realizes the Network Transmission malfunction elimination, in this method, receiving terminal for digital television is after startup, transmission is carried the ID authentication request of authentication information to network management server, after receiving the authentication response of network management server transmission, confirm authentication by network management server; The instruction that connects that receiving terminal for digital television sends according to network management server, connecting of identification information carried in transmission asks to network management server; After the response that connects that receives the network management server transmission, send to connect and sets up successful information to network management server; Receiving terminal for digital television is resolved the malfunction elimination instruction that network management server sends, obtain malfunction elimination progress information and equipment under test address, according to malfunction elimination progress information and equipment under test address, equipment under test is carried out the malfunction elimination in Network Transmission path, obtain the malfunction elimination result.The present invention also provides a kind of system that realizes the Network Transmission malfunction elimination.Adopt method and system of the present invention, can utilize receiving terminal for digital television that connected network access device is carried out malfunction elimination, improved the operating efficiency of malfunction elimination.
Description of drawings
Fig. 1 is a method flow diagram of realizing the Network Transmission malfunction elimination in the embodiment of the invention;
Fig. 2 is a structural representation of realizing the system of Network Transmission malfunction elimination in the embodiment of the invention.
Embodiment
For make purpose of the present invention, technical scheme, and advantage clearer, below with reference to the accompanying drawing embodiment that develops simultaneously, the present invention is described in more detail.
The invention provides a kind of method and system that realize the Network Transmission malfunction elimination, network management server manages the terminal of receiving terminal for digital television as network side, malfunction elimination progress information and equipment under test address that receiving terminal for digital television issues according to network management server, connected equipment under test is carried out malfunction elimination, and to network management server feedback malfunction elimination result.
Fig. 1 is a method flow diagram of realizing the Network Transmission malfunction elimination in the embodiment of the invention.Now, the present invention is realized the method for Network Transmission malfunction elimination describes in conjunction with Fig. 1, specific as follows:
101, receiving terminal for digital television sends and carries the ID authentication request of authentication information to network management server;
Receiving terminal for digital television is after startup, operational network management of end-user program and HTML (Hypertext Markup Language) (Hypertext Transmission Protocol, HTTP) server monitoring program sends and carries the ID authentication request of authentication information to network management server.
Perhaps, receiving terminal for digital television is when the accesses network service server, in order to guarantee the smooth and easy of accessed Network server and the Network Transmission path between the receiving terminal for digital television, network management server utilizes receiving terminal for digital television that malfunction elimination is carried out in the Network Transmission path that receiving terminal for digital television utilized.Receiving terminal for digital television is when the accesses network service server, transmission is carried the ID authentication request of authentication information to the Network server, the Network server is transmitted to network management server with the authentication information of receiving terminal for digital television, to realize network management server the access rights of receiving terminal for digital television is authenticated.At this moment, network management server in fact also is the authentication to receiving terminal for digital television to the authentication of the access rights of receiving terminal for digital television, to determine the access rights of receiving terminal for digital television.
Wherein, authentication information is provided with according to the authentication method that network management server adopted; Described authentication method can be existing abstract identification method or secure socket layer protocol layer (Security Socket Layer, SSL)/Transport Layer Security (Transport Layer Security, TLS) authentication method is no longer given unnecessary details above-mentioned authentication method at this.
102, network management server sends the authentication response and connects and instructs to receiving terminal for digital television;
Network management server carries out authentication according to authentication information and default authentication method to the receiving terminal for digital television that sends request, and after authentication is passed through, sends authentication and respond to receiving terminal for digital television.
Also further after sending the authentication response, sending connects instructs to receiving terminal for digital television network management server.Wherein, network management server can issue the instruction that connects by the administration order to receiving terminal for digital television.
103, receiving terminal for digital television sends and to carry connecting of identification information and ask to network management server;
Receiving terminal for digital television is after receiving the authentication response, and sending connects asks to network management server.Wherein, in the described request of connecting the identification information of carrying comprise at least receiving terminal for digital television identification identifier (Identity, ID) and the manufacturing ID of receiving terminal for digital television.
104, network management server sends to connect and responds to receiving terminal for digital television;
Network management server is according to the identification information of carrying in the request of connecting, and after determining to connect, sending connects responds to receiving terminal for digital television.
105, receiving terminal for digital television sends to connect and sets up successful information to network management server;
Receiving terminal for digital television is confirmed successfully to have set up and being connected of network management server after receiving the response that connects, and sends to connect and sets up successful information to network management server.The process that receiving terminal for digital television and network management server connect, be actually and guarantee the smooth and easy of Network Transmission path between receiving terminal for digital television and network management server, so that in the malfunction elimination process, receiving terminal for digital television can successfully receive the network management server dependent instruction, finishes corresponding malfunction elimination.
Wherein, connection is set up successful information and can be realized by a sky bag that does not carry any content, can carry out subsequent operation with the indication network management server.
106, network management server transmission malfunction elimination instructs to receiving terminal for digital television;
Network management server receive connect set up successful information after, send the malfunction elimination that carries malfunction elimination progress information and equipment under test address and instruct to receiving terminal for digital television.
Wherein, the malfunction elimination progress information can be the information that the existing ping of utilization order is carried out the information of malfunction elimination or utilized tracert order carrying out malfunction elimination, no longer above-mentioned malfunction elimination progress information is given unnecessary details at this.Wherein, ping (Packet Internet Grope) order is a kind of of dos command, be used for checking the order of the whether unobstructed or network connection speed of network, tracert (trace router) order is used for determining interconnection agreement between network (Internet Protocol, IP) the datagram access destination path of being taked.In addition, equipment under test is for connecting the network access device of receiving terminal for digital television and arbitrary Network server, such as router.
107, receiving terminal for digital television carries out malfunction elimination;
Receiving terminal for digital television is according to the equipment under test address, according to the malfunction elimination progress information equipment under test carried out the malfunction elimination in Network Transmission path, obtains the malfunction elimination result about equipment under test.
108, receiving terminal for digital television transmission malfunction elimination is finished and is responded to network management server;
The malfunction elimination that receiving terminal for digital television sends is finished in the response and can further be carried the equipment under test address, so that network management server is determined completed malfunction elimination.
109, network management server transmission investigation result queries is instructed to receiving terminal for digital television;
Carry the equipment under test address in the investigation result queries instruction that network management server sends.
110, receiving terminal for digital television sends the malfunction elimination result to network management server.
Receiving terminal for digital television sends the malfunction elimination result corresponding with it to network management server according to the equipment under test address of carrying in the investigation result queries instruction that receives.
This method also further comprises after step 110: network management server judges whether to finish the Network Transmission malfunction elimination, if then finish; Otherwise continuation sends to connect and instructs to receiving terminal for digital television.Wherein, the method that sending connects instructs is identical with the method in the step 102, does not repeat them here.
Fig. 2 is a structural representation of realizing the system of Network Transmission malfunction elimination in the embodiment of the invention.Now, the present invention is realized the system of Network Transmission malfunction elimination describes in conjunction with Fig. 2, specific as follows:
The present invention realizes that the system of Network Transmission malfunction elimination comprises: network management server 20 and receiving terminal for digital television 21.Wherein, receiving terminal for digital television 21 is set up the Network Transmission path by a plurality of equipment under tests 22 and the Network server that business is provided (identifying among Fig. 2), such as: set-top box; Equipment under test 22 is a network access device, such as: router.
When network management server 20 starts back or receiving terminal for digital television 21 accesses network service servers at receiving terminal for digital television 21, receiving terminal for digital television 21 is carried out authentication; After by authentication, sending connects instructs to receiving terminal for digital television 21, and mutual by with receiving terminal for digital television 21 is to set up and being connected of receiving terminal for digital television 21; After the success that connects, send the malfunction elimination that carries malfunction elimination progress information and equipment under test address and instruct to receiving terminal for digital television 21.Wherein, authentication information is relevant with the concrete authentication method that network management server 20 adopts, and does not repeat them here.
Receiving terminal for digital television 21 is after startup, transmission is carried the ID authentication request of authentication information to network management server 20, perhaps when the accesses network service server,, send and carry the ID authentication request of authentication information to network management server 20 by the Network server; Receiving terminal for digital television 21 mutual by with network management server 20 is so that network management server 20 is finished the authentication to receiving terminal for digital television 20.
Receiving terminal for digital television 21 is according to connecting instruction, sends to carry connecting of identification information and asks to network management server 20, and mutual by with network management server 20 realized and network management server 20 connects.
The instruction of receiving terminal for digital television 21 resolve fault investigation obtains malfunction elimination progress information and equipment under test address; According to malfunction elimination progress information and equipment under test address, equipment under test 22 is carried out the malfunction elimination in Network Transmission path, obtain the malfunction elimination result.Receiving terminal for digital television 21 sends the malfunction elimination that carries the equipment under test address and finishes and respond to network management server 20, so that network management server 20 is determined completed malfunction eliminations after obtaining the malfunction elimination result; According to the investigation result queries instruction of carrying the equipment under test address, export the malfunction elimination result corresponding to network management server 20 with the equipment under test address.
Wherein, network management server 20 comprises authentication module 201 and investigation module 202.
Preferably, network management module 20 comprises further that also one is used to preserve the memory module 203 of malfunction elimination progress information and equipment under test address; Investigation module 202 is according to the triggering of authentication module 201, further from memory module 203 read failures investigation progress information and equipment under test address.
Wherein, receiving terminal for digital television 21 comprises network connecting module 211 and investigation control module 212.
Network connecting module 211 is after startup, the authentication module 201 of the ID authentication request of authentication information to network management server 20 carried in transmission, perhaps when the accesses network service server, by Network server forwards authentication information to network management server 20; By after the authentication of network management server 20, according to the instruction that connects, transmission is carried connecting of identification information and is asked authentication module 201 to network management server 20; According to the response that connects, send to connect and set up the authentication module 201 of successful information, and trigger investigation control module 212 to network management server 20.Network connecting module 211 is after starting or before the accesses network service managing server, operational network management of end-user program and http server monitoring program are so that receiving terminal for digital television 21 becomes the terminal of carrying out the Network Transmission malfunction elimination.
In the above-mentioned preferred embodiment of the present invention, network management server is by with the authentication of receiving terminal for digital television with connect, with receiving terminal for digital television as the terminal of carrying out the Network Transmission malfunction elimination, to realize management and control to receiving terminal for digital television; Receiving terminal for digital television is under the control of network management server, malfunction elimination is carried out in Network Transmission path between the network access device that connects the Network server, not only can accurately locate the Network Transmission path of breaking down, and the operating efficiency of malfunction elimination is far above the operating efficiency of existing artificial malfunction elimination; Network failure investigation business of the present invention is to carry out after receiving terminal for digital television starts or before visiting new Network server at every turn, like this, total energy guarantees the smooth and easy of Network Transmission path between the Network server of receiving terminal for digital television and its visit.
In sum, more than be preferred embodiment of the present invention only, be not to be used to limit protection scope of the present invention.Within the spirit and principles in the present invention all, any modification of being done, be equal to replacement, improvement etc., all should be included within protection scope of the present invention.
Claims (10)
1. a method that realizes the Network Transmission malfunction elimination is characterized in that, this method comprises:
A, receiving terminal for digital television and network management server carry out alternately, to be authenticated by network management server;
B, receiving terminal for digital television carry out alternately with network management server, to connect with network management server according to the instruction that connects that network management server sends;
C, receiving terminal for digital television are resolved the malfunction elimination instruction that network management server sends, obtain malfunction elimination progress information and equipment under test address, according to malfunction elimination progress information and equipment under test address, equipment under test is carried out the malfunction elimination in Network Transmission path, obtain the malfunction elimination result;
Described equipment under test is for connecting the network access device of described receiving terminal for digital television and Network server.
2. method according to claim 1 is characterized in that, further comprises after the described step C:
Receiving terminal for digital television sends the malfunction elimination result to network management server according to the investigation result queries instruction of carrying the equipment under test address that network management server sends.
3. method according to claim 1 and 2 is characterized in that, described steps A comprises:
Receiving terminal for digital television is after startup, and the ID authentication request that authentication information is carried in transmission is to network management server, to be authenticated by network management server;
Perhaps, receiving terminal for digital television sends authentication information to network management server, to be authenticated by network management server by the Network server when the accesses network service server.
4. method according to claim 1 and 2 is characterized in that, step B is described to be comprised alternately with network management server:
Described receiving terminal for digital television transmission is carried the request of connecting of identification information to described network management server;
After described receiving terminal for digital television receives the response that connects of described network management server transmission, send to connect and sets up successful information to described network management server;
Described identification information comprises at least: the identification identifier ID of described receiving terminal for digital television and the manufacturing ID of described receiving terminal for digital television.
5. method according to claim 1 and 2 is characterized in that, the described malfunction elimination progress information of step C is to utilize ping to order to carry out the information of malfunction elimination or utilize tracert to order the information of carrying out malfunction elimination.
6. a system that realizes the Network Transmission malfunction elimination is characterized in that, this system comprises:
Receiving terminal for digital television carries out alternately with network management server, to be authenticated by network management server; According to the instruction that connects, transmission is carried the request of connecting of identification information to described network management server, to connect with network management server; Resolve described malfunction elimination instruction and obtain malfunction elimination progress information and equipment under test address; According to malfunction elimination progress information and equipment under test address, equipment under test is carried out the malfunction elimination in Network Transmission path, obtain the malfunction elimination result;
Network management server according to the authentication information of receiving terminal for digital television, authenticates described receiving terminal for digital television, sends the instruction that connects to described receiving terminal for digital television; According to the request of connecting of carrying identification information, connect with described receiving terminal for digital television, send the malfunction elimination that carries malfunction elimination progress information and equipment under test address and instruct to described receiving terminal for digital television;
Described equipment under test is for connecting the network access device of described receiving terminal for digital television and Network server.
7. system according to claim 6 is characterized in that,
Described network management server further sends the investigation result queries of carrying the equipment under test address and instructs to described receiving terminal for digital television;
Described receiving terminal for digital television further according to the investigation result queries instruction of carrying the equipment under test address, is sent to described network management server with the malfunction elimination result.
8. system according to claim 7 is characterized in that, described network management server comprises:
Authentication module, the authentication information according to receiving terminal for digital television sends carries out authentication to receiving terminal for digital television; Confirm by after the authentication, send the instruction that connects to described receiving terminal for digital television; According to the request of connecting of carrying identification information, connect with described receiving terminal for digital television, send the response that connects to described receiving terminal for digital television; After receiving the successful information that connects, trigger the investigation module;
The investigation module under the triggering of described authentication module, sends the malfunction elimination that carries malfunction elimination progress information and equipment under test address and instructs to described receiving terminal for digital television; Output is carried the investigation result queries instruction of equipment under test address to described receiving terminal for digital television, receives the malfunction elimination result that described receiving terminal for digital television sends.
9. system according to claim 8 is characterized in that, described receiving terminal for digital television comprises:
Network connecting module after startup or during the accesses network service server, sends authentication information to described network management server; According to the instruction that connects, transmission is carried the request of connecting of identification information to described network management server; According to the response that connects, send to connect and set up successful information to described network management server, trigger the investigation control module;
The investigation control module is resolved described malfunction elimination instruction, obtains malfunction elimination progress information and equipment under test address; According to malfunction elimination progress information and equipment under test address, equipment under test is carried out the malfunction elimination in Network Transmission path, obtain the malfunction elimination result; According to the investigation result queries instruction of carrying the equipment under test address, the malfunction elimination result who exports described equipment under test is to described network management server.
10. system according to claim 8 is characterized in that, described network management module further comprises: the memory module that is used to preserve malfunction elimination progress information and equipment under test address;
Described investigation module further reads described malfunction elimination progress information and described equipment under test address from described memory module under the triggering of described authentication module.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201110040275.4A CN102123305B (en) | 2011-02-16 | 2011-02-16 | Method and system for realizing network transmission troubleshooting |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201110040275.4A CN102123305B (en) | 2011-02-16 | 2011-02-16 | Method and system for realizing network transmission troubleshooting |
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| CN102123305A true CN102123305A (en) | 2011-07-13 |
| CN102123305B CN102123305B (en) | 2014-03-12 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN201110040275.4A Expired - Fee Related CN102123305B (en) | 2011-02-16 | 2011-02-16 | Method and system for realizing network transmission troubleshooting |
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| CN106060821A (en) * | 2016-07-07 | 2016-10-26 | 曹蕊 | Communication processing method and electronic device |
| CN107864058A (en) * | 2017-11-09 | 2018-03-30 | 凌云天博光电科技股份有限公司 | Fault judgment method and device |
| CN112019571A (en) * | 2020-10-22 | 2020-12-01 | 锱云(上海)物联网科技有限公司 | VPN connection implementation method and system |
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Also Published As
| Publication number | Publication date |
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| CN102123305B (en) | 2014-03-12 |
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