CN102123305B - Method and system for realizing network transmission troubleshooting - Google Patents
Method and system for realizing network transmission troubleshooting Download PDFInfo
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- CN102123305B CN102123305B CN201110040275.4A CN201110040275A CN102123305B CN 102123305 B CN102123305 B CN 102123305B CN 201110040275 A CN201110040275 A CN 201110040275A CN 102123305 B CN102123305 B CN 102123305B
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- receiving terminal
- management server
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Abstract
The invention discloses a method for realizing network transmission troubleshooting. In the method, a digital television receiving terminal sends carried authentication information to a network management server, so that the information is authenticated by the network management server; the digital television receiving terminal sends a connection establishment request which carries identity identification information to the network management server according to a connection establishment instruction sent by the network management server so as to establish connection with the network management server; and the digital television receiving terminal analyzes a troubleshooting instruction sent by the network management server to acquire troubleshooting process information and an address of equipment to be tested, and troubleshoots a network transmission path failure of the equipment to be tested according to the troubleshooting process information and the address of the equipment to be tested so as to obtain a troubleshooting result. The invention also provides a system for realizing the network transmission troubleshooting. By the method and the system, the troubleshooting can be performed on network connection equipment through the digital television receiving terminal, so that the working efficiency of the troubleshooting is improved.
Description
Technical field
The present invention relates to digital television techniques, particularly a kind of method and system that realize HP M investigation.
Background technology
Under the overall situation of the integration of three networks, receiving terminal for digital television, such as: Set Top Box (Set Top Box, STB), its some service needed completes by network; In other words, some business of STB is on different Network servers, these different Network servers are in different local area network (LAN)s, if STB need to complete the business on above-mentioned Network server, need to access corresponding Network server in this local area network (LAN) by network access devices such as routers.
At network side, the network management server of network side only manages the equipment of network side, such as: the network access device of Network server and interconnection network service server and STB, but network management server does not manage the STB as user's lateral terminal, can not connect with the STB as user's lateral terminal yet.When STB passes through network access device accesses network service server, if connect the network access device of STB and Network server, there is fault, need the network access device in local area network to carry out one by one artificial malfunction elimination, the operating efficiency of malfunction elimination is low.
Summary of the invention
In view of this, the object of the present invention is to provide a kind of method that realizes HP M investigation, the method can utilize receiving terminal for digital television to carry out malfunction elimination to network access device, has improved the operating efficiency of malfunction elimination.
The object of the present invention is to provide a kind of system that realizes HP M investigation, this system can utilize receiving terminal for digital television to carry out malfunction elimination to network access device, has improved the operating efficiency of malfunction elimination.
For achieving the above object, technical scheme of the present invention is specifically achieved in that
A method that realizes HP M investigation, the method comprises:
A, receiving terminal for digital television and network management server carry out alternately, to be authenticated by network management server;
The instruction that connects that B, receiving terminal for digital television send according to network management server, carries out alternately with network management server, to connect with network management server;
C, receiving terminal for digital television are resolved the malfunction elimination instruction that network management server sends, obtain malfunction elimination progress information and equipment under test address, according to malfunction elimination progress information and equipment under test address, equipment under test is carried out to the malfunction elimination in Internet Transmission path, obtain malfunction elimination result;
Described equipment under test is for connecting the network access device of described receiving terminal for digital television and Network server.
Preferably, after described step C, further comprise:
The investigation result queries instruction of carrying equipment under test address that receiving terminal for digital television sends according to network management server, sends malfunction elimination result to network management server.
In said method, described steps A comprises:
Receiving terminal for digital television is after startup, and the ID authentication request that authentication information is carried in transmission is to network management server, to be authenticated by network management server;
Or receiving terminal for digital television, when accesses network service server, sends authentication information to network management server, to be authenticated by network management server by Network server.
In said method, comprising alternately with network management server described in step B:
The request of connecting that identification information is carried in described receiving terminal for digital television transmission is to described network management server;
Described receiving terminal for digital television receives connecting after response of described network management server transmission, sends and connects the information that is successfully established to described network management server;
Described identification information at least comprises: the identification identifier ID of described receiving terminal for digital television and the manufacturing ID of described receiving terminal for digital television.
In said method, malfunction elimination progress information is utilize ping order to carry out the information of malfunction elimination or utilize tracert order to carry out the information of malfunction elimination described in step C.
A system that realizes HP M investigation, this system comprises:
Receiving terminal for digital television, carries out alternately with network management server, to be authenticated by network management server; According to the instruction that connects, transmission is carried the request of connecting of identification information to described network management server, to connect with network management server; Resolve described malfunction elimination instruction and obtain malfunction elimination progress information and equipment under test address; According to malfunction elimination progress information and equipment under test address, equipment under test is carried out to the malfunction elimination in Internet Transmission path, obtain malfunction elimination result;
Network management server, according to the authentication information of receiving terminal for digital television, authenticates described receiving terminal for digital television, sends the instruction that connects to described receiving terminal for digital television; According to the request of connecting of carrying identification information, connect with described receiving terminal for digital television, transmission is carried the malfunction elimination instruction of malfunction elimination progress information and equipment under test address to described receiving terminal for digital television;
Described equipment under test is for connecting the network access device of described receiving terminal for digital television and Network server.
In said system, the investigation result queries instruction that further equipment under test address is carried in transmission of described network management server is to described receiving terminal for digital television;
Described receiving terminal for digital television further, according to the investigation result queries instruction of carrying equipment under test address, is sent to described network management server by malfunction elimination result.
In said system, described network management server comprises:
Authentication module, the authentication information sending according to receiving terminal for digital television, carries out authentication to receiving terminal for digital television; Confirm by after authentication, send the instruction that connects to described receiving terminal for digital television; According to the request of connecting of carrying identification information, connect with described receiving terminal for digital television, send the response that connects to described receiving terminal for digital television; Connect after successful information receiving, trigger investigation module;
Investigation module, under the triggering of described authentication module, transmission is carried the malfunction elimination instruction of malfunction elimination progress information and equipment under test address to described receiving terminal for digital television; Output is carried the investigation result queries instruction of equipment under test address to described receiving terminal for digital television, receives the malfunction elimination result that described receiving terminal for digital television sends.
In said system, described receiving terminal for digital television comprises:
Network connecting module, after startup or during accesses network service server, sends authentication information to described network management server; According to the instruction that connects, transmission is carried the request of connecting of identification information to described network management server; According to the response that connects, send and connect the information that is successfully established to described network management server, trigger investigation control module;
Investigation control module, resolves described malfunction elimination instruction, obtains malfunction elimination progress information and equipment under test address; According to malfunction elimination progress information and equipment under test address, equipment under test is carried out to the malfunction elimination in Internet Transmission path, obtain malfunction elimination result; According to the investigation result queries instruction of carrying equipment under test address, export the malfunction elimination result of described equipment under test to described network management server.
Preferably, described network management module further comprises: for preserving the memory module of malfunction elimination progress information and equipment under test address;
Described investigation module, under the triggering of described authentication module, further reads described malfunction elimination progress information and described equipment under test address from described memory module.
As seen from the above technical solutions, the invention provides a kind of method that realizes HP M investigation, in the method, receiving terminal for digital television is after startup, transmission is carried the ID authentication request of authentication information to network management server, receive after the authentication response of network management server transmission, confirm by the authentication of network management server; The instruction that connects that receiving terminal for digital television sends according to network management server, connecting of identification information carried in transmission asks to network management server; Receiving connecting after response that network management server sends, sending to connect and be successfully established information to network management server; Receiving terminal for digital television is resolved the malfunction elimination instruction that network management server sends, obtain malfunction elimination progress information and equipment under test address, according to malfunction elimination progress information and equipment under test address, equipment under test is carried out to the malfunction elimination in Internet Transmission path, obtain malfunction elimination result.The present invention also provides a kind of system that realizes HP M investigation.Adopt method and system of the present invention, can utilize receiving terminal for digital television to carry out malfunction elimination to connected network access device, improved the operating efficiency of malfunction elimination.
Accompanying drawing explanation
Fig. 1 is the method flow diagram of realizing HP M investigation in the embodiment of the present invention;
Fig. 2 is the structural representation of realizing the system of HP M investigation in the embodiment of the present invention.
Embodiment
For making object of the present invention, technical scheme and advantage clearer, referring to the accompanying drawing embodiment that develops simultaneously, the present invention is described in more detail.
The invention provides a kind of method and system that realize HP M investigation, the terminal of network management server using receiving terminal for digital television as network side manages, the malfunction elimination progress information that receiving terminal for digital television issues according to network management server and equipment under test address, connected equipment under test is carried out to malfunction elimination, and to network management server feedback malfunction elimination result.
Fig. 1 is the method flow diagram of realizing HP M investigation in the embodiment of the present invention.Now, in conjunction with Fig. 1, the method that the present invention is realized to HP M investigation describes, specific as follows:
101, the ID authentication request that authentication information is carried in receiving terminal for digital television transmission is to network management server;
Receiving terminal for digital television is after startup, operational network management of end-user program and HTML (Hypertext Markup Language) (Hypertext Transmission Protocol, HTTP) server monitoring program, the ID authentication request that authentication information is carried in transmission is to network management server.
Or, receiving terminal for digital television is when accesses network service server, in order to guarantee the smooth and easy of accessed Network server and the Internet Transmission path between receiving terminal for digital television, network management server utilizes the Internet Transmission path that receiving terminal for digital television utilizes receiving terminal for digital television to carry out malfunction elimination.Receiving terminal for digital television is when accesses network service server, transmission is carried the ID authentication request of authentication information to Network server, Network server is transmitted to network management server by the authentication information of receiving terminal for digital television, to realize network management server, the access rights of receiving terminal for digital television is authenticated.Now, the authentication of network management server to the access rights of receiving terminal for digital television, is in fact also the authentication to receiving terminal for digital television, to determine the access rights of receiving terminal for digital television.
Wherein, the authentication method that authentication information adopts according to network management server arranges; Described authentication method can be existing abstract identification method or secure socket layer protocol layer (Security Socket Layer, SSL)/Transport Layer Security (Transport Layer Security, TLS) authentication method, no longer repeats above-mentioned authentication method at this.
102, network management server transmission authentication response and the instruction that connects are to receiving terminal for digital television;
Network management server, according to authentication information and default authentication method, carries out authentication to the receiving terminal for digital television sending request, and after authentication is passed through, sends authentication and respond to receiving terminal for digital television.
Network management server also further after sending authentication response, sends and connects instruction to receiving terminal for digital television.Wherein, network management server can pass through the administration order to receiving terminal for digital television, issues the instruction that connects.
103, receiving terminal for digital television sends and to carry connecting of identification information and ask to network management server;
Receiving terminal for digital television is after receiving authentication response, and sending connects asks to network management server.The identification information of carrying in the request of connecting wherein, at least comprises the identification identifier (Identity, ID) of receiving terminal for digital television and the manufacturing ID of receiving terminal for digital television.
104, network management server sends to connect and responds to receiving terminal for digital television;
Network management server is according to the identification information of carrying in the request of connecting, and after definite connecting, sending connects responds to receiving terminal for digital television.
105, receiving terminal for digital television sends to connect and is successfully established information to network management server;
Receiving terminal for digital television connects after response receiving, and confirms successfully to have set up and being connected of network management server, and sends to connect to be successfully established information to network management server.The process that receiving terminal for digital television and network management server connect, be actually and guarantee the smooth and easy of Internet Transmission path between receiving terminal for digital television and network management server, so that in malfunction elimination process, receiving terminal for digital television can successfully receive network management server dependent instruction, completes corresponding malfunction elimination.
Wherein, connection is successfully established information and can realizes by a sky bag that does not carry any content, with indication network management server, can carry out subsequent operation.
106, network management server sends malfunction elimination instruction to receiving terminal for digital television;
Network management server is successfully established after information receiving to connect, send carry malfunction elimination progress information and equipment under test address malfunction elimination instruction to receiving terminal for digital television.
Wherein, malfunction elimination progress information can be the existing ping of utilization order to carry out the information of malfunction elimination or utilizes tracert order to carry out the information of malfunction elimination, at this, no longer above-mentioned malfunction elimination progress information is repeated.Wherein, ping (Packet Internet Grope) order is a kind of of dos command, be used for checking the order of the whether unobstructed or network connection speed of network, the path of tracert (trace router) order for determining that between network, interconnection agreement (Internet Protocol, IP) datagram access destination is taked.In addition, equipment under test is for connecting the network access device of receiving terminal for digital television and arbitrary Network server, such as router.
107, receiving terminal for digital television carries out malfunction elimination;
Receiving terminal for digital television, according to equipment under test address, carries out the malfunction elimination in Internet Transmission path to equipment under test according to malfunction elimination progress information, obtain the malfunction elimination result about equipment under test.
108, receiving terminal for digital television transmission malfunction elimination completes and responds to network management server;
The malfunction elimination that receiving terminal for digital television sends completes in response and can further carry equipment under test address, so that network management server is determined completed malfunction elimination.
109, network management server sends the instruction of investigation result queries to receiving terminal for digital television;
In the investigation result queries instruction that network management server sends, carry equipment under test address.
110, receiving terminal for digital television sends malfunction elimination result to network management server.
Receiving terminal for digital television, according to the equipment under test address of carrying in the investigation result queries instruction receiving, sends the malfunction elimination result corresponding with it to network management server.
The method also further comprises after step 110: network management server judges whether to finish HP M investigation, if so, finishes; Otherwise, continue transmission and connect instruction to receiving terminal for digital television.Wherein, send the method for instruction that connects identical with the method in step 102, do not repeat them here.
Fig. 2 is the structural representation of realizing the system of HP M investigation in the embodiment of the present invention.Now, in conjunction with Fig. 2, the system that the present invention is realized to HP M investigation describes, specific as follows:
The system that the present invention realizes HP M investigation comprises: network management server 20 and receiving terminal for digital television 21.Wherein, receiving terminal for digital television 21 is set up Internet Transmission path by a plurality of equipment under tests 22 with the Network server (not identifying in Fig. 2) of business is provided, such as: Set Top Box; Equipment under test 22 is network access device, such as: router.
Receiving terminal for digital television 21 is after startup, transmission is carried the ID authentication request of authentication information to network management server 20, or when accesses network service server, by Network server, the ID authentication request that authentication information is carried in transmission is to network management server 20; Mutual by with network management server 20 of receiving terminal for digital television 21, so that network management server 20 completes the authentication to receiving terminal for digital television 20.
Receiving terminal for digital television 21 is according to connecting instruction, sends to carry connecting of identification information and asks to network management server 20, and mutual by with network management server 20, realizes with network management server 20 and connecting.
Receiving terminal for digital television 21 resolve fault investigation instructions obtain malfunction elimination progress information and equipment under test address; According to malfunction elimination progress information and equipment under test address, equipment under test 22 is carried out to the malfunction elimination in Internet Transmission path, obtain malfunction elimination result.Receiving terminal for digital television 21, after obtaining malfunction elimination result, sends the malfunction elimination that carries equipment under test address and completes and respond to network management server 20, so that network management server 20 is determined completed malfunction elimination; According to the investigation result queries instruction of carrying equipment under test address, export the malfunction elimination result corresponding with equipment under test address to network management server 20.
Wherein, network management server 20 comprises authentication module 201 and investigation module 202.
Preferably, network management module 20 also further comprises that one for preserving the memory module 203 of malfunction elimination progress information and equipment under test address; Investigation module 202 is according to the triggering of authentication module 201, further from memory module 203 read failure investigation progress information and equipment under test addresses.
Wherein, receiving terminal for digital television 21 comprises network connecting module 211 and investigation control module 212.
In above-mentioned preferred embodiment of the present invention, network management server is by the authentication with receiving terminal for digital television and connect, using receiving terminal for digital television as the terminal of carrying out HP M investigation, to realize the management of receiving terminal for digital television and control; Receiving terminal for digital television is under the control of network management server, malfunction elimination is carried out in Internet Transmission path between the network access device of interconnection network service server, not only can accurately locate the Internet Transmission path of breaking down, and the operating efficiency of malfunction elimination is far above the operating efficiency of existing artificial malfunction elimination; Network failure investigation business of the present invention is to carry out after receiving terminal for digital television starts or before accessing new Network server at every turn, like this, total energy guarantees the smooth and easy of Internet Transmission path between the Network server of receiving terminal for digital television and its access.
In sum, these are only preferred embodiment of the present invention, be not intended to limit protection scope of the present invention.Within the spirit and principles in the present invention all, any modification of doing, be equal to replacement, improvement etc., within all should being included in protection scope of the present invention.
Claims (7)
1. a method that realizes HP M investigation, is characterized in that, the method comprises:
A, receiving terminal for digital television and network management server carry out alternately, to be authenticated by network management server;
The instruction that connects that B, receiving terminal for digital television send according to network management server, carries out alternately with network management server, to connect with network management server;
C, receiving terminal for digital television are resolved the malfunction elimination instruction that network management server sends, obtain malfunction elimination progress information and equipment under test address, according to malfunction elimination progress information and equipment under test address, equipment under test is carried out to the malfunction elimination in Internet Transmission path, obtain malfunction elimination result;
Described equipment under test is for connecting the network access device of described receiving terminal for digital television and Network server; Concrete, described receiving terminal for digital television is when accesses network service server, transmission is carried the ID authentication request of authentication information to Network server, Network server is transmitted to network management server by the authentication information of receiving terminal for digital television, to realize network management server, the access rights of receiving terminal for digital television is authenticated.
2. method according to claim 1, is characterized in that, after described step C, further comprises:
The investigation result queries instruction of carrying equipment under test address that receiving terminal for digital television sends according to network management server, sends malfunction elimination result to network management server.
3. method according to claim 1 and 2, is characterized in that, described steps A comprises:
Receiving terminal for digital television is after startup, and the ID authentication request that authentication information is carried in transmission is to network management server, to be authenticated by network management server;
Or receiving terminal for digital television, when accesses network service server, sends authentication information to network management server, to be authenticated by network management server by Network server.
4. method according to claim 1 and 2, is characterized in that, comprising alternately with network management server described in step B:
The request of connecting that identification information is carried in described receiving terminal for digital television transmission is to described network management server;
Described receiving terminal for digital television receives connecting after response of described network management server transmission, sends and connects the information that is successfully established to described network management server;
Described identification information at least comprises: the identification identifier ID of described receiving terminal for digital television and the manufacturing ID of described receiving terminal for digital television.
5. method according to claim 1 and 2, is characterized in that, malfunction elimination progress information is utilize ping order to carry out the information of malfunction elimination or utilize tracert order to carry out the information of malfunction elimination described in step C.
6. a system that realizes HP M investigation, is characterized in that, this system comprises:
Receiving terminal for digital television, carries out alternately with network management server, to be authenticated by network management server; According to the instruction that connects, transmission is carried the request of connecting of identification information to described network management server, to connect with network management server; Resolve described malfunction elimination instruction and obtain malfunction elimination progress information and equipment under test address; According to malfunction elimination progress information and equipment under test address, equipment under test is carried out to the malfunction elimination in Internet Transmission path, obtain malfunction elimination result;
Network management server, according to the authentication information of receiving terminal for digital television, authenticates described receiving terminal for digital television, sends the instruction that connects to described receiving terminal for digital television; According to the request of connecting of carrying identification information, connect with described receiving terminal for digital television, transmission is carried the malfunction elimination instruction of malfunction elimination progress information and equipment under test address to described receiving terminal for digital television;
Described equipment under test is for connecting the network access device of described receiving terminal for digital television and Network server, concrete, described receiving terminal for digital television is when accesses network service server, transmission is carried the ID authentication request of authentication information to Network server, Network server is transmitted to network management server by the authentication information of receiving terminal for digital television, to realize network management server, the access rights of receiving terminal for digital television is authenticated.
7. system according to claim 6, is characterized in that,
The investigation result queries instruction that further equipment under test address is carried in transmission of described network management server is to described receiving terminal for digital television;
Described receiving terminal for digital television further, according to the investigation result queries instruction of carrying equipment under test address, is sent to described network management server by malfunction elimination result.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
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| CN201110040275.4A CN102123305B (en) | 2011-02-16 | 2011-02-16 | Method and system for realizing network transmission troubleshooting |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201110040275.4A CN102123305B (en) | 2011-02-16 | 2011-02-16 | Method and system for realizing network transmission troubleshooting |
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| CN102123305A CN102123305A (en) | 2011-07-13 |
| CN102123305B true CN102123305B (en) | 2014-03-12 |
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| CN201110040275.4A Expired - Fee Related CN102123305B (en) | 2011-02-16 | 2011-02-16 | Method and system for realizing network transmission troubleshooting |
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Families Citing this family (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103618945A (en) * | 2013-11-18 | 2014-03-05 | 乐视致新电子科技（天津）有限公司 | Remote maintenance method and equipment for terminal |
| CN106060821A (en) * | 2016-07-07 | 2016-10-26 | 曹蕊 | Communication processing method and electronic device |
| CN107864058B (en) * | 2017-11-09 | 2021-06-25 | 凌云天博光电科技股份有限公司 | Fault judgment method and device |
| CN112019571B (en) * | 2020-10-22 | 2021-01-15 | 锱云(上海)物联网科技有限公司 | VPN connection implementation method and system |
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| US7277637B2 (en) * | 2003-01-03 | 2007-10-02 | Tellabs Bedford, Inc. | Fiber to the home broadband home unit |
| CN101252472A (en) * | 2008-03-14 | 2008-08-27 | 深圳华为通信技术有限公司 | Apparatus and method for processing digital household network fault |
| CN101404588A (en) * | 2008-11-20 | 2009-04-08 | 中国电信股份有限公司 | Front end equipment management method, platform and system |
| CN101605073A (en) * | 2009-07-01 | 2009-12-16 | 中兴通讯股份有限公司 | A kind of method, Apparatus and system that the IPTV user terminal is tested |
| CN101820499A (en) * | 2010-05-18 | 2010-09-01 | 中兴通讯股份有限公司 | Method and system for realizing automatic interaction between STB (set top box) and home gateway |
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2011
- 2011-02-16 CN CN201110040275.4A patent/CN102123305B/en not_active Expired - Fee Related
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| US7277637B2 (en) * | 2003-01-03 | 2007-10-02 | Tellabs Bedford, Inc. | Fiber to the home broadband home unit |
| CN101252472A (en) * | 2008-03-14 | 2008-08-27 | 深圳华为通信技术有限公司 | Apparatus and method for processing digital household network fault |
| CN101404588A (en) * | 2008-11-20 | 2009-04-08 | 中国电信股份有限公司 | Front end equipment management method, platform and system |
| CN101605073A (en) * | 2009-07-01 | 2009-12-16 | 中兴通讯股份有限公司 | A kind of method, Apparatus and system that the IPTV user terminal is tested |
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