CN102737104A - Task driven user intents - Google Patents
Task driven user intents Download PDFInfo
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- CN102737104A CN102737104A CN2012100934144A CN201210093414A CN102737104A CN 102737104 A CN102737104 A CN 102737104A CN 2012100934144 A CN2012100934144 A CN 2012100934144A CN 201210093414 A CN201210093414 A CN 201210093414A CN 102737104 A CN102737104 A CN 102737104A
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/30—Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
- G06F16/33—Querying
- G06F16/332—Query formulation
- G06F16/3329—Natural language query formulation or dialogue systems
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/903—Querying
- G06F16/9032—Query formulation
- G06F16/90332—Natural language query formulation or dialogue systems
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/95—Retrieval from the web
- G06F16/951—Indexing; Web crawling techniques
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/95—Retrieval from the web
- G06F16/953—Querying, e.g. by the use of web search engines
- G06F16/9537—Spatial or temporal dependent retrieval, e.g. spatiotemporal queries
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F40/00—Handling natural language data
- G06F40/30—Semantic analysis
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/26—Speech to text systems
Abstract
An augmented conversational understanding architecture may be provided. Upon receiving a natural language phrase from a user, the phrase may be translated into a search phrase and a search action may be performed on the search phrase.
Description
Technical field
The application relates to the user view of task-driven.
Background technology
The user view of task-driven can be provided for being convenient to the mechanism of the natural language understanding of user inquiring and session.In some cases, can great deal of information be provided to the user, but search agent may not be understood user's context and selects to which service-seeking based on web and/or based on the network service of cloud.For example, the natural language phrase of " let us tonight eat Italian dish (let ' s do Italian tonight) " may not be understood by search engine, and it can return and Italian translated in phrase but not result that the search italian restaurant is associated.Thus, traditional system needs clear and definite sentence structure to define region of search, and can not from the context of search, identify this territory.
Summary of the invention
Content of the present invention is provided so that some notions that will in following embodiment, further describe with the reduced form introduction.This summary of the invention neither is intended to identify the key feature or the essential feature of theme required for protection.Content of the present invention is not intended to be used to limit the scope of theme required for protection yet.
The sign of user view can be provided.A plurality of network applications can be identified, and the body (ontology) that is associated with each application in these a plurality of application can be defined.If the phrase that receives from the user is associated with at least one defined body, then can be performed with the network application associated action.
Above general description and following detailed description both provide example, and just illustrative.Therefore, above general description and following detailed description should not be considered to restrictive.In addition, those characteristics of in this paper, being set forth or the variant can also provide other characteristics or variant.For example, embodiment can relate to the various characteristics combination and son combination described in the embodiment.
Description of drawings
Be incorporated in the disclosure and constitute its a part of accompanying drawing embodiments of the invention are shown.In the accompanying drawings:
Fig. 1 is the block diagram of operating environment;
Fig. 2 is the process flow diagram that is used to provide to the method for the understanding of user view; And
Fig. 3 is the block diagram that comprises the system of computing equipment.
Embodiment
Below describe in detail with reference to each accompanying drawing.As long as maybe, just the identical Reference numeral of use is indicated same or analogous element in accompanying drawing and following description.Although possibly describe embodiments of the invention, modification, reorganization and other realizations are possible.For example, can replace, add or revise the element shown in the accompanying drawing, and can be through disclosed method displacement, rearrangement or interpolation stage are revised method described herein.Therefore, below detailed description does not limit the present invention.On the contrary, correct scope of the present invention is defined by appended claims.
Spoken dialog system (SDS) make people can be enough their sound and computing machine carry out alternately.The primary clustering that drives SDS can comprise dialog manager: this assembly management and user's the session based on dialogue.Dialog manager can be confirmed user's intention through the combination of a plurality of input sources, such as the output of speech recognition and natural language understanding assembly, context, user's context and/or semantic concept that is associated with body and data from previous dialogue round.After confirming intention, dialog manager can be taked action, such as the dialogue that shows net result and/or continuation and user to the user to satisfy their intention.
Fig. 1 is the block diagram of operating environment 100, and this operating environment 100 comprises server 105, and this server 105 comprises spoken dialog system (SDS) 110.Server 105 can comprise software application, such as personal assistant program 112 and/or search agent 114.SDS 110 can comprise dialog manager 115 and can be used for receiving user's phrase, inquiry and/or action request through network 120.Network 120 can comprise proprietary network (for example, corporate intranet), cellular network and/or such as public networks such as the Internets.Operating environment 100 also can comprise a plurality of network applications 150 (A)-(C).Network application 150 (A)-(C) can comprise data source, serves and/or the weather data service such as the stock market quotation, and/or serves such as web such as restaurant predetermined tool.
Fig. 2 be illustrate according to one embodiment of the invention be used for provide the method for the understanding of user view 200 process flow diagram in each related summary stage.Method 200 can use computing equipment 300 to realize, as below with reference to Fig. 3 in greater detail.Hereinafter the mode in each stage of implementation method 200 will be described in more detail.Method 200 starts from initial block 205, and advances to the stage 210 that computing equipment 300 wherein can identify a plurality of network applications.For example, SDS 110 can resolve by the webpage that each network application provided in a plurality of network applications 150 (A)-(C).These webpages can comprise can be by the API of public visit, and these API can be by such as search agent 114 remote process calls such as grade.Such API can comprise the functional definition in the webpage, and these functional definitions can identify in order successfully to call the required parameter of API.As another example, the body of application specific can be provided by network application.
If the semantic concept that is associated is identified, then method 200 can advance to the stage 227, there computing equipment 300 can according to the body that merges with phrase translate into a plurality of based on network application at least one agent actions that is associated.For example, the hunting action of searching for the restaurant that can be scheduled near tonight can be translated in received phrase " let us is had a meal tonight together ".
If if do not have body to be mated or do not find required parameter in the stage 230 in the stage 225, then method 200 can advance to the stage 235, computing equipment 300 can be asked more information there.For example, personal assistant program 112 can be come to the required information of customer requirements through the demonstration on voice suggestion and/or the subscriber equipment 130.
If find required parameter in the stage 230, then method 200 can advance to the stage 240, and computing equipment 300 can be carried out the action of translation on application associated there.For example, server 105 can use from the required parameter of user's phrase to come remote procedure call is carried out in network application 150 (A).
The system that can comprise the sign that is used to provide user view according to one embodiment of the invention.This system can comprise memory stores and the processing unit that is coupled to this memory stores.Whether this processing unit can be used for identifying territory that a plurality of application, definition are associated with each application in this a plurality of application, reception and is associated with at least one territory that is associated with at least one application from user's phrase and definite this phrase.In response to confirming that this phrase comprises the context that is associated with at least one territory that is associated with at least one application, processing unit can be used for according to this phrase execution calling at least one application.Each application can be associated with Internet resources, such as the function of search of webpage.In the application some and/or all can comprise one group of relevant API (API).For example, this group API can be with available difference in functionality be associated at the webpage place.
Processing unit can be further used for showing and carry out result that calling of at least one application is associated according to phrase, determines whether to receive second phrase and if confirm then whether this second phrase is associated with identical application from the user.Be associated with identical application in response to definite this second phrase, processing unit can be used for carrying out at least one second call among the relevant API of this group according to this second phrase, and demonstration second is called the result who is associated with this.
The system that can comprise the sign that is used to provide user view according to another embodiment of the present invention.This system can comprise memory stores and the processing unit that is coupled to this memory stores.Processing unit can be used for receiving phrase from the user, this phrase is resolved to a plurality of words, identifies the territory that is associated with this phrase, confirms whether in a plurality of application at least one be associated with the territory that is identified and if then in a plurality of words at least one prepared this as the parameter of calling and call to carry out and to use associated action according to a plurality of words.Processing unit can be further used for receiving second phrase, this phrase is resolved to a plurality of second words, confirms whether this second phrase is associated with the territory and if then upgrade the agent actions that is associated with application with at least one of a plurality of second words that comprise second parameter of calling.Second phrase can receive from the identical user and/or second user, such as when two users are in session.Be not associated with the territory in response to definite this second phrase, processing unit can be carried out response that the calling of at least one of a plurality of API, reception are associated with calling of performed at least one to a plurality of API and show received response to the user.According to various embodiments of the present invention, the territory that is associated with phrase for example can comprise, working field, territory, restaurant, calendar territory, tourism domain, amusement territory and map domain.
The system that can comprise the sign that is used to provide user view according to another embodiment of the present invention.This system can comprise memory stores and the processing unit that is coupled to this memory stores.This processing unit can be used for identifying body that a plurality of application, definition are associated with each application in this a plurality of application, reception from user's first phrase and definite this phrase whether with a plurality of application at least one at least one body that is associated be associated.Each application in a plurality of application can comprise the parameter that at least one is required.Be associated with at least one body in response to definite this phrase; Processing unit can be used for defined body merge with second body that is associated with the user, according to the body that merges with first phrase translate into a plurality of based on network application at least one agent actions that is associated and definite phrase whether comprise enough information carry out agent actions (for example, with a plurality of application at least one at least one required parameter that is associated).If then processing unit can be used for such as through carrying out the calling of parameter that at least one is required that comprise of the network application that is associated being carried out agent actions, and shows the result who is associated with the execution agent actions.
Fig. 3 is the block diagram that comprises the system of computing equipment 300.According to one embodiment of present invention, above-mentioned memory stores and processing unit can be realized in the computing equipment such as the computing equipment 300 of Fig. 3.Can use any suitable combination of hardware, software or firmware to realize memory stores and processing unit.For example, memory stores and processing unit can or combine in other computing equipments 318 of computing equipment 300 any to realize with computing equipment 300.According to embodiments of the invention, said system, equipment and processor are examples, and other system, equipment and processor can comprise above-mentioned memory stores and processing unit.In addition, computing equipment 300 can comprise the operating environment that is used for aforesaid system 100.System 100 can operate in other environment, and is not limited to computing equipment 300.
With reference to figure 3, system according to an embodiment of the invention can comprise computing equipment, such as computing equipment 300.In basic configuration, computing equipment 300 can comprise at least one processing unit 302 and system storage 304.The configuration and the type that depend on computing equipment, system storage 304 can include, but not limited to volatile memory (for example, random-access memory (ram)), nonvolatile memory (for example, ROM (read-only memory) (ROM)), flash memory or any combination.System storage 304 can comprise operating system 305, one or more programming module 306, and can comprise personal assistant program 112.For example, operating system 305 is applicable to the operation of control computing equipment 300.In addition, embodiments of the invention can combine shape library, other operating systems or any other application program to put into practice, and are not limited to any application-specific or system.This basic configuration is illustrated by those assemblies in the dotted line 308 in Fig. 3.
As stated, can in system storage 304, store a plurality of program modules and the data file that comprises operating system 305.When on processing unit 302, carrying out, programming module 306 (for example, personal assistant program 112) can be carried out each process, for example comprises one or more in each stage of aforesaid method 200.Said process is an example, and processing unit 302 can be carried out other processes.Can comprise Email and contact application, text processing application, spreadsheet application, database application, slide presentation application, drawing or computer-assisted application program etc. according to spendable other programming modules of embodiments of the invention.
Generally speaking, according to each embodiment of the present invention, program module can comprise can carry out the structure that particular task maybe can realize routine, program, assembly, data structure and the other types of particular abstract.In addition, embodiments of the invention can be put into practice with other computer system configurations, comprise portable equipment, multicomputer system, based on the system of microprocessor or programmable consumer electronics, minicomputer, mainframe computer etc.Put into practice in the embodiments of the invention DCE that also task is carried out by the teleprocessing equipment through linked therein.In DCE, program module can be arranged in local and remote memory storage device.
In addition, embodiments of the invention can comprise the circuit of discrete electronic component, comprise logic gate encapsulation or integrated electronic chip, utilize microprocessor circuit or comprising on the single chip of electronic component or microprocessor and put into practice.Embodiments of the invention also can use can be carried out such as for example, AND (with), OR (or) and the other technologies of the logical operation of NOT (non-) put into practice, include but not limited to machinery, optics, fluid and quantum technology.In addition, embodiments of the invention can be put into practice in multi-purpose computer or any other circuit or system.
For example, embodiments of the invention can be implemented as computer procedures (method), computing system or the goods such as computer program or computer-readable medium.Computer program can be a computer system-readable and to the computer-readable storage medium of the computer program code of the instruction that is used for the object computer process.Computer program can also be that computing system is readable and to the transmitting signal on the carrier of the computer program code of the instruction that is used for the object computer process.Therefore, the present invention can hardware and/or software (comprising firmware, resident software, microcode etc.) embody.In other words, embodiments of the invention can adopt include on it supply instruction execution system to use combine the computing machine of its use to use or the computing machine of computer readable program code can use or computer-readable recording medium on the form of computer program.Computing machine can use or computer-readable medium can be can comprise, store, communicate by letter, propagate or transmission procedure uses or combine any medium of its use for instruction execution system, device or equipment.
Computing machine can use or computer-readable medium can be, for example, but is not limited to electricity, magnetic, light, electromagnetism, infrared or semiconductor system, device, equipment or propagation medium.Computer-readable medium examples (non-exhaustive list) more specifically, computer-readable medium can comprise following: electrical connection, portable computer diskette, random-access memory (ram), ROM (read-only memory) (ROM), Erasable Programmable Read Only Memory EPROM (EPROM or flash memory), optical fiber and portable compact disk ROM (read-only memory) (CD-ROM) with one or more lead.Note; Computing machine can use or computer-readable medium even can be to print paper or another the suitable medium that program is arranged on it; Because program can be via for example to the optical scanning of paper or other media and catch electronically; Compiled, explained or handled if necessary subsequently, and be stored in the computer memory subsequently with other suitable manner.
Above reference example is as the block diagram and/or the operational illustrations of method, system and computer program have been described embodiments of the invention according to an embodiment of the invention.Each function/action of being indicated in the frame can occur by being different from the order shown in any process flow diagram.For example, depend on related function/action, in fact two frames that illustrate continuously can be carried out basically simultaneously, and perhaps these frames can be carried out by opposite order sometimes.
Although described specific embodiment of the present invention, also possibly there are other embodiment.In addition; Though embodiments of the invention be described to be stored in storer and other storage mediums in data be associated; But data also can be stored on the computer-readable medium of other types or from it and read, such as auxiliary storage device (as hard disk, floppy disk or CD-ROM), from carrier wave or the other forms of RAM or the ROM of the Internet.In addition, each step of disclosed method can be revised by any way, comprises through to the rearrangement of each step and/or insert or the deletion step, and does not deviate from the present invention.
The all authority that comprises the copyright in the included code here all belongs to the applicant and is the applicant's property.The applicant keeps also keeping all authority in the included code here, and only authorizes about the reproduction of institute's granted patent and the permission of reproducing these materials from other purposes.
Although this instructions comprises example, scope of the present invention is indicated by appended claims.In addition, although used to the special-purpose language description of architectural feature and/or method action this instructions, claims are not limited to characteristic described above or action.On the contrary, special characteristic described above is to come disclosed as the example of embodiments of the invention with action.
Claims (10)
1. method (200) that is used to provide the user view sign, said method (200) comprising:
Sign (210) a plurality of based on network application (150 (A)-(C));
Generate the body that (215) are associated with each application in said a plurality of based on network application (150 (A)-(C));
Receive (220) natural language phrase from the user;
Confirm that whether (225) said natural language phrase is associated with at least one body that is associated with at least one application (150 (A)-(C)); And
Be associated with said at least one body in response to definite (225) said natural language phrase, carry out at least one agent actions that is associated in (240) and the said a plurality of based on network application (150 (A)-(C)) according to said natural language phrase.
2. the method for claim 1 (200) is characterized in that, further comprises shared body that is associated with at least one based on network application (150 (A)-(C)) and the individual human body that is associated with said user are merged.
3. the method for claim 1 (200); It is characterized in that, the body that definition (215) is associated with each application in said a plurality of application (150 (A)-(C)) comprise identify with said a plurality of application (150 (A)-(C)) at least one required parameter of being associated of each application.
4. method as claimed in claim 3 (200); It is characterized in that, confirm whether (225) said natural language phrase is associated with at least one body that is associated with at least one application (150 (A)-(C)) and comprise and confirm whether said phrase comprises at least one the required parameter that is associated with at least one application (150 (A)-(C)).
5. the method for claim 1 (200) is characterized in that, at least one in said a plurality of application (150 (A)-(C)) is associated with a plurality of relevant API, and each API is associated with shared body, and said method further comprises:
Show (245) and go up the result that the execution action is associated at least one application (150 (A)-(C));
Confirm whether (220) receive second phrase from said user; And
Receive second phrase in response to definite (220) from said user, confirm whether (225) said second phrase is associated with said shared body.
6. the computer-readable medium of one group of instruction of a storage, said one group of instruction are carried out a kind of method (200) that is used to provide the sign of user view when being performed, the method for being carried out by said one group of instruction (200) comprising:
Receive (220) phrase from the user;
The body that sign (215) is associated with said phrase;
Whether at least one in definite (225) a plurality of application (150 (A)-(C)) is associated with the body that is identified; And
In response to confirming that in (225) a plurality of application (150 (A)-(C)) at least one is associated with the body that is identified, according to the agent actions on received phrase establishment (227) at least one in a plurality of application (150 (A)-(C)).
7. computer-readable medium as claimed in claim 6 is characterized in that, also comprises:
Receive (220) second phrases;
Confirm whether (225) said second phrase is associated with said body; And
Be associated with said body in response to definite said second phrase, upgrade (227) at least one the agent actions in a plurality of application (150 (A)-(C)) according to said second phrase.
8. computer-readable medium as claimed in claim 7 is characterized in that, also comprises:
Be not associated in response to definite (225) said second phrase, carry out (240) agent actions at least one in a plurality of application (150 (A)-(C)) with said body.
9. computer-readable medium as claimed in claim 6 is characterized in that, the body that is associated with phrase comprise following one of at least: working field, territory, restaurant, calendar territory, tourism domain, amusement territory and map domain.
10. system that is used to provide the sign of user view, said system comprises:
Memory stores (304); And
Be coupled to the processing unit (302) of said memory stores (304), wherein said processing unit in order to:
Sign (210) a plurality of based on network application (150 (A)-(C)), each application in wherein said a plurality of based on network application is associated with webpage;
The body that definition (215) is associated with each application in said a plurality of application (150 (A)-(C)) wherein comes one of at least field of definition according to following: the body that the application programming that is associated with application meets (API) and provided by application;
Receive (220) first phrase from the user, wherein said first phrase comprises the natural language phrase;
Confirm whether (225) said first phrase is associated with the body of at least one definition;
Be associated with the body of said at least one definition in response to definite (225) said phrase, at least one agent actions that is associated in (227) one-tenth and a plurality of based on network application (150 (A)-(C)) translate in said first phrase according to the body that merges;
Confirm whether (230) said first phrase comprises that to the translation of agent actions enough information carries out said agent actions;
In response to confirming that the translation of (230) said first phrase to agent actions do not comprise that enough information carries out said agent actions, asks at least one element of (235) additional information to said user;
In a plurality of based on network application (150 (A)-(C)) carry out (240) said agent actions on related at least one; And
Show (245) and carry out the result that said agent actions is associated.
Applications Claiming Priority (14)
Application Number | Priority Date | Filing Date | Title |
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US13/077,233 US20120253789A1 (en) | 2011-03-31 | 2011-03-31 | Conversational Dialog Learning and Correction |
US13/076,862 US9760566B2 (en) | 2011-03-31 | 2011-03-31 | Augmented conversational understanding agent to identify conversation context between two humans and taking an agent action thereof |
US13/077,303 | 2011-03-31 | ||
US13/077,396 | 2011-03-31 | ||
US13/077,368 | 2011-03-31 | ||
US13/077,455 | 2011-03-31 | ||
US13/077,455 US9244984B2 (en) | 2011-03-31 | 2011-03-31 | Location based conversational understanding |
US13/077,431 | 2011-03-31 | ||
US13/077,396 US9842168B2 (en) | 2011-03-31 | 2011-03-31 | Task driven user intents |
US13/077,233 | 2011-03-31 | ||
US13/076,862 | 2011-03-31 | ||
US13/077,431 US10642934B2 (en) | 2011-03-31 | 2011-03-31 | Augmented conversational understanding architecture |
US13/077,303 US9858343B2 (en) | 2011-03-31 | 2011-03-31 | Personalization of queries, conversations, and searches |
US13/077,368 US9298287B2 (en) | 2011-03-31 | 2011-03-31 | Combined activation for natural user interface systems |
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CN102737104B CN102737104B (en) | 2017-05-24 |
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CN201610801496.1A Active CN106383866B (en) | 2011-03-31 | 2012-03-29 | Location-based conversational understanding |
CN201210091176.3A Active CN102737101B (en) | 2011-03-31 | 2012-03-30 | Combined type for natural user interface system activates |
CN201210090349.XA Active CN102737099B (en) | 2011-03-31 | 2012-03-30 | Personalization to inquiry, session and search |
CN201210090634.1A Active CN102750311B (en) | 2011-03-31 | 2012-03-30 | The dialogue of expansion understands architecture |
CN201210092263.0A Active CN102750270B (en) | 2011-03-31 | 2012-03-31 | The dialogue of expansion understands agency |
CN201210093414.4A Active CN102737104B (en) | 2011-03-31 | 2012-03-31 | Task driven user intents |
CN201210101485.4A Expired - Fee Related CN102750271B (en) | 2011-03-31 | 2012-03-31 | Converstional dialog learning and correction |
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CN201210090634.1A Active CN102750311B (en) | 2011-03-31 | 2012-03-30 | The dialogue of expansion understands architecture |
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CN107615378A (en) * | 2015-05-27 | 2018-01-19 | 苹果公司 | Equipment Voice command |
CN110383266A (en) * | 2017-03-05 | 2019-10-25 | 微软技术许可有限责任公司 | Use the personalized communication of semantic memory |
CN110663231A (en) * | 2017-05-25 | 2020-01-07 | 微软技术许可有限责任公司 | Task identification and tracking using shared dialog context |
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