CN102833677A - Implementation method for emergency rescue - Google Patents
Implementation method for emergency rescue Download PDFInfo
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- CN102833677A CN102833677A CN2012103162615A CN201210316261A CN102833677A CN 102833677 A CN102833677 A CN 102833677A CN 2012103162615 A CN2012103162615 A CN 2012103162615A CN 201210316261 A CN201210316261 A CN 201210316261A CN 102833677 A CN102833677 A CN 102833677A
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Abstract
The invention provides an implementation method for emergency rescue. The method is in combination of a mobile terminal for requesting for rescuing, a central system rescue processing server, a rescuing mechanism operation terminal and a rescue terminal; and the method adopts an automatic and intelligent rescue centre processing system which supports non-seat condition. The implementation method provides the all-weather quick-responding and efficient emergency rescue service without being limited by the regions.
Description
Technical field
The present invention relates to a kind of implementation method that is used for emergency relief.
Background technology
Along with improving constantly of living standard, vehicle flowrate also rapidly increases thereupon, and outdoor sports etc. receive people's favor day by day; The public proposes higher requirement to emergency event rescue works such as highway and fields.How to promote trans-departmental and inter-trade between to the efficient coordinative command and the emergency relief of emergency event, and how to carry out information resources and share etc. and all to seem particularly important in today;
With the vehicle emergency rescue is example, and many automobile 4S shop is not that 7*24 hour emergency relief time is provided with relevant rescue facility owing to condition element; Simultaneously; Based on vehicle when the different cities region request is rescued; Can't obtain contiguous relevant 4S shop or rescue facility immediately automatically, after repeatedly the manual telephone system transfer was seeked advice from back and forth, the distortion appearance is different to be judged thereby often the rescue purpose is produced; Even also can't confirm a certain rescue terminal (vehicle/personnel) sometimes, thereby cause the life security that rescue efficiency is low even jeopardize the user; In highway is promptly required assistance process, the technological means support of few part is only carried out in emergency relief work, mostly lack Systemic Thinking, can not become one provides full spectrum information technical support platform to the emergency relief management work.When accident takes place when; In danger or the personnel that seek help are at first through seek help phone or dial roadside emergency telephone and connect branch center night shift room phone of mobile phone dialing 12122; Operator on duty's consulting personnel of seeking help confirm the particular location of spot and the roughly situation of generation; And Advise By Wire relevant departments, relevant departments then carry necessary equipment carefully and arrive the spot after receiving emergency, launch the rescue rescue then.This traditional emergency relief mode and means; Though in emergency processing procedure in the past, brought into play important function; But the urgent rescue that still adopts artificial means to carry out in today of cyberage will exist following two subject matters, and the rescue low-response: repeatedly phone is linked up, and if the personnel that seek help are when night; Even often do not know own position, residing highway section, this has just incured loss through delay the quality time of urgent rescue; Rescue efficiency is low: the rescue personnel can only understand the relevant emergency information of the personnel that seek help through the operator on duty; Can not grasp first hand field condition; Easily to accident a situation arises erroneous judgement, thereby it is not enough to cause carrying equipment, has reduced the efficient of emergency relief;
Be example with open-air emergency relief again, in case contingency takes place, we rely on a large amount of PLA, armed policeman and volunteers that relief is provided, and have caused a lot of burdens even injures and deaths to the participant like this, also are a kind of wastes for society; The efficient of this emergency relief is simultaneously also well imagined.
For this reason, development & construction are a kind of automatically, support not have attend a banquet, directly check the incident management system of the personnel positions of seeking help, provide comprehensive, overall process and accurately information-based fast total solution have suitable urgency and importance.
Summary of the invention
The present invention seeks to provides a kind of implementation method that is used for emergency relief in order to solve and to overcome above-mentioned weak point.
For reaching above-mentioned purpose, technical scheme of the present invention is: a kind of implementation method that is used for emergency relief, and this scheme may further comprise the steps:
Step 1, Back ground Information arrangement and input database are preserved
Back ground Information comprises rescue facility's data message, three big operator base station informations; With all rescue facility's essential informations of collecting, putting into different categories is kept in the centring system database, for the normal operation of emergency relief processing server provides basic data;
All base station, the whole nation and corresponding latitude and longitude coordinates information thereof are kept in the database disaggregatedly, for the user realizes the base station positioning function under indoor or situation that GPS can't locate;
Step 2, mobile terminal registers
When portable terminal uses first, need carry out number of the account registration and relevant information and bind; Wherein, the information of registration comprises user account title, user cipher, subscriber phone number and E-mail address; Rescue facility's relevant information that information of binding such as drivers license number, license plate number, type of vehicle and acquiescence are bound; All number of the account log-on messages all are stored in the centring system database with the binding data information;
Step 3, the portable terminal of request rescue and centring system rescue processing server are mutual during emergency relief
When the user runs into vehicle trouble, accident or other special circumstances, need when rescue facility's request rescue, can pass through its portable terminal, length realizes aid request by SOS button or operation " emergency relief " operation; Wherein, When the emergency user perhaps dials " emergency relief " through its portable terminal length by the SOS button; Through formulating good communication protocol in advance, the user that will cry for help belongs to relevant informations such as current location (location, GPS/ base station), user account and is uploaded to centring system rescue processing server portable terminal earlier.
Step 4, centring system rescue processing server is handled the aid request of the portable terminal of request rescue
After the aid request of the portable terminal that the request of receiving of centring system rescue processing server is rescued, the positional information that centring system rescue processing server is uploaded according to the portable terminal of request rescue, the user that confirms to cry for help belongs to the city; According to user account ID, through relevant interface from the centring system database, obtain the emergency user relevant information, comprise user profile such as user's name, customer contact telephone number; If the vehicle rescue then also comprises rescue facility's relevant information that type of vehicle, license plate number and acquiescence are bound.
Based on the city at emergency user place with and the city, rescue facility place of binding judge that if same city, then the centring system rescue processing server rescue facility that the user bound of will preferentially selecting to cry for help implements rescue; If not in same city; Then centring system rescue processing server is with relevant informations such as preferential position based on the current place of emergency user, type of vehicle; Automatically obtain contiguous corresponding rescue facility and implement rescue; And obtain the related data information of this rescue facility, comprise address, telephone number, emergency number of rescue facility etc.;
Step 5, centring system rescue processing server is confirmed the enforcement rescue of rescue terminal
Centring system rescue processing server is confirmed to be implemented after the rescue by certain rescue facility; Centring system rescue processing server will be judged according to the rescue of this rescue facility service time; If be in normal rescue scope service time of rescue facility, then can download the phone of attending a banquet (rescue facility has the center of attending a banquet) of rescue facility or rescue the terminal phone; If the current time in the service time of rescue facility scope, then will not downloaded the rescue terminal phone of this rescue facility;
If there is a plurality of rescues terminal in this rescue facility; Then centring system rescue processing server will obtain the rescue state at each rescue terminal from the centring system database; According to certain algorithm; As adopt the emergency user the shortest with the distance at rescue terminal, and this emergency relief activity is implemented at the rescue terminal that is in idle condition.
Step 6 generates the rescue record and revises the rescue state
After centring system rescue processing server is confirmed to implement rescue by a certain rescue terminal, will generate a rescue record automatically and be kept in the centring system database; This recorded information comprises the position latitude and longitude coordinates at rescue sequence number, emergency user's name, emergency customer contact phone, person for help place, also comprise simultaneously this rescue facility's title of implementing rescue and address, rescue facility telephone number, rescue terminal telephone number and contact personnel etc.; And the rescue SOT state of termination that modification comes to implement to cry for help in the centring system database is a busy condition;
Step 7, the portable terminal processing center system rescue processing server of request rescue issues agreement
After centring system rescue processing server confirms that a certain rescue terminal comes to implement rescue, automatically the telephone number at this rescue terminal is handed down to the portable terminal of request rescue through agreement; After the portable terminal of request rescue receives the rescue protocol information that centring system rescue processing server issues, based on the good communications protocol of prior formulation, parse relevant information such as corresponding emergency number number after, and dial this phone automatically;
Step 8, the rescue affairs are linked up
The emergency user with implement the rescue personnel and link up through phone, after understanding and confirming relevant rescue work, the rescue personnel hangs up, and at this moment rescues the processing operation that the terminal will be ejected this rescue automatically, the rescue personnel is optionally connected to receive or refuses this pick-up operation;
If the rescue personnel has selected to accept this pick-up operation through the rescue terminal; Then rescuing the terminal carries out alternately through agreement and centring system rescue processing server; Centring system rescue processing server will be operated the centring system database; The state of revising this rescue terminal is state in the rescue execution, and comes into effect rescue;
If the rescue personnel has selected this pick-up operation of refusal through the rescue terminal; Then rescuing the terminal carries out alternately through agreement and centring system rescue processing server; Centring system rescue processing server will be operated the centring system database, and the state of revising this rescue terminal is an idle condition;
Step 9 comes into effect rescue
Pick-up operation be in rescue carry out in behind the state, the portable terminal of rescue terminal and request rescue is uploaded own longitude and latitude position coordinates with self-timing and is rescued processing server to centring system; Rescue personnel and emergency user can check geographical position separately through the map look facility on the terminal software separately; The rescue personnel can be through its rescue terminal guidance to emergency user position, and the user that cries for help simultaneously can be through its portable terminal real time inspection rescue personnel's rescue course;
Rescue personnel and emergency user can be through separately terminal software, on map interface, dial the other side's phone real-time communication, thereby reduce rescue time through click, improve the efficient of whole rescue;
Step 10 finishes rescue
After the rescue personnel arrived and accomplishes this pick-up operation, emergency user or rescue personnel can pass through its terminal software, unilaterally end process are carried out in this pick-up operation; And will rescue ending request and upload to centring system rescue processing server through communication protocol; Centring system rescue processing server is operated the centring system database, revise this rescue and be recorded as end, and the state of revising this rescue terminal is an idle condition; Whole pick-up operation formally finishes;
In the described step 1, rescue facility comprises 4S shop rescue facility, open-air rescue facility, rescue at sea mechanism, emergency management and rescue mechanism, rescue facilitys such as 110 and 119 and 120;
In the described step 1, rescue facility's information comprises rescue facility's title, rescue facility's type/work post, all rescue terminals and each rescue terminal telephone number, rescue facility address and position latitude and longitude coordinates;
In the described step 1, three big operators are meant telecom operators, mobile operator and operator of UNICOM;
In the described step 1, base station information comprises the information such as base station IDs, base station cell ID and base station institute correspondence position latitude and longitude coordinates that move GSM, the GSM of UNICOM, telecommunications CDMA, move TD, the EVDO of UNICOM and telecommunications WCDMA;
In the described step 1; If rescue terminal telephone number has a plurality of rescues terminal; Then need one by one will rescue the terminal and corresponding emergency number is preserved together, and all there are four rescue states at every rescue terminal, i.e. in the rescue execution, four kinds of idle condition, busy condition and states out of service; Wherein, During carrying out, rescue is meant that rescuing the terminal is implementing rescue; Idle condition is meant that this rescue terminal is current provides other rescue services, and busy condition is meant that the rescue terminal carries out phone rescue communication process with the emergency user, and temporarily can not determine whether to provide the rescue service for other users that cry for help; Can't implement rescue and state out of service is meant the rescue personnel or rescue aid is current, can not service be provided for the emergency user.
Further describe; Busy condition continues a period of time (after surpassing 60 seconds like setting); If corresponding rescue terminal does not receive the portable terminal phone of this request rescue; Then centring system rescue processing server will be operated the centring system database, and the busy condition of revising this rescue terminal automatically is an idle condition;
In the described step 2, the multi-user uses for ease, and each portable terminal can be supported one or more user accounts, password and contact telephone number;
In the described step 2, portable terminal comprises the portable terminal and the rescue terminal of implementing rescue of request rescue, and emergency relief Application Software Program, gps satellite receiver module, communication module all are installed on the portable terminal;
In the described step 3, current location (location, GPS/ base station) is meant, if portable terminal is current the GPS latitude and longitude coordinates can be provided, and then centring system rescue processing server will adopt the GPS latitude and longitude coordinates the uploaded current location as the user; Otherwise behind the base station information that portable terminal is uploaded, centring system rescue processing server obtains the current location of the corresponding latitude and longitude coordinates of this base station information as the user from the centring system database;
In the described step 3, the SOS button is meant on emergency user's portable terminal and is designed with a physics SOS emergency relief button; After operation " emergency relief " is meant that the emergency user logins application software of mobile terminal, the emergency relief function that operation is inner; Both all can reach the emergency relief effect;
In the described step 4, the relevant information of rescue facility comprises city, address information, the position latitude and longitude coordinates at rescue facility place, the phone of attending a banquet, breakdown lorry portable terminal phone, rescue service time etc.;
In the described step 4, contiguous corresponding rescue facility is meant that centring system rescue processing server through algorithm, obtains nearest corresponding rescue facility according to nearby principle; Corresponding rescue facility is meant, is Honda such as the emergency type of vehicle, and then corresponding rescue facility can be Honda 4S shop or can be other rescue facilitys that the Honda vehicle provides the rescue service;
In the described step 5, the phone of attending a banquet is meant that centring system rescue processing server issues the phone of attending a banquet and gives the emergency user, and the user is through dialing the phone of attending a banquet in emergency, lets seat personnel participate in, and confirms a certain rescue terminal; Seat personnel is revised the rescue executing state at the rescue terminal that is determined through operating terminal;
In the described step 6, the rescue record, in the whole pick-up operation process, other inquiry terminals or center are inquired about provides the data foundation after can be;
In the described step 9; Check that through map geographical position separately is meant; All store nationwide map video data on the storage card at the portable terminal of request rescue and rescue terminal; Each mobile terminal software all has map display function, can carry out map and show, moves and the map zoom operations.
This method adopts portable terminal, centring system rescue processing server, rescue facility's operating terminal and the rescue terminal of request rescue to combine; Be the basis with relevant informations such as the position of various rescue facilitys and emergency numbers; Utilize GIS geography information, urban transportation information and operator's base station information; Through with the combination of new and high technologies such as gps satellite location/base station assist location, radio communication, Internet, realize automatic, intelligent, support not have rescue center's treatment system of attending a banquet; Provide round-the-clock, do not limit the zone, response speed is fast, high efficiency emergency assistance services.
Description of drawings
Fig. 1 is a workflow diagram of the present invention.
Below in conjunction with accompanying drawing and specific embodiment the present invention is made further detailed description.
Embodiment
A kind of implementation method that is used for emergency relief of the present invention, this scheme may further comprise the steps:
Step 1, Back ground Information arrangement and input database are preserved
Back ground Information comprises rescue facility's data message, three big operator base station informations; With all rescue facility's essential informations of collecting, putting into different categories is kept in the centring system database, for the normal operation of emergency relief processing server provides basic data; Wherein, rescue facility comprises 4S shop rescue facility, open-air rescue facility, rescue at sea mechanism, emergency management and rescue mechanism, rescue facilitys such as 110 and 119 and 120; Rescue facility's essential information comprises rescue facility's title, rescue facility's type/work post, all rescue terminals and each rescue terminal telephone number, rescue facility address and position latitude and longitude coordinates;
Base station and corresponding latitude and longitude coordinates information thereof that the whole nation is all are kept in the database disaggregatedly, and wherein, operator comprises mobile GSM, the GSM of UNICOM, telecommunications CDMA, moves TD, the EVDO of UNICOM and telecommunications WCDMA; Base station information comprises telecommunications, move and the information such as base station IDs, base station cell ID and base station correspondence position coordinate of three big operators of UNICOM;
If rescue terminal telephone number has a plurality of rescues terminal; Then need the emergency number that will rescue terminal and correspondence thereof one by one to preserve together; And all there are four rescue states at every rescue terminal, during promptly rescue is carried out, four kinds of idle condition, busy condition and states out of service; Wherein, During carrying out, rescue is meant that rescuing the terminal is implementing rescue; Idle condition is meant that this rescue terminal is current provides other rescue services, and busy condition is meant that the rescue terminal carries out phone rescue communication process with the emergency user, and temporarily can not determine whether to provide the rescue service for other users that cry for help; Can't implement rescue and state out of service is meant the rescue personnel or rescue aid is current, can not service be provided for the emergency user
Busy condition continues a period of time (after surpassing 60 seconds like setting); If corresponding rescue terminal does not receive the portable terminal phone of this request rescue; Then centring system rescue processing server will be operated the centring system database, and the busy condition of revising this rescue terminal automatically is an idle condition;
Step 2, the mobile terminal device registration
When portable terminal uses first, need carry out number of the account registration and relevant information and bind; The multi-user uses for ease, and each portable terminal can be supported one or more user accounts, password and contact telephone number; Wherein, the information of registration comprises user account title, user cipher, subscriber phone number and E-mail address; Rescue facility's relevant information that information of binding such as drivers license number, license plate number, type of vehicle and acquiescence are bound; All number of the account log-on messages all are stored in the centring system database with the binding data information;
Portable terminal comprises the portable terminal and the rescue terminal of implementing rescue of request rescue, and emergency relief Application Software Program, gps satellite receiver module, communication module all are installed on the portable terminal;
Step 3, the portable terminal of request rescue and centring system rescue processing server are mutual during emergency relief
When the user runs into vehicle trouble, accident or other special circumstances, need when rescue facility's request rescue, can pass through its portable terminal, length realizes aid request by SOS button or operation " emergency relief " operation; Wherein, When the emergency user perhaps dials " emergency relief " through its portable terminal length by the SOS button; Through formulating good communication protocol in advance, the user that will cry for help belongs to relevant informations such as current location (location, GPS/ base station), user account and is uploaded to centring system rescue processing server portable terminal earlier
Wherein, said current location (location, GPS/ base station) is meant that if portable terminal is current the GPS latitude and longitude coordinates can be provided, then centring system rescue processing server will adopt the GPS latitude and longitude coordinates the uploaded current location as the user above; Otherwise behind the base station information that portable terminal is uploaded, centring system rescue processing server obtains the current location of the corresponding latitude and longitude coordinates of this base station information as the user from the centring system database;
Described SOS button is meant on emergency user's portable terminal and is designed with a physics SOS emergency relief button; After operation " emergency relief " is meant that the emergency user logins application software of mobile terminal, the emergency relief function that operation is inner; Both all can reach the emergency relief effect;
Step 4, centring system rescue processing server is handled the aid request of the portable terminal of request rescue
After the aid request of the portable terminal that the request of receiving of centring system rescue processing server is rescued, the positional information that centring system rescue processing server is uploaded according to the portable terminal of request rescue, the user that confirms to cry for help belongs to the city; According to user account ID, through relevant interface from the centring system database, obtain the emergency user relevant information, comprise user profile such as user's name, customer contact telephone number; If the vehicle rescue then also comprises rescue facility's relevant information that type of vehicle, license plate number and acquiescence are bound; Wherein, the relevant information of rescue facility comprises city, address information, the position latitude and longitude coordinates at rescue facility place, the phone of attending a banquet, breakdown lorry portable terminal phone, rescue service time etc.;
According to the city at emergency user place with and the city, rescue facility place of binding judge that if same city, then the centring system rescue processing server rescue facility that the user bound of will preferentially selecting to cry for help implements rescue; If not in same city; Then centring system rescue processing server is with relevant informations such as preferential position according to the current place of emergency user, type of vehicle; Automatically obtain contiguous corresponding rescue facility and implement rescue; And obtain the related data information of this rescue facility, comprise address, telephone number, emergency number of rescue facility etc.; Wherein, contiguous corresponding rescue facility is meant that centring system rescue processing server through algorithm, obtains nearest corresponding rescue facility according to nearby principle; Corresponding rescue facility is meant, is Honda such as the emergency type of vehicle, and then corresponding rescue facility can be Honda 4S shop or can be other rescue facilitys that the Honda vehicle provides the rescue service;
Step 5, centring system rescue processing server is confirmed the enforcement rescue of rescue terminal
Centring system rescue processing server is confirmed to be implemented after the rescue by certain rescue facility; Centring system rescue processing server will be judged according to the rescue of this rescue facility service time; If be in normal rescue scope service time of rescue facility, then can download the phone of attending a banquet (rescue facility has the center of attending a banquet) of rescue facility or rescue the terminal phone; If the current time in the service time of rescue facility scope, then will not downloaded the rescue terminal phone of this rescue facility; Wherein, the phone of attending a banquet recited above is meant that centring system rescue processing server downloads the phone of attending a banquet and give the emergency user, and the user is through dialing the phone of attending a banquet in emergency, lets seat personnel participate in, and confirms a certain rescue terminal; Seat personnel is revised the rescue executing state at the rescue terminal that is determined through operating terminal;
If there is a plurality of rescues terminal in this rescue facility; Then centring system rescue processing server will obtain the rescue state at each rescue terminal from the centring system database; According to certain algorithm; As adopt the emergency user the shortest with the distance at rescue terminal, and this emergency relief activity is implemented at the rescue terminal that is in idle condition.
Step 6 generates the rescue record and revises the rescue state
After centring system rescue processing server is confirmed to implement rescue by a certain rescue terminal; To generate a rescue automatically writes down and is kept in the centring system database; Wherein, The rescue record, in the whole pick-up operation process, other inquiry terminals or center are inquired about provides the data foundation after can be; This recorded information comprises the position latitude and longitude coordinates at rescue sequence number, emergency user's name, emergency customer contact phone, person for help place, also comprise simultaneously this rescue facility's title of implementing rescue and address, rescue facility telephone number, rescue terminal telephone number and contact personnel etc.; And the rescue SOT state of termination that modification comes to implement to cry for help in the centring system database is a busy condition;
Step 7, the portable terminal processing center system rescue processing server of request rescue issues agreement
After centring system rescue processing server confirms that a certain rescue terminal comes to implement rescue, automatically the telephone number at this rescue terminal is handed down to the portable terminal of request rescue through agreement; After the portable terminal of request rescue receives the rescue protocol information that centring system rescue processing server issues, based on the good communications protocol of prior formulation, parse relevant information such as corresponding emergency number number after, and dial this phone automatically;
Step 8, the rescue affairs are linked up
The emergency user with implement the rescue personnel and link up through phone, after understanding and confirming relevant rescue work, the rescue personnel hangs up, and at this moment rescues the processing operation that the terminal will be ejected this rescue automatically, the rescue personnel is optionally connected to receive or refuses this pick-up operation;
If the rescue personnel has selected to accept this pick-up operation through the rescue terminal; Then rescuing the terminal carries out alternately through agreement and centring system rescue processing server; Centring system rescue processing server will be operated the centring system database; The state of revising this rescue terminal is state in the rescue execution, and comes into effect rescue;
If the rescue personnel has selected this pick-up operation of refusal through the rescue terminal; Then rescuing the terminal carries out alternately through agreement and centring system rescue processing server; Centring system rescue processing server will be operated the centring system database, and the state of revising this rescue terminal is an idle condition;
Step 9 comes into effect rescue
Pick-up operation be in rescue carry out in behind the state, the portable terminal of rescue terminal and request rescue is uploaded own longitude and latitude position coordinates with self-timing and is rescued processing server to centring system; Rescue personnel and emergency user can check geographical position separately through the map look facility on the terminal software separately; The rescue personnel can be through its rescue terminal guidance to emergency user position, and the user that cries for help simultaneously can be through its portable terminal real time inspection rescue personnel's rescue course;
All store nationwide map video data on the storage card at the portable terminal of request rescue and rescue terminal, each terminal software all has map display function, can carry out operations such as map shows, mobile and map convergent-divergent; Rescue personnel and emergency user can be through separately terminal software, on map interface, dial the other side's phone real-time communication, thereby reduce rescue time through click, improve the efficient of whole rescue;
Step 10 finishes rescue
After the rescue personnel arrived and accomplishes this pick-up operation, emergency user or rescue personnel can pass through its terminal software, unilaterally end process are carried out in this pick-up operation; And will rescue ending request and upload to centring system rescue processing server through communication protocol; Centring system rescue processing server is operated the centring system database, revise this rescue and be recorded as end, and the state of revising this rescue terminal is an idle condition; Whole pick-up operation formally finishes;
For the better application implementation method of describing this programme, rescue describes for example this paper to vehicle emergency, is not limited to other rescue purposes, all is fit to this programme like field rescue, 110/120 rescue etc.; Described portable terminal can be other mobile devices such as car-mounted terminal equipment, PND terminal and mobile phone terminal.
The above is merely preferred embodiment of the present invention, does not limit the scope that the present invention implements with this, and the equivalence of doing according to technical scheme of the present invention and description changes and modification, all should belong to the scope that the present invention is contained.
Claims (10)
1. implementation method that is used for emergency relief is characterized in that:
Step 1, Back ground Information arrangement and input database are preserved
Back ground Information comprises rescue facility's data message, three big operator base station informations; With all rescue facility's essential informations of collecting, putting into different categories is kept in the centring system database, for the normal operation of emergency relief processing server provides basic data;
All base station, the whole nation and corresponding latitude and longitude coordinates information thereof are kept in the database disaggregatedly, for the user realizes the base station positioning function under indoor or situation that GPS can't locate;
Step 2, mobile terminal registers
When portable terminal uses first, need carry out number of the account registration and relevant information and bind; Wherein, the information of registration comprises user account title, user cipher, subscriber phone number and E-mail address; Rescue facility's relevant information that information of binding such as drivers license number, license plate number, type of vehicle and acquiescence are bound; All number of the account log-on messages all are stored in the centring system database with the binding data information;
Step 3, the portable terminal of request rescue and centring system rescue processing server are mutual during emergency relief
When the user runs into vehicle trouble, accident or other special circumstances, need when rescue facility's request rescue, can pass through its portable terminal, length realizes aid request by SOS button or operation " emergency relief " operation; Wherein, When the emergency user perhaps dials " emergency relief " through its portable terminal length by the SOS button; Through formulating good communication protocol in advance, the user that will cry for help belongs to relevant informations such as current location (location, GPS/ base station), user account and is uploaded to centring system rescue processing server portable terminal earlier;
Step 4, centring system rescue processing server is handled the aid request of the portable terminal of request rescue
After the aid request of the portable terminal that the request of receiving of centring system rescue processing server is rescued, centring system rescue processing server confirms that according to the positional information of being uploaded the emergency user belongs to the city; According to user account ID, through relevant interface from the centring system database, obtain the emergency user relevant information, comprise user profile such as user's name, customer contact telephone number; If the vehicle rescue then also comprises rescue facility's relevant information that type of vehicle, license plate number and acquiescence are bound;
Based on the city at emergency user place with and the city, rescue facility place of binding judge that if same city, then the centring system rescue processing server rescue facility that the user bound of will preferentially selecting to cry for help implements rescue; If not in same city; Then centring system rescue processing server is with relevant informations such as preferential position based on the current place of emergency user, type of vehicle; Automatically obtain contiguous corresponding rescue facility and implement rescue; And obtain the related data information of this rescue facility, comprise address, telephone number, emergency number of rescue facility etc.;
Step 5, centring system rescue processing server is confirmed the enforcement rescue of rescue terminal
Centring system rescue processing server is confirmed to be implemented after the rescue by certain rescue facility; Centring system rescue processing server will be judged according to the rescue of this rescue facility service time; If be in normal rescue scope service time of rescue facility, then can download the phone of attending a banquet (rescue facility has the center of attending a banquet) of rescue facility or rescue the terminal phone; If the current time in the service time of rescue facility scope, then will not downloaded the rescue terminal phone of this rescue facility;
If there is a plurality of rescues terminal in this rescue facility; Then centring system rescue processing server will obtain the rescue state at each rescue terminal from the centring system database; According to certain algorithm; As adopt the emergency user the shortest with the distance at rescue terminal, and this emergency relief activity is implemented at the rescue terminal that is in idle condition;
Step 6 generates the rescue record and revises the rescue state
After centring system rescue processing server is confirmed to implement rescue by a certain rescue terminal, will generate a rescue record automatically and be kept in the centring system database; This recorded information comprises the position latitude and longitude coordinates at rescue sequence number, emergency user's name, emergency customer contact phone, person for help place, also comprise simultaneously this rescue facility's title of implementing rescue and address, rescue facility telephone number, rescue terminal telephone number and contact personnel etc.; And the rescue SOT state of termination that modification comes to implement to cry for help in the centring system database is a busy condition;
Step 7, the portable terminal processing center system rescue processing server of request rescue issues agreement
After centring system rescue processing server confirms that a certain rescue terminal comes to implement rescue, automatically the telephone number at this rescue terminal is handed down to the portable terminal of request rescue through agreement; After the portable terminal of request rescue receives the rescue protocol information that centring system rescue processing server issues, based on the good communications protocol of prior formulation, parse relevant information such as corresponding emergency number number after, and dial this phone automatically;
Step 8, the rescue affairs are linked up
The emergency user with implement the rescue personnel and link up through phone, after understanding and confirming relevant rescue work, the rescue personnel hangs up, and at this moment rescues the processing operation that the terminal will be ejected this rescue automatically, the rescue personnel is optionally connected to receive or refuses this pick-up operation;
If the rescue personnel has selected to accept this pick-up operation through the rescue terminal; Then rescuing the terminal carries out alternately through agreement and centring system rescue processing server; Centring system rescue processing server will be operated the centring system database; The state of revising this rescue terminal is state in the rescue execution, and comes into effect rescue;
If the rescue personnel has selected this pick-up operation of refusal through the rescue terminal; Then rescuing the terminal carries out alternately through agreement and centring system rescue processing server; Centring system rescue processing server will be operated the centring system database, and the state of revising this rescue terminal is an idle condition;
Step 9 comes into effect rescue
Pick-up operation be in rescue carry out in behind the state, the portable terminal of rescue terminal and request rescue is uploaded own longitude and latitude position coordinates with self-timing and is rescued processing server to centring system; Rescue personnel and emergency user can check geographical position separately through the map look facility on the terminal software separately; The rescue personnel can be through its rescue terminal guidance to emergency user position, and the user that cries for help simultaneously can be through its portable terminal real time inspection rescue personnel's rescue course;
Rescue personnel and emergency user can be through separately terminal software, on map interface, dial the other side's phone real-time communication, thereby reduce rescue time through click, improve the efficient of whole rescue;
Step 10 finishes rescue
After the rescue personnel arrived and accomplishes this pick-up operation, emergency user or rescue personnel can pass through its terminal software, unilaterally end process are carried out in this pick-up operation; And will rescue ending request and upload to centring system rescue processing server through communication protocol; Centring system rescue processing server is operated the centring system database, revise this rescue and be recorded as end, and the state of revising this rescue terminal is an idle condition; Whole pick-up operation formally finishes.
2. a kind of implementation method that is used for emergency relief as claimed in claim 1; It is characterized in that: in the described step 1, rescue facility comprises 4S shop rescue facility, open-air rescue facility, rescue at sea mechanism, emergency management and rescue mechanism, rescue facilitys such as 110 and 119 and 120.
3. a kind of implementation method that is used for emergency relief as claimed in claim 1; It is characterized in that: in the described step 1; Rescue facility's information comprises rescue facility's title, rescue facility's type/work post, all rescue terminals and each rescue terminal telephone number, rescue facility address and position latitude and longitude coordinates.
4. a kind of implementation method that is used for emergency relief as claimed in claim 1 is characterized in that: in the described step 1, three big operators are meant telecom operators, mobile operator and operator of UNICOM.
5. a kind of implementation method that is used for emergency relief as claimed in claim 1; It is characterized in that: in the described step 1, base station information comprises the information such as base station IDs, base station cell ID and base station institute correspondence position latitude and longitude coordinates that move GSM, the GSM of UNICOM, telecommunications CDMA, move TD, the EVDO of UNICOM and telecommunications WCDMA.
6. a kind of implementation method that is used for emergency relief as claimed in claim 1; It is characterized in that: in the described step 1; If rescue terminal telephone number has a plurality of rescues terminal; Then need one by one will rescue the terminal and corresponding emergency number is preserved together, and all there are four rescue states at every rescue terminal, i.e. in the rescue execution, four kinds of idle condition, busy condition and states out of service; Wherein, During carrying out, rescue is meant that rescuing the terminal is implementing rescue; Idle condition is meant that this rescue terminal is current provides other rescue services, and busy condition is meant that the rescue terminal carries out phone rescue communication process with the emergency user, and temporarily can not determine whether to provide the rescue service for other users that cry for help; Can't implement rescue and state out of service is meant the rescue personnel or rescue aid is current, can not service be provided for the emergency user;
Further describe; Busy condition continues a period of time (after surpassing 60 seconds like setting); If corresponding rescue terminal does not receive the portable terminal phone of this request rescue; Then centring system rescue processing server will be operated the centring system database, and the busy condition of revising this rescue terminal automatically is an idle condition.
7. a kind of implementation method that is used for emergency relief as claimed in claim 1 is characterized in that: in the described step 2, the multi-user uses for ease, and each portable terminal can be supported one or more user accounts, password and contact telephone number.
8. a kind of implementation method that is used for emergency relief as claimed in claim 1; It is characterized in that: in the described step 2; Portable terminal comprises the portable terminal and the rescue terminal of implementing rescue of request rescue, and emergency relief Application Software Program, gps satellite receiver module, communication module all are installed on the portable terminal.
9. a kind of implementation method that is used for emergency relief as claimed in claim 1; It is characterized in that: in the described step 3; Current location (location, GPS/ base station) is meant; If portable terminal is current the GPS latitude and longitude coordinates can be provided, then centring system rescue processing server will adopt the GPS latitude and longitude coordinates the uploaded current location as the user; Otherwise behind the base station information that portable terminal is uploaded, centring system rescue processing server obtains the current location of the corresponding latitude and longitude coordinates of this base station information as the user from the centring system database.
10. a kind of implementation method that is used for emergency relief as claimed in claim 1; It is characterized in that: in the described step 5; The phone of attending a banquet is meant that centring system rescue processing server issues the phone of attending a banquet and gives the emergency user; The user is through dialing the phone of attending a banquet in emergency, lets seat personnel participate in, and confirms a certain rescue terminal; Seat personnel is revised the rescue executing state at the rescue terminal that is determined through operating terminal.
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