CN103106720A - Paperless number-taking display system and paperless number-taking method thereof - Google Patents

Paperless number-taking display system and paperless number-taking method thereof Download PDF

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Publication number
CN103106720A
CN103106720A CN2011103904771A CN201110390477A CN103106720A CN 103106720 A CN103106720 A CN 103106720A CN 2011103904771 A CN2011103904771 A CN 2011103904771A CN 201110390477 A CN201110390477 A CN 201110390477A CN 103106720 A CN103106720 A CN 103106720A
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China
Prior art keywords
getting
service
user
paper
display system
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CN2011103904771A
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Chinese (zh)
Inventor
李明恒
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Rich Bank Information System Co ltd
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Rich Bank Information System Co ltd
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Abstract

The invention discloses a paperless number-taking display system and a paperless number-taking method thereof. The paperless number-taking display system comprises a number-taking device, wherein the number-taking device comprises an input module, a processing module and a display module, the input module is used for inputting identification information by a user, the processing module is connected with the input module to receive the identification information and generate a service number, the service number is arranged in one of a plurality of number-calling sequences, and the display module is connected with the processing module to display the service number and the service information.

Description

Without the paper number of getting display system and without the paper number obtaining method
Technical field
The present invention relates to a kind of without the paper number of getting display system and without the paper number obtaining method, particularly a kind of can by the number display mode replace general tradition tell the paper number of getting mode without the paper number of getting display system and without the paper number obtaining method.
Background technology
Because modern's step of living is quick, do things and stress efficient, wishing can have highly grasp to the time.Yet being not difficult to be found in daily life the crowd that many places all can occur exaggerating is queuing up.For example: register to hospital and wait to see the doctor and will queue up, the transacting business that goes to bank also will queue up, arrive in post office and send the mail shopping of will queuing up, even go window-shopping and also will queue up, and especially the name shop of some hot topics is more often bumper-to-bumper.But many quality time of modern are waited in line to have wasted in the scene, and the time that everybody waits in line often far surpasses the actual time of accepting service.
Therefore, at present in response to the queue up unit of processing transactions of the common people, comprise hospital, bank, post office or office of the state, mostly be provided with and wait calling system, the described calling system that waits has generally comprised the number of a getting machine and a suggestion device.When the user wants to locate to handle affairs to bank or post office etc., need first after the number of getting machine gets Number, wait for waiter's notice, the waiter of post office or bank can manually control suggestion device, or automatically control suggestion device by system, so that suggestion device shows present number according to the order of calling out the numbers, or show a particular number, if suggestion device is when at present the obtained number of shown number and user is identical, moves and namely go to the shown service window of suggestion device to carry out affairs to handle just the user can carry out next step.Can solve the common people and queue up and to handle office and cause and lose time and the problem at station for a long time by waiting calling system.
Yet the existing calling system that waits has following shortcoming usually:
1, the general user is at the obtained number of the number of getting machine, is all that the mode with Paper Printing obtains, and quite wastes the paper resource.
2, after the user gets Number paper, if when losing because of carelessness, the number of getting again can't be inquired about previous obtained number, and thus, the serviced order of user will be prolonged backward, make period of reservation of number to elongate, and will be quite inconvenience-for-people.
3, traditional waiting waited for operation after calling system only can provide the user to get Number, and can't first differentiate user's identity and the affairs that the user wanted to handle, and makes the user get Number to handle the time of affairs effectively to shorten.
Summary of the invention
Technical matters to be solved by this invention is: in view of the problem of above-mentioned prior art, the invention provides a kind of without the paper number of getting display system and without the paper number obtaining method, with solve existing wait paper waste that calling system is caused, can't the inquiry service number and can't input in advance the user identity voucher and want to handle the problem of the time waste that item caused.
Technical matters of the present invention is solved by following technical scheme:
A kind of without the paper number of getting display system, it comprises the number of getting device, and the described number of getting device comprises load module, processing module and display module; Load module provides the user to input identifying information, processing module connects load module, receiving identifying information and to produce a service number, and service number is entered one of them in a plurality of orders of calling out the numbers, display module connects processing module, to show service number and information on services.
Preferably, of the present inventionly go back the inclusion information display device without the paper number of getting display system, its electric connection number of getting device, order shows present service number to call out the numbers according at least one.
Preferably, information display device also shows at least one order of calling out the numbers.
Preferably, of the present inventionly also comprise system database without the paper number of getting display system, its connection number of getting device is to store a plurality of member data.
Preferably, the described number of getting device also comprises comparing module, it connects described processing module, with comparison identifying information that the user was inputted whether corresponding to one of them of a plurality of member data, if, processing module produces service number or a Priority Service number according to identifying information, and enters in one of them order of calling out the numbers.
Preferably, load module is inquired about the previous service number that produces after also providing the user to input identifying information.
Preferably, load module also provides the user to select service item, and processing module also enters in one of them order of calling out the numbers after service item generation service number selected according to the user.
Preferably, identifying information can be I.D. identification code, radio RF identification label or bar code.
Preferably, load module can be key board, Touch Screen, card reader or less radio-frequency inductor.
Preferably, described information on services comprises needs the stand-by period, wait for number or user's data at present.
A kind of without the paper number obtaining method, be applicable to without the paper number of getting display system, it comprises the following step: the load module by the number of getting device provides the user to input identifying information; The processing module of the utilization number of getting device receives identifying information and produces a service number, and service number is entered a plurality of orders of calling out the numbers one of them; And show service number and information on services by the display module of the number of getting device.
From the above, according to of the present invention without the paper number of getting display system and without the paper number obtaining method, it has one or more following advantage:
(1) this without the paper number of getting display system and without the paper number obtaining method, is to utilize display to show in modes such as numeral or words service number and the information on services that the user obtains, and to get for traditional paper number of getting, can effectively avoid the waste of paper resource.
(2) this is without the paper number of getting display system and without the paper number obtaining method, when if the user has forgotten obtained service number, the user can input the identifying informations such as identity documents and inquire about described service number, avoids the user need again ask for service number to delay the time of handling affairs.
(3) this is without the paper number of getting display system and without the paper number obtaining method, the affairs that can provide the user to input the identifying informations such as identity documents and want to handle before the number of getting, make described system to differentiate whether can preferentially handle affairs according to the information that described user inputs, handle the time that affairs finish to shorten from waiting to.
Description of drawings
Fig. 1 is the calcspar without the paper number of getting display system of the present invention;
Fig. 2 is the process flow diagram without the paper number obtaining method of the present invention; And
Fig. 3 is of the present invention without the paper number of getting display system and without the schematic diagram of the embodiment of paper number obtaining method.
[main element symbol description]
100: without the paper number of getting display system
1: the number of getting device
11: load module
12: processing module
13: display module
14: comparing module
2: information display device
3: system database
31: a plurality of member data
200: the touch number of getting machine
201: the first viewing areas
202: the second viewing areas
203: the three viewing areas
300: liquid crystal display
400: sales counter
S21~S23: step
Embodiment
For ease of understanding technical characterictic of the present invention, content and advantage and institute's energy produce an effect thereof, now the present invention is coordinated accompanying drawing, and be described in detail as follows with the expression-form of embodiment, and the accompanying drawing that wherein uses, its purport is only the use of signal and aid illustration book, may not be the true ratio after the invention process and precisely configuration, thus should be with regard to the ratio of appended accompanying drawing with the configuration relation deciphering, limit the invention to the claim scope in actual enforcement, close first chat bright.
See also Fig. 1, it is the calcspar without the paper number of getting display system of the present invention.In figure, show that without the paper number of getting system 100 comprises the number of getting device 1, information display device 2 and system database 3.The number of getting device 1 includes load module 11, processing module 12, display module 13 and comparing module 14, and processing module 12 is connected with load module 11, display module 13 and comparing module 14 respectively.Load module 11 can be key board, Touch Screen, card reader or less radio-frequency inductor etc.Processing module 12 and comparing module 14 can be integrated into processing controller or the chip in the number of getting device 1.Display module 13 can be LCD display curtain etc.Yet the number of getting device 1 can be touch control electronic device, and thus, load module 11 and display module 13 just can be integrated, and allows the user touch input message after screen by the mode of touch-control, carries out the demonstration of information by screen simultaneously.Information display device 2 is electrically connected the number of getting device 1, and it can be liquid crystal display or plasma display panel etc. can be in order to the device that shows.3 of system databases can be main frame, or build the storage device that is purchased from main frame, in order to store various data; Described system database 3 is electrically connected the number of getting device 1 and information display device 2.
In above-mentioned, can be arranged at as bank, post office, hospital or manage institute etc. and locate without the paper number of getting display system 100, but not as limit.When the user entered above-mentioned alleged arbitrary place and wants to handle affairs, the load module 11 of the number of getting device 1 can provide the user to input identifying information, and described identifying information can be I.D. identification code, radio RF identification label or bar code etc.12 of processing modules can produce according to the identifying information that the user inputs a service number, and this service number are entered a plurality of orders of calling out the numbers one of them.Display module 13 can be in order to show described service number and information on services, with the prompting user.Described information on services can comprise needs the stand-by period, wait for number, user's data or Counter service etc. at present.After the user shows to obtain service number via display module 13, just carry out wait routine.And information display device 2 will show at least one call out the numbers the order present service number, or also can show at least one call out the numbers the order, again or can show call out the numbers the order in the corresponding user's title of each number.If when the at present shown present service number of information display device 2 during corresponding to the obtained described service number of user, just the user can obtain the service that affairs are handled.Wherein, load module 11 also can provide the user to input service item, and processing module 12 just can produce service number according to identifying information and the service item that the user inputs, and is shown by display module 13.The user obtains service number by input identifying information and service item, and the identity that provides the place of handling affairs to know in advance the user and the affairs wanting to handle can be provided, and can effectively accelerate the speed that affairs are handled.
In above-mentioned, system database 3 has stored a plurality of member data 31, after the user inputs described identifying information, the comparing module 14 of the number of getting device 1 also will be compared identifying information that the user inputs whether corresponding to one of them of a plurality of member data 31, if, 12 of the processing modules of the number of getting device 1 will produce above-mentioned alleged service number or a Priority Service number, and enter in one of them calls out the numbers order, and be shown by display module 13.Wherein, providing the place of handling affairs can set at least one order of calling out the numbers provides the Priority Service number to enter specially, to allow the member in described place can obtain special service.Or be described place can set with the Priority Service number enter in the way to insert in one of them call out the numbers the order, thus, the user who belongs to the member in described place just can obtain faster handling the service of affairs.
In above-mentioned, after if the user obtains service number or Priority Service number, when having forgotten because of carelessness, can again input identifying informations at the load module 11 of the number of getting device 1, inquiring about previous obtained service number or Priority Service number, or can inquire about further own input or information that deposit in system database 3.Therefore, the user needs again again to ask for number with regard to not worrying to have forgotten the number of oneself.in addition, this also can have a mistake mechanism without the paper number of getting display system 100, after if the user obtains service number or Priority Service number, and the present service number that information display device 2 shows is corresponding to described service number or Priority Service number, and described user is not when waiting at the scene, describedly user's service number or Priority Service number can be kept without the paper number of getting display system 100, wait for when the user gets back to the scene, carried out number mechanism without the paper number of getting display system 100, so that described service number or Priority Service number are inserted in number in the order of calling out the numbers to insert a number at interval of two numbers or to insert a mode such as number at interval of a number.
See also Fig. 2, it is the process flow diagram without the paper number obtaining method of the present invention, and it comprises the following step:
S21: the load module by the number of getting device provides the user to input identifying information.
S22: utilize the processing module of the number of getting device receive identifying information and produce service number, and service number is entered in a plurality of one of them of calling out the numbers sequentially.
S23: the display module by the number of getting device shows service number and information on services.
See also Fig. 3, its for of the present invention without the paper number of getting display system and without the schematic diagram of the embodiment of paper number obtaining method.In this embodiment, be to be arranged in a bank without the paper number of getting display system of the present invention, include the touch number of getting machine 200, liquid crystal display 300 and a plurality of sales counter 400 in figure, also comprise in addition background system database (not shown).The touch number of getting machine 200 is a kind of of the number of getting device of the present invention, and it has the first viewing area 201, the second viewing area 202 and the 3rd viewing area 203.Identifying information, service option or its combination that the first viewing area 201 of the touch number of getting machine 200 can provide the user to touch rear input such as identification card number.After the user has inputted identification card number or service option etc., the touch number of getting machine 200 will show a service number in the 3rd viewing area 203, and the touch number of getting machine 200 enters service number in the order of calling out the numbers according to identifying information and the service option that the user inputs.When the second 202 of viewing areas can provide the user to forget the service number of before having obtained, the use of inquiring about.
In this embodiment, liquid crystal display 300 is information display device of the present invention, and it can be used to show one or more groups order of calling out the numbers, and the present service number of the order of respectively calling out the numbers.At this, liquid crystal display 300 has shown three groups of orders of calling out the numbers, and each sales counter 400 corresponds respectively to one group of order of calling out the numbers.If the obtained service number of user is during corresponding to the present service number in one group of order of calling out the numbers wherein, just described user can go to corresponding sales counter 400 to carry out handling of affairs.Wherein, the shown information content of liquid crystal display 300 also can comprise the corresponding user's name of each number or ID in the order of respectively calling out the numbers, and perhaps only shows separately one group of order of calling out the numbers, or only shows one or more present service number.What the present embodiment was lifted is only a kind of embodiment, and the actual shown information content can change with the need.
In above-mentioned, when if the user is the member of described bank, as the user during at the touch number of getting machine 200 input identifying information, the described touch number of getting machine 200 will show a Priority Service number in the 3rd viewing area 203, and the touch number of getting machine 200 also enters the Priority Service number specially in the corresponding order of calling out the numbers of the 3rd sales counter, or the Priority Service number is preferentially entered in the first sales counter or the corresponding order of calling out the numbers of the second sales counter with inserted mode.Thus, just can be served specially by the 3rd sales counter the member of described bank, or the member of the service of priority processing to described bank is provided.
Comprehensively above-mentioned, of the present invention without the paper number of getting display system and without the paper number obtaining method, be to utilize screen display mode to provide number to the user, to replace the mode of the traditional paper number of getting, to avoid the waste of resource.Even the user has forgotten number, described system also can provide the user to remember number by the mode of inquiry.And native system can provide the user to pre-enter data or the service options such as I.D., to promote the efficient of issued transaction.
In sum, as seen the present invention is breaking through under previous technology, has really reached the effect that institute's wish is promoted, and also non-those skilled in the art easily expected, moreover, open before the present patent application, and its progressive that has, practicality, the aobvious application important document that has met patent, so propose patented claim in accordance with the law, earnestly ask your office and check and approve this part application for a patent for invention case, to encourage invention, to feeling moral just.
Above-described embodiment only is explanation technological thought of the present invention and characteristics, its purpose makes those skilled in the art can understand content of the present invention and implement according to this, but can not limit claim scope of the present invention with this, the equalization of namely generally doing according to disclosed spirit changes or modifies, and must be encompassed in claim scope of the present invention.

Claims (16)

1. one kind without the paper number of getting display system, it is characterized in that, comprises:
The number of getting device comprises:
Load module provides the user to input identifying information;
Processing module connects described load module, receiving described identifying information and to produce service number, and described service number is entered one of them in a plurality of orders of calling out the numbers; And
Display module connects described processing module, to show described service number and information on services.
2. as claimed in claim 1ly it is characterized in that without the paper number of getting display system, go back the inclusion information display device, it is electrically connected the described number of getting device, shows present service number with the order of calling out the numbers according at least one.
3. as claimed in claim 2 without the paper number of getting display system, it is characterized in that: described information display device also shows at least one described order of calling out the numbers.
4. as claimed in claim 1ly it is characterized in that without the paper number of getting display system, also comprise system database, it connects the described number of getting device, to store a plurality of member data.
5. as claimed in claim 4 without the paper number of getting display system, it is characterized in that, the described number of getting device also comprises comparing module, it connects described processing module, to compare described identifying information that described user inputted whether corresponding to one of them of described a plurality of member data, if described processing module produces described service number or Priority Service number according to described identifying information, and enter in one of them described order of calling out the numbers.
6. as claimed in claim 1ly it is characterized in that without the paper number of getting display system, described load module also provides described user to input the previous described service number that produces of inquiry after described identifying information.
7. as claimed in claim 1 without the paper number of getting display system, it is characterized in that, described load module also provides described user to select service item, and described processing module also enters in one of them described order of calling out the numbers after the described service number of described service item generation selected according to described user.
8. as claimed in claim 1ly it is characterized in that without the paper number of getting display system, described identifying information is I.D. identification code, radio RF identification label or bar code.
9. as claimed in claim 1ly it is characterized in that without the paper number of getting display system, described load module is key board, Touch Screen, card reader or less radio-frequency inductor.
10. as claimed in claim 1ly it is characterized in that without the paper number of getting display system, described information on services comprises needs the stand-by period, wait for number or user's data at present.
11. one kind without the paper number obtaining method, is applicable to it is characterized in that without the paper number of getting display system, comprises the following step:
Load module by the number of getting device provides the user to input identifying information;
Utilize the processing module of the described number of getting device receive described identifying information and produce service number, and described service number is entered in a plurality of one of them of calling out the numbers sequentially; And
Display module by the described number of getting device shows described service number and information on services.
12. as claimed in claim 11ly it is characterized in that without the paper number obtaining method, also comprise the following step:
The present service number or the combinations thereof that show at least one described order of calling out the numbers, at least one described order of calling out the numbers by information display device.
13. as claimed in claim 11ly it is characterized in that without the paper number obtaining method, also comprise the following step:
Utilize system database to store a plurality of member data.
14. as claimed in claim 13ly it is characterized in that without the paper number obtaining method, also comprise the following step:
Utilize described identifying information that the described user of comparing module comparison of the described number of getting device inputs whether corresponding to one of them of described a plurality of member data; And
If produce described service number or Priority Service number by described processing module according to described identifying information, and enter in one of them described order of calling out the numbers.
15. as claimed in claim 11ly it is characterized in that without the paper number obtaining method, described load module also provides described user to input the previous described service number that produces of inquiry after described identifying information.
16. as claimed in claim 11ly it is characterized in that without the paper number obtaining method, also comprise the following step:
Provide described user to select service item by described load module; And
Enter in one of them described order of calling out the numbers after utilizing described processing module described service item selected according to described user to produce described service number.
CN2011103904771A 2011-11-09 2011-11-30 Paperless number-taking display system and paperless number-taking method thereof Pending CN103106720A (en)

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TW100140950A TW201320008A (en) 2011-11-09 2011-11-09 Paperless number taking display system and paperless number taking method thereof

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CN104574622A (en) * 2013-10-28 2015-04-29 禾普股份有限公司 registration device and method thereof
CN104850809A (en) * 2014-01-26 2015-08-19 武汉联影医疗科技有限公司 Triage number-calling system based on RF technology and method thereof
CN107248018A (en) * 2017-01-16 2017-10-13 国网山东省电力公司龙口市供电公司 Queue up with evaluating on-line processing method, device and system in the Power supply business Room
CN107516368A (en) * 2017-09-29 2017-12-26 上海钦轩网络科技有限公司 A kind of Calling Number of Waiting Patient method and device
CN107767522A (en) * 2017-10-24 2018-03-06 深圳怡化电脑股份有限公司 A kind of queuing management method, Zero queuing device and terminal device
CN109509286A (en) * 2018-10-31 2019-03-22 温州医科大学 A kind of method and apparatus that eye disease outpatient service abnormal attribute queue discipline rearranges system
CN109754515A (en) * 2019-01-04 2019-05-14 中国银行股份有限公司 A kind of queuing system and the data processing method of queuing

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TWI578259B (en) * 2016-04-12 2017-04-11 Online wait number reporting system
TWI710998B (en) * 2019-06-26 2020-11-21 義守大學 Calling number sequencing method applied to intelligent number calling agent

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CN104574622A (en) * 2013-10-28 2015-04-29 禾普股份有限公司 registration device and method thereof
CN104850809A (en) * 2014-01-26 2015-08-19 武汉联影医疗科技有限公司 Triage number-calling system based on RF technology and method thereof
CN107248018A (en) * 2017-01-16 2017-10-13 国网山东省电力公司龙口市供电公司 Queue up with evaluating on-line processing method, device and system in the Power supply business Room
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CN107767522A (en) * 2017-10-24 2018-03-06 深圳怡化电脑股份有限公司 A kind of queuing management method, Zero queuing device and terminal device
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CN109754515B (en) * 2019-01-04 2021-12-24 中国银行股份有限公司 Queuing system and queuing data processing method

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Application publication date: 20130515