CN103491263A - Method and system for achieving incoming call filtering - Google Patents

Method and system for achieving incoming call filtering Download PDF

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Publication number
CN103491263A
CN103491263A CN201310457733.3A CN201310457733A CN103491263A CN 103491263 A CN103491263 A CN 103491263A CN 201310457733 A CN201310457733 A CN 201310457733A CN 103491263 A CN103491263 A CN 103491263A
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China
Prior art keywords
incoming call
state
virtual extension
phone
comes
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Pending
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CN201310457733.3A
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Chinese (zh)
Inventor
王杰
顾长富
范志强
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CONVERGINGSTREAM TECHNOLOOGIES Inc
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CONVERGINGSTREAM TECHNOLOOGIES Inc
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Priority to CN201310457733.3A priority Critical patent/CN103491263A/en
Publication of CN103491263A publication Critical patent/CN103491263A/en
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Abstract

The invention relates to a method and system for achieving incoming call filtering. The method is characterized in that a virtual extension is arranged, two paths of access telephone wires are arranged with one path connected to the virtual extension and the other to a delayer, the delayer is used for guaranteeing that the virtual extension intercepts and captures incoming call signals first, and the virtual extension classifies all caller IDs into four classes, namely a white list, a grey list, a black list and other IDs and controls a telephone line to be in a fully connected state, or in a selectively connected state, or in a call forwarding state according to the four classes of IDs. According to the method and system for achieving incoming call filtering, due to the adoption of the virtual extension technique, rejecting (the opposite side hears a busy tone), or forwarding to a voice mail, or answering and triggering a ringtone can be decided according to a strategy involved with time and the caller IDs.

Description

Implementation method and system that a kind of incoming call filters
Technical field
The present invention relates to the landline telephone communication technical field, implementation method and system that particularly a kind of incoming call filters.
Background technology
Below more existing technology are simply introduced, in order to those skilled in the art, better understood the present invention.Public telephone network: be used for providing to masses the communication network of telephone service by telecom operators, comprise public branch exchange etc.; Telephone set: be connected to the terminal equipment on public telephone network, for calling and receiving calls; The telegraphone system: be connected on telephone set, or and the equipment that is integrated altogether of telephone set, for the incoming call of auto-pickup when the phone owner does not answer the call, and provide the device that allows the other side leave a message and the other side's announcement record is got off; Enterprise-level telephone switching system (PBX): for answering and transferring, come from outside phone; Conversation between the switching intercommunication phone; The intelligent electric session management: be mainly to show caller ID, the telegraphone system is answered, switching incoming call, the functions such as call waiting.
Existing single system comprises:
The telegraphone system: this is common home telephone servicing unit, is mainly in the situation that owner does not answer the call, by the system pickup, and please the other side's message.But, in order to answer the call to owner's enough time, usually after the bell rings several times, by system, answered again; Response language when system is answered and the other side's message all broadcast by loudspeaker.Its main purpose is not miss any important phone when owner is busy.Its major defect is, no matter whom the other side is, during incoming call, telephone bell can ring, and systems response and the other side's message are all play by loudspeaker.
Intellectuality carrys out electric control system Intelligent Call Control (ICC): the Telephone Management Agency scheme that this normally uses to enterprise and unit, the outside incoming call is carried out to various intelligent processing methods, comprise that virtual operator (all incoming calls are all answered), call forwarding, receiver's distribution, voice mail, message transfer fax and Email etc. to; Its objective is as soon as possible incoming call is transferred to related personnel there, the important phone of good mistake.
Interactive voice answering system Interactive Voice Response (IVR): this is normally for the telephone service system of customer service, when the client dials the customer service phone, by systems response, and allow the client input for information about on telephone key by phonetic order, obtain corresponding information service.The target of system is for all people that dial the customer service phone provide corresponding service, does not refuse anyone.
Existing said system all can't be refused to answer and to the other side's busy tone as mobile phone; Can't carry out automatic screening according to the other side's number to incoming call, excite selectively telephone bell (chance of answering to owner) or silence to answer (answer in the not loud situation of the tinkle of bells, and please the other side's message); Or to the other side's busy tone.
Summary of the invention
In view of this, the purpose of this invention is to provide the implementation method that a kind of incoming call filters, can realize the intellectuality that incoming call filters.
The present invention adopts following scheme to realize: the implementation method that a kind of incoming call filters, and it is characterized in that: a virtual extension set is provided, and the telephone wire of access is divided into two-way, and described virtual extension set is received on a road, and a delayer is received on another road; Described delayer is for guaranteeing that virtual extension set first obtains and intercept and capture incoming telephone signal; Described virtual extension set is divided into four classes by all caller IDs: white list, gray list, blacklist, all the other numbers; And control telephone lines in following state according to described four class numbers:
A, full-mesh state: under this state, on coming from blacklist, all incoming calls number pass pellucidly; To the phone that comes from blacklist, can select not answer or busy tone;
B, selectivity connected state: the phone that comes from blacklist is selected can select not answer or busy tone under this state; The phone that comes from the number in white list is communicated with; The phone that comes from gray list is taked to automatic-answering back device, automatically intercept and capture from the incoming call of all the other numbers;
C, switching state: under this state, the incoming call that comes from the number of user's setting will be arrived the number that preliminary election is set by automatic transfer.
Another object of the present invention is to provide the system that a kind of incoming call filters, and can realize the intellectuality that incoming call filters.
The present invention adopts following scheme to realize: the system that a kind of incoming call filters is characterized in that: comprise a virtual extension set and a delayer; The telephone wire of access is divided into two-way, and described virtual extension set is received on a road, and a delayer is received on another road; Described delayer is for guaranteeing that virtual extension set first obtains and intercept and capture incoming telephone signal; Described virtual extension set comprises LCD Panel and key circuit, and described key circuit is used for phone number is set, and caller ID is divided into to four classes; White list, gray list, blacklist, all the other numbers; Described virtual extension set is controlled telephone lines in following state according to described four class numbers:
A, full-mesh state: under this state, on coming from blacklist, all incoming calls number pass pellucidly; To the phone that comes from blacklist, can select not answer or busy tone;
B, selectivity connected state: the phone that comes from blacklist is selected can select not answer or busy tone under this state; The phone that comes from the number in white list is communicated with; The phone that comes from gray list is taked to automatic-answering back device, automatically intercept and capture from the incoming call of all the other numbers;
C, switching state: under this state, the incoming call that comes from the number of user's setting will be arrived the number that preliminary election is set by automatic transfer.
In an embodiment of the present invention, described delayer postpones 500-1000ms by telephone signal,
In an embodiment of the present invention, after automatically intercepting and capturing in described b state, according to strategy, take following three kinds of modes to process: not answer, busy tone, automatic-answering back device.
In an embodiment of the present invention, described virtual extension set can arrange N filtration time section, and can be respectively to working day and weekend carrying out different settings, and wherein N is greater than 2 natural number.
In an embodiment of the present invention, can select the combination in any of described three kinds of states in described filtration time section.
Method and system of the present invention is owing to adopting virtual minute machine technology, and can decide according to the strategy with timeliness and the other side's number is refusal (the other side hears busy tone), and message answering, still answer and excite the tinkle of bells.
The accompanying drawing explanation
Fig. 1 is system configuration theory diagram of the present invention.
Fig. 2 is that the virtual extension set of the present invention obtains strategy execution flow chart after the calling number of incoming call.
Fig. 3 is that the present invention arranges virtual extension set strategy schematic diagram is set.
Embodiment
Below in conjunction with drawings and Examples, the present invention will be further described.
The implementation method that the present embodiment provides a kind of incoming call to filter, it is characterized in that: a virtual extension set is provided, and the telephone wire of access is divided into two-way, and described virtual extension set is received on a road, and a delayer is received on another road; Described delayer is for guaranteeing that virtual extension set first obtains and intercept and capture incoming telephone signal; Described virtual extension set is divided into four classes by all caller IDs: white list, gray list, blacklist, all the other numbers; And control telephone lines in following state according to described four class numbers:
A, full-mesh state: under this state, on coming from blacklist, all incoming calls number pass pellucidly; To the phone that comes from blacklist, can select not answer or busy tone;
B, selectivity connected state: the phone that comes from blacklist is selected can select not answer or busy tone under this state; The phone that comes from the number in white list is communicated with; The phone that comes from gray list is taked to automatic-answering back device, automatically intercept and capture from the incoming call of all the other numbers;
C, switching state: under this state, the incoming call that comes from the number of user's setting will be arrived the number that preliminary election is set by automatic transfer.
In an embodiment of the present invention, described delayer postpones 500-1000ms by telephone signal.Automatically after intercepting and capturing in described b state, according to strategy, take following three kinds of modes to process: not answer, busy tone, automatic-answering back device.Described virtual extension set can arrange N filtration time section, and can be respectively to working day and weekend carrying out different settings, and wherein N is greater than 2 natural number.
The system that the present invention separately provides a kind of incoming call to filter, it can be used for incoming call is managed.Its major function is the answer/the tinkle of bells according to the policy control phone of user (phone owner) setting, voice response, message etc.Do not show its number and time and other for information about to receiving calls or being blocked phone, and note with sound or light display alarm phone owner.Native system comprises a virtual extension set and a delayer; The telephone wire of access is divided into two-way, and described virtual extension set is received on a road, and a delayer is received on another road; Described delayer is for guaranteeing that virtual extension set first obtains and intercept and capture incoming telephone signal; Described virtual extension set comprises LCD Panel and key circuit, and described key circuit is for arranging phone number, and system is divided into four classes by all caller IDs: white list, gray list, blacklist, all the other numbers; Control through system, pass the telephone line of system respectively in one of following several states, refer to table one:
1, full-mesh state: under this state, on coming from blacklist, all incoming calls number pass pellucidly, and ICM does not have any impact to incoming call; The phone that comes from blacklist is selected can select not answer or busy tone (continuing 30 seconds);
2, selectivity connected state: under this state, the phone that comes from blacklist is selected can select not answer or busy tone (continuing 30 seconds); To coming from those phones that are arranged on the number in white list, be communicated with; The phone that comes from gray list is taked outside automatic-answering back device, all other incoming calls will be intercepted and captured automatically by system (so call request does not arrive telephone set), and take one of three kinds of processing modes according to strategy: do not answer (the other side hear be ring unanswered's signal); Busy tone (the other side hear be busy tone); Automatic-answering back device (voice answer-back: owner is having a rest, and please send a telegram here after the XX point again);
3, switching state: under this state, the phone that comes from some or all number will be arrived the number that preliminary election is set by automatic transfer; This needs the user to use the call forwarding service.
Table one
But system default setting of the present invention is full-mesh, system also can arrange a plurality of filtration time sections, and can be respectively to carrying out different settings at working day and weekend.Such as being set to 22:00-7:00, weekend filtration time,, the filtration time of work is set to: 23:00-8:00; 13:00-15:00.Five filtration time sections can be set at most every day.Beyond the filtration time section, system is in the full-mesh state.In each time period, can select the Different Strategies to four kinds of group with telephone numbers, or use above-mentioned strategy.Please refer to Fig. 3, Fig. 3 is that the present invention arranges virtual extension set strategy schematic diagram is set, and the strategy setting of this virtual extension set can be according to being set shown in Fig. 3 and disposing.
It is worth mentioning that, about the form of system, this system can be the indoor household product, usually puts on the table or fixes on the wall.Have into and out of two telephone line interfaces: import connects telephone wire, and outlet connects telephone set; Be provided with a LCD Panel, digital keys and some function keys, for Provisioning Policy and exception telephone number.Display screen shows the current time (time clock feature) when system is idle.
The foregoing is only preferred embodiment of the present invention, all equalizations of doing according to the present patent application the scope of the claims change and modify, and all should belong to covering scope of the present invention.

Claims (10)

1. the implementation method that an incoming call filters, it is characterized in that: a virtual extension set is provided, and the telephone wire of access is divided into two-way, and described virtual extension set is received on a road, and a delayer is received on another road; Described delayer is for guaranteeing that virtual extension set first obtains and intercept and capture incoming telephone signal; Described virtual extension set is divided into four classes by all caller IDs: white list, gray list, blacklist, all the other numbers; And control telephone lines in following state according to described four class numbers:
A, full-mesh state: under this state, on coming from blacklist, all incoming calls number pass pellucidly; To the phone that comes from blacklist, can select not answer or busy tone;
B, selectivity connected state: the phone that comes from blacklist is selected can select not answer or busy tone under this state; The phone that comes from the number in white list is communicated with; The phone that comes from gray list is taked to automatic-answering back device, automatically intercept and capture from the incoming call of all the other numbers;
C, switching state: under this state, the incoming call that comes from the number of user's setting will be arrived the number that preliminary election is set by automatic transfer.
2. the implementation method that incoming call according to claim 1 filters, it is characterized in that: described delayer postpones 500-1000ms by telephone signal.
3. the implementation method that incoming call according to claim 1 filters is characterized in that: after automatically intercepting and capturing in described b state, according to strategy, take following three kinds of modes to process: do not answer, busy tone, automatic-answering back device.
4. the implementation method that incoming call according to claim 1 filters, it is characterized in that: described virtual extension set can arrange N filtration time section, and can be respectively to working day and weekend carrying out different settings, and wherein N is greater than 2 natural number.
5. the implementation method that incoming call according to claim 4 filters, is characterized in that: the combination in any that can select described three kinds of states in described filtration time section.
6. the system that incoming call filters, is characterized in that comprising: a virtual extension set and a delayer; The telephone wire of access is divided into two-way, and described virtual extension set is received on a road, and a delayer is received on another road; Described delayer is for guaranteeing that virtual extension set first obtains and intercept and capture incoming telephone signal; Described virtual extension set comprises LCD Panel and key circuit, and described key circuit is used for phone number is set, and caller ID is divided into to four classes; White list, gray list, blacklist, all the other numbers; Described virtual extension set is controlled telephone lines in following state according to described four class numbers:
A, full-mesh state: under this state, on coming from blacklist, all incoming calls number pass pellucidly; To the phone that comes from blacklist, can select not answer or busy tone;
B, selectivity connected state: the phone that comes from blacklist is selected can select not answer or busy tone under this state; The phone that comes from the number in white list is communicated with; The phone that comes from gray list is taked to automatic-answering back device, automatically intercept and capture from the incoming call of all the other numbers;
C, switching state: under this state, the incoming call that comes from the number of user's setting will be arrived the number that preliminary election is set by automatic transfer.
7. the system that incoming call filters according to claim 6, it is characterized in that: described delayer postpones 500-1000ms by telephone signal.
8. the system that incoming call according to claim 6 filters is characterized in that: after automatically intercepting and capturing in described b state, according to strategy, take following three kinds of modes to process: do not answer, busy tone, automatic-answering back device.
9. the system that incoming call according to claim 6 filters, it is characterized in that: described virtual extension set can arrange N filtration time section, and can be respectively to working day and weekend carrying out different settings, and wherein N is greater than 2 natural number.
10. the system that incoming call according to claim 9 filters, is characterized in that: the combination in any that can select described three kinds of states in described filtration time section.
CN201310457733.3A 2013-09-30 2013-09-30 Method and system for achieving incoming call filtering Pending CN103491263A (en)

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CN104954533A (en) * 2014-03-24 2015-09-30 北京奇虎科技有限公司 Method, device and system for junk call interception on basis of intelligent communication terminal
CN104980555A (en) * 2015-07-14 2015-10-14 宁波萨瑞通讯有限公司 Mobile terminal message leaving system and mobile terminal
CN104994481A (en) * 2015-07-10 2015-10-21 上海斐讯数据通信技术有限公司 Method and system for transceiving broadcast messages between application programs in Android system
CN105282297A (en) * 2014-06-06 2016-01-27 江国庆 Handheld communication device with dynamic ordering module
CN105681525A (en) * 2016-03-18 2016-06-15 广东欧珀移动通信有限公司 Incoming call management method and incoming call management device
CN105706431A (en) * 2014-10-16 2016-06-22 华为技术有限公司 Call incoming apparatus and method
CN108696832A (en) * 2017-04-06 2018-10-23 中国移动通信有限公司研究院 Call handling method, device and equipment, computer readable storage medium
CN109756634A (en) * 2017-11-01 2019-05-14 阿里巴巴集团控股有限公司 A kind of generation method, equipment and the system of exception number

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Cited By (11)

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Publication number Priority date Publication date Assignee Title
CN104954533A (en) * 2014-03-24 2015-09-30 北京奇虎科技有限公司 Method, device and system for junk call interception on basis of intelligent communication terminal
CN104954533B (en) * 2014-03-24 2018-09-07 北京奇虎科技有限公司 Junk phone interception method, apparatus based on intelligent communications terminal and system
CN105282297A (en) * 2014-06-06 2016-01-27 江国庆 Handheld communication device with dynamic ordering module
CN105706431A (en) * 2014-10-16 2016-06-22 华为技术有限公司 Call incoming apparatus and method
CN105706431B (en) * 2014-10-16 2019-08-20 华为技术有限公司 A kind of device and method of phone incoming call
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CN108696832A (en) * 2017-04-06 2018-10-23 中国移动通信有限公司研究院 Call handling method, device and equipment, computer readable storage medium
CN109756634A (en) * 2017-11-01 2019-05-14 阿里巴巴集团控股有限公司 A kind of generation method, equipment and the system of exception number

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Application publication date: 20140101