CN104078043A - Method and system for recognition of voice operational command of network transaction system - Google Patents
Method and system for recognition of voice operational command of network transaction system Download PDFInfo
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- CN104078043A CN104078043A CN201310149368.XA CN201310149368A CN104078043A CN 104078043 A CN104078043 A CN 104078043A CN 201310149368 A CN201310149368 A CN 201310149368A CN 104078043 A CN104078043 A CN 104078043A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/38—Payment protocols; Details thereof
- G06Q20/386—Payment protocols; Details thereof using messaging services or messaging apps
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/38—Payment protocols; Details thereof
- G06Q20/40—Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
- G06Q20/401—Transaction verification
- G06Q20/4014—Identity check for transactions
- G06Q20/40145—Biometric identity checks
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/08—Speech classification or search
- G10L15/18—Speech classification or search using natural language modelling
- G10L15/1815—Semantic context, e.g. disambiguation of the recognition hypotheses based on word meaning
Abstract
The invention discloses a method and system for recognition of a voice operational command of a network transaction system. The method comprises the steps that a conversation module displays a communication and conversation window between a user and the network traction system, a voice command analysis module receives the voice information, input by the user, of the communication and conversation window to conduct voice and semantic analysis on the voice information so that the operation type and the text information of an operational command field can be determined, a command sending module sends the determined operation type and the determined text information of the operational command field to the network transaction system, and a responding module receives response information fed back by the network transaction system and outputs the response information to the communication and conversation window. By means of the method and system for recognition of the voice operational command of the network transaction system, convenience and operation efficiency of the network transaction can be improved, and consumption of terminal resources is reduced at the same time.
Description
Technical field
The application relates to the human-computer interaction technique field of internet trading system, relates in particular to the voice operating instruction identifying processing method and system of internet trading system.
Background technology
At present, along with popularizing of network, internet trading system is also more and more universal.Described internet trading system refers to by internet realizes the information transmission of electronic transaction, the data handling system that fund is completed a business transaction.Utilize internet trading system, user is home-confined can buy products & services by network on-line payment.
The various communication tools based on internet are also more and more universal at present, and such as the communication tool of immediate communication tool, social class, as microblogging, micro-letter, footpath between fields, footpath between fields etc., has all had a large amount of users.
Can often there is interlace operation to the communication tool based on internet and internet trading system in user at present.Seller in internet trading system also has the account number of described communication tool, can in described communication tool, set up conversational communication window (as chat window) with purchaser by account and carry out information communication, if produce transaction demand, the account number of seller can be by institute's product sold or service link on internet trading system push away (push) in the session window of setting up with purchaser, once purchaser clicks described link, new program or the page be can open afterwards and institute's product sold or service shown, purchaser carries out man-machine interactive operation with this new program or the page again and completes network trading.
But, current prior art scheme, if use generation transaction demand in communication tool process user, must open new program or the page and complete network trading, then in this process, not only need user to switch between communication tool and new program or the page, and need to produce man-machine interactive operation with new program and the page, therefore complicated operation, operating efficiency is too low, and the running time is long.Simultaneously, owing to will opening new program or the page and need to call the device resource (as the resource such as internal memory, CPU) of terminal, cause the consumption to terminal resource, also further affected operating efficiency, this defect is especially outstanding in the time using the limited Portable intelligent terminal of processing power to process network trading.
Summary of the invention
In view of this, fundamental purpose of the present invention is to provide a kind of voice operating instruction identifying processing method of internet trading system, to improve convenience and the operating efficiency of network trading, reduces the consumption to terminal resource simultaneously.
Another fundamental purpose of the present invention is to provide a kind of voice operating instruction identification processing system of internet trading system, to improve convenience and the operating efficiency of network trading, reduces the consumption to terminal resource simultaneously.
Technical scheme of the present invention is achieved in that
A voice operating instruction identifying processing method for internet trading system, comprising:
Represent the conversational communication window of user and internet trading system;
Receive the voice messaging that user is input to described conversational communication window, described voice messaging is carried out to voice semantic analysis, therefrom determine the text message of action type and operational order field;
The text message of determined action type and operational order field is sent to internet trading system;
Receive the response message that internet trading system returns, described response message is outputed to described conversational communication window.
A voice operating instruction identification processing system for internet trading system, comprising:
Conversation module, for representing the conversational communication window of user and internet trading system;
Phonetic order analysis module, inputs the voice messaging of described conversational communication window for receiving user, described voice messaging is carried out to voice semantic analysis, therefrom determines the text message of action type and operational order field;
Instruction sending module, for sending to internet trading system by the text message of determined action type and operational order field;
Respond module, the response message of returning for receiving internet trading system, outputs to described conversational communication window by described response message.
Compared with prior art, if the present invention uses generation transaction demand in communication tool process user, needn't open new program or the page and complete network trading, but directly in the communication session window of communication tool, input the voice messaging for the demand of concluding the business, be that user will accomplish it is to speak facing to session window, method of the present invention or system can be carried out the semantic analysis of voice to the voice messaging of user's input automatically, therefrom determine the text message of action type and operational order field, then the text message of determined action type and operational order field is sent to internet trading system, and receive the response message that internet trading system returns, described response message is outputed to described conversational communication window, thereby complete network trading.In whole process, can not open new program or the page in terminal, reduce the consumption to terminal resource, user also needn't carry out numerous and diverse man-machine interaction to fill in every Transaction Information with new program or the page, but directly speak facing to session window, therefore can facilitate user to carry out network trading, improve portability and the operating efficiency of network trading, user is simple to operate, and the running time also can correspondingly shorten.
The solution of the present invention is particularly useful for processing power and the conditional Portable intelligent terminal of screen size, user is in the time using Portable intelligent terminal to carry out network trading, adopt the solution of the present invention, the convenience of above-mentioned raising network trading and operating efficiency, reduce the beneficial effects such as the consumption to terminal resource can be more outstanding simultaneously.
Brief description of the drawings
Fig. 1 is the process flow diagram of a kind of embodiment of the voice operating instruction identifying processing method of internet trading system of the present invention;
Fig. 2 is the one composition schematic diagram of the voice operating instruction identification processing system of network transaction system of the present invention;
Fig. 3 is the concrete composition schematic diagram of phonetic order analysis module described in one embodiment of the invention;
Fig. 4 is the concrete composition schematic diagram of phonetic order analysis module described in further embodiment of this invention.
Embodiment
Below in conjunction with drawings and the specific embodiments, the present invention is further described in more detail
Fig. 1 is the process flow diagram of a kind of embodiment of the voice operating instruction identifying processing method of internet trading system of the present invention.Referring to Fig. 1, the voice operating instruction identifying processing method of internet trading system of the present invention specifically comprises:
Step 101, represent the conversational communication window of user and internet trading system.
In this step 101, described in represent user and internet trading system conversational communication window be specially: in the communication tool of specifying, represent the conversational communication window between the given transaction target account number of user account number and internet trading system.
The communication tool of described appointment can be for example immediate communication tool program, and social communication tool is as micro-letter, microblogging etc.The session window that described communication session window is described communication tool, as conversational communication window of the conversational communication window of Instant Messenger (IM) software, social bitcom etc.Concrete example is as the chat window of Instant Messenger (IM) software, public's window of micro-letter software etc.In these communication tools, user need to open this conversational communication window in the time carrying out communication with good friend, utilizes this conversational communication window to carry out word, voice, the Communication of video even.Described and the conversational communication window of transaction system refer to that the given transaction target account number of user and internet trading system carries out the mutual conversational communication window of communication in the present invention, and this conversational communication window can comprise the function of existing conversational communication window.For example, in immediate communication tool program, described internet trading system can be specified one or more transacting targeted account number, the registration account number that these transacting targeted account numbers are described communication tools, the seller account number that these transacting targeted account numbers are again internet trading systems simultaneously.Described communication tool and internet trading system have communication interface, for transmitting interactive information of the present invention.User is in the time using described communication tool, can select one of them transacting targeted account number, submit to this transacting targeted account number and set up conversational communication window, as chat window, request instruction, method of the present invention receiving after this request instruction, can represent the conversational communication window between this given transaction target account number of user account number and internet trading system.Described user account number is also the legal account number of described internet trading system, has sufficient remaining sum to be used for paying follow-up produced delivery operation in internet trading system.
Step 102, reception user are input to the voice messaging of described conversational communication window, and described voice messaging is carried out to voice semantic analysis, therefrom determine the text message of action type and operational order field.
In step 102 of the present invention, specifically can comprise two kinds of embodiments.
In the first embodiment, need the phonetic feature corresponding to each action type of pre-stored network trading, and each action type the operational order field and the phonetic feature thereof that comprise.
For example described action type can comprise: telephone recharge action type, card of game points action type, mobile phone are sold action type etc.
For example: for telephone recharge action type, corresponding phonetic feature is: voice messaging comprises the phonetic feature such as " supplementing with money ", " charge filling "; The operational order field that this telephone recharge action type comprises comprises: phone number field, amount field; Wherein phonetic feature corresponding to phone number field is: with 131,132 ..., 136 ... ..139, the speech digit string of the appointment figure place (as 11) of the conventional Mobile Directory Number beginnings such as 186, to commonly use the speech digit string as the appointment figure place (11 or 12) of beginning such as fixed telephone number area code, specify the numeric string of figure place (as 8), and above comprise that " phone ", " contact method " etc. guide the speech digit string of voice messaging etc.; Wherein the phonetic feature of amount field is: the speech digit string taking monetary unit voice such as " unit " " pieces " as ending etc.
This step 102 specifically comprises:
Steps A, reception user are input to the voice messaging of described conversational communication window.For example user, by microphone, has inputted voice messaging " I want to fill 100 yuan of telephone expenses to 13811112222 these numbers " in described conversational communication window herein.
Step B, search in described voice messaging whether comprise phonetic feature corresponding to pre-stored action type, if comprised, determine that action type is the action type that this phonetic feature is corresponding.
For example, for the voice messaging of " I want to fill 100 yuan of telephone expenses to 13811112222 these numbers " described in above-mentioned example, because this voice messaging has comprised the phonetic feature of " filling ... telephone expenses ", so determine that action type is the action type that this phonetic feature is corresponding, i.e. telephone recharge action type.
All operations instruction field and phonetic feature thereof that the described action type of step C, reading pre-stored comprises.
For example, for above-mentioned determined telephone recharge action type, read all operations instruction field of this action type, i.e. phone number field, amount field, and described phonetic feature corresponding to these two operational order fields.
Step D, according to the phonetic feature of described operational order field, search and in voice messaging, whether comprise the voice messaging with described phonetic feature, if found, this voice messaging changed into text message and add in the operational order field that its phonetic feature is corresponding.
For example, in above-mentioned voice messaging, comprise " 13811112222 " this speech digit string, this speech digit string has the voice messaging of described phone number field phonetic feature, and therefore this voice messaging being converted into text message is that add in phone number field " 13811112222 "; In above-mentioned voice messaging, also comprise " 100 yuan " this voice messaging simultaneously, there is the phonetic feature of described amount field, therefore this voice messaging is converted into text message " 100 ", and text information is added in amount field.
The described method that voice messaging is converted into corresponding text message can adopt the speech recognition technology of prior art to realize.
In the second embodiment of step 102, need the text feature corresponding to each action type of pre-stored network trading, and each action type the operational order field and the text feature thereof that comprise.
For example described action type can comprise: telephone recharge action type, card of game points action type, mobile phone are sold action type etc.
For example: for telephone recharge action type, corresponding text feature is: text message comprises the text feature such as " supplementing with money ", " charge filling "; The operational order field that this telephone recharge action type comprises comprises: phone number field, amount field; Wherein text feature corresponding to phone number field is: with 131,132 ..., 136 ... ..139, the numeric string of the appointment figure place (as 11) of the conventional Mobile Directory Number beginnings such as 186, to commonly use the numeric string as the appointment figure place (11 or 12) of beginning such as fixed telephone number area code, specify the numeric string of figure place (as 8), and above comprise the numeric string etc. of the guidance information such as " phone ", " contact method "; Wherein the text feature of amount field is: the numeric string taking monetary units such as " unit " " pieces " as ending etc.
This step 102 specifically comprises:
Step a, reception user are input to the voice messaging of described conversational communication window.For example user has inputted voice messaging " I want to fill 100 yuan of telephone expenses to 13811112222 these numbers " in described conversational communication window by microphone herein.
Step b, the voice messaging that user is input to described conversational communication window are converted into corresponding text message.In this step, the described method that voice messaging is converted into corresponding text message can adopt the speech recognition technology of prior art to realize.
Step c, search in described text message whether comprise text feature corresponding to pre-stored action type, if comprised, determine that action type is action type corresponding to text feature.
For example, for the text message of " I want to fill 100 yuan of telephone expenses to 13811112222 these numbers " described in above-mentioned example, because text information has comprised the text feature of " filling ... telephone expenses ", so determine that action type is action type corresponding to text feature, i.e. telephone recharge action type.
All operations instruction field and text feature thereof that the described action type of steps d, reading pre-stored comprises.
For example, for above-mentioned determined telephone recharge action type, read all operations instruction field of this action type, i.e. phone number field, amount field, and described text feature corresponding to these two operational order fields.
Step e, according to the text feature of described operational order field, search in text message whether comprise the text message with described text feature, if found, text information is added in the operational order field that its text feature is corresponding.
For example, in above-mentioned text message, comprise " 13811112222 " this numeric string, this numeric string has the text feature of described phone number field,, taking 138 beginnings and figure place as specifying 11 of figure places, therefore this numeric string " 13811112222 " is added in phone number field; In above-mentioned text message, also comprise " 100 yuan " this text message simultaneously, there is the text feature of described amount field, therefore " 100 " are added in amount field.
Step 103, the text message of determined action type and operational order field is sent to internet trading system.
Herein, operational order field for example need to be sent to the action type of internet trading system is herein telephone recharge action type, comprising operational order field be: phone number field " 13811112222 ", amount field " 100 ".
In this step 103, the transmission account number that sends described information is user account number, receiving account number is described transacting targeted account number, because described transacting targeted account number is also described internet trading system account number, and internet trading system and communication tool have communication interface, therefore user account number sends to the information of described transacting targeted account number can be sent in internet trading system.Described action type and operational order field, can be according to sending with the standard format of internet trading system agreement, to strengthen compatibility in the time sending to internet trading system.
Internet trading system is being received after described action type and operational order field, generate corresponding response message according to the particular content of described action type and operational order field, for example generate the sequence information of a telephone recharge herein, as " you will fill 100 yuan for phone number 13811112222
this confirmation of point, or
this cancellation of point", and this response message is returned to user account number by described transacting targeted account number.
The response message that step 104, reception internet trading system return, outputs to described conversational communication window by described response message, outputs in the session window of described user account number and described transacting targeted account number.The sequence information that for example output is returned, as " you will fill 100 yuan for phone number 13811112222,
this confirmation of point, or
this cancellation of point".
Afterwards, if described response message is sequence information, the present invention can further include: receive user and input the confirmation instruction of described conversational communication window or cancel instruction, " putting this confirms " link of for example clicking in described sequence information is judged and has been received confirmation instruction, " putting this cancels " link of clicking in described sequence information is judged and has been received cancellation instruction, if confirm that instruction sends to internet trading system the information confirming an order, send the information of cancelling an order to internet trading system if cancel instruction.
After sending the information confirming an order or the information of cancelling an order to internet trading system, the network trading flow process of this order of information and executing confirming an order that internet trading system meeting basis is received, and return to transaction results information; Method of the present invention further comprises: receive the transaction results information that internet trading system returns, and this transaction results information is outputed to described conversational communication window.
In the first embodiment of above-mentioned steps 102, in steps A, the user who receives is input to first may be fairly simple in the voice messaging of described conversational communication window, may not comprise phonetic feature corresponding to operational order field, for example user is first to described conversational communication window input " I want charge filling ", for this scene, in another embodiment of the invention, except above-mentioned steps A is to step D, after step D, also to further comprise:
Judge that whether all operations instruction field that described action type comprises has all added text message, if it is sends to internet trading system by the text message of determined action type and operational order field; Otherwise, return to the information of the operational order field of not adding text message to described conversational communication window, input after the voice messaging of described conversational communication window again receiving user, return to previous step D.
For example, user to conversational communication window input " I want charge filling ", due to the voice messaging comprising " charge filling ", has the phonetic feature of telephone recharge action type first, therefore can determine that action type is telephone recharge action type.But in this voice messaging, do not comprise the phonetic feature of phone number field and amount field, therefore phone number field and amount field are not added text message, in this case, need to return to described conversational communication window the information of the operational order field (herein for phone number field and amount field) of not adding text message, the information that for example can return for " cell-phone number that will fill is how many? how much fill? "When user sees after this information at described conversational communication window, pass through microphone input voice information " 13811112222; 200 " again according to prompting, repeating said steps D afterwards, find and there is the voice messaging of phone number field phonetic feature and be converted into text message " 13811112222 ", and the voice messaging with amount field phonetic feature of searching be converted into text message " 200 ", described " 13811112222 " are added in phone number field, described " 200 " are added in amount field.Afterwards, because all operations instruction field of telephone charging action type has all been added text message, therefore the target transaction account number that sends to internet trading system to specify determined telephone recharge action type and the operational order field of having added text message, internet trading system, again according to these Information generation orders, just can be carried out follow-up network trading flow process and complete order after user confirms an order.
In like manner, in the second embodiment of above-mentioned steps 102, the user who receives in step a is input to first may be fairly simple in the voice messaging of described conversational communication window, may not comprise phonetic feature corresponding to operational order field, for example user is first to described conversational communication window input " I want charge filling ", for this scene, in another embodiment of the invention, except above-mentioned steps a is to step e, after step e, also to further comprise:
Judge that whether all operations instruction field that described action type comprises has all added text message, if it is sends to internet trading system by the text message of determined action type and operational order field; Otherwise, return to the information of the operational order field of not adding text message to described conversational communication window, input after the voice messaging of described conversational communication window again receiving user, return to step b.
In concrete application scenarios of the present invention, the present invention is suitable for charge filling, fills online game point card and buys the network trading of the virtual goodses such as lottery ticket very much.Certainly the present invention also goes for the network trading of entity products or service.
For example, the present invention can also sell action type and phonetic feature thereof by pre-stored mobile phone, and this mobile phone is sold operational order field and phonetic feature thereof that action type comprises.For example this mobile phone is sold phonetic feature corresponding to action type: voice messaging comprise " buy .... mobile phone ", " purchase .... mobile phone " etc. phonetic feature; The operational order field that this mobile phone sale action type comprises comprises: the fields such as mobile phone brand, model, color, memory card capacity; Wherein phonetic feature corresponding to mobile phone brand field can be: the concrete title of mobile phone brand, and as apple, Samsung, Huawei, millet etc.; Phonetic feature corresponding to model field can be for example the character string in designated length etc.; Phonetic feature corresponding to color field can be: versicolor title, as red, yellow, blue, green, black, white etc.; The phonetic feature of memory card capacity field can be: the numeral taking bodges such as " G " as ending etc.
For example, user wishes to buy mobile phone, so user can with the conversational communication window of given transaction account number (for example account can be a special account number of selling electronic product) in input " I want to buy a mobile phone ", utilize so said method of the present invention, can learn that current action type is that mobile phone is sold action type by semantic analysis, and judge in the voice messaging of current input and do not comprise machine brand, model, color, the phonetic feature of the fields such as memory card capacity, therefore can return to described conversational communication window and " ask input handset brand, model, color, memory card capacity " information, user sees after this information, input corresponding field information to window, as input " apple, iphone5, white, 32G ", the present invention carries out semantic analysis to the information of user's input again, identify the voice messaging of each field, and described voice messaging is converted into text message adds in corresponding field, send to internet trading system.Internet trading system is according to these Information generation orders, and in the situation that user confirms an order, completes follow-up transaction flow, for example, notify user to pay electronic money, notice shipping centre delivery etc.
Except the above-mentioned action type that can directly trigger order, the present invention's other action type that can also prestore, and phonetic feature, its operational order field and phonetic feature thereof.The transaction record query manipulation type that for example can prestore, its operational order field is beginning and ending time field.
For example user is to conversational communication window input voice information " I want to consult my transaction record ", by the above-mentioned semantic analysis of the present invention, determine that current operation type is transaction record query manipulation type, can return to conversational communication window so " please input the beginning and ending time ", then user inputs the voice of " 2012-12-23 to 2013-4-11 " again to conversational communication window, method of the present invention is carried out voice semantic analysis again, 2012-12-23 is inserted to initial time field, 2013-4-11 is inserted to termination time field, then transaction record query manipulation type and beginning and ending time field are sent to internet trading system, internet trading system generates corresponding transaction record information, and the conversational communication window that returns to user using this transaction record information as response message is shown.
Corresponding with said method, the invention also discloses a kind of voice operating instruction identification processing system of internet trading system, for carrying out said method.Fig. 2 is the one composition schematic diagram of the voice operating instruction identification processing system of network transaction system of the present invention.Referring to Fig. 2, this voice operating instruction identification processing system comprises:
Conversation module 201, for representing the conversational communication window of user and internet trading system.
Phonetic order analysis module 202, inputs the voice messaging of described conversational communication window for receiving user, described voice messaging is carried out to voice semantic analysis, therefrom determines the text message of action type and operational order field.
Instruction sending module 203, for sending to internet trading system by the text message of determined action type and operational order field.Internet trading system can carry out relevant network trading data processing according to the information of receiving, also likely carries out relevant alternately to payment system during this time, returns to afterwards text maninulation instruction identification processing system using data processed result as response message.
Respond module 204, the response message of returning for receiving internet trading system, outputs to described conversational communication window by described response message.
Fig. 3 is the composition schematic diagram of phonetic order analysis module described in a kind of specific embodiment of the present invention, and referring to Fig. 3, this phonetic order analysis module 202 specifically comprises:
First Characteristic memory module 300, for storing phonetic feature corresponding to each action type, and the operational order field that comprises of each action type and the phonetic feature of operational order field;
The first analysis and processing module 301, is input to the voice messaging of described conversational communication window for receiving user;
Whether the second analysis and processing module 302, comprise phonetic feature corresponding to pre-stored action type for searching described voice messaging, if comprised, determines that action type is the action type that this phonetic feature is corresponding;
The 3rd analysis and processing module 303, all operations instruction field and the phonetic feature thereof that comprise for the described action type of reading pre-stored;
The 4th analysis and processing module 304, be used for according to the phonetic feature of described operational order field, search and in voice messaging, whether comprise the voice messaging with described phonetic feature, if found, this voice messaging be converted into text message and add in the operational order field that its phonetic feature is corresponding.
In a further embodiment, this disposal system, after the 4th analysis and processing module 304, further comprises:
The first judge module 305, for judging whether all operations instruction field that described action type comprises has all added text message, and if it is the text message of determined action type and operational order field is sent to internet trading system by triggering command sending module 203; Otherwise, return to the information of the operational order field of not adding text message to described conversational communication window, input after the voice messaging of described conversational communication window again receiving user, again trigger the 4th analysis and processing module 304 and process.
Fig. 4 is the concrete composition schematic diagram of phonetic order analysis module described in further embodiment of this invention.Referring to Fig. 4, in this embodiment, described phonetic order analysis module 202 specifically comprises:
Second Characteristic memory module 400, for storing text feature corresponding to each action type, and the operational order field that comprises of each action type and the text feature of operational order field;
The first analysis and processing module 301, is input to the voice messaging of described conversational communication window for receiving user;
The 5th analysis and processing module 405, for being converted into corresponding text message by described voice messaging;
Whether the 6th analysis and processing module 406, comprise text feature corresponding to pre-stored action type for searching described text message, if comprised, determines that action type is action type corresponding to text feature;
The 7th analysis and processing module 407, all operations instruction field and the text feature thereof that comprise for the described action type of reading pre-stored;
The 8th analysis and processing module 408, be used for according to the text feature of described operational order field, search in text message whether comprise the text message with described text feature, if found, text information is added in the operational order field that its text feature is corresponding.
In a further embodiment, this disposal system, after the 8th analysis and processing module 408, further comprises:
The second judge module 409, for judging whether all operations instruction field that described action type comprises has all added text message, and if it is the text message of determined action type and operational order field is sent to internet trading system by triggering command sending module 203; Otherwise, return to the information of the operational order field of not adding text message to described conversational communication window, again receive after the voice messaging that user inputs described conversational communication window in the first analysis and processing module 301, again give the 5th analysis and processing module 405 and subsequent module for processing.
In a kind of preferred embodiment of system of the present invention, described action type is specially transaction action type; Described respond module 204 specifically for: receive the acknowledgement of orders information returned of internet trading system, return to described acknowledgement of orders information to described conversational communication window; And this voice operating instruction identification processing system further comprises acknowledgement of orders module, input the confirmation instruction of described conversational communication window or cancel instruction for receiving user, if confirm that instruction sends to internet trading system the information confirming an order, send the information of cancelling an order to internet trading system if cancel instruction.
In another preferred embodiment of system of the present invention, described respond module is further used for: receive the transaction results information that internet trading system returns, and this transaction results information is outputed to described conversational communication window.
Voice operating instruction identification processing system of the present invention can be arranged in the communication tool program of appointment; As immediate communication tool program, social communication tool program is as micro-letter program, microblogging program etc.; Described conversation module specifically for: in the communication tool program of this appointment, represent the conversational communication window between the given transaction target account number of user account number and internet trading system; Described communication tool program and internet trading system have communication interface, transmit by this communication interface with the information interaction of internet trading system.
In addition, the each functional module in each embodiment of the present invention can be integrated in a processing unit, can be also that the independent physics of modules exists, also can two or more module integrations in a unit.Above-mentioned integrated unit both can adopt the form of hardware to realize, and also can adopt the form of SFU software functional unit to realize.
In addition, each embodiment of the present invention can realize by the data processor of being carried out as computing machine by data processing equipment.Obviously, data processor has formed the present invention.In addition, be conventionally stored in a data processor in storage medium by directly program being read out to storage medium or by by installation or copy in the memory device (as hard disk and or internal memory) of data processing equipment and carry out.Therefore, such storage medium has also formed the present invention.Storage medium can use the recording mode of any type, such as paper storage medium (as paper tape etc.), magnetic storage medium (as floppy disk, hard disk, flash memory etc.), optical storage media (as CD-ROM etc.), magnetic-optical storage medium (as MO etc.) etc.
Therefore the invention also discloses a kind of storage medium, wherein store data processor, this data processor is for carrying out any embodiment of said method of the present invention.
The foregoing is only preferred embodiment of the present invention, in order to limit the present invention, within the spirit and principles in the present invention not all, any amendment of making, be equal to replacement, improvement etc., within all should being included in the scope of protection of the invention.
Claims (16)
1. a voice operating instruction identifying processing method for internet trading system, is characterized in that, comprising:
Represent the conversational communication window of user and internet trading system;
Receive the voice messaging that user is input to described conversational communication window, described voice messaging is carried out to voice semantic analysis, therefrom determine the text message of action type and operational order field;
The text message of determined action type and operational order field is sent to internet trading system;
Receive the response message that internet trading system returns, described response message is outputed to described conversational communication window.
2. method according to claim 1, it is characterized in that, described reception user inputs the voice messaging of described conversational communication window, and described voice messaging is carried out to voice semantic analysis, the text message of therefrom determining action type and operational order field, specifically comprises:
A, reception user are input to the voice messaging of described conversational communication window;
B, search in described voice messaging whether comprise phonetic feature corresponding to pre-stored action type, if comprised, determine that action type is the action type that this phonetic feature is corresponding;
All operations instruction field and phonetic feature thereof that the described action type of C, reading pre-stored comprises;
D, according to the phonetic feature of described operational order field, search and in voice messaging, whether comprise the voice messaging with described phonetic feature, if found, this voice messaging be converted into text message and add in the operational order field that its phonetic feature is corresponding.
3. method according to claim 2, is characterized in that, after step D, further comprises:
Judge that whether all operations instruction field that described action type comprises has all added text message, if it is sends to internet trading system by the text message of determined action type and operational order field; Otherwise, return to the information of the operational order field of not adding text message to described conversational communication window, input after the voice messaging of described conversational communication window again receiving user, return to previous step D.
4. method according to claim 1, it is characterized in that, described reception user inputs the voice messaging of described conversational communication window, and described voice messaging is carried out to voice semantic analysis, the text message of therefrom determining action type and operational order field, specifically comprises:
A, reception user are input to the voice messaging of described conversational communication window;
B, described voice messaging is converted into corresponding text message;
C, search in described text message whether comprise text feature corresponding to pre-stored action type, if comprised, determine that action type is action type corresponding to text feature;
All operations instruction field and text feature thereof that the described action type of d, reading pre-stored comprises;
E, according to the text feature of described operational order field, search in text message whether comprise the text message with described text feature, if found, text information is added in the operational order field that its text feature is corresponding.
5. method according to claim 4, is characterized in that, after step e, further comprises:
Judge that whether all operations instruction field that described action type comprises has all added text message, if it is sends to internet trading system by the text message of determined action type and operational order field; Otherwise, return to the information of the operational order field of not adding text message to described conversational communication window, input after the voice messaging of described conversational communication window again receiving user, return to step b.
6. method according to claim 1, is characterized in that,
Described action type is specially transaction action type;
The response message that reception internet trading system returns is specially: receive the acknowledgement of orders information that internet trading system returns;
Returning to described acknowledgement of orders information to after described conversational communication window, further comprise: receive user and input the confirmation instruction of described conversational communication window or cancel instruction, if confirm that instruction sends to internet trading system the information confirming an order, send the information of cancelling an order to internet trading system if cancel instruction.
7. method according to claim 6, it is characterized in that, after internet trading system sends the information confirming an order, the method further comprises: receive the transaction results information that internet trading system returns, and this transaction results information is outputed to described conversational communication window.
8. according to the method described in claim 1 to 7 any one, it is characterized in that,
The conversational communication window of the described user of representing and internet trading system is specially: in the communication tool program of specifying, represent the conversational communication window between the given transaction target account number of user account number and internet trading system; Described communication tool and internet trading system have communication interface, transmit by this communication interface with the information interaction of internet trading system.
9. a voice operating instruction identification processing system for internet trading system, is characterized in that, comprising:
Conversation module, for representing the conversational communication window of user and internet trading system;
Phonetic order analysis module, inputs the voice messaging of described conversational communication window for receiving user, described voice messaging is carried out to voice semantic analysis, therefrom determines the text message of action type and operational order field;
Instruction sending module, for sending to internet trading system by the text message of determined action type and operational order field;
Respond module, the response message of returning for receiving internet trading system, outputs to described conversational communication window by described response message.
10. voice operating instruction identification processing system according to claim 9, is characterized in that, described phonetic order analysis module specifically comprises:
First Characteristic memory module, for storing phonetic feature corresponding to each action type, and the operational order field that comprises of each action type and the phonetic feature of operational order field;
The first analysis and processing module, is input to the voice messaging of described conversational communication window for receiving user;
Whether the second analysis and processing module, comprise phonetic feature corresponding to pre-stored action type for searching described voice messaging, if comprised, determines that action type is the action type that this phonetic feature is corresponding;
The 3rd analysis and processing module, all operations instruction field and the phonetic feature thereof that comprise for the described action type of reading pre-stored;
The 4th analysis and processing module, be used for according to the phonetic feature of described operational order field, search and in voice messaging, whether comprise the voice messaging with described phonetic feature, if found, this voice messaging be converted into text message and add in the operational order field that its phonetic feature is corresponding.
11. voice operating instruction identification processing systems according to claim 10, is characterized in that, this disposal system, after the 4th analysis and processing module, further comprises:
The first judge module, for judging whether all operations instruction field that described action type comprises has all added text message, and if it is the text message of determined action type and operational order field is sent to internet trading system by triggering command sending module; Otherwise, return to the information of the operational order field of not adding text message to described conversational communication window, input after the voice messaging of described conversational communication window again receiving user, again trigger the 4th analysis and processing module processing.
12. voice operating instruction identification processing systems according to claim 9, is characterized in that, described phonetic order analysis module specifically comprises:
Second Characteristic memory module, for storing text feature corresponding to each action type, and the operational order field that comprises of each action type and the text feature of operational order field;
The first analysis and processing module, is input to the voice messaging of described conversational communication window for receiving user;
The 5th analysis and processing module, for being converted into corresponding text message by described voice messaging;
Whether the 6th analysis and processing module, comprise text feature corresponding to pre-stored action type for searching described text message, if comprised, determines that action type is action type corresponding to text feature;
The 7th analysis and processing module, all operations instruction field and the text feature thereof that comprise for the described action type of reading pre-stored;
The 8th analysis and processing module, be used for according to the text feature of described operational order field, search in text message whether comprise the text message with described text feature, if found, text information is added in the operational order field that its text feature is corresponding.
13. voice operating instruction identification processing systems according to claim 12, is characterized in that, this disposal system, after the 8th analysis and processing module, further comprises:
The second judge module, for judging whether all operations instruction field that described action type comprises has all added text message, and if it is the text message of determined action type and operational order field is sent to internet trading system by triggering command sending module; Otherwise, return to the information of the operational order field of not adding text message to described conversational communication window, again receive after the voice messaging that user inputs described conversational communication window in the first analysis and processing module, again give the 5th analysis and processing module and subsequent module for processing.
14. voice operating instruction identification processing systems according to claim 9, is characterized in that,
Described action type is specially transaction action type;
Described respond module specifically for: receive the acknowledgement of orders information returned of internet trading system, return to described acknowledgement of orders information to described conversational communication window;
And this voice operating instruction identification processing system further comprises acknowledgement of orders module, input the confirmation instruction of described conversational communication window or cancel instruction for receiving user, if confirm that instruction sends to internet trading system the information confirming an order, send the information of cancelling an order to internet trading system if cancel instruction.
15. voice operating instruction identification processing systems according to claim 14, it is characterized in that, described respond module is further used for: receive the transaction results information that internet trading system returns, and this transaction results information is outputed to described conversational communication window.
16. according to the voice operating instruction identification processing system described in claim 9 to 15 any one, it is characterized in that,
This voice operating instruction identification processing system is arranged in the communication tool program of appointment;
Described conversation module specifically for: in the communication tool program of this appointment, represent the conversational communication window between the given transaction target account number of user account number and internet trading system;
Described communication tool program and internet trading system have communication interface, transmit by this communication interface with the information interaction of internet trading system.
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| CN201310149368.XA CN104078043B (en) | 2013-04-26 | 2013-04-26 | The voice operating instruction identifying processing method and system of internet trading system |
| PCT/CN2014/075925 WO2014173286A1 (en) | 2013-04-26 | 2014-04-22 | Method and apparatus for implementing a network transaction |
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| Publication number | Publication date |
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| WO2014173286A1 (en) | 2014-10-30 |
| CN104078043B (en) | 2016-06-15 |
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