CN105160749A - Queuing and calling system for medical and technical department - Google Patents

Queuing and calling system for medical and technical department Download PDF

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Publication number
CN105160749A
CN105160749A CN201510427094.5A CN201510427094A CN105160749A CN 105160749 A CN105160749 A CN 105160749A CN 201510427094 A CN201510427094 A CN 201510427094A CN 105160749 A CN105160749 A CN 105160749A
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China
Prior art keywords
module
patient
calling
queuing
medical
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CN201510427094.5A
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Chinese (zh)
Inventor
张晓丹
宁志高
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Shenyang University of Chemical Technology
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Shenyang University of Chemical Technology
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Priority to CN201510427094.5A priority Critical patent/CN105160749A/en
Publication of CN105160749A publication Critical patent/CN105160749A/en
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Abstract

The invention relates to a computer network operating system and provides a queuing and calling system for a medical and technical department. Starting with demands of a queuing and calling system of a hospital, designing of the system, module functions and queuing and calling flow in the hospital are carried out, and a scheme for system testing and maintenance is brought forward. The system employs spring framework technology and popular ajax page-without-refresh technology, so realization of the system becomes simple, coupling between the system and modules is low, and cohesion in the modules is high; thus, reusability and reliability of the system are substantially improved, and later upgrading and maintenance of the system is greatly facilitated. The current situation of disordered queuing in the hospital is improved. As work pressure of nurses is reduced, hospitalizing efficiency and environment of the hospital are improved, and comprehensive competitiveness of the hospital is enhanced.

Description

A kind of Medical Laboratory Zero queuing system
Technical field
The present invention relates to a kind of network operation system, particularly relate to a kind of Medical Laboratory Zero queuing system.
Background technology
Existing hospital is now also in the system constantly introducing Zero queuing, major part is divided into the number of getting part, by registration office or automatically the number of getting device carry out the number of getting and adopt the number of the getting machine of touch screen type, calling part comprises doctor call terminal and nurse call station terminal, and LED large-size screen monitors show and voice call part.
Relative single of domestic existing Zero queuing system function, the relevance between business is too poor.In order to pursue the cost of hardware and software, make the stability of system and maintainability poor.But along with the development of present medical industry and improving constantly of medical level, the development of Hospital Queue System is towards specialized, systematized future development.
Present most Hospital Queue System is all develop from the Zero queuing system of bank to come, and they fail to fully take into account the property of hospital, there is problem below:
(1) function ratio of arranging in numerical order compared with single, can not by the information of patient with row number close connecting, realize the tight association of patient and row number.
(2) relevance of system is not strong, the systems such as existing HIS, PACS can not be utilized effectively to combine, it well combined, can stablize effective work.
(3) call out patient's function ratio more single, system can only call out the numbering of patient, but can not call out and show the name of patient and medical physician names.
(4) queuing of patients's Method compare is single, can only decision queue, cannot carry out the insertion of queue that can only be intelligent after patient misses.
Do not take into full account the singularity that the CT of medical radiation section office and medical ultrasound section office or color ultrasound etc. check, thus give the singularity of different Zero queuings.
Summary of the invention
The object of the present invention is to provide a kind of Medical Laboratory Zero queuing system, the system have been database design, hardware design and Software for Design three parts; Meet the demand of the Zero queuing of hospital, the HIS that system is existing with hospital is effectively combined simultaneously.
The object of the invention is to be achieved through the following technical solutions:
A kind of Medical Laboratory Zero queuing system, described system comprises following with lower module: order receiving module, queuing reservation management functional module, screen display function module, voice play function module, doctor's client calls functional module, there is between module and module lower coupling, between module, carry out mutual communication by interface; Order receiving module accepts the queued command from other modules, comprising the functional module inserting queue function module, large-size screen monitors information display module, speech play.
Described a kind of Medical Laboratory Zero queuing system, described insertion queue function module, accept from hospital infosystem the order of queuing, this queued command is joined in queue queue.
Described a kind of Medical Laboratory Zero queuing system, the next patient's functional module of described calling, by constantly refreshing database, real-time more new database, calls out timely to patient.
Described a kind of Medical Laboratory Zero queuing system, described insertion queue function module comprises again calling current patents functional module, designated call patient functional module, skips current patents's module.
Described a kind of Medical Laboratory Zero queuing system, the described current patents of calling again functional module carries out calling again to patient.
Described a kind of Medical Laboratory Zero queuing system, described designated call patient functional module carries out appointment calling to special patient, carries out corresponding renewal to database simultaneously.
Described a kind of Medical Laboratory Zero queuing system, described in skip current patents's module, in doctor's client, calling and recall are failed, in time to the patient examined, to carry out skipping process, skip the calling that current patents carries out next patient.
Described a kind of Medical Laboratory Zero queuing system, described large-size screen monitors information display module carries out real-time display to several queue before in the patient of active calls, next patient and queue.
Described a kind of Medical Laboratory Zero queuing system, the information that described large-size screen monitors information display module comprises the information that the display of queuing hall queues up, medical section office show the current medical patient that goes to a doctor with the next one in front of the door, section office doctor client show the information of queuing up.
Described a kind of Medical Laboratory Zero queuing system, the functional module of described speech play carries out audio call to the information that current large-size screen monitors show, and shows synchronously process with large-size screen monitors.
Advantage of the present invention and effect are:
1. the present invention is from the system requirements of the Zero queuing of hospital, carries out the Functional Design of system, module, and just designs the flow process of hospital's Zero queuing, and puts forward scheme to system testing and maintenance.Improve the present situation of original hospital queuing order confusion.While alleviating the working pressure of nurse, improve the efficiency of seeking medical advice of hospital, improve the Hospital environment of hospital, improve the synthesized competitiveness of hospital.
2. native system is owing to have employed spring framework technology and popular ajax without page furbishing technology, the realization of system is made to become relative simple, system, between module the relative comparison of coupling low, the height that the cohesion of inside modules compares, this improves reusability and the reliability of system greatly, brings and more facilitate for the upgrading of system from now on and maintenance.
Accompanying drawing explanation
Figure for queuing system software module correspondence figure;
Fig. 2 is service operation figure;
Fig. 3 is client and server program relation in system;
Fig. 4 is integrated member deployment diagram;
Fig. 5 operation system data access queuing system figure;
Fig. 6 is to examining confirmation system;
Fig. 7 exchanges clinic system;
Fig. 8 queueing message display system;
Fig. 9 clinic client call graph of a relation;
Figure 10 many-one relationship figure.
Embodiment
Below in conjunction with embodiment, the present invention is described in detail.
Present system mainly utilizes the hardware facility of existing hospital to dispose, and existing for hospital HIS, PACS system is effectively combined, and hardware aspect mainly comprises nursing station, large-size screen monitors display, audio call three aspects.
Integrated member is disposed as shown in Figure 4.
According to the demand of user, Zero queuing system is mainly divided into lower module
(1) order receiving function
(2) queuing reservation management function
(3) screen display function
(4) voice play function
(5) doctor's client calls function
The independence of comparison relative between the function of system, has lower coupling between module and module, inside modules has higher cohesion simultaneously.The function ratio of module compared with clear and definite, carry out mutual communication by interface between module.
Order receiving function mainly accepts the queued command from other modules, comprising
(1) queue function is inserted
This function mainly accept from hospital infosystem the order of queuing, this queued command is joined in queue queue.
(2) next patient's function is called out
By constantly refreshing database, real-time more new database, calls out timely to patient
(3) again current patents's function is called out
This function is mainly to the calling that patient carries out again.
(4) designated call patient function
Appointment calling is carried out to special patient, corresponding renewal is carried out to database simultaneously.
(5) current patents is skipped
In doctor's client, calling and recall are failed, in time to the patient examined, to carry out skipping process, skip the calling that current patents carries out next patient.
Large-size screen monitors information display module mainly carries out real-time display to several queue before in the patient of active calls, next patient and queue
(1) information of queuing hall display queuing.
(2) medical section office show the information of the current medical patient that goes to a doctor with the next one in front of the door.
(3) information of section office doctor client display queuing.
The function of speech play carries out audio call to the information of current large-size screen monitors display, and the crowd that slow down like this in queuing stares at the defect of large-size screen monitors in real time, calls out current medical patient, the next patient prepared.Show with large-size screen monitors and carry out synchronous process, improve the accuracy of calling.
The communication relation of each module as shown in Figure 1 above
The comparison that database involved by Zero queuing system is relative simple, but the comparison that the quantity of information of data is relative is large, simultaneously due to the demand of the database of the different hospital of demand fulfillment, to try not when carrying out database design to use specific database relation type.
Order accepts function module design and mainly considers design by interface between module, make to be communicated by interface between module, but because the hospital information systems such as existing system needs and HIS carry out the communication interaction of information, so need an interaction design supporting kinds of platform, in this employing is http communication agreement, adopts post mode to send request.
Communicated by http, utilize post mode to carry out the request of data, then carry out corresponding request process in the mode of xml by the request processing mode in spring.Resolve xml file, distribute and carry out request process.
The diagnosis information mainly obtaining outpatients from the existing HIS system of hospital of reservation management functional module, simultaneously joins among queue according to the unique identification in past by the patient of this Zero queuing, simultaneously the record of more new database.Meanwhile, real-time the checking of confirmation and the large-size screen monitors of examining is proceeded to according to the record of database.Be inserted among queue by data from database, outpatients carries out the exchange of the medical section office of confirmation and the outpatients of going to a doctor.
Large screen display functional module, hall, Waiting Area display patient queuing message; Clinic is patient's queuing message clinic doctor client patient information in front of the door; This module mainly have employed AJAX and realizes showing without refreshing of the page, by the continuous refreshing to queue, the queuing message of real-time display update, so not only need not all load page at every turn, utilize the time to process refreshing simultaneously, the update time of database and the update time of queue are compared, has judged whether renewal, if had, then carry out inquiry and the display of queue.The pressure constantly to the access of database is avoided like this in certain degree.Can the patient of the patient that goes to a doctor of real-time display and preparation by giant-screen, checking that section office and medical section office show name and the queue number of the patient that will go to a doctor in front of the door simultaneously.
Doctor's client calls module, the Zero queuing module of doctor's client comparatively speaking interface compare simple, mainly contain several button, comprise calling, recall, skip three buttons, simultaneously at the queue of the medical patient of doctor's client display.By understanding to the queue of outpatients the situation needing the medical patient with checking.When doctor call patient enter clinic carry out going to a doctor or checking time, as long as click-to-dial button.When call out patient do not enter timely clinic carry out medical time, doctor click skip button just can skip this people enter next patient going to a doctor.The state in queue will be made when doctor clicks corresponding button to change, by the real-time refreshing of AJAX, just can carry out calling to patient timely and go to a doctor.
Clinic client one to one, the ground call relation of one-to-many.
Realization between module is as the realization of order receiving function
The function that order accepts module mainly contains two methods, two Measures compare similar, thus by its abstract be an abstract method.Parse () method, resolve command is stored in realizing in class, and another is proce (), carries out concrete realization to abstract class, the command request of completion system.
When each order needs to rewrite reconstruct, what only need to rewrite each order realizes class, and re-starts assembling by SpringFramework.The reception of the xml of order does not need to change with the code resolving to Dom4j class, avoids the degree of depth of system to be coupled, and achieves the OCP principle (open to increase, to close amendment) of codes implement.After above order assembling completes, give in the framework of Servlet in J2EE and call.First, in HttpServletRequest, receive inlet flow, give DOM4j by inlet flow and resolve, according to analysis result, call corresponding command order.
To examining confirmation Implement of Function Module, the major function of reservation management functional module is the diagnosis information obtaining outpatients from the existing HIS system of hospital, simultaneously according to the unique identification in past, the patient of this Zero queuing is joined among queue, simultaneously the record of more new database.Meanwhile, real-time the checking of confirmation and the large-size screen monitors of examining is proceeded to according to the record of database.
Reservation management interface mainly proceeds to the confirmation of examining and supervision time management.At nursing station, according to the check result of corresponding section office, carry out the estimation of subscription time, this interface mainly comprises three parts, and upper left side is the essential information checked, comprises some essential informations of the time of inspection, position and patient.Upper right side mainly proceeds to examine confirmation, and the supervision time estimated, downside mainly checks the queueing message in arrangement.
The realization of large screen display module, large screen display module is that of paramount importance in Zero queuing system is illustrated in the part in region of waiting to see the doctor of queuing up, this part is formed primarily of three parts, comprise the display of the queueing message in hall of waiting to see the doctor, the display of the client queueing message of clinic doctor is exactly the information displaying of the Zero queuing on clinic doorway in addition.Doctor's client is called out or skip command by issuing,
By ajxax technology.When asking, contrast according to the time of request and the time of queuing, if there occurs change, then carry out the renewal of corresponding data, complete the request of data, after request process completes, according to the result returned simultaneously, innerhtml is utilized to carry out the write of the page, namely so-called large-size screen monitors display module.The page is constantly refreshing, the queueing message of the display queue that such large-size screen monitors just can be real-time.Simultaneously on the doorway of doctor's clinic, also be by ajax technology, the time constantly utilizing current time and data queue's ground data to be modified for the last time contrasts, then the refresh operation of requests for page is carried out, the very well difficulty all needing the loading carrying out the page when completing each submission to, the demand for the change of this constantly database is very important.
Because there is different user's requests in different hospitals, such as district hospital of army or children's hospital, the type difference for medical patient carries out different process.This just needs the demand tackling different crowds to classify.This provide an interface, the process of different modes can be carried out by this interface to different crowds.
The realization of doctor's client calls functional module, the interface of doctor's client relatively simple, mainly comprises the next one, again calls out, skips three buttons, the comparison that this client is relative simple, and it is relative easy to operate.Simply, clearly, interface intuitively, the operation of the clinic doctor that the age being very beneficial for not being familiar with for computer is larger.This greatly facilitates the operation of user.By clicking " calling " order, carry out the request of calling out, such large-size screen monitors will show the relevant call information of called person.
For recall, the effect of skipping button is all similar, here repeat no more, simultaneously due to the demand of different users, when needs urgent call someone time, this provide the calling to specific people, that girl below having one to call out in queue, when want calling specific someone time, only need click-to-dial button just passable.But the prerequisite of calling is that called person must exist in the queue, and requirement simultaneously can not be the patient of queue too rearward.
System testing
The use of Medical Laboratory Zero queuing system greatly facilitates the Hospital environment of hospital, stabilizes the order of seeking medical advice of hospital, and the efficiency of seeking medical advice of hospital is improved greatly.Simultaneously due to the importance of Zero queuing system, the test of system must be carried out before online implementing, continuous test repeatedly must be carried out to the stability of system, can guarantee like this to be unlikely to change.Zero queuing relates to the key of the whole medical check of hospital, does not allow to occur mistake, and it is important that such test job seems particularly.
The hardware configuration of test environment is as shown in the table:
Test environment software and hardware configuration
Equipment CPU Internal memory Hard disk Operating system Application software
System application server Intel Core 2 E7300 4G 320G windows 7 JRE 6.0,Tomcat 6.0
Database server Intel Core 2 E7300 4G 320G windows 7 Oracle 11g
Voice synthesizing server Intel Core 2 E7300 4G 320G windows 7 University of Science and Technology news fly InterPhonic2006 standard edition
Client test machine Celeron Dual Core 2.2G 2G 160G windows 7 IE 7.0
Due to hospital client amount compare large, the comparison that the crowd queued up every day is relative is many, orcle large database is adopted to carry out the information of seeking medical advice of store patient, simultaneously because Zero queuing needs the display of the display of giant-screen and the small screen on clinic doorway, this just needs to carry out different screens, and resolution is also a very important point simultaneously.Zero queuing needs the support of corresponding calling player, therefore, needs to carry out voice operation demonstrator.
Functional test tests the function of system, functional test comprises two parts, functions of modules test and arrangement function test, according to the difference in functionality of each module, by white-box testing and Black-box Testing, carrying out the detection of the stability of functions of modules, through constantly finding the deficiency of existence, modifying.
For the test by accepting module to order and to nurse's end to examining the test of confirmation, after the calling of doctor's client, skip test complete, module testing is through constantly revising, finally can carry out overall functional test, modules is assembled, then carry out queue
Update, after patient adds this queue, after having carried out corresponding queuing process, after real-time refresh page, nursing station has carried out the confirmation to examining, and clinic doctor carries out the inspection work of corresponding site according to diagnosis, then checks for it distributes corresponding clinic, by section office's large-size screen monitors in front of the door, successfully show the relevant information of the patient needing to check.Everything goes well with your work completes for whole Zero queuing.

Claims (10)

1. a Medical Laboratory Zero queuing system, it is characterized in that, described system comprises following with lower module: order receiving module, queuing reservation management functional module, screen display function module, voice play function module, doctor's client calls functional module, there is between module and module lower coupling, between module, carry out mutual communication by interface; Order receiving module accepts the queued command from other modules, comprising the functional module inserting queue function module, large-size screen monitors information display module, speech play.
2. a kind of Medical Laboratory Zero queuing system according to claim 1, is characterized in that, described insertion queue function module, accept from hospital infosystem the order of queuing, this queued command is joined in queue queue.
3. a kind of Medical Laboratory Zero queuing system according to claim 1, is characterized in that, the next patient's functional module of described calling, and by constantly refreshing database, real-time more new database, calls out timely to patient.
4. a kind of Medical Laboratory Zero queuing system according to claim 1, is characterized in that, described insertion queue function module comprises again calling current patents functional module, designated call patient functional module, skips current patents's module.
5. a kind of Medical Laboratory Zero queuing system according to claim 4, is characterized in that, the described current patents of calling again functional module carries out calling again to patient.
6. a kind of Medical Laboratory Zero queuing system according to claim 4, is characterized in that, described designated call patient functional module carries out appointment calling to special patient, carries out corresponding renewal to database simultaneously.
7. a kind of Medical Laboratory Zero queuing system according to claim 4, is characterized in that, described in skip current patents's module, in doctor's client, calling and recall are failed, in time to the patient examined, to carry out skipping process, skip the calling that current patents carries out next patient.
8. a kind of Medical Laboratory Zero queuing system according to claim 1, is characterized in that, described large-size screen monitors information display module carries out real-time display to several queue before in the patient of active calls, next patient and queue.
9. a kind of Medical Laboratory Zero queuing system according to claim 8, it is characterized in that, described large-size screen monitors information display module comprises the information that the display of queuing hall queues up, information that medical section office show the current medical patient that goes to a doctor with the next one in front of the door, section office doctor client show the information of queuing up.
10. a kind of Medical Laboratory Zero queuing system according to claim 1, is characterized in that, the functional module of described speech play carries out audio call to the information that current large-size screen monitors show, and shows synchronously process with large-size screen monitors.
CN201510427094.5A 2015-07-20 2015-07-20 Queuing and calling system for medical and technical department Pending CN105160749A (en)

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CN106845129A (en) * 2017-02-13 2017-06-13 天津市普迅电力信息技术有限公司 A kind of information about doctor platform based on mobile terminal
CN108573561A (en) * 2017-03-14 2018-09-25 长沙博为软件技术股份有限公司 The method called out the numbers quickly is registered by a kind of hospital
CN109065104A (en) * 2018-06-29 2018-12-21 上海联影医疗科技有限公司 A kind of information processing system, method and computer readable storage medium
CN109345188A (en) * 2018-08-20 2019-02-15 天津字节跳动科技有限公司 It interviews and manages method, apparatus and computer equipment on the line of field data
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CN115050133A (en) * 2022-05-31 2022-09-13 山东亚华电子股份有限公司 Dynamic data display method and device

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Cited By (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN106384419A (en) * 2016-09-13 2017-02-08 太仓苏易信息科技有限公司 Number calling system capable of realizing designated number calling
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CN108573561A (en) * 2017-03-14 2018-09-25 长沙博为软件技术股份有限公司 The method called out the numbers quickly is registered by a kind of hospital
CN109065104A (en) * 2018-06-29 2018-12-21 上海联影医疗科技有限公司 A kind of information processing system, method and computer readable storage medium
CN109345188A (en) * 2018-08-20 2019-02-15 天津字节跳动科技有限公司 It interviews and manages method, apparatus and computer equipment on the line of field data
CN110895848A (en) * 2018-09-13 2020-03-20 北京怡合春天科技有限公司 Intelligent queuing mode and system based on event bus
CN115050133A (en) * 2022-05-31 2022-09-13 山东亚华电子股份有限公司 Dynamic data display method and device
CN115050133B (en) * 2022-05-31 2024-01-16 山东亚华电子股份有限公司 Dynamic data display method and device

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