DE10310850A1 - Telephone subscriber dialing method, in which a first subscriber dials a second subscriber via a control unit and database which makes a connection based on an input letter sequence rather than the actual number. - Google Patents

Abstract

Method for dialing a telephone subscriber using a telecommunications control arrangement and a telephone that has an alphanumeric keypad, whereby the subscriber is dialed using a letter combination that is used by the control arrangement to search for a stored letter combination. If there is a match, a call number is determined and a call is made to the number. If there are a number of matches the dialer can be prompted for further details, e.g. street name. An independent claim is made for an arrangement for making a communications, especially a telephone connection, which comprises a control arrangement with a database containing names, numbers and addresses.

Description

The invention relates to a method according to the preamble of claim 1 and an arrangement according to claim 4th

Currently, subscribers are in usually by entering a participant number assigned to him or subscriber ID selected. The disadvantage of this method is the arbitrary assignment of a sequence of numbers to a person who shows no intuitive connection and therefore difficult to remember is. Therefore, a subscriber is in most cases on an address or telephone number register reliant.

In addition to manual entry, there are dialing aids, such as B. Function key assignments. These are bound to certain end devices.

Another dialing aid is Directory Service or telephone information. However, these are relatively expensive. In addition, are about often not all participants can be reached.

Even short-term elections are only partially successful Remedy as it is connected to a terminal or a connection and are also a little memorable - albeit also represent shorter - number combination.

Object of the present invention is to make it easier to call a subscriber.

This task is accomplished through a process according to the characteristics of claim 1 and an arrangement according to claim 4 solved.

The advantage of the invention is in that by entering personal data such as last name, first name, Town street, House number, etc., a telephone subscriber is dialed. A participant can memorize a call by typing and entering generally known information, such as. B. names. He is not on availability his personal Address book. It is not through this direct process either required to note down a phone number in the meantime what often on the way is difficult.

Advantageous embodiments of the Invention are in the subclaims specified.

In an advantageous embodiment the database can be used for the letter combinations be administered yourself. It has the advantage of being used associative, according to letter keyboard, easy to remember Speed dials for private subscriber numbers can be made.

An embodiment of the invention is shown in the drawing and is described below.

It shows:

1 the basic structure of a communication system to explain the method according to the invention.

2 a variant of the structure according to 1 ,

1 shows a subscriber terminal T1, such as a telephone, a subscriber or telephone subscriber not shown. The subscriber terminal T1 is connected to a communication control device KS, such as a switching center, a network element or the like. connected. A large number of further subscriber terminals are connected to the communication control device KS. The subscriber terminal T2 is shown by way of example with the subscriber identifier, telephone number or telephone number "030 386 12345".

The communication control device KS is assigned to a database DB. Both are above one Connection or interface in contact, for example via a ETSI's Intelligent Network Application Protocol, or ETSI-INAP for short, via a Advancend Intelligent Network Interface, AIN for short, or one Parley interface. The database DB can also be part of a larger database or database, for example for Intelligent Network, in short IN, services or services are used. The database DB could be in a Service Control Point, SCP for short, database can be integrated, e.g. in the database of an application server such as Parlay AS, Parlay functionality is provided by the Surpass hiQ4000 call handling block. In this database DB there are letter combinations or numbers corresponding to these letter combinations and on the other hand phone numbers assigned to these letter combinations or digits stored. The letter combinations correspond to person-specific data of the subscriber with the assigned phone number, such as Name, first name, place, street, House number, etc. By querying the database it becomes a Letter combination an assigned phone number of a subscriber determined and delivered to the communication control device.

A dialing process is explained below. A subscriber on the subscriber terminal T1 would like to call Alfons Meier in Berlin, for example. Since he does not have the number at hand, he would have to provide information or the like. call. In the method according to the invention, he selects a license plate such as, for example, an asterisk (*), hash (#), 0, 1 or another license plate, such as a multi-digit number, and then provides personal data such as last name, first name, place, street, etc. on. This is done by means of a numeric keypad, in which individual digits are assigned one or more letters, for example in accordance with the ITU-T E.161 standard, which is commonly used today in telephone sets. For example, he enters Meier, Alfons, Berlin. According to the ITU-T E.161 standard, these letters correspond to the numbers 63437, 253667, 237546. The license plate and the numbers corresponding to the letters are connected to the communication control device or digital exchange job submitted. The communication control device receives the characters and recognizes from the indicator that it is not a phone number, but a letter code. This letter code is transmitted from the communication control device to the database, for example using INAP, AIN or Parley. The database determines an assigned phone number from the combination of letters by comparing it with stored data. This is transmitted to the communication control device KS, for example also using INAP, AIN or Parley. The communication control device then sets up a call to the determined number. This is done according to known methods of switching technology.

The participant can not based on the entries are uniquely determined, so are assigned to the database Control device further personal Data requests like street, House number, etc. This can be done, for example, using a voice-based Queries are made, for example, by voice servers, other known ones Voice memory / query techniques or similar or by an optical display on the display, e.g. "House number?".

The control device or the system can call the caller using the above techniques through a selection list support. The subscriber to be called is then identified by a corresponding index number selected.

Alternatively, letters can be entered using multiple presses of the individual digits, analogous to the cell phone, can be clearly determined.

Access to the database can be replaced by the Identification also done by a phone number. The communication control device KS is assigned a phone number or code number. Dial in Participants this number, can then the Letter combinations can be entered, in an analogous manner a call to the desired one Participant is established.

2 shows an embodiment of the invention 1 , with the difference that the database DB assigned to the communication control device KS is itself administered by a telecommunications subscriber P1. Administration takes place via a telephone connection and / or via an Internet connection and an Internet interface, for example by means of a World Wide Web Graphical User Interface, or Web GUI for short.

The database is designed so that a participant a kind of personal Keep an address book can. This is done in such a way that per subscriber and / or per connection self-administered letter combinations with assigned phone numbers are stored in the database. Are there for a connection short letter combinations per phone number, such as boss / boss, Schatzi, Tom, a nickname, ..., which, analogous to a personal one Phonebook assigned to the corresponding phone numbers. This can Connection or participant, with the latter in authentication of the subscriber is advantageously carried out. In many cases there is no assignment of data records Authentication required. The quasi "personal phone book" can be used directly become.

In 2 For example, a person P1, to whom the subscriber terminal T1 with a subscriber identification 030 0815 is assigned, administers the database DB via an Internet interface. It enters a first data record DS1 for its connection 030 0815. This contains, for example, the letter code Boss, which corresponds to the numbers 2677, and the assigned telephone number 030 386 22222. Further data records are contained in an analogous manner.

Would like to the person P1 can now call their superior from the device 030 0815, so choose they simply have an identifier, e.g. B. diamond or star, and the letter code Boss to be connected to the manager. In one embodiment the communication control device can be set up in this way be that for a connection the letter code is dialed immediately and the license plate for a "normal" dialing of a telephone number is used. This means that all entries are made as a letter code scored. If a telephone number is to be dialed directly, an indicator must be used selected become. This variant is suitable for connection-based assignment of the records on. The participant does not need to remember telephone numbers and can choose directly with names, nicknames or other names. In analog Way can the records also be set up on a subscriber basis, with one subscriber authenticated before "letter selection".

Authentication after election of the license plate or the number can be such that the Participants a personal Enter identification number, short PIN, by a code word approved becomes.

The associative assignment of letter combinations to phone numbers allows the user or subscriber, even with a larger number list the overview to keep. The election aid through the inventive method is really usable. Through network-side provision the database, similar a phone book, it is guaranteed that this process or feature is offered regardless of location and device can be.

Claims (10)

Method for dialing a telephone subscriber via a telecommunication control device by means of a subscriber terminal, in which at least some of the numeric keys are assigned letters, characterized in that that a telephone subscriber is dialed by a combination of letters in such a way that a number is determined in the telecommunications control device in accordance with stored letter combinations and a call is set up for this number. A method according to claim 1, characterized in that the letter combination is preceded by an identifier. A method according to claim 2, characterized in that as an identifier either star, diamond, 0, 1 or a multi-digit Call number is used. Arrangement for establishing communication connections, in which in a communication control device a database is provided in which letter combinations are included, which a call number is assigned to each and the communication control device can be controlled such that an incoming connection request, which consists of a license plate and combinations of letters that Letter combinations are fed to the database by comparison with the letter combinations saved in the database Call number determined and this to the communication control device to establish a communication connection. Arrangement according to claim 4, characterized in that the communication control device is assigned a phone number is, by means of which a connection request, consisting of identification and letter combination by the communication control device can be activated. Arrangement according to claim 4 or 5, characterized in that that an interface is assigned to the database that The database is designed using an Internet or telephone connection is administrable. Arrangement according to claim 6, characterized in that administration through a web GUI / graphical user interface he follows. Arrangement according to one of claims 4 to 7, characterized in that that the communication control device can be controlled in such a way that authentication of a subscriber is carried out. Arrangement according to one of claims 4 to 8, characterized in that that the communication controller is an Intelligent Network Application Protocol / INAP, Advancend Intelligent Network / AIN or has a Parley interface, which in turn connects to the database connected is. Arrangement according to one of claims 4 to 9, characterized in that that the database is part of an Intelligent Network database.