DE60020865D1 - TELEFONISCHER EMOTIONSDETEKTOR MIT RÜCKMELDUNG AN einen BEDIENER - Google Patents

TELEFONISCHER EMOTIONSDETEKTOR MIT RÜCKMELDUNG AN einen BEDIENER

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Publication number
DE60020865D1
DE60020865D1 DE60020865T DE60020865T DE60020865D1 DE 60020865 D1 DE60020865 D1 DE 60020865D1 DE 60020865 T DE60020865 T DE 60020865T DE 60020865 T DE60020865 T DE 60020865T DE 60020865 D1 DE60020865 D1 DE 60020865D1
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Germany
Prior art keywords
telephone
operator
return
emotion
emotion detector
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DE60020865T
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DE60020865T2 (de
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A Petrushin
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Accenture LLP
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Accenture LLP
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    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L17/00—Speaker identification or verification
    • G10L17/26—Recognition of special voice characteristics, e.g. for use in lie detectors; Recognition of animal voices
DE60020865T 1999-08-31 2000-08-31 System, Verfahren und Computerprogramm für einen telefonischen Emotionsdetektor mit Rückmeldung an einen Bediener Expired - Lifetime DE60020865T2 (de)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US09/387,621 US6480826B2 (en) 1999-08-31 1999-08-31 System and method for a telephonic emotion detection that provides operator feedback
US387621 1999-08-31
PCT/US2000/024325 WO2001016939A1 (en) 1999-08-31 2000-08-31 A system, method, and article of manufacture for a telephonic emotion detector that provides operator feedback

Publications (2)

Publication Number Publication Date
DE60020865D1 true DE60020865D1 (de) 2005-07-21
DE60020865T2 DE60020865T2 (de) 2006-03-16

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Application Number Title Priority Date Filing Date
DE60020865T Expired - Lifetime DE60020865T2 (de) 1999-08-31 2000-08-31 System, Verfahren und Computerprogramm für einen telefonischen Emotionsdetektor mit Rückmeldung an einen Bediener

Country Status (8)

Country Link
US (1) US6480826B2 (de)
EP (1) EP1222656B1 (de)
AT (1) ATE298123T1 (de)
AU (1) AU7348700A (de)
DE (1) DE60020865T2 (de)
ES (1) ES2242634T3 (de)
IL (2) IL148414A0 (de)
WO (1) WO2001016939A1 (de)

Families Citing this family (189)

* Cited by examiner, † Cited by third party
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US6480826B2 (en) 2002-11-12
IL148414A (en) 2006-10-31
ES2242634T3 (es) 2005-11-16
AU7348700A (en) 2001-03-26
IL148414A0 (en) 2002-09-12
US20020002464A1 (en) 2002-01-03
DE60020865T2 (de) 2006-03-16
ATE298123T1 (de) 2005-07-15
EP1222656A1 (de) 2002-07-17
EP1222656B1 (de) 2005-06-15

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