DE69832793D1 - System und prozess zur automatischen speicherung, implementierung und aufhebung von "bitte-nicht-anrufen" klientenanfragen - Google Patents

System und prozess zur automatischen speicherung, implementierung und aufhebung von "bitte-nicht-anrufen" klientenanfragen

Info

Publication number
DE69832793D1
DE69832793D1 DE69832793T DE69832793T DE69832793D1 DE 69832793 D1 DE69832793 D1 DE 69832793D1 DE 69832793 T DE69832793 T DE 69832793T DE 69832793 T DE69832793 T DE 69832793T DE 69832793 D1 DE69832793 D1 DE 69832793D1
Authority
DE
Germany
Prior art keywords
call
destination
outgoing
connection
cancellation
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Lifetime
Application number
DE69832793T
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English (en)
Other versions
DE69832793T2 (de
Inventor
A Fotta
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Gryphon Networks Corp
Original Assignee
Gryphon Networks Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Family has litigation
First worldwide family litigation filed litigation Critical https://patents.darts-ip.com/?family=25316362&utm_source=google_patent&utm_medium=platform_link&utm_campaign=public_patent_search&patent=DE69832793(D1) "Global patent litigation dataset” by Darts-ip is licensed under a Creative Commons Attribution 4.0 International License.
Application filed by Gryphon Networks Corp filed Critical Gryphon Networks Corp
Publication of DE69832793D1 publication Critical patent/DE69832793D1/de
Application granted granted Critical
Publication of DE69832793T2 publication Critical patent/DE69832793T2/de
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/38Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
DE69832793T 1997-05-08 1998-05-08 System und prozess zur automatischen speicherung, implementierung und aufhebung von "bitte-nicht-anrufen" klientenanfragen Expired - Lifetime DE69832793T2 (de)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US08/853,563 US6130937A (en) 1997-05-08 1997-05-08 System and process for automatic storage, enforcement and override of consumer do-not-call requests
US853563 1997-05-08
PCT/US1998/009458 WO1998051062A1 (en) 1997-05-08 1998-05-08 System and process for automatic storage, enforcement and override of consumer do-not-call requests

Publications (2)

Publication Number Publication Date
DE69832793D1 true DE69832793D1 (de) 2006-01-19
DE69832793T2 DE69832793T2 (de) 2006-09-14

Family

ID=25316362

Family Applications (1)

Application Number Title Priority Date Filing Date
DE69832793T Expired - Lifetime DE69832793T2 (de) 1997-05-08 1998-05-08 System und prozess zur automatischen speicherung, implementierung und aufhebung von "bitte-nicht-anrufen" klientenanfragen

Country Status (7)

Country Link
US (3) US6130937A (de)
EP (1) EP0997029B1 (de)
AT (1) ATE313206T1 (de)
CA (1) CA2288638C (de)
DE (1) DE69832793T2 (de)
ES (1) ES2255161T3 (de)
WO (1) WO1998051062A1 (de)

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US8605878B2 (en) * 2005-06-30 2013-12-10 Emc Corporation Redirecting and mirroring of telephonic communications
US8831194B2 (en) * 2005-06-30 2014-09-09 Emc Corporation Telephonic communication redirection and compliance processing
US8363558B2 (en) * 2005-08-03 2013-01-29 Research In Motion Limited System and method of modifying communications policy settings in a wireless network
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US7650140B2 (en) * 2005-10-28 2010-01-19 Research In Motion Limited System and method of maintaining communications policy settings in a wireless network
US7840211B2 (en) * 2005-10-28 2010-11-23 Research In Motion Limited System and method of managing communications policy settings in a wireless network
US8964956B2 (en) * 2005-12-13 2015-02-24 Gryphon Networks Corp. System and method for integrated compliance and contact management
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US10671600B1 (en) 2007-07-24 2020-06-02 Avaya Inc. Communications-enabled dynamic social network routing utilizing presence
US8301581B2 (en) 2009-09-24 2012-10-30 Avaya Inc. Group compositing algorithms for presence
US9104566B2 (en) * 2009-10-23 2015-08-11 Verizon Patent And Licensing Inc. System and method for determining whether a failed communication between signal transfer points was in error
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US8732190B2 (en) 2010-09-02 2014-05-20 Gryphon Networks Corp. Network calling privacy with recording
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US9591131B2 (en) 2015-04-20 2017-03-07 Youmail, Inc. System and method for identifying unwanted callers and rejecting or otherwise disposing of calls from same
US10051121B2 (en) 2015-04-20 2018-08-14 Youmail, Inc. System and method for identifying unwanted communications using communication fingerprinting
US10278037B2 (en) 2016-01-15 2019-04-30 Telephone Science Corporation Call screening connection
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Also Published As

Publication number Publication date
US7194075B2 (en) 2007-03-20
US6788773B1 (en) 2004-09-07
EP0997029A1 (de) 2000-05-03
WO1998051062A1 (en) 1998-11-12
CA2288638A1 (en) 1998-11-12
ES2255161T3 (es) 2006-06-16
US20050031107A1 (en) 2005-02-10
US6130937A (en) 2000-10-10
EP0997029B1 (de) 2005-12-14
ATE313206T1 (de) 2005-12-15
CA2288638C (en) 2007-07-24
DE69832793T2 (de) 2006-09-14

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Legal Events

Date Code Title Description
8364 No opposition during term of opposition