EP1201049A4 - Method and system for providing customized information during call setup process in telecommunication systems - Google Patents

Method and system for providing customized information during call setup process in telecommunication systems

Info

Publication number
EP1201049A4
EP1201049A4 EP00942521A EP00942521A EP1201049A4 EP 1201049 A4 EP1201049 A4 EP 1201049A4 EP 00942521 A EP00942521 A EP 00942521A EP 00942521 A EP00942521 A EP 00942521A EP 1201049 A4 EP1201049 A4 EP 1201049A4
Authority
EP
European Patent Office
Prior art keywords
information
subscriber
service
exchange
call
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP00942521A
Other languages
German (de)
French (fr)
Other versions
EP1201049A1 (en
Inventor
Kyoung Muk Chey
Do Shik Kim
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
KISE CO Ltd
Original Assignee
KISE CO Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by KISE CO Ltd filed Critical KISE CO Ltd
Publication of EP1201049A1 publication Critical patent/EP1201049A1/en
Publication of EP1201049A4 publication Critical patent/EP1201049A4/en
Withdrawn legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04BTRANSMISSION
    • H04B7/00Radio transmission systems, i.e. using radiation field
    • H04B7/24Radio transmission systems, i.e. using radiation field for communication between two or more posts
    • H04B7/26Radio transmission systems, i.e. using radiation field for communication between two or more posts at least one of which is mobile
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q11/00Selecting arrangements for multiplex systems
    • H04Q11/04Selecting arrangements for multiplex systems for time-division multiplexing
    • H04Q11/0428Integrated services digital network, i.e. systems for transmission of different types of digitised signals, e.g. speech, data, telecentral, television signals
    • H04Q11/0435Details
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42348Location-based services which utilize the location information of a target
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/487Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/4872Non-interactive information services
    • H04M3/4878Advertisement messages
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2203/00Aspects of automatic or semi-automatic exchanges
    • H04M2203/35Aspects of automatic or semi-automatic exchanges related to information services provided via a voice call
    • H04M2203/353Aspects of automatic or semi-automatic exchanges related to information services provided via a voice call where the information comprises non-audio but is provided over voice channels
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2207/00Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/18Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place wireless networks
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2207/00Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/20Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place hybrid systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/5322Centralised arrangements for recording incoming messages, i.e. mailbox systems for recording text messages
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M7/00Arrangements for interconnection between switching centres
    • H04M7/12Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1307Call setup
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13098Mobile subscriber
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13103Memory
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13176Common channel signaling, CCS7
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13196Connection circuit/link/trunk/junction, bridge, router, gateway
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13204Protocols
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13206User-to-user signaling, UUS
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13209ISDN
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13292Time division multiplexing, TDM
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13294CDMA, code division multiplexing, i.e. combinations of H04Q2213/13291 and/or H04Q2213/13292 with space division
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13345Intelligent networks, SCP
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13389LAN, internet
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13405Dual frequency signaling, DTMF
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13546Intelligent Peripheral
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12Messaging; Mailboxes; Announcements
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W76/00Connection management
    • H04W76/10Connection setup

Definitions

  • the present invention relates to a telecommunication system, especially to a method and system for providing realtime customized information to a calling subscriber during a call setup process.
  • wireless Internet techniques such as wireless application protocol (WAP) have been developed
  • communication subscribers can obtain access to resources on web sites by means of a mobile terminal having web browsers. That is, these technical improvements provide a mobile terminal which is used not only for speech communications but also for data communications. Meanwhile, it is very inconvenient to a user when he or she tries to obtain necessary information through the mobile terminal, since it has fewer input means than a keyboard of a personal computer Besides, the information which can be obtained through the communication terminal is generated variously and increased enormously with the wide use of Internet network.
  • the information on is composed of huge data, it is desired to receive by means of a communication terminal including a stable communication environment, an appropriate display means, etc., such as a personal computer.
  • the mobile terminal since the mobile terminal has no appropriate data input means such as the keyboard, it is very inconvenient to obtain the realtime information through the mobile terminal. Furthermore, in case of notifications, or desired advertisements, for example, it is substantially impossible to find and obtain such information on time because the user can not notice even the existence of such information.
  • the object of the present invention is to provide method and system for supplying realtime customized information to a calling subscriber during a call setup process, that is, while the calling subscriber is waiting for a called party's answer after making a call setup request using a mobile terminal.
  • a method for supplying customized information to a calling subscriber during a call setup process in a telecommunication system which includes a plurality of exchanges and enables a caller and a receiver to communicate with each other by performing a call control process, the method comprising the steps of: receiving a call setup request from the caller; identifying whether the caller is an information provision service subscriber or not; supplying a predetermined information provision service if the caller is identified as a valid subscriber in the step of identification; executing the call control process for the caller; and connecting the call between the caller and a called party when the call is answered by the called party.
  • a method for supplying customized information during a call setup process in a telecommunication system which includes a plurality of exchanges and enables a caller and a receiver to communicate with each other by performing a call control process, the method comprising the steps of: receiving a call request from the caller; identifying whether the caller is an information provision service subscriber or not; providing an access information to the caller for gaining access to predetermined detailed information if the caller is identified as the subscriber in the step of identification; executing the call control process for the caller; and connecting the call between the caller and a called party when the called party answers to the call.
  • a system for supplying predetermined customized information during a call setup process including: a home location register for providing predetermined call routing information about information provision service subscribers; a visitor location register for storing subscribers' information whether an originating call for each subscriber is one that needs to be referred to the home location register or not; an exchange, composed m a switching network, for executing a call control process, for referring to the visitor location register against the originating call from the subscriber, and for performing a call routing process to the information provision service using the routing information from the home location register if the caller is one that needs to be referred to the home location register; and an information provision apparatus, including a path control function for routing the call of the originating subscriber to the called party, for providing predetermined customized information to the originating subscriber of the call routed by the exchange, and for connecting the originating subscriber to the called party when the call is answered by the called party.
  • a system for supplying customized information during a call setup process m a telecommunication system comprising: a home location register for providing predetermined call routing information about the subscribers; a visitor location register for storing subscribers' information whether an originating call for each subscriber is one that needs to be referred to the home location register or not; an exchange, composed m a switching network, for executing a call control process, for referring the visitor location register against the originating call, for performing a call routing process to the information provision apparatus using the routing information of the home location register if the caller is one that needs to be referred to the home location register, for executing a path control process based upon a called number, and for connecting the originating subscriber to the called party when the called party answers to the call; and an information provision apparatus for providing predetermined customized information to the originating subscriber through the exchange .
  • a system for supplying customized information during a call setup process in a telecommunication system comprising: a first exchange having a path control function; a second exchange having no path control function; and an information provision apparatus, interconnected with both the first and second exchanges through trunks, including the selective path control function, for providing predetermined customized information to the originating subscriber of the call routed by the exchange, the information provision apparatus executing the path control process for the call from the second exchange.
  • a system for supplying customized information during a call setup process in a telecommunication system comprising: an exchange, composed in a switching network, having a database for storing subscribers' information indicating whether an originating caller is an information service subscriber or not, for executing a call control process, and for routing the corresponding call to an intelligent network if the caller is the information service subscriber; and an intelligent network including a service switching part for performing the information provision service, an intelligent peripheral for storing a plurality of customized information to be provided to the subscribers, and a service switching part for performing a switching process for the call from the exchange, the service switching part transmitting a message including at least a calling party's number to the service control part, the service control part controlling the service switching part to connect the call to the intelligent peripheral and controlling the intelligent peripheral to output predetermined customized information, and the service switching part connecting the originating subscriber to the called party when the called party answers to the call.
  • the information provision apparatus is configured to be interconnected with the Internet and a short message service center.
  • the information provision apparatus comprises: an information service process subsystem, interconnected with an exchange through trunks, for executing a call routing process and a call connection process, for transmitting a service setup request message having at least a calling party's number to an information service control/management subsystem when the call is routed from the exchange, and for providing predetermined customized information to the originating subscriber according to a service setup response message output from the information service control/management subsystem; and an information service control/management subsystem, including a database for storing subscribers' information and service information, for transmitting the service setup response message including at least an information ID against the information setup request message to the information service process subsystem, the information service process subsystem including a predetermined number translation table, transmitting the service setup request message, executing a terminating call process, and performing the call connection process between the originating subscriber and a called party when the call is answered by the called party.
  • an information service process subsystem interconnected with an exchange through trunks, for executing a call routing process and a call connection process, for transmitting
  • the information provision apparatus for the information provision service is interconnected with the exchange.
  • the information provision apparatus capable of connecting to the Internet is connected with a short message service center through a predetermined communication network.
  • the communication network subscribers can make a new subscription for the information provision service on the Internet.
  • the subscription state is stored in the home location register as a service information.
  • the exchange connects the call to the information provision apparatus.
  • the apparatus supplies the customized information to the subscriber until the called party answers to the call.
  • the apparatus provides an access information to the originating subscriber, with which the subscriber can obtain more detailed information additionally.
  • the access information such as a telephone number or a uniform resource locators URL is provided to the originating subscriber through the short message service.
  • the subscriber can select the kind of the customized on the Internet in advance, and the customized information can be also alternated automatically according to the subscriber's information or subscriber's location information as well.
  • Fig. 1 is a block diagram showing a general mobile communication system to which the present invention is applied;
  • Fig. 2 is a block diagram illustrating a basic concept of a method and system for providing realtime customized information during a call setup process in accordance with the present invention
  • Fig. 3 is a block diagram showing an example of the concrete configuration of the information provision apparatus in Fig. 2;
  • Fig. 4 to Fig. 9 are arrow diagrams illustrating the operations of the information provision apparatus according to the present invention.
  • Fig. 10 is a block diagram showing another example of the information service process subsystem (IPS) in Fig. 3;
  • Fig. 11 is a block diagram depicting a configuration of the information provision apparatus using an intelligent network.
  • a general mobile communication system comprises a plurality of exchanges EXs (EXl to EXn) for switching communication paths.
  • the respective exchanges EXs are interconnected through an El link.
  • Each of the exchanges EXs is connected with a plurality of base station controller BCs (BC1 to BCn) .
  • Each of the base station controllers BCs is coupled to a plurality of base stations BSs (BS1 to BSn) .
  • each of the base stations BSs is linked to a plurality of mobile stations MSs through a common air interface such as TDMA or CDMA.
  • each of the exchanges EXs is connected to the public switched telephone network (PSTN) , the integrated services digital network (ISDN), or other mobile communication networks through predetermined gateways GWs (Gl to G3), and linked to the Internet through an inter-working function (IWF) and a gateway G4.
  • PSTN public switched telephone network
  • ISDN integrated services digital network
  • IWF inter-working function
  • G4 gateways
  • IWF inter-working function
  • the exchange EX translates the called number to execute the call connection, thus enabling the originating terminal to launch communications. That is, if the called party belongs to the same communication network with eh calling party, the exchange EX gets a routing information through the home location register HLR, not depicted, and routes the call to a called party's exchange EX based on the read data, thus enabling the caller to communicate with the receiver. If the called party does not belong to the same network, the exchange EX routes the call to the other communication network through the predetermined gateway GW (Gl to G4) .
  • the switching network executes an alert process of supplying ring signals, etc., to the terminating terminal, and supplies the ring back tone or the other information equivalent to the ring back tone to the originating party.
  • these signals are supplied until the called party answers.
  • the waiting time for the called party's answer is absolutely unnecessary in the caller's position.
  • the caller may often wait for the answer longer than in case of using a wire telephone, not only because of the ambient noise, but also because of the unexpectedly weakened environments of the communication network. It has been measured that it takes usually eight to twelve seconds to receive the answer from the called party in the mobile environment.
  • the present invention is disclosed to provide predetermined customized information to the calling subscriber during a call setup process, that is, while waiting time for the called party's answer, thus utilizing the mobile station MS efficiently as a means of obtaining necessary information during the waiting.
  • reference numeral 1 denotes the exchange such as a local exchange, a tandem exchange or a toll exchange.
  • the exchange 1 is coupled to a short message service center (SMSC) 2 and a home location register (HLR) 3 through an El link and a No . 7 protocol, for example.
  • the SMSC 2 is to transmit paging call numbers or character strings.
  • the HLR 3 is to store the mobile subscribers' information including subscriber numbers, terminal types, terminal equipment numbers, subscriber's names, present location information of terminals, authentication information, etc.
  • the subscribers' information of the HLR 3 is provided appropriately to the exchange 1 and stored in a visitor location register (VLR) 11.
  • VLR 11 stores the subscribers' information of the HLR 3 corresponding to the subscribers located under the jurisdiction of the exchange 1.
  • the exchange connected with the other plural exchanges, base station controllers, gateways, etc., as depicted in Fig. 1, enables the originating subscriber to communicate with the other party. Referring back to Fig.
  • an information provision apparatus 4 is coupled with the exchange 1 through the El link and an ISDN user part (ISUP) for example, and with the SMSC 2 and the HLR 3 through a 100 Base-T closed network (or a local area network) and a user datagram protocol/Internet protocol (UDP/IP) for example.
  • the information provision apparatus is set to be connected with the subscribers on the Internet.
  • the subscribers can make new subscriptions to the information provision service and select necessary customized information on the Internet in advance. Of course, this subscription procedure can be done through the other communication networks including off-line process.
  • the information provision apparatus can provide voluntarily designated information, if the subscriber doesn't select the kind of information. For example, notifications, advertisements, etc., can be provided selectively according to the location information, or the service subscriber's information including subscriber's name, occupation, age, sex, income, hobby, and so on.
  • the subscription state will be stored in the HLR 3.
  • the registration of the subscription information to the HLR 3 may be executed through the closed network, as shown in Fig.
  • the registration of the subscription information to the HLR 3 can be executed in a manner that a manager of the information provision apparatus 4 supplies the service information to a manager of the communication network system through a separate off-line or the other communication networks .
  • the subscription information in the HLR 11 is sent to and stored in the VLR 11, thus being checked when the call setup request is received from the originating subscriber.
  • the subscription information with which the system decides whether to execute the information provision service, can be stored by constructing a separate memory field or by using an existing memory field.
  • the exchange 1 supplies the information provision service based upon the service information stored in the VLR 11 to the originating terminal during the waiting time for the called party's answer.
  • the information provision service is executed by interconnecting with the information provision apparatus .
  • the information provision service is executed in the following two manners:
  • the exchange 1 connects an originating subscriber with the information provision apparatus 4 when receiving a call setup request message from a subscribed terminal, and then executes a call connection process to a called party's exchange in the usual manner.
  • the information provision apparatus 4 provides predetermined customized information to the originating subscriber.
  • the exchange 1 couples the originating subscriber with the called party if an answer message ANM is received from the called party's exchange; and (2) the exchange 1 routes an originating call to the apparatus 4 when receiving the call setup request message from the subscribed terminal.
  • the apparatus 4 provides predetermined customized information to the originating subscriber based upon the call setup request message, and executes the call connection process to the called party's exchange in the same manner with the above usual exchange.
  • the apparatus 4 couples the originating subscriber with the called party if the ISUP ANM is received from the called party's exchange.
  • the above two manners are substantially identical with each other in view of the procedure; that is, they execute the call connection process and, at the same time, provide the customized information if the call setup request message is received, and connect the originating subscriber with the called party if the ISUP ANM is received from the called party, thus providing a normal communications function.
  • the call connection process is executed by the exchange 1 in the first manner, by the information provision apparatus 4 in the second manner.
  • the above two manners are substantially identical with each other because an element corresponding to the exchange 1 is indispensable for the information provision apparatus 4 to execute the call connection successfully.
  • the first configuration has the advantage that the amount of the trunk resources, installed between the existing switching network and the information provision apparatus 4, is required relatively small, and also has the disadvantage that the exchanges established in the switching network should be upgraded.
  • the second configuration has the advantage that it is possible to supply the information service, not changing the existing switching network to a great extent, and also has the disadvantage that the amount of trunk resources is required relatively large and the configuration of the apparatus 4 becomes sophisticated.
  • the information provision apparatus 4 in Fig. 2 can provide additional information using the short message service. That is, since the information provision service according to the invention is terminated when receiving the called party's answer, more additional information would be necessary.
  • the apparatus 4 of the invention supplies the access information, such as the telephone number, URL, etc., to the originating subscriber through the short message service center 2 after successfully terminating the regular information providing service. Subsequently, the subscriber can obtain access to the detailed information by just pressing, for example, a SEND button of the originating terminal indicating the access information at present.
  • the additional short message service can be executed selectively by the subscriber's need.
  • the detailed information can be provided direct to the subscriber, instead of using the access information, if necessary.
  • the exchange 1 triggers the information service for the caller based on the registered information of the VLR 11.
  • the exchange 1 provides the information service to the caller selectively according to predetermined service access code (SAC) that the subscriber dialed.
  • SAC service access code
  • the exchange 1 initiates the information service by routing the call to the information provision apparatus 4. If not, the exchange 1 just executes the usual call connection process.
  • FIG. 3 a block diagram showing an example of the concrete configuration of the information provision apparatus 4 in Fig. 2, the information provision apparatus 4 comprises a web server 10, an information service control and management subsystem (ICMS) 20 and an information service process subsystem (IPS) 30.
  • ICMS information service control and management subsystem
  • IPS information service process subsystem
  • the web server 10 an Internet interface device, supplies an on-line services, through which subscriptions, cancellations, information inquiries and amendments, etc. are executed by the communication and/or service subscribers and the information providers (contents providers) .
  • the web server 10 supplies the above described information received on the Internet to the ICMS 20.
  • the ICMS 20, controlling the overall information providing service comprises an information service management part (IMP) 21, an information service control part (ICP) 22 and a database 23.
  • the IMP 21 and the ICP 22 are linked to the closed network 40 through a hub 24.
  • the database 23 includes various necessary information such as service subscribers' information, contents providers' information, various customized information to be provided to the subscribers, and restriction information for restricting the service provision condition, etc.
  • the stored information of the database 23 is managed by the ICP 22.
  • the ICP 22 selects information to be provided to the subscriber, according to the IPS 30 's demand, and transmits information code corresponding to the selected information, i.e., information ID, to the IPS 30.
  • the ICP 22 includes further several functions such as statistics for collecting and providing various processing data to the IPS
  • the ICP 22 connected with the short message service center 2 provides the access information such as a telephone number or a URL to the subscriber so that the subscriber can obtain more detailed information additionally.
  • the IMP 21 coupled with the web server 10 executes the overall management including addition, deletion, amendment, etc. of the subscribers' information, the contents providers' information and the customized information. Furthermore, the IMP 21 provides a function of graphic user interface.
  • the IPS 30 comprises a specialized resource management part (SRMP) 31, a specialized resource signaling part (SRSP) 32, a specialized resource part (SRP) 33 and a switch part (SWP) 34.
  • SRMP 31 is linked to the closed network 40 through a hub 35.
  • the SRSP 32, the SRP 33 and SWP 34 are interconnected through a control bus 36. Besides, it is possible that the ICMS 20 and the SRMP 31 are coupled with each other through the No. 7 protocol.
  • the SRMP 31 executes a function of supervising the El trunk, a function of the No. 7 protocol level 3 and 4, and a function of information provision service. Furthermore, the SRMP 31 can perform the call routing process of the called party with a predetermined number translation table.
  • the SRSP 32 comprises an El interface 321, a traffic interface 322 for transmitting and receiving traffic data, and a protocol process unit 323 for processing the No 7 level 1 and 2 protocol.
  • the SRSP 32 controls an El trunk connection with the exchange 1, a function of transmitting and receiving traffic data including the customized information, and a function of transmitting and receiving data through the ISUP protocol between the exchange 1 and the SRMP 31.
  • the SRP 33 comprises a specialized resource control unit 331 for sending the selected information according to the information ID received from the SRMP 31, and an information generating unit 332, including a storing means for storing a plurality of customized information, for outputting predetermined customized information according to the control of the specialized resource control unit 331.
  • the specialized resource control unit 331 controls the output of the customized information, and updates the customized information for the information generating unit 332 corresponding to the downloading process executed through the ICP 22 in the ICMS 20 and the SRMP 31.
  • the data updating operation for the database 23 of the ICMS 20 is performed as follows: As described in detail above, the database 23 includes various statistics regarding the information provision service generated by the ICP 22, as well as the basic information such as the service subscribers' information, the contents providers' information and the customized information to be provided to the subscribers.
  • the basic information is updated through on-line or off-line.
  • the off-line updating operation is executed by the manager of the ICMS 20. That is, the manager gains access to the database 23 through the IMP 21 and the ICP 22 to execute the data updating process.
  • the online updating operation is performed through the web server 10.
  • the web server 10 provides a predetermined web page, through which the mobile subscriber and the contents provider subscribe to the information provision service and amend the subscription state.
  • the above subscription information made through the web page is stored in a predetermined directory in the web server 10 and accessed by the IMP 21 of the ICMS 20 at regular intervals.
  • the access to the information can be executed by a program automatically or by a service manager manually.
  • the accessed information is updated to the database 23 through the ICP 22 of the ICMS 20.
  • the customized information among the updated information of the database 23 is transmitted to the IPS 30 and downloaded to the information generating unit 332 of the SRP 33. That is, the ICP 22 of the ICMS 20 transmits the updated customized information to the SRMP 31 through the closed network 40.
  • the SRMP 31 sends the received information to the specialized resource control unit 331 of the SRP 33 so as to update the information generating unit 332.
  • the information generating unit 332 stores the information ID for information discrimination and the customized information corresponding to the information ID.
  • the service information regarding the new subscription, cancellation, etc., among the updated information of the database 23 is supplied to the manager of the communication network, and used to update the HLR 3.
  • the procedure for providing the realtime customized information to the subscriber is as follows:
  • the exchange 1 transmits an origination request message (ORREQ) including the originating number and the called number to the HLR 3 according to an IS-41C protocol, for example. Then, the HLR 3 receiving the ORREQ message from the exchange 1 identifies whether the caller is a service subscriber or not. If so, the HLR 3 transmits an orreq message including a call routing information to the exchange 1. Here, the call routing information is to connect the originating caller with the information provision apparatus 4. If the orreq message is received from the HLR 3, the exchange 1 performs the call routing process by transmitting a predetermined initial address message (IAM) to the information provision apparatus 4.
  • IAM initial address message
  • the IAM includes the originating number and the called number, and the originating caller's location information if necessary.
  • the caller's location information is transmitted by adding the corresponding information to a user- to-user information (UUI) parameter of the IAM, for example.
  • UUI user- to-user information
  • Table 1 shows, by way of example, the configuration of the UUI parameter, wherein a system ID denotes a network identification number for an originating exchange, a switch number is a discrimination number for the originating exchange, a BSC ID means a discrimination number for the base station controller and a BS ID is a discrimination number for the originating subscriber's the base station.
  • a system ID denotes a network identification number for an originating exchange
  • a switch number is a discrimination number for the originating exchange
  • a BSC ID means a discrimination number for the base station controller
  • a BS ID is a discrimination number for the originating subscriber's the base station.
  • Fig. 4 shows a process of executing the information provision service in the information provision apparatus 4, where the service is performed successfully.
  • the IAM is applied to the protocol process unit 323 of the SRSP 32 by way of the El interface 321 and the traffic interface 322 in the SRSP 32, and the switch device 341 of the SWP 34, then, transmitted to the SRMP 31 through the control bus 36.
  • the SRMP 31 generates a service request message, based on the received IAM including the originating number, the called number and the subscriber's location information, and sends it to the ICP 22 of the ICMS 20 through the closed network 40.
  • Table 2 shows, by way of example, the configuration of the service request message transmitted from the SRMP 31 to ICP 22.
  • an IPS number denotes the identification number of the IPS 30, in case that plural IPSs 30 are established according to the increase of the service subscriber.
  • the SRMP 31 generates an address complete message (ACM) , as a response to the IAM from the originating exchange, and transmits it to the originating exchange by way of the protocol process unit 323, the switch device 341, the traffic interface 322 and the El interface.
  • ACM address complete message
  • the ICP 22 of the ICMS 20 gains access to the database 23 to select the information ID, i.e., the kind of information to be supplied to the corresponding subscriber, based on the originating subscriber's number and the location information m the received information.
  • the ICP 22 generates a service setup response message and transmits it to the SRMP 31.
  • a CR ID denotes a call reference ID allotted by the ICP 22 against the service setup request message from the SRMP 31 as a discrimination number of the corresponding call.
  • a RSLT represents a result datum indicating whether to execute the information provision service.
  • the SRMP 31 executes the information provision service based upon the received message. First, if the value of the RSLT of the received service setup response message is "0", that is, the service is to be provided, the SRMP 31 transmits a channel setup message to the switch control unit 342 of the SWP 34. The SRMP 31 also couples the originating subscriber with the SRP 33 through a predetermined traffic channel and sends the above channel information and the information ID received from the ICP 22 to the specialized resource control part 331.
  • the specialized resource control unit 331 controls the information generating unit 332 to forward the customized information corresponding to the information ID through an allotted traffic channel, thus providing the customized information to the originating subscriber.
  • the SRMP 31 translates the called number based on the number translation table to execute an outgoing trunk call process. That is, the SRMP 31 transmits the IAM to the terminating exchange.
  • the SRMP 31 outputs a channel release message to the specialized resource control unit 331 of the SRP 33 so as to stop providing the service for the subscriber.
  • the SRMP 31 generates a service provision report message, indicating the result of the service provision, and forwards it to the ICP 22.
  • Table 4 shows, by way of example, the configuration of the service provision report message described above.
  • a RSN represents a reason of terminating the information provision service.
  • Table 5 shows, by way of example, the terminating states of the information provision service according to the data values of the RSN.
  • the SRMP 31 controls the SWP 34 to connect the originating subscriber with the terminating exchange, and sends the ANM to the originating exchange. Consequently, the caller and the called party are connected with each other through the traffic channel .
  • the ICP 22 in the ICMS 20 gains access to the database 23 to check whether or not the customized information is one that needs supplying additional access information such as the telephone number or URL information with which the subscriber may obtain more detailed information. If so, the ICMS 20 outputs a message to the short message center so as to transmit the access information to the subscriber.
  • the ICP 22 starts a predetermined timer programmably after transmitting the service setup response message to the SRMP 31. So, if the service provision report message is not received from the SRMP 31 for a predetermined time set by the timer, the ICP 22 forwards a service cancel request message to the SRMP 31. As described above, the ICP 22 can apply the service cancel request message to the SRMP 31 in order to stop supplying the information provision service, if necessary.
  • Table 6 shows, by way of example, the structure of the service cancel request message.
  • the RSN represents a reason of terminating the information provision service, that is, the value "0" denotes a normal termination, whereas, the value other than "0" means abnormal terminations.
  • the first case is that a message indicating that the information provision service is impossible is transmitted from the ICP 22 to the SRMP 31.
  • the SRMP 31 forwards the IAM to the terminating exchange at once.
  • the SRMP 31 transmits the ANM to the originating exchange if the ANM is received from the terminating exchange, thus executing a normal call routing process.
  • Fig. 6 illustrates the second case. If the release message (RED is received from the originating exchange by reasons that the originating subscriber cancels the call in the middle of receiving the service, etc., the SRMP 31 forwards a release complete message (RLC) to the originating exchange, and sends the service provision report message, as shown in Table 4 and 5, to the ICP 22. Besides, if the REL is received from the originating exchange after transmitting the IAM to the terminating exchange, the SRMP 31 forwards the REL to the terminating exchange as well.
  • RLC release complete message
  • Fig. 7 depicts the third case. If the REL is received from the terminating exchange, the SRMP 31 transmits the RCL as a response to the REL to the terminating exchange. Also, the SRMP 31 sends the service provision report message, as shown in Table 4 and 5, to the ICP 22. Furthermore, the SRMP 31 controls the SWP 34 and the SRP 33 to stop the information provision service, and transmits the REL to the originating exchange to execute the call release procedure.
  • Fig. 8 explains the fourth case.
  • the SRMP 31 After transmitting the initial address message (IAM) to the terminating exchange, the SRMP 31 starts the timer to check whether or not an appropriate message, for example, the address complete message (ACM) , has been received from the terminating exchange for a predetermined time. If such a message has not been received within the predetermined time, the SRMP 31 controls the SWP 34 and the SRP 33 to stop the process of providing the service, and forwards the REL to both the originating and terminating exchanges to execute the release procedure. Furthermore, the SRMP 31 generates the service provision report message, as shown in Table 4 and 5, to send it to the ICP 22.
  • an appropriate message for example, the address complete message (ACM)
  • the ICP 22 checks whether the information provision service has been executed successfully or not, referring to the service provision report received from the SRMP 31. If so, the ICP 22 obtains access to the database 23 to decide whether or not the customized information is one that needs supplying additional access information such as the telephone number or URL information with which the subscriber may obtain more detailed information. If so, the ICP 22 outputs a message to the short message center so as to transmit the access information to the subscriber.
  • the ICP 22 takes statistics on the executed information provision services including the numbers of the succeeded service and failed service, respectively, and whether the subscriber accessed the detailed information additionally using the access information or not. Subsequently, the statistics information is stored to the database 23. Here, it is confirmed whether or not the subscriber received the detailed information using the access information, based on the called number included in the service request message transmitted from the SRMP 31 to the ICP 22. That is, if the originating subscriber executes a call setup request using the access information, the originating call is connected in the same manner described above.
  • the service request message, transmitted from the SRMP 31 to the ICP 22 of the information provision apparatus 4 includes the corresponding access information.
  • the embodiment described above is based on the configuration that the exchange 1 performs the call routing for the originating call to the information provision apparatus 4, and the information provision apparatus 4 executes both the information provision and the terminating path control. Also, it is accomplished by another manner in which the exchange 1 connects the originating subscriber with the information provision apparatus 4, and controls the call routing to the called party, and the information provision apparatus 4 only executes the information provision for the originating subscriber. That is, the exchange 1 is put in charge of the terminating path control and the apparatus 4 takes charge of the information provision service. To embody the above manner, the exchange 1 is to establish the function of the path control for connecting the originating subscriber with the information provision apparatus 4, and simultaneously, for routing the call to the called party.
  • the path control function in the information provision apparatus 4 is achieved by means of the specialized resource management part (SRMP) 31 capable of translating the number and controlling the trunk call, the specialized resource signaling part (SRSP) 32, and the switch part (SWP) 34.
  • SRMP specialized resource management part
  • SRSP specialized resource signaling part
  • SWP switch part
  • these means are not new for the exchange 1.
  • the conventional exchange already includes the functions of the number translation, the trunk call control including incoming trunk and outgoing trunk, and the process for various protocols.
  • the path control function for the information provision service can be accomplished merely by upgrading the software of the conventional exchange. If the exchange 1 includes the path control function, as described above, the information provision apparatus 4 is utilized only as an apparatus for providing the customized information.
  • the information provision apparatus 4 in Fig. 3 can be applied advantageously to a system comprising the exchange having the path control function.
  • Fig. 9 illustrates the messages transmitted and received between the exchange 1 having the path control function and the information provision apparatus 4 for providing the customized information only.
  • the messages pursuant to the ISUP protocol are used to transmit and receive data for the information provision service.
  • the exchange 1 refers to the VLR 11 and the HLR 3 based on the originating number included in the call setup request message, and receives the orreq message from the HLR 3.
  • the orreq message includes the routing information corresponding to the information provision apparatus for providing the customized information to the originating subscriber.
  • the routing information is to couple the originating subscriber with the information provision apparatus during the call setup process.
  • the exchange 1 transmits the initial address message (IAM), including the originating number, the called number, and the caller's location information, to the information provision apparatus 4.
  • IAM initial address message
  • the SRMP 31 in the information provision system 4 forwards the address complete message (ACM) to the originating exchange, and generates the service setup request message, as depicted in Table 1, based on the received message.
  • the service request message is then sent to the ICP 22 of the ICMS 20.
  • the ICP 22 generates the service setup response message, as shown in Table 3, and provides it to the SRMP 31.
  • the SRMP 31 executes the process of providing the customized information based upon the service setup response message. That is, the SRMP 31 confirms whether or not the information provision service is available based on the value of RSLT in the service setup response message. If so, the SRMP 31 sends the ANM to the originating exchange.
  • the delay timing data received in the service setup response message is included in the ANM.
  • the SRMP 31 controls the SWP 34 and the SRP 33 to transmit the customized information through the traffic channel allocated between the exchange 1 and the service provision apparatus 4. Consequently, the originating subscriber receives the customized information from the information provision apparatus 4.
  • the exchange 1 executes the number translation for the called number, and forwards the IAM to the terminating exchange.
  • the exchange 1 sends the REL to the information provision apparatus 4 and, at the same time, performs the call connection between the originating subscriber and the called party.
  • the REL includes the information regarding the service termination reasons.
  • the SRMP 31 generates the service provision report message, as shown in Table 4 and 5, and sends it to the ICP 22. Besides, the SRMP 31 forwards the release complete message (RLC) as a response to the REL, to the originating exchange.
  • RLC release complete message
  • the SRMP 31 sends the REL to the exchange 1. Then, the exchange 1 forwards the RLC to the information provision apparatus 4 and, at the same time, performs the call routing to the called party.
  • the SRMP 31 generates the service provision report message, as shown in Table 4 and 5, and sends it to the ICP 22.
  • the ICP 22 checks whether the information provision service has been normally executed or not, referring to the service provision report message received from the SRMP 31. If so, the ICP 22 gains access to the database 23 to read whether or not the customized information is one that needs supplying additional access information such as the telephone number or URL information with which the subscriber may obtain more detailed information. If so, the ICP 22 outputs a message to the short message center so as to transmit the access information to the subscriber. Furthermore, the ICP 22 takes statistics on the executed information provision services and stores the result to the database 23.
  • the customized information can be supplied to the originating subscriber m a manner that the exchange 1 is put m charge of the path control and the apparatus 4 takes charge of the information provision service merely.
  • the information provision apparatus 4 msitu it is possible to apply the information provision apparatus 4 msitu, not changing the configuration, and use the same messages transmitting and receiving between the exchange 1 and the apparatus 4.
  • the information provision apparatus 4 can be adapted m the same manner, even if the exchange 1, interconnected with the apparatus 4, has the function of path control for information provision service. Besides, it is possible to connect the apparatus 4 to both the exchanges with or without the path control function, at the same time. However, m this case, it is required that the apparatus 4 should notices whether or not the exchange includes the path control function.
  • the data for the exchanges' path control function can be maintained with the route information or trunk information. That is, the SRMP 31 can notice whether or not the exchanges have the path control function by referring to the route information or trunk information.
  • Fig. 10 is a block diagram showing another example of the configuration of the information service process subsystem IPS 30 in Fig. 3.
  • the SRMP 31 couples the originating subscriber with the SRP 33, and connects the originating subscriber to the terminating exchange if the ANM is received from the terminating exchange.
  • a busy tone or other voice information such as notifications is received without any message during the waiting time for the called party's answer. Accordingly, it is necessary to make an appropriate counterplan to overcome the problem.
  • an audible tone detecting unit 333 is further established in the SRP 33 in Fig. 10.
  • the audible tone detecting unit 333 having a digital signal processor (DSP) , for example, detects voice information or signal tones such as ring back tone, congestion tone, busy tone, etc., and informs the SRMP 31 of the result.
  • DSP digital signal processor
  • the SRMP 31 controls the SRP 33 to couple the path from the terminating exchange and the audible tone detecting unit 333 through the traffic channel, when controlling the SWP 34 to couple the originating subscriber and the SRP 33 through the traffic channel. If the audible tone such as busy tone or notification is detected by the audible tone detecting unit 333 while providing the customized information through the information generating unit 332, the SRMP 31 stops the information provision service and executes the process of connecting the originating subscriber to the terminating exchange. Consequently, it is possible to execute a stable call process since the SRMP 31 can detects the audible tones from the terminating exchange even while the originating subscriber is receiving the providing service.
  • FIG. 11 is a block diagram depicting a configuration of an information provision apparatus using an intelligent network in accordance with another embodiment.
  • a service switching part (SSP) 120, a service control part (SCP) 130 and an intelligent peripheral (IP) 140 are interconnected through a No . 7 signaling protocol to construct the intelligent network.
  • the SSP 120 is coupled with the exchange 1 through the El trunk and ISUP protocol, for example.
  • the IP 140 is interconnected to the SSP 120 through the No. 7 signaling system and ISUP protocol for example, by means of trunks physically.
  • the IP 140 includes a plurality of information provision devices. The number of the devices is set appropriate to the kind of the customized information and to the number of channels with the SSP 120.
  • the SCP 130 corresponds to the ICMS 20 in Fig. 3 and includes a database corresponding to the database 23 in Fig. 3, accordingly.
  • the SCP 130 gains access to the database and supplies appropriate control information to the corresponding devices, according to the demand from the SSP 120 and the IP 140. If the SSP120 receives a call connection information including the originating number, the called number, the originating subscriber's location information, etc. for example, from the local exchange 1 through the ISUP protocol, the SSP 120 sends the received information to the SCP130.
  • the SCP 130 allots a separate call reference number against the corresponding call and outputs a predetermined control message to the SSP 120, thus coupling the corresponding call to the IP 140.
  • the intelligent peripheral 140 refers to the SCP 130 using the call reference number. Besides, the IP 140 connects the customized information provision device to the originating subscriber based on the information ID received from the SCP 130, thus providing the customized information to the originating subscriber.
  • the SSP 120 executes the number translation based on the called number, and forwards the initial address message (IAM) to the terminating exchange. Then, if the answer message (ANM) is received from the terminating exchange, as a response to the IAM, the SSP 120 couples the originating subscriber with the terminating exchange.
  • IAM initial address message
  • NAM answer message
  • the information provision apparatus using the intelligent network as described above executes the information provision service m the same manner with the embodiments discussed with reference to Fig. 2 and 3. Besides, it is possible to supply the information provision service to the originating subscriber successfully, minimizing the modification of the software and hardware of the exchange 1, since the information provision service is executed by means of the service switching part (SSP) 120 m the intelligent network (IP) 140.
  • SSP service switching part
  • IP intelligent network
  • the information provision apparatus is defined to provide the customized information to the originating subscriber, however, if the customized information is commercial advertisements, it is possible to discount the telephone fees as much as the time for receiving the corresponding commercial advertisement.
  • the above embodiments are discussed with the apparatus for providing the access information with which the subscriber obtains more detailed information when the customized information has been transmitted to the originating subscriber successfully.
  • the customized information can be supplied by various manners in which the service information stored in the database 23 is controlled appropriately.
  • the access information may be supplied at any time without regard to the completion of the information provision service. Besides, it is possible to provide only the access information with which the originating subscriber may obtain more detailed information, without providing the customized information.
  • the information provision service is supplied only to the service subscriber in a manner that the exchange 1 refers to the home location register (HLR) 4 to identify whether the originating caller is an information provision service subscriber or not, however, it is also possible to supply the information provision service to all the caller by applying the identical concept of the present invention. This makes it more advantageous and convenient, if the information is an official announcement which needs prompt transmission, for example.
  • the embodiment of the present invention is discussed based on the mobile communication system, however, it is still possible to apply the identical concept of the invention to the PSTN or other communication systems.
  • the information provision service is executed corresponding to the subscriber's originating call during the waiting time for the called party's answer. Accordingly, the service subscriber can obtain the realtime information efficiently without any additional key operation or time consumption.
  • the present invention it is possible to provide realtime customized information to the service subscriber based on the originating subscriber's information and/or its location information. Since the customized information can be selected through on-line network, the efficiency of the information provision service is enhanced as well. Furthermore, according to the invention, it is possible to utilize the communication terminals such as telephone set or mobile terminal efficiently as a means of gaining necessary information, since the subscriber can receive the customized information without any additional key operation. Moreover, according to the invention, the information provision service supplies the access information additionally with which the subscriber can obtain more detailed information, after providing predetermined customized information to the subscriber. Accordingly, the subscriber can gain desired customized information, minimizing the key operation.

Abstract

Disclosed relates to a method and system for providing customized information to a calling subscriber during a call setup process, that is, while the subscriber is waiting for a called party's answer after making a call setup request. The invention provides an information provision apparatus (4), interconnecting with an exchange (1), for providing the realtime customized information to an originating subscriber. The apparatus (4) capable of connecting the Internet is coupled with a short message service center (2) through a predetermined closed network. The mobile subscriber can make a new subscription for the information provision service on the Internet. The subscription state is stored in a home location register (HLR) (3). If the subscriber makes a call, the exchange (1) interconnected with the apparatus (4) executes the service to the originating subscriber based on the subscription information of the HLR (3). The service is continued till a called party answers to the call. The apparatus (4) supplies access information with which the originating subscriber may obtain more detailed information additionally. The access information including a telephone number, URL, etc. is provided to the originating subscriber through the short message service center (2). The customized information which the subscriber receives can be selected by the subscriber on the Internet, or alternated according to the service subscriber's information or the subscriber's location information automatically.

Description

METHOD AND SYSTEM FOR PROVIDING CUSTOMIZED INFORMATION
DURING CALL SETUP PROCESS
IN TELECOMMUNICATION SYSTEMS
Technical Field The present invention relates to a telecommunication system, especially to a method and system for providing realtime customized information to a calling subscriber during a call setup process.
Background Art As communication techniques have been advanced rapidly, various telecommunication systems have been used. In the past, the communication systems have been on the basis of wired communication systems using a public switched telephone network (PSTN) . Recently, an integrated services digital network (ISDN) or a wireless local loop (WLL) system have been widely adapted and personal mobile communication systems have been popularized as well. Especially, the growth of the field of the personal mobile communication system is remarkable. The mobile communication systems which started with an analog type have been advanced to digital systems such as a time division multiple access (TDMA) system and a code division multiple access (CDMA) system. Furthermore, an "IMT- 2000" system capable of transmitting and receiving even moving image data has been rapidly developed. Besides, as wireless Internet techniques such as wireless application protocol (WAP) have been developed, communication subscribers can obtain access to resources on web sites by means of a mobile terminal having web browsers. That is, these technical improvements provide a mobile terminal which is used not only for speech communications but also for data communications. Meanwhile, it is very inconvenient to a user when he or she tries to obtain necessary information through the mobile terminal, since it has fewer input means than a keyboard of a personal computer Besides, the information which can be obtained through the communication terminal is generated variously and increased enormously with the wide use of Internet network. Here, if the information on is composed of huge data, it is desired to receive by means of a communication terminal including a stable communication environment, an appropriate display means, etc., such as a personal computer. Meanwhile, if the amount of information is not huge and the realtime transmission is important such as a news, a financial information, a notification, an advertisement, etc., and if it can be received by means of a mobile terminal, it must be more advantageous and convenient to the receiver. However, as described above, since the mobile terminal has no appropriate data input means such as the keyboard, it is very inconvenient to obtain the realtime information through the mobile terminal. Furthermore, in case of notifications, or desired advertisements, for example, it is substantially impossible to find and obtain such information on time because the user can not notice even the existence of such information.
Disclosure of Invention
Accordingly, the object of the present invention is to provide method and system for supplying realtime customized information to a calling subscriber during a call setup process, that is, while the calling subscriber is waiting for a called party's answer after making a call setup request using a mobile terminal.
To accomplish an object in accordance with a first aspect of the present invention, there is provided a method for supplying customized information to a calling subscriber during a call setup process in a telecommunication system which includes a plurality of exchanges and enables a caller and a receiver to communicate with each other by performing a call control process, the method comprising the steps of: receiving a call setup request from the caller; identifying whether the caller is an information provision service subscriber or not; supplying a predetermined information provision service if the caller is identified as a valid subscriber in the step of identification; executing the call control process for the caller; and connecting the call between the caller and a called party when the call is answered by the called party.
To accomplish another object in accordance with a second aspect of the present invention, there is provided a method for supplying customized information during a call setup process in a telecommunication system which includes a plurality of exchanges and enables a caller and a receiver to communicate with each other by performing a call control process, the method comprising the steps of: receiving a call request from the caller; identifying whether the caller is an information provision service subscriber or not; providing an access information to the caller for gaining access to predetermined detailed information if the caller is identified as the subscriber in the step of identification; executing the call control process for the caller; and connecting the call between the caller and a called party when the called party answers to the call.
To accomplish another object m accordance with a first aspect of the present invention, there is provided a system for supplying predetermined customized information during a call setup process m a telecommunication system including: a home location register for providing predetermined call routing information about information provision service subscribers; a visitor location register for storing subscribers' information whether an originating call for each subscriber is one that needs to be referred to the home location register or not; an exchange, composed m a switching network, for executing a call control process, for referring to the visitor location register against the originating call from the subscriber, and for performing a call routing process to the information provision service using the routing information from the home location register if the caller is one that needs to be referred to the home location register; and an information provision apparatus, including a path control function for routing the call of the originating subscriber to the called party, for providing predetermined customized information to the originating subscriber of the call routed by the exchange, and for connecting the originating subscriber to the called party when the call is answered by the called party.
To accomplish another ob ect m accordance with a second aspect of the present invention, there is provided a system for supplying customized information during a call setup process m a telecommunication system comprising: a home location register for providing predetermined call routing information about the subscribers; a visitor location register for storing subscribers' information whether an originating call for each subscriber is one that needs to be referred to the home location register or not; an exchange, composed m a switching network, for executing a call control process, for referring the visitor location register against the originating call, for performing a call routing process to the information provision apparatus using the routing information of the home location register if the caller is one that needs to be referred to the home location register, for executing a path control process based upon a called number, and for connecting the originating subscriber to the called party when the called party answers to the call; and an information provision apparatus for providing predetermined customized information to the originating subscriber through the exchange . To accomplish another object in accordance with a third aspect of the present invention, there is provided a system for supplying customized information during a call setup process in a telecommunication system comprising: a first exchange having a path control function; a second exchange having no path control function; and an information provision apparatus, interconnected with both the first and second exchanges through trunks, including the selective path control function, for providing predetermined customized information to the originating subscriber of the call routed by the exchange, the information provision apparatus executing the path control process for the call from the second exchange.
To accomplish another object in accordance with a fourth aspect of the present invention, there is provided a system for supplying customized information during a call setup process in a telecommunication system comprising: an exchange, composed in a switching network, having a database for storing subscribers' information indicating whether an originating caller is an information service subscriber or not, for executing a call control process, and for routing the corresponding call to an intelligent network if the caller is the information service subscriber; and an intelligent network including a service switching part for performing the information provision service, an intelligent peripheral for storing a plurality of customized information to be provided to the subscribers, and a service switching part for performing a switching process for the call from the exchange, the service switching part transmitting a message including at least a calling party's number to the service control part, the service control part controlling the service switching part to connect the call to the intelligent peripheral and controlling the intelligent peripheral to output predetermined customized information, and the service switching part connecting the originating subscriber to the called party when the called party answers to the call.
The information provision apparatus is configured to be interconnected with the Internet and a short message service center.
Furthermore, the information provision apparatus comprises: an information service process subsystem, interconnected with an exchange through trunks, for executing a call routing process and a call connection process, for transmitting a service setup request message having at least a calling party's number to an information service control/management subsystem when the call is routed from the exchange, and for providing predetermined customized information to the originating subscriber according to a service setup response message output from the information service control/management subsystem; and an information service control/management subsystem, including a database for storing subscribers' information and service information, for transmitting the service setup response message including at least an information ID against the information setup request message to the information service process subsystem, the information service process subsystem including a predetermined number translation table, transmitting the service setup request message, executing a terminating call process, and performing the call connection process between the originating subscriber and a called party when the call is answered by the called party. According to the present invention, the information provision apparatus for the information provision service is interconnected with the exchange. The information provision apparatus capable of connecting to the Internet is connected with a short message service center through a predetermined communication network. The communication network subscribers can make a new subscription for the information provision service on the Internet. The subscription state is stored in the home location register as a service information. When the subscriber makes a call, the exchange connects the call to the information provision apparatus. Then the apparatus supplies the customized information to the subscriber until the called party answers to the call. Besides, the apparatus provides an access information to the originating subscriber, with which the subscriber can obtain more detailed information additionally. The access information such as a telephone number or a uniform resource locators URL is provided to the originating subscriber through the short message service. Here, the subscriber can select the kind of the customized on the Internet in advance, and the customized information can be also alternated automatically according to the subscriber's information or subscriber's location information as well. It is to be understood that both the foregoing general description and the following detailed description are exemplary and explanatory and are intended to provide further explanation of the invention as claimed.
Brief Description of Drawings The accompanying drawings, which are included to provide a further understanding of the invention and are incorporated in and constitute a party of this specification, illustrate embodiments of the invention and together with the description serve to explain the principles of the invention:
In the drawings:
Fig. 1 is a block diagram showing a general mobile communication system to which the present invention is applied;
Fig. 2 is a block diagram illustrating a basic concept of a method and system for providing realtime customized information during a call setup process in accordance with the present invention;
Fig. 3 is a block diagram showing an example of the concrete configuration of the information provision apparatus in Fig. 2;
Fig. 4 to Fig. 9 are arrow diagrams illustrating the operations of the information provision apparatus according to the present invention;
Fig. 10 is a block diagram showing another example of the information service process subsystem (IPS) in Fig. 3; and
Fig. 11 is a block diagram depicting a configuration of the information provision apparatus using an intelligent network.
Best Mode for Carrying Out the Invention Reference will now be made in detail to the preferred embodiments of the present invention, examples of which are illustrated in the accompanying drawings.
Now referring to Fig. 1, a general mobile communication system comprises a plurality of exchanges EXs (EXl to EXn) for switching communication paths. The respective exchanges EXs are interconnected through an El link. Each of the exchanges EXs is connected with a plurality of base station controller BCs (BC1 to BCn) . Each of the base station controllers BCs is coupled to a plurality of base stations BSs (BS1 to BSn) . Besides, each of the base stations BSs is linked to a plurality of mobile stations MSs through a common air interface such as TDMA or CDMA.
Meanwhile, each of the exchanges EXs is connected to the public switched telephone network (PSTN) , the integrated services digital network (ISDN), or other mobile communication networks through predetermined gateways GWs (Gl to G3), and linked to the Internet through an inter-working function (IWF) and a gateway G4. In the configuration described above, when a communication network subscriber tries to originate a call with a normal registered mobile station MS, that is, when the subscriber inputs a called number of the other communication party and presses an originating key, for example a SEND key, both the originating number (calling number) and the terminating number (called number) are forwarded to the exchange EX through the base station BS and the base station controller BC . Then, the exchange EX translates the called number to execute the call connection, thus enabling the originating terminal to launch communications. That is, if the called party belongs to the same communication network with eh calling party, the exchange EX gets a routing information through the home location register HLR, not depicted, and routes the call to a called party's exchange EX based on the read data, thus enabling the caller to communicate with the receiver. If the called party does not belong to the same network, the exchange EX routes the call to the other communication network through the predetermined gateway GW (Gl to G4) .
Meanwhile, while processing a terminating call, the switching network executes an alert process of supplying ring signals, etc., to the terminating terminal, and supplies the ring back tone or the other information equivalent to the ring back tone to the originating party. Here, these signals are supplied until the called party answers. However, the waiting time for the called party's answer is absolutely unnecessary in the caller's position. Furthermore, if the receiver is a mobile subscriber, the caller may often wait for the answer longer than in case of using a wire telephone, not only because of the ambient noise, but also because of the unexpectedly weakened environments of the communication network. It has been measured that it takes usually eight to twelve seconds to receive the answer from the called party in the mobile environment.
Accordingly, the present invention is disclosed to provide predetermined customized information to the calling subscriber during a call setup process, that is, while waiting time for the called party's answer, thus utilizing the mobile station MS efficiently as a means of obtaining necessary information during the waiting. Referring to Fig. 2, reference numeral 1 denotes the exchange such as a local exchange, a tandem exchange or a toll exchange. The exchange 1 is coupled to a short message service center (SMSC) 2 and a home location register (HLR) 3 through an El link and a No . 7 protocol, for example. As known well, the SMSC 2 is to transmit paging call numbers or character strings. The HLR 3 is to store the mobile subscribers' information including subscriber numbers, terminal types, terminal equipment numbers, subscriber's names, present location information of terminals, authentication information, etc. The subscribers' information of the HLR 3 is provided appropriately to the exchange 1 and stored in a visitor location register (VLR) 11. The VLR 11 stores the subscribers' information of the HLR 3 corresponding to the subscribers located under the jurisdiction of the exchange 1. Repeatedly, the exchange 1, connected with the other plural exchanges, base station controllers, gateways, etc., as depicted in Fig. 1, enables the originating subscriber to communicate with the other party. Referring back to Fig. 2, an information provision apparatus 4 is coupled with the exchange 1 through the El link and an ISDN user part (ISUP) for example, and with the SMSC 2 and the HLR 3 through a 100 Base-T closed network (or a local area network) and a user datagram protocol/Internet protocol (UDP/IP) for example. Besides, the information provision apparatus is set to be connected with the subscribers on the Internet. The subscribers can make new subscriptions to the information provision service and select necessary customized information on the Internet in advance. Of course, this subscription procedure can be done through the other communication networks including off-line process. Furthermore, the information provision apparatus can provide voluntarily designated information, if the subscriber doesn't select the kind of information. For example, notifications, advertisements, etc., can be provided selectively according to the location information, or the service subscriber's information including subscriber's name, occupation, age, sex, income, hobby, and so on.
When the mobile subscriber has become a service subscriber to the information providing service on the Internet, the subscription state will be stored in the HLR 3. The registration of the subscription information to the HLR 3 may be executed through the closed network, as shown in Fig.
2. Here, it is necessary to establish an appropriate interface between the HLR 3 and the information provision apparatus 4. Besides, the registration of the subscription information to the HLR 3 can be executed in a manner that a manager of the information provision apparatus 4 supplies the service information to a manager of the communication network system through a separate off-line or the other communication networks .
Meanwhile, the subscription information in the HLR 11 is sent to and stored in the VLR 11, thus being checked when the call setup request is received from the originating subscriber. The subscription information, with which the system decides whether to execute the information provision service, can be stored by constructing a separate memory field or by using an existing memory field. When the call setup request is received from the originating subscriber, the exchange 1 supplies the information provision service based upon the service information stored in the VLR 11 to the originating terminal during the waiting time for the called party's answer. Here, of course, the information provision service is executed by interconnecting with the information provision apparatus . The information provision service is executed in the following two manners:
(1) the exchange 1 connects an originating subscriber with the information provision apparatus 4 when receiving a call setup request message from a subscribed terminal, and then executes a call connection process to a called party's exchange in the usual manner. The information provision apparatus 4 provides predetermined customized information to the originating subscriber. The exchange 1 couples the originating subscriber with the called party if an answer message ANM is received from the called party's exchange; and (2) the exchange 1 routes an originating call to the apparatus 4 when receiving the call setup request message from the subscribed terminal. The apparatus 4 provides predetermined customized information to the originating subscriber based upon the call setup request message, and executes the call connection process to the called party's exchange in the same manner with the above usual exchange. The apparatus 4 couples the originating subscriber with the called party if the ISUP ANM is received from the called party's exchange.
It would be found that the above two manners are substantially identical with each other in view of the procedure; that is, they execute the call connection process and, at the same time, provide the customized information if the call setup request message is received, and connect the originating subscriber with the called party if the ISUP ANM is received from the called party, thus providing a normal communications function. However, it would be noted that there is a difference that the call connection process is executed by the exchange 1 in the first manner, by the information provision apparatus 4 in the second manner. Nevertheless, the above two manners are substantially identical with each other because an element corresponding to the exchange 1 is indispensable for the information provision apparatus 4 to execute the call connection successfully. Meanwhile, the first configuration has the advantage that the amount of the trunk resources, installed between the existing switching network and the information provision apparatus 4, is required relatively small, and also has the disadvantage that the exchanges established in the switching network should be upgraded. Whereas, the second configuration has the advantage that it is possible to supply the information service, not changing the existing switching network to a great extent, and also has the disadvantage that the amount of trunk resources is required relatively large and the configuration of the apparatus 4 becomes sophisticated. The information provision apparatus 4 in Fig. 2 can provide additional information using the short message service. That is, since the information provision service according to the invention is terminated when receiving the called party's answer, more additional information would be necessary. In this case, the apparatus 4 of the invention supplies the access information, such as the telephone number, URL, etc., to the originating subscriber through the short message service center 2 after successfully terminating the regular information providing service. Subsequently, the subscriber can obtain access to the detailed information by just pressing, for example, a SEND button of the originating terminal indicating the access information at present. Of course, the additional short message service can be executed selectively by the subscriber's need. Besides, the detailed information can be provided direct to the subscriber, instead of using the access information, if necessary.
Furthermore, in the manner described above, the exchange 1 triggers the information service for the caller based on the registered information of the VLR 11. Here, it is possible that the exchange 1 provides the information service to the caller selectively according to predetermined service access code (SAC) that the subscriber dialed. For example, if SAC for the information service is '#123' and if the subscriber inputs '#123' prior to the called number, that is, if the called number, included in the call setup request message received from the originating terminal, starts with #123, then, the exchange 1 initiates the information service by routing the call to the information provision apparatus 4. If not, the exchange 1 just executes the usual call connection process.
Now referring to Fig. 3, a block diagram showing an example of the concrete configuration of the information provision apparatus 4 in Fig. 2, the information provision apparatus 4 comprises a web server 10, an information service control and management subsystem (ICMS) 20 and an information service process subsystem (IPS) 30. The interconnection between the subsystems 10 and 20, and the subsystems 20 and 30 are established through a closed network 40 of the 100 Base-T Ethernet frame.
The web server 10, an Internet interface device, supplies an on-line services, through which subscriptions, cancellations, information inquiries and amendments, etc. are executed by the communication and/or service subscribers and the information providers (contents providers) . The web server 10 supplies the above described information received on the Internet to the ICMS 20. The ICMS 20, controlling the overall information providing service, comprises an information service management part (IMP) 21, an information service control part (ICP) 22 and a database 23. The IMP 21 and the ICP 22 are linked to the closed network 40 through a hub 24. The database 23 includes various necessary information such as service subscribers' information, contents providers' information, various customized information to be provided to the subscribers, and restriction information for restricting the service provision condition, etc. The stored information of the database 23 is managed by the ICP 22. The ICP 22 selects information to be provided to the subscriber, according to the IPS 30 's demand, and transmits information code corresponding to the selected information, i.e., information ID, to the IPS 30. The ICP 22 includes further several functions such as statistics for collecting and providing various processing data to the IPS
30, system maintenance, and system download for downloading the customized information to the IPS 30 according to the demands from the system operator. Besides, after completing the information providing service successfully, the ICP 22 connected with the short message service center 2 provides the access information such as a telephone number or a URL to the subscriber so that the subscriber can obtain more detailed information additionally. Meanwhile, the IMP 21 coupled with the web server 10 executes the overall management including addition, deletion, amendment, etc. of the subscribers' information, the contents providers' information and the customized information. Furthermore, the IMP 21 provides a function of graphic user interface.
The IPS 30, linked to the exchange 1 through the El link and the ISUP protocol, provides the function of call routing, call connection and information transmission. The IPS 30 comprises a specialized resource management part (SRMP) 31, a specialized resource signaling part (SRSP) 32, a specialized resource part (SRP) 33 and a switch part (SWP) 34. The SRMP 31 is linked to the closed network 40 through a hub 35. The SRMP
31, the SRSP 32, the SRP 33 and SWP 34 are interconnected through a control bus 36. Besides, it is possible that the ICMS 20 and the SRMP 31 are coupled with each other through the No. 7 protocol.
The SRMP 31 executes a function of supervising the El trunk, a function of the No. 7 protocol level 3 and 4, and a function of information provision service. Furthermore, the SRMP 31 can perform the call routing process of the called party with a predetermined number translation table.
The SRSP 32 comprises an El interface 321, a traffic interface 322 for transmitting and receiving traffic data, and a protocol process unit 323 for processing the No 7 level 1 and 2 protocol. The SRSP 32 controls an El trunk connection with the exchange 1, a function of transmitting and receiving traffic data including the customized information, and a function of transmitting and receiving data through the ISUP protocol between the exchange 1 and the SRMP 31.
The SRP 33 comprises a specialized resource control unit 331 for sending the selected information according to the information ID received from the SRMP 31, and an information generating unit 332, including a storing means for storing a plurality of customized information, for outputting predetermined customized information according to the control of the specialized resource control unit 331. The specialized resource control unit 331 controls the output of the customized information, and updates the customized information for the information generating unit 332 corresponding to the downloading process executed through the ICP 22 in the ICMS 20 and the SRMP 31.
The SWP 34 includes a switch device 341 for switch- connecting the traffic interface 322 of SRSP 32 and the information generating unit 332 of the SRP 33, and a switch control unit 342 for controlling the switch device 341 according to the control data from the SRMP 31. Consequently, the SWP 34 sends the customized information, output from the information generating unit 332, to the subscriber, according to the control of the SRMP 31, and serves the transmission and reception of No. 7 signal data between the exchange 1 and the protocol process unit 323.
Hereinafter, the operations of the system comprised of the above configuration will be discussed.
First, the data updating operation for the database 23 of the ICMS 20 is performed as follows: As described in detail above, the database 23 includes various statistics regarding the information provision service generated by the ICP 22, as well as the basic information such as the service subscribers' information, the contents providers' information and the customized information to be provided to the subscribers. Here, the basic information is updated through on-line or off-line. The off-line updating operation is executed by the manager of the ICMS 20. That is, the manager gains access to the database 23 through the IMP 21 and the ICP 22 to execute the data updating process. The online updating operation is performed through the web server 10. The web server 10 provides a predetermined web page, through which the mobile subscriber and the contents provider subscribe to the information provision service and amend the subscription state. The above subscription information made through the web page is stored in a predetermined directory in the web server 10 and accessed by the IMP 21 of the ICMS 20 at regular intervals. Here, the access to the information can be executed by a program automatically or by a service manager manually. Then, the accessed information is updated to the database 23 through the ICP 22 of the ICMS 20.
The customized information among the updated information of the database 23 is transmitted to the IPS 30 and downloaded to the information generating unit 332 of the SRP 33. That is, the ICP 22 of the ICMS 20 transmits the updated customized information to the SRMP 31 through the closed network 40. The SRMP 31 sends the received information to the specialized resource control unit 331 of the SRP 33 so as to update the information generating unit 332. The information generating unit 332 stores the information ID for information discrimination and the customized information corresponding to the information ID. Meanwhile, the service information regarding the new subscription, cancellation, etc., among the updated information of the database 23 is supplied to the manager of the communication network, and used to update the HLR 3. Next, the procedure for providing the realtime customized information to the subscriber is as follows:
If a call setup request message is received from an originating terminal, the exchange 1 in Fig. 2 refers to the VLR 11 for the subscriber's profile information based on the originating number included in the call setup request message. Here, the VLR 11 has predetermined flag data for the individual callers. The flag data indicate whether or not the exchange 1 should refers to the HLR 3 to execute the originating call process. As a result of referring to the VLR 11, if the flag data is not set, the exchange 1 executes a normal call connection. That is, the exchange 1 performs a terminating call process by translating the called number included in the call setup request message. Whereas, if the flag data is set, the exchange 1 transmits an origination request message (ORREQ) including the originating number and the called number to the HLR 3 according to an IS-41C protocol, for example. Then, the HLR 3 receiving the ORREQ message from the exchange 1 identifies whether the caller is a service subscriber or not. If so, the HLR 3 transmits an orreq message including a call routing information to the exchange 1. Here, the call routing information is to connect the originating caller with the information provision apparatus 4. If the orreq message is received from the HLR 3, the exchange 1 performs the call routing process by transmitting a predetermined initial address message (IAM) to the information provision apparatus 4. The IAM includes the originating number and the called number, and the originating caller's location information if necessary. The caller's location information is transmitted by adding the corresponding information to a user- to-user information (UUI) parameter of the IAM, for example.
Table 1 given below shows, by way of example, the configuration of the UUI parameter, wherein a system ID denotes a network identification number for an originating exchange, a switch number is a discrimination number for the originating exchange, a BSC ID means a discrimination number for the base station controller and a BS ID is a discrimination number for the originating subscriber's the base station. [Table 1]
Fig. 4 shows a process of executing the information provision service in the information provision apparatus 4, where the service is performed successfully.
If the initial address message (IAM) is received from the originating exchange, the IAM is applied to the protocol process unit 323 of the SRSP 32 by way of the El interface 321 and the traffic interface 322 in the SRSP 32, and the switch device 341 of the SWP 34, then, transmitted to the SRMP 31 through the control bus 36. Next, the SRMP 31 generates a service request message, based on the received IAM including the originating number, the called number and the subscriber's location information, and sends it to the ICP 22 of the ICMS 20 through the closed network 40.
Table 2 given below shows, by way of example, the configuration of the service request message transmitted from the SRMP 31 to ICP 22.
[Table 2]
In Table 2, an IPS number denotes the identification number of the IPS 30, in case that plural IPSs 30 are established according to the increase of the service subscriber.
Besides, the SRMP 31 generates an address complete message (ACM) , as a response to the IAM from the originating exchange, and transmits it to the originating exchange by way of the protocol process unit 323, the switch device 341, the traffic interface 322 and the El interface. IF the service request message, as shown m Table 2, is received from the SRMP 31, the ICP 22 of the ICMS 20 gains access to the database 23 to select the information ID, i.e., the kind of information to be supplied to the corresponding subscriber, based on the originating subscriber's number and the location information m the received information. Then, the ICP 22 generates a service setup response message and transmits it to the SRMP 31.
Table 3 given below shows, by way of example, the configuration of the service setup response message. A CR ID denotes a call reference ID allotted by the ICP 22 against the service setup request message from the SRMP 31 as a discrimination number of the corresponding call. A RSLT represents a result datum indicating whether to execute the information provision service.
[Table 3]
[Table 3-continued]
That is, if the value of the RSLT is "0", the service is to be provided, whereas, if the value is not "0", the service is to be suspended. Here, the service suspension condition includes: when the originating caller is not the service subscriber; when the database 23 gets out of order; when the originating subscriber is set to an inactive state; when service time is closed; when no appropriate customized information is available, etc. An information ID denotes the kind of information to be supplied to the subscriber. Besides, a delay time is a value of time for delaying the call setup to the called party. That is, there would be a difference in the duration of the customized information according to the kind of the information. In case that the amount of the customized information is large, but the called party answers shortly, that is, there is given no ample time to receive the customized information completely, the subscriber fails in receiving all the information. Accordingly, the delay time can be set, for example, 0 to 30 seconds variably, according to the amount of the customized information, or according to the subscriber's demand.
When the service setup response message, as shown in Table 3, is given from the ICP 22 to the SRMP 31, the SRMP 31 executes the information provision service based upon the received message. First, if the value of the RSLT of the received service setup response message is "0", that is, the service is to be provided, the SRMP 31 transmits a channel setup message to the switch control unit 342 of the SWP 34. The SRMP 31 also couples the originating subscriber with the SRP 33 through a predetermined traffic channel and sends the above channel information and the information ID received from the ICP 22 to the specialized resource control part 331. Then, the specialized resource control unit 331 controls the information generating unit 332 to forward the customized information corresponding to the information ID through an allotted traffic channel, thus providing the customized information to the originating subscriber. Subsequently, if the delay time passes, the time being defined and included in the service setup response message, the SRMP 31 translates the called number based on the number translation table to execute an outgoing trunk call process. That is, the SRMP 31 transmits the IAM to the terminating exchange. Then, if an answer message (ANM) is received from the terminating exchange against the IAM, the SRMP 31 outputs a channel release message to the specialized resource control unit 331 of the SRP 33 so as to stop providing the service for the subscriber. At the same time, the SRMP 31 generates a service provision report message, indicating the result of the service provision, and forwards it to the ICP 22.
Meanwhile, Table 4 given below shows, by way of example, the configuration of the service provision report message described above. A RSN represents a reason of terminating the information provision service. [Table 4]
Table 5, given below shows, by way of example, the terminating states of the information provision service according to the data values of the RSN.
[Table 5]
When the ANM is received from the terminating exchange, the SRMP 31 controls the SWP 34 to connect the originating subscriber with the terminating exchange, and sends the ANM to the originating exchange. Consequently, the caller and the called party are connected with each other through the traffic channel .
Furthermore, if the service provision report message indicating that the service provision is executed normally is received from the SRMP 31, the ICP 22 in the ICMS 20 gains access to the database 23 to check whether or not the customized information is one that needs supplying additional access information such as the telephone number or URL information with which the subscriber may obtain more detailed information. If so, the ICMS 20 outputs a message to the short message center so as to transmit the access information to the subscriber.
Meanwhile, in executing the information provision service describe above, it may happen that the called party doesn't answer over a predetermined time. In this case, it may happen that the customized information is provided repeatedly and continuously to the originating subscriber. Considering the above situation, the ICP 22 starts a predetermined timer programmably after transmitting the service setup response message to the SRMP 31. So, if the service provision report message is not received from the SRMP 31 for a predetermined time set by the timer, the ICP 22 forwards a service cancel request message to the SRMP 31. As described above, the ICP 22 can apply the service cancel request message to the SRMP 31 in order to stop supplying the information provision service, if necessary.
Table 6, given below shows, by way of example, the structure of the service cancel request message.
[Table 6]
In Table 6, the RSN represents a reason of terminating the information provision service, that is, the value "0" denotes a normal termination, whereas, the value other than "0" means abnormal terminations. When the service cancel request message is received from the ICP 22, the SRMP 31 controls the SWP 34 and the SRP 33 to stop the information provision service, then, connects the traffic channels between the originating subscriber and the called party.
Meanwhile, as shown in Table 3 and 5, it may happen that the information provision service is not completed as following various abnormal states:
(1) if the value of the RSLT in Table 3 is not "0", by reasons that the caller is not a service subscriber, that the database 23 gets out of order, that the originating subscriber is set in an inactive state, that service time is closed, that no appropriate customized information is available, etc.;
(2) if the originating subscriber cancels the call in the middle of receiving the service;
(3) if the call is cancelled due to an abnormal outgoing trunk call process, for example, if a call release message
(REL) is received from the terminating exchange; or
(4) if the internal timer is terminated, for example, if the ANM is not given back from the terminating exchange for a predetermined time after sending the IAM, as shown in Fig. 4.
The first case is that a message indicating that the information provision service is impossible is transmitted from the ICP 22 to the SRMP 31. Here, as shown in Fig. 5, the SRMP 31 forwards the IAM to the terminating exchange at once. Next, the SRMP 31 transmits the ANM to the originating exchange if the ANM is received from the terminating exchange, thus executing a normal call routing process.
Fig. 6 illustrates the second case. If the release message (RED is received from the originating exchange by reasons that the originating subscriber cancels the call in the middle of receiving the service, etc., the SRMP 31 forwards a release complete message (RLC) to the originating exchange, and sends the service provision report message, as shown in Table 4 and 5, to the ICP 22. Besides, if the REL is received from the originating exchange after transmitting the IAM to the terminating exchange, the SRMP 31 forwards the REL to the terminating exchange as well.
Fig. 7 depicts the third case. If the REL is received from the terminating exchange, the SRMP 31 transmits the RCL as a response to the REL to the terminating exchange. Also, the SRMP 31 sends the service provision report message, as shown in Table 4 and 5, to the ICP 22. Furthermore, the SRMP 31 controls the SWP 34 and the SRP 33 to stop the information provision service, and transmits the REL to the originating exchange to execute the call release procedure.
Fig. 8 explains the fourth case. After transmitting the initial address message (IAM) to the terminating exchange, the SRMP 31 starts the timer to check whether or not an appropriate message, for example, the address complete message (ACM) , has been received from the terminating exchange for a predetermined time. If such a message has not been received within the predetermined time, the SRMP 31 controls the SWP 34 and the SRP 33 to stop the process of providing the service, and forwards the REL to both the originating and terminating exchanges to execute the release procedure. Furthermore, the SRMP 31 generates the service provision report message, as shown in Table 4 and 5, to send it to the ICP 22. Next, the ICP 22 checks whether the information provision service has been executed successfully or not, referring to the service provision report received from the SRMP 31. If so, the ICP 22 obtains access to the database 23 to decide whether or not the customized information is one that needs supplying additional access information such as the telephone number or URL information with which the subscriber may obtain more detailed information. If so, the ICP 22 outputs a message to the short message center so as to transmit the access information to the subscriber.
Furthermore, the ICP 22 takes statistics on the executed information provision services including the numbers of the succeeded service and failed service, respectively, and whether the subscriber accessed the detailed information additionally using the access information or not. Subsequently, the statistics information is stored to the database 23. Here, it is confirmed whether or not the subscriber received the detailed information using the access information, based on the called number included in the service request message transmitted from the SRMP 31 to the ICP 22. That is, if the originating subscriber executes a call setup request using the access information, the originating call is connected in the same manner described above. Here, the service request message, transmitted from the SRMP 31 to the ICP 22 of the information provision apparatus 4, includes the corresponding access information. Accordingly, it is possible to analyze the reaction and inclination of the subscribers, by counting the numbers of the service request message having the access information as the called number. The various statistics information described above can be checked by the system manager through the ICP 21, or by the customer through the web server 10 on the Internet.
Meanwhile, the embodiment described above is based on the configuration that the exchange 1 performs the call routing for the originating call to the information provision apparatus 4, and the information provision apparatus 4 executes both the information provision and the terminating path control. Also, it is accomplished by another manner in which the exchange 1 connects the originating subscriber with the information provision apparatus 4, and controls the call routing to the called party, and the information provision apparatus 4 only executes the information provision for the originating subscriber. That is, the exchange 1 is put in charge of the terminating path control and the apparatus 4 takes charge of the information provision service. To embody the above manner, the exchange 1 is to establish the function of the path control for connecting the originating subscriber with the information provision apparatus 4, and simultaneously, for routing the call to the called party. Meanwhile, in the embodiment, the path control function in the information provision apparatus 4 is achieved by means of the specialized resource management part (SRMP) 31 capable of translating the number and controlling the trunk call, the specialized resource signaling part (SRSP) 32, and the switch part (SWP) 34. However, these means are not new for the exchange 1. The conventional exchange already includes the functions of the number translation, the trunk call control including incoming trunk and outgoing trunk, and the process for various protocols. In short, the path control function for the information provision service can be accomplished merely by upgrading the software of the conventional exchange. If the exchange 1 includes the path control function, as described above, the information provision apparatus 4 is utilized only as an apparatus for providing the customized information. The information provision apparatus 4 in Fig. 3 can be applied advantageously to a system comprising the exchange having the path control function.
Fig. 9 illustrates the messages transmitted and received between the exchange 1 having the path control function and the information provision apparatus 4 for providing the customized information only. The messages pursuant to the ISUP protocol are used to transmit and receive data for the information provision service. If the call setup request message is received from the originating terminal, as described in detail above, the exchange 1 refers to the VLR 11 and the HLR 3 based on the originating number included in the call setup request message, and receives the orreq message from the HLR 3. The orreq message includes the routing information corresponding to the information provision apparatus for providing the customized information to the originating subscriber. The routing information is to couple the originating subscriber with the information provision apparatus during the call setup process. If the orreq message is received from the HLR 3, the exchange 1 transmits the initial address message (IAM), including the originating number, the called number, and the caller's location information, to the information provision apparatus 4.
If the IAM is received, the SRMP 31 in the information provision system 4 forwards the address complete message (ACM) to the originating exchange, and generates the service setup request message, as depicted in Table 1, based on the received message. The service request message is then sent to the ICP 22 of the ICMS 20. Next, the ICP 22 generates the service setup response message, as shown in Table 3, and provides it to the SRMP 31. The SRMP 31 executes the process of providing the customized information based upon the service setup response message. That is, the SRMP 31 confirms whether or not the information provision service is available based on the value of RSLT in the service setup response message. If so, the SRMP 31 sends the ANM to the originating exchange. In this case, the delay timing data received in the service setup response message is included in the ANM. Next, according to the service setup response message, the SRMP 31 controls the SWP 34 and the SRP 33 to transmit the customized information through the traffic channel allocated between the exchange 1 and the service provision apparatus 4. Consequently, the originating subscriber receives the customized information from the information provision apparatus 4. Subsequently, if the predetermined time, corresponding to the delay time included in the ANM, expires, the exchange 1 executes the number translation for the called number, and forwards the IAM to the terminating exchange. Then, if the ANM is received, corresponding to the IAM, from the terminating exchange, the exchange 1 sends the REL to the information provision apparatus 4 and, at the same time, performs the call connection between the originating subscriber and the called party. Here, the REL includes the information regarding the service termination reasons. The SRMP 31 generates the service provision report message, as shown in Table 4 and 5, and sends it to the ICP 22. Besides, the SRMP 31 forwards the release complete message (RLC) as a response to the REL, to the originating exchange. Furthermore, if the value of RSLT of the service setup response message transmitted from the ICP 33 to the SRMP 31 is not "0", or when the information provision service is unavailable for some reason or other, the SRMP 31 sends the REL to the exchange 1. Then, the exchange 1 forwards the RLC to the information provision apparatus 4 and, at the same time, performs the call routing to the called party. Of course, in this case, the SRMP 31 generates the service provision report message, as shown in Table 4 and 5, and sends it to the ICP 22.
Next, the ICP 22 checks whether the information provision service has been normally executed or not, referring to the service provision report message received from the SRMP 31. If so, the ICP 22 gains access to the database 23 to read whether or not the customized information is one that needs supplying additional access information such as the telephone number or URL information with which the subscriber may obtain more detailed information. If so, the ICP 22 outputs a message to the short message center so as to transmit the access information to the subscriber. Furthermore, the ICP 22 takes statistics on the executed information provision services and stores the result to the database 23.
In the embodiment described above, the customized information can be supplied to the originating subscriber m a manner that the exchange 1 is put m charge of the path control and the apparatus 4 takes charge of the information provision service merely. Of course, m the embodiment of the invention, it is possible to apply the information provision apparatus 4 msitu, not changing the configuration, and use the same messages transmitting and receiving between the exchange 1 and the apparatus 4.
As discussed above m detail, the information provision apparatus 4 can be adapted m the same manner, even if the exchange 1, interconnected with the apparatus 4, has the function of path control for information provision service. Besides, it is possible to connect the apparatus 4 to both the exchanges with or without the path control function, at the same time. However, m this case, it is required that the apparatus 4 should notices whether or not the exchange includes the path control function. The data for the exchanges' path control function can be maintained with the route information or trunk information. That is, the SRMP 31 can notice whether or not the exchanges have the path control function by referring to the route information or trunk information.
Fig. 10 is a block diagram showing another example of the configuration of the information service process subsystem IPS 30 in Fig. 3. In this embodiment of Fig. 3, the SRMP 31 couples the originating subscriber with the SRP 33, and connects the originating subscriber to the terminating exchange if the ANM is received from the terminating exchange. Meanwhile, in this configuration of the embodiment, it may happen that a busy tone or other voice information such as notifications is received without any message during the waiting time for the called party's answer. Accordingly, it is necessary to make an appropriate counterplan to overcome the problem.
Consequently, an audible tone detecting unit 333 is further established in the SRP 33 in Fig. 10. The audible tone detecting unit 333, having a digital signal processor (DSP) , for example, detects voice information or signal tones such as ring back tone, congestion tone, busy tone, etc., and informs the SRMP 31 of the result.
The SRMP 31 controls the SRP 33 to couple the path from the terminating exchange and the audible tone detecting unit 333 through the traffic channel, when controlling the SWP 34 to couple the originating subscriber and the SRP 33 through the traffic channel. If the audible tone such as busy tone or notification is detected by the audible tone detecting unit 333 while providing the customized information through the information generating unit 332, the SRMP 31 stops the information provision service and executes the process of connecting the originating subscriber to the terminating exchange. Consequently, it is possible to execute a stable call process since the SRMP 31 can detects the audible tones from the terminating exchange even while the originating subscriber is receiving the providing service.
Meanwhile, in the embodiment describer above, the information provision service is executed by way of the separate information provision apparatus 4, whereas, it is possible to execute the service through an existing intelligent network constructed by applying the identical concept of the present invention. Fig. 11 is a block diagram depicting a configuration of an information provision apparatus using an intelligent network in accordance with another embodiment. A service switching part (SSP) 120, a service control part (SCP) 130 and an intelligent peripheral (IP) 140 are interconnected through a No . 7 signaling protocol to construct the intelligent network. The SSP 120 is coupled with the exchange 1 through the El trunk and ISUP protocol, for example. The IP 140 is interconnected to the SSP 120 through the No. 7 signaling system and ISUP protocol for example, by means of trunks physically. The IP 140 includes a plurality of information provision devices. The number of the devices is set appropriate to the kind of the customized information and to the number of channels with the SSP 120.
The SCP 130 corresponds to the ICMS 20 in Fig. 3 and includes a database corresponding to the database 23 in Fig. 3, accordingly. The SCP 130 gains access to the database and supplies appropriate control information to the corresponding devices, according to the demand from the SSP 120 and the IP 140. If the SSP120 receives a call connection information including the originating number, the called number, the originating subscriber's location information, etc. for example, from the local exchange 1 through the ISUP protocol, the SSP 120 sends the received information to the SCP130. The SCP 130 allots a separate call reference number against the corresponding call and outputs a predetermined control message to the SSP 120, thus coupling the corresponding call to the IP 140. If the call is received from the SSP 120, the intelligent peripheral 140 refers to the SCP 130 using the call reference number. Besides, the IP 140 connects the customized information provision device to the originating subscriber based on the information ID received from the SCP 130, thus providing the customized information to the originating subscriber.
Meanwhile, if the originating subscriber is connected to the IP 140, the SSP 120 executes the number translation based on the called number, and forwards the initial address message (IAM) to the terminating exchange. Then, if the answer message (ANM) is received from the terminating exchange, as a response to the IAM, the SSP 120 couples the originating subscriber with the terminating exchange.
In the configuration described above according to another embodiment of the invention, the information provision apparatus using the intelligent network as described above executes the information provision service m the same manner with the embodiments discussed with reference to Fig. 2 and 3. Besides, it is possible to supply the information provision service to the originating subscriber successfully, minimizing the modification of the software and hardware of the exchange 1, since the information provision service is executed by means of the service switching part (SSP) 120 m the intelligent network (IP) 140.
In the embodiments described above, the information provision apparatus is defined to provide the customized information to the originating subscriber, however, if the customized information is commercial advertisements, it is possible to discount the telephone fees as much as the time for receiving the corresponding commercial advertisement. Meanwhile, the above embodiments are discussed with the apparatus for providing the access information with which the subscriber obtains more detailed information when the customized information has been transmitted to the originating subscriber successfully. However, the customized information can be supplied by various manners in which the service information stored in the database 23 is controlled appropriately. For example, the access information may be supplied at any time without regard to the completion of the information provision service. Besides, it is possible to provide only the access information with which the originating subscriber may obtain more detailed information, without providing the customized information.
Besides, it is still possible to provide character strings, images, moving images, etc., which the subscriber can perceive visibly, instead of the access information, in conformity with the capabilities of the terminal and the system as well.
Furthermore, in the embodiments described above, the information provision service is supplied only to the service subscriber in a manner that the exchange 1 refers to the home location register (HLR) 4 to identify whether the originating caller is an information provision service subscriber or not, however, it is also possible to supply the information provision service to all the caller by applying the identical concept of the present invention. This makes it more advantageous and convenient, if the information is an official announcement which needs prompt transmission, for example. In addition, the embodiment of the present invention is discussed based on the mobile communication system, however, it is still possible to apply the identical concept of the invention to the PSTN or other communication systems.
In accordance with the present invention as described above, the information provision service is executed corresponding to the subscriber's originating call during the waiting time for the called party's answer. Accordingly, the service subscriber can obtain the realtime information efficiently without any additional key operation or time consumption.
Besides, according to the present invention, it is possible to provide realtime customized information to the service subscriber based on the originating subscriber's information and/or its location information. Since the customized information can be selected through on-line network, the efficiency of the information provision service is enhanced as well. Furthermore, according to the invention, it is possible to utilize the communication terminals such as telephone set or mobile terminal efficiently as a means of gaining necessary information, since the subscriber can receive the customized information without any additional key operation. Moreover, according to the invention, the information provision service supplies the access information additionally with which the subscriber can obtain more detailed information, after providing predetermined customized information to the subscriber. Accordingly, the subscriber can gain desired customized information, minimizing the key operation.
It will be apparent to those skilled in the art that various modifications and variations can be made in a method and apparatus for providing customized information during call setup process in telecommunication system of the present invention without deviating from the spirit or scope of the invention. Thus, it is intended that the present invention cover the modifications and variations of this invention provided they come within the scope of the appended claims and their equivalents.
EP00942521A 1999-07-16 2000-07-15 Method and system for providing customized information during call setup process in telecommunication systems Withdrawn EP1201049A4 (en)

Applications Claiming Priority (13)

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KR19990028901 1999-07-16
KR9928901 1999-07-16
KR9941041 1999-09-22
KR19990041041 1999-09-22
KR2000005769 2000-02-08
KR2000005770 2000-02-08
KR20000005770 2000-02-08
KR20000005769 2000-02-08
KR20000013185 2000-03-15
KR2000013185 2000-03-15
KR1020000040564A KR100325961B1 (en) 1999-07-16 2000-07-14 Method and system for providing customized information during call setup process in telecommunication systems
KR2000040564 2000-07-14
PCT/KR2000/000770 WO2001006679A1 (en) 1999-07-16 2000-07-15 Method and system for providing customized information during call setup process in telecommunication systems

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EP1201049A4 true EP1201049A4 (en) 2005-06-15

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