EP1410135A2 - Unite terminale de communication - Google Patents

Unite terminale de communication

Info

Publication number
EP1410135A2
EP1410135A2 EP01974633A EP01974633A EP1410135A2 EP 1410135 A2 EP1410135 A2 EP 1410135A2 EP 01974633 A EP01974633 A EP 01974633A EP 01974633 A EP01974633 A EP 01974633A EP 1410135 A2 EP1410135 A2 EP 1410135A2
Authority
EP
European Patent Office
Prior art keywords
arrangement
terminal
enabled
terminals
communication
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP01974633A
Other languages
German (de)
English (en)
Other versions
EP1410135A4 (fr
Inventor
Shlomo Inbar
Avi Oron
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Lead IP Systems Ltd
Original Assignee
Lead IP Systems Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Lead IP Systems Ltd filed Critical Lead IP Systems Ltd
Publication of EP1410135A2 publication Critical patent/EP1410135A2/fr
Publication of EP1410135A4 publication Critical patent/EP1410135A4/fr
Withdrawn legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/06Message adaptation to terminal or network requirements
    • H04L51/066Format adaptation, e.g. format conversion or compression
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/56Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/436Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/5307Centralised arrangements for recording incoming messages, i.e. mailbox systems for recording messages comprising any combination of audio and non-audio components
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2201/00Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/60Medium conversion
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2203/00Aspects of automatic or semi-automatic exchanges
    • H04M2203/20Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2066Call type detection of indication, e.g. voice or fax, mobile of fixed, PSTN or IP
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2203/00Aspects of automatic or semi-automatic exchanges
    • H04M2203/45Aspects of automatic or semi-automatic exchanges related to voicemail messaging
    • H04M2203/4509Unified messaging with single point of access to voicemail and other mail or messaging systems

Definitions

  • the present invention relates to a communication end unit and more particularly but not exclusively to communication that involves identifying capabilities of a receiving terminal to determine whether a given communication format is suitable therefor or for selecting a suitable communication format.
  • Communication by electronic means includes radio, voice by cellular telephone, data by cellular telephone using such protocols as WAP and 3G, voice by conventional telephone, fax, and also communication via Internet, including e-mail, web-browsing, short messaging and the like.
  • the communication format is selected by the user prior to making the communication in accordance with his communication terminal type and in accordance with the nature ofthe communication content.
  • Unified messaging rehes upon a central
  • Such a system requires intensive centrally located data processing capabilities and uses up communication bandwidth in the setup stage as it tries to determine the types and capabilities of the receiving terminals.
  • billing is carried out using information from the telephone switches or data snooping, that is usually the telephone provider or the Internet provider observes what is going on from a central exchange or gateway and charges accordingly. End to end communication makes snooping at intermediate locations ineffective.
  • the present invention is provided in order to overcome the problems of prior art messaging.
  • a unified messaging switching arrangement for managing incoming communications to a plurality of receiving terminals of a user, said terminals each enabled for communicating using respective communication modes
  • the switch arrangement comprising a mode indicator for polling of said plurality of receiving terminals and sending to a connecting terminal an indication of currently available communication modes of said plurality of terminals, thereby to enable said sending terminal to select one of said modes for continuing with a communication, said switching arrangement being operable to select from said plurality of receiving terminals an available terminal enabled for said selected mode, and wherein said switching arrangement is user associated.
  • At least one of said plurality of terminals is enabled for communicating using at least two communication modes.
  • said plurality of terminals comprise at least two of a fax- capable terminal, a telephony terminal, a WAP enabled terminal, an e-mail enabled terminal, an Internet enabled terminal, a videophone-enabled terminal, a cellular-enabled terminal, a bluetooth-enabled terminal, an infra-red enabled terminal and a cellular 3G enabled terminal.
  • At least one of said terminals is remotely located.
  • the arrangement further comprises a PSTN input port.
  • the arrangement further comprises an optical fiber input port.
  • the arrangement further comprises a radio input port.
  • the arrangement further comprises a digital input port.
  • the arrangement further comprises a converting module for converting incoming signals from one format to another format.
  • said converting module is operable to convert between circuit switched and packet switched formats.
  • said converting module is operable to convert between data and fax formats.
  • said converting module is operable to convert between Internet and cellular digital data formats.
  • the arrangement further comprises a digital security module.
  • said digital security module comprises a firewall.
  • said digital security module comprises data cryptographic functionality.
  • said digital security module comprises virtual private network (NPN) support.
  • NPN virtual private network
  • the arrangement further comprises Internet service
  • management for providing at least one of local website hosting and local mail hosting.
  • the arrangement further comprises a recording facility for metering activity occurring over said arrangement.
  • said recording facility is operable to record identification data of data streams involved in said activity.
  • recording of said activity includes recording of an activity type.
  • theoutput of said recording facility is usable for billing.
  • a unified messaging switching arrangement for managing incoming communications to a plurality of receiving terminals of a user, said terminals each enabled for communicating using respective communication modes, the switch arrangement comprising:
  • a converter module operable to convert between at least some communication modes
  • said switching arrangement being operable to determine a mode of an incoming communication, to determine whether there is a compatible terminal available, if so to select said compatible terminal, if there is no compatible
  • a user end incoming communication management system comprising:
  • a switching unit for:
  • At least one of said plurality of terminals is enabled for communicating using at least two communication modes.
  • said plurality of terminals comprises at least two of a fax- capable terminal, a telephony terminal, a WAP enabled terminal, an e-mail enabled terminal, an Internet enabled terminal, a videophone-enabled terminal, a cellular-enabled terminal, a bluetooth-enabled terminal, an infra-red enabled terminal, a radio-enabled terminal, a television-enabled terminal and a cellular 3G enabled terminal.
  • At least one of said terminals is remotely located.
  • said incoming ports comprise a PSTN input port.
  • said incoming ports comprise an optical fiber input port.
  • said incoming ports comprise a radio input port.
  • the incoming ports comprise a digital input port.
  • said converting module is operable to convert between circuit switched and packet switched formats.
  • said converting module is operable to convert between data and fax formats.
  • said converting module is operable to convert between Internet and cellular digital data formats.
  • a preferred embodiment further comprises a digital security module.
  • said digital security module comprises a firewall.
  • said digital security module comprises data cryptographic functionality.
  • said digital security module comprises virtual private network (NPN) support.
  • NPN virtual private network
  • a preferred embodiment further comprises a digital signal processor connected downstream of said converting module to process digital signals output by said converting module.
  • a preferred embodiment further comprises an interface to an internal user network.
  • a preferred embodiment further comprises internal network control functionality.
  • a preferred embodiment further comprises building management functionality.
  • At least one of said terminals is either one of a smart card and a credit card reader.
  • a preferred embodiment further comprises a recording facility for recording communication activities.
  • a preferred embodiment further comprises communication routing functionality for selecting a communication mode based on routing availability.
  • a preferred embodiment further comprises communication routing functionality for selecting a communication mode based on routing efficiency.
  • a preferred embodiment further comprises communication routing functionality for selecting a communication mode based on routing cost.
  • a preferred embodiment further comprises a broadband signal port and wherein one ofthe terminals is a television terminal.
  • a preferred embodiment further comprises Internet service management for providing at least one of local website hosting and local mail hosting.
  • a preferred embodiment further comprises a recording facility for metering activity occurring over said arrangement.
  • said recording facility is operable to record identification data of data streams involved in said activity.
  • recording of said activity includes recording of an activity type.
  • output of said recording facility is usable for billing.
  • Fig. 1 is a simplified diagram showing terminal to terminal communication
  • Fig. 2 is a simplified block diagram showing a first embodiment of a local communication controller according to a first embodiment of the present
  • Fig. 3 is a simplified block diagram showing in greater detail the embodiment of Fig. 2. Description ofthe Preferred Embodiments
  • the ability to provide message processing functionality at a communication user end can be provided to enable unified messaging, where the processing ability is sited in association with the receiving terminal. Thus little processing ability if at all is required at the service provider.
  • the embodiments enable direct receipt of communication types such as electronic mail without requiring an intermediate server and/or gateway.
  • Fig. 1 is a simplified diagram showing the prior art arrangements for unified messaging.
  • a first terminal 2 communicates with a second terminal 4 via a server 6.
  • the server 6 comprises a control center which determines what type the incoming message is and whether the second terminal is able to receive it. If the second terminal is able to receive the message then the message is sent as is for the appropriate receiving device to receive it. If the second terminal is not able to receive the
  • the sending terminal may be asked to send a different type of message, or the format of the message may be changed to one which the receiving terminal is able to receive. Furthermore, even without unified
  • messaging certain types of communication such as e-mail and short messaging, require a central server of some kind to support the messaging type.
  • the communication management is carried out at a central location.
  • the system complexity is located centrally and thus requires other uses to communicate via the central server 6.
  • FIG. 2 shows an end user based incoming communication management system in accordance with a first embodiment of the present invention.
  • the embodiment shown in Fig. 2 operates in three modes but it is to be noted that alternative embodiments may use only one or two of the modes or they may operate in further additional modes or they may operate using simpler or more complex versions of the same modes.
  • the embodiment is an electronic controller which manages incoming communications and preferably outgoing communications as well to provide intelligent processing ofthe communications at the user end so as to obviate the need for intelligent processing en route.
  • the controller In an ideal embodiment the controller
  • the controller 10 allows communication from any kind of source to be integrated into a user internal network, thereby allowing the user complete flexibility of message receipt.
  • the user of such an ideal embodiment is thus enabled to receive communications from virtually any kind of communication source.
  • the user of practical versions of the present inventions is able to receive any kind of communication for which he has an appropriate input port.
  • the controller 10
  • communications in a plurality of communication formats for example electronic mail, broadband digital television, PSTN telephone signals, PSTN fax signals etc.
  • One or more of the ports may for example be able to receive packet communications directly, thereby enabling direct receipt of e-mail for example.
  • the terminals may include a telephone, a fax, a computer -able to deal with fax, e-mail and Internet browsing, a television, a radio, a WAP or 3G enabled mobile telephone terminal, a videophone-enabled terminal, one or more Bluetooth-enabled devices, one or more infra-red enabled devices, and any other kind of communicating device. Additional possibilities for terminals include a smart card or a credit card reader.
  • the individual receiving terminals preferably do not know and do not need to know which port a message has been received from.
  • the controller preferably includes a converting unit 16 for converting data between the different formats used by the different kinds of communication terminal. Thus not only does the receiving terminal not know
  • the controller preferably operates a switching unit 18 which switches between terminals as dictated by the controller. Switching is carried out in accordance with any one of the following three control modes depending on settings or on circumstances.
  • a first mode the controller determines, from available terminals, which communication formats are available for reception and reports to a connecting terminal. That is to say it preferably poles the terminals for availability to find out if it is able to route an incoming message to a suitable terminal. If not, then it reports to the connecting terminal that there is no suitable terminal. The connecting terminal is thus able to attempt to retry the communication using a different mode.
  • the switching unit preferably determines whether a format used by a connecting terminal is compatible with any of the available terminals and if so it may carry out switching of the communication to the compatible terminal.
  • a format used by a connecting terminal is compatible with any of the available terminals and if so it may carry out switching of the communication to the compatible terminal.
  • the system may search for available terminals until it finds a fax terminal. It then switches the incoming signal to the fax terminal.
  • the system may likewise determine that the fax terminal is not currently available and may carry out local storage of the incoming message until the fax terminal
  • the switch may determine that a format used by a connecting terminal is not compatible with any available terminal. In such a
  • an incoming communication may comprise an electronic mail.
  • the only currently available terminal may be the user's mobile telephone and the system is preferably able to convert the e-mail into SMS format for receipt by the mobile telephone. It is noted that in the prior art an external server is needed to formulate an SMS message.
  • the mobile telephone may not be the only available terminal, but the system may be set to recognize that when the mobile telephone is switched on, that is an indication of the location of the user and thus that the mobile telephone is to be treated as the default user location.
  • the system is preferably combined with an internal communication network which integrates all of the domestic electronic units.
  • the internal network combined with intelligent management, thus allows relatively low intelligence units to be connected to the same network as high intelligence units such as computers.
  • Full advantage may be taken of protocols such as bluetooth to integrate such devices together as the system is able to ensure that each device receives messages in its correct format.
  • devices such as heating,
  • air conditioning and ventilation devices may be connected to the system and may be controlled externally without using specially dedicated computers.
  • the system recognizes, with minimal prompting, that the intended target of a command, received say by e-mail, is an air conditioning unit and the system is
  • Certain terminals on the internal network may be able to communicate using more than one communication mode.
  • a PDA device may be able to communicate using both e-mail and fax.
  • the system may be able to recognize the dual capabilities of such terminals.
  • Typical input ports for the system may comprise a standard PSTN input port, an optical fiber input port for receiving one or more of telecommunications input, television input, and Internet input, a radio input port, a digital input port such as ISDN, a standard television serial input port, a satellite input port and any other port supporting available data providing systems.
  • the converting module is preferably able to convert between circuit switched and packet switched formats.
  • the converting module may, as mentioned above by way of example convert between various data and fax formats.
  • the converting module may convert between Internet and
  • the system comprises a digital security module, both for
  • the digital security module thus preferably comprises a firewall for protecting the user's internal communication environment.
  • the digital security module preferably comprises data cryptographic functionality, typically both for encryption and for providing digital signatures..
  • the digital security module is able to provide virtual private network (NPN) support, thereby linking various private user networks together in a secure manner.
  • NPN virtual private network
  • a digital signal processor connected downstream of the converting module to process digital signals output by said converting module.
  • all incoming data is sent to the internal network interface following processing by the system, with address information for the relevant terminal.
  • the system thus serves as the controller for an internal data and/or control network and may additionally comprise internal network control functionality.
  • the network has lighting controllers, heating controllers, air conditioning controllers etc connected thereto, as mentioned in some of the examples above.
  • the system comprises
  • the terminals may be connected to the network physically or via infra red or localized radio or the like.
  • the system preferably further comprises a recording facility for recording communication activities.
  • a recording facility for recording communication activities.
  • Such a facility may for example be used for billing purposes
  • Local monitoring for billing for example allows billing to include monitoring of file names so that a user can be charged for specific content.
  • it allows a user to be charged when data is used, not just when data is downloaded from a central server.
  • a user need not be charged at all for unused content and similarly may be charged twice if content is used twice.
  • Localized billing is easily able to distinguish between different kinds of communication usage, whereas exchange located snooping may be unable to distinguish between say audio and video usage.
  • the system comprises communication routing functionality for outward sending of material, including selecting a communication mode based on routing availability.
  • the routing functionality may work differently depending on the format of the material to
  • telephone calls can be directed via different carriers depending on who offers the most economical or the most reliable service to
  • routing is data network routing from the Broadband network (WAN) to the internal data network (LAN)
  • a system for internal signal management has a number of input-output (I/O) interfaces, each interface being for connecting a number of input and output transmission sources.
  • a converting module 111 enables connection with telephone port 112, which serves as a PSTN and cellular port, audio port 114 and video port 115.
  • the converting module 111 is preferably connected to a digital signal processor (DSP) 140 that is in turn connected to a local bus 35.
  • DSP digital signal processor
  • a LAN interface 16 (which includes HPNA and/or Ethernet and/or Wireless and/or Power Lines interface module) enables connection with a home network 117 which may be for example an Ethernet, HPNA, or a Bluetooth based network.
  • a broadband interface 119 for example for CATN and/or an xDSL interface module, enables connection with CATN and xDSL data source 120, and may be able to connect to fiber optic cable 122 through an optical converting module 123. In addition the system be able to connect to wireless devices 124 through a radio interface 123.
  • a LAN interface 116 and the broadband interface 119 are connected through a router/switch 142 to a local bus 135.
  • An IrDa interface 128 enables connection with PCs and handheld appliances 29, preferably through a serial and PPP-modem 125 that may additionally enable connection with card readers 126 and home control 127.
  • a general purpose input output (GPIO) 131 enables connection with appliances.
  • the system is preferably managed and controlled by a CPU 132 via a local bus 135.
  • the CPU is preferably provided with program software 134.
  • the program modules may include a module for naming which may provides
  • IP Internet names
  • non-IP devices electrical devices: e.g. heating systems, security alarms
  • a naming module there may also be a communication convergence module, a home network control module, an update/upgrade/alert module, an advertising and information pushing module, a local and global billing module, a music and video distribution module, local web site content and management, an E-mail server, a telephone and PBX module, a WAP module and a FAX module.
  • the system is preferably able to provide a full range of management facilities for providing all of the server requirements for all ofthe different communication modes.
  • the CPU 132 preferably uses a memory 133, a caching module 136 for example for caching incoming messages until a suitable terminal is available, a storage module 137 to store information e.g. music files and Emails of subscribers, a vital backup module 138, user location media switching module 141 for distributing multimedia streaming and conferencing
  • the streaming data including music, video, telephony - and in addition there is preferably provided a security module 139 to ensure secure connection using NPN and other secured protocols.
  • the security module is preferably able to provide encrypting and authenticating of each session ofthe established connection.
  • a video source is able to supply a video stream to the system.
  • the system may store the complete file in memory 133 on the user's system.
  • the user can then use video I/O 115 to pull the stored movie from the system - through the converting module 111 and the digital signal processor 140 — and display it on a suitable terminal.
  • the converting module 111 may be able to adapt the video for the individual terminal that the user happens to have selected.
  • a user may establish a connection via his telephone (not shown) to the system via the phone I/O module 113.
  • the system finds an IP address for an addressee telephone via the caching module 136, and then the user's system may establish an end-to-end connection, typically via the Internet, through the LAN interface 116 and broadband interface 119.
  • the system may switch to the PSTN or Cellular interface 142 and connect using the conventional PSTN telephone call.
  • Such a technique may also be useful in the case of a power failure to provide a mechanical switch to create a "life-line".

Abstract

L'invention concerne un dispositif de commutation de messagerie unifiée destiné à gérer des communications entrantes vers une pluralité de terminaux de réception d'utilisateur, ces terminaux étant chacun activés de manière à pouvoir communiquer selon des modes respectifs de communication. Le dispositif de commutation comporte un indicateur de mode permettant d'inviter la pluralité de terminaux de réception à émettre ; et d'envoyer à un terminal de liaison des données indiquant les modes de communication disponibles de la pluralité de terminaux, ce qui permet au terminal d'émission de sélectionner l'un de ces modes pour poursuivre une communication. Le dispositif de commutation permet de sélectionner dans la pluralité des terminaux de réception un terminal disponible activé selon le mode sélectionné, et est associé à l'utilisateur.
EP01974633A 2000-09-18 2001-09-16 Unite terminale de communication Withdrawn EP1410135A4 (fr)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US23342600P 2000-09-18 2000-09-18
US233426P 2000-09-18
PCT/IL2001/000875 WO2002023306A2 (fr) 2000-09-18 2001-09-16 Unite terminale de communication

Publications (2)

Publication Number Publication Date
EP1410135A2 true EP1410135A2 (fr) 2004-04-21
EP1410135A4 EP1410135A4 (fr) 2005-06-15

Family

ID=22877202

Family Applications (1)

Application Number Title Priority Date Filing Date
EP01974633A Withdrawn EP1410135A4 (fr) 2000-09-18 2001-09-16 Unite terminale de communication

Country Status (3)

Country Link
EP (1) EP1410135A4 (fr)
AU (1) AU2001294144A1 (fr)
WO (1) WO2002023306A2 (fr)

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US10462050B1 (en) * 2018-06-29 2019-10-29 Symantec Corporation Systems and methods for chaining virtual private networks

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JP2912844B2 (ja) * 1995-04-06 1999-06-28 富士通株式会社 発呼モード切換え可能な通信システム及びそのシステムに用いられる端末装置
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US5568540A (en) * 1993-09-13 1996-10-22 Active Voice Corporation Method and apparatus for selecting and playing a voice mail message
WO1998024226A1 (fr) * 1996-11-26 1998-06-04 Add Value Holdings Pte Ltd. Appareil de traitement de signaux
US5974130A (en) * 1997-09-23 1999-10-26 International Business Machines Corporation Transparent call discrimination (TCD) method and apparatus
EP1017210A1 (fr) * 1998-12-22 2000-07-05 Alcatel Procédé d'acheminement d'un appel entrant, terminal de télécommunication, et dispositif assurant la sélection d'un terminal approprié au type d'appel entrant

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Also Published As

Publication number Publication date
EP1410135A4 (fr) 2005-06-15
WO2002023306A2 (fr) 2002-03-21
AU2001294144A1 (en) 2002-03-26
WO2002023306A3 (fr) 2002-09-06

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