EP1851939A4 - Integrated multi-media communication system - Google Patents

Integrated multi-media communication system

Info

Publication number
EP1851939A4
EP1851939A4 EP06720389A EP06720389A EP1851939A4 EP 1851939 A4 EP1851939 A4 EP 1851939A4 EP 06720389 A EP06720389 A EP 06720389A EP 06720389 A EP06720389 A EP 06720389A EP 1851939 A4 EP1851939 A4 EP 1851939A4
Authority
EP
European Patent Office
Prior art keywords
communication system
media communication
integrated multi
integrated
media
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP06720389A
Other languages
German (de)
French (fr)
Other versions
EP1851939A2 (en
Inventor
Jens Skakkebaek
Heine Frifeldt
Anthony Shaffer
David Forney
Willem R B Potze
Lutz Birkhahn
Shahriar Vaghar
Yang Wang
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Avaya Inc
Original Assignee
Avaya Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US11/053,270 external-priority patent/US8559605B2/en
Priority claimed from US11/053,709 external-priority patent/US7330537B2/en
Priority claimed from US11/053,537 external-priority patent/US7564954B2/en
Priority claimed from US11/053,147 external-priority patent/US8233594B2/en
Priority claimed from US11/053,272 external-priority patent/US7321655B2/en
Priority claimed from US11/053,054 external-priority patent/US8059793B2/en
Priority claimed from US11/053,146 external-priority patent/US7346150B2/en
Priority claimed from US11/053,271 external-priority patent/US7808980B2/en
Priority claimed from US11/053,411 external-priority patent/US8175233B2/en
Priority claimed from US11/053,539 external-priority patent/US20060177024A1/en
Priority claimed from US11/053,538 external-priority patent/US20060177014A1/en
Priority claimed from US11/053,736 external-priority patent/US20060177015A1/en
Priority claimed from US11/053,425 external-priority patent/US7724880B2/en
Priority claimed from US11/053,376 external-priority patent/US20060177011A1/en
Application filed by Avaya Inc filed Critical Avaya Inc
Publication of EP1851939A2 publication Critical patent/EP1851939A2/en
Publication of EP1851939A4 publication Critical patent/EP1851939A4/en
Withdrawn legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53366—Message disposing or creating aspects
    • H04M3/53383—Message registering commands or announcements; Greetings
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/56—Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42136—Administration or customisation of services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/06—Message adaptation to terminal or network requirements
    • H04L51/066—Format adaptation, e.g. format conversion or compression
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/45—Aspects of automatic or semi-automatic exchanges related to voicemail messaging
    • H04M2203/4509—Unified messaging with single point of access to voicemail and other mail or messaging systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/45—Aspects of automatic or semi-automatic exchanges related to voicemail messaging
    • H04M2203/4527—Voicemail attached to other kind of message
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53333—Message receiving aspects
    • H04M3/53341—Message reply

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
EP06720389A 2005-02-07 2006-02-07 Integrated multi-media communication system Withdrawn EP1851939A4 (en)

Applications Claiming Priority (15)

Application Number Priority Date Filing Date Title
US11/053,538 US20060177014A1 (en) 2005-02-07 2005-02-07 System and method for providing data on voicemail appliance
US11/053,272 US7321655B2 (en) 2005-02-07 2005-02-07 Caching user information in an integrated communication system
US11/053,054 US8059793B2 (en) 2005-02-07 2005-02-07 System and method for voicemail privacy
US11/053,146 US7346150B2 (en) 2005-02-07 2005-02-07 Controlling messaging actions using form-based user interface
US11/053,271 US7808980B2 (en) 2005-02-07 2005-02-07 Integrated multi-media communication system
US11/053,270 US8559605B2 (en) 2005-02-07 2005-02-07 Extensible diagnostic tool
US11/053,537 US7564954B2 (en) 2005-02-07 2005-02-07 Form-based user interface for controlling messaging
US11/053,147 US8233594B2 (en) 2005-02-07 2005-02-07 Caching message information in an integrated communication system
US11/053,736 US20060177015A1 (en) 2005-02-07 2005-02-07 Message data access in multi-media integrated communication system
US11/053,425 US7724880B2 (en) 2005-02-07 2005-02-07 Networked voicemail
US11/053,709 US7330537B2 (en) 2005-02-07 2005-02-07 Integrating messaging server directory service with a communication system voice mail message interface
US11/053,376 US20060177011A1 (en) 2005-02-07 2005-02-07 System and method for providing code on voicemail appliance
US11/053,539 US20060177024A1 (en) 2005-02-07 2005-02-07 Integrated voice mail user/email system user setup in integrated multi-media communication system
US11/053,411 US8175233B2 (en) 2005-02-07 2005-02-07 Distributed cache system
PCT/US2006/004174 WO2006086335A2 (en) 2005-02-07 2006-02-07 Integrated multi-media communication system

Publications (2)

Publication Number Publication Date
EP1851939A2 EP1851939A2 (en) 2007-11-07
EP1851939A4 true EP1851939A4 (en) 2012-10-10

Family

ID=36793617

Family Applications (1)

Application Number Title Priority Date Filing Date
EP06720389A Withdrawn EP1851939A4 (en) 2005-02-07 2006-02-07 Integrated multi-media communication system

Country Status (3)

Country Link
EP (1) EP1851939A4 (en)
AU (1) AU2006212840A1 (en)
WO (1) WO2006086335A2 (en)

Families Citing this family (14)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8175233B2 (en) 2005-02-07 2012-05-08 Avaya Inc. Distributed cache system
US8059793B2 (en) 2005-02-07 2011-11-15 Avaya Inc. System and method for voicemail privacy
US7346150B2 (en) 2005-02-07 2008-03-18 Adomo, Inc. Controlling messaging actions using form-based user interface
US7724880B2 (en) 2005-02-07 2010-05-25 Avaya Inc. Networked voicemail
US7321655B2 (en) 2005-02-07 2008-01-22 Adomo, Inc. Caching user information in an integrated communication system
US8559605B2 (en) 2005-02-07 2013-10-15 Avaya Inc. Extensible diagnostic tool
US7330537B2 (en) 2005-02-07 2008-02-12 Adomo, Inc. Integrating messaging server directory service with a communication system voice mail message interface
US7564954B2 (en) 2005-02-07 2009-07-21 Adomo, Inc. Form-based user interface for controlling messaging
US8233594B2 (en) 2005-02-07 2012-07-31 Avaya Inc. Caching message information in an integrated communication system
US7808980B2 (en) 2005-02-07 2010-10-05 Avaya Inc. Integrated multi-media communication system
US8107598B2 (en) 2007-02-21 2012-01-31 Avaya Inc. Voicemail filtering and transcription
US8160212B2 (en) 2007-02-21 2012-04-17 Avaya Inc. Voicemail filtering and transcription
US8064576B2 (en) 2007-02-21 2011-11-22 Avaya Inc. Voicemail filtering and transcription
US8488751B2 (en) 2007-05-11 2013-07-16 Avaya Inc. Unified messenging system and method

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0913981A2 (en) * 1997-10-06 1999-05-06 Octel Communications Corporation Unified messaging system and method providing cached message streams
US20020049817A1 (en) * 2001-07-12 2002-04-25 Eatamar Drory Storageless system and method for unified messaging on existing mail accounts via standard internet mail protocols
EP1235395A1 (en) * 2001-02-23 2002-08-28 Avaya, Inc. Method and device for unified messaging
US20030053444A1 (en) * 1998-03-02 2003-03-20 Robert Swartz Internet controlled telephone system

Family Cites Families (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7082469B2 (en) * 2000-06-09 2006-07-25 Gold Mustache Publishing, Inc. Method and system for electronic song dedication
EP1271907A1 (en) * 2001-06-29 2003-01-02 Avaya UK Unified messaging configuration for system using multiple protocols

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0913981A2 (en) * 1997-10-06 1999-05-06 Octel Communications Corporation Unified messaging system and method providing cached message streams
US20030053444A1 (en) * 1998-03-02 2003-03-20 Robert Swartz Internet controlled telephone system
EP1235395A1 (en) * 2001-02-23 2002-08-28 Avaya, Inc. Method and device for unified messaging
US20020049817A1 (en) * 2001-07-12 2002-04-25 Eatamar Drory Storageless system and method for unified messaging on existing mail accounts via standard internet mail protocols

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
See also references of WO2006086335A2 *

Also Published As

Publication number Publication date
EP1851939A2 (en) 2007-11-07
AU2006212840A1 (en) 2006-08-17
WO2006086335A2 (en) 2006-08-17
WO2006086335A3 (en) 2007-02-08

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Legal Events

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PUAI Public reference made under article 153(3) epc to a published international application that has entered the european phase

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DAX Request for extension of the european patent (deleted)
RAP1 Party data changed (applicant data changed or rights of an application transferred)

Owner name: AVAYA INC.

A4 Supplementary search report drawn up and despatched

Effective date: 20120906

RIC1 Information provided on ipc code assigned before grant

Ipc: H04M 3/533 20060101AFI20120831BHEP

Ipc: H04L 12/58 20060101ALI20120831BHEP

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