US20090212978A1 - System for managing a fleet of automotive vehicles - Google Patents

System for managing a fleet of automotive vehicles Download PDF

Info

Publication number
US20090212978A1
US20090212978A1 US12/435,670 US43567009A US2009212978A1 US 20090212978 A1 US20090212978 A1 US 20090212978A1 US 43567009 A US43567009 A US 43567009A US 2009212978 A1 US2009212978 A1 US 2009212978A1
Authority
US
United States
Prior art keywords
control circuit
vehicle
signal
radio
receiver
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
US12/435,670
Inventor
Robert Ramseyer
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
B&G TECHNOLOGIES LLC
B&G Technologies Inc
Original Assignee
B&G Technologies Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US10/980,259 external-priority patent/US20050096939A1/en
Priority claimed from US11/776,077 external-priority patent/US20080015908A1/en
Priority claimed from US12/015,114 external-priority patent/US20080133432A1/en
Application filed by B&G Technologies Inc filed Critical B&G Technologies Inc
Priority to US12/435,670 priority Critical patent/US20090212978A1/en
Assigned to B&G TECHNOLOGIES, LLC reassignment B&G TECHNOLOGIES, LLC ASSIGNMENT OF ASSIGNORS INTEREST (SEE DOCUMENT FOR DETAILS). Assignors: RAMSEYER, ROBERT
Publication of US20090212978A1 publication Critical patent/US20090212978A1/en
Priority to US13/545,785 priority patent/US8907816B2/en
Priority to US14/565,096 priority patent/US10586292B2/en
Priority to US16/782,678 priority patent/US20200175618A1/en
Abandoned legal-status Critical Current

Links

Images

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/02Reservations, e.g. for tickets, services or events
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/087Inventory or stock management, e.g. order filling, procurement or balancing against orders
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C5/00Registering or indicating the working of vehicles
    • G07C5/008Registering or indicating the working of vehicles communicating information to a remotely located station
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C5/00Registering or indicating the working of vehicles
    • G07C5/08Registering or indicating performance data other than driving, working, idle, or waiting time, with or without registering driving, working, idle or waiting time
    • G07C5/0808Diagnosing performance data
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C5/00Registering or indicating the working of vehicles
    • G07C5/08Registering or indicating performance data other than driving, working, idle, or waiting time, with or without registering driving, working, idle or waiting time
    • G07C5/0841Registering performance data
    • G07C5/085Registering performance data using electronic data carriers
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C2205/00Indexing scheme relating to group G07C5/00
    • G07C2205/02Indexing scheme relating to group G07C5/00 using a vehicle scan tool

Definitions

  • the present invention relates to a system for managing a fleet of automotive vehicles.
  • Modern day automotive vehicles include a diagnostic port, also known as an OBDII port.
  • Various parameters regarding the vehicle are accessible from the diagnostic port. These parameters include odometer reading, fuel level, etc.
  • Modern vehicles also include a key fob having a mechanical button which, upon actuation, unlocks the vehicle.
  • key fobs have only a very limited range, typically about 30 or 40 feet. Consequently, a central station cannot use the fobs to selectively unlock vehicles at more distant locations from the central station.
  • a central station may automatically read the vehicle parameters once a vehicle enters a rental return lot in order to compute the rental charges.
  • a vehicle share fleet vehicles are parked after use in various locations. Thereafter, a user deciding to rent a vehicle contacts the base station which runs the fleet to determine the location of a nearby shared vehicle in the fleet. The base station determines the location of a nearby vehicle and conveys that information to the user.
  • the base station may transmit the location of a nearby vehicle to the user, it is still necessary for the authorized user to obtain the keys necessary to operate the vehicle. Although the base station may read and provide certain data to the vehicle through the diagnostic port, at present most vehicles may not be unlocked through the diagnostic port.
  • the present invention provides a system for managing a fleet of vehicles which overcomes the above-mentioned disadvantages of the previously known devices.
  • the system of the present invention comprises a control circuit which is mounted to the vehicle and electrically connected to the diagnostic or OBDII port in the automotive vehicle.
  • This control circuit preferably includes a program processor.
  • a radio receiver receives radio signals from a remote base station. That receiver has an output connected as an input signal to the control circuit.
  • the system further includes a key fob which is associated with the automotive vehicle.
  • the key fob includes a mechanical button which, upon activation, transmits a radio signal over a relatively short distance to unlock the vehicle associated with that fob.
  • An electromechanical actuator is then connected to an output from the control circuit so that, upon activation of the electromechanical actuator by the control circuit, the electromechanical actuator activates the fob button to unlock the vehicle doors.
  • essentially all vehicles come with two key fobs, each of which operate in the same fashion, but may have a means, such as an RFID tag, to distinguish between the two fobs.
  • a means such as an RFID tag
  • the user When a subsequent user desires to use a vehicle, the user contacts the base station to determine the location of a nearby vehicle. Any conventional means, such as text messaging over a cell phone, may be utilized to communicate between the user and the base station.
  • the base station After the user has contacted the base station to indicate a desire to rent a nearby vehicle, the base station, after verifying that the user is in fact an authorized user, determines the location of a nearby automotive vehicle. This may be done, for example, by a GPS unit on the vehicle which, upon command, transmits the location of the vehicle to the base station. That location is then transmitted to the authorized end user.
  • the authorized end user After the authorized end user locates the vehicle, the authorized end user again contacts the base station that the vehicle has been located. The base station then transmits a radio signal to the radio receiver. The radio receiver, in turn, generates an output signal to the control circuit which then generates an output signal to activate the electromechanical actuator to activate the fob button and unlock the vehicle doors. The user may then locate the second key fob within the interior of the vehicle and operate the vehicle as desired. Alternatively, the vehicle may be unlocked through the diagnostic port.
  • the authorized user After the authorized user is finished using the vehicle, the authorized user locks the second fob within the vehicle and then contacts the base station to indicate that the use of the vehicle has been completed.
  • the base station periodically acquires the vehicle information that has been monitored from the diagnostic port in order to compute the appropriate charges for the transaction.
  • an RFID reader in the event that the user leaves the vehicle after the use has been completed and takes the key fob with him or her, an RFID reader generates an output signal to the control circuit.
  • the control circuit then transmits a signal through its radio transmitter to the central station indicating that the key fob has been removed from the vehicle.
  • the central station may then immediately contact the last authorized user, e.g. through text messaging, to have the last user return the key fob to the vehicle.
  • FIG. 1 is a diagrammatic view of a preferred embodiment of the invention.
  • FIG. 2 is a block diagrammatic view of a preferred embodiment of the invention.
  • FIG. 1 a diagrammatic view of a system 10 for managing a fleet of automotive vehicles 12 is illustrated diagrammatically.
  • the system 10 includes a central station 14 which communicates with the automotive vehicles 12 by radio through a radio antenna 16 .
  • the vehicles 12 furthermore, may be at a known location, e.g. a rental vehicle return lot, or may be at various locations remote from the central station 14 .
  • the control circuit 20 is associated with each of the vehicles 12 .
  • the control circuit 20 includes a processor 22 such as a microprocessor, which electronically communicates with a diagnostic or OBDII port 24 on the vehicle through a vehicle communication interface 26 .
  • the processor 22 under control of a program contained in memory 28 , accesses various parameters for the vehicle. These parameters include, for example, odometer reading, fuel tank level, etc.
  • the control circuit also includes a global positioning system (GPS) circuit 30 which provides an output signal to the processor 22 indicative of the current position of the control circuit 20 .
  • GPS global positioning system
  • the control circuit 20 communicates with the central station 14 ( FIG. 1 ) through a radio transceiver 32 which may, for example, comprise a cellular telephone.
  • the transceiver 32 provides input signals to the processor 22 under program control and, similarly, under program control transmits signals back to the base station 14 .
  • Most automotive vehicles come with two separate key fobs 40 .
  • One key fob 40 is mounted to the control circuit 20 at a fixed location.
  • This key fob 40 includes a mechanical button 42 which, upon depression, unlocks the vehicle doors.
  • the key with the second key fob 41 is used by the driver to operate the vehicle.
  • An electromechanical actuator 44 is associated with the key fob 40 and has a movable member 46 which registers with the key fob button 42 . Consequently, upon actuation of the electromechanical actuator 44 , the member 46 extends and actuates the button 42 to unlock the vehicle.
  • the processor 22 controls the operation of the electromechanical actuator 44 through a control 48 . Consequently, under program control by the processor 22 , the processor 22 may selectively actuate the electromechanical fob button 42 to unlock the vehicle upon receipt of the appropriate command from the central station 14 .
  • the processor 22 may generate an enabling signal which enables normal operation of the vehicle. For example, the vehicle operation may be disrupted until receipt of the enabling signal.
  • Many fobs include an REID tag 50 so that the vehicle may detect the presence of the key fob 40 when the key fob 40 is relatively near the vehicle.
  • the RFID tag 50 typically differs not only between different vehicles, but also between the two fobs associated with a single vehicle.
  • An active RFID sensor 52 detects the presence or absence of the second key fob 40 used by the driver to operate the automotive vehicle.
  • the RFID sensor 52 provides a signal to the processor 22 .
  • Other types of sensors may alternatively be used to detect the presence or absence of the key fob 40 .
  • a key fob receptacle may be provided which detects the physical presence or absence of the key fob.
  • the system of the present invention is particularly advantageous for managing a fleet of automotive vehicles in a rental car fleet.
  • the rental car fleet may be maintained when not in use in a known rental fleet lot or, alternatively, the unused rental vehicles may be parked at various locations around the city waiting for the next subsequent user.
  • the second key fob 41 with its key to operate the vehicle is locked inside of the vehicle 12 .
  • An authorized user may then contact the central station to request the rental of a vehicle in any conventional fashion.
  • text messaging through a cellular telephone may be used to request the availability of a nearby automotive vehicle for rent.
  • the central station Upon receipt of the request by the central station, the central station determines the location of a nearby rental vehicle by accessing the GPS data for that vehicle. Such GPS data is preferably obtained through the transceiver by the central station 14 at the termination of an authorized use of the vehicle by an authorized user. That location is then stored at the central station 14 in an appropriate computer record.
  • the central station 14 may query rental vehicles through the transceiver 32 and processor 22 of the current location of the vehicle through the GPS system 30 . In either case, the location of a nearby vehicle is determined and that information is then conveyed to the authorized user in any conventional fashion, such as through text messaging.
  • the authorized user Once the authorized user locates the vehicle, the authorized user again contacts the central station 14 to indicate that the vehicle has been found. At that time, the central station 14 transmits a radio signal to the transceiver 32 . That radio signal is processed under program control by the processor 22 which then generates an activation command to the electromechanical actuator 44 through the control 48 . Upon doing so, the electromechanical actuator 44 pushes or activates the fob button 42 to unlock the vehicle. The authorized user then finds the second or other key fob within the interior of the vehicle, e.g. in the glove compartment, and then utilizes the vehicle as desired.
  • the authorized user again locks the second key fob within the interior of the car and contacts the central station 14 to indicate that rental of the vehicle is no longer required.
  • the central station 14 communicates through the transceiver 32 with the control circuit 20 to determine the various vehicle parameters, such as odometer, fuel level, etc., through the diagnostic port 24 . Such parameters may then be utilized by the central station to prepare the appropriate rental charges for the vehicle.
  • the RFID sensor 52 at the conclusion of the rental period will detect the presence or absence of the second key fob 41 by reading or attempting to read the RFID tag 50 on the second key fob 41 .
  • an output signal is provided to the processor 22 .
  • the processor 22 then transmits a signal to the central station 14 through the transceiver 32 that the key fob has been removed from the vehicle at the end of the rental period.
  • the central station 14 may immediately contact the last authorized user, e.g. by text messaging, to instruct that authorized user to return the key fob to the vehicle.
  • the present invention provides a simple and yet highly effective system for managing a fleet of automotive vehicles which is particularly useful for a shared automotive vehicle fleet.

Abstract

A system for managing a fleet of automotive vehicles having a program control circuit. A radio receiver receives radio signals from a remote station and that receiver has an output connected as an input signal to the digital circuit. A key fob having a mechanical button transmits the radio signal to unlock the vehicle associated with the fob. An electromechanical actuator is connected to an output from the control circuit and, upon activation, actuates the fob button to unlock the vehicle. This allows the central station to selectively unlock vehicles at remote locations.

Description

    CROSS REFERENCE TO RELATED APPLICATIONS
  • This application is a continuation-in-part of U.S. patent application Ser. No. 12/015,114 filed Jan. 16, 2008, which is a continuation-in-part of U.S. patent application Ser. No. 11/776,077 filed Jul. 11, 2007, which is a continuation-in-part of U.S. patent application Ser. No. 11/077,437 filed Mar. 10, 2005, which is a continuation-in-part of U.S. patent application Ser. No. 10/980,259 filed Nov. 3, 2004, which claims priority of U.S. Provisional Patent Application Ser. No. 60/516,931 filed Nov. 3, 2003.
  • BACKGROUND OF THE INVENTION
  • I. Field of the Invention
  • The present invention relates to a system for managing a fleet of automotive vehicles.
  • II. Description of Related Art
  • Modern day automotive vehicles include a diagnostic port, also known as an OBDII port. Various parameters regarding the vehicle are accessible from the diagnostic port. These parameters include odometer reading, fuel level, etc.
  • Currently, most vehicles cannot be unlocked by utilizing the diagnostic port. Consequently, to date, it has not been possible for a central station to remotely unlock vehicles at remote locations which may be miles away from the central station.
  • Modern vehicles also include a key fob having a mechanical button which, upon actuation, unlocks the vehicle. These key fobs, however, have only a very limited range, typically about 30 or 40 feet. Consequently, a central station cannot use the fobs to selectively unlock vehicles at more distant locations from the central station.
  • In many situations, however, such as vehicle rental fleets, it is desirable to not only read the vehicle parameters at a central station, but also to selectively unlock the vehicles from the central station. For example, a central station may automatically read the vehicle parameters once a vehicle enters a rental return lot in order to compute the rental charges.
  • In other situations, such as a vehicle share fleet, vehicles are parked after use in various locations. Thereafter, a user deciding to rent a vehicle contacts the base station which runs the fleet to determine the location of a nearby shared vehicle in the fleet. The base station determines the location of a nearby vehicle and conveys that information to the user.
  • Even though the base station may transmit the location of a nearby vehicle to the user, it is still necessary for the authorized user to obtain the keys necessary to operate the vehicle. Although the base station may read and provide certain data to the vehicle through the diagnostic port, at present most vehicles may not be unlocked through the diagnostic port.
  • Consequently, in these situations it has been necessary to provide or deliver the keys for the automotive vehicle to the authorized user or otherwise provide special access to the keys to the user.
  • SUMMARY OF THE PRESENT INVENTION
  • The present invention provides a system for managing a fleet of vehicles which overcomes the above-mentioned disadvantages of the previously known devices.
  • In brief, the system of the present invention comprises a control circuit which is mounted to the vehicle and electrically connected to the diagnostic or OBDII port in the automotive vehicle. This control circuit preferably includes a program processor.
  • A radio receiver receives radio signals from a remote base station. That receiver has an output connected as an input signal to the control circuit.
  • The system further includes a key fob which is associated with the automotive vehicle. The key fob includes a mechanical button which, upon activation, transmits a radio signal over a relatively short distance to unlock the vehicle associated with that fob. An electromechanical actuator is then connected to an output from the control circuit so that, upon activation of the electromechanical actuator by the control circuit, the electromechanical actuator activates the fob button to unlock the vehicle doors.
  • In operation, essentially all vehicles come with two key fobs, each of which operate in the same fashion, but may have a means, such as an RFID tag, to distinguish between the two fobs. After a vehicle has been used, one key fob is left within the vehicle, e.g. in the glove compartment, and the vehicle is then locked.
  • When a subsequent user desires to use a vehicle, the user contacts the base station to determine the location of a nearby vehicle. Any conventional means, such as text messaging over a cell phone, may be utilized to communicate between the user and the base station.
  • After the user has contacted the base station to indicate a desire to rent a nearby vehicle, the base station, after verifying that the user is in fact an authorized user, determines the location of a nearby automotive vehicle. This may be done, for example, by a GPS unit on the vehicle which, upon command, transmits the location of the vehicle to the base station. That location is then transmitted to the authorized end user.
  • After the authorized end user locates the vehicle, the authorized end user again contacts the base station that the vehicle has been located. The base station then transmits a radio signal to the radio receiver. The radio receiver, in turn, generates an output signal to the control circuit which then generates an output signal to activate the electromechanical actuator to activate the fob button and unlock the vehicle doors. The user may then locate the second key fob within the interior of the vehicle and operate the vehicle as desired. Alternatively, the vehicle may be unlocked through the diagnostic port.
  • After the authorized user is finished using the vehicle, the authorized user locks the second fob within the vehicle and then contacts the base station to indicate that the use of the vehicle has been completed. The base station periodically acquires the vehicle information that has been monitored from the diagnostic port in order to compute the appropriate charges for the transaction.
  • In addition, in the event that the user leaves the vehicle after the use has been completed and takes the key fob with him or her, an RFID reader generates an output signal to the control circuit. The control circuit then transmits a signal through its radio transmitter to the central station indicating that the key fob has been removed from the vehicle. The central station may then immediately contact the last authorized user, e.g. through text messaging, to have the last user return the key fob to the vehicle.
  • BRIEF DESCRIPTION OF THE DRAWING
  • A better understanding of the present invention will be had upon reference to the following detailed description when read in conjunction with the accompanying drawing, wherein like reference characters refer to like parts throughout the several views, and in which:
  • FIG. 1 is a diagrammatic view of a preferred embodiment of the invention; and
  • FIG. 2 is a block diagrammatic view of a preferred embodiment of the invention.
  • DETAILED DESCRIPTION OF A PREFERRED EMBODIMENT OF THE PRESENT INVENTION
  • With reference first to FIG. 1, a diagrammatic view of a system 10 for managing a fleet of automotive vehicles 12 is illustrated diagrammatically. The system 10 includes a central station 14 which communicates with the automotive vehicles 12 by radio through a radio antenna 16. The vehicles 12, furthermore, may be at a known location, e.g. a rental vehicle return lot, or may be at various locations remote from the central station 14.
  • With reference now to FIG. 2, a control circuit 20 is associated with each of the vehicles 12. The control circuit 20 includes a processor 22 such as a microprocessor, which electronically communicates with a diagnostic or OBDII port 24 on the vehicle through a vehicle communication interface 26. The processor 22, under control of a program contained in memory 28, accesses various parameters for the vehicle. These parameters include, for example, odometer reading, fuel tank level, etc.
  • The control circuit also includes a global positioning system (GPS) circuit 30 which provides an output signal to the processor 22 indicative of the current position of the control circuit 20. Such GPS systems 30 are conventional in construction so that a further description thereof is unnecessary.
  • The control circuit 20 communicates with the central station 14 (FIG. 1) through a radio transceiver 32 which may, for example, comprise a cellular telephone. The transceiver 32 provides input signals to the processor 22 under program control and, similarly, under program control transmits signals back to the base station 14.
  • Most automotive vehicles come with two separate key fobs 40. One key fob 40 is mounted to the control circuit 20 at a fixed location. This key fob 40 includes a mechanical button 42 which, upon depression, unlocks the vehicle doors. The key with the second key fob 41 is used by the driver to operate the vehicle.
  • An electromechanical actuator 44 is associated with the key fob 40 and has a movable member 46 which registers with the key fob button 42. Consequently, upon actuation of the electromechanical actuator 44, the member 46 extends and actuates the button 42 to unlock the vehicle.
  • The processor 22 controls the operation of the electromechanical actuator 44 through a control 48. Consequently, under program control by the processor 22, the processor 22 may selectively actuate the electromechanical fob button 42 to unlock the vehicle upon receipt of the appropriate command from the central station 14. Optionally the processor 22 may generate an enabling signal which enables normal operation of the vehicle. For example, the vehicle operation may be disrupted until receipt of the enabling signal.
  • Many fobs include an REID tag 50 so that the vehicle may detect the presence of the key fob 40 when the key fob 40 is relatively near the vehicle. The RFID tag 50, however, typically differs not only between different vehicles, but also between the two fobs associated with a single vehicle.
  • An active RFID sensor 52 detects the presence or absence of the second key fob 40 used by the driver to operate the automotive vehicle. The RFID sensor 52 provides a signal to the processor 22. Other types of sensors, however, may alternatively be used to detect the presence or absence of the key fob 40. For example, a key fob receptacle may be provided which detects the physical presence or absence of the key fob.
  • In practice the system of the present invention is particularly advantageous for managing a fleet of automotive vehicles in a rental car fleet. The rental car fleet may be maintained when not in use in a known rental fleet lot or, alternatively, the unused rental vehicles may be parked at various locations around the city waiting for the next subsequent user. In this case, the second key fob 41 with its key to operate the vehicle is locked inside of the vehicle 12.
  • An authorized user may then contact the central station to request the rental of a vehicle in any conventional fashion. For example, text messaging through a cellular telephone may be used to request the availability of a nearby automotive vehicle for rent.
  • Upon receipt of the request by the central station, the central station determines the location of a nearby rental vehicle by accessing the GPS data for that vehicle. Such GPS data is preferably obtained through the transceiver by the central station 14 at the termination of an authorized use of the vehicle by an authorized user. That location is then stored at the central station 14 in an appropriate computer record.
  • Alternatively, upon receipt of a request for an automotive vehicle from an authorized user, the central station 14 may query rental vehicles through the transceiver 32 and processor 22 of the current location of the vehicle through the GPS system 30. In either case, the location of a nearby vehicle is determined and that information is then conveyed to the authorized user in any conventional fashion, such as through text messaging.
  • Once the authorized user locates the vehicle, the authorized user again contacts the central station 14 to indicate that the vehicle has been found. At that time, the central station 14 transmits a radio signal to the transceiver 32. That radio signal is processed under program control by the processor 22 which then generates an activation command to the electromechanical actuator 44 through the control 48. Upon doing so, the electromechanical actuator 44 pushes or activates the fob button 42 to unlock the vehicle. The authorized user then finds the second or other key fob within the interior of the vehicle, e.g. in the glove compartment, and then utilizes the vehicle as desired.
  • At the conclusion of the rental period by the authorized user, the authorized user again locks the second key fob within the interior of the car and contacts the central station 14 to indicate that rental of the vehicle is no longer required. At that time, the central station 14 communicates through the transceiver 32 with the control circuit 20 to determine the various vehicle parameters, such as odometer, fuel level, etc., through the diagnostic port 24. Such parameters may then be utilized by the central station to prepare the appropriate rental charges for the vehicle.
  • In order for the system to operate smoothly, it is necessary that the authorized user lock the second fob 41 with the key in the interior of the vehicle following the rental use by that user. However, in some cases, the authorized user may forget to lock the key fob 41 with the key within the vehicle and, instead, inadvertently take the key fob 41 with him or her.
  • In that situation, the RFID sensor 52 at the conclusion of the rental period will detect the presence or absence of the second key fob 41 by reading or attempting to read the RFID tag 50 on the second key fob 41. In the event that the REID sensor 52 is unable to do so, an output signal is provided to the processor 22. The processor 22 then transmits a signal to the central station 14 through the transceiver 32 that the key fob has been removed from the vehicle at the end of the rental period. When this occurs, the central station 14 may immediately contact the last authorized user, e.g. by text messaging, to instruct that authorized user to return the key fob to the vehicle.
  • From the foregoing, it can be seen that the present invention provides a simple and yet highly effective system for managing a fleet of automotive vehicles which is particularly useful for a shared automotive vehicle fleet.
  • Having described my invention, however, many modifications thereto will become apparent to those skilled in the art to which it pertains without deviation from the spirit of the invention as defined by the scope of the appended claims.

Claims (8)

1. A system for managing a fleet of automotive vehicles comprising:
a programmed control circuit,
a radio receiver which receives radio signals, said receiver having an output connected as an input signal to said control circuit,
a key fob having a mechanical button whiich, upon actuation, transmits a radio signal to unlock the vehicle associated with said fob,
an electromechanical actuator connected to an output from said control circuit which, upon activation, actuates said fob button,
said control circuit programmed to generate an output signal to activate said electromechanical actuator upon receipt of a preset radio signal by said receiver.
2. The invention as defined in claim 1 wherein each vehicle has a diagnostic port which provides access to data regarding a plurality of vehicle parameters, wherein said control circuit is electrically connected to the diagnostic port on its associated vehicle, said control circuit programmed to read the vehicle parameters from the diagnostic port, said control circuit comprising a radio transmitter which transmits said vehicle parameters to said remote station.
3. The invention as defined in claim 2 comprising a GPS receiver having its location output signal connected as an input signal to said control circuit, said control circuit programmed to transmit said location output signal by said radio transmitter.
4. The invention as defined in claim 2 wherein said control circuit comprises an RFID receiver which provides an output signal to said control circuit indicative of the absence or presence of a preset RFID tag, said control circuit selectively activates said radio transmitter to transmit a signal to the remote station.
5. The invention as defined in claim 1 wherein said control circuit comprises a processor.
6. The system as defined in claim 1 wherein said control circuit generates an enabling signal upon receipt of said preset radio signal to allow normal operation of the vehicle.
7. A system for managing a fleet of automotive vehicles comprising
a programmed control circuit,
a radio receiver which receives radio signals, said receiver having an output connected as input signal to said control circuit,
wherein each vehicle has a diagnostic port which provides access to data regarding a plurality of vehicle parameters, wherein said control circuit is electrically connected to the diagnostic port on its associated vehicle said control circuit programmed to read the vehicle parameters from the diagnostic port, said control circuit comprising a radio transmitter which transmits said vehicle parameters,
a sensor which provides an output signal to said control circuit indicative of the absence or presence of vehicle keys in the vehicle, said control circuit selectively activating said radio transmitter to transmit a signal.
8. The system as defined in claim 7 wherein said sensor is an RFID receiver.
US12/435,670 2003-11-03 2009-05-05 System for managing a fleet of automotive vehicles Abandoned US20090212978A1 (en)

Priority Applications (4)

Application Number Priority Date Filing Date Title
US12/435,670 US20090212978A1 (en) 2003-11-03 2009-05-05 System for managing a fleet of automotive vehicles
US13/545,785 US8907816B2 (en) 2003-11-03 2012-07-10 Vehicle information collection system and module therefor
US14/565,096 US10586292B2 (en) 2003-11-03 2014-12-09 Vehicle information collection system and module therefor
US16/782,678 US20200175618A1 (en) 2003-11-03 2020-02-05 Vehicle Information Collection System and Module Therefor

Applications Claiming Priority (6)

Application Number Priority Date Filing Date Title
US51693103P 2003-11-03 2003-11-03
US10/980,259 US20050096939A1 (en) 2003-11-03 2004-11-03 Automated rental vehicle check-in system
US11/077,437 US20050159988A1 (en) 2003-11-03 2005-03-10 Automated vehicle check-in system
US11/776,077 US20080015908A1 (en) 2003-11-03 2007-07-11 Automated vehicle check-in system
US12/015,114 US20080133432A1 (en) 2003-11-03 2008-01-16 Automated rental vehicle check-in system
US12/435,670 US20090212978A1 (en) 2003-11-03 2009-05-05 System for managing a fleet of automotive vehicles

Related Parent Applications (1)

Application Number Title Priority Date Filing Date
US12/015,114 Continuation-In-Part US20080133432A1 (en) 2003-11-03 2008-01-16 Automated rental vehicle check-in system

Related Child Applications (2)

Application Number Title Priority Date Filing Date
US12/581,423 Continuation US20110093160A1 (en) 2003-11-03 2009-10-19 Vehicle check in method
US13/545,785 Continuation US8907816B2 (en) 2003-11-03 2012-07-10 Vehicle information collection system and module therefor

Publications (1)

Publication Number Publication Date
US20090212978A1 true US20090212978A1 (en) 2009-08-27

Family

ID=40997763

Family Applications (4)

Application Number Title Priority Date Filing Date
US12/435,670 Abandoned US20090212978A1 (en) 2003-11-03 2009-05-05 System for managing a fleet of automotive vehicles
US13/545,785 Active US8907816B2 (en) 2003-11-03 2012-07-10 Vehicle information collection system and module therefor
US14/565,096 Active 2026-09-08 US10586292B2 (en) 2003-11-03 2014-12-09 Vehicle information collection system and module therefor
US16/782,678 Abandoned US20200175618A1 (en) 2003-11-03 2020-02-05 Vehicle Information Collection System and Module Therefor

Family Applications After (3)

Application Number Title Priority Date Filing Date
US13/545,785 Active US8907816B2 (en) 2003-11-03 2012-07-10 Vehicle information collection system and module therefor
US14/565,096 Active 2026-09-08 US10586292B2 (en) 2003-11-03 2014-12-09 Vehicle information collection system and module therefor
US16/782,678 Abandoned US20200175618A1 (en) 2003-11-03 2020-02-05 Vehicle Information Collection System and Module Therefor

Country Status (1)

Country Link
US (4) US20090212978A1 (en)

Cited By (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2012019800A3 (en) * 2010-08-13 2012-04-05 Arwe Service Gmbh Method for vehicle conditioning and provision
US9129455B2 (en) 2012-02-21 2015-09-08 Fca Us Llc System and method to enable passive entry
US9373201B2 (en) 2012-05-23 2016-06-21 Enterprise Holdings, Inc. Rental/car-share vehicle access and management system and method
US9499128B2 (en) 2013-03-14 2016-11-22 The Crawford Group, Inc. Mobile device-enhanced user selection of specific rental vehicles for a rental vehicle reservation
US20180096540A1 (en) * 2015-02-20 2018-04-05 Denso Corporation Vehicle control system
US10377345B1 (en) * 2018-05-21 2019-08-13 GM Global Technology Operations LLC Configuration of a vehicle for use in a vehicle reservation network
US10515489B2 (en) 2012-05-23 2019-12-24 Enterprise Holdings, Inc. Rental/car-share vehicle access and management system and method
CN112562125A (en) * 2020-11-18 2021-03-26 深圳易马达科技有限公司 Wireless unlocking lease system
US11600163B2 (en) * 2019-03-07 2023-03-07 Robert SOBIE Key return portal

Families Citing this family (13)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US9530121B2 (en) 2011-12-19 2016-12-27 Hunter Engineering Company Vehicle service procedures
US20130187791A1 (en) * 2012-01-20 2013-07-25 Hamilton Sundstrand Corporation Electronic paper hour meter or cycle counter
US8965624B2 (en) 2012-08-14 2015-02-24 Ebay Inc. Method and system of vehicle tracking portal
NO2833907T3 (en) * 2012-11-02 2018-07-28
DE202012104439U1 (en) * 2012-11-16 2012-12-03 Thomas Dominik Schwanhäuser Device for controlling the mileage of a motor vehicle
US10417839B2 (en) 2016-05-25 2019-09-17 Navigation Research Company System and method for vehicle assessment and uses thereof
US20190130668A1 (en) * 2017-10-30 2019-05-02 Mitchell Repair Information Company, Llc System and method for generating augmented checklist
US10650615B2 (en) 2017-10-30 2020-05-12 Mitchell Repair Information Company, Llc System and method for scheduling based on vehicle condition reported by vehicle
US10670411B2 (en) * 2017-12-29 2020-06-02 Lyft Inc. Efficient matching of service providers and service requests across a fleet of autonomous vehicles
KR102497357B1 (en) * 2018-08-07 2023-02-10 현대자동차주식회사 Vehicle and controlling method of vehicle
US11400772B2 (en) 2020-02-26 2022-08-02 Ateq Scanning method and device for tire pressure monitoring system (tpms) protocols
FR3109850B1 (en) 2020-04-29 2022-12-30 Ateq DEVICE FOR AN ELECTRONIC SYSTEM FOR MONITORING THE TIRE PRESSURE OF A MOTOR VEHICLE
RU204907U1 (en) * 2021-01-18 2021-06-17 Дмитрий Владимирович Нишпал Self-service terminal for computer diagnostics of vehicle electronic systems

Citations (19)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5812070A (en) * 1994-07-29 1998-09-22 Honda Giken Kogyo Kabushiki Kaisha Shared vehicle rental system
US6006148A (en) * 1997-06-06 1999-12-21 Telxon Corporation Automated vehicle return system
US6141610A (en) * 1998-09-08 2000-10-31 Trimble Navigation Limited Automated vehicle monitoring system
US20010037298A1 (en) * 1999-05-19 2001-11-01 Ehrman Kenneth S. Fully automated vehicle rental system
US6338010B1 (en) * 1998-09-03 2002-01-08 Delco Electronics Corporation Multi-sensor module for communicating sensor information over a vehicle data bus
US6408232B1 (en) * 2000-04-18 2002-06-18 Agere Systems Guardian Corp. Wireless piconet access to vehicle operational statistics
US20020184062A1 (en) * 2001-05-30 2002-12-05 Melvin Diaz Vehicle management system
US20030130913A1 (en) * 1999-05-19 2003-07-10 Ehrman Kenneth S. Robust wireless communications system architecture and asset management applications performed thereon
US6636790B1 (en) * 2000-07-25 2003-10-21 Reynolds And Reynolds Holdings, Inc. Wireless diagnostic system and method for monitoring vehicles
US6647420B2 (en) * 2001-01-18 2003-11-11 Reynolds And Reynolds Holdings, Inc. Enterlink for providing a federated business to business system that interconnects applications of multiple companies
US20030225707A1 (en) * 2002-01-09 2003-12-04 Ehrman Kenneth S. System and method for managing a remotely located asset
US6816760B1 (en) * 2003-05-13 2004-11-09 Actron Manufacturing Company Enclosure with interface device for facilitating communications between an electronic device and a vehicle diagnostic system
US20050029872A1 (en) * 2003-08-08 2005-02-10 Ehrman Kenneth S. Universal power supply
US20050150952A1 (en) * 2000-10-11 2005-07-14 Chung Kevin K. Article tracking method and system
US20060038656A1 (en) * 2001-12-19 2006-02-23 Lear Corporation Universal garage door operating system and method
US20080186166A1 (en) * 2000-06-30 2008-08-07 Zhou Peter Y Systems and Methods For Monitoring and Tracking
US20090184812A1 (en) * 2007-08-09 2009-07-23 Michael Drew User Configured Display System For Motor Vehicle
US20090243791A1 (en) * 2008-03-28 2009-10-01 Partin Dale L Mini fob with improved human machine interface
US20100033342A1 (en) * 2008-08-08 2010-02-11 General Motors Corporation Method of finding a key to a mobile vehicle

Family Cites Families (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7904219B1 (en) * 2000-07-25 2011-03-08 Htiip, Llc Peripheral access devices and sensors for use with vehicle telematics devices and systems
JP2002228552A (en) 2001-01-31 2002-08-14 Mazda Motor Corp Remote failure diagnostic server of vehicle, remote failure diagnostic method of vehicle, remote failure diagnostic program, on-vehicle remote failure diagnostic system and remote failure diagnostic system of vehicle
US6701233B2 (en) * 2001-06-01 2004-03-02 Actron Manufacturing Company Scan tool with dropped communications detection and recovery and improved protocol selection
US6807469B2 (en) * 2001-06-15 2004-10-19 Carcheckup, Llc Auto diagnostic method and device
KR20030001665A (en) 2001-06-26 2003-01-08 주식회사 미니맥스 소프트웨어 A management system of a car
JP2003076803A (en) 2001-08-31 2003-03-14 Mitsubishi Electric Corp Vehicle maintenance information providing system, and vehicle maintenance information providing method
JP4080769B2 (en) 2002-03-15 2008-04-23 ソフトバンクモバイル株式会社 Used car sales brokerage system
US20040249557A1 (en) * 2003-05-28 2004-12-09 Wherenet Corp Vehicle tag used for transmitting vehicle telemetry data
US20050090941A1 (en) * 2003-10-22 2005-04-28 General Motors Corporation Telematics based programming gateway
US7469171B2 (en) * 2004-02-13 2008-12-23 Gordon-Darby Systems, Inc. Method and system for vehicle emissions testing at a kiosk through on-board diagnostics unit inspection
US10373400B2 (en) * 2005-12-31 2019-08-06 General Motors Llc Vehicle email notification system and method
US8452673B2 (en) * 2009-10-20 2013-05-28 Procon, Inc. System for processing data acquired from vehicle diagnostic interface for vehicle inventory monitoring

Patent Citations (24)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5812070A (en) * 1994-07-29 1998-09-22 Honda Giken Kogyo Kabushiki Kaisha Shared vehicle rental system
US6006148A (en) * 1997-06-06 1999-12-21 Telxon Corporation Automated vehicle return system
US6338010B1 (en) * 1998-09-03 2002-01-08 Delco Electronics Corporation Multi-sensor module for communicating sensor information over a vehicle data bus
US6141610A (en) * 1998-09-08 2000-10-31 Trimble Navigation Limited Automated vehicle monitoring system
US20010037298A1 (en) * 1999-05-19 2001-11-01 Ehrman Kenneth S. Fully automated vehicle rental system
US6898493B2 (en) * 1999-05-19 2005-05-24 I.D. Systems, Inc. Fully automated vehicle rental system
US20030130913A1 (en) * 1999-05-19 2003-07-10 Ehrman Kenneth S. Robust wireless communications system architecture and asset management applications performed thereon
US20030195825A1 (en) * 1999-05-19 2003-10-16 I.D. Systems, Inc. System and method for managing remotely and distantly located assets
US20040015419A1 (en) * 1999-05-19 2004-01-22 I.D. Systems, Inc. System architecture and communications for an asset management system
US6408232B1 (en) * 2000-04-18 2002-06-18 Agere Systems Guardian Corp. Wireless piconet access to vehicle operational statistics
US20080186166A1 (en) * 2000-06-30 2008-08-07 Zhou Peter Y Systems and Methods For Monitoring and Tracking
US6636790B1 (en) * 2000-07-25 2003-10-21 Reynolds And Reynolds Holdings, Inc. Wireless diagnostic system and method for monitoring vehicles
US6732031B1 (en) * 2000-07-25 2004-05-04 Reynolds And Reynolds Holdings, Inc. Wireless diagnostic system for vehicles
US20050150952A1 (en) * 2000-10-11 2005-07-14 Chung Kevin K. Article tracking method and system
US6647420B2 (en) * 2001-01-18 2003-11-11 Reynolds And Reynolds Holdings, Inc. Enterlink for providing a federated business to business system that interconnects applications of multiple companies
US20020184062A1 (en) * 2001-05-30 2002-12-05 Melvin Diaz Vehicle management system
US20060038656A1 (en) * 2001-12-19 2006-02-23 Lear Corporation Universal garage door operating system and method
US20030225707A1 (en) * 2002-01-09 2003-12-04 Ehrman Kenneth S. System and method for managing a remotely located asset
US20030216976A1 (en) * 2002-01-09 2003-11-20 I.D. Systems, Inc. System and method for remotely managing maintenance operations associated with an asset
US6816760B1 (en) * 2003-05-13 2004-11-09 Actron Manufacturing Company Enclosure with interface device for facilitating communications between an electronic device and a vehicle diagnostic system
US20050029872A1 (en) * 2003-08-08 2005-02-10 Ehrman Kenneth S. Universal power supply
US20090184812A1 (en) * 2007-08-09 2009-07-23 Michael Drew User Configured Display System For Motor Vehicle
US20090243791A1 (en) * 2008-03-28 2009-10-01 Partin Dale L Mini fob with improved human machine interface
US20100033342A1 (en) * 2008-08-08 2010-02-11 General Motors Corporation Method of finding a key to a mobile vehicle

Cited By (23)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2012019800A3 (en) * 2010-08-13 2012-04-05 Arwe Service Gmbh Method for vehicle conditioning and provision
EP3324347A1 (en) * 2010-08-13 2018-05-23 arwe Holding GmbH Method for vehicle conditioning and provision
US9129455B2 (en) 2012-02-21 2015-09-08 Fca Us Llc System and method to enable passive entry
US10515489B2 (en) 2012-05-23 2019-12-24 Enterprise Holdings, Inc. Rental/car-share vehicle access and management system and method
US9373201B2 (en) 2012-05-23 2016-06-21 Enterprise Holdings, Inc. Rental/car-share vehicle access and management system and method
US11694481B2 (en) 2012-05-23 2023-07-04 Enterprise Holdings, Inc. Rental/car-share vehicle access and management system and method
US11037375B2 (en) 2012-05-23 2021-06-15 Enterprise Holdings, Inc. Rental/car-share vehicle access and management system and method
US9710975B2 (en) 2012-05-23 2017-07-18 Enterprise Holdings, Inc. Rental/car-share vehicle access and management system and method
US10850705B2 (en) 2013-03-14 2020-12-01 The Crawford Group, Inc. Smart key emulation for vehicles
US9701281B2 (en) 2013-03-14 2017-07-11 The Crawford Group, Inc. Smart key emulation for vehicles
US11833997B2 (en) 2013-03-14 2023-12-05 The Crawford Group, Inc. Mobile device-enhanced pickups for rental vehicle transactions
US11697393B2 (en) 2013-03-14 2023-07-11 The Crawford Group, Inc. Mobile device-enhanced rental vehicle returns
US10059304B2 (en) 2013-03-14 2018-08-28 Enterprise Holdings, Inc. Method and apparatus for driver's license analysis to support rental vehicle transactions
US9499128B2 (en) 2013-03-14 2016-11-22 The Crawford Group, Inc. Mobile device-enhanced user selection of specific rental vehicles for a rental vehicle reservation
US10549721B2 (en) 2013-03-14 2020-02-04 The Crawford Group, Inc. Mobile device-enhanced rental vehicle returns
US10308219B2 (en) 2013-03-14 2019-06-04 The Crawford Group, Inc. Smart key emulation for vehicles
US10899315B2 (en) 2013-03-14 2021-01-26 The Crawford Group, Inc. Mobile device-enhanced user selection of specific rental vehicles for a rental vehicle reservation
US20180096540A1 (en) * 2015-02-20 2018-04-05 Denso Corporation Vehicle control system
US10540829B2 (en) * 2015-02-20 2020-01-21 Denso Corporation Vehicle control system
CN110509887A (en) * 2018-05-21 2019-11-29 通用汽车环球科技运作有限责任公司 Vehicle configuration for vehicle subscription network
US10377345B1 (en) * 2018-05-21 2019-08-13 GM Global Technology Operations LLC Configuration of a vehicle for use in a vehicle reservation network
US11600163B2 (en) * 2019-03-07 2023-03-07 Robert SOBIE Key return portal
CN112562125A (en) * 2020-11-18 2021-03-26 深圳易马达科技有限公司 Wireless unlocking lease system

Also Published As

Publication number Publication date
US20150088367A1 (en) 2015-03-26
US20200175618A1 (en) 2020-06-04
US10586292B2 (en) 2020-03-10
US8907816B2 (en) 2014-12-09
US20120296513A1 (en) 2012-11-22

Similar Documents

Publication Publication Date Title
US20090212978A1 (en) System for managing a fleet of automotive vehicles
US8670929B2 (en) System and method for tracking a vehicle based on driver status
US6862443B2 (en) Remote communication system for use with a vehicle
US6917801B2 (en) Communication system for use with a vehicle
US9896063B2 (en) Remote vehicle access systems for fleet vehicles
US7075409B2 (en) Apparatus and method for a valet key based passive security system
US20040232229A1 (en) Access system
US20070188310A1 (en) Vehicle anti-theft apparatus and method
US11361596B2 (en) Method for shared vehicle storage management
US20110140839A1 (en) Method and system for disabling passive entry key located inside a vehicle
EP1740419B1 (en) Antitheft apparatus for vehicle and vehicle antitheft system
JP6465458B2 (en) Driver judgment system
US11427140B2 (en) Shared vehicle I/O expander
US11605031B2 (en) System for shared vehicle utilization management
US11605032B2 (en) System for shared vehicle maintenance and recovery
US20210327013A1 (en) Shared vehicle i/o expander method
US20210326480A1 (en) Device for shared vehicle misuse management
US20210326767A1 (en) System for sharing and monitoring vehicles
US20210326771A1 (en) Method for shared vehicle maintenance and recovery
US20190162862A1 (en) Method for locating a vehicle, method for operating a vehicle as well as system
US10807565B2 (en) Vehicle control device
US11613265B2 (en) Device for shared vehicle maintenance and recovery
US11314901B2 (en) Method for shared vehicle misuse management
US20210326790A1 (en) System for shared vehicle storage management
US20210326791A1 (en) Device for shared vehicle storage management

Legal Events

Date Code Title Description
AS Assignment

Owner name: B&G TECHNOLOGIES, LLC, MICHIGAN

Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNOR:RAMSEYER, ROBERT;REEL/FRAME:022860/0237

Effective date: 20090622

STCB Information on status: application discontinuation

Free format text: ABANDONED -- FAILURE TO RESPOND TO AN OFFICE ACTION