|Numéro de publication||US5826269 A|
|Type de publication||Octroi|
|Numéro de demande||US 08/493,095|
|Date de publication||20 oct. 1998|
|Date de dépôt||21 juin 1995|
|Date de priorité||21 juin 1995|
|État de paiement des frais||Payé|
|Autre référence de publication||US6230156|
|Numéro de publication||08493095, 493095, US 5826269 A, US 5826269A, US-A-5826269, US5826269 A, US5826269A|
|Cessionnaire d'origine||Microsoft Corporation|
|Exporter la citation||BiBTeX, EndNote, RefMan|
|Citations de brevets (8), Citations hors brevets (14), Référencé par (343), Classifications (27), Événements juridiques (6)|
|Liens externes: USPTO, Cession USPTO, Espacenet|
1. Field of the Invention
The present invention relates generally to networked systems, and more particularly, to the processing by a server of requests from a plurality of communicatively coupled computing machines in a network environment.
2. Discussion of the Related Art
Generally speaking, computer networks include a plurality of communicatively interconnected computing machines (e.g., terminals, micro-computers, mainframe, etc.). Networks seek to better utilize computer resources (e.g., memory, hard disks, printers, processors, files, programs, and processing capabilities) by enabling the constituent computing machines to share the computer resources.
Sharing computer resources in a network enables a requesting computing machine, also referred to as a client, to submit a request for an operation to be performed on another networked computer, referred to as a server. Servers, include for example, database servers, file servers, and print servers that respond to requests by clients for the associated resources provided by the servers. The server processes the request and provides an appropriate response informing the requesting client of the results. Instances in which such an arrangement is particularly beneficial exist where a large database is utilized by a number of users or where a set of users require access to a same set of information within a dynamic database. In such cases, well known benefits are realized by the sharing, via a database server, of access by users to the information and the operations performed by the database server upon the information such as for example performing searches of the database in response to requests submitted by the networked users.
In a typical client/server based network, a number of diverse clients are communicatively coupled to one or more servers in order to facilitate the submission of a variety of requests to the servers. A particular type of network server is a database server. Database servers maintain and manage a shared database in a network. By sharing the database, it is possible for the database server to maintain a single master copy of the database. Networked client computers send requests to the database server to add additional records to the database, remove records from the database, and update records in the database. In addition, the clients submit database queries to the database server concerning the information records stored in the database controlled by the database server.
Even with a database server dedicated essentially to responding to database requests, when a number of users submit queries to the server in a very short time period or the database server is processing a very large, non-interruptable task, a system bottleneck arises. Consider for example a business accounting system having a centralized database maintained and managed by a database server communicatively coupled to a number of client machines set up for use by accounting personnel. Assume that the accounting database includes various income and expense accounts. Associated with each account are a number of transaction dates, amounts, comments, etc. A number of accounting personnel may submit substantially simultaneous query requests to the database server. The database server, in response to the simultaneous requests, allocates its processing resources to process the query requests as quickly as possible, while avoiding errors resulting from a query to a partially updated database.
In general, there are various response time requirements for execution of database queries by a server. A client machine may submit a high priority query needing immediate attention. On the other hand, another client machine may submit a low priority request that may be responded to by the database server at a later time when higher priority queries are not pending.
Continuing with the foregoing example of a database server maintaining account information, a user may submit a high priority request via a network client requiring immediate attention by the server such as, for example, a particular account balance requiring an expedited response from the server. The client maintains a connection to the server until the client receives a response to the request from the server. In other instances, a user may not need an immediate response. For example a user logged onto a network client may need a set of previous day's balances for a designated set of accounts at the beginning of the following business day. Such a request would typically be considered a low-priority request.
In order to avoid tying up network resources such as database servers during high usage periods, known systems include means for delaying carrying out low priority requests from clients. In such systems, the user submits a low priority request, for example, during the previous business day. The request is processed in due course by the database server during a low-usage time (e.g. after business hours). The requesting client, rather than maintaining a connection to the server in order to receive an immediate response, typically terminates a network connection after transmitting the request. The requesting client receives the results at a later time after re-establishing a connection to a network entity containing the results of the request, or by receiving the results in printed form.
In a known system, a client submits a request to a connected server and then disconnects before receiving a response from the server. After processing the request, the server transmits the results to an electronic mail (email) location designated in the request. Thereafter, the client retrieves the results of the requests from the electronic mail location.
While submitting requests that direct the output to be mailed back to the client does, in effect, enable a client to "disconnect" between submitting a query and retrieving the results, it is inefficient from a design perspective, since it requires supporting, by the client machines, two separate and architecturally distinct interfaces to accomplish a single task. A client machine, in order to utilize such a system must support an on-line connection to the server for submitting a request and a separate email interface for reading the results. Furthermore, the presence of two different interfaces may require a user to learn how to use two separate software tools (e.g., an on-line server query tool to submit a request to the server, and another tool to interface the emailed results). Alternatively, additional integration software (e.g. a user shell) can be designed to accommodate both interfaces in a manner that is transparent to the user. However, there are clearly implementation costs and complexities that arise from the existence of this hybrid client/server interface.
Yet another approach to enabling a user to initiate a request to a server and disconnect before receiving the results involves the use of "detached processes." Detached processes are essentially programs that receive requests from users on client machines that are eventually to be submitted to a server. The detached processes may, in turn, impersonate the users while submitting the received requests to the server and obtaining the results. The user, at some later time, obtains the results of the request through yet another procedure such as establishing a connection with the detached process in order to obtain the results of the request. It is noted that, the detached processes are constrained by the same request/response protocols of the clients. For example, the detached processes will likely maintain a continuous connection to the server while the server processes the request.
The detached process approach, while providing a number of well known advantages over direct on-line connections to servers, have certain drawbacks. Since the detached process runs separately from the database server (either on the same machine or on a separate machine), there are processing, memory, and possibly network costs associated with sending the requests and results between the detached process and the database server. In addition, the detached process adds a separate element to the total system that must be monitored so that the detached process is always running and available to handle requests. Furthermore, the use of a detached process introduces yet another communication link in a network that must, in a secure network, be guarded. Thus, detached processes add complexity and administrative costs to the total system which, in some cases, are too prohibitive to justify implementation or use.
Accordingly, it is an object of the present invention to provide an efficient networked system that processes user requests submitted to a network server, the results of which are typically viewed at a later time.
Another object of the present invention is to provide a flexible client/server interface in a networked system enabling a wide variety of users to take advantage of the shared resources administered by the server.
Another more specific object of the present invention is to provide a non-online client/server interface that provides a level of resource security equivalent to on-line interfaces.
Another object of the present invention is to facilitate task scheduling by the server of user requests from connected client computers in a network, and thereby reduce the incidence of system bottlenecks that may arise with a server.
Yet another object of the present invention is to simplify the user interface and implementation costs associated with providing a variety of methods for initiating, processing, and obtaining the results of a request from a client to a server.
Additional objects, advantages and other novel features of the invention particularly pointed out in the appended claims will be apparent to those skilled in the art in view of the description that follows.
The above described objects are met in a networked system enabling clients to submit requests to a server via electronic mail. The system includes a client having an electronic mail interface for submitting a request to the server. The client initially submits the request to an email address in an email system. The email address corresponds to a electronic mailbox designated for the server.
An electronic mail interface in the server retrieves the request from the electronic mailbox. After the request is retrieved, an email processor interprets the contents of the request retrieved by the email interface, and submits an appropriate command request to a server request processor based upon the request.
In accordance with an illustrative embodiment of the present invention, a task scheduler periodically invokes the email processor to process the retrieved electronic mail messages from clients and submit appropriate command requests to the server request processor. After the server request processor generates a response to the command request, the email processor builds a response electronic mail message, including the response to the command request, based upon information contained in a header for the email request. Finally, the email interface transmits the response via email addressed to an electronic mailbox designated for the user that initiated the request.
Furthermore, in accordance with an illustrative embodiment of the present invention, the server is a database server and the email request comprises a database command. In the illustrative embodiment of the invention the database command comprises a database query in the form of a Structured Query Language (SQL) statement or stored procedure call.
FIG. 1 is a block diagram depicting an illustrative example of a network suitable for incorporating the present invention;
FIG. 2 is a block diagram showing the functional partition of a database server and supporting interface components in an illustrative embodiment of the present invention;
FIG. 3 is a diagram showing the record fields for an illustrative EMAIL message;
FIG. 4 shows the fields of a scheduler task record and a corresponding summary of the fields;
FIG. 5 is an illustrative example of an interface for use by an administrator to program tasks invoked by a task scheduler;
FIG. 6 is a flowchart summarizing the steps executed by the electronic mail interface shown in the functional block diagram of FIG. 2; and
FIG. 7 is a flowchart summarizing the steps executed by the electronic mail processor shown in the block diagram of FIG. 2.
Referring now to the figures, FIG. 1 schematically depicts an illustrative distributed processing network 10. The network 10 includes two local area networks (LANS), LAN A and LAN B. Each of these LANS includes a plurality of network client computers C1 -Cn. LAN A and LAN B are communicatively interconnected by a wide area network (WAN) link 12, and static routers 14 and 15 facilitate inter-network transfers of messages in a known manner between LAN A and LAN B.
WAN links 16 and 18 communicatively link LAN A and LAN B to an electronic mail (email) system 20. The email system 20 enables users to send and receive messages via electronic files stored and maintained on the email system 20. More particularly, message packets may be sent and retrieved by various clients C1 -Cn as well as an SQL Server 22.
The SQL server 22, in accordance with an illustrative embodiment of the present invention is a network server that is configured to respond to Structured Query Language (SQL) commands received from communicatively coupled client computers. It will be appreciated by those skilled in the art that the Clients C1 -Cn of LAN B may communicate with the server 22 through the static routers 14 and 15 and the WAN link 12. In accordance with the present invention, the SQL server 22 also maintains an account on the email system 20 referenced by an electronic mailbox address. Thus, the clients on both LAN A and LAN B may alternatively communicate with the SQL Server 22 via the email system 20.
Indeed, through the instrumentalities of the illustrative embodiment of the present invention, clients submit queries to the server 22 via the email system 20. The server 22 periodically retrieves these queries from the email system 20 for processing. Once the queries are processed, the server 22 transmits the results back to the email system 20, where they may be retrieved by the clients at a later time.
It should be noted that, for purposes of the preferred embodiment, the SQL server 22 refers to a server executing a particular software package by Microsoft® Corp. The Microsoft SQL Server is a multi-user database management service which allows a wide range of client applications and tools to share information safely, securely and effectively. Indeed the Microsoft SQL Server is supported by a number of front-end tools including spreadsheets, databases, development tools, and languages. However, consistent with the broader concepts and teachings of the present invention, the SQL server 22 is a specific example of a server that supports and executes requests submitted via electronic mail from the client computers. It is further noted that the present invention is applicable to a wide variety of alternative network topologies. In one such alternative network topology, the email system 20 and the SQL server 22 reside on the same LAN.
Continuing with the description of the illustrated embodiment, reference will now be made to FIG. 2, which shows a functional partition of the SQL Server 22 and supporting components. The various discrete blocks in FIG. 2 reflect functional partitions accomplished by software implementation on actual computer hardware systems, rather than hardware partitions. Indeed, while it is typically true that the mail client 24, the electronic mail system 20, and the SQL server 22 are distinct hardware components in a network, these functional units may correspond to processes running on the same physical hardware component. For example, a single machine may support both the mail system 20 and the SQL server 22.
A mail client 24 on a client computer is disposed for communication with the email system 20. The mail client 24 refers to that portion of a client process communicating with the mail system 20, and is specifically denoted as the mail client 24 for purposes of illustration, since the present invention generally concerns client-mail communication. Indeed, it is understood that a typical client possesses the capability to directly communicate with the SQL server 22 (for example, by way of LAN A) and to communicate with the email system 20. Direct communication with the server 22 is known and therefore is not specifically illustrated in the figures nor discussed herein.
Similarly, the email system 20 is of conventional design and therefore will not be described in detail in view of the knowledge of those skilled in the art. The email system 20 usually is present in the form of a distinct network server. Electronic mail messages are organized in a standardized format, or packet structure. Discrete components of this packet structure include a header comprising a source identification, a destination identification, date/time of transmission, subject, recipients of copies, as well as other known control and status information components. Appended to the packet is the mail message itself. In accordance with the illustrative embodiment of the invention, the mail message is an SQL server query which, as will be described in more detail below, is interpreted and processed by the server 22. However, the mail message may also comprise a record to be added to the SQL database or a request to delete or update a particular record from the database.
While the communication format and standards for the email system 20 are known and understood, it is significant to note that the present invention's utilization of the email system 20 realizes certain benefits, including system fault tolerance. For example, a break or disruption in a network link will not result in lost data. Instead, the information will merely be stored until the fault is repaired. In addition, an SQL client on a remote LAN can be configured to attempt to submit an SQL request to the SQL server 22 via the email system 20 when a WAN link connection becomes disrupted, or otherwise unavailable. An additional benefit includes a single type of interface (email) for transmitting requests and responses between a client and the server 22.
The email system 20 is illustrated in communication with the SQL server 22. The principal components of the SQL server 22 include an email interface 30, an email processor 32, and a scheduler 34 that invokes a set of tasks performed by the email processor 32. The SQL server 22 also includes an SQL Request processor 36 of known design. These principle components of the SQL server 22 cooperate to retrieve email messages addressed to the SQL server 22 in the email system 20, process the received email messages periodically under the control of the Scheduler 34, and if required, build and issue appropriate email messages containing the results of processed requests to the email system 20.
The email interface 30 is configured, for example by an administrator of the SQL server 22, to periodically logon to the email system 20 in order to check the electronic mail box of the SQL server 22. While logged onto the email system 20, an email receiver 38 reads all of the email messages currently stored in the email account for the SQL server 22. The email receiver 38 stores all of the previously unread messages in a received email message queue, also referred to as a mail "inbox" (not shown) in the SQL Server 22 for later access by the email processor 32. The mail "inbox" typically resides on a hard disk storage device associated with the SQL server 22.
While logged onto the email system, the email interface 30 also determines whether any email response messages are present in an email transmit message queue, also referred to as a mail "outbox" (not shown) in the SQL server 22. The mail "outbox" typically resides on the hard disk storage device of the SQL Server 22. If the mail outbox is not empty, then the email transmitter 40 of the email interface sends the email messages in the mail outbox to the email system 20. The operation of the email interface is illustrated in FIG. 6 described below.
The above described email receive and send operations are carried out in accordance with known email protocols prescribed by the email system 20. In the illustrative embodiment of the present invention, the mail interface 30 supports the well known Messaging Application Programming Interface (MAPI). However, other mail interfaces may be used in accordance with alternative embodiments of the invention as long as the ability is maintained for the SQL server 22 to receive email messages.
Database servers, such as the SQL server 22 generally do not have the capability to make direct calls to an email interface 30. However, the SQL server 22 includes a known mechanism for invoking external functions implemented according to a defined format called "extended stored procedures". The email processor 32 thus includes a stored procedure that invokes a set of extended stored procedures that provide an interface to bridge the operational gap between the SQL request processor 36 and the email interface 30. In this regard, the email processor 32 comprises a dynamic link library (dll) of extended stored procedures for facilitating finding a next message stored in the mail "inbox" of the SQL server 22, reading the message, interpreting the message (by means of an SQL request interpreter 42) in order to convert the message into a proper SQL request format, and submitting the interpreted request to the SQL request processor 36 in the SQL request format. The email processor 32 also includes a function for deleting the message from the mail "inbox" after submitting the request to the SQL request processor 36. However, in an alternative embodiment of the present invention, the email processor 32 does not delete an email message if the email message designates that it should not be deleted. Such an arrangement facilitates the periodic execution of a same request without a user having to re-submit the request.
The email processor 32 also receives responses from the SQL request processor 36 corresponding to previously submitted SQL requests. After receiving a response, an email response builder 44 formulates an email response message. The receiver of the email response is designated based upon the identity of the user identified in the sender field of the email request to which the SQL response corresponds. In addition, "cc:" copies are designated in the email response message based upon the contents of the "cc:" field in the email request. In addition, the message may include an attached file which is designated in the response email via an option in the interface to the email transmitter 40. The email generally sends SQL query results as an attached file in a well-known format such as a spreadsheet or ASCII text. The well-known formats allow the mail client 24 to view the query results using standard application software such as a spreadsheet program or text editor.
After building the email response message, the email processor 32 via an invoked extended stored procedure, places the email message in the mail "outbox" associated with the email transmitter 40. The email transmitter 40 sends email responses stored in the mail "outbox" to the electronic mailboxes within the email system 20 corresponding to the users that originally submitted the SQL requests via email as well as any valid cc'd users.
As previously explained, the email interface 30 performs its logon and email read and send operations on a periodic basis. In the illustrative embodiment of the present invention, the email processor 32 is provided with such capabilities as well, and indeed, these scheduling capabilities are expanded to include the capability of performing email request message filtering on the received email messages residing in the mail inbox of the SQL server 22. This capability is facilitated by the Scheduler 34 that governs not only when email SQL requests in the mail "inbox" are processed, but also which requests will be processed and how their results will be formatted in corresponding email responses. For example, the Scheduler 34 may invoke a task every 10 minutes to specifically search for email messages including "SQL: spreadsheet" in their "subject" field (explained below), and return results for such request in a "spreadsheet" format.
Generally, the Scheduler 34 invokes a set of tasks (described below in conjunction with FIG. 4) programmed by an administrator of the SQL Server 22 for processing the received email in the mail "inbox" of the SQL server 22 on a scheduled basis. In the illustrative embodiment of the invention, the administrator designates, for each task in the task list, whether a task will be executed just once, on demand, or periodically. If the task is executed periodically, then the administrator also programs a frequency at which the task is invoked. Examples of frequencies include monthly, weekly, daily, hourly, or even every "x" minutes.
The programmed tasks of the Scheduler 34 also include a "start time" and an "end time". The start time designates when the task is invoked for the first time in a given day, and the end time designates when the task will be disabled. The programmed tasks also include a "start date" and "end date". These task descriptors identify the date when the task will first be invoked and the date in which the task will be inactivated. The task will however remain in the task list of the Scheduler 34 in its disabled state.
Turning now to FIG. 3, a set of fields are schematically depicted that are included in an email message for use in conjunction with the present invention. In particular, the illustrative email message includes a sender field 50 designating the email account from which the email SQL request originates. As previously mentioned, the email processor 32 saves this value when processing an email request message from the mail "inbox" in order to later designate a proper receiver for the SQL server response. In a secure server environment, the SQL server may incorporate security procedures that use the contents of the sender field 50 to determine, using an appropriate verification mechanism, whether the identified sender is authorized to submit the SQL request. Such security mechanisms would be known to those skilled in the art.
The email messages also include a receiver field 52. In the context of the present invention, the receiver field of messages contained in the mail "inbox" contains the account name for the SQL Server 22. In alternative embodiments of the present invention, the SQL Server 22 may support a plurality of account names associated with various functions and services provided by the SQL Server 22. The receiver field 52 in a response email message from the SQL Server 22 is filled with the account name of the user that originally submitted an email SQL request to the SQL server 22.
The email messages also include a standard Date/Time field 54 identifying when an email message was sent to the electronic mailbox of the identified receiver in the email system 20. Such a field can be utilized by the SQL Server 22 to identify "stale" email requests in the mail "inbox".
A subject field 56 is a standard email message field utilized by senders of email to identify the general subject matter to which the email message pertains. However, in the illustrative embodiment of the present invention, the subject field is utilized in conjunction with "filters" associated with specialized tasks invoked by the Scheduler 36 (described above) in order to process the email request in a specific manner. The users of the email interface for submitting SQL requests to the SQL server 22 follow a "filtering" standard designated by the administrator in charge of programming the tasks invoked by the Scheduler 36. As a result, the users designate processing of their email SQL requests by the SQL server 22 in a certain manner by simply entering a proper sequence of characters in the subject field 56 of an email SQL request.
For example, a user might wish to receive the results of a email SQL request in the form of an attached spreadsheet file suitable for use with EXCEL (Trademark Microsoft Corporation). In this case, the user submits an email request and includes the text: "SQL: spreadsheet" in the subject field 56. A programmed task invoked by the Scheduler 36 having a filter corresponding to the "SQL: spreadsheet" character string identifies the SQL request in the mail "inbox", processes the SQL request, and returns a response in the EXCEL spreadsheet format. Another example is a user requesting to receive results simply as a text file within the mail message itself. In this case, the subject field 56 would read "SQL: text".
Of course, a wide variety of filters and resulting specialized processing of email SQL requests designating the filters is possible, and is generally only limited by the processing capabilities of the SQL server 22. In addition, while it is often easiest to designate the "filters" in the subject field 56, this information may alternatively be provided in an email message type field 58. Under this approach, the email processor 32, in accordance with the filtering criterion specified by an invoked task, searches the email message type field 58 of email messages in the mail "inbox" in order to apply the filtering criterion. Filters on the Sender field 50 and the email message text field 62 are also possible in alternative implementations.
In the illustrative embodiment, a copy list field 60 of an email message is utilized by the SQL processor 22 to distribute copies of the response to the email SQL request via a known "cc:" designation code in the email response to the sender of the email SQL request. As a result, any account that was provided the email SQL request (via the "cc:" email command) will also receive a copy of the email response submitted by the SQL server 22 to the email system 20.
Finally, an email message text field 62 includes an actual SQL command set forth in a manner usually designated by on-line users of the SQL Server 22. In the illustrative embodiment, the SQL command may consist of a SELECT statement that returns a query result set. Additionally, the SQL command may comprise an INSERT, an UPDATE, or a DELETE command in order to modify certain information within a database. The SQL command may also comprise a request to execute an identified stored procedure for performing a combination of data retrieval, manipulation, and modification steps.
Having described the primary fields of an email message and their function in the illustrative embodiment of the present invention, attention is now directed to FIG. 4 comprising fields included in a task record. As explained above, each task is separately invoked by the Scheduler 36 to traverse and selectively process the set of email SQL requests stored in the mail "inbox" of the SQL server 22. A number of the fields have been described above and therefore will not be discussed here in view of the descriptions that accompany the listed fields. It is further noted that the "command field" stores the "processmail" command issued by the Scheduler 36 commencing execution of the task by the email processor 32. In addition, the filter values, also stored in the command field, are passed as parameters associated with the processmail command. In addition, an exemplary administrator interface is provided in FIG. 5 for defining tasks in accordance with the illustrative embodiment of the present invention.
Reference is now made to the flowcharts in FIG. 6 and FIG. 7 respectively summarizing the steps comprising the principle operation of the email interface 30 and the email processor 32. The email interface 30 periodically checks the electronic mail box assigned to the SQL server 22 in the electronic mail system 20 for received SQL requests and sends completed responses from the SQL server 22 to designated recipients in the email system 20. The email processor 32 retrieves email messages placed by the email interface into the mail "inbox" of the SQL server 22, initiates the processing of SQL commands embedded within the email messages, and returns response messages to the mail "outbox" of the SQL server 22.
Turning now to FIG. 6, it is noted that in the preferred embodiment of the invention, the SQL server 22 maintains a constant connection with the email system 20. Therefore, after initially logging onto the email system 20, the SQL server 22 only re-establishes a connection and logs onto the email system if the connection is interrupted. In other embodiments of the invention, however, if the cost of maintaining a constant connection to the email system 20 is expensive, then additional procedures may be implemented for terminating the connection between the SQL server 22 and the email system 20 during periods of low usage.
At step 100 if the email interface 30 determines that the SQL server 22 is not connected and logged onto the email system 20, then control passes to step 102 wherein the email interface 30 establishes a connection and logs onto the email system 20. Otherwise, if the SQL server 22 is currently connected and logged onto the email system 20, then control passes directly to step 104.
At step 104, the email interface 30 checks the mail "outbox" that serves as the depository of SQL results which have been converted by the email processor 32 into email response files. If email response files are stored in the mail "outbox" of the SQL server 22, then control passes to step 106. Each email response file, in addition to having an appropriately formatted response message, contains designated recipients including the originator of the request as well as any appropriate additional recipients designated in the "cc:" field 60 of the original email SQL request. Each email response file also includes text for insertion into the subject field of the email. At step 106, the email interface 30 transmits the email response files containing the responses by the SQL server 22 to the accounts of the designated recipients. After the email transmitter 40 of the email interface 30 has transmitted all of the mail messages contained in the mail "outbox", control passes to step 108. If no messages were currently stored in the mail "outbox" during step 104, then control passes directly to step 108.
At step 108, if the SQL server 22 has received new email, then control passes to step 110. At step 110, the email receiver 38 reads the new email into the mail "inbox" of the SQL server 22, and control passes to step 112. However, at step 108 if there is no new email in the SQL server 22's electronic mailbox, then control passes directly to step 112.
The email interface 30 is programmed to execute the steps summarized in FIG. 6 in a continuous loop on a delayed basis. Therefore, at step 112 the email interface 30 resets a delay period timer for returning to step 100 when a programmed time interval has elapsed since the email interface 30 last logged onto the email system 20. This delay period, may, however, be interrupted by a request to send an email result generated by the email processor 32 and placed in the mail "outbox" of the SQL server 22.
FIG. 7 illustratively depicts the steps performed by the email processor 32 in accordance with a processing criterion provided by a task invoked by the Scheduler 34. In particular, at step 202, in response to receiving a task description, the email processor 32 traverses the set of received email SQL requests in the mail "inbox" of the SQL server 22 in search of an email request having a subject field 56 meeting a filtering criterion associated with the task. The search continues at step 202 until the email processor 32 either identifies an email request meeting the filtering criterion, or the email processor 32 reaches the end of the list of email requests stored in the mail inbox. Control then passes to step 204.
At step 204, if there are no unprocessed email messages in the mail "inbox" of the SQL server 22 meeting the task's filtering criterion, then control passes to an End step 206 wherein the task is terminated after information concerning the results of the invoked task have been recorded for review by the SQL server 22 administrator.
However, at step 204 if an email SQL request meeting the filtering criterion is identified, then control passes to step 208. At step 208, the email processor 32 removes the identified email SQL request message from the mail inbox, and extracts information from the email message comprising the SQL command that is to be passed on to the SQL request processor 36. Generally the entire message text is passed on to the SQL request processor 36, but it is also envisioned that in some instances, the email processor 32 will perform pre-processing of the message text. For example, some email systems insert message routing information at the beginning of the message text. The email processor 32 could remove such routing information from the message text before submitting the SQL command to the SQL request processor 36. After completing the above described pre-processing, at step 210 the email processor 32 submits the SQL command to the SQL request processor 36.
The SQL request processor 36 is ultimately responsible for determining whether a submitted command is valid. The operations for checking the validity of a request could include determining whether the identified user account with which the email message is associated is authorized to submit the SQL command. In addition, the request must be syntactically correct and must refer correctly to objects (such as tables) that exist in the database associated with the SQL request processor 36. At step 212, if the email message is a valid request, then control passes to step 214.
It is noted that the email SQL requests typically contain embedded SQL query commands, and the results returned by the SQL request processor comprise the results of a database query. However, it is envisioned that the email requests will also include database insertion commands for adding a record (attached to the email message) to an identified database, or commands to delete or update existing records. The benefits of such an expansion of the functionality of an email-based interface for a database server include the ability to utilize customized email forms built with generally available email form software tools to submit database record information in an easy to parse, standardized format. Furthermore, customized tasks are easily added to list of tasks invoked by the scheduler 34. Therefore, the email interface provides a unified interface for not only submitting and receiving queries, but also building and updating the records of the database maintained by the SQL server 22.
At step 214, the email processor 32 formats the command results returned by the SQL request processor into the appropriate form for the recipients of the email response (as specified by the parameters which accompanied the email request). An example of such a parameter, discussed above, is a directive for the email processor 32 to format the result set of an SQL query as an attached spreadsheet file.
Returning briefly to step 212, if a request in an email message is not valid, then control passes to step 218. At step 218, the email processor 32 formats an error message returned by the SQL request processor 36 to be appended to a response email message. Control then passes to step 216.
At step 216, the email response builder 44 generates a response email message to be issued to the originator of the corresponding email SQL request. The response email message designates the primary receiver of the email response (the originator of the request) as well as any other "copied" email accounts originally designated in the "cc:" field. In an embodiment of the invention that implements security mechanisms, the SQL server 22 could check each account specified for receiving the results of the SQL request to determine whether the account is an authorized recipient of the SQL response embedded within the email response. The response email message also includes the results (formatted during step 214) of the executed SQL command.
Next, at step 220, the email processor 32 writes the response email message and any necessary header information to the mail "outbox" of the SQL server 22. Control then returns to step 202 wherein the email processor again traverses the mail "inbox" of the SQL server 22 for another received email message meeting the task's filtering characteristics.
As mentioned above, the concepts and teachings of the present invention extend well beyond processing database queries. That is, it may also be desired to utilize the present invention for executing commands to add, update or delete a record from the database. To illustrate this point, consider a database storing a list of customers on a particular mailing list, for example. A particular user (e.g., employee of catalog company) may, at a remote terminal, input user information that is to be added to the database. Rather than requiring the user to establish an on-line connection to the database in real time, the present invention may be utilized to allow the user to submit the information via an electronic mail system. In this regard, the user submits a command to the database server to add certain information (i.e., customer information). The database server, upon receiving this message from the electronic mail system executes the command by adding the information to the database. If appropriate, a response confirming the addition of the information to the database may be returned to the user via email. While the foregoing provides one alternative example of a contemplated use for the present invention, it will be appreciated that numerous other uses may be achieved.
The above description of various preferred embodiments of the invention has been presented for purposes of illustration and description. It is not intended to be exhaustive or to limit the invention to the precise forms disclosed. Obvious modifications or variations are possible in light of the above teachings. The embodiments discussed were chosen and described to provide the best illustration of the principles of the invention and its practical application to thereby enable one of ordinary skill in the art to utilize the invention in various embodiments and with various modifications as are suited to the particular use contemplated. All such modifications and variations are within the scope of the invention as determined by the appended claims when interpreted in accordance with the breadth to which they are fairly, legally, and equitably entitled.
|Brevet cité||Date de dépôt||Date de publication||Déposant||Titre|
|US5442749 *||9 juil. 1993||15 août 1995||Sun Microsystems, Inc.||Network video server system receiving requests from clients for specific formatted data through a default channel and establishing communication through separate control and data channels|
|US5452459 *||8 janv. 1993||19 sept. 1995||Digital Equipment Corporation||Method and apparatus for allocating server access in a distributed computing environment|
|US5495600 *||3 juin 1992||27 févr. 1996||Xerox Corporation||Conversion of queries to monotonically increasing incremental form to continuously query a append only database|
|US5530861 *||28 nov. 1994||25 juin 1996||Hewlett-Packard Company||Process enaction and tool integration via a task oriented paradigm|
|US5596745 *||16 mai 1994||21 janv. 1997||International Business Machines Corporation||System and procedure for concurrent database access by multiple user applications through shared connection processes|
|US5606684 *||7 oct. 1994||25 févr. 1997||Hitachi, Ltd.||On-line dumping system and disk sub-system|
|US5659692 *||8 mai 1995||19 août 1997||Massachusetts Institute Of Technology||Computer method and apparatus for video conferencing|
|JPH0581116A *||Titre non disponible|
|1||Allard et al., "Windows NT and the Internet", pp. 1-20, Jan. 1994.|
|2||*||Allard et al., Windows NT and the Internet , pp. 1 20, Jan. 1994.|
|3||Comer, "A Guide to RFCs," in Internetworking with TCP/IP, vol. I (Second Edition), Appendix 1, 441-447 (Prentice-Hall, Inc., Englewood Cliffs, New Jersey, 1991).|
|4||*||Comer, A Guide to RFCs, in Internetworking with TCP/IP, vol. I (Second Edition), Appendix 1, 441 447 (Prentice Hall, Inc., Englewood Cliffs, New Jersey, 1991).|
|5||*||D. Green, S. DiPiazza, M. Landry. The Region 3 Electro Technology Industries Database. Proceedings IEEE Southeastcon 95. Mar. 95, pp. 372 375.|
|6||D. Green, S. DiPiazza, M. Landry. The Region 3 Electro-Technology Industries Database. Proceedings IEEE Southeastcon '95. Mar. 95, pp. 372-375.|
|7||Debra, "Inside Novell NetWare", pp. 338-343, Jan. 1992.|
|8||*||Debra, Inside Novell NetWare , pp. 338 343, Jan. 1992.|
|9||Microfsoft "Windows for Workgroups Resource Kit" Version 3.1, Jan. 1992.|
|10||*||Microfsoft Windows for Workgroups Resource Kit Version 3.1, Jan. 1992.|
|11||Microsoft "Electronic Mail for PC Networks" Microsoft Mail, Jan. 1992.|
|12||*||Microsoft Electronic Mail for PC Networks Microsoft Mail, Jan. 1992.|
|13||*||Microsoft Schedule , 7.0a, copyrigth 1992 1996 Microsoft Corporation (Actual Screen dump of Schedule program), Jan. 1992.|
|14||Microsoft Schedule+, 7.0a, copyrigth 1992-1996 Microsoft Corporation (Actual Screen dump of Schedule+program), Jan. 1992.|
|Brevet citant||Date de dépôt||Date de publication||Déposant||Titre|
|US5907838 *||2 déc. 1997||25 mai 1999||Seiko Epson Corporation||Information search and collection method and system|
|US5958005 *||17 juil. 1997||28 sept. 1999||Bell Atlantic Network Services, Inc.||Electronic mail security|
|US5978836 *||28 juil. 1997||2 nov. 1999||Solectron Corporation||Workflow systems and methods|
|US5991818 *||27 avr. 1998||23 nov. 1999||Giga Net, Inc.||System and method for transferring information representative of conditions at a receiving device for a virtual circuit in a computer network|
|US6003070 *||25 févr. 1997||14 déc. 1999||Intervvoice Limited Partnership||E-mail system and interface for equipment monitoring and control|
|US6032184 *||24 sept. 1998||29 févr. 2000||Mci Worldcom, Inc.||Integrated interface for Web based customer care and trouble management|
|US6038296 *||7 oct. 1997||14 mars 2000||Lucent Technologies Inc.||Internet/intranet user interface to a multimedia messaging system|
|US6070162 *||27 janv. 1999||30 mai 2000||Seiko Epson Corporation||Information search and collection system|
|US6112243 *||30 déc. 1996||29 août 2000||Intel Corporation||Method and apparatus for allocating tasks to remote networked processors|
|US6115040 *||24 sept. 1998||5 sept. 2000||Mci Communications Corporation||Graphical user interface for Web enabled applications|
|US6128646 *||24 déc. 1997||3 oct. 2000||Genesys Telecommunications Laboratories Inc.||System for routing electronic mail to best qualified person based on content analysis|
|US6146026 *||2 déc. 1997||14 nov. 2000||Canon Kabushiki Kaisha||System and apparatus for selectively publishing electronic-mail|
|US6170002||25 janv. 1999||2 janv. 2001||Solectron Corporation||Workflow systems and methods|
|US6175831 *||17 janv. 1997||16 janv. 2001||Six Degrees, Inc.||Method and apparatus for constructing a networking database and system|
|US6175857 *||28 avr. 1998||16 janv. 2001||Sony Corporation||Method and apparatus for processing attached e-mail data and storage medium for processing program for attached data|
|US6175873 *||23 mars 1998||16 janv. 2001||Sharp, Kabushiki Kaisha||Method for acquiring communication information|
|US6185551 *||16 juin 1997||6 févr. 2001||Digital Equipment Corporation||Web-based electronic mail service apparatus and method using full text and label indexing|
|US6185603 *||13 mars 1997||6 févr. 2001||At&T Corp.||Method and system for delivery of e-mail and alerting messages|
|US6195686 *||29 sept. 1997||27 févr. 2001||Ericsson Inc.||Messaging application having a plurality of interfacing capabilities|
|US6199097 *||29 avr. 1998||6 mars 2001||Sony Corporation||Method and apparatus for collecting data and storage medium for data collection program|
|US6216122 *||19 nov. 1997||10 avr. 2001||Netscape Communications Corporation||Electronic mail indexing folder having a search scope and interval|
|US6249836 *||18 mai 1999||19 juin 2001||Intel Corporation||Method and apparatus for providing remote processing of a task over a network|
|US6266669 *||12 août 1999||24 juil. 2001||Siebel Systems, Inc.||Partially replicated distributed database with multiple levels of remote clients|
|US6272485 *||18 févr. 1999||7 août 2001||Creative Internet Applications, Inc.||Transferring selected formatted documents over a computer network using interface script|
|US6279000 *||29 déc. 1997||21 août 2001||Canon Kabushiki Kaisha||Information processing apparatus for managing schedule data and a method therefor|
|US6279042||13 oct. 1999||21 août 2001||Solectron Corporation||Methods of performing an interdependent task on a document|
|US6292813||17 nov. 1998||18 sept. 2001||Mark A. Wolfe||System and method for communicating information relating to a network resource|
|US6301576 *||31 déc. 1999||9 oct. 2001||Mark A. Wolfe||Document retrieval system for retrieval of a first search document and a last search document from database|
|US6301609 *||8 sept. 1999||9 oct. 2001||Lucent Technologies Inc.||Assignable associate priorities for user-definable instant messaging buddy groups|
|US6311195 *||17 déc. 1997||30 oct. 2001||Sony Corporation||Method and apparatus for sending E-mail, method and apparatus for receiving E-mail, sending/receiving method and apparatus for E-mail, sending program supplying medium, receiving program supplying medium and sending/receiving program supplying medium|
|US6314121||15 déc. 1997||6 nov. 2001||Mitsubishi Denki Kabushiki Kaisha||Semiconductor laser-excitation solid-state laser device|
|US6314450 *||10 oct. 2000||6 nov. 2001||Sony Corporation||Method and apparatus for collecting data and storage medium for data collection program|
|US6321267||23 nov. 1999||20 nov. 2001||Escom Corporation||Method and apparatus for filtering junk email|
|US6324569||18 juil. 2000||27 nov. 2001||John W. L. Ogilvie||Self-removing email verified or designated as such by a message distributor for the convenience of a recipient|
|US6336131||5 avr. 2000||1 janv. 2002||Mark A. Wolfe||System and method for communicating information relating to a network resource|
|US6370567||13 oct. 1999||9 avr. 2002||Solectron Corporation||E-mail based workflow systems and methods of distributing e-mail|
|US6377993||24 sept. 1998||23 avr. 2002||Mci Worldcom, Inc.||Integrated proxy interface for web based data management reports|
|US6381630 *||13 sept. 2000||30 avr. 2002||Cisco Technology, Inc.||Computer system and method for characterizing and distributing information|
|US6381644||24 sept. 1998||30 avr. 2002||Mci Worldcom, Inc.||Integrated proxy interface for web based telecommunications network management|
|US6385644||24 sept. 1998||7 mai 2002||Mci Worldcom, Inc.||Multi-threaded web based user inbox for report management|
|US6405220||6 juil. 2001||11 juin 2002||Siebel Systems, Inc.||Partially replicated distributed database with multiple levels of remote clients|
|US6427164||23 juin 1999||30 juil. 2002||Mail Registry, Inc.||Systems and methods for automatically forwarding electronic mail when the recipient is otherwise unknown|
|US6430598||29 janv. 1999||6 août 2002||International Business Machines Corporation||Method and system for deleting messages from a server|
|US6434597||18 oct. 2000||13 août 2002||Sony Corporation||Animated virtual agent displaying apparatus, method for displaying a virtual agent, and medium for storing instructions for displaying a virtual agent|
|US6434601||31 mars 1999||13 août 2002||Micron Technology, Inc.||Pre test electronic mail process|
|US6442594||13 oct. 1999||27 août 2002||Solectron Corporation||Workflow systems and methods|
|US6470386||24 sept. 1998||22 oct. 2002||Worldcom, Inc.||Integrated proxy interface for web based telecommunications management tools|
|US6473407||24 sept. 1998||29 oct. 2002||Worldcom, Inc.||Integrated proxy interface for web based alarm management tools|
|US6487189 *||16 mars 1999||26 nov. 2002||Xerox Corporation||Mobile e-mail document transaction service|
|US6487586||13 août 2001||26 nov. 2002||John W. L. Ogilvie||Self-removing email verified or designated as such by a message distributor for the convenience of a recipient|
|US6490620||24 sept. 1998||3 déc. 2002||Worldcom, Inc.||Integrated proxy interface for web based broadband telecommunications management|
|US6505245 *||22 août 2000||7 janv. 2003||Tecsys Development, Inc.||System and method for managing computing devices within a data communications network from a remotely located console|
|US6515968||24 sept. 1998||4 févr. 2003||Worldcom, Inc.||Integrated interface for real time web based viewing of telecommunications network call traffic|
|US6535907||18 oct. 2000||18 mars 2003||Sony Corporation||Method and apparatus for processing attached E-mail data and storage medium for processing program for attached data|
|US6539404||13 oct. 1999||25 mars 2003||Solectron Corporation||Project and role based workflow systems and methods|
|US6546417||27 juin 2000||8 avr. 2003||Intellinet, Inc.||Enhanced electronic mail system including methods and apparatus for identifying mime types and for displaying different icons|
|US6553407||12 déc. 2001||22 avr. 2003||Solectron Corporation||Form route manager for workflow systems and methods|
|US6574661||24 sept. 1998||3 juin 2003||Mci Communications Corporation||Integrated proxy interface for web based telecommunication toll-free network management using a network manager for downloading a call routing tree to client|
|US6587836||24 sept. 1998||1 juil. 2003||Worldcom, Inc.||Authentication and entitlement for users of web based data management programs|
|US6598167||24 sept. 1998||22 juil. 2003||Worldcom, Inc.||Secure customer interface for web based data management|
|US6604103||9 oct. 2001||5 août 2003||Mark A. Wolfe||System and method for information retrieval employing a preloading procedure|
|US6606708||24 sept. 1998||12 août 2003||Worldcom, Inc.||Secure server architecture for Web based data management|
|US6615258||24 sept. 1998||2 sept. 2003||Worldcom, Inc.||Integrated customer interface for web based data management|
|US6631402||24 sept. 1998||7 oct. 2003||Worldcom, Inc.||Integrated proxy interface for web based report requester tool set|
|US6636890 *||28 nov. 1997||21 oct. 2003||International Business Machines Corporation||Stand-alone internet mailbox for cable subscribers|
|US6642959 *||16 juin 1998||4 nov. 2003||Casio Computer Co., Ltd.||Electronic camera having picture data output function|
|US6654779 *||14 avr. 1999||25 nov. 2003||First Data Resources||System and method for electronic mail (e-mail) address management|
|US6701347||20 juil. 2000||2 mars 2004||John W. L. Ogilvie||Method for including a self-removing code in a self-removing email message that contains an advertisement|
|US6711608||18 sept. 1999||23 mars 2004||John W. L. Ogilvie||Method for including a self-removing code in a self-removing message|
|US6714979||24 sept. 1998||30 mars 2004||Worldcom, Inc.||Data warehousing infrastructure for web based reporting tool|
|US6718321||6 févr. 2001||6 avr. 2004||Hewlett-Packard Development Company, L.P.||Web-based electronic mail server apparatus and method using full text and label indexing|
|US6745229||24 sept. 1998||1 juin 2004||Worldcom, Inc.||Web based integrated customer interface for invoice reporting|
|US6757713||18 juil. 2000||29 juin 2004||John W. L. Ogilvie||Method for including a self-removing indicator in a self-removing message|
|US6760751 *||17 déc. 1997||6 juil. 2004||Sony Corporation||Method and apparatus for automatic sending of E-mail and automatic sending control program supplying medium|
|US6763376||25 sept. 1998||13 juil. 2004||Mci Communications Corporation||Integrated customer interface system for communications network management|
|US6859783||24 sept. 1998||22 févr. 2005||Worldcom, Inc.||Integrated interface for web based customer care and trouble management|
|US6886173 *||30 mai 2001||26 avr. 2005||International Business Machines Corporation||Methods, systems and computer program products for coupling electronic mail and relational database functions|
|US6898592 *||27 déc. 2000||24 mai 2005||Microsoft Corporation||Scoping queries in a search engine|
|US6925483 *||12 déc. 2001||2 août 2005||Cisco Technology, Inc.||System for characterizing information from an information producer|
|US6928465||16 mars 2001||9 août 2005||Wells Fargo Bank, N.A.||Redundant email address detection and capture system|
|US6957213||17 mai 2000||18 oct. 2005||Inquira, Inc.||Method of utilizing implicit references to answer a query|
|US6980313 *||11 juil. 2001||27 déc. 2005||Imran Sharif||Fax-compatible internet appliance|
|US6993562||21 mars 2002||31 janv. 2006||Peerless Systems Corporation||Method and system to print via email|
|US6996583 *||1 juil. 2002||7 févr. 2006||International Business Machines Corporation||Real-time database update transaction with disconnected relational database clients|
|US6999993 *||15 déc. 1999||14 févr. 2006||Microsoft Corporation||Methods and systems for end-users extensible electronic mail|
|US7043526||12 déc. 2001||9 mai 2006||Wolfe Mark A||System and method for communicating information relating to a network resource|
|US7055142 *||22 nov. 2002||30 mai 2006||Microsoft Corporation||Permutation nuances of the integration of processes and queries as processes at queues|
|US7058600||24 sept. 1998||6 juin 2006||Mci, Inc.||Integrated proxy interface for web based data management reports|
|US7065523 *||6 oct. 2004||20 juin 2006||Microsoft Corporation||Scoping queries in a search engine|
|US7069227 *||3 févr. 2000||27 juin 2006||Zansor Systems, Llc||Healthcare information network|
|US7076730||10 déc. 1998||11 juil. 2006||Intellinet, Inc.||Electronic mail software with modular integrated authoring/reading software components|
|US7103594||1 juil. 2003||5 sept. 2006||Wolfe Mark A||System and method for information retrieval employing a preloading procedure|
|US7113979 *||11 juil. 2000||26 sept. 2006||Xerox Corporation||System, method and article of manufacture for enhancing electronic messages|
|US7171346 *||1 sept. 2000||30 janv. 2007||Freescale Semiconductor, Inc.||Mismatch modeling tool|
|US7178095 *||22 oct. 2001||13 févr. 2007||So-Net Entertainment Corporation||Method and apparatus for sending E-mail, method and apparatus for receiving E-mail, sending/receiving method and apparatus for E-mail, sending program supplying medium, receiving program supplying medium and sending/receiving program supplying medium|
|US7185002 *||24 oct. 2002||27 févr. 2007||Bellsouth Intellectual Property Corp.||Systems and methods for data retrieval, manipulation, and delivery|
|US7225249||24 sept. 1998||29 mai 2007||Mci, Llc||Integrated systems for providing communications network management services and interactive generating invoice documents|
|US7231407||2 avr. 2004||12 juin 2007||Siebel Systems, Inc.||Partially replicated distributed database with multiple levels of remote clients|
|US7249175||12 avr. 2000||24 juil. 2007||Escom Corporation||Method and system for blocking e-mail having a nonexistent sender address|
|US7266585||14 sept. 2005||4 sept. 2007||Colloquis, Inc.||Method and system for using screen names to customize interactive agents|
|US7287044||15 août 2005||23 oct. 2007||International Business Machines Corporation||Real-time database update transaction with disconnected relational database clients|
|US7305381||29 oct. 2001||4 déc. 2007||Ricoh Co., Ltd||Asynchronous unconscious retrieval in a network of information appliances|
|US7328245 *||5 juin 2002||5 févr. 2008||Ricoh Co., Ltd.||Remote retrieval of documents|
|US7356533||5 avr. 1999||8 avr. 2008||Globalspec, Inc.||Database search in distributed computer system on portion of remote database|
|US7375835||2 juil. 2002||20 mai 2008||Ricoh Co., Ltd.||E-mail transmission of print-ready documents|
|US7421457||9 sept. 2004||2 sept. 2008||Siebel Systems, Inc.||Partially replicated distributed database with multiple levels of remote clients|
|US7428578||2 juil. 2002||23 sept. 2008||Ricoh Co., Ltd||Remotely initiated document transmission|
|US7434168||4 févr. 2002||7 oct. 2008||Sony Corporation||Method and apparatus for sending E-mail, method and apparatus for receiving E-mail, sending/receiving method and apparatus for E-mail, sending program supplying medium, receiving program supplying medium and sending/receiving program supplying medium|
|US7444374||27 juin 2000||28 oct. 2008||Michelle Baker||Electronic mail software with modular integrated authoring/reading software components including methods and apparatus for controlling the interactivity between mail authors and recipients|
|US7447745 *||5 janv. 2003||4 nov. 2008||Flash Networks, Ltd||System and a method for accelerating communication between a client and an email server|
|US7546346||21 déc. 2001||9 juin 2009||Juniper Networks, Inc.||Workflow systems and methods for project management and information management|
|US7584251||24 août 2001||1 sept. 2009||Brown Scott T||E-mail messaging system and method for enhanced rich media delivery|
|US7587301 *||13 févr. 2001||8 sept. 2009||Nec Corporation||User's request reflecting design system and method thereof|
|US7610346 *||15 mai 2006||27 oct. 2009||Canon Kabushiki Kaisha||User confirmation for retransmission of compressed e-mail attachments|
|US7627636||27 oct. 2004||1 déc. 2009||Microsoft Corporation||Securely extending data processing pipeline functionality|
|US7668740 *||22 sept. 2000||23 févr. 2010||Ita Software, Inc.||Method, system, and computer program product for interfacing with information sources|
|US7668850||7 juin 2006||23 févr. 2010||Inquira, Inc.||Rule based navigation|
|US7672951||12 mai 2006||2 mars 2010||Inquira, Inc.||Guided navigation system|
|US7676580||27 mars 2003||9 mars 2010||Microsoft Corporation||Message delivery with configurable assurances and features between two endpoints|
|US7684069 *||15 janv. 2004||23 mars 2010||Canon Kabushiki Kaisha||Document management system, document management method, and program for implementing the method|
|US7693952||27 mars 2003||6 avr. 2010||Microsoft Corporation||Availability and scalability in a messaging system in a manner transparent to the application|
|US7702736||30 janv. 2008||20 avr. 2010||Juniper Networks, Inc.||Workflow systems and methods for project management and information management|
|US7702737||30 janv. 2008||20 avr. 2010||Juniper Networks, Inc.||Workflow systems and methods for project management and information management|
|US7707131||29 juin 2005||27 avr. 2010||Microsoft Corporation||Thompson strategy based online reinforcement learning system for action selection|
|US7707259||30 janv. 2008||27 avr. 2010||Juniper Networks, Inc.||Workflow systems and methods for project management and information management|
|US7734471||29 juin 2005||8 juin 2010||Microsoft Corporation||Online learning for dialog systems|
|US7747601||14 août 2006||29 juin 2010||Inquira, Inc.||Method and apparatus for identifying and classifying query intent|
|US7783762||22 sept. 2006||24 août 2010||International Business Machines Corporation||Scalable resource discovery and reconfiguration for distributed computer networks|
|US7797375||7 mai 2001||14 sept. 2010||International Business Machines Corporat||System and method for responding to resource requests in distributed computer networks|
|US7814533||23 mai 2005||12 oct. 2010||Verizon Business Global Llc||Secure customer interface for Web based data management|
|US7853563||31 août 2005||14 déc. 2010||Seven Networks, Inc.||Universal data aggregation|
|US7853584 *||5 déc. 2006||14 déc. 2010||International Business Machines Corporation||Multi-partition query governor in a computer database system|
|US7877266||28 juil. 2005||25 janv. 2011||Dun & Bradstreet, Inc.||System and method for using social networks to facilitate business processes|
|US7885817||29 juin 2005||8 févr. 2011||Microsoft Corporation||Easy generation and automatic training of spoken dialog systems using text-to-speech|
|US7890460||29 juin 2007||15 févr. 2011||International Business Machines Corporation||Method and apparatus for performing real-time update transactions between a database system and remote database clients|
|US7917468||29 mars 2011||Seven Networks, Inc.||Linking of personal information management data|
|US7917505||28 oct. 2007||29 mars 2011||Seven Networks, Inc.||Methods for publishing content|
|US7921099||10 mai 2006||5 avr. 2011||Inquira, Inc.||Guided navigation system|
|US7945631||3 nov. 2008||17 mai 2011||Microsoft Corporation||Message state maintenance at a cursor|
|US7945819||3 nov. 2008||17 mai 2011||Microsoft Corporation||Message state maintenance at a message log|
|US7958562 *||27 avr. 2006||7 juin 2011||Xerox Corporation||Document access management system|
|US7970843||29 juil. 2009||28 juin 2011||Brown Scott T||E-mail messaging system and method for enhanced rich media delivery|
|US8005910||19 avr. 2010||23 août 2011||Juniper Networks, Inc.||Workflow systems and methods for project management and information management|
|US8010082||19 oct. 2005||30 août 2011||Seven Networks, Inc.||Flexible billing architecture|
|US8027854 *||13 nov. 2006||27 sept. 2011||Ita Software, Inc.||Method, system, and computer program product for interfacing with information sources|
|US8032553 *||29 déc. 2004||4 oct. 2011||Sap Ag||Email integrated task processor|
|US8032592 *||18 avr. 2003||4 oct. 2011||Intuit Inc.||System and method for data collection and update utilizing surrogate e-mail addresses using a server|
|US8037123||27 août 2004||11 oct. 2011||Microsoft Corporation||Securely and efficiently extending data processing pipeline functionality|
|US8046327||29 août 2008||25 oct. 2011||Siebel Systems, Inc.||Partially replicated distributed database with multiple levels of remote clients|
|US8064583||21 sept. 2006||22 nov. 2011||Seven Networks, Inc.||Multiple data store authentication|
|US8069166||27 févr. 2006||29 nov. 2011||Seven Networks, Inc.||Managing user-to-user contact with inferred presence information|
|US8073777||28 avr. 2005||6 déc. 2011||Verizon Business Global Llc||Integrated business systems for web based telecommunications management|
|US8078158||26 juin 2008||13 déc. 2011||Seven Networks, Inc.||Provisioning applications for a mobile device|
|US8082264||18 déc. 2007||20 déc. 2011||Inquira, Inc.||Automated scheme for identifying user intent in real-time|
|US8095476||26 nov. 2007||10 janv. 2012||Inquira, Inc.||Automated support scheme for electronic forms|
|US8107921||11 janv. 2008||31 janv. 2012||Seven Networks, Inc.||Mobile virtual network operator|
|US8108351 *||22 sept. 2007||31 janv. 2012||Konica Minolta Business Technologies, Inc.||File time stamping management apparatus, method, and program|
|US8116214||30 nov. 2005||14 févr. 2012||Seven Networks, Inc.||Provisioning of e-mail settings for a mobile terminal|
|US8122508||29 oct. 2007||21 févr. 2012||Sonicwall, Inc.||Analyzing traffic patterns to detect infectious messages|
|US8127342||23 sept. 2010||28 févr. 2012||Seven Networks, Inc.||Secure end-to-end transport through intermediary nodes|
|US8135703||28 sept. 2010||13 mars 2012||International Business Machines Corporation||Multi-partition query governor in a computer database system|
|US8135794||31 mars 2010||13 mars 2012||Microsoft Corporation||Availability and scalability in a messaging system in a manner transparent to the application|
|US8156192||24 mai 2011||10 avr. 2012||Brown Scott T||E-mail messaging system and method for enhanced rich media delivery|
|US8166112 *||2 févr. 2006||24 avr. 2012||Sap Ag||Virtual mail storage for mail distributed using corporate distribution lists|
|US8166164||14 oct. 2011||24 avr. 2012||Seven Networks, Inc.||Application and network-based long poll request detection and cacheability assessment therefor|
|US8170929||24 sept. 1999||1 mai 2012||Bolero International Limited||Transaction support system|
|US8185590 *||2 déc. 2004||22 mai 2012||Microsoft Corporation||System and method for replicating offline scheduling transactions from a client to a server|
|US8190701||1 nov. 2011||29 mai 2012||Seven Networks, Inc.||Cache defeat detection and caching of content addressed by identifiers intended to defeat cache|
|US8200836||29 sept. 2008||12 juin 2012||Microsoft Corporation||Durable exactly once message delivery at scale|
|US8204953||1 nov. 2011||19 juin 2012||Seven Networks, Inc.||Distributed system for cache defeat detection and caching of content addressed by identifiers intended to defeat cache|
|US8209222||8 juin 2006||26 juin 2012||Adknowledge, Inc.||Method and system for encrypting data delivered over a network|
|US8209709||5 juil. 2010||26 juin 2012||Seven Networks, Inc.||Cross-platform event engine|
|US8214847||27 juin 2008||3 juil. 2012||Microsoft Corporation||Distributed messaging system with configurable assurances|
|US8244819 *||4 oct. 2010||14 août 2012||Microsoft Corporation||E-mail tool management shell command set|
|US8249929||5 déc. 2005||21 août 2012||Adknowledge, Inc.||Method and system for generating and distributing electronic communications for maximum revenue|
|US8291076||5 mars 2012||16 oct. 2012||Seven Networks, Inc.||Application and network-based long poll request detection and cacheability assessment therefor|
|US8296284||12 janv. 2011||23 oct. 2012||Oracle International Corp.||Guided navigation system|
|US8312093||9 mars 2012||13 nov. 2012||Brown Scott T||E-mail messaging system and method for enhanced rich media delivery|
|US8316098||20 nov. 2012||Seven Networks Inc.||Social caching for device resource sharing and management|
|US8321411||11 févr. 2008||27 nov. 2012||Microstrategy, Incorporated||System and method for management of an automatic OLAP report broadcast system|
|US8326985||1 nov. 2011||4 déc. 2012||Seven Networks, Inc.||Distributed management of keep-alive message signaling for mobile network resource conservation and optimization|
|US8352564||29 août 2011||8 janv. 2013||Intuit Inc.||System and method for data collection and update utilizing surrogate e-mail addresses using a server|
|US8356080||15 janv. 2013||Seven Networks, Inc.||System and method for a mobile device to use physical storage of another device for caching|
|US8359341||10 déc. 2005||22 janv. 2013||International Business Machines Corporation||Importing content into a content management system using an e-mail application|
|US8364181||10 déc. 2007||29 janv. 2013||Seven Networks, Inc.||Electronic-mail filtering for mobile devices|
|US8412675||24 févr. 2006||2 avr. 2013||Seven Networks, Inc.||Context aware data presentation|
|US8417823||18 nov. 2011||9 avr. 2013||Seven Network, Inc.||Aligning data transfer to optimize connections established for transmission over a wireless network|
|US8429190||8 avr. 2005||23 avr. 2013||Adknowledge, Inc.||Method and system for generating and distributing electronic communications|
|US8438633||18 déc. 2006||7 mai 2013||Seven Networks, Inc.||Flexible real-time inbox access|
|US8468126||14 déc. 2005||18 juin 2013||Seven Networks, Inc.||Publishing data in an information community|
|US8478780||23 avr. 2010||2 juil. 2013||Oracle Otc Subsidiary Llc||Method and apparatus for identifying and classifying query intent|
|US8479259||30 sept. 2009||2 juil. 2013||Verizon Business Global Llc||Secure customer interface for web based data management|
|US8484314||14 oct. 2011||9 juil. 2013||Seven Networks, Inc.||Distributed caching in a wireless network of content delivered for a mobile application over a long-held request|
|US8494510||6 déc. 2011||23 juil. 2013||Seven Networks, Inc.||Provisioning applications for a mobile device|
|US8495724||28 déc. 2004||23 juil. 2013||Verizon Business Global Llc||Secure server architecture for web based data management|
|US8539040||28 févr. 2012||17 sept. 2013||Seven Networks, Inc.||Mobile network background traffic data management with optimized polling intervals|
|US8549587||14 févr. 2012||1 oct. 2013||Seven Networks, Inc.||Secure end-to-end transport through intermediary nodes|
|US8554794||17 mai 2005||8 oct. 2013||Hoover's Inc.||System and method for enforcing privacy in social networks|
|US8561086||17 mai 2012||15 oct. 2013||Seven Networks, Inc.||System and method for executing commands that are non-native to the native environment of a mobile device|
|US8612208||7 avr. 2004||17 déc. 2013||Oracle Otc Subsidiary Llc||Ontology for use with a system, method, and computer readable medium for retrieving information and response to a query|
|US8612269||7 sept. 2011||17 déc. 2013||Google Inc.||Method, system, and computer program product to store event information and corresponding event availability information|
|US8621075||27 avr. 2012||31 déc. 2013||Seven Metworks, Inc.||Detecting and preserving state for satisfying application requests in a distributed proxy and cache system|
|US8626763||4 juin 2012||7 janv. 2014||Google Inc.||Server-side suggestion of preload operations|
|US8626845||28 déc. 2009||7 janv. 2014||Adknowledge, Inc.||Method and system for dynamically generating electronic communications|
|US8635339||22 août 2012||21 janv. 2014||Seven Networks, Inc.||Cache state management on a mobile device to preserve user experience|
|US8639694||23 mai 2012||28 janv. 2014||Google Inc.||Client-side processing of preload operations|
|US8693494||31 mars 2008||8 avr. 2014||Seven Networks, Inc.||Polling|
|US8700728||17 mai 2012||15 avr. 2014||Seven Networks, Inc.||Cache defeat detection and caching of content addressed by identifiers intended to defeat cache|
|US8732731 *||23 mars 2010||20 mai 2014||Apple Inc.||Streaming server administration protocol|
|US8738050||7 janv. 2013||27 mai 2014||Seven Networks, Inc.||Electronic-mail filtering for mobile devices|
|US8738635||1 juin 2010||27 mai 2014||Microsoft Corporation||Detection of junk in search result ranking|
|US8750123||31 juil. 2013||10 juin 2014||Seven Networks, Inc.||Mobile device equipped with mobile network congestion recognition to make intelligent decisions regarding connecting to an operator network|
|US8761756||13 sept. 2012||24 juin 2014||Seven Networks International Oy||Maintaining an IP connection in a mobile network|
|US8774844||8 avr. 2011||8 juil. 2014||Seven Networks, Inc.||Integrated messaging|
|US8775263||29 mars 2011||8 juil. 2014||@Pay Ip Holdings Llc||System and method for email-based e-commerce|
|US8775631||25 févr. 2013||8 juil. 2014||Seven Networks, Inc.||Dynamic bandwidth adjustment for browsing or streaming activity in a wireless network based on prediction of user behavior when interacting with mobile applications|
|US8781813||14 août 2006||15 juil. 2014||Oracle Otc Subsidiary Llc||Intent management tool for identifying concepts associated with a plurality of users' queries|
|US8782222||5 sept. 2012||15 juil. 2014||Seven Networks||Timing of keep-alive messages used in a system for mobile network resource conservation and optimization|
|US8787947||18 juin 2008||22 juil. 2014||Seven Networks, Inc.||Application discovery on mobile devices|
|US8793305||13 déc. 2007||29 juil. 2014||Seven Networks, Inc.||Content delivery to a mobile device from a content service|
|US8799410||13 avr. 2011||5 août 2014||Seven Networks, Inc.||System and method of a relay server for managing communications and notification between a mobile device and a web access server|
|US8805334||5 sept. 2008||12 août 2014||Seven Networks, Inc.||Maintaining mobile terminal information for secure communications|
|US8805425||28 janv. 2009||12 août 2014||Seven Networks, Inc.||Integrated messaging|
|US8811952||5 mai 2011||19 août 2014||Seven Networks, Inc.||Mobile device power management in data synchronization over a mobile network with or without a trigger notification|
|US8812493||11 avr. 2008||19 août 2014||Microsoft Corporation||Search results ranking using editing distance and document information|
|US8812695||3 avr. 2013||19 août 2014||Seven Networks, Inc.||Method and system for management of a virtual network connection without heartbeat messages|
|US8831561||28 avr. 2011||9 sept. 2014||Seven Networks, Inc||System and method for tracking billing events in a mobile wireless network for a network operator|
|US8832228||26 avr. 2012||9 sept. 2014||Seven Networks, Inc.||System and method for making requests on behalf of a mobile device based on atomic processes for mobile network traffic relief|
|US8838744||28 janv. 2009||16 sept. 2014||Seven Networks, Inc.||Web-based access to data objects|
|US8838783||5 juil. 2011||16 sept. 2014||Seven Networks, Inc.||Distributed caching for resource and mobile network traffic management|
|US8839412||13 sept. 2012||16 sept. 2014||Seven Networks, Inc.||Flexible real-time inbox access|
|US8843153||1 nov. 2011||23 sept. 2014||Seven Networks, Inc.||Mobile traffic categorization and policy for network use optimization while preserving user experience|
|US8843486||29 sept. 2009||23 sept. 2014||Microsoft Corporation||System and method for scoping searches using index keys|
|US8849902||24 juin 2011||30 sept. 2014||Seven Networks, Inc.||System for providing policy based content service in a mobile network|
|US8849982||19 janv. 2007||30 sept. 2014||Google, Inc.||Communicating information relating to a network resource|
|US8850566||29 oct. 2007||30 sept. 2014||Sonicwall, Inc.||Time zero detection of infectious messages|
|US8861354||14 déc. 2012||14 oct. 2014||Seven Networks, Inc.||Hierarchies and categories for management and deployment of policies for distributed wireless traffic optimization|
|US8862657||25 janv. 2008||14 oct. 2014||Seven Networks, Inc.||Policy based content service|
|US8868753||6 déc. 2012||21 oct. 2014||Seven Networks, Inc.||System of redundantly clustered machines to provide failover mechanisms for mobile traffic management and network resource conservation|
|US8873411||12 janv. 2012||28 oct. 2014||Seven Networks, Inc.||Provisioning of e-mail settings for a mobile terminal|
|US8874761||15 mars 2013||28 oct. 2014||Seven Networks, Inc.||Signaling optimization in a wireless network for traffic utilizing proprietary and non-proprietary protocols|
|US8886176||22 juil. 2011||11 nov. 2014||Seven Networks, Inc.||Mobile application traffic optimization|
|US8898140||27 juin 2013||25 nov. 2014||Oracle Otc Subsidiary Llc||Identifying and classifying query intent|
|US8903954||22 nov. 2011||2 déc. 2014||Seven Networks, Inc.||Optimization of resource polling intervals to satisfy mobile device requests|
|US8909192||11 août 2011||9 déc. 2014||Seven Networks, Inc.||Mobile virtual network operator|
|US8909202||7 janv. 2013||9 déc. 2014||Seven Networks, Inc.||Detection and management of user interactions with foreground applications on a mobile device in distributed caching|
|US8909759||12 oct. 2009||9 déc. 2014||Seven Networks, Inc.||Bandwidth measurement|
|US8914002||11 août 2011||16 déc. 2014||Seven Networks, Inc.||System and method for providing a network service in a distributed fashion to a mobile device|
|US8918467 *||1 oct. 2010||23 déc. 2014||Clover Leaf Environmental Solutions, Inc.||Generation and retrieval of report information|
|US8918503||28 août 2012||23 déc. 2014||Seven Networks, Inc.||Optimization of mobile traffic directed to private networks and operator configurability thereof|
|US8924410||18 nov. 2011||30 déc. 2014||Oracle International Corporation||Automated scheme for identifying user intent in real-time|
|US8935772||10 oct. 2012||13 janv. 2015||Verizon Patent And Licensing Inc.||Secure server architecture for web based data management|
|US8955106 *||24 août 2007||10 févr. 2015||Sonicwall, Inc.||Managing infectious forwarded messages|
|US8955136||20 févr. 2012||10 févr. 2015||Sonicwall, Inc.||Analyzing traffic patterns to detect infectious messages|
|US8966066||12 oct. 2012||24 févr. 2015||Seven Networks, Inc.||Application and network-based long poll request detection and cacheability assessment therefor|
|US8971216||7 mars 2006||3 mars 2015||Alcatel Lucent||Method for routing transactions between internal and external partners in a communication center|
|US8977755||6 déc. 2012||10 mars 2015||Seven Networks, Inc.||Mobile device and method to utilize the failover mechanism for fault tolerance provided for mobile traffic management and network/device resource conservation|
|US8984581||11 juil. 2012||17 mars 2015||Seven Networks, Inc.||Monitoring mobile application activities for malicious traffic on a mobile device|
|US8989728||7 sept. 2006||24 mars 2015||Seven Networks, Inc.||Connection architecture for a mobile network|
|US9002828||2 janv. 2009||7 avr. 2015||Seven Networks, Inc.||Predictive content delivery|
|US9002920||13 mai 2008||7 avr. 2015||Genesys Telecommunications Laboratories, Inc.||Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact center|
|US9008075||22 déc. 2008||14 avr. 2015||Genesys Telecommunications Laboratories, Inc.||System and methods for improving interaction routing performance|
|US9008651||20 avr. 2001||14 avr. 2015||Nokia Technologies Oy||Wireless communication devices|
|US9009250||7 déc. 2012||14 avr. 2015||Seven Networks, Inc.||Flexible and dynamic integration schemas of a traffic management system with various network operators for network traffic alleviation|
|US9021021||10 déc. 2012||28 avr. 2015||Seven Networks, Inc.||Mobile network reporting and usage analytics system and method aggregated using a distributed traffic optimization system|
|US9043433||25 mai 2011||26 mai 2015||Seven Networks, Inc.||Mobile network traffic coordination across multiple applications|
|US9043731||30 mars 2011||26 mai 2015||Seven Networks, Inc.||3D mobile user interface with configurable workspace management|
|US9047142||16 déc. 2010||2 juin 2015||Seven Networks, Inc.||Intelligent rendering of information in a limited display environment|
|US9049179||20 janv. 2012||2 juin 2015||Seven Networks, Inc.||Mobile network traffic coordination across multiple applications|
|US9055102||2 août 2010||9 juin 2015||Seven Networks, Inc.||Location-based operations and messaging|
|US9058591||29 mars 2011||16 juin 2015||@Pay Ip Holdings Llc||System and method for email-based donations|
|US9060032||9 mai 2012||16 juin 2015||Seven Networks, Inc.||Selective data compression by a distributed traffic management system to reduce mobile data traffic and signaling traffic|
|US9065765||8 oct. 2013||23 juin 2015||Seven Networks, Inc.||Proxy server associated with a mobile carrier for enhancing mobile traffic management in a mobile network|
|US9077630||8 juil. 2011||7 juil. 2015||Seven Networks, Inc.||Distributed implementation of dynamic wireless traffic policy|
|US9084105||19 avr. 2012||14 juil. 2015||Seven Networks, Inc.||Device resources sharing for network resource conservation|
|US9100873||14 sept. 2012||4 août 2015||Seven Networks, Inc.||Mobile network background traffic data management|
|US9105014 *||26 mai 2009||11 août 2015||International Business Machines Corporation||Interactive avatar in messaging environment|
|US9131397||6 juin 2013||8 sept. 2015||Seven Networks, Inc.||Managing cache to prevent overloading of a wireless network due to user activity|
|US20010055023 *||13 févr. 2001||27 déc. 2001||Takumi Hasegawa||User's request reflecting design system and method thereof|
|US20020004822 *||5 juil. 2001||10 janv. 2002||Nec Corporation||Method of vicariously executing translation of electronic mails for users, and apparatus, system and medium therefor|
|US20020006793 *||20 avr. 2001||17 janv. 2002||Zsolt Kun-Szabo||Wireless communication devices|
|US20020019851 *||26 juil. 2001||14 févr. 2002||Jordan Pollack||System and method for the electronic mail based management and manipulation of stored files|
|US20020078158 *||24 août 2001||20 juin 2002||Brown Scott T.||E-mail messaging system and method for enhanced rich media delivery|
|US20020080158 *||29 nov. 2001||27 juin 2002||Storfer Paul D.||Offline data collection|
|US20020133554 *||27 déc. 2000||19 sept. 2002||Daniel Checkoway||E-mail answering agent|
|US20030158724 *||9 mai 2001||21 août 2003||Rie Uchida||Agent system supporting building of electronic mail service system|
|US20030212761 *||22 nov. 2002||13 nov. 2003||Microsoft Corporation||Process kernel|
|US20040073605 *||15 oct. 2002||15 avr. 2004||Conley, Ralph F.||Multi-tier web publishing software and system|
|US20040177119 *||6 mars 2003||9 sept. 2004||Andrew Mason||System and method for presence enabled e-mail delivery|
|US20040199509 *||2 avr. 2004||7 oct. 2004||Brodersen Robert A.||Partially replicated distributed database with multiple levels of remote clients|
|US20040205124 *||27 mars 2003||14 oct. 2004||Limprecht Rodney T.||Availability and scalability in a messaging system in a manner transparent to the application|
|US20040205243 *||6 mars 2002||14 oct. 2004||Hans Hurvig||System and a method for managing digital identities|
|US20040205781 *||27 mars 2003||14 oct. 2004||Hill Richard D.||Message delivery with configurable assurances and features between two endpoints|
|US20040212826 *||15 janv. 2004||28 oct. 2004||Canon Kabushiki Kaisha||Document management system, document management method, and program for implementing the method|
|US20040215506 *||24 mars 2001||28 oct. 2004||Richard Mcewan||Interactive commercials as interface to a search engine|
|US20050038810 *||9 sept. 2004||17 févr. 2005||Brodersen Robert A.||Partially replicated distributed database with multiple levels of remote clients|
|US20050038861 *||11 août 2004||17 févr. 2005||Scott Lynn||Method and system for dynamically generating electronic communications|
|US20050044074 *||6 oct. 2004||24 févr. 2005||Microsoft Corporation||Scoping queries in a search engine|
|US20050080759 *||8 oct. 2003||14 avr. 2005||International Business Machines Corporation||Transparent interface to a messaging system from a database engine|
|US20050108020 *||5 janv. 2003||19 mai 2005||Shauli Lehavi||System and a method for accerating communication between client and an email server|
|US20050125486 *||20 nov. 2003||9 juin 2005||Microsoft Corporation||Decentralized operating system|
|US20050149515 *||25 févr. 2005||7 juil. 2005||Dengler Christopher A.||Method for searching for and transmitting songs with accompanying listener messages|
|US20060010178 *||15 août 2005||12 janv. 2006||Wilmot Gerald J||Real-time database update transaction with disconnected relational database clients|
|US20060031365 *||14 sept. 2005||9 févr. 2006||Timothy Kay||Method and system for using screen names to customize interactive agents|
|US20060036608 *||8 avr. 2005||16 févr. 2006||Adknowledge, Inc.||Method and system for generating and distributing electronic communications|
|US20060075045 *||27 oct. 2004||6 avr. 2006||Microsoft Corporation||Securely extending data processing pipeline functionality|
|US20060122883 *||5 déc. 2005||8 juin 2006||Lynn Scott W||Method and system for generating and distributing electronic communications for maximum revenue|
|US20060123088 *||2 déc. 2004||8 juin 2006||Microsoft Corporation||System and method for replicating offline scheduling transactions from a client to a server|
|US20060143613 *||29 déc. 2004||29 juin 2006||Sonia Lippe||Email integrated task processor|
|US20060206332 *||29 juin 2005||14 sept. 2006||Microsoft Corporation||Easy generation and automatic training of spoken dialog systems using text-to-speech|
|US20060224535 *||29 juin 2005||5 oct. 2006||Microsoft Corporation||Action selection for reinforcement learning using influence diagrams|
|US20060282770 *||8 juin 2005||14 déc. 2006||Microsoft Corporation||Methods and systems for providing editable messaging forms|
|US20070011254 *||15 mai 2006||11 janv. 2007||Ritsuko Otake||Image processing apparatus, control method of the same, and program|
|US20070014302 *||22 sept. 2006||18 janv. 2007||International Business Machines Corporation||Scalable resource discovery and reconfiguration for distributed computer networks|
|US20070027917 *||16 sept. 2005||1 févr. 2007||Ido Ariel||Linking of personal information management data|
|US20070055555 *||13 nov. 2006||8 mars 2007||Ita Software, Inc.||Method, system, and computer program product for interfacing with information sources|
|US20070180033 *||2 févr. 2006||2 août 2007||Satyesh Singh||Virtual mail storage for mail distributed using corporate distribution lists|
|US20100198924 *||26 mai 2009||5 août 2010||International Business Machines Corporation||Interactive avatar in messaging environment|
|US20100299406 *||23 mars 2010||25 nov. 2010||Apple Inc.||Streaming server administration protocol|
|US20100332469 *||25 juin 2009||30 déc. 2010||General Electric Company||Systems and methods for accessing data from a database|
|US20110022608 *||27 janv. 2011||Microsoft Corporation||E-Mail Tool Management Shell Command Set|
|US20120084367 *||1 oct. 2010||5 avr. 2012||Clover Leaf Environmental Solutions, Inc.||Generation and retrieval of report information|
|US20120254282 *||22 mai 2012||4 oct. 2012||Microsoft Corporation||System and method for replicating offline scheduling transactions from a client to a server|
|USRE45348||16 mars 2012||20 janv. 2015||Seven Networks, Inc.||Method and apparatus for intercepting events in a communication system|
|USRE45583||19 avr. 2013||23 juin 2015||Genesys Telecommunications Laboratories, Inc.||Method and apparatus for providing enhanced communication capability for mobile devices on a virtual private network|
|USRE45606||7 mars 2013||7 juil. 2015||Genesys Telecommunications Laboratories, Inc.||Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionality|
|DE102013109779A1||6 sept. 2013||30 avr. 2014||Avaya Inc.||Transportieren von avataren und konferenzmaterialien in virtual-reality-konferenzräume|
|EP1203305A2 *||7 juil. 2000||8 mai 2002||Jeffrey W. Mankoff||Virtual document organizer system and method|
|EP1300777A1 *||9 mai 2001||9 avr. 2003||Atori Co., Ltd.||Agent system supporting building of electronic mail service system|
|EP1325422A1 *||20 juil. 2001||9 juil. 2003||Active Buddy Inc.||Method and system for interactively responding to instant messaging requests|
|WO1998037704A2 *||24 févr. 1998||27 août 1998||Intervoice Lp||Intelligent e-mail interface|
|WO1999015996A2 *||25 sept. 1998||1 avr. 1999||Carol Y Devine||Multi-threaded web based user inbox for report management|
|WO1999056213A1 *||27 avr. 1999||4 nov. 1999||Giganet Inc||System for transferring information between devices over virtual circuit established therebetween using computer network|
|WO2000017768A1 *||18 sept. 1999||30 mars 2000||John W L Ogilvie||Self-removing email|
|WO2000049534A1 *||17 févr. 2000||24 août 2000||Ruth Sragner||Document transfer over network using cgi script|
|WO2000055774A2 *||16 sept. 1999||21 sept. 2000||Bolero International Limited||Transaction support system|
|WO2001006497A2 *||20 juil. 2000||25 janv. 2001||Freshaddress Inc||Electronic identifier storage and retrieval system|
|WO2001088662A2 *||16 mai 2001||22 nov. 2001||Answerfriend Com||Answering natural language queries|
|WO2002031682A2 *||12 oct. 2001||18 avr. 2002||Honeywell Int Inc||Email to database import utility|
|WO2002061624A1 *||16 janv. 2002||8 août 2002||Motorola Inc||Sorting data based on proximity|
|WO2003046791A1 *||27 nov. 2002||5 juin 2003||Ifactz Inc||Systems and methods for disseminating information|
|WO2003081524A1 *||8 mai 2002||2 oct. 2003||Peerless Systems Corp||Method and system to print via e-mail|
|WO2007065947A2 *||8 déc. 2006||14 juin 2007||Ibm||System and method of implementing an e-mail interface for a content management system|
|Classification aux États-Unis||1/1, 709/206, 703/27, 715/207, 715/234, 710/112, 709/250, 707/999.01, 707/999.005, 707/999.003, 707/999.007, 707/999.002, 707/999.104, 707/999.009|
|Classification internationale||G06Q10/10, G06Q10/06, G06F17/30|
|Classification coopérative||Y10S707/99939, Y10S707/99933, Y10S707/99935, Y10S707/99937, Y10S707/99945, Y10S707/99932, G06Q10/06311, G06Q10/107|
|Classification européenne||G06Q10/107, G06Q10/06311|
|7 août 1995||AS||Assignment|
Owner name: MICROSOFT CORPORATION, WASHINGTON
Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNOR:HUSSEY, PETER;REEL/FRAME:007580/0839
Effective date: 19950802
|13 avr. 1999||CC||Certificate of correction|
|28 mars 2002||FPAY||Fee payment|
Year of fee payment: 4
|22 mars 2006||FPAY||Fee payment|
Year of fee payment: 8
|14 avr. 2010||FPAY||Fee payment|
Year of fee payment: 12
|9 déc. 2014||AS||Assignment|
Owner name: MICROSOFT TECHNOLOGY LICENSING, LLC, WASHINGTON
Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNOR:MICROSOFT CORPORATION;REEL/FRAME:034541/0001
Effective date: 20141014