US7818190B1 - Camping reservation system, method and program - Google Patents
Camping reservation system, method and program Download PDFInfo
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- US7818190B1 US7818190B1 US10/707,374 US70737403A US7818190B1 US 7818190 B1 US7818190 B1 US 7818190B1 US 70737403 A US70737403 A US 70737403A US 7818190 B1 US7818190 B1 US 7818190B1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/02—Reservations, e.g. for tickets, services or events
- G06Q10/025—Coordination of plural reservations, e.g. plural trip segments, transportation combined with accommodation
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/02—Reservations, e.g. for tickets, services or events
Definitions
- the present invention is directed to an automated camping reservation system, method, and program, and more particularly to a network based system, method and program for reserving a camping facility using any Internet-type accessible medium to receive and process camping facility reservations from camping facility employees and users.
- Reservation systems such as those for reserving hotel rooms and airplane seats, were among the earliest targets of automation. These systems have matured to the point where, today, the consumer can make his own reservation over the Internet.
- One of the factors that contributed to the early automation of such systems is the substantial fungibility of the seats or rooms. That is to say, although one airline seat or hotel room may have some particular attributes or desirability factors that affect desirability of the unit (i.e., aisle or window, king or double bed), the units are generally all equally well suited to accommodate the person or persons reserving them.
- the desirability factors though not without importance, become less important when a plane or hotel is nearly booked, and a person needs a seat on the plane or a room in the hotel. People are often willing to overlook desirability factors in such situations, because the reserveable units can indeed properly perform the intended function for any person.
- a camping vehicle As a recreational activity, many persons enjoy leaving their home and spending the night in a fixed location other than in a building. Although such locations might include a tent or the bare ground, today such locations are often vehicles specially designed for overnight accommodation. Such vehicles include at least beds, but may also be equipped with a toilet, shower, bath, kitchen, dining area, living area, computer, television, etc. Having many of the conveniences of home, it is not surprising that such vehicles have sometimes been referred to as mobile homes. For the sake of generality and simplicity, however, it will be understood that any vehicle having at least a sleeping area will be referred to hereafter as a camping vehicle. It will also be understood that the meaning of the term is meant to be inclusive of vehicles that are towed as well as those with the capability of moving without being towed.
- campers The persons who stay in camping vehicles will be referred to as campers.
- the term generally excludes people staying in a hotel.
- people having non-camping vehicles but who stay in tents, and also people who travel without any vehicle at all are of no particular interest and are usually not included when the term “campers” is used herein.
- Campers can drive their camping vehicles on almost any road, and park them in many convenient locations. Some businesses have developed to serve campers and provide them with excellent facilities to park their camping vehicles for overnight stays. Such businesses are typically referred to as campgrounds, but usually will be referred to herein as camping facilities for the sake of generality. A business operating more than one camping facility may be referred to as a camping institution.
- a camping facility has several predetermined locations in which campers may park their camping vehicles. Each of these locations may be referred to as a campsite or a camping pad.
- camping pads are not all alike, and each possesses attributes which severely complicate the process of making a reservation for a camper's camping vehicle.
- camping vehicles are not all alike, and have different requirements that must be fulfilled by a suitable camping pad.
- FIG. 5 shows an exemplary camping facility.
- reference numeral 600 refers generally to the camping facility.
- Non-paved areas are indicated with a grassy texture, such as that at 610 .
- Paved areas are not textured, as shown at 620 .
- a camping pad is indicated at the paved area 630 , and this type of camping pad allows a user to pull his camping vehicle through the pad so that, upon departing, there is no need to back out the vehicle.
- At 640 there is a camping pad that allows for pull through as in pad 630 , but the pad is significantly wider than pad 630 .
- camping pad 650 is wide, but does not allow for pull through.
- a pool 660 is provided as a camping facility amenity, as is picnic area 670 .
- Primitive tent area 680 is provided for persons who do not have camping vehicles.
- the power pedestal of a camping pad is a permanent camping pad fixture that includes at least a connector for providing electrical power.
- Another camping pad attribute is the height of the power pedestal.
- the power pedestal may be anywhere from a few inches to several feet in height. The height and location of the power pedestal may be thought of as power pedestal particulars, for the sake of linguistic convenience.
- a tip-out portion of a camping vehicle is a part of the vehicle which does not substantially protrude from the camping vehicle during movement, but which can be extended from the camping vehicle in a stationary state to provide additional interior space.
- Some camping vehicles have multiple tip-out portions, and these can extend from the camping vehicle for several feet.
- Another related camping vehicle attribute is the ground clearance of any tip-out portion. That is to say, some tip-out portions of some camping vehicles may, when fully extended and deployed, have only about a foot of space between the bottom of the tip-out portion and the level of the ground.
- hotel-like reservation systems rooms are assumed to be fungible; guests to be housed in the rooms are always assumed to fit in the rooms; the fixtures in the rooms are always assumed to be of appropriate size and quality to suit the guest.
- reservation systems can make such simple assumptions, and still be used with effect in the hotel industry, because the “thing” for which space is provided is a human body and because the human body has generally predictable and constant attributes.
- camping vehicles vary widely, and so reservation systems for hotels are far too simple to be used in the camping industry.
- the camping facility agent In establishing a reservation for a user, the camping facility agent would acquire a user's personal information, reservation information, vehicle information and payment information. Depending on the user and the user's specifications, this can require a lengthy amount of information which the camping facility agent will have to inquire of the user and subsequently input into the camping facility system or manually record. This would also require a camping facility agent to relay to the user what camping facilities are available to the user based upon the user's specifications and preferences. Furthermore, since this information is not within the view of the user, the user would have to write and record the information as well. If the user is not familiar with the camping facility or with camping in general, the camping facility agent would be required to explain to the user what facilities and accommodations are available to the user. The foregoing require a great amount of camping facility agent's time.
- the camping facility agent When the camping facility agent has acquired all the information necessary to make a camping reservation, the camping facility agent would consequently send the user their camping facility information either via mail or facsimile or would verbally inform the user of their camping information which the user would consequently have to record.
- camping facility agents since there are limited camping facility agents, a frequent user will be required to wait until a camping facility agent is free to take their reservation.
- camping facility agents may only be available during certain hours or may be assisting other users, further increasing the inconvenience of making a camping reservation.
- the invention provides a suitable computer-assisted system, method, and computer program product for overcoming some or all of the above-identified problems, and for achieving other helpful advantages as well, by supporting reservation determinations based on camping pad attributes, camping vehicle attributes, or both.
- the invention is taught herein by way of the exemplary embodiments described in detail below.
- FIG. 1 is a block diagram of a network according to the present invention.
- FIG. 2 is a flow diagram showing exemplary steps of reserving a camping pad by a user according to one aspect of the present invention.
- FIG. 3 shows a simplified portion of an exemplary database, relating to camping vehicles.
- FIG. 4 shows another simplified database portion, relating to camping pads.
- FIG. 5 shows an exemplary campground.
- FIG. 1 a block diagram is shown representing the camping reservation system, method and program of the present invention.
- a camp facility agent or a user contacts the system via a network such as the Internet.
- Any medium such as a computer 110 , cellular phone 120 , or any device 130 which has access to the network can be used to establish a connection with the camping institution system 160 and associated database 170 containing information relative to the camping institution and camping facilities of the camping institution.
- FIG. 2 is a flowchart illustrating the making of a reservation by a user according to the first embodiment.
- a user accesses a website for a camping institution using for example, a computer.
- a link for example, on a website will direct the user an area on the website regarding reservations.
- the user will be able to make reservations, inquire about reservations that have already been made or to inquire about possible reservations when accessing this site.
- the user will be directed to a link for frequent users step 210 as further described below. If the user is new to the camping institution or an infrequent camper in that the user's personal information is not stored in the camping institution database, the user will be directed to a link for new and infrequent users in step 210 .
- the user enters personal information such as name, home address, telephone number.
- vehicle information such as size of the camping vehicle, make and model.
- a feature of the present invention is that the vehicle information requested of a user is particular to camping vehicles. Other pertinent vehicle information would include information regarding the length, weight, and dimensions of the vehicle or whether any components of the vehicle can be expanded.
- Further requested vehicle information would include information regarding any attachments to the vehicle such a boat or car. Obtaining this vehicle information would ensure that the camping location reserved for the user appropriately accommodates the user during the length of the user's stay at the camping facility.
- the system would elicit from the user the tip-out portion particulars.
- Additional vehicle information which will be requested of a user would include power pedestal attributes necessary for the user and the user's camping vehicle.
- power pedestals vary in height, size and other attributes. Therefore, a power pedestal which can accommodate the camping vehicle is necessary. Otherwise, extra cables or means of connecting to the power pedestal will be necessary.
- the user will enter camping accommodation preferences.
- the camping accommodations available to the user will depend upon the camping facility selected by the user. For example, the user may require a connection to a phone line, that they be near the front desk, or that there be accommodations for their pets. Common accommodations requested by user's are sewer and water connections or that the camping location be near public washrooms or washing machines.
- the user may also like to be a certain distance from a lake, if a lake is present on the camping facility or be located in a particular scenic view on a camping facility.
- camping pad preferences There are various kinds of camping pads on which the camping vehicle is placed. Camping pads in some camping facilities may vary. For example, there can be concrete, asphalt, gravel or grass camping pads. The camping pad available to a user may be limited depending on the weight and size of the camping vehicle.
- Reservation information would include information regarding the location of the particular camping facility the user would like to stay, the dates of the user's arrival and departure, and the number of people who will be staying at the camping facility.
- the database of the system of the present invention will be accessed in step 230 and camping facility information will be obtained.
- the system will provide the user with the camping locations and camping pads of the camping facility selected by the user, which are available and provide a satisfactory match taking into account the camping pad attributes and the camping vehicle attributes, and also the accommodation preferences. The user can then select among the available camping locations on a camping facility which satisfy the user's specifications. This step 235 will be discussed further below.
- the system may provide the user with other alternatives. For example, the system will provide the user with alternative camping pads currently available at the camping facility which is similar to the user's specifications but is available on a different date.
- the user may can modify the information previously entered. For example, the user can change the dates of their reservation. If there are no available camping facilities in the particular camping site, the system will inform the user of camping facilities available to the user at another camping site meeting the user's specifications. Thus a camping, facility that more greatly meets a user's preferences is provided.
- the user selects a camping location.
- the user may be prompted to enter any further necessary user information.
- the system in step 245 will generate reservation information, such as a display of relevant user information, vehicle information, and accommodation information, and may request verification from the user that the information is accurate.
- reservation information such as a display of relevant user information, vehicle information, and accommodation information
- the user may be prompted to input the user's payment information.
- Payment information can include a credit card number, the name of the person identified on the credit card, the type of credit card, the expiration date and billing address of the credit card.
- the system processes the payment information in step 255 .
- the payment information is transmitted to a payment verification system 180 which verifies the validity of the credit card and the payment information. Once verification of the payment information has been established, the final confirmation information may be output to the user.
- the camping system will update its database to ensure that the reservation information available to users is accurate.
- a record may be saved so that the user may stop and input the rest of the information at another time.
- the user's user information, vehicle information accommodation preferences and payment information may currently be stored in the camping system. If the user is a frequent user or the user has previously entered their information, they will already have a user ID and password, for example. If the user has a user ID and a password, they will be able to access their information by inputting their user ID and password into the system. Therefore, there is no need to input information that will remain the same avoiding redundancy.
- step 215 after the user has completed entering the user's ID and password, processing proceeds to step 220 in which the user's user information, vehicle information, accommodation information and payment information which was previously stored may be displayed.
- the system could also display any history information which describes any previous reservations made by the user at the camping facility.
- a user may decide to change any or all of the user information, vehicle information, or accommodation information currently stored on the system. If a user wants to change their information or needs to add information, the user can alter the stored information.
- processing can continue with step 225 as already described above.
- the user may be offered deals, discounts, promotions that are available.
- the user may belong to a frequent camper club, similar to a frequent flyer program, with appropriate awards.
- the system 160 can keep track automatically of camping stays, and can inform the user of any discounts or coupons available to the user based on their account information. For example, if the user has previously made 10 reservations at the camping institution, the user may be offered a free stay at a camping institution.
- Database 170 may be provided with camping vehicle information such as that shown in FIG. 3 and with camping pad information such as that shown in FIG. 4 .
- the camping vehicle information exemplified in FIG. 3 represents relations between data elements in, e.g., a relational database.
- a first column is provided for easy identification of individual records, and may be a key field or the like.
- the next column provides a textual description of a make and model of camping vehicle.
- camping vehicles are commonly referred to as being of various types or classes, and a column is provided for this kind of information.
- Other columns indicate outer dimensions and weight of the camping vehicle.
- the final column indicates the minimum tip-out clearance value.
- the camping pad information exemplified in FIG. 4 is likewise shown in this exemplary embodiment as being in tabular form.
- the table has a first column with identifiers of individual camping pads.
- the second column provides a textual description of the camping pad.
- Other columns hold information indicating the type of access for the pad (i.e., whether pull through or not), the dimensions of the pad, the distance from an amenity such as a bath house, and a power pedestal height value.
- the camping vehicle information for the user is obtained in steps 220 or 270 .
- the major manufacturers of camping vehicles are few in number, it is quite practical to provide and keep updated a table such as that shown in FIG. 3 .
- knowledge of the camping vehicle type makes it simple to determine the basic information for the camping vehicle.
- the camping facility at which the user desires a pad reservation is indicated in step 230 .
- a table like that shown in FIG. 4 may be referenced to obtain information about all of the pads in the facility.
- Carrying out step 235 can be performed in a simple or complex manner.
- One simple approach is to compare the dimensions of the camping vehicle with the camping pad, and to rule out pads of insufficient size, or pads where the foliage might come into contact with the top of the camper. Threshold values can be established as necessary (for example, a rule that the foliage should not be less than 10 feet above the top of the camping vehicle).
- a more complex approach is to take into account the tip-out clearance and the height of the power pedestal.
- An even more complex approach is to store information concerning the location of the tip out(s) for various camping vehicles and camping pads, and to make a determination based on not only the clearance of the tip out(s), but also the possibility of locating a vehicle of the known dimensions in the pad taking into account the tip out and pedestal locations.
- One camping pad attribute is the camping pad access attribute.
- Some camping pads are arranged so that a camping vehicle can pull into and out of the camping pad without backing up. These can be driven through by virtue of sufficient room around the camping pad to maneuver the camping vehicle. This is important to campers with large camping vehicles because such campers may be averse to backing up their camping vehicle.
- Another camping pad attribute is the foliage attribute.
- Some camping pads have foliage that may be high enough to permit safe passage of certain camping vehicles, but not others.
- Some campers prefer no foliage whatsoever because they may have electronic devices that link with satellite services via a line of sight, or because they may have external antennae or other devices that might be damaged by nearby foliage.
- Some campers prefer overhanging foliage because they may have camping vehicles that lack air conditioning.
- Another camping pad attribute is the camping pad composition. Some camping pads have only an unimproved earth surface, while others may have gravel, concrete, or asphalt pads.
- Another camping pad attribute is the distance from various camping facility features. For example, some camping pads are close to the entrance and some are far away. Campers preferring seclusion or having difficulty sleeping may prefer being far from the entrance. Likewise, some camping pads are close to shower facilities or other amenities of the camping facility, and this may be an important factor for a camper who has some mobility limitations. Moreover, some camping pads are close to the camping facility headquarters and thus may provide a greater sense of security or improved wireless communication with a WLAN access point.
- Yet another camping pad attribute is the availability of certain communications features, such as telephone, CATV, and Ethernet connections.
- Various camping vehicle attributes have already been mentioned, such as vehicle dimensions including height, weight, length, and width; tip-out portion particulars; and location of connections for hook-up to power and sewage facilities.
- Other attributes may be important as well, such as turning radius, wheelbase, and tolerance for slopes.
- the actual implementation can differ from that shown in FIGS. 1-4 .
- the system need not be based on any particular networking technology.
- the system need not be centralized as shown in FIG. 1 , but may be distributed in any way as the needs of the situation arise.
- the payment system need not necessarily be a separate system.
- the flow of processing shown in FIG. 2 may also be changed, with various steps being rearranged, other steps being added, and still other steps being omitted so as to suit the particulars of any given camping institution environment.
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US10/707,374 US7818190B1 (en) | 2003-12-09 | 2003-12-09 | Camping reservation system, method and program |
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US10/707,374 US7818190B1 (en) | 2003-12-09 | 2003-12-09 | Camping reservation system, method and program |
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Cited By (10)
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US20140012861A1 (en) * | 2012-05-17 | 2014-01-09 | Michael J. Bradsher | Method of scheduling and documenting events |
US9044543B2 (en) | 2012-07-17 | 2015-06-02 | Elwha Llc | Unmanned device utilization methods and systems |
US9061102B2 (en) | 2012-07-17 | 2015-06-23 | Elwha Llc | Unmanned device interaction methods and systems |
US9619527B2 (en) | 2012-05-17 | 2017-04-11 | Trophy Stack, Inc. | Method of ranking and displaying certified content |
JP2019117618A (en) * | 2018-04-06 | 2019-07-18 | トヨタ自動車株式会社 | Vehicle operation management device, parking lot management center, lodging type vehicle, and reservation method of lodging type vehicle |
US10514267B2 (en) | 2017-12-27 | 2019-12-24 | Toyota Jidosha Kabushiki Kaisha | Vehicle operation management apparatus |
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US11215958B1 (en) | 2020-04-30 | 2022-01-04 | James Dean Turntine | Automated systems for recreational vehicle parking facility |
US11403952B2 (en) | 2019-04-26 | 2022-08-02 | Honda Motor Co., Ltd. | Method and system for providing an equipped autonomous vehicle to a destination |
US11454972B2 (en) | 2019-04-26 | 2022-09-27 | Honda Motor Co., Ltd. | Method and system for providing an equipped autonomous vehicle to a destination |
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