WO1990000297A1

WO1990000297A1 - Voice controlled pager

Info

Publication number: WO1990000297A1
Application number: PCT/US1989/002759
Authority: WO
Inventors: Thomas G. Berry; Paul Fielding Smith; Kamyar Rohani; Winfield James Brown; Philip Paul Macnak
Original assignee: Motorola, Inc.
Priority date: 1988-06-30
Filing date: 1989-06-26
Publication date: 1990-01-11
Also published as: KR900702504A

Abstract

An individual desiring to operate a pager (14 or 14') via voice commands (32, 48, 50) sends a message to a repository of voice recongnition codebooks requesting access to a particular codebook. The repository device(s) respond by transmitting (54) the codebook of that individual to at least one pager, which stores the codebook therein (30). In a second embodiment, each individual opearting a pager (14 or 14') by voice commands is provided with a codebook module (30, 42), which contains a suitable memory having at least that operator's codebook stored therein. By inserting the codebook module into the pager, that pager becomes at least partially controllable by the voice commands of that operator.

Description

VOICE CONTROLLED PAGER

Technical Field

This invention relates generally to voice recognition, and more particularly to speaker dependent voice recognition applied to paging communication systems, and is more specifically directed toward a method for programming pagers to recognize and respond to voice commands.

Background Art

Subscribers to paging communication services continually demand increasingly powerful and sophisticated features. However, this demand conflicts with an equally important requirements of minimized size and increased battery life. Contemporary state-of-the-art pagers are designed so as to minimize their physical size. Therefore, it becomes difficult to incorporate advanced features into contemporary pagers since these feature typically require control or activation by the subscriber, and the size of the pager renders the addition of control switches or keypads impractical.

Voice recognition technology has been recognized as an advantageous feature for many product applications. Such technology may be employed to render a product partially or entirely controllable by voice commands in situations where hands-on control is impossible or impracticable. Speaker dependent voice recognition devices are designed to respond to a particular individual. Stored within such devices are speaker specific parameters, such as, for example, variations in the vocal tract response, pitch period, short-term speech power, and amplitude of the short-term speech spectra.

When applied to paging communication systems, voice recognition raises several concerns. One such concern involves the problem of storing the voice recognition information (commonly referred to as a

^••codebook¹¹) in the pager. Presently, pagers are typically provided with subscriber specific information, such as, for example, an identification code. However, this type of information may be readily generated and stored within the pager. Thus, if a pager should fail, service company may easily supply the subscriber with a replacement pager. However, the generation and transference of a voice recognition codebook may not be as fundamental as identification code transfer.

In some circumstances, it may be desirable to enable a single pager to respond to the voice commands o more than one individual (subscriber) . A typical situation may be in a company setting wherein a pager is temporarily provided to an individual that must be available to respond to some emergency or important situation. In another situation, a single pager may be shared between, for example, maintenance personnel operating in working shifts (i.e., three eight-hour shifts) . Therefore, to provide voice control, the codebook for each individual must be stored within the pager. However, mass codebook storage may significantly increase the cost of the pagers. Additionally, codebook maintenance costs would be significant since the pagers must be updated with each change in personnel. Moreover the addition of several memory devices, or a memory printed circuit board, may increase the size of the pager beyond that desired by the consuming public. This is a particular concern of paging subscribers. An alternative may be to use speaker independent technology, however, speaker independent devices are typically more complex, less accurate, and require more batter energy.

One solution may be to store the codebooks of only a few individuals thereby reducing the amount of required memory. However, this approach is inflexible to changing circumstances such as variations in personnel working hours or in the event that the pager itself should fail. Another approach may be to have each pager contain only enough memory for a single codebook, which must be retrained for each subscriber. Speaker dependent voice recognition devices must be "trained" to respond to each individual. Training is accomplished by having an individual repeat control words several times until the device has been "trained" to recognize that word as spoken by that individual. However, training is a time consuming process and the addition of circuitry to provide training capabilities in each pager may adversely impact pager cost and size. Accordingly, a need exists in the art to permit pagers to be programmed to respond to the voice commands of subscribers in an efficient and organized manner.

Summary of the Invention

Briefly, according to a first embodiment of the invention, an individual desiring to operate a pager via voice commands sends a message to a repository of voice recognition codebooks requesting access to a particular codebook. The repository device(s) respond by transmitting the codebook of that individual to at least one pager, which stores the codebook therein. Thereafter, the pager may respond to the voice commands of that individual. In this way, pagers may be rapidly reprogrammed.

According to a second embodiment of the invention, each individual operating a pager within a paging communication system is provided with a codebook . . module (or card) , which contains a suitable memory means having at least that subscriber's codebook stored therein. By inserting the codebook module (or card) into the pager, that pager becomes at least partially controllable by the voice commands of that subscriber.

The codebook module may be easily removed to permit the communication device to be rapidly reprogrammed by inserting the codebook of another subscriber. Further, the codebook module may also operate as a "key", which

"locks" the pager upon removal of the codebook module thereby prohibiting unauthorized operation.

Brief Description of the Drawings

Figure 1 is an illustration of paging system incorporating the first embodiment of the present invention;

Figure 2 is an illustration of a pager incorporating the second embodiment of the present invention;

Figure 3 is a block diagram the pager of Figure 1 or Figure 2.

Detailed Description of a Preferred Embodiment

Referring now to Figure 1, there is shown an illustration of a paging communication system (10) incorporating the invention. The paging communication (10) as shown comprises at least a central repository station (12) , which may communicate with a plurality of pagers (subscriber units) (14) . As used herein a pager or subscriber unit comprises a personal, portable device which is typically designed to be carried on or about the person, and the term subscriber refers to any individual using or operating a pager or subscriber unit.

Typically, the repository station (12) comprises a transmitter (or transceiver for acknowledge-back pagers) (16) , which is coupled to a paging controller (18) . The paging controller (18) includes appropriate address encoders and decoders, memory, processing equipment, real-time clocks and other associated functions well known in the paging arts. Additionally, the paging controller (18) may access a data base (20) of voice recognition information (codebooks) , which the controller may route to the transmitter (16) for transmission to at least one pager (14) . The repository station (12) also includes an interface (22) through which communication with the outside world is received from paging terminals and telephones via a conventional public switched telephone networks (PSTN) (24) . As is known in the art, paging terminals comprise input devices through which messages and pager addressses are communicated to the paging controller (18) . Preferably, the paging controllers comprises video terminals having alphanumeric keypads (or equivalent) to permit message entry. Optionally, one or more paging terminals (26) may be directly coupled to the controller (18) .

The operation of the system (10) shown in Figure 1 is such that the pagers (14) are capable of receiving messages in any of several message formats or signalling patterns. These message formats include, but are not limited to, the Golay Sequential Code (GSC) , and the British Post Office paging system format (POCSAG) . While just two message formats have been mentioned, the present invention contemplates the use of any suitable message format or signalling.

According to a first embodiment of the invention, all required codebooks for all personnel using the paging system (10) are centrally contained in the repository (12) . The central repository is preferably associated with a facility that may be used to provide "training" of the subscriber units. In this way, new paging subscribers may create a personal codebook by training a pager (or its simulated equivalent) at the central facility. The centralized repository storage of the codebooks facilitates maintenance of the codebook library. Alternately, the repository may be distributed among several locations within a given geographic area. However, this approach may require tighter controls and coordination to adequately maintain the codebook libraries.

Each of the pagers (14) contain enough codebook memory to store the codebook for at least one individual. Thus, before an individual may use the pager, his or her codebook must be transferred (down-loaded) from the central repository (12) to the pager (14) . Preferably, an individual desiring to operate a pager (14) may transmit a message to the central repository (12) identifying and requesting a particular codebook from the codebook library. The present invention contemplates several alternatives to generating the codebook request message. As a first method for generating a codebook request, an identification code may be entered on a keypad (or equivalent) of a paging terminal (26) and transmitted to the central repository (12) . Alternately, programming a pager (14) with a codebook may be accomplished by contacting the paging controller (18) via the PSTN (24) using any conventional telephone. In this way, a codebook identification code may be transmitted, such as, for example, by using the DTMF telephone tones, which may respond by down-loading a particular codebook to a particular pager (14) . In a further embodiment, the paging controller (18) may employ a limited version of speaker independent voice recognition technology, which may be used to generate the codebook down-load request. Finally, if the pager (14) contains a transmitter to enable the acknowledgment of messages, a codebook down-load request may be generated by transmitting an acknowledge code from the pager to the paging transceiver. Upon receipt of an unsolicited acknowledge code (i.e., an acknowledge code for which no message was previously sent) the paging transceiver may transmit a codebook to the requesting pager.

Once the codebook has been stored in the pager (14) , the subscriber may partially (or entirely) control the operation of the pager by voice commands. Alternately, voice commands may be used in conjunction with manually entered commands (or vice versa) to execute a desired function. Whenever another individual desires to use that pager (for example, at a change in a working shift) , the codebook for the new subscriber may be rapidly down-loaded as described above. Optionally, the memory in the subscriber may be expanded (within size and cost constraints) to retain a limited number of the last used codebooks in a first-in-last-out manner. For example, the codebook of the current user and the prior two subscribers may be retained in the subscriber unit. In this way, if the same three individuals operating the subscriber during the three operating shifts were ordinarily repeated day to day, no reprogramming of the subscriber unit would be required.

In another aspect of this first embodiment, the present invention contemplates that the central repository (12) may contain a data base of the subscribers and the associated pagers that they customarily operate. At each shift change, the central repository (12) may automatically down-load the codebook for the next subscriber based upon time of day (or other suitable parameters) . If a change in personnel occurs, due to illness or unavailability, a supervisor may enter a new name into the roster (data base) , and that individual's codebook may be automatically down-loaded to the subscriber unit. This approach has the advantage of minimizing the over-the-air requests for new codebooks to those situations where a subscriber change occurs unexpectedly.

Referring now to Figure 2, there is shown a pager (14') having a codebook module (30) removably coupled thereto. The pager (14') is of the shirt-pocket variety having a display area (46) integrated into the holding or retaining clip, and a microphone (48) for receiving voice commands. As can be seen, the pager

(14') does not have any of the controls (buttons or switches) commonly used with contemporary pagers.

Alternatively, some buttons may be included if only partial voice control is implemented.

According to this second embodiment of the invention, each individual authorized to operate a pager within the paging system (10) is provided with a codebook module (or card depending upon the size of the pager) , that may be removably coupled to the pager. Each codebook module is preferably created at a facility that may be used to provide "training" of a pager (or its simulated equivalent) . In this way, the burden of re-training each pager is avoided, since each subscriber carries their codebook with them.

Each of the codebook modules (or cards) contain enough memory to store at least the codebook for one individual. An example of a memory storage card suitabl for use as a codebook card comprises a DS1217 manufactured by Dallas Semiconductor, or its functional equivalent. Additionally, the codebook module may contain the subscriber's identification code, access priority code, group affiliation code, or other codes permitting the subscriber access to advanced system features.

Referring still to Figure 2, before an subscribe may use the pager (14'), his or her codebook module (30) must be inserted into any suitable receptacle in the pager. Optionally, the codebook module may also be used as a "key" to the pager, so that no unauthorized individual could receive messages which may be proprietary in nature without a codebook module. Even if an unauthorized person were able to appropriate an subscriber's codebook module, the pager would not fully function since the pager would not respond to any voice commands other that the authorized subscriber (due to the speaker dependency of the preferred voice recognition technology) .

After the codebook card has been inserted into the subscriber unit (10) , the subscriber may partially

(or entirely) control the operation of the subscriber unit by voice commands. Alternately, voice commands may be used in conjunction with manually entered commands (or vice versa) to execute a desired function. Whenever another individual desires to use that subscriber unit

(for example, at a change in a working shift) , the codebook card may be readily removed and replaced with the codebook card of the new subscriber.

Referring now to Figure 3, there is shown a block diagram of a pager (14 or 14'). The pager operates under the control of a microprocessor (32) , which communicates via an address bus (34) and a data bus (36) with read-only memory (ROM) (38) and random access memory

(RAM) (40) . The codebook for each individual resides in a memory means (preferably electronically erasable programmable read-only memory (EEPROM) ) within the codebook module (30) . In the first embodiment of the present invention, the EEPROM is preferably resident within the pager (14) . In the second embodiment, the codebook module (30) preferably is constructed and arranged to be removably coupled (42) to the address bus (34) and the data bus (36) via any suitable connector or coupler. Also, in another aspect of the second embodiment of the invention, the microprocessor (32) operates to sense the presence of the codebook card (30) , after which the microprocessor may permit the pager (14') to operate.

Preferably, the pager (14) is entirely controlled by voice commands received via the microphone (48) and digitized (50) prior to being processed by the microprocessor (32) . Optionally, the subscriber may enter manual commands via control keys (buttons or switches) (44) . If voice commands are used to only partially control the pager (14), manually entered (44) commands may be used in conjunction with one or more voice commands to provide full control of the pager.

The paging subscriber (14) receives data or voice messages via an antenna (52) and a receiver (54), which forwards data messages to the microprocessor (32) for processing, storage, and routing to the display (46) , while routing alert tones and voice messages to any suitable audio processing stages (56) , which may provide the tones and voice messages to the subscriber via the speaker (58) . It will be understood by those skilled in the art that the RAM (40) includes a plurality of storag areas to store any data messages. As will be appreciated, the data messages may be retrieved, deleted, protected, or processed by the subscriber by speaking an appropriate voice command. The microprocessor (32) also controls (66) a battery saver circuit (68) , which controls (70) switching on and off the receiver (54) thereby extending the life of the power supply (battery) of the pager.

Optionally, the paging subscriber may include a transmitter (60) , which may transmit acknowledge message from the paging subscriber (14) to a paging transmitter. Of course, if the pager (14) contains the optional transmitter (60) , an antenna switch (62) and its associated antenna control line (64) would be required.

According to the invention, a significant level of voice control, may be accomplished by a limited word set. While total voice control may require several additional words, the present invention contemplates that the pager (14 or 14') may be at least partially controlled by the word set represented in Table 1 below.

Table 1

LIGHT/LAMP

ON

OFF

PAGER CANCEL

DISPLAY

ACKNOWLEDGE

MESSAGE

NUMBER

RESET

STEP

ALERT

SILENT

DELETE

HOLD

VOLUME

ERASE

LOCK

PRINT

READ

PROTECT

ZERO

ONE

TWO

THREE

FOUR

FIVE SIX

SEVEN EIGHT NINE

According to the invention, a pager (14) may be fully controlled by voice commands. Voice commands may be used to activate and control advanced paging features without the need for additional manual control means such as switches or buttons. By speaking one or more of the above exemplary list of command words, the present invention envisions several advanced paging features, some of which are set forth in Table 2 below:

TABLE 2

DISPLAY MESSAGE #

PROTECT MESSAGE #

CANCEL MESSAGE #

ACKNOWLEDGE MESSAGE #

PRINT MESSAGE #

SAVE MESSAGE #

PAGER ON/OFF

DISPLAY ON/OFF

DISPLAY LIGHT ON/OFF

VOLUME #

NEXT MESSAGE

PREVIOUS MESSAGE

ERASE MESSAGES

(Where # represents a number)

Some of the functions of these command may be self evident, such as, for example, "Display Message Five" (the pager responding by retrieving message five from a message storage means and displaying the information comprising message five on the display) ; "Cancel Message Two" (the pager responding by deleting the information comprising message two from the message storage means) ; or "Next Message" (the pager responding by displaying the next message without regard to which message number it is) . Other features are somewhat more subtle, such as, for example, "Volume Three" (the pager responding by increasing or deceasing the volume to level three) ; "Protect Message Five" (the pager responding by protecting a message from being lost even by an "Erase All Messages" command) . Of course, other features may be easily added by simply adding an appropriate command word to the codebook.

Claims

1. In a paging system having at least one paging receiver being at least partially controlled by voice commands, a method for programming said paging receiver to recognize said voice commands, comprising the steps of:

(a) removably coupling a memory means including at least data representing voice recognition information to an externally available port on said paging receiver;

(b) processing voice commands at said paging receiver in accordance with said data representing voice recognition information to at least partially control operation of said paging receiver in response to said voice commands.

2. In a paging system having at least one paging receiver being at least partially controlled by voice commands, a method for programming said paging receiver to recognize said voice commands, comprising the paging receiver steps of:

(a) removably coupling a memory means including at least data representing voice recognition information;

(b) detecting said coupling of said memory means and providing an enabling signal in response thereto;

(c) processing, in response to said enabling signal and in the absence of manually entered commands, voice commands in accordance with said data representing voice recognition information to at least partially control operation of said paging receiver in response to said voice commands;

(d) processing, in response to said enabling signal and when said manually entered commands are present, said manually entered commands in cooperation with said voice commands processed in accordance with said data representing voice recognition information to at least partially control operation of said paging receiver in response to said manually entered commands and said voice commands .

3. A pager being at least partially controlled and operated via voice commands, comprising: means for receiving voice signals to provide received voice signals; means for processing said received voice signals in accordance with voice recognition data to provide voice commands; means responsive to said voice commands for performing functions specified within said voice commands; and storage means, removably coupled to said buttonless pager, for storing at least said voice recognition data.

4. In a paging system having at least one paging receiver being at least partially controlled by voice commands, and at least one repository station having a data base comprising at least voice recognition information for said at least one subscriber unit, a method for programming said at least one subscriber unit to recognize said voice commands, comprising the subscriber unit steps of: receiving data representing voice recognition information from said repository station.

5. The method of claim 9, which includes the paging receiver step of: storing said data representing voice recognition information.

6. In a paging system having at least one paging receiver being at least partially controlled by voice commands, and at least one repository station having a data base comprising at least voice recognition information for at said least one paging receiver, a method for programming said at least one paging receiver to recognize said voice commands, comprising the paging receiver steps of:

(a) receiving data representing voice recognition information from said repository station;

(b) storing at least a portion of said data representing voice recognition information;

(c) processing voice commands at said paging receiver in accordance with said data representing voice recognition information to at least partially control operation of said paging receiver in response to said voice commands .

7. A method for controlling the apparatus of a paging receiver, said method comprising the steps of:

(a) providing a memory means including data representing a plurality of voice commands;

(b) receiving audible voice information and interpreting the voice information to selectively choose one of the plurality of voice commands; and (c) processing the selected voice command to at least partially control the operation of the paging receiver.

8. A pager comprising:

(a) means for receiving audible voice information generated externally from said pager, said receiving means further generating a voice information signal in response thereof;

(b) memory means for storing a plurality of voice commands;

(c) means for selecting one of the plurality of voice commands in response to the voice information signal; and

(d) means for processing the voice command to at least partially control operation of the pager.