WO1997013329A3 - Methods and apparatus for automating contact closure - Google Patents

Methods and apparatus for automating contact closure Download PDF

Info

Publication number
WO1997013329A3
WO1997013329A3 PCT/CA1996/000647 CA9600647W WO9713329A3 WO 1997013329 A3 WO1997013329 A3 WO 1997013329A3 CA 9600647 W CA9600647 W CA 9600647W WO 9713329 A3 WO9713329 A3 WO 9713329A3
Authority
WO
WIPO (PCT)
Prior art keywords
methods
automating
call
contact closure
network address
Prior art date
Application number
PCT/CA1996/000647
Other languages
French (fr)
Other versions
WO1997013329A2 (en
Inventor
Cecil H Bannister
Russell A Edwards
Rangaprasad Govindarajan
Original Assignee
Northern Telecom Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Northern Telecom Ltd filed Critical Northern Telecom Ltd
Priority to AU69828/96A priority Critical patent/AU6982896A/en
Publication of WO1997013329A2 publication Critical patent/WO1997013329A2/en
Publication of WO1997013329A3 publication Critical patent/WO1997013329A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42008—Systems for anonymous communication between parties, e.g. by use of disposal contact identifiers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/60—Medium conversion
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2016—Call initiation by network rather than by subscriber
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42229—Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/48—Arrangements for recalling a calling subscriber when the wanted subscriber ceases to be busy
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/5322—Centralised arrangements for recording incoming messages, i.e. mailbox systems for recording text messages
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
    • H04M7/1205—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal where the types of switching equipement comprises PSTN/ISDN equipment and switching equipment of networks other than PSTN/ISDN, e.g. Internet Protocol networks
    • H04M7/128—Details of addressing, directories or routing tables

Abstract

In methods and apparatus for contact closure, a predefined call closure stimulus event is detected and, in response to such detection, a call is placed to a first predefined network. When the call is answered at the first network address, the call closure stimulus event is announced, and a connection to a second predefined network address is offered. In response to acceptance of the offer, the first network address is connected to the second network address.
PCT/CA1996/000647 1995-09-29 1996-09-26 Methods and apparatus for automating contact closure WO1997013329A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU69828/96A AU6982896A (en) 1995-09-29 1996-09-26 Methods and apparatus for automating contact closure

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
US551095P 1995-09-29 1995-09-29
US60/005,510 1995-09-29
US71874796A 1996-09-25 1996-09-25
US08/718,747 1996-09-25

Publications (2)

Publication Number Publication Date
WO1997013329A2 WO1997013329A2 (en) 1997-04-10
WO1997013329A3 true WO1997013329A3 (en) 1997-05-29

Family

ID=26674443

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/CA1996/000647 WO1997013329A2 (en) 1995-09-29 1996-09-26 Methods and apparatus for automating contact closure

Country Status (2)

Country Link
AU (1) AU6982896A (en)
WO (1) WO1997013329A2 (en)

Families Citing this family (15)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
SE515084C2 (en) 1998-08-26 2001-06-05 Ericsson Telefon Ab L M Procedure and device in an IP network
EP1119988B1 (en) * 1998-10-13 2008-08-20 Telefonaktiebolaget LM Ericsson (publ) Telecommunications network and method for establishing a meeting between parties
CN1328760A (en) * 1998-10-16 2001-12-26 夸尔柯姆股份有限公司 SMS initiation of data call
AU718375B3 (en) * 1999-03-10 2000-04-13 Keith William Dowling A method of trading
AU733731B3 (en) * 1999-03-31 2001-05-24 Zelman Nelson Lew A method of trading
ES2250204T3 (en) * 1999-10-22 2006-04-16 Comverse Ltd PERSONAL INSTANT COMMUNICATION SYSTEM.
GB2371444A (en) * 1999-10-22 2002-07-24 Comverse Ltd Personal instant communication system
NL1014018C2 (en) * 2000-01-05 2001-07-24 Arnoud Bruins Jan Van Houten Service platform for interactive messaging.
US7206756B1 (en) 2000-01-14 2007-04-17 Trilogy Development Group, Inc. System and method for facilitating commercial transactions over a data network
US10055772B1 (en) 2000-01-14 2018-08-21 Versata Development Group, Inc. Method and apparatus for product comparison
US7069235B1 (en) 2000-03-03 2006-06-27 Pcorder.Com, Inc. System and method for multi-source transaction processing
US7908200B2 (en) 2000-05-16 2011-03-15 Versata Development Group, Inc. Method and apparatus for efficiently generating electronic requests for quote
FR2812155B1 (en) * 2000-07-20 2003-04-04 Peggy Mahalal METHOD FOR ESTABLISHING ANONYMOUS TELEPHONE CALLS WITH MOBILE TELEPHONES
HUP0202910A2 (en) * 2002-08-30 2004-05-28 Sándor Katona Method of operating of advertising and information system on communication network
DE102008052948A1 (en) * 2008-10-23 2010-04-29 Vodafone Holding Gmbh Method for communication by means of a switching device and switching device

Citations (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS61135269A (en) * 1984-12-06 1986-06-23 Fujitsu Ltd Incoming control system
US4847890A (en) * 1987-08-10 1989-07-11 The Telephone Connection Anonymous interactive telephone system
EP0435449A2 (en) * 1989-12-29 1991-07-03 AT&T Corp. Automated booking of telecommunications calls
EP0520215A2 (en) * 1991-06-24 1992-12-30 Siemens Rolm Communications Inc. (a Delaware corp.) Annotation in a communication system with redialing
EP0520483A1 (en) * 1991-06-28 1992-12-30 Siemens Aktiengesellschaft Method and arrangement for establishing telephone connections
EP0627837A1 (en) * 1993-06-02 1994-12-07 AT&T Corp. Telecommunications call completion based on mutually agreed upon criteria
WO1995000911A1 (en) * 1993-06-23 1995-01-05 Ec Corporation Computer-based classified ad system and method

Patent Citations (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS61135269A (en) * 1984-12-06 1986-06-23 Fujitsu Ltd Incoming control system
US4847890A (en) * 1987-08-10 1989-07-11 The Telephone Connection Anonymous interactive telephone system
EP0435449A2 (en) * 1989-12-29 1991-07-03 AT&T Corp. Automated booking of telecommunications calls
EP0520215A2 (en) * 1991-06-24 1992-12-30 Siemens Rolm Communications Inc. (a Delaware corp.) Annotation in a communication system with redialing
EP0520483A1 (en) * 1991-06-28 1992-12-30 Siemens Aktiengesellschaft Method and arrangement for establishing telephone connections
EP0627837A1 (en) * 1993-06-02 1994-12-07 AT&T Corp. Telecommunications call completion based on mutually agreed upon criteria
WO1995000911A1 (en) * 1993-06-23 1995-01-05 Ec Corporation Computer-based classified ad system and method

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
PATENT ABSTRACTS OF JAPAN vol. 10, no. 329 (E - 452) 8 November 1986 (1986-11-08) *

Also Published As

Publication number Publication date
AU6982896A (en) 1997-04-28
WO1997013329A2 (en) 1997-04-10

Similar Documents

Publication Publication Date Title
WO1997013329A3 (en) Methods and apparatus for automating contact closure
AU6203896A (en) Termite detection apparatus and termite alarm unit employing this termite detection apparatus
AU6643196A (en) Telechelic polystyrene/polyethylene copolymers and processes for making same
GB2293723B (en) Automatic call distributor with answer machine detection apparatus and method
CA2078599A1 (en) Method and apparatus for monitoring a network for customer signaling during the term of a call
GB2304001B (en) Portable telephone loss alarm and method
AU1067897A (en) Method and device for voice activity detection and a communication device
AU6385796A (en) Responsive polymer networks and methods of their use
SG43914A1 (en) Pressure sensitive membrane and method therefor
WO1999048263A3 (en) Method and system for providing enhanced call waiting
CA2244634A1 (en) Calling party invoked held call monitoring
AU4616996A (en) Liquid injection device, system and method
HK1018651A1 (en) Fault detection and modification circuit
WO1996029811A3 (en) Communication system for detecting an unauthorized intruder terminal unit
EP1585302A3 (en) Telemetry apparatus
AU5002596A (en) Telephone line integrity monitoring system
AU6324396A (en) Call set-up server
GB2298763B (en) Communication terminal device and method
EP1718051A3 (en) Method in a communications system for providing an out-of-band signaling response based on predetermined conditions
EP0670340A3 (en) A monodispersed polymer or copolymer and a preparation process thereof.
WO2001031890A3 (en) Method and apparatus for delay-line time-domain reflectometry
AU4502496A (en) An improved telephone system and interface device
GB2308038B (en) Telephone apparatus with calling line identification
AU7174396A (en) Coin detection device and associated method
AU4448696A (en) Calling party designated message displaying method and apparatus

Legal Events

Date Code Title Description
AK Designated states

Kind code of ref document: A2

Designated state(s): AU CA JP

AL Designated countries for regional patents

Kind code of ref document: A2

Designated state(s): AT BE CH DE DK ES FI FR GB GR IE IT LU MC NL PT SE

AK Designated states

Kind code of ref document: A3

Designated state(s): AU CA JP

AL Designated countries for regional patents

Kind code of ref document: A3

Designated state(s): AT BE CH DE DK ES FI FR GB GR IE IT LU MC NL PT SE

DFPE Request for preliminary examination filed prior to expiration of 19th month from priority date (pct application filed before 20040101)
121 Ep: the epo has been informed by wipo that ep was designated in this application
122 Ep: pct application non-entry in european phase
NENP Non-entry into the national phase

Ref country code: CA