WO1998024219A3 - System and method for providing directory assistance information - Google Patents

System and method for providing directory assistance information Download PDF

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Publication number
WO1998024219A3
WO1998024219A3 PCT/US1997/018905 US9718905W WO9824219A3 WO 1998024219 A3 WO1998024219 A3 WO 1998024219A3 US 9718905 W US9718905 W US 9718905W WO 9824219 A3 WO9824219 A3 WO 9824219A3
Authority
WO
WIPO (PCT)
Prior art keywords
search results
opss
database
party
name
Prior art date
Application number
PCT/US1997/018905
Other languages
French (fr)
Other versions
WO1998024219A2 (en
Inventor
Naliesh B Desai
Prasad V Nimmagadda
Original Assignee
Bellsouth Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Bellsouth Corp filed Critical Bellsouth Corp
Priority to AU49095/97A priority Critical patent/AU4909597A/en
Priority to CA002282692A priority patent/CA2282692C/en
Publication of WO1998024219A2 publication Critical patent/WO1998024219A2/en
Publication of WO1998024219A3 publication Critical patent/WO1998024219A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931—Directory assistance systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42229—Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location

Abstract

A system and method for providing directory assistance service and information in a multiple service provider and a local number portability environment. An operator services system (OPSS) (15) is functionally connected to a first and a second database (24, 26). Preferably, the first database (24) is a directory assistance database, and the second database (26) is a directory assistance-local number portability (DA-LNP) database. Upon receipt of a request for a directory number associated with the name of a party, the OPSS (15) makes a first query of the first database (24) for first search results relating to the name of the party. Preferably, the OPSS (15) also concurrently makes a second query, but of the second database (26) for second search results relating to the name of the party. The first and second databases are searched based on the name of the party. The first and second search results are provided to the OPSS (15). In response to receipt of the first and second search results, the OPSS (15) consolidates both search results into consolidated search results. Preferably, the OPSS (15) eliminates any duplicative entry between the first and second search results. The OPSS (15) then provides the consolidated search results to a display (21). The consolidated search results are displayed and are used to provide the directory assistance service in response to the request for the name of the party.
PCT/US1997/018905 1996-11-26 1997-10-14 System and method for providing directory assistance information WO1998024219A2 (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
AU49095/97A AU4909597A (en) 1996-11-26 1997-10-14 System and method for providing directory assistance information
CA002282692A CA2282692C (en) 1996-11-26 1997-10-14 System and method for providing directory assistance information

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US08/756,442 US5940493A (en) 1996-11-26 1996-11-26 System and method for providing directory assistance information
US08/756,442 1996-11-26

Publications (2)

Publication Number Publication Date
WO1998024219A2 WO1998024219A2 (en) 1998-06-04
WO1998024219A3 true WO1998024219A3 (en) 1998-09-17

Family

ID=25043502

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US1997/018905 WO1998024219A2 (en) 1996-11-26 1997-10-14 System and method for providing directory assistance information

Country Status (4)

Country Link
US (1) US5940493A (en)
AU (1) AU4909597A (en)
CA (1) CA2282692C (en)
WO (1) WO1998024219A2 (en)

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US9818136B1 (en) 2003-02-05 2017-11-14 Steven M. Hoffberg System and method for determining contingent relevance
US7676034B1 (en) 2003-03-07 2010-03-09 Wai Wu Method and system for matching entities in an auction
US7406158B2 (en) * 2003-03-10 2008-07-29 At&T Knowledge Ventures, L.P. Method and system for playing packetized announcements to telephone network end office switching systems from a centralized digital recorded announcement unit
US20050047575A1 (en) * 2003-08-29 2005-03-03 Stephen Parker Secure valet telephone system
US20050250483A1 (en) * 2004-05-07 2005-11-10 Malik Dale W Caller look-up system
US20050249172A1 (en) * 2004-05-07 2005-11-10 Malik Dale W System to provide direction information to mobile communication devices
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CN100392652C (en) * 2005-05-25 2008-06-04 汤淼 Retrieval system and method
US8874477B2 (en) 2005-10-04 2014-10-28 Steven Mark Hoffberg Multifactorial optimization system and method
US8300798B1 (en) 2006-04-03 2012-10-30 Wai Wu Intelligent communication routing system and method
US20080005070A1 (en) * 2006-06-28 2008-01-03 Bellsouth Intellectual Property Corporation Non-Repetitive Web Searching
DE102006040719A1 (en) * 2006-08-30 2008-03-06 Axalto Gmbh A method, server and apparatus for indicating on the device the service provider to which the telephone number of a telephone book entry belongs
US20100254523A1 (en) * 2009-04-06 2010-10-07 Yeonchul Kim Phone domain name service
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Also Published As

Publication number Publication date
US5940493A (en) 1999-08-17
CA2282692C (en) 2002-12-10
WO1998024219A2 (en) 1998-06-04
CA2282692A1 (en) 1998-06-04
AU4909597A (en) 1998-06-22

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