WO1998027711A3 - Intelligent services network test system - Google Patents

Intelligent services network test system Download PDF

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Publication number
WO1998027711A3
WO1998027711A3 PCT/US1997/023176 US9723176W WO9827711A3 WO 1998027711 A3 WO1998027711 A3 WO 1998027711A3 US 9723176 W US9723176 W US 9723176W WO 9827711 A3 WO9827711 A3 WO 9827711A3
Authority
WO
WIPO (PCT)
Prior art keywords
operator
controller
services
system provides
test
Prior art date
Application number
PCT/US1997/023176
Other languages
French (fr)
Other versions
WO1998027711A2 (en
Inventor
Craig E Newman
Brian S Badger
Original Assignee
Mci Communications Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Mci Communications Corp filed Critical Mci Communications Corp
Priority to AU56058/98A priority Critical patent/AU5605898A/en
Publication of WO1998027711A2 publication Critical patent/WO1998027711A2/en
Publication of WO1998027711A3 publication Critical patent/WO1998027711A3/en

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q3/00Selecting arrangements
    • H04Q3/0016Arrangements providing connection between exchanges
    • H04Q3/0062Provisions for network management
    • H04Q3/0087Network testing or monitoring arrangements
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/22Arrangements for supervision, monitoring or testing
    • H04M3/2254Arrangements for supervision, monitoring or testing in networks
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M15/00Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP

Abstract

A telecommunication services test system which can be used to automatically test services that include intelligent network elements such as automated response units, and manual network elements such as manual operator consoles and the like. The test system provides a means to automate test cases for services that previously could not be automated due to the requirement of human interaction. A controller (100) is coupled with a call generator. The call generator includes a voice means. Accordingly, the controller can respond to ARUs (106) and the like with vocal responses. The controller is also coupled with operator services, including manual operator consoles (108) and ARUs, with a two way communication means. The communication means is used to receive status messages from the operator service devices. In addition, the communication means is used to send input messages to the operator service devices. Accordingly, the system provides a means to control manual operator consoles in response to messages sent by the controller. Similarly, the system provides a means to monitor the progress of test calls by receiving status messages from ARUs and operator console devices. In addition, the test system provides a means to verify billing records (120) within the telecommunications network.
PCT/US1997/023176 1996-12-16 1997-12-16 Intelligent services network test system WO1998027711A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU56058/98A AU5605898A (en) 1996-12-16 1997-12-16 Intelligent services network test system

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US08/766,987 1996-12-16
US08/766,987 US5940472A (en) 1996-12-16 1996-12-16 Intelligent services network test system

Publications (2)

Publication Number Publication Date
WO1998027711A2 WO1998027711A2 (en) 1998-06-25
WO1998027711A3 true WO1998027711A3 (en) 1998-09-03

Family

ID=25078132

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US1997/023176 WO1998027711A2 (en) 1996-12-16 1997-12-16 Intelligent services network test system

Country Status (3)

Country Link
US (1) US5940472A (en)
AU (1) AU5605898A (en)
WO (1) WO1998027711A2 (en)

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Also Published As

Publication number Publication date
US5940472A (en) 1999-08-17
WO1998027711A2 (en) 1998-06-25
AU5605898A (en) 1998-07-15

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