WO2000022792A3 - Managing voice and data services in a telecommunications network - Google Patents

Managing voice and data services in a telecommunications network Download PDF

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Publication number
WO2000022792A3
WO2000022792A3 PCT/US1999/024136 US9924136W WO0022792A3 WO 2000022792 A3 WO2000022792 A3 WO 2000022792A3 US 9924136 W US9924136 W US 9924136W WO 0022792 A3 WO0022792 A3 WO 0022792A3
Authority
WO
WIPO (PCT)
Prior art keywords
voice
service
communications
services
telecommunications network
Prior art date
Application number
PCT/US1999/024136
Other languages
French (fr)
Other versions
WO2000022792A2 (en
Inventor
Johan Pirot
Mark Jadoul
Rombaut J Roscam
Peter S O'connell
Thomas C Mcdermott
Original Assignee
Alcatel Usa Inc
Johan Pirot
Mark Jadoul
Rombaut J Roscam
Connell Peter S O
Thomas C Mcdermott
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Alcatel Usa Inc, Johan Pirot, Mark Jadoul, Rombaut J Roscam, Connell Peter S O, Thomas C Mcdermott filed Critical Alcatel Usa Inc
Priority to AU11167/00A priority Critical patent/AU1116700A/en
Publication of WO2000022792A2 publication Critical patent/WO2000022792A2/en
Publication of WO2000022792A3 publication Critical patent/WO2000022792A3/en

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5061Network service management, e.g. ensuring proper service fulfilment according to agreements characterised by the interaction between service providers and their network customers, e.g. customer relationship management
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5029Service quality level-based billing, e.g. dependent on measured service level customer is charged more or less
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5041Network service management, e.g. ensuring proper service fulfilment according to agreements characterised by the time relationship between creation and deployment of a service
    • H04L41/5054Automatic deployment of services triggered by the service manager, e.g. service implementation by automatic configuration of network components
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L63/00Network architectures or network communication protocols for network security
    • H04L63/02Network architectures or network communication protocols for network security for separating internal from external traffic, e.g. firewalls
    • H04L63/0272Virtual private networks
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/10Architectures or entities
    • H04L65/102Gateways
    • H04L65/1023Media gateways
    • H04L65/103Media gateways in the network
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/10Architectures or entities
    • H04L65/102Gateways
    • H04L65/1033Signalling gateways
    • H04L65/104Signalling gateways in the network
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/10Architectures or entities
    • H04L65/102Gateways
    • H04L65/1043Gateway controllers, e.g. media gateway control protocol [MGCP] controllers
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/1066Session management
    • H04L65/1101Session protocols
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/80Responding to QoS
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M15/00Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/44Augmented, consolidated or itemized billing statement or bill presentation
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M15/00Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/55Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP for hybrid networks
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M15/00Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/56Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP for VoIP communications
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M15/00Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/70Administration or customization aspects; Counter-checking correct charges
    • H04M15/765Linked or grouped accounts, e.g. of users or devices
    • H04M15/7655Linked or grouped accounts, e.g. of users or devices shared by technologies
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M15/00Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/70Administration or customization aspects; Counter-checking correct charges
    • H04M15/77Administration or customization aspects; Counter-checking correct charges involving multiple accounts per user
    • H04M15/772Administration or customization aspects; Counter-checking correct charges involving multiple accounts per user per service, e.g. prepay or post-pay
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M15/00Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/70Administration or customization aspects; Counter-checking correct charges
    • H04M15/77Administration or customization aspects; Counter-checking correct charges involving multiple accounts per user
    • H04M15/773Administration or customization aspects; Counter-checking correct charges involving multiple accounts per user per technology, e.g. PSTN or wireless
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06Management of faults, events, alarms or notifications
    • H04L41/0631Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
    • H04L41/065Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis involving logical or physical relationship, e.g. grouping and hierarchies
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2215/00Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/01Details of billing arrangements
    • H04M2215/0104Augmented, consolidated or itemised billing statement, e.g. additional billing information, bill presentation, layout, format, e-mail, fax, printout, itemised bill per service or per account, cumulative billing, consolidated billing
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2215/00Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/20Technology dependant metering
    • H04M2215/202VoIP; Packet switched telephony
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2215/00Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/20Technology dependant metering
    • H04M2215/2046Hybrid network
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2215/00Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/72Account specifications
    • H04M2215/724Linked accounts
    • H04M2215/725Shared by technologies, e.g. one account for different access technologies
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2215/00Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/72Account specifications
    • H04M2215/724Linked accounts
    • H04M2215/7254Multiple accounts per user
    • H04M2215/7263Multiple accounts per user per service, e.g. prepay and post-pay
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2215/00Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/72Account specifications
    • H04M2215/724Linked accounts
    • H04M2215/7254Multiple accounts per user
    • H04M2215/7268Multiple accounts per user per technology, e.g. PSTN or wireless

Abstract

A system of controlling and managing voice and data services in a telecommunications network includes a media gateway interface coupled to a plurality of diverse voice and data media gateways operating under diverse protocols in the telecommunications network. A media gateway controller is in communications with the media gateway interface and media gateways and carries out service logic for a voice or data service according to input received from the media gateways. The system also includes a service management subsystem in communications with the media gateway controller and being operable to provision services with customers and provide service management tools for managing the services, and a service creation subsystem in communications with the service management subsystem and being operable to provide service creation tools for creating the service logic of the services. A customer care subsystem in communications with the service management subsystem is provided for generating billing records and customer invoices for the voice.
PCT/US1999/024136 1998-10-15 1999-10-15 Managing voice and data services in a telecommunications network WO2000022792A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU11167/00A AU1116700A (en) 1998-10-15 1999-10-15 System and method of controlling and managing voice and data services in a telecommunications network

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US10440898P 1998-10-15 1998-10-15
US60/104,408 1998-10-15

Publications (2)

Publication Number Publication Date
WO2000022792A2 WO2000022792A2 (en) 2000-04-20
WO2000022792A3 true WO2000022792A3 (en) 2000-07-06

Family

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Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US1999/024136 WO2000022792A2 (en) 1998-10-15 1999-10-15 Managing voice and data services in a telecommunications network

Country Status (3)

Country Link
US (1) US6856676B1 (en)
AU (1) AU1116700A (en)
WO (1) WO2000022792A2 (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
USD817313S1 (en) 2016-12-22 2018-05-08 Michael Horito Network access point

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