WO2001069387A3 - Notification platform architecture - Google Patents

Notification platform architecture Download PDF

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Publication number
WO2001069387A3
WO2001069387A3 PCT/US2001/008711 US0108711W WO0169387A3 WO 2001069387 A3 WO2001069387 A3 WO 2001069387A3 US 0108711 W US0108711 W US 0108711W WO 0169387 A3 WO0169387 A3 WO 0169387A3
Authority
WO
WIPO (PCT)
Prior art keywords
notification
user
decision
employed
enable
Prior art date
Application number
PCT/US2001/008711
Other languages
French (fr)
Other versions
WO2001069387A2 (en
WO2001069387A8 (en
Inventor
Eric J Horvitz
David O Hovel
Andrew W Jacobs
Carl M Kadie
Original Assignee
Microsoft Corp
Eric J Horvitz
David O Hovel
Andrew W Jacobs
Carl M Kadie
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US09/596,365 external-priority patent/US7249159B1/en
Priority claimed from US09/596,364 external-priority patent/US6601012B1/en
Priority claimed from US09/595,401 external-priority patent/US7417650B1/en
Priority claimed from US09/596,348 external-priority patent/US6513026B1/en
Priority to AU2001249261A priority Critical patent/AU2001249261A1/en
Priority to EP01922463A priority patent/EP1264238A2/en
Priority to CN01809514A priority patent/CN100594701C/en
Priority to US10/220,419 priority patent/US7243130B2/en
Priority to JP2001568198A priority patent/JP5243679B2/en
Application filed by Microsoft Corp, Eric J Horvitz, David O Hovel, Andrew W Jacobs, Carl M Kadie filed Critical Microsoft Corp
Priority to US09/881,502 priority patent/US20020087649A1/en
Priority to US09/882,857 priority patent/US8701027B2/en
Publication of WO2001069387A2 publication Critical patent/WO2001069387A2/en
Publication of WO2001069387A8 publication Critical patent/WO2001069387A8/en
Publication of WO2001069387A3 publication Critical patent/WO2001069387A3/en
Priority to US10/464,184 priority patent/US7634528B2/en
Priority to US10/611,491 priority patent/US7444383B2/en
Priority to US10/609,818 priority patent/US7565403B2/en
Priority to US10/610,487 priority patent/US7743340B2/en
Priority to US11/749,508 priority patent/US7975015B2/en
Priority to US12/476,195 priority patent/US8019834B2/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/107—Computer-aided management of electronic mailing [e-mailing]
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00—Arrangements for program control, e.g. control units
    • G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/44—Arrangements for executing specific programs
    • G06F9/451—Execution arrangements for user interfaces
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/109—Time management, e.g. calendars, reminders, meetings or time accounting
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/02—Details
    • H04L12/16—Arrangements for providing special services to substations
    • H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
    • H04L12/1895—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast for short real-time information, e.g. alarms, notifications, alerts, updates
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21—Monitoring or handling of messages
    • H04L51/212—Monitoring or handling of messages using filtering or selective blocking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/56—Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/2866—Architectures; Arrangements
    • H04L67/30—Profiles
    • H04L67/306—User profiles
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/51—Discovery or management thereof, e.g. service location protocol [SLP] or web services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/52—Network services specially adapted for the location of the user terminal
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/54—Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/55—Push-based network services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/60—Scheduling or organising the servicing of application requests, e.g. requests for application data transmissions using the analysis and optimisation of the required network resources
    • H04L67/61—Scheduling or organising the servicing of application requests, e.g. requests for application data transmissions using the analysis and optimisation of the required network resources taking into account QoS or priority requirements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/60—Scheduling or organising the servicing of application requests, e.g. requests for application data transmissions using the analysis and optimisation of the required network resources
    • H04L67/62—Establishing a time schedule for servicing the requests
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/60—Scheduling or organising the servicing of application requests, e.g. requests for application data transmissions using the analysis and optimisation of the required network resources
    • H04L67/63—Routing a service request depending on the request content or context
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/75—Indicating network or usage conditions on the user display
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21—Monitoring or handling of messages
    • H04L51/226—Delivery according to priorities
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L69/00—Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
    • H04L69/30—Definitions, standards or architectural aspects of layered protocol stacks
    • H04L69/32—Architecture of open systems interconnection [OSI] 7-layer type protocol stacks, e.g. the interfaces between the data link level and the physical level
    • H04L69/322—Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions
    • H04L69/329—Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions in the application layer [OSI layer 7]

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  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Strategic Management (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Software Systems (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Tourism & Hospitality (AREA)
  • Quality & Reliability (AREA)
  • General Business, Economics & Management (AREA)
  • Operations Research (AREA)
  • Data Mining & Analysis (AREA)
  • Human Computer Interaction (AREA)
  • General Engineering & Computer Science (AREA)
  • Computer Hardware Design (AREA)
  • Information Transfer Between Computers (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • User Interface Of Digital Computer (AREA)
  • Debugging And Monitoring (AREA)

Abstract

The present invention relates to a system (10) and methodology (170, 173, 180, 400, 600, 1000) to enable a variety of information associated with one or more notification sources (26-28) to be directed to one or more notification sinks (36-38) via a notification platform architecture (10). The architecture (10) includes a context analyzer (22) for determining a user's state such as location and attentional focus, wherein the user's state is employed by a notification manager (24) to make decisions regarding what, when and how information generated by the notification sources (26-28) should be forwarded to the notification sinks (36-38), for example. These decisons can include a cost benefit analysis wherein considerations are given as to whether the benefits of notifying the user are outweighed by the costs of disrupting the user. Decision-theoretic policies (177, 180) and/or somewhat less formal heuristic policies (177) can be employed to enable the decision-making process within the notification manager (24).
PCT/US2001/008711 2000-03-16 2001-03-16 Notification platform architecture WO2001069387A2 (en)

Priority Applications (13)

Application Number Priority Date Filing Date Title
JP2001568198A JP5243679B2 (en) 2000-03-16 2001-03-16 Notification platform architecture
US10/220,419 US7243130B2 (en) 2000-03-16 2001-03-16 Notification platform architecture
AU2001249261A AU2001249261A1 (en) 2000-03-16 2001-03-16 Notification platform architecture
CN01809514A CN100594701C (en) 2000-03-16 2001-03-16 Notification system
EP01922463A EP1264238A2 (en) 2000-03-16 2001-03-16 Notification platform architecture
US09/881,502 US20020087649A1 (en) 2000-03-16 2001-06-14 Bounded-deferral policies for reducing the disruptiveness of notifications
US09/882,857 US8701027B2 (en) 2000-03-16 2001-06-15 Scope user interface for displaying the priorities and properties of multiple informational items
US10/464,184 US7634528B2 (en) 2000-03-16 2003-06-18 Harnessing information about the timing of a user's client-server interactions to enhance messaging and collaboration services
US10/610,487 US7743340B2 (en) 2000-03-16 2003-06-30 Positioning and rendering notification heralds based on user's focus of attention and activity
US10/609,818 US7565403B2 (en) 2000-03-16 2003-06-30 Use of a bulk-email filter within a system for classifying messages for urgency or importance
US10/611,491 US7444383B2 (en) 2000-06-17 2003-06-30 Bounded-deferral policies for guiding the timing of alerting, interaction and communications using local sensory information
US11/749,508 US7975015B2 (en) 2001-03-16 2007-05-16 Notification platform architecture
US12/476,195 US8019834B2 (en) 2000-03-16 2009-06-01 Harnessing information about the timing of a user's client-server interactions to enhance messaging and collaboration services

Applications Claiming Priority (14)

Application Number Priority Date Filing Date Title
US18980100P 2000-03-16 2000-03-16
US60/189,801 2000-03-16
US21229300P 2000-06-17 2000-06-17
US21229600P 2000-06-17 2000-06-17
US09/596,364 US6601012B1 (en) 2000-03-16 2000-06-17 Contextual models and methods for inferring attention and location
US09/595,401 US7417650B1 (en) 2000-03-16 2000-06-17 Display and human-computer interaction for a notification platform
US60/212,296 2000-06-17
US60/212,293 2000-06-17
US09/596,364 2000-06-17
US09/596,348 2000-06-17
US09/596,365 2000-06-17
US09/596,348 US6513026B1 (en) 2000-06-17 2000-06-17 Decision theoretic principles and policies for notification
US09/596,365 US7249159B1 (en) 2000-03-16 2000-06-17 Notification platform architecture
US09/595,401 2000-06-17

Related Child Applications (9)

Application Number Title Priority Date Filing Date
US10/220,419 A-371-Of-International US7243130B2 (en) 2000-03-16 2001-03-16 Notification platform architecture
US10/220,550 Continuation-In-Part US8024415B2 (en) 2000-03-16 2001-03-16 Priorities generation and management
PCT/US2001/008710 Continuation-In-Part WO2001069432A2 (en) 2000-03-16 2001-03-16 Priorities generation and management
US09/881,502 Continuation-In-Part US20020087649A1 (en) 2000-03-16 2001-06-14 Bounded-deferral policies for reducing the disruptiveness of notifications
US09/882,857 Continuation-In-Part US8701027B2 (en) 2000-03-16 2001-06-15 Scope user interface for displaying the priorities and properties of multiple informational items
US10220419 A-371-Of-International 2002-08-30
US10/464,184 Continuation-In-Part US7634528B2 (en) 2000-03-16 2003-06-18 Harnessing information about the timing of a user's client-server interactions to enhance messaging and collaboration services
US10/609,818 Continuation-In-Part US7565403B2 (en) 2000-03-16 2003-06-30 Use of a bulk-email filter within a system for classifying messages for urgency or importance
US10/610,487 Continuation-In-Part US7743340B2 (en) 2000-03-16 2003-06-30 Positioning and rendering notification heralds based on user's focus of attention and activity

Publications (3)

Publication Number Publication Date
WO2001069387A2 WO2001069387A2 (en) 2001-09-20
WO2001069387A8 WO2001069387A8 (en) 2001-12-06
WO2001069387A3 true WO2001069387A3 (en) 2002-10-10

Family

ID=27569236

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2001/008711 WO2001069387A2 (en) 2000-03-16 2001-03-16 Notification platform architecture

Country Status (5)

Country Link
EP (1) EP1264238A2 (en)
JP (1) JP5243679B2 (en)
CN (3) CN100594701C (en)
AU (1) AU2001249261A1 (en)
WO (1) WO2001069387A2 (en)

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