WO2002050659A3 - Graphical user interface for a virtual team environment - Google Patents

Graphical user interface for a virtual team environment Download PDF

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Publication number
WO2002050659A3
WO2002050659A3 PCT/CA2001/001743 CA0101743W WO0250659A3 WO 2002050659 A3 WO2002050659 A3 WO 2002050659A3 CA 0101743 W CA0101743 W CA 0101743W WO 0250659 A3 WO0250659 A3 WO 0250659A3
Authority
WO
WIPO (PCT)
Prior art keywords
vte
team
communications
user interface
graphical user
Prior art date
Application number
PCT/CA2001/001743
Other languages
French (fr)
Other versions
WO2002050659A2 (en
Inventor
Brian F Beaton
Clifford P Grossner
Douglas E Liversidge
Roman Romaniuk
Christopher Thompson
Colin D R Smith
James F Zdralek
Jean J Bouchard
Stephane F Fortier
L Lloyd Williams
Original Assignee
Nortel Networks Ltd
Bell Canada
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Nortel Networks Ltd, Bell Canada filed Critical Nortel Networks Ltd
Priority to AU2002215733A priority Critical patent/AU2002215733A1/en
Publication of WO2002050659A2 publication Critical patent/WO2002050659A2/en
Publication of WO2002050659A3 publication Critical patent/WO2002050659A3/en

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Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • G06Q10/107Computer-aided management of electronic mailing [e-mailing]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04Real-time or near real-time messaging, e.g. instant messaging [IM]

Abstract

A collaboration services suite is adapted to support a plurality of integrated telecommunications services accessed by geographically dispersed team members using a virtual team environment (VTE) client that generates a graphical user interface (GUI) for each of the respective team members. Communications sessions are automatically set up by the collaboration services suite in response to request messages generated by the VTE client when a team member initiates a communications session request using the GUI. Team members require no knowledge of another team member's communications device address in order to initiate a communications session. The collaboration services suite includes a VTE server that communicates with the VTE clients, a presence engine that collects and maintains a status of communications devices specified in a current profile of the team member; and, a call server for handling setup and control of a voice component of each communications session completed.
PCT/CA2001/001743 2000-12-18 2001-12-07 Graphical user interface for a virtual team environment WO2002050659A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU2002215733A AU2002215733A1 (en) 2000-12-18 2001-12-07 Graphical user interface for a virtual team environment

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US09/738,329 US20020075305A1 (en) 2000-12-18 2000-12-18 Graphical user interface for a virtual team environment
US09/738,329 2000-12-18

Publications (2)

Publication Number Publication Date
WO2002050659A2 WO2002050659A2 (en) 2002-06-27
WO2002050659A3 true WO2002050659A3 (en) 2003-03-13

Family

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Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/CA2001/001743 WO2002050659A2 (en) 2000-12-18 2001-12-07 Graphical user interface for a virtual team environment

Country Status (4)

Country Link
US (2) US20020075305A1 (en)
AU (1) AU2002215733A1 (en)
CA (1) CA2358393C (en)
WO (1) WO2002050659A2 (en)

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