WO2002054743A3 - Web based messaging system with personalized caller specific messages - Google Patents

Web based messaging system with personalized caller specific messages Download PDF

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Publication number
WO2002054743A3
WO2002054743A3 PCT/US2001/050784 US0150784W WO02054743A3 WO 2002054743 A3 WO2002054743 A3 WO 2002054743A3 US 0150784 W US0150784 W US 0150784W WO 02054743 A3 WO02054743 A3 WO 02054743A3
Authority
WO
WIPO (PCT)
Prior art keywords
messaging system
user
specific
caller
customer
Prior art date
Application number
PCT/US2001/050784
Other languages
French (fr)
Other versions
WO2002054743A2 (en
Inventor
Robert Koch
Original Assignee
Bellsouth Intellect Pty Corp
Robert Koch
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Bellsouth Intellect Pty Corp, Robert Koch filed Critical Bellsouth Intellect Pty Corp
Priority to AU2002234148A priority Critical patent/AU2002234148A1/en
Publication of WO2002054743A2 publication Critical patent/WO2002054743A2/en
Publication of WO2002054743A3 publication Critical patent/WO2002054743A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53366—Message disposing or creating aspects
    • H04M3/53383—Message registering commands or announcements; Greetings
    • H04M3/53391—Message registering commands or announcements; Greetings dependent on calling party
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53366—Message disposing or creating aspects
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
    • H04M1/642—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations storing speech in digital form
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724—User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
    • H04M1/7243—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
    • Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10S707/00—Data processing: database and file management or data structures
    • Y10S707/99941—Database schema or data structure
    • Y10S707/99944—Object-oriented database structure
    • Y10S707/99945—Object-oriented database structure processing
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
    • Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10S707/00—Data processing: database and file management or data structures
    • Y10S707/99941—Database schema or data structure
    • Y10S707/99948—Application of database or data structure, e.g. distributed, multimedia, or image

Abstract

A world wide web based messaging system for use, for example, with a public switched telephone network. The messaging system allows a user to provide caller specific personalized messages, for example voice greetings, to incoming callers. In embodiments of the present invention, the messaging system may be configured remotely, for example via the internet/world wide web. The messaging system comprises a message and a processing system. The processing system comprises a caller identification system and a database of specific messages linked to specific caller identification data. The processing system maintains an individual customer profile for the user that the user can configure with specific messages, e.g. voice mail greetings. and to control and specify which message is provided to a particular caller. The customer profile comprises information, including the customer's telephone number or numbers and caller identification data for the customer of the type generally found in public switched telephone networks.
PCT/US2001/050784 2000-12-29 2001-12-20 Web based messaging system with personalized caller specific messages WO2002054743A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU2002234148A AU2002234148A1 (en) 2000-12-29 2001-12-20 Web based messaging system with personalized caller specific messages

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US75323400A 2000-12-29 2000-12-29
US09/753,234 2000-12-29

Publications (2)

Publication Number Publication Date
WO2002054743A2 WO2002054743A2 (en) 2002-07-11
WO2002054743A3 true WO2002054743A3 (en) 2003-06-12

Family

ID=25029747

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2001/050784 WO2002054743A2 (en) 2000-12-29 2001-12-20 Web based messaging system with personalized caller specific messages

Country Status (3)

Country Link
US (7) US7254221B2 (en)
AU (1) AU2002234148A1 (en)
WO (1) WO2002054743A2 (en)

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Also Published As

Publication number Publication date
US7254221B2 (en) 2007-08-07
US8254536B2 (en) 2012-08-28
AU2002234148A1 (en) 2002-07-16
US20130023292A1 (en) 2013-01-24
US7257204B2 (en) 2007-08-14
US8630394B2 (en) 2014-01-14
US20040174964A1 (en) 2004-09-09
US20080317223A1 (en) 2008-12-25
US20070274475A1 (en) 2007-11-29
US20040174966A1 (en) 2004-09-09
WO2002054743A2 (en) 2002-07-11
US20070258567A1 (en) 2007-11-08
US7430285B2 (en) 2008-09-30
US20080025481A1 (en) 2008-01-31

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