WO2002082236A3 - Technique for effectively communicating travel directions - Google Patents

Technique for effectively communicating travel directions Download PDF

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Publication number
WO2002082236A3
WO2002082236A3 PCT/US2002/009057 US0209057W WO02082236A3 WO 2002082236 A3 WO2002082236 A3 WO 2002082236A3 US 0209057 W US0209057 W US 0209057W WO 02082236 A3 WO02082236 A3 WO 02082236A3
Authority
WO
WIPO (PCT)
Prior art keywords
technique
travel directions
effectively communicating
communicating travel
effectively
Prior art date
Application number
PCT/US2002/009057
Other languages
French (fr)
Other versions
WO2002082236A2 (en
Inventor
Nicholas J Elsey
Jonas S Reyes
Corvin F Swick
Christopher A Huey
Original Assignee
Metro One Telecommunications
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Metro One Telecommunications filed Critical Metro One Telecommunications
Priority to CA002442715A priority Critical patent/CA2442715A1/en
Priority to AU2002250423A priority patent/AU2002250423A1/en
Priority to EP02719334A priority patent/EP1386476A4/en
Publication of WO2002082236A2 publication Critical patent/WO2002082236A2/en
Publication of WO2002082236A3 publication Critical patent/WO2002082236A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
    • H04M11/08—Telephonic communication systems specially adapted for combination with other electrical systems specially adapted for optional reception of entertainment or informative matter
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2242/00—Special services or facilities
    • H04M2242/30—Determination of the location of a subscriber
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931—Directory assistance systems
    • H04M3/4933—Directory assistance systems with operator assistance
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
    • Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10S707/00—Data processing: database and file management or data structures
    • Y10S707/99931—Database or file accessing

Abstract

An information/call center having a switch (114) and a switch host computer (128).
PCT/US2002/009057 2001-04-04 2002-03-22 Technique for effectively communicating travel directions WO2002082236A2 (en)

Priority Applications (3)

Application Number Priority Date Filing Date Title
CA002442715A CA2442715A1 (en) 2001-04-04 2002-03-22 Technique for effectively communicating travel directions
AU2002250423A AU2002250423A1 (en) 2001-04-04 2002-03-22 Technique for effectively communicating travel directions
EP02719334A EP1386476A4 (en) 2001-04-04 2002-03-22 Technique for effectively communicating travel directions

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US09/826,122 2001-04-04
US09/826,122 US6801763B2 (en) 1997-10-29 2001-04-04 Technique for effectively communicating travel directions

Publications (2)

Publication Number Publication Date
WO2002082236A2 WO2002082236A2 (en) 2002-10-17
WO2002082236A3 true WO2002082236A3 (en) 2003-09-04

Family

ID=25245768

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2002/009057 WO2002082236A2 (en) 2001-04-04 2002-03-22 Technique for effectively communicating travel directions

Country Status (5)

Country Link
US (2) US6801763B2 (en)
EP (1) EP1386476A4 (en)
AU (1) AU2002250423A1 (en)
CA (1) CA2442715A1 (en)
WO (1) WO2002082236A2 (en)

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Also Published As

Publication number Publication date
EP1386476A2 (en) 2004-02-04
EP1386476A4 (en) 2005-05-04
US20050054322A1 (en) 2005-03-10
CA2442715A1 (en) 2002-10-17
US7493101B2 (en) 2009-02-17
US20010041562A1 (en) 2001-11-15
WO2002082236A2 (en) 2002-10-17
US6801763B2 (en) 2004-10-05
AU2002250423A1 (en) 2002-10-21

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