WO2002096068A3 - A method and system for advertising and selling product to consumers in a telephone hold queue - Google Patents

A method and system for advertising and selling product to consumers in a telephone hold queue Download PDF

Info

Publication number
WO2002096068A3
WO2002096068A3 PCT/US2002/016077 US0216077W WO02096068A3 WO 2002096068 A3 WO2002096068 A3 WO 2002096068A3 US 0216077 W US0216077 W US 0216077W WO 02096068 A3 WO02096068 A3 WO 02096068A3
Authority
WO
WIPO (PCT)
Prior art keywords
customer
queue
advertisements
advertising
advertisement
Prior art date
Application number
PCT/US2002/016077
Other languages
French (fr)
Other versions
WO2002096068A2 (en
Inventor
Michael A Paluszek
Christopher G Harvey
William B Turner
James A Frueh
Original Assignee
Princeton Satellite Systems In
Michael A Paluszek
Christopher G Harvey
William B Turner
James A Frueh
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Princeton Satellite Systems In, Michael A Paluszek, Christopher G Harvey, William B Turner, James A Frueh filed Critical Princeton Satellite Systems In
Priority to US10/478,533 priority Critical patent/US20040128192A1/en
Priority to AU2002318151A priority patent/AU2002318151A1/en
Publication of WO2002096068A2 publication Critical patent/WO2002096068A2/en
Publication of WO2002096068A3 publication Critical patent/WO2002096068A3/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/04—Payment circuits
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/30—Payment architectures, schemes or protocols characterised by the use of specific devices or networks
    • G06Q20/305—Payment architectures, schemes or protocols characterised by the use of specific devices or networks using wired telephone networks

Abstract

A method and system for advertising and selling products while a customer awaits his turn for service in a wait queue. The invention permits the customer to chose to listen to advertisements (26) in his wait queue. If he chooses these advertisements (26), the customer then enters the advertisement queue (72), where the first gets a summary list of ads. The customer then listens to the advertisements (26) he selects. If the customer decides to buy a product (38) the customer can choose to register with the on-hold add systems permitting future 'one-button' purchases. If not, the customer would then enter credit card (64) and shipping information (68). While in the advertisement queue (72), the customer continues to advance in the wait queue. The customer is guaranteed to advance at the same rate as if the customer were in the on-hold queue. The customer can choose to leave the ad queue at any time. When the customer's place comes up in the wait queue, the customer is immediately given the option to leave the advertisement queue (42).
PCT/US2002/016077 2001-05-21 2002-05-21 A method and system for advertising and selling product to consumers in a telephone hold queue WO2002096068A2 (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
US10/478,533 US20040128192A1 (en) 2002-05-21 2002-05-21 Method and system for advertising and selling product to consumers in a telephone hold queue
AU2002318151A AU2002318151A1 (en) 2001-05-21 2002-05-21 A method and system for advertising and selling product to consumers in a telephone hold queue

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US29235301P 2001-05-21 2001-05-21
US60/292,353 2001-05-21

Publications (2)

Publication Number Publication Date
WO2002096068A2 WO2002096068A2 (en) 2002-11-28
WO2002096068A3 true WO2002096068A3 (en) 2004-05-13

Family

ID=23124293

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2002/016077 WO2002096068A2 (en) 2001-05-21 2002-05-21 A method and system for advertising and selling product to consumers in a telephone hold queue

Country Status (2)

Country Link
AU (1) AU2002318151A1 (en)
WO (1) WO2002096068A2 (en)

Families Citing this family (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8107600B1 (en) 2005-02-07 2012-01-31 O'keeffe Sean P High volume call advertising system and method
FR2900781A1 (en) * 2006-05-03 2007-11-09 Alcatel Sa SERVER AND METHOD FOR MANAGING QUEUE
US8081744B2 (en) 2006-12-22 2011-12-20 Rockstar Bidco, LP Interactive content for click-to-call calls

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5353219A (en) * 1989-06-28 1994-10-04 Management Information Support, Inc. Suggestive selling in a customer self-ordering system
US5502636A (en) * 1992-01-31 1996-03-26 R.R. Donnelley & Sons Company Personalized coupon generating and processing system
US5504675A (en) * 1994-12-22 1996-04-02 International Business Machines Corporation Method and apparatus for automatic selection and presentation of sales promotion programs
US5583763A (en) * 1993-09-09 1996-12-10 Mni Interactive Method and apparatus for recommending selections based on preferences in a multi-user system

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5353219A (en) * 1989-06-28 1994-10-04 Management Information Support, Inc. Suggestive selling in a customer self-ordering system
US5502636A (en) * 1992-01-31 1996-03-26 R.R. Donnelley & Sons Company Personalized coupon generating and processing system
US5583763A (en) * 1993-09-09 1996-12-10 Mni Interactive Method and apparatus for recommending selections based on preferences in a multi-user system
US5504675A (en) * 1994-12-22 1996-04-02 International Business Machines Corporation Method and apparatus for automatic selection and presentation of sales promotion programs

Also Published As

Publication number Publication date
WO2002096068A2 (en) 2002-11-28
AU2002318151A1 (en) 2002-12-03

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