WO2004053651A3 - Content creation, distribution, interaction, and monitoring system - Google Patents

Content creation, distribution, interaction, and monitoring system Download PDF

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Publication number
WO2004053651A3
WO2004053651A3 PCT/US2003/039237 US0339237W WO2004053651A3 WO 2004053651 A3 WO2004053651 A3 WO 2004053651A3 US 0339237 W US0339237 W US 0339237W WO 2004053651 A3 WO2004053651 A3 WO 2004053651A3
Authority
WO
WIPO (PCT)
Prior art keywords
information
entertainment
seeker
user
interaction
Prior art date
Application number
PCT/US2003/039237
Other languages
French (fr)
Other versions
WO2004053651A2 (en
Inventor
Matt O'malley
David Hench
Original Assignee
Telabout Inc
Matt O'malley
David Hench
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Telabout Inc, Matt O'malley, David Hench filed Critical Telabout Inc
Priority to JP2004558647A priority Critical patent/JP2007537496A/en
Priority to US10/538,698 priority patent/US20060095331A1/en
Priority to AU2003300848A priority patent/AU2003300848A1/en
Publication of WO2004053651A2 publication Critical patent/WO2004053651A2/en
Publication of WO2004053651A3 publication Critical patent/WO2004053651A3/en
Priority to US11/930,127 priority patent/US20090119013A1/en
Priority to US11/930,136 priority patent/US8799220B2/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/20—Servers specifically adapted for the distribution of content, e.g. VOD servers; Operations thereof
    • H04N21/23—Processing of content or additional data; Elementary server operations; Server middleware
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/01—Customer relationship services
    • G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
    • G06Q30/016—After-sales
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/95—Retrieval from the web
    • G06F16/957—Browsing optimisation, e.g. caching or content distillation
    • G06F16/9574—Browsing optimisation, e.g. caching or content distillation of access to content, e.g. by caching
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/08—Payment architectures
    • G06Q20/20—Point-of-sale [POS] network systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/08—Payment architectures
    • G06Q20/20—Point-of-sale [POS] network systems
    • G06Q20/203—Inventory monitoring
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
    • G07F17/16—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for devices exhibiting advertisements, announcements, pictures or the like
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F9/00—Details other than those peculiar to special kinds or types of apparatus
    • G07F9/001—Interfacing with vending machines using mobile or wearable devices
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F9/00—Details other than those peculiar to special kinds or types of apparatus
    • G07F9/002—Vending machines being part of a centrally controlled network of vending machines

Abstract

A system for managing an end-user's (Seeker 999) request for information and entertainment. This information can be retrieved using a kiosk with a computer, using software over the Internet with a hardwired computer-like device, or using software with a wireless handheld device (TO-Us 200). Applications (1086) include any areas including commercial, industrial, and government where groups of people congregate such as trade shows, retail stores, restaurants, offices, manufacturing plants, and governmental buildings. The system (200) provides both audio and text information and entertainment from a plurality of sources. These sources include information and entertainment from the local environment or 'on-site' information, and from a remote environment. These locations can also retrieve information from the end-user (Seeker 999). This information can be product feedback, customer service opinions, product information requests, or the like.
PCT/US2003/039237 2002-12-10 2003-12-10 Content creation, distribution, interaction, and monitoring system WO2004053651A2 (en)

Priority Applications (5)

Application Number Priority Date Filing Date Title
JP2004558647A JP2007537496A (en) 2002-12-10 2003-12-10 Content creation, distribution, dialogue and monitoring system
US10/538,698 US20060095331A1 (en) 2002-12-10 2003-12-10 Content creation, distribution, interaction, and monitoring system
AU2003300848A AU2003300848A1 (en) 2002-12-10 2003-12-10 Content creation, distribution, interaction, and monitoring system
US11/930,127 US20090119013A1 (en) 2002-12-10 2007-10-31 Content creation, distribution, interaction, and monitoring system
US11/930,136 US8799220B2 (en) 2002-12-10 2007-10-31 Content creation, distribution, interaction, and monitoring system

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US43280802P 2002-12-10 2002-12-10
US60/432,808 2002-12-10

Related Child Applications (3)

Application Number Title Priority Date Filing Date
US10538698 A-371-Of-International 2003-12-10
US11/930,127 Division US20090119013A1 (en) 2002-12-10 2007-10-31 Content creation, distribution, interaction, and monitoring system
US11/930,136 Division US8799220B2 (en) 2002-12-10 2007-10-31 Content creation, distribution, interaction, and monitoring system

Publications (2)

Publication Number Publication Date
WO2004053651A2 WO2004053651A2 (en) 2004-06-24
WO2004053651A3 true WO2004053651A3 (en) 2004-12-09

Family

ID=32507997

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2003/039237 WO2004053651A2 (en) 2002-12-10 2003-12-10 Content creation, distribution, interaction, and monitoring system

Country Status (6)

Country Link
US (4) US20060095331A1 (en)
JP (1) JP2007537496A (en)
KR (1) KR20050109919A (en)
CN (1) CN1745392A (en)
AU (1) AU2003300848A1 (en)
WO (1) WO2004053651A2 (en)

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