WO2004061740B1 - A surveying apparatus and method for compensation reports - Google Patents

A surveying apparatus and method for compensation reports

Info

Publication number
WO2004061740B1
WO2004061740B1 PCT/US2003/041413 US0341413W WO2004061740B1 WO 2004061740 B1 WO2004061740 B1 WO 2004061740B1 US 0341413 W US0341413 W US 0341413W WO 2004061740 B1 WO2004061740 B1 WO 2004061740B1
Authority
WO
WIPO (PCT)
Prior art keywords
user
user profile
affinity
question
match
Prior art date
Application number
PCT/US2003/041413
Other languages
French (fr)
Other versions
WO2004061740A1 (en
Inventor
Douglas Tarr
Joseph Giordano Iii
Original Assignee
Payscale Inc
Douglas Tarr
Joseph Giordano Iii
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Payscale Inc, Douglas Tarr, Joseph Giordano Iii filed Critical Payscale Inc
Priority to AU2003300404A priority Critical patent/AU2003300404A1/en
Priority to US10/541,156 priority patent/US20060111959A1/en
Priority to EP03814978A priority patent/EP1579364A4/en
Publication of WO2004061740A1 publication Critical patent/WO2004061740A1/en
Publication of WO2004061740B1 publication Critical patent/WO2004061740B1/en

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0639Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0201Market modelling; Market analysis; Collecting market data
    • G06Q30/0203Market surveys; Market polls
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0201Market modelling; Market analysis; Collecting market data
    • G06Q30/0204Market segmentation
    • G06Q30/0205Location or geographical consideration

Abstract

A method and apparatus for providing targeted online compensation reports that accounts for unique individual characteristics, such as related to a job, by using dynamic profiles is described. The preferred embodiment uses a survey engine (247) having a collaborative filtering engine that determines appropriate questions to ask the user during the survey, and may further provide suggested possible answers. A collection of user profiles are used for comparison purposes and to further produce individualized compensation reports.

Claims

49
AMENDED CLAIMS
[received by the International Bureau on 23 August 2004 (23.08.2004) claims 1-103 are replaced by new claims 1-101]
1. A method for surveying a user, comprising the steps of: presenting at least one question to said user, said at least one question being pertinent for determination of at least one affinity group to said user, and presenting at least one additional question which is a result of an answer provided by said user to a previous question presented to said user; creating a user profile for said user based on said user's answers to said at least one question, wherein said user profile is comprised of said at least one question and at least a corresponding answer; adding said user profile to one or more affinity groups; and storing said user profile.
2. The method of Claim 1 , wherein said question is comprised of a set of one or more question fields that form a logical grouping of questions into a single record.
3. The method of Claim 1 , wherein said at least one additional question is presented as a result of at least one of: popularity of said at least another question within said at least an affinity group; being a most frequently answered said at least another question within said at least an affinity group;
being a most recently answered said at least another question within said 50
at least an affinity group; and relation to said at least a question.
4. The method of Claim 1 , wherein said at least a corresponding answer is an open text.
5. The method of Claim 5, wherein said open text allows said user to add a new answer to said at least a corresponding answer.
6. The method of Claim 6, wherein said new answer is used as one of said respective answers when said at least as question is suggested.
7. The method of Claim 1 , wherein said at least a question may have one or more possible answers displayed.
8. The method of Claim 1 , wherein said user may select one or more answers to said question.
9. The method of Claim 8, wherein said one or more possible answers displayed is based on at least one of: popularity of an answer within said at least an affinity group; being a most frequent answer within said at least an affinity group; and being a most recent answer within said at least an affinity group. 51
10. The method of Claim 1 , further comprising the step of: filtering said user's answers to said question.
11. The method of Claim 11 , wherein said filtering is performed in at least one of realtime and batch mode.
12. The method of Claim 11 , wherein said filtering further compries the modification of an answer to said question based on at least one of: predetermined criterion; one or more filtering rules; consistency w th previously answered questions; consistency w th all answered questions; and consistency w th answers of at least said affinity group.
13. The method of Claim 1 , further comprising the steps of: periodically creating a new affinity group; and associating at least a user to said new affinity group.
14. The method of Claim 1 , further comprising the step of: creating a new affinity group by a user.
15. The method of Claim 15, further comprising the step of: associating matching user profiles with said new affinity group. 52
16. The method of Claim 1 'further comprising: the steps of providing a report.
17. The method of Claim 17, wherein the generation of said report is constrained by at least one of an attribute of said user profile and a goal.
18. The method of Claim 18, wherein said goal comprises at least one of: a profile attribute value; a range of profile attribute values; a Boolean value reflective of a set of values; a Boolean value reflective of a set of non-values; a date range; a minimum count of matching profiles; a maximum count of matching profiles; a question filter; and a match score threshold.
19. The method of Claim 18, wherein said constraint results are weighted such that deterministic fields have a higher score then non-deterministic fields.
20. The method of Claim 18, wherein for the purpose of providing said report, said method comprises the step of matching to at least one of said affinity groups at least one of a goal and a user profile.
21. The method of Claim 21 , further comprising the step of: determining the best match.
22. The method of Claim 21 , further comprising the step of: determining one or more matches which are the best matches from a plurality of possible matches.
23. The method of Claim 23, wherein said matches are arranged by order of match score, said order being grouped to at least two levels of matches, based on said score.
24. The method of Claim 21 , wherein said step of matching further comprises the steps of: scoring of each match with said affinity groups ;and weighting the importance of including each said match in the aggregation of said report.
25. The method of Claim 21 , wherein said step of matching to at least one of said affinity groups further comprises the steps of: classifying of each match with said affinity groups as being one of key in meeting said goal and ancillary in meeting said goal.
26. The method of Claim 18, wherein said goal is one of a personal goal and an informative goal. 54
27. The method of Claim 27, wherein said informative goal provides aggregated information pertaining to a plurality of user profiles.
28. The method of Claim 28, wherein said aggregated information comprises at least statistical information.
29. The method of Claim 27, wherein said report resulting of said personal goal provides a comparison of the user having said user profile to at least one of a plurality of user profiles and an affinity group.
30. A method for a compensation survey of a user, comprising the steps of: presenting at least one question to said user, said at least one question being pertinent for determination of at least compensation within an affinity group of said user, and further presenting at least another question which is a result of an answer provided by said user in response to a previous question presented to said user; creating a user profile for said user based on said user's answers to said at least one question, wherein said user profile is comprised of said at least one question and at least one corresponding answer; adding said user profile to one or more affinity groups; and storing said user profile. 55
31. The method of Claim 31 , wherein said question is comprised of a set of one or more question fields that form a logical grouping of questions into a single record.
32. The method of Claim 31 , wherein said at least another question is presented as a result of at least one of: popularity of said at least another question within said at least an affinity group, being a most frequently answered said at least another question within said at least an affinity group, being a most recently answered said at least another question within said at least an affinity group, relation to said at least a question.
33. The method of Claim 31 , wherein said at least a corresponding answer is an open text.
34. The method of Claim 35, wherein said open text allows said user to add a new answer to said at least a corresponding answer.
35. The method of Claim 36, wherein said new answer is used as one of said respective answers when said at least as question is suggested.
36. The method of Claim 31 , wherein said at least a question may have one or more possible answers displayed.
37. The method of Claim 31 , wherein said user may select one or more answers to said question. 56
38. The method of Claim 38, wherein said one or more possible answers displayed is based on any of: popularity of an answer within said at least an affinity group; being a most frequent answer within said at least an affinity group; and being a most recent answer within said at least an affinity group.
39. The method of Claim 31 , further comprising the step of: filtering said user's answers to said question.
4-0. The method of Claim 41 , wherein said filtering is performed in at least one of realtime and batch mode.
41. The method of Claim 41 , said filtering further comprising the step of: modifying an answer to said question based on any of: predetermined criterion; one or more filtering rules; consistency w th previously answered questions; consistency w th all answered questions; and consistency w th answers of at least said affinity group.
42. The method of Claim 31 , further comprising the steps of: periodically creating a new affinity group; and 57
associating at least one user to said new affinity group.
43. The method of Claim 31 , further comprising the step of: creating a new affinity group by a user.
44. The method of Claim 45, further comprising the step of: associating matching user profiles with said new affinity group.
45. The method of Claim 31 , wherein said affinity group comprises any of: profession; geographic location; compensation; compensation range; experience; experience range; position; and position range.
46. The method of Claim 31 , further comprising the step of: providing a compensation report.
47. The method of Claim 48, wherein the generation of said compensation report is constrained by at least one of an attribute of said user profile and a goal. 58
48. The method of Claim 49, further comprising the step of: weighting said constraint results , wherein deterministic fields have a higher score than non-deterministic fields.
49. The method of Claim 49, wherein said goal comprises any of: a desired compensation; a desired range of compensation; a desired geographic location; a desired firm; and a desired range of firms.
50. The method of Claim 49, wherein for the purpose of providing said report, said method comprises the step of: matching to at least one of said affinity groups at least one of a goal and a user profile.
51. The method of Claim 52, further comprising the step of: determining a best match.
52. The method of Claim 52, further comprising the step of: determining one or more matches which are best matches from a plurality of possible matches. 59
53. The method of Claim 54, wherein said matches are arranged by order of match score, said order being grouped to at least two levels of matches, based on said score.
54. The method of Claim 52, wherein said step of matching further comprises the steps of: the scoring of each match with said affinity groups; and weighting importance of including best match in an aggregation of said report.
55. The method of Claim 49, wherein said goal is any of a personal goal and an informative goal.
56. The method of Claim 57, wherein said personal goal is any of: compensation; compensation range; salary; salary range; geographic location; position; and position range.
57. The method of Claim 57, wherein said informative goal provides aggregated information pertaining to a plurality of user profiles. 60
58. The method of Claim 59, wherein said aggregated information comprises at least statistical information.
59. The method of Claim 60, wherein said statistical information comprises any of: average compensation; average salary; median compensation; median salary; salary percentile; standard deviation; trend; profile count; most frequent compensation; and most frequent salary.
60. The method of Claim 57, wherein said report resulting from said personal goal provides a comparison of a user having said user profile to at least one of a plurality of user profiles and an affinity group.
61. The method of Claim 31 , wherein said compensation any of: annual salary; monthly salary; weekly salary; 61
hourly rate; bonus; tip; benefits; and vacation time.
62. A system for compensation surveying and reporting, comprising: means for accessing a Website, said Website being connected to a network; means for surveying a user for information pertinent for determination of compensation, said surveying comprising of presenting at least a question which is a result of an answer to a previous question presented to said user; means for creating a user profile for said user based on gathering of said information, said user profile further comprised of at least one question and one corresponding answer; means for storing said user profile; and means for matching an attribute of said user profile with at least affinity group, said affinity groups being previously stored in said storage means.
63. A method for matching a user profile to a plurality of user profiles, comprising the steps of: receiving a first user profile; assigning a score value to at least one match group; matching said first user profile with at least a second user profile from said plurality of user profiles and assigning an overall fitness score; and 62
reporting said fitness score.
34. The method of Claim 65, wherein said score value is a relative weight of said match group.
35. The method of Claim 66, wherein said weight is proportionate to at least the importance of a score value of said match group to the said overall fitness score.
66. The method of Claim 66, wherein said match group is further comprised of at least one of match field and an affinity group.
67. The method of Claim 68, wherein said match field comprises a score value.
68. The method of Claim 68, wherein said affinity group comprises a score value.
69. The method of Claim 65, wherein said match group comprises further one of a deterministic and a non-deterministic match group.
70. The method of Claim 71 , wherein a score is determined for a profile only if there exists a match to at least said deterministic match group.
71. The method of Claim 65, wherein said matching comprises the steps of: a) selecting said second user profile from a plurality of user profiles not previously matched with said first user profile; 63
b) comparing a match field of said first user profile to a respective match field of said second user profile, and determining a match group score; c) repeating step b) until all match fields requiring a comparison are matched between said first user profile and said second user profile; d) assigning a fitness score to said second user profile based on the plurality of said scores determined in step b); e) repeating the method steps from step a) until all available user profiles are matched against said first user profile; f) reporting the fitness scores.
72. The method of Claim 73, wherein said step b) further comprises the step of matching at least one of a match field and an affinity.
73. The method of Claim 74, wherein said fitness score is at least a tally of score values of at least one of a match group, a match field, and an affinity.
74. The method of Claim 73, wherein said fitness scores of step f) are sorted by order of fitness.
75. The method of Claim 76, wherein user profiles having a highest fitness scores are grouped into an affinity group.
76. The method of Claim 11, wherein a number of user profiles is determined using any of: 64
a minimum fitness score of a user profile; range of fitness scores; an absolute number of the user profiles; a defined percent of user profiles; and a date range of user profiles.
77. The method of Claim 65, further comprising the steps of: receiving information of a type of report requested; if said report is of a type requiring receipt of financial commitment, then receiving relevant information; providing the desired report.
78. The method of Claim 79, wherein said receipt of financial commitment comprises the step of receiving any of credit card information, debit card information, purchase order information, coupon information, and check information.
79. The method of Claim 65, wherein said plurality of user profiles comprises an affinity group.
80. The method of Claim 65, wherein said fitness score is at least a weighted score of at least one of a match group, a match field, and an affinity group. 65
81. A computer software product containing instructions for matching a user profile to a plurality of user profiles, the instructions further being capable of executing at least the steps of: receiving a first user profile; assigning a score value to at least a match group; matching said first user profile with at least a second user profile from said plurality of user profiles; assigning a fitness score to said at least second user profile; and reporting the fitness score of at least said second user profile.
82. The computer software product of Claim 83, wherein said matching step comprises the steps of: a) selecting said second user profile from a plurality of user profiles not previously matched with said first user profile; b) comparing a match field of said first user profile to a respective match field of said second user profile, and determining a score; c) repeating step b) until all match fields requiring a comparison are matched between said first user profile and said second user profile; d) assigning a fitness score to said second user profile based on the plurality of said scores determined in step b); e) repeating the method from step a) until all available user profiles are matched against said first user profile; and f) reporting the fitness scores. 66
83. The computer software product of Claim 84, wherein said step b) further comprises the step of: matching at least one of a match field and an affinity.
84. The computer software product of Claim 83, further comprising the steps of: receiving information of the type of report requested; if said report is of a type requiring receipt of financial commitment, then receiving relevant information; and providing a desired report.
85. A method for matching a user profile to at least an affinity group, comprising the steps of: receiving a first user profile; assigning a score value to at least a match group; matching said first user profile with said at least ah affinity of said affinity group; assigning a fitness score to said affinity group; and reporting said fitness score.
86. The method of Claim 87, wherein said matching step comprises the steps of: a) selecting said first affinity group from a plurality of affinity groups not previously matched with said first user profile; b) comparing a match field of said first user profile to a respective match field of said first affinity, and determining a match group score; 67
c) repeating step b) until all match groups requiring a comparison are matched between said first user profile and said first affinity; d) assigning a fitness score to said affinity group based on the plurality of said scores determined in step b); e) repeating the method from step a) until all available affinity groups are matched against said first user profile; and f) reporting the fitness scores.
87. The method of Claim 87, further comprising the steps of: receiving information of a type of report requested; if said report is of a type requiring receipt of financial commitment, then receiving the relevant information; and providing a desired report.
88. A computer software product containing instructions for matching a user profile to at least an affinity group, the instructions further being capable of executing at least the steps of: receiving a first user profile; assigning a score value to at least a match group; matching said first user profile with at least an affinity of said affinity ; assigning a fitness score to said affinity group; and reporting the fitness score of at least said first affinity group. 68
89. The computer software product of Claim 90, wherein said matching step comprises the steps of: a) selecting said first affinity group from a plurality of affinity groups not previously matched with said first user profile; b) comparing a match field of said first user profile to the respective match field of said first affinity, and determining a match group score; c) repeating step b) until all match groups requiring a comparison are matched between said first user profile and said first affinity; d) assigning a fitness score to said affinity group based on a plurality of said scores determined in step b); e) repeating the method from step a) until all available affinity groups are matched against said first user profile; and f) reporting fitness scores.
90. The computer software product of Claim 90, further comprising the steps of: receiving information of a type of report requested; if said report is of a type requiring receipt of financial commitment, then receiving relevant information; and providing a desired report.
91. An apparatus for performing automated surveys, comprising: database means containing at least a plurality of prospective survey questions and prospective answers; 69
memory means for storing code, wherein said code contains at least code to perform an automated survey using said plurality of survey questions and prospective answers, for selecting a questions and respective prospect answers based on at least a response provided to a previous question, code for creating a user profile, code for creating at least an affinity group based on a plurality of user profiles, and code for association of said user profile with at least an affinity group; computational means for executing said code; and communication means for communication with at least a user.
92. The apparatus of Claim 93, said database means further comprising: at least one of user profiles database, affinity groups database, and reporting definitions.
93. The apparatus of Claim 93, wherein said code to perform an automated survey selects one of said plurality of survey questions based on at least one of answers provided by said user, said user profile, and an affinity group.
94. The apparatus of Claim 93, further comprising: means for periodically executing said code for creating at least an affinity group based on a plurality of user profiles.
95. The apparatus of Claim 93, wherein said apparatus further comprises: means for providing at least a report. 70
96. The apparatus of Claim 97, further comprising means for providing said at least a report as at least one of a basic report and an extended report.
97. The apparatus of Claim 98, further comprising
' means for allowing free access to said basic report.
98. The apparatus of Claim 98, further comprising: means for receiving billing information for providing said extended report.
99. The apparatus of Claim 97, wherein said report is provided in view of at least one of a user profile and an affinity group.
100. The apparatus of Claim 93, wherein said communication means comprises at least one of a local area network, a wide area network, and the world-wide-web.
101. A system for the purpose of performing automated surveys, comprising: a network connected to at least a client, said client configured with at least a Web browser; a database for storing at least a plurality of survey questions and prospective answers; and, a server having access to said network and said database, said server configured to at least survey at least a user using said plurality of survey questions and prospective answers and for selecting said questions and respective prospect 71
answers based on at least a response provided to a previous question, for creating user profiles, for creating at least an affinity group based on a plurality of user profiles, and for associating said user profile with at least an affinity group.
PCT/US2003/041413 2002-12-27 2003-12-29 A surveying apparatus and method for compensation reports WO2004061740A1 (en)

Priority Applications (3)

Application Number Priority Date Filing Date Title
AU2003300404A AU2003300404A1 (en) 2002-12-27 2003-12-29 A surveying apparatus and method for compensation reports
US10/541,156 US20060111959A1 (en) 2002-12-27 2003-12-29 Surveying apparatus and method for compensation reports
EP03814978A EP1579364A4 (en) 2002-12-27 2003-12-29 A surveying apparatus and method for compensation reports

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US43680902P 2002-12-27 2002-12-27
US60/436,809 2002-12-27

Publications (2)

Publication Number Publication Date
WO2004061740A1 WO2004061740A1 (en) 2004-07-22
WO2004061740B1 true WO2004061740B1 (en) 2004-10-07

Family

ID=32713093

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2003/041413 WO2004061740A1 (en) 2002-12-27 2003-12-29 A surveying apparatus and method for compensation reports

Country Status (5)

Country Link
US (3) US7571110B2 (en)
EP (1) EP1579364A4 (en)
CN (1) CN1754181A (en)
AU (1) AU2003300404A1 (en)
WO (1) WO2004061740A1 (en)

Families Citing this family (87)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US9819561B2 (en) 2000-10-26 2017-11-14 Liveperson, Inc. System and methods for facilitating object assignments
US8868448B2 (en) 2000-10-26 2014-10-21 Liveperson, Inc. Systems and methods to facilitate selling of products and services
US20040236598A1 (en) * 2003-03-21 2004-11-25 Thomsen David J. System and method for providing occupational information
US7650286B1 (en) * 2003-04-18 2010-01-19 Algomod Technologies Corporation Recruitment vendor management system and method
US7418496B2 (en) * 2003-05-16 2008-08-26 Personnel Research Associates, Inc. Method and apparatus for survey processing
US20110076663A1 (en) * 2003-08-18 2011-03-31 Retail Optimization International Systems and methods for selecting survey questions and available responses
US9152624B1 (en) 2003-12-04 2015-10-06 Retail Optimization International, Inc. Systems and methods for visual presentation and navigation of content using data-based image analysis
NZ551943A (en) * 2004-05-11 2009-02-28 You Know Pty Ltd System and method for obtaining pertinent real-time survey evidence
US7917842B2 (en) * 2004-05-27 2011-03-29 Collegenet, Inc. System for describing the overlaying of electronic data onto an electronic image
US9608929B2 (en) 2005-03-22 2017-03-28 Live Nation Entertainment, Inc. System and method for dynamic queue management using queue protocols
EP1866885A4 (en) 2005-03-22 2011-12-21 Ticketmaster Apparatus and methods for providing queue messaging over a network
US7877679B2 (en) * 2005-05-04 2011-01-25 Amadesa Ltd. System and method for generating a user profile from layers based on prior user response
US8517742B1 (en) * 2005-05-17 2013-08-27 American Express Travel Related Services Company, Inc. Labor resource testing system and method
US8103659B1 (en) * 2005-06-06 2012-01-24 A9.Com, Inc. Perspective-based item navigation
US7940897B2 (en) * 2005-06-24 2011-05-10 American Express Travel Related Services Company, Inc. Word recognition system and method for customer and employee assessment
US9432468B2 (en) 2005-09-14 2016-08-30 Liveperson, Inc. System and method for design and dynamic generation of a web page
US8738732B2 (en) 2005-09-14 2014-05-27 Liveperson, Inc. System and method for performing follow up based on user interactions
US8401884B1 (en) * 2005-11-07 2013-03-19 Avantas L.L.C. Electronic scheduling for work shifts
US8781899B2 (en) * 2005-11-28 2014-07-15 Voiceport, Llc Advertising a pharmaceutical product to a third party
US20070192161A1 (en) * 2005-12-28 2007-08-16 International Business Machines Corporation On-demand customer satisfaction measurement
US20070266054A1 (en) * 2006-03-24 2007-11-15 Stephens Frank M Method and system for salary planning and performance management
US10210530B1 (en) * 2006-08-11 2019-02-19 Infor (Us), Inc. Selecting a report
US20080120323A1 (en) * 2006-11-17 2008-05-22 Lehman Brothers Inc. System and method for generating customized reports
US8175990B1 (en) 2007-01-04 2012-05-08 Iloop Mobile, Inc. Situational decision engine and method for contextual user experience
US8903832B2 (en) * 2007-04-30 2014-12-02 Experteer Gmbh Method and system for providing a virtual job market
US9135627B2 (en) * 2007-07-11 2015-09-15 Dynamic Logic, Inc. Method and system for on-line survey recruitment
US9807096B2 (en) 2014-12-18 2017-10-31 Live Nation Entertainment, Inc. Controlled token distribution to protect against malicious data and resource access
US9325755B1 (en) * 2007-09-19 2016-04-26 Intercept, Llc Social network for travelers with layovers
US8341162B2 (en) 2007-09-19 2012-12-25 Intercept, Llc Social network for travelers with layovers
US20090089269A1 (en) * 2007-10-02 2009-04-02 Jacqueline Linder Method and system for managing information in a database
US8122371B1 (en) 2007-12-21 2012-02-21 Amazon Technologies, Inc. Criteria-based structured ratings
US20090222305A1 (en) * 2008-03-03 2009-09-03 Berg Jr Charles John Shopper Communication with Scaled Emotional State
US10402833B2 (en) * 2008-03-05 2019-09-03 Ebay Inc. Method and apparatus for social network qualification systems
AU2008100458B4 (en) * 2008-04-30 2008-10-02 Anthony Sork Attachment measurement device, system and methodology
US8577884B2 (en) * 2008-05-13 2013-11-05 The Boeing Company Automated analysis and summarization of comments in survey response data
US8762313B2 (en) 2008-07-25 2014-06-24 Liveperson, Inc. Method and system for creating a predictive model for targeting web-page to a surfer
US8260846B2 (en) 2008-07-25 2012-09-04 Liveperson, Inc. Method and system for providing targeted content to a surfer
US8805844B2 (en) 2008-08-04 2014-08-12 Liveperson, Inc. Expert search
WO2010037077A1 (en) * 2008-09-29 2010-04-01 Ingenix, Inc. Apparatus, system, and method for predicting attitudinal segments
US9892417B2 (en) 2008-10-29 2018-02-13 Liveperson, Inc. System and method for applying tracing tools for network locations
US9147177B2 (en) * 2008-11-07 2015-09-29 Oracle International Corporation Method and system for implementing a scoring mechanism
US20100121685A1 (en) * 2008-11-07 2010-05-13 Oracle International Corporation Method and System for Implementing a Ranking Mechanism
US9032311B2 (en) * 2008-11-07 2015-05-12 Oracle International Corporation Method and system for implementing a compensation system
US10275530B2 (en) * 2009-02-02 2019-04-30 Excalibur Ip, Llc System and method for communal search
US8166104B2 (en) * 2009-03-19 2012-04-24 Microsoft Corporation Client-centered usage classification
US8572227B2 (en) * 2009-03-27 2013-10-29 Bank Of America Corporation Methods and apparatuses for communicating preservation notices and surveys
US20100257035A1 (en) * 2009-04-07 2010-10-07 Microsoft Corporation Embedded content brokering and advertisement selection delegation
US20100262547A1 (en) * 2009-04-14 2010-10-14 Microsoft Corporation User information brokering
US20100306024A1 (en) * 2009-05-29 2010-12-02 Vision Critical Communications Inc. System and method of providing an online survey and summarizing survey response data
US20110054972A1 (en) * 2009-08-28 2011-03-03 Oracle International Corporation Calculation/determination of budget and employee allocation targets using a model
US9129263B2 (en) * 2009-12-01 2015-09-08 Yahoo! Inc. System and method for automatically building up topic-specific messaging identities
EP2556449A1 (en) 2010-04-07 2013-02-13 Liveperson Inc. System and method for dynamically enabling customized web content and applications
EP2583235A4 (en) 2010-06-15 2014-01-22 Ticketmaster L L C Methods and systems for computer aided event and venue setup and modeling and interactive maps
US10096161B2 (en) 2010-06-15 2018-10-09 Live Nation Entertainment, Inc. Generating augmented reality images using sensor and location data
US9781170B2 (en) 2010-06-15 2017-10-03 Live Nation Entertainment, Inc. Establishing communication links using routing protocols
US8918465B2 (en) 2010-12-14 2014-12-23 Liveperson, Inc. Authentication of service requests initiated from a social networking site
US9350598B2 (en) 2010-12-14 2016-05-24 Liveperson, Inc. Authentication of service requests using a communications initiation feature
US8909587B2 (en) * 2011-11-18 2014-12-09 Toluna Usa, Inc. Survey feasibility estimator
US8943002B2 (en) 2012-02-10 2015-01-27 Liveperson, Inc. Analytics driven engagement
US8805941B2 (en) 2012-03-06 2014-08-12 Liveperson, Inc. Occasionally-connected computing interface
US9563336B2 (en) 2012-04-26 2017-02-07 Liveperson, Inc. Dynamic user interface customization
US9672196B2 (en) 2012-05-15 2017-06-06 Liveperson, Inc. Methods and systems for presenting specialized content using campaign metrics
US20140032382A1 (en) * 2012-07-30 2014-01-30 Platypus Business Systems, Inc. Compensation recommendations
US8977654B1 (en) * 2012-09-21 2015-03-10 Google Inc. Assigning classes to users of an online community
US10515380B2 (en) * 2012-11-16 2019-12-24 [24]7.ai, Inc. Proactive surveys based on customer information
US8805699B1 (en) 2012-12-21 2014-08-12 Reputation.Com, Inc. Reputation report with score
US8744866B1 (en) 2012-12-21 2014-06-03 Reputation.Com, Inc. Reputation report with recommendation
US20140229236A1 (en) * 2013-02-12 2014-08-14 Unify Square, Inc. User Survey Service for Unified Communications
WO2015017380A1 (en) * 2013-07-29 2015-02-05 SR Solutions, Inc. Gathering user information based on user interactions
US9779177B1 (en) * 2014-01-31 2017-10-03 EMC IP Holding Company LLC Service generation based on profiled data objects
US11386442B2 (en) 2014-03-31 2022-07-12 Liveperson, Inc. Online behavioral predictor
US9697498B2 (en) * 2014-07-23 2017-07-04 Linkedin Corporation Inferred salary distribution for schools
US10198738B2 (en) 2014-08-25 2019-02-05 Accenture Global Services Limited System architecture for customer genome construction and analysis
US10142908B2 (en) 2015-06-02 2018-11-27 Liveperson, Inc. Dynamic communication routing based on consistency weighting and routing rules
US10515331B1 (en) 2016-05-27 2019-12-24 Vega Factor Inc. System and method for evaluating individuals and modeling compensation levels
US10721509B2 (en) 2016-07-27 2020-07-21 Accenture Global Solutions Limited Complex system architecture for sensatory data based decision-predictive profile construction and analysis
CN116528220A (en) 2016-08-14 2023-08-01 利维帕尔森有限公司 Method and system for real-time remote control of mobile applications
CN106530077A (en) * 2016-11-10 2017-03-22 四川享宇金信金融服务外包有限公司 Intelligent information survey device and method
US20220300306A1 (en) * 2017-05-16 2022-09-22 BlueOwl, LLC Artificial intelligence based computing systems and methods for providing enhanced user help
CN107578183B (en) * 2017-09-18 2020-04-21 上海量明科技发展有限公司 Resource management method and device based on capability evaluation
US10592647B2 (en) * 2017-09-25 2020-03-17 International Business Machines Corporation Authentication using cognitive analysis
US10949399B2 (en) * 2018-04-16 2021-03-16 Qualtrics, Llc Dynamically synchronizing electronic surveys and collaborative survey representation documents
US10770069B2 (en) * 2018-06-07 2020-09-08 International Business Machines Corporation Speech processing and context-based language prompting
US11645625B2 (en) 2018-08-21 2023-05-09 Job Market Maker, Llc Machine learning systems for predictive targeting and engagement
US11734701B2 (en) * 2019-09-11 2023-08-22 International Business Machines Corporation Cognitive dynamic goal survey
WO2021067939A1 (en) 2019-10-04 2021-04-08 Job Market Maker, Llc Machine learning systems and methods for predictive engagement
US20220327460A1 (en) * 2021-04-13 2022-10-13 At&T Intellectual Property I, L.P. Systems and methods for scaled engineering

Family Cites Families (59)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4748A (en) * 1846-09-10 adams
US145015A (en) * 1873-11-25 Improvement in railway-rail fastenings
US2479A (en) * 1842-03-04 Machine for sizing papek
US204439A (en) * 1878-06-04 Improvement in chisels
US187725A (en) * 1877-02-27 Improvement in molding glass
US6443840B2 (en) * 1986-03-10 2002-09-03 Response Reward Systems, L.C. Evaluation of responses of participatory broadcast audience with prediction of winning contestants; monitoring, checking and controlling of wagering, and automatic crediting and couponing
US5197004A (en) * 1989-05-08 1993-03-23 Resumix, Inc. Method and apparatus for automatic categorization of applicants from resumes
US5339239A (en) * 1989-10-13 1994-08-16 Mitsubishi Plastics Industries Limited Information collecting and/or service furnishing systems by which a user can request information from a central data base using a portable personal terminal and an access terminal
US5446919A (en) * 1990-02-20 1995-08-29 Wilkins; Jeff K. Communication system and method with demographically or psychographically defined audiences
US5259766A (en) * 1991-12-13 1993-11-09 Educational Testing Service Method and system for interactive computer science testing, anaylsis and feedback
US5416694A (en) * 1994-02-28 1995-05-16 Hughes Training, Inc. Computer-based data integration and management process for workforce planning and occupational readjustment
US5948040A (en) * 1994-06-24 1999-09-07 Delorme Publishing Co. Travel reservation information and planning system
US5717923A (en) * 1994-11-03 1998-02-10 Intel Corporation Method and apparatus for dynamically customizing electronic information to individual end users
US5758257A (en) * 1994-11-29 1998-05-26 Herz; Frederick System and method for scheduling broadcast of and access to video programs and other data using customer profiles
EP0718784B1 (en) * 1994-12-20 2003-08-27 Sun Microsystems, Inc. Method and system for the retrieval of personalized information
US5659731A (en) * 1995-06-19 1997-08-19 Dun & Bradstreet, Inc. Method for rating a match for a given entity found in a list of entities
US5832497A (en) * 1995-08-10 1998-11-03 Tmp Worldwide Inc. Electronic automated information exchange and management system
WO1997026729A2 (en) * 1995-12-27 1997-07-24 Robinson Gary B Automated collaborative filtering in world wide web advertising
US5704017A (en) * 1996-02-16 1997-12-30 Microsoft Corporation Collaborative filtering utilizing a belief network
US5867799A (en) * 1996-04-04 1999-02-02 Lang; Andrew K. Information system and method for filtering a massive flow of information entities to meet user information classification needs
US20020002482A1 (en) * 1996-07-03 2002-01-03 C. Douglas Thomas Method and apparatus for performing surveys electronically over a network
US5950200A (en) * 1997-01-24 1999-09-07 Gil S. Sudai Method and apparatus for detection of reciprocal interests or feelings and subsequent notification
US5978768A (en) * 1997-05-08 1999-11-02 Mcgovern; Robert J. Computerized job search system and method for posting and searching job openings via a computer network
US6266659B1 (en) * 1997-08-07 2001-07-24 Uday P. Nadkarni Skills database management system and method
US6477504B1 (en) * 1998-03-02 2002-11-05 Ix, Inc. Method and apparatus for automating the conduct of surveys over a network system
US6064980A (en) * 1998-03-17 2000-05-16 Amazon.Com, Inc. System and methods for collaborative recommendations
US6126448A (en) * 1998-07-06 2000-10-03 Ho; Chi Fai Computer-aided learning methods and apparatus for a job
US6389400B1 (en) * 1998-08-20 2002-05-14 Sbc Technology Resources, Inc. System and methods for intelligent routing of customer requests using customer and agent models
US6089284A (en) * 1998-09-24 2000-07-18 Marconi Commerce Systems Inc. Preconditioning a fuel dispensing system using a transponder
US6519571B1 (en) * 1999-05-27 2003-02-11 Accenture Llp Dynamic customer profile management
US6289340B1 (en) * 1999-08-03 2001-09-11 Ixmatch, Inc. Consultant matching system and method for selecting candidates from a candidate pool by adjusting skill values
US6385620B1 (en) * 1999-08-16 2002-05-07 Psisearch,Llc System and method for the management of candidate recruiting information
IL133617A0 (en) * 1999-12-20 2001-04-30 Glide Ltd Career management system
US7188076B2 (en) * 1999-12-20 2007-03-06 Ndex Systems Inc. System and method for creating a true customer profile
US6406302B1 (en) * 2000-02-14 2002-06-18 Webb Nelson System and method for collecting and exchanging survey data
US6587832B1 (en) * 2000-03-16 2003-07-01 Compensate.Com Llc Market pay system
US20010032097A1 (en) * 2000-04-28 2001-10-18 Levey Jonah S. Method and system for collecting and presenting information relating to compensations
US6862596B2 (en) * 2000-05-09 2005-03-01 Eri Economic Research Institute, Inc. System and method for retrieving and displaying data, such as economic data relating to salaries, cost of living and employee benefits
US6701322B1 (en) * 2000-06-07 2004-03-02 Ge Financial Assurance Holdings, Inc. Interactive customer-business interview system and process for managing interview flow
US6618734B1 (en) * 2000-07-20 2003-09-09 Spherion Assessment, Inc. Pre-employment screening and assessment interview process
AU2001281017A1 (en) * 2000-08-03 2002-02-18 Unicru, Inc. Electronic employee selection systems and methods
US6741993B1 (en) * 2000-08-29 2004-05-25 Towers Perrin Forster & Crosby, Inc. Competitive rewards benchmarking system and method
US7711580B1 (en) * 2000-10-31 2010-05-04 Emergingmed.Com System and method for matching patients with clinical trials
US6626679B2 (en) * 2000-11-08 2003-09-30 Acesync, Inc. Reflective analysis system
US20020133502A1 (en) * 2001-01-05 2002-09-19 Rosenthal Richard Nelson Method and system for interactive collection of information
US7376569B2 (en) * 2001-03-30 2008-05-20 Salary.Com Apparatus and method for providing compensation information
US20020188542A1 (en) * 2001-04-13 2002-12-12 Yong Zhang Compensation-data processing
US20020188489A1 (en) * 2001-05-22 2002-12-12 International Business Machines Corporation System and method for optimizing office worker productivity
US7805354B2 (en) * 2001-06-15 2010-09-28 Salary.Com Compensation data prediction
US20030046140A1 (en) * 2001-09-05 2003-03-06 Professor Mac, Llc Methods and systems for delivering market research services via a network
US7269579B2 (en) * 2001-09-18 2007-09-11 Lovegren Victoria M Method for tracking and assessing program participation
US20030083921A1 (en) * 2001-10-29 2003-05-01 Clark La Verne Methods and systems for exchanging information, such as information related to recruiting foreign personnel for domestic-based companies
US7054864B1 (en) * 2001-11-02 2006-05-30 Paul Toomey Labor market information analyzer system for researchers, employers, staff, and others
US6775518B2 (en) * 2002-01-25 2004-08-10 Svi Systems, Inc. Interactive education system
US7620654B2 (en) * 2002-01-25 2009-11-17 Theodore Turnasella System and method providing user definable on-line wage and salary reports
US20030187725A1 (en) 2002-03-29 2003-10-02 Jotkowitz Joseph Brent Monitoring professional development
US7698146B2 (en) * 2002-04-24 2010-04-13 Volt Information Sciences Inc. System and method for collecting and providing resource rate information using resource profiling
US20040098265A1 (en) * 2002-11-05 2004-05-20 Sean Kelly Dialog management system
US20040107112A1 (en) * 2002-12-02 2004-06-03 Cotter Milton S. Employment center

Also Published As

Publication number Publication date
EP1579364A1 (en) 2005-09-28
US20040210820A1 (en) 2004-10-21
US7571110B2 (en) 2009-08-04
US20060111959A1 (en) 2006-05-25
AU2003300404A1 (en) 2004-07-29
US20090265224A1 (en) 2009-10-22
CN1754181A (en) 2006-03-29
WO2004061740A1 (en) 2004-07-22
EP1579364A4 (en) 2008-11-12

Similar Documents

Publication Publication Date Title
WO2004061740B1 (en) A surveying apparatus and method for compensation reports
US7698163B2 (en) Multi-dimensional segmentation for use in a customer interaction
Kamakura et al. Predicting choice shares under conditions of brand interdependence
US8126805B2 (en) System and method for revolving credit product offer customization
Olson et al. Advanced data mining techniques
US7996253B2 (en) Adaptive marketing using insight driven customer interaction
US7047251B2 (en) Standardized customer application and record for inputting customer data into analytic models
US8838499B2 (en) Methods and systems for life stage modeling
US6782375B2 (en) Neural network based decision processor and method
US7853469B2 (en) Methods and systems for predicting business behavior from profiling consumer card transactions
US7734621B2 (en) Searching a database including prioritizing results based on historical data
CN1842815A (en) Method and apparatus for determining a minimum price per click for a term in an auction based internet search
US20080215988A1 (en) System and method to process information contributed by members of a virtual community
AU2014204120A1 (en) Priority-weighted quota cell selection to match a panelist to a market research project
CN107844874A (en) Enterprise operation problem analysis system and its method
CN116663963B (en) Management method and system of evaluation supervision expert
Singla et al. Role of CRM Practices of Banks in Client Retention: A Comparative Study of Public and Private Banks of Haryana
AU2003299439B9 (en) Multi-dimensional segmentation for use in a customer interaction
AU2015203884A1 (en) Adaptive marketing using insight driven customer interaction

Legal Events

Date Code Title Description
AK Designated states

Kind code of ref document: A1

Designated state(s): AE AG AL AM AT AU AZ BA BB BG BR BY BZ CA CH CN CO CR CU CZ DE DK DM DZ EC EE ES FI GB GD GE GH GM HR HU ID IL IN IS JP KE KG KP KR KZ LC LK LR LS LT LU LV MA MD MG MK MN MW MX MZ NI NO NZ OM PG PH PL PT RO RU SC SD SE SG SK SL SY TJ TM TN TR TT TZ UA UG US UZ VC VN YU ZA ZM ZW

AL Designated countries for regional patents

Kind code of ref document: A1

Designated state(s): BW GH GM KE LS MW MZ SD SL SZ TZ UG ZM ZW AM AZ BY KG KZ MD RU TJ TM AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HU IE IT LU MC NL PT RO SE SI SK TR BF BJ CF CG CI CM GA GN GQ GW ML MR NE SN TD TG

121 Ep: the epo has been informed by wipo that ep was designated in this application
DFPE Request for preliminary examination filed prior to expiration of 19th month from priority date (pct application filed before 20040101)
B Later publication of amended claims

Effective date: 20040823

WWE Wipo information: entry into national phase

Ref document number: 2004565757

Country of ref document: JP

WWE Wipo information: entry into national phase

Ref document number: 2003814978

Country of ref document: EP

ENP Entry into the national phase

Ref document number: 2006111959

Country of ref document: US

Kind code of ref document: A1

WWE Wipo information: entry into national phase

Ref document number: 10541156

Country of ref document: US

WWE Wipo information: entry into national phase

Ref document number: 20038A99654

Country of ref document: CN

WWP Wipo information: published in national office

Ref document number: 2003814978

Country of ref document: EP

NENP Non-entry into the national phase

Ref country code: JP

WWW Wipo information: withdrawn in national office

Country of ref document: JP

WWP Wipo information: published in national office

Ref document number: 10541156

Country of ref document: US