WO2005089485A3 - Method and apparatus for voice interactive messaging - Google Patents

Method and apparatus for voice interactive messaging Download PDF

Info

Publication number
WO2005089485A3
WO2005089485A3 PCT/US2005/009125 US2005009125W WO2005089485A3 WO 2005089485 A3 WO2005089485 A3 WO 2005089485A3 US 2005009125 W US2005009125 W US 2005009125W WO 2005089485 A3 WO2005089485 A3 WO 2005089485A3
Authority
WO
WIPO (PCT)
Prior art keywords
message
prompt
audible
information
recipient
Prior art date
Application number
PCT/US2005/009125
Other languages
French (fr)
Other versions
WO2005089485A2 (en
Inventor
Kyoko Takeda
Theodore R Booth Iii
Jason Lee Clement
Original Assignee
Sony Corp
Sony Electronics Inc
Kyoko Takeda
Theodore R Booth Iii
Jason Lee Clement
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Sony Corp, Sony Electronics Inc, Kyoko Takeda, Theodore R Booth Iii, Jason Lee Clement filed Critical Sony Corp
Priority to KR1020067021051A priority Critical patent/KR101149135B1/en
Priority to JP2007504151A priority patent/JP2007529831A/en
Priority to EP05730905A priority patent/EP1726154A4/en
Priority to CNA2005800086016A priority patent/CN1934848A/en
Publication of WO2005089485A2 publication Critical patent/WO2005089485A2/en
Publication of WO2005089485A3 publication Critical patent/WO2005089485A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/64—Hybrid switching systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
    • H04M1/65—Recording arrangements for recording a message from the calling party
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04B—TRANSMISSION
    • H04B1/00—Details of transmission systems, not covered by a single one of groups H04B3/00 - H04B13/00; Details of transmission systems not characterised by the medium used for transmission
    • H04B1/38—Transceivers, i.e. devices in which transmitter and receiver form a structural unit and in which at least one part is used for functions of transmitting and receiving
    • H04B1/40—Circuits
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724—User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
    • H04M1/7243—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724—User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
    • H04M1/7243—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages
    • H04M1/72433—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages for voice messaging, e.g. dictaphones
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931—Directory assistance systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53366—Message disposing or creating aspects
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/26—Devices for calling a subscriber
    • H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
    • H04M1/271—Devices whereby a plurality of signals may be stored simultaneously controlled by voice recognition
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/39—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech synthesis
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/45—Aspects of automatic or semi-automatic exchanges related to voicemail messaging
    • H04M2203/4536—Voicemail combined with text-based messaging
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2250/00—Details of telephonic subscriber devices
    • H04M2250/70—Details of telephonic subscriber devices methods for entering alphabetical characters, e.g. multi-tap or dictionary disambiguation
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4936—Speech interaction details
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
    • Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10S707/00—Data processing: database and file management or data structures
    • Y10S707/99931—Database or file accessing
    • Y10S707/99933—Query processing, i.e. searching

Abstract

A method comprising receiving a request to compose a message; outputting a first prompt requesting a recipient for the message; receiving a first audible response to the first prompt, the first audible response including a recipient of the message; outputting a second prompt requesting a body for the message; receiving a second audible response to second prompt, the second audible response including a body of the message; and composing the message. An electronic device for voice messaging comprising an audible guide module for audibly prompting a user for recipient information and for audibly prompting a user for message information; a voice recognition module for interpreting received responses to the audible prompt for the recipient information and the audible prompt for the message information; and a message compiler module for creating a message from the responses to the audible prompt for the recipient information and the audible prompt for the message information.
PCT/US2005/009125 2004-03-18 2005-03-18 Method and apparatus for voice interactive messaging WO2005089485A2 (en)

Priority Applications (4)

Application Number Priority Date Filing Date Title
KR1020067021051A KR101149135B1 (en) 2004-03-18 2005-03-18 Method and apparatus for voice interactive messaging
JP2007504151A JP2007529831A (en) 2004-03-18 2005-03-18 Voice interactive messaging method and apparatus
EP05730905A EP1726154A4 (en) 2004-03-18 2005-03-18 Method and apparatus for voice interactive messaging
CNA2005800086016A CN1934848A (en) 2004-03-18 2005-03-18 Method and apparatus for voice interactive messaging

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
US55475504P 2004-03-18 2004-03-18
US60/554,755 2004-03-18
US10/916,745 US7570746B2 (en) 2004-03-18 2004-08-11 Method and apparatus for voice interactive messaging
US10/916,745 2004-08-11

Publications (2)

Publication Number Publication Date
WO2005089485A2 WO2005089485A2 (en) 2005-09-29
WO2005089485A3 true WO2005089485A3 (en) 2005-12-29

Family

ID=34986284

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2005/009125 WO2005089485A2 (en) 2004-03-18 2005-03-18 Method and apparatus for voice interactive messaging

Country Status (6)

Country Link
US (3) US7570746B2 (en)
EP (2) EP2410722A1 (en)
JP (1) JP2007529831A (en)
KR (1) KR101149135B1 (en)
CN (1) CN1934848A (en)
WO (1) WO2005089485A2 (en)

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US8379809B2 (en) * 2004-07-30 2013-02-19 Avaya Inc. One-touch user voiced message
US10025906B2 (en) * 2005-12-30 2018-07-17 LifeWIRE Corporation Mobile self-management compliance and notification method, system and computer program product
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US8903058B2 (en) * 2008-05-20 2014-12-02 Microsoft Corporation Conveying call subject matter with voice data
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US20130085753A1 (en) * 2011-09-30 2013-04-04 Google Inc. Hybrid Client/Server Speech Recognition In A Mobile Device
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Also Published As

Publication number Publication date
KR20070026452A (en) 2007-03-08
US7570746B2 (en) 2009-08-04
KR101149135B1 (en) 2012-05-29
CN1934848A (en) 2007-03-21
EP1726154A2 (en) 2006-11-29
EP1726154A4 (en) 2007-08-01
US8755494B2 (en) 2014-06-17
US20130136243A1 (en) 2013-05-30
WO2005089485A2 (en) 2005-09-29
US20100020948A1 (en) 2010-01-28
JP2007529831A (en) 2007-10-25
US20050207543A1 (en) 2005-09-22
US8345830B2 (en) 2013-01-01
EP2410722A1 (en) 2012-01-25

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