WO2006014760A1 - Batch processing method for patient management - Google Patents
Batch processing method for patient management Download PDFInfo
- Publication number
- WO2006014760A1 WO2006014760A1 PCT/US2005/025777 US2005025777W WO2006014760A1 WO 2006014760 A1 WO2006014760 A1 WO 2006014760A1 US 2005025777 W US2005025777 W US 2005025777W WO 2006014760 A1 WO2006014760 A1 WO 2006014760A1
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- patients
- data
- batch
- group
- device data
- Prior art date
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Classifications
-
- A—HUMAN NECESSITIES
- A61—MEDICAL OR VETERINARY SCIENCE; HYGIENE
- A61B—DIAGNOSIS; SURGERY; IDENTIFICATION
- A61B5/00—Measuring for diagnostic purposes; Identification of persons
- A61B5/0002—Remote monitoring of patients using telemetry, e.g. transmission of vital signals via a communication network
- A61B5/0031—Implanted circuitry
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
- G06Q10/109—Time management, e.g. calendars, reminders, meetings or time accounting
- G06Q10/1093—Calendar-based scheduling for persons or groups
- G06Q10/1095—Meeting or appointment
-
- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H10/00—ICT specially adapted for the handling or processing of patient-related medical or healthcare data
- G16H10/60—ICT specially adapted for the handling or processing of patient-related medical or healthcare data for patient-specific data, e.g. for electronic patient records
-
- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H15/00—ICT specially adapted for medical reports, e.g. generation or transmission thereof
-
- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H40/00—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
- G16H40/20—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
-
- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H40/00—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
- G16H40/60—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the operation of medical equipment or devices
- G16H40/67—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the operation of medical equipment or devices for remote operation
Definitions
- the present invention is a method for managing data from remotely located patients.
- the present invention is a method for managing data from remotely located patients being monitored by a medical device.
- IMDs implantable medical devices
- Medtronic, Inc. caregivers are able to review medical device interrogations transmitted by remotely located patients.
- clinics have tried to manage data from remote patients similarly to patients evaluated during in-office visits.
- Current workflow processes usually manage one patient file at a time. Each step taken for managing the patient, from scheduling to billing, is usually done individually for each file in a sequential manner. In this type of scenario, logging on to a network system, accessing, and then reviewing the data is performed separately for every patient file, which does not maximize efficiency of the caregiver's time and resources, or take full advantage of the benefits possible with the new technology. Therefore, there is a need for a method of gaining workflow efficiencies in clinics that utilize technologies for remotely located patients.
- the present invention is a method of managing data from remotely located patients.
- Patient files are placed in groups, and data is received from the patients in the group during a specified time period.
- the data is reviewed and patient reports are created that prioritize the patients based on the amount of evaluation and response required by a caregiver.
- the caregiver subsequently evaluates the patient reports.
- Each step is carried out utilizing a batch processing approach.
- Figure 1 is a schematic view of a remote monitoring system.
- Figure 2 is a flowchart of one embodiment of a batch processing method.
- Figure 3 is an example of a graphical user interface that may be used with the present invention.
- Figure 4 is an example of a graphical representation of data accompanying a full report.
- FIG. 1 illustrates a system by which patients interrogate an IMD and transmit the gathered data to a caregiver clinic.
- System 10 includes patient P with IMD 12, antenna 14, monitor 16, network server 18, and remote terminals 20 and 22.
- Antenna 14 is coupled to monitor 16, which is in communication with network server 18.
- Communication as shown here, is through a standard phone line although other forms of communication of data may also be used.
- patient P may be scheduled to transmit data, patient P may self-elect to transmit data, or the caregiver may have requested patient P to transmit the data, because patient P experienced a clinical event.
- Antenna 14 is placed near enough to IMD 12 that data stored in IMD 12 can be transmitted to antenna 14 and stored by monitor 16.
- Patient P initiates uploading of the data via monitor 16, which transmits the data to network server 18. Alternatively, uploading may be initiated automatically via a signal generated from an outside source.
- Remote terminals 20 and 22 are utilized by the caregiver to access the data for review.
- the present invention is based on managing data from patients that utilize this type of system.
- Figure 2 illustrates one embodiment of method 24 of the present invention.
- patient files are placed into a group.
- the caregiver determines the number of patient files to be batched together into a group.
- the number of patient files per group varies depending on the time allotted for review and evaluation of the data and reports, but, in one embodiment, at least five patient files are batched in order to gain efficiency. The more time allotted for the process, the larger the number of patient files batched into the group.
- patients are randomly grouped. There is no need to segment the patients in order to take advantage of the efficiencies that the method provides. The efficiencies will become apparent in the discussion below.
- the caregiver schedules the group of patients to transmit data from their medical device during a specified time period.
- the specified time should be within about 48 hours prior to review and evaluation of the data.
- the specified time may be within about 24 hours prior to review and evaluation.
- the network server for storing data e.g. network server 18 of Figure 1 receives the data that is transmitted by each patient at step 30.
- Each patient should transmit during the specified time period scheduled for his or her batch or group.
- the length of the time period may vary and is chosen by the caregiver, however, it should be long enough to be accommodating for the patients.
- Patient initiation of data transmission may occur in any number of ways. One embodiment is described in reference to Figure 1 , which shows patient P utilizing antenna 14 and monitor 16 to transmit data.
- monitor 16 is a stationary device that is typically kept at a patient's home. A patient may not have time to transmit prior to leaving for work and must carry out transmission after returning home. Conversely, another patient may work in the afternoon and evening and must transmit data in the morning. As shown by these examples, the window of time for transmission should accommodate these types of schedules.
- the caregiver determines, at the end of the specified time period, whether data was received from all patients in the group.
- the Medtronic Paceart ® System allows for automated detection of missed transmissions that were prescheduled. If not all patients have transmitted their data, at step 34, those patients may be prompted to transmit data during a given time period. Prompting may be done by phone, fax, or email or in any equivalent medium that allows for immediate communication with patients. Once prompted, data is again received during a specified time period as shown at step 30. Step 32 is repeated, where the data is again reviewed to determine if a complete set of data has been received. Alternatively, patients failing to transmit data during the specified time period may be prompted after review of the data. These patients may be reassigned to another batch or group or be considered a new batch or group.
- the data is accessed as a batch at step 36. Again, any missed transmissions may be rescheduled such that those patients are incorporated into a different batch.
- the caregiver accessing the data does not need to be medically trained personnel.
- the caregiver simply logs onto the system and accesses the data of the patients in the group from the network server.
- the caregiver prints initial reports as a batch based on the data. For example, patients with no clinical or device issues will have a brief report printed, while patients with clinical and/or device issues will have a full report printed.
- the batch of initial reports is then handed off to a medically trained caregiver to review the data as a batch.
- the system may provide users with specified reports saved by caregivers that help facilitate the generation of reports by selecting a specified user or profile and automatically generating the reports needed for batch processing.
- step 36 may be carried out by a medically trained caregiver who also reviews the data.
- the data may be electronically accessed as a batch, which eliminates the need to print the data.
- the caregiver scans the batch of data for all patients.
- the accessed data is reviewed, or triaged, as a batch by a medically trained caregiver.
- a set of criteria may be developed to help facilitate the triage process.
- a period of time is blocked off to review the batch of data.
- the length of time will depend on the number of patient files in the group.
- review is limited to identifying patients with clinical and/or device issues first.
- steps 36 and 38 may be consolidated and carried out by a medically trained caregiver. The choice is a preference of the caregiver clinic.
- a batch of prioritized reports is printed for patients in the group. Patients that have no issues are given lower priority, and a brief report is printed for these patients. Brief reports contain little detail but essentially provide information showing that there are no clinical or device issues. Patients having clinical and/or device issues are given higher priority, and full reports are printed for these patients.
- the prioritized reports are sorted based on their priority. Low priority reports are grouped together, and high priority reports are grouped together. Typically, only a small percentage of patients will have clinical and/or device issues. Sorting the prioritized reports enables the caregiver to know immediately whether any significant time is required for each patient's data and if the patient needs to be seen or contacted.
- a medically trained caregiver evaluates the prioritized reports as a batch. Again, the evaluation time is blocked off on the caregiver's schedule, and the length of time depends on the number of patient files in the batch. The caregiver indicates the proper treatment and follow-up for each patient, which is entered into the patient record by appropriate personnel. Follow-up may include office visits, physician consults, or other tests or procedures.
- steps may be consolidated and carried out electronically by the caregiver evaluating the data.
- the caregiver accesses the data as a batch as in step 36. However, the caregiver then evaluates the batch of data without prioritizing and printing a report. This embodiment may require a larger time commitment from that caregiver.
- the choice of embodiments is a preference of the caregiver clinic.
- the results of the evaluations are communicated to the patients at step 46. Any of a number of options may be utilized to communicate with the patients such as auto- generated follow-up letters listing the next appointment (either via remote or in-office) using the Medtronic Paceart ® System, for those patients without any device issues or symptoms. In addition, the appropriate follow-up indicated by the caregiver is also communicated at step 46.
- the evaluated reports are processed for billing at step 48. Processing of reports for billing is also carried out in batches. Thus, batch processing is utilized throughout the process to increase the efficiency of clinic workflow and make better use of resources.
- a clinic provides services to patients with IMDs supported by e.g., the Medtronic CareLink ® Network. The caregivers have designated one hour every week to evaluating device data that is received from remotely located patients. Thus, routine follow-up is performed remotely instead of requiring the patients to come to the clinic for in-office visits. Based on an evaluation time of one hour, 20 patient files are randomly clustered into a group or batch. These groups will be managed together by the clinic.
- a group of patients is scheduled to transmit device data on a specific Monday between 8:00 am and 8:00 pm, which is a large enough window of time to provide flexibility to the patients. Transmissions are scheduled on Mondays, Tuesdays, Wednesdays, or Thursdays so that evaluation may be performed the following day. Next, patients transmit their device data during the scheduled period. The clinic may prompt patients prior to the scheduled transmission time to remind them to transmit device data during the scheduled time period. Patients are encouraged not to transmit data for scheduled follow-ups prior to their scheduled transmission time. Data transmitted prior to a scheduled transmission time (and not reviewed earlier or out of sequence) period will not include the most recent data when reviewed at the scheduled time. Additionally, the amount of stored data may surpass the capacity of the memory of the IMD if the length of time between transmissions is prolonged for too long.
- the caregiver determines whether data from every patient in the group was received. Patients that did not transmit data are contacted to prompt them to do so as soon as possible. As described above, patients may be prompted by phone, email, etc. The caregiver may continue to check for complete data transmission and prompt patients, if necessary, up until the data is accessed for the review process.
- GUI 50 graphical user interface 50, which may be used to access the data.
- GUI 50 includes each patient's name and an identification number. It also provides the type of device that is collecting the data, the date and time of the last transmission of data, a summary of events or issues, and the number of times each patient has sent data. The data can be sorted to view only new transmissions, by caregiver, patient, etc. The caregiver simply selects patients in the group on GUI 50.
- GUI 50 highlights issues to increase efficiency of the initial review.
- an indicator informs the caregiver whether a patient's data has been viewed.
- GUI 50 for instance, places an asterisk next to the date and time of transmission of non-reviewed data.
- the caregiver identifies patients that have clinical or device issues. Such issues may include, for example, episodes that were treated by an IMD or where data from an
- IMD indicates low battery power.
- Full reports are created for these higher priority patients.
- the full reports include data that is relevant to an issue, such as a graphical representation of an episode treated by an IMD.
- the caregiver also prioritizes device reports for evaluation by identifying patients that have no issues. A brief report is printed for each of these lower priority patients. Typically, about 80% of patients have no issues that require additional review.
- Figure 4 shows graphical representation 52 that is based on data generated during a ventricular tachycardia/ventricular fibrillation (VT/VF) episode, which was indicated as an issue. Graphical representation 52 is printed as part of the report for a high priority patient.
- VT/VF ventricular tachycardia/ventricular fibrillation
- the caregiver sorts the patient reports between two stacks. One stack contains the low priority reports, and the other stack contains the high priority reports. The sorted reports are then handed off to a second caregiver to evaluate the reports during a window of time that is scheduled for that purpose.
- the second caregiver spends more time evaluating the full reports.
- the evaluating step includes evaluating the data and determining appropriate treatment and/or follow-up for the patient. Appropriate treatment may include, for example, being seen for an in- office visit, adjusting medication dosages, adjusting device parameters (in-office or remotely), or continuing with routine monitoring.
- the second caregiver also evaluates the brief reports knowing that these patients do not have any issues.
- the results of the evaluation are entered into the patient records, and the results along with appropriate follow-up care are communicated to each patient of the group.
- Communication may be performed in any of a number of ways. For example, patients may be required to be available for contact from a caregiver during a window of time after evaluation. Another option is to contact patients having issues within a window of time occurring on the same day as the evaluation, while patients without issues are contacted within 24-48 hours. Alternatively, the results of the evaluations may be mailed to patients.
- the patient reports are then processed for billing for the services provided by the clinic. Again, the reports are processed as a batch. Batch processing coupled with the high level of diagnostic information provided by medical devices allows for earlier detection of problems. It creates efficiencies that permit caregivers to follow problem patients more closely and be better able to optimally titrate therapy (device programming, drug initiation, drug titration, etc.).
Abstract
Description
Claims
Applications Claiming Priority (4)
Application Number | Priority Date | Filing Date | Title |
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US58925204P | 2004-07-20 | 2004-07-20 | |
US60/589,252 | 2004-07-20 | ||
US10/946,473 | 2004-09-21 | ||
US10/946,473 US20060020491A1 (en) | 2004-07-20 | 2004-09-21 | Batch processing method for patient management |
Publications (1)
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WO2006014760A1 true WO2006014760A1 (en) | 2006-02-09 |
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PCT/US2005/025777 WO2006014760A1 (en) | 2004-07-20 | 2005-07-20 | Batch processing method for patient management |
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