WO2007040787A3 - Telephony/conference activity presence state - Google Patents

Telephony/conference activity presence state Download PDF

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Publication number
WO2007040787A3
WO2007040787A3 PCT/US2006/030080 US2006030080W WO2007040787A3 WO 2007040787 A3 WO2007040787 A3 WO 2007040787A3 US 2006030080 W US2006030080 W US 2006030080W WO 2007040787 A3 WO2007040787 A3 WO 2007040787A3
Authority
WO
WIPO (PCT)
Prior art keywords
person
telephone call
telephony
participant
information
Prior art date
Application number
PCT/US2006/030080
Other languages
French (fr)
Other versions
WO2007040787A2 (en
Inventor
Jack Jachner
Original Assignee
Alcatel Lucent
Jack Jachner
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Alcatel Lucent, Jack Jachner filed Critical Alcatel Lucent
Publication of WO2007040787A2 publication Critical patent/WO2007040787A2/en
Publication of WO2007040787A3 publication Critical patent/WO2007040787A3/en

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/56Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2203/00Aspects of automatic or semi-automatic exchanges
    • H04M2203/50Aspects of automatic or semi-automatic exchanges related to audio conference
    • H04M2203/5072Multiple active speakers
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42025Calling or Called party identification service
    • H04M3/42034Calling party identification service
    • H04M3/42059Making use of the calling party identifier
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42365Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42365Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity
    • H04M3/42374Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity where the information is provided to a monitoring entity such as a potential calling party or a call processing server
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/56Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
    • H04M3/568Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities audio processing specific to telephonic conferencing, e.g. spatial distribution, mixing of participants
    • H04M3/569Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities audio processing specific to telephonic conferencing, e.g. spatial distribution, mixing of participants using the instant speaker's algorithm

Abstract

A presence system and method are described herein which infer a person's level of participation in a telephone call (e.g., multi-party conference call, one-on-one telephone call, collaboration session). In one embodiment, the presence system collects presence information about one or more activities of a person while they are also participating in a telephone call. The presence system aggregates and analyzes the collected presence information to determine a telephony/conference activity presence state which is then published to watchers and/or an automated interaction management system in order to inform them if the person happens to be an 'active participant' or a 'passive participant' in the telephone call. The watchers and/or the automated interaction management system can then use this information as a guide to determine if the person is likely to be able to respond to another interaction while that person is also participating in the telephone call. The inference is that a person who is 'passive participant' is substantially more likely to engage in an IM or even a second phone interaction with another person (e.g., watcher) then if that person was an 'active participant'.
PCT/US2006/030080 2005-09-23 2006-08-02 Telephony/conference activity presence state WO2007040787A2 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US11/233,987 2005-09-23
US11/233,987 US7570752B2 (en) 2005-09-23 2005-09-23 Telephony/conference activity presence state

Publications (2)

Publication Number Publication Date
WO2007040787A2 WO2007040787A2 (en) 2007-04-12
WO2007040787A3 true WO2007040787A3 (en) 2007-11-01

Family

ID=37508346

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2006/030080 WO2007040787A2 (en) 2005-09-23 2006-08-02 Telephony/conference activity presence state

Country Status (6)

Country Link
US (1) US7570752B2 (en)
EP (1) EP1768370B1 (en)
JP (2) JP2007089160A (en)
CN (1) CN100581195C (en)
AT (1) ATE514279T1 (en)
WO (1) WO2007040787A2 (en)

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US20070150441A1 (en) * 2005-12-23 2007-06-28 Morris Robert P Methods, systems, and computer program products for associating policies with tuples using a pub/sub protocol
JP5055781B2 (en) * 2006-02-14 2012-10-24 株式会社日立製作所 Conversation speech analysis method and conversation speech analysis apparatus
US8849907B1 (en) * 2006-03-31 2014-09-30 Rockstar Consortium Us Lp System and method for notifying participants of topics in an ongoing meeting or conference
US8326927B2 (en) * 2006-05-23 2012-12-04 Cisco Technology, Inc. Method and apparatus for inviting non-rich media endpoints to join a conference sidebar session
US7961667B2 (en) * 2006-07-21 2011-06-14 International Business Machines Corporation Ad-hoc groups in SIP/SIMPLE
US8041015B2 (en) 2007-06-17 2011-10-18 Alcatel Lucent Presence based DTMF signaling enablement of voice communication controller and method
US8488764B1 (en) 2007-07-24 2013-07-16 Avaya Inc. Conference call selectable configuration in which participants can be configured to join at different time (order), use presence information to configure/initiate the conference call
EP2043330A1 (en) * 2007-09-28 2009-04-01 Alcatel Lucent Method of supporting a collaborative session
US20090204671A1 (en) * 2008-02-08 2009-08-13 Microsoft Corporation In-meeting presence
US8605863B1 (en) * 2008-03-18 2013-12-10 Avaya Inc. Method and apparatus for providing state indication on a telephone call
US8330795B2 (en) * 2008-06-13 2012-12-11 Polycom, Inc. Extended presence for video conferencing systems
US8347216B2 (en) * 2008-10-01 2013-01-01 Lg Electronics Inc. Mobile terminal and video sharing method thereof
US8060563B2 (en) * 2008-12-29 2011-11-15 Nortel Networks Limited Collaboration agent
US8873728B2 (en) * 2009-04-22 2014-10-28 Avaya Inc. Join-us call-log and call-answer messages
CN102763392B (en) * 2010-02-10 2015-10-21 松下电器产业株式会社 The successional system and method for the Media Stream of collaboration session is kept when controlling party does not participate in lastingly
US8498395B2 (en) * 2010-03-23 2013-07-30 Oracle International Corporation Autoplay of status in teleconference via email systems
JP5482941B2 (en) * 2010-07-28 2014-05-07 株式会社リコー Transmission management system, transmission system, program for transmission management system, and connection method
JP5998383B2 (en) * 2010-07-28 2016-09-28 株式会社リコー Transmission management system, transmission system, transmission management method, and program
US20120297305A1 (en) * 2011-05-17 2012-11-22 Microsoft Corporation Presenting or sharing state in presence
US9179002B2 (en) 2011-08-08 2015-11-03 Avaya Inc. System and method for initiating online social interactions based on conference call participation
US8743171B2 (en) * 2011-08-10 2014-06-03 Polycom, Inc. Automated calendared conference rescheduling and forwarding
US20130044180A1 (en) * 2011-08-16 2013-02-21 Sony Corporation Stereoscopic teleconferencing techniques
US8731169B2 (en) * 2012-03-26 2014-05-20 International Business Machines Corporation Continual indicator of presence of a call participant
US9917946B2 (en) * 2012-12-21 2018-03-13 International Business Machines Corporation Determining the availability of participants on an electronic call
US9026090B2 (en) 2013-04-26 2015-05-05 Avaya Inc. Advanced presence states for collaboration applications
US9479730B1 (en) * 2014-02-13 2016-10-25 Steelcase, Inc. Inferred activity based conference enhancement method and system
US10339957B1 (en) * 2016-12-20 2019-07-02 Amazon Technologies, Inc. Ending communications session based on presence data
CN108234787B (en) * 2016-12-22 2020-11-20 展讯通信(上海)有限公司 Method and device for terminal to realize conference call notification function

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WO1998023080A2 (en) * 1996-11-18 1998-05-28 Mci Worldcom, Inc. A communication system architecture
US6606505B1 (en) * 1998-12-31 2003-08-12 At&T Corp. Wireless centrex call screen
WO2003069945A1 (en) * 2002-02-14 2003-08-21 Qualcomm Incorporated A communication device for initiating a group call in a group communication network

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Patent Citations (3)

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WO1998023080A2 (en) * 1996-11-18 1998-05-28 Mci Worldcom, Inc. A communication system architecture
US6606505B1 (en) * 1998-12-31 2003-08-12 At&T Corp. Wireless centrex call screen
WO2003069945A1 (en) * 2002-02-14 2003-08-21 Qualcomm Incorporated A communication device for initiating a group call in a group communication network

Also Published As

Publication number Publication date
WO2007040787A2 (en) 2007-04-12
CN1937667A (en) 2007-03-28
EP1768370A1 (en) 2007-03-28
ATE514279T1 (en) 2011-07-15
US7570752B2 (en) 2009-08-04
US20070081644A1 (en) 2007-04-12
JP2013070427A (en) 2013-04-18
JP2007089160A (en) 2007-04-05
EP1768370B1 (en) 2011-06-22
CN100581195C (en) 2010-01-13

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