WO2007040787A3 - Telephony/conference activity presence state - Google Patents
Telephony/conference activity presence state Download PDFInfo
- Publication number
- WO2007040787A3 WO2007040787A3 PCT/US2006/030080 US2006030080W WO2007040787A3 WO 2007040787 A3 WO2007040787 A3 WO 2007040787A3 US 2006030080 W US2006030080 W US 2006030080W WO 2007040787 A3 WO2007040787 A3 WO 2007040787A3
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- person
- telephone call
- telephony
- participant
- information
- Prior art date
Links
- 230000003993 interaction Effects 0.000 abstract 4
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/56—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/50—Aspects of automatic or semi-automatic exchanges related to audio conference
- H04M2203/5072—Multiple active speakers
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42025—Calling or Called party identification service
- H04M3/42034—Calling party identification service
- H04M3/42059—Making use of the calling party identifier
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42365—Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42365—Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity
- H04M3/42374—Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity where the information is provided to a monitoring entity such as a potential calling party or a call processing server
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/56—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
- H04M3/568—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities audio processing specific to telephonic conferencing, e.g. spatial distribution, mixing of participants
- H04M3/569—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities audio processing specific to telephonic conferencing, e.g. spatial distribution, mixing of participants using the instant speaker's algorithm
Abstract
A presence system and method are described herein which infer a person's level of participation in a telephone call (e.g., multi-party conference call, one-on-one telephone call, collaboration session). In one embodiment, the presence system collects presence information about one or more activities of a person while they are also participating in a telephone call. The presence system aggregates and analyzes the collected presence information to determine a telephony/conference activity presence state which is then published to watchers and/or an automated interaction management system in order to inform them if the person happens to be an 'active participant' or a 'passive participant' in the telephone call. The watchers and/or the automated interaction management system can then use this information as a guide to determine if the person is likely to be able to respond to another interaction while that person is also participating in the telephone call. The inference is that a person who is 'passive participant' is substantially more likely to engage in an IM or even a second phone interaction with another person (e.g., watcher) then if that person was an 'active participant'.
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US11/233,987 | 2005-09-23 | ||
US11/233,987 US7570752B2 (en) | 2005-09-23 | 2005-09-23 | Telephony/conference activity presence state |
Publications (2)
Publication Number | Publication Date |
---|---|
WO2007040787A2 WO2007040787A2 (en) | 2007-04-12 |
WO2007040787A3 true WO2007040787A3 (en) | 2007-11-01 |
Family
ID=37508346
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/US2006/030080 WO2007040787A2 (en) | 2005-09-23 | 2006-08-02 | Telephony/conference activity presence state |
Country Status (6)
Country | Link |
---|---|
US (1) | US7570752B2 (en) |
EP (1) | EP1768370B1 (en) |
JP (2) | JP2007089160A (en) |
CN (1) | CN100581195C (en) |
AT (1) | ATE514279T1 (en) |
WO (1) | WO2007040787A2 (en) |
Families Citing this family (29)
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---|---|---|---|---|
CN100466671C (en) * | 2004-05-14 | 2009-03-04 | 华为技术有限公司 | Method and device for switching speeches |
US20070150441A1 (en) * | 2005-12-23 | 2007-06-28 | Morris Robert P | Methods, systems, and computer program products for associating policies with tuples using a pub/sub protocol |
JP5055781B2 (en) * | 2006-02-14 | 2012-10-24 | 株式会社日立製作所 | Conversation speech analysis method and conversation speech analysis apparatus |
US8849907B1 (en) * | 2006-03-31 | 2014-09-30 | Rockstar Consortium Us Lp | System and method for notifying participants of topics in an ongoing meeting or conference |
US8326927B2 (en) * | 2006-05-23 | 2012-12-04 | Cisco Technology, Inc. | Method and apparatus for inviting non-rich media endpoints to join a conference sidebar session |
US7961667B2 (en) * | 2006-07-21 | 2011-06-14 | International Business Machines Corporation | Ad-hoc groups in SIP/SIMPLE |
US8041015B2 (en) | 2007-06-17 | 2011-10-18 | Alcatel Lucent | Presence based DTMF signaling enablement of voice communication controller and method |
US8488764B1 (en) | 2007-07-24 | 2013-07-16 | Avaya Inc. | Conference call selectable configuration in which participants can be configured to join at different time (order), use presence information to configure/initiate the conference call |
EP2043330A1 (en) * | 2007-09-28 | 2009-04-01 | Alcatel Lucent | Method of supporting a collaborative session |
US20090204671A1 (en) * | 2008-02-08 | 2009-08-13 | Microsoft Corporation | In-meeting presence |
US8605863B1 (en) * | 2008-03-18 | 2013-12-10 | Avaya Inc. | Method and apparatus for providing state indication on a telephone call |
US8330795B2 (en) * | 2008-06-13 | 2012-12-11 | Polycom, Inc. | Extended presence for video conferencing systems |
US8347216B2 (en) * | 2008-10-01 | 2013-01-01 | Lg Electronics Inc. | Mobile terminal and video sharing method thereof |
US8060563B2 (en) * | 2008-12-29 | 2011-11-15 | Nortel Networks Limited | Collaboration agent |
US8873728B2 (en) * | 2009-04-22 | 2014-10-28 | Avaya Inc. | Join-us call-log and call-answer messages |
CN102763392B (en) * | 2010-02-10 | 2015-10-21 | 松下电器产业株式会社 | The successional system and method for the Media Stream of collaboration session is kept when controlling party does not participate in lastingly |
US8498395B2 (en) * | 2010-03-23 | 2013-07-30 | Oracle International Corporation | Autoplay of status in teleconference via email systems |
JP5482941B2 (en) * | 2010-07-28 | 2014-05-07 | 株式会社リコー | Transmission management system, transmission system, program for transmission management system, and connection method |
JP5998383B2 (en) * | 2010-07-28 | 2016-09-28 | 株式会社リコー | Transmission management system, transmission system, transmission management method, and program |
US20120297305A1 (en) * | 2011-05-17 | 2012-11-22 | Microsoft Corporation | Presenting or sharing state in presence |
US9179002B2 (en) | 2011-08-08 | 2015-11-03 | Avaya Inc. | System and method for initiating online social interactions based on conference call participation |
US8743171B2 (en) * | 2011-08-10 | 2014-06-03 | Polycom, Inc. | Automated calendared conference rescheduling and forwarding |
US20130044180A1 (en) * | 2011-08-16 | 2013-02-21 | Sony Corporation | Stereoscopic teleconferencing techniques |
US8731169B2 (en) * | 2012-03-26 | 2014-05-20 | International Business Machines Corporation | Continual indicator of presence of a call participant |
US9917946B2 (en) * | 2012-12-21 | 2018-03-13 | International Business Machines Corporation | Determining the availability of participants on an electronic call |
US9026090B2 (en) | 2013-04-26 | 2015-05-05 | Avaya Inc. | Advanced presence states for collaboration applications |
US9479730B1 (en) * | 2014-02-13 | 2016-10-25 | Steelcase, Inc. | Inferred activity based conference enhancement method and system |
US10339957B1 (en) * | 2016-12-20 | 2019-07-02 | Amazon Technologies, Inc. | Ending communications session based on presence data |
CN108234787B (en) * | 2016-12-22 | 2020-11-20 | 展讯通信(上海)有限公司 | Method and device for terminal to realize conference call notification function |
Citations (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
WO1998023080A2 (en) * | 1996-11-18 | 1998-05-28 | Mci Worldcom, Inc. | A communication system architecture |
US6606505B1 (en) * | 1998-12-31 | 2003-08-12 | At&T Corp. | Wireless centrex call screen |
WO2003069945A1 (en) * | 2002-02-14 | 2003-08-21 | Qualcomm Incorporated | A communication device for initiating a group call in a group communication network |
Family Cites Families (7)
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JPH07105106A (en) * | 1993-10-01 | 1995-04-21 | Hitachi Ltd | Multipoint electronic conference device |
US5436896A (en) | 1994-03-17 | 1995-07-25 | At&T Corp. | Conference bridge for packetized speech-signal networks |
US5978467A (en) * | 1997-04-11 | 1999-11-02 | Walker Asset Management Limited Partnership | Method and apparatus for enabling interaction between callers with calls positioned in a queue |
US6646673B2 (en) * | 1997-12-05 | 2003-11-11 | Koninklijke Philips Electronics N.V. | Communication method and terminal |
US7236580B1 (en) * | 2002-02-20 | 2007-06-26 | Cisco Technology, Inc. | Method and system for conducting a conference call |
FI20031268A0 (en) * | 2003-09-05 | 2003-09-05 | Nokia Corp | Group service with information about group members |
US7617457B2 (en) | 2004-01-07 | 2009-11-10 | At&T Intellectual Property I, L.P. | System and method for collaborative call management |
-
2005
- 2005-09-23 US US11/233,987 patent/US7570752B2/en active Active
-
2006
- 2006-08-02 WO PCT/US2006/030080 patent/WO2007040787A2/en active Application Filing
- 2006-08-17 CN CN200610115785A patent/CN100581195C/en not_active Expired - Fee Related
- 2006-08-19 EP EP06017314A patent/EP1768370B1/en not_active Not-in-force
- 2006-08-19 AT AT06017314T patent/ATE514279T1/en not_active IP Right Cessation
- 2006-09-15 JP JP2006250362A patent/JP2007089160A/en not_active Withdrawn
-
2012
- 2012-12-20 JP JP2012278108A patent/JP2013070427A/en active Pending
Patent Citations (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
WO1998023080A2 (en) * | 1996-11-18 | 1998-05-28 | Mci Worldcom, Inc. | A communication system architecture |
US6606505B1 (en) * | 1998-12-31 | 2003-08-12 | At&T Corp. | Wireless centrex call screen |
WO2003069945A1 (en) * | 2002-02-14 | 2003-08-21 | Qualcomm Incorporated | A communication device for initiating a group call in a group communication network |
Also Published As
Publication number | Publication date |
---|---|
WO2007040787A2 (en) | 2007-04-12 |
CN1937667A (en) | 2007-03-28 |
EP1768370A1 (en) | 2007-03-28 |
ATE514279T1 (en) | 2011-07-15 |
US7570752B2 (en) | 2009-08-04 |
US20070081644A1 (en) | 2007-04-12 |
JP2013070427A (en) | 2013-04-18 |
JP2007089160A (en) | 2007-04-05 |
EP1768370B1 (en) | 2011-06-22 |
CN100581195C (en) | 2010-01-13 |
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