WO2007064374A3 - Customer relationship management system and method - Google Patents
Customer relationship management system and method Download PDFInfo
- Publication number
- WO2007064374A3 WO2007064374A3 PCT/US2006/031749 US2006031749W WO2007064374A3 WO 2007064374 A3 WO2007064374 A3 WO 2007064374A3 US 2006031749 W US2006031749 W US 2006031749W WO 2007064374 A3 WO2007064374 A3 WO 2007064374A3
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- management system
- relationship management
- customer relationship
- customer
- software
- Prior art date
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F8/00—Arrangements for software engineering
- G06F8/60—Software deployment
- G06F8/65—Updates
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F8/00—Arrangements for software engineering
- G06F8/70—Software maintenance or management
- G06F8/71—Version control; Configuration management
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
- G06F16/22—Indexing; Data structures therefor; Storage structures
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
Landscapes
- Engineering & Computer Science (AREA)
- Business, Economics & Management (AREA)
- Theoretical Computer Science (AREA)
- Strategic Management (AREA)
- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Entrepreneurship & Innovation (AREA)
- Software Systems (AREA)
- General Engineering & Computer Science (AREA)
- Economics (AREA)
- Human Resources & Organizations (AREA)
- Marketing (AREA)
- General Business, Economics & Management (AREA)
- Development Economics (AREA)
- Game Theory and Decision Science (AREA)
- Tourism & Hospitality (AREA)
- Quality & Reliability (AREA)
- Operations Research (AREA)
- Accounting & Taxation (AREA)
- Finance (AREA)
- Data Mining & Analysis (AREA)
- Computer Security & Cryptography (AREA)
- Educational Administration (AREA)
- Databases & Information Systems (AREA)
- Stored Programmes (AREA)
- Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
- Indicating And Signalling Devices For Elevators (AREA)
Abstract
A software-based customer relationship management system and method.
Priority Applications (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
EP06789761A EP1924226A2 (en) | 2005-08-12 | 2006-08-14 | Customer relationship management system and method |
JP2008526295A JP2009508190A (en) | 2005-08-12 | 2006-08-14 | Customer relationship management system and method |
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US70782005P | 2005-08-12 | 2005-08-12 | |
US60/707,820 | 2005-08-12 |
Publications (3)
Publication Number | Publication Date |
---|---|
WO2007064374A2 WO2007064374A2 (en) | 2007-06-07 |
WO2007064374A9 WO2007064374A9 (en) | 2007-08-23 |
WO2007064374A3 true WO2007064374A3 (en) | 2009-04-16 |
Family
ID=38092683
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/US2006/031749 WO2007064374A2 (en) | 2005-08-12 | 2006-08-14 | Customer relationship management system and method |
Country Status (4)
Country | Link |
---|---|
US (5) | US20070143165A1 (en) |
EP (1) | EP1924226A2 (en) |
JP (1) | JP2009508190A (en) |
WO (1) | WO2007064374A2 (en) |
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-
2006
- 2006-08-14 US US11/504,571 patent/US20070143165A1/en not_active Abandoned
- 2006-08-14 JP JP2008526295A patent/JP2009508190A/en active Pending
- 2006-08-14 WO PCT/US2006/031749 patent/WO2007064374A2/en active Application Filing
- 2006-08-14 EP EP06789761A patent/EP1924226A2/en not_active Withdrawn
- 2006-08-14 US US11/504,315 patent/US7941798B2/en active Active
- 2006-08-14 US US11/504,746 patent/US20070150482A1/en not_active Abandoned
-
2008
- 2008-08-01 US US12/185,001 patent/US8489543B2/en active Active
-
2013
- 2013-06-30 US US13/931,988 patent/US9342292B2/en active Active
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Also Published As
Publication number | Publication date |
---|---|
US9342292B2 (en) | 2016-05-17 |
US8489543B2 (en) | 2013-07-16 |
US20070150482A1 (en) | 2007-06-28 |
EP1924226A2 (en) | 2008-05-28 |
WO2007064374A9 (en) | 2007-08-23 |
US20130298114A1 (en) | 2013-11-07 |
US20070143747A1 (en) | 2007-06-21 |
US7941798B2 (en) | 2011-05-10 |
US20090070755A1 (en) | 2009-03-12 |
US20070143165A1 (en) | 2007-06-21 |
WO2007064374A2 (en) | 2007-06-07 |
JP2009508190A (en) | 2009-02-26 |
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