WO2007133504A2 - End user transparent email attachment handling to overcome size and attachment policy barriers - Google Patents

End user transparent email attachment handling to overcome size and attachment policy barriers Download PDF

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Publication number
WO2007133504A2
WO2007133504A2 PCT/US2007/011029 US2007011029W WO2007133504A2 WO 2007133504 A2 WO2007133504 A2 WO 2007133504A2 US 2007011029 W US2007011029 W US 2007011029W WO 2007133504 A2 WO2007133504 A2 WO 2007133504A2
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WO
WIPO (PCT)
Prior art keywords
email
attachment
file
file attachment
attachments
Prior art date
Application number
PCT/US2007/011029
Other languages
French (fr)
Other versions
WO2007133504A3 (en
Inventor
Adithya Gadwale
Original Assignee
Telecommunication Systems, Inc.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Telecommunication Systems, Inc. filed Critical Telecommunication Systems, Inc.
Priority to EP07794626A priority Critical patent/EP2024856A4/en
Publication of WO2007133504A2 publication Critical patent/WO2007133504A2/en
Publication of WO2007133504A3 publication Critical patent/WO2007133504A3/en

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/107—Computer-aided management of electronic mailing [e-mailing]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/07—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail characterised by the inclusion of specific contents
    • H04L51/08—Annexed information, e.g. attachments
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/07—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail characterised by the inclusion of specific contents
    • H04L51/18—Commands or executable codes

Definitions

  • This invention relates generally to information technology. More particularly, it relates to electronic marl (Email) and attachment management with respect to Email.
  • PCs personal computers
  • the ability to send and receive emails at any time is now possible, particularly with the use of a wireless phone device including an appropriate email application.
  • An email often includes one or more attachments.
  • An email attachment is a file sent along with an email message. If the attached file is encoded, transmitted, and decoded properly, the receiver of the email can open the file and view the document in its original form.
  • MIME the standard format of email messages, a file is attached to an email message by encoding both the original message and the file to be attached in a multipart message.
  • Fig. 4 shows a conventional method of attaching a file to an email, and routing of the email with attachment to a recipient via the Internet.
  • an email end user 402 drafts an email message to a recipient 408, and attaches a file to the email (e.g., a JPG image file, a WAV movie file, etc.)
  • a file e.g., a JPG image file, a WAV movie file, etc.
  • the addressed email with attachment is forwarded to an email server 404 associated with, e.g., the user's service provider.
  • the email server 404 determines the internet address of the intended recipient 408, and routes the email with attachment appropriately to the recipient's email server (which may be the same email server 404, or may be a different email server in an entirely different carrier's and provider's network.
  • Existing email technology limits the types and sizes of attachments to a given email message.
  • a user must learn other forms of file sharing, e.g., uploading the attachment manually to an FTP server or web based file sharing systems. To do such an upload, a user must typically zip or otherwise compress or break up their attachments into multiple emails and hope that the recipient mailbox does not become full.
  • Another conventional technique allows a user to register at a website based upload service, and upload any/all attachments to their account at that website based upload service.
  • existing websites and services such as X:Drive (http://www.xdrive.com) allow a user to log into the website based upload service, and upload one or more files to the upload service.
  • the upload service provides a link address that accesses the uploaded file(s).
  • the end user logs out of the upload service account, returns to their local email application, and drafts an email addressed to the recipient 408 including a textual link to that file to other users.
  • the user must manually type in the link, leading to possible error in transcription.
  • this conventional method requires active instruction from the user, and at least two separate functions to be performed by the user.
  • a method and apparatus for automatically removing an email file attachment comprises detecting a file attachment to an email.
  • the file attachment is removed from the email.
  • the removed file attachment is moved to a download server.
  • a link to the removed file is inserted into the email, and the email is routed to a recipient.
  • Fig. 1 shows an end email user transparent email attachment handling to overcome size and attachment policy barriers, in accordance with the principles of the present invention.
  • Fig. 2 shows a method of automatic removal and hosting of email attachment(s) at an Internet website, with automatic insertion of a link thereto into the underlying email, in accordance with an embodiment of the invention.
  • Fig. 3 shows another method of automatic hosting of email attachment(s) at an Internet website upon attachment by the sender, with automatic insertion of a link thereto into the underlying email, in accordance with another embodiment of the present invention.
  • Fig. 4 shows a conventional method of attaching a file to an email, and routing of the email with attachment to a recipient via the Internet.
  • Email server side or client side components either remove email attachments from the relevant email, or identify the attachment while the email is being composed and makes the attachment available from a secure website or file hosting site. The recipient then receives instructions in the email and links to access the attachments rather than the attachments themselves.
  • the present invention overcomes email attachments size limitations for the sender/recipient mail systems. The invention also overcomes file type limitations related to email attachments, provides improved attachment security, and reduces email bandwidth costs.
  • Fig. 1 shows an end email user transparent email attachment handling to overcome size and attachment policy barriers, in accordance with the principles of the present invention.
  • Fig. 1 shows the scanning of all emails at a relevant email server 104 that is sending the email with attachments for the end email user 102.
  • the user 102 sends an email attachment, addressed to a recipient 108 via the Internet 110.
  • the user's email server 104 receives the outgoing email with attachments), and automatically removes the attachment(s) from the email and adds an Internet link (or links) to the attachment (or attachments) hosted at an appropriate download server 106.
  • the automatic removal and replacement of attachments with links may be a user configurable parameter, or may be a carrier requirement for all users of the email server 104.
  • the email server 104 automatically uploads the removed attachment(s) to a hosting website download server 106.
  • the email server 104 transparently loads the attachment(s) to the download server 106.
  • the email server 104 eventually routes the email, sans the attachment(s), but with added Internet link address (or addresses), to the intended recipient 108.
  • the recipient 108 upon opening the received email that had the attachment(s) removed, clicks on the added link(s), and accesses
  • the recipient 108 retrieves the attachment (or attachments) from the download server 106 via the Internet 110 by clicking on the link in the email.
  • Fig. 2 shows a method of automatic removal and hosting of email attachment(s) at an Internet website, with automatic insertion of a link thereto into the underlying email, in accordance with an embodiment of the invention.
  • an email is received by the email server 104.
  • the email server removes any/all attachments to the received email.
  • the removal may be for all received emails, or it may optionally be based on optional criteria, such as file size, file type, etc. For instance, only files larger than 10 Mb may be automatically removed and hosted at the download server 106 for retrieval by the recipient 108.
  • file type option perhaps only image files such as JPG or MOV files will be removed as attachments, automatically moved to the download server 106, and provided to the recipient upon selection of the download link added to their received email.
  • step 204 removed attachment(s) are moved to the Internet website associated with the download server 106.
  • the email server 104 appends or adds an addressable hyperlink to the email, for use by the recipient 108.
  • This link may be password protected if desired by the particular application.
  • step 208 a description of how to access the file at the website associated with the download server 106, etc., may be added to the email by the email server 104.
  • step 210 the email is routed by the email server 104 to the recipient 108 via the Internet to the recipient's email server, for access by the recipient's email application.
  • exemplary optional criteria include file size, file type, etc.
  • the attachments are moved to a world accessible website from which the attachment may be downloaded by clicking on a link using either
  • HTTP HyperText Transfer Protocol
  • HTTPS HyperText Transfer Protocol
  • FTP any other secure or unencrypted file transfer protocol where the file transfer can be initiated by a remote client by simply clicking on a hyperlink.
  • FIG. 3 shows another method of automatic hosting of email attachment(s) at an Internet website upon attachment by the sender, with automatic insertion of a link thereto into the underlying email, in accordance with another embodiment of the present invention.
  • the email server 104 or other appropriate network application may monitor the end user's attachment function to emails, so that when the user browses to attach a file to an email, the selected attachment is not actually attached to the email but rather is uploaded to the download server 106 preferably automatically and invisibly to the user 102.
  • step 302 the email server 104 or other appropriate network application determines if a file has been selected for attachment to an email. Preferably step 302 becomes active when the user opens a COMPOSE or similar email drafting page, alerting the email server 104 or other appropriate network application of the increased likelihood of attachment of a file by the user 102.
  • step 304 the selected file for attachment to the download server 106 for access by the recipient 108 via the corresponding Internet website, and (if necessary), remove the attached copy from the email being composed by the user 102.
  • Steps 206, 208, and 210 in Fig. 3 are otherwise as shown and described with respect to the embodiment of Fig. 2. Accordingly, emails are all scanned as they are being composed, before they are submitted to the relevant server. Alternatively, a user's email application (e.g., MicrosoftTM OutlookTM) may alert an email server upon attachment of a file to an email being composed.
  • MicrosoftTM OutlookTM e.g., MicrosoftTM OutlookTM
  • composition as soon as an email attachment is selected, it is made available on a suitable website. Also, download link information is appended to the email being composed.
  • the present invention results in reduced email bandwidth costs since only users who want to retrieve the attachment will click on the link and cause the attachment to be transmitted.
  • the invention also results in improved security. For instance, detection of a virus in the attachment requires that only the single copy on the website need be removed, as recipient mailboxes will not contain the attachment.
  • sensitive attachments can include an expiration time, and thus "expire” and no longer be available for download after a certain period of time.
  • the hyperlink is coded so that it can only be accessed when clicked on by a recipient whose IP address matches the domain name to which the email was sent.
  • the hyperlink in the emails is setup so that the attachment can be downloaded only once, or only a predetermined minimal number of times, after which the link automatically expires without further user instruction.
  • the invention has particular applicability with all existing email users. It also has applicability with software products that include a feature to remove attachments from outgoing messages and allow recipients to download them separately.

Abstract

Email server side or client side components either remove email attachments from the relevant email, or identify the attachment while the email is being composed and makes the attachment available from a secure website or file hosting site. The recipient then receives instructions in the email and links to access the attachments rather than the attachments themselves. Email attachment size limitations are overcome for sender/recipient mail systems. Also, file type limitations related to email attachments are overcome, provides improved attachment security, and reduces email bandwidth costs.

Description

END USER TRANSPARENT EMAIL ATTACHMENT HANDLING TO OVERCOME SIZE AND ATTACHMENT POLICY BARRIERS
BACKGROUND OF THE INVENTION 1. Field of the Invention
This invention relates generally to information technology. More particularly, it relates to electronic marl (Email) and attachment management with respect to Email.
2. Background of the Related Art
Electronic mail ("email") has become common with everyday life.
With the advent of the home computer, and proliferation of personal computers
(PCs), the ability to send and receive emails at any time is now possible, particularly with the use of a wireless phone device including an appropriate email application.
An email often includes one or more attachments. An email attachment is a file sent along with an email message. If the attached file is encoded, transmitted, and decoded properly, the receiver of the email can open the file and view the document in its original form. In MIME, the standard format of email messages, a file is attached to an email message by encoding both the original message and the file to be attached in a multipart message.
Fig. 4 shows a conventional method of attaching a file to an email, and routing of the email with attachment to a recipient via the Internet.
In particular, as shown in Fig. 4, an email end user 402 drafts an email message to a recipient 408, and attaches a file to the email (e.g., a JPG image file, a WAV movie file, etc.) As is known, the addressed email with attachment is forwarded to an email server 404 associated with, e.g., the user's service provider.
The email server 404 determines the internet address of the intended recipient 408, and routes the email with attachment appropriately to the recipient's email server (which may be the same email server 404, or may be a different email server in an entirely different carrier's and provider's network. Existing email technology limits the types and sizes of attachments to a given email message. To overcome this conventionally, a user must learn other forms of file sharing, e.g., uploading the attachment manually to an FTP server or web based file sharing systems. To do such an upload, a user must typically zip or otherwise compress or break up their attachments into multiple emails and hope that the recipient mailbox does not become full.
Another conventional technique allows a user to register at a website based upload service, and upload any/all attachments to their account at that website based upload service. For instance, existing websites and services such as X:Drive (http://www.xdrive.com) allow a user to log into the website based upload service, and upload one or more files to the upload service. The upload service provides a link address that accesses the uploaded file(s). Subsequently, the end user logs out of the upload service account, returns to their local email application, and drafts an email addressed to the recipient 408 including a textual link to that file to other users. Most times the user must manually type in the link, leading to possible error in transcription. In any event, this conventional method requires active instruction from the user, and at least two separate functions to be performed by the user.
While effective, such existing email attachment technology includes severe limitations inherent in conventionally sent email attachments. For instance, different rules from different email systems and organizations will likely apply. Moreover, size limits may vary between the sending email server and the recipient's email server. As a result, users often must resort to other techniques and systems to transfer large files. Another disadvantage is that email attachment transfers are not secure as email is not encrypted by default.
There is a need for a simpler, more efficient method of sending one or more email attachments. SUMMARY OF THE INVENTION
In accordance with the principles of the present invention, a method and apparatus for automatically removing an email file attachment, comprises detecting a file attachment to an email. The file attachment is removed from the email. The removed file attachment is moved to a download server. A link to the removed file is inserted into the email, and the email is routed to a recipient.
BRIEF DESCRIPTION OF THE DRAWINGS
Features and advantages of the present invention will become apparent to those skilled in the art from the following description with reference to the drawings, in which:
Fig. 1 shows an end email user transparent email attachment handling to overcome size and attachment policy barriers, in accordance with the principles of the present invention. Fig. 2 shows a method of automatic removal and hosting of email attachment(s) at an Internet website, with automatic insertion of a link thereto into the underlying email, in accordance with an embodiment of the invention.
Fig. 3 shows another method of automatic hosting of email attachment(s) at an Internet website upon attachment by the sender, with automatic insertion of a link thereto into the underlying email, in accordance with another embodiment of the present invention.
Fig. 4 shows a conventional method of attaching a file to an email, and routing of the email with attachment to a recipient via the Internet.
DETAILED DESCRIPTION OF ILLUSTRATIVE EMBODIMENTS
In accordance with the principles of the present invention, Email server side or client side components either remove email attachments from the relevant email, or identify the attachment while the email is being composed and makes the attachment available from a secure website or file hosting site. The recipient then receives instructions in the email and links to access the attachments rather than the attachments themselves. The present invention. overcomes email attachments size limitations for the sender/recipient mail systems. The invention also overcomes file type limitations related to email attachments, provides improved attachment security, and reduces email bandwidth costs. Fig. 1 shows an end email user transparent email attachment handling to overcome size and attachment policy barriers, in accordance with the principles of the present invention.
In particular, Fig. 1 shows the scanning of all emails at a relevant email server 104 that is sending the email with attachments for the end email user 102. The user 102 sends an email attachment, addressed to a recipient 108 via the Internet 110. The user's email server 104 receives the outgoing email with attachments), and automatically removes the attachment(s) from the email and adds an Internet link (or links) to the attachment (or attachments) hosted at an appropriate download server 106. The automatic removal and replacement of attachments with links may be a user configurable parameter, or may be a carrier requirement for all users of the email server 104.
The email server 104 automatically uploads the removed attachment(s) to a hosting website download server 106. Preferably the email server 104 transparently loads the attachment(s) to the download server 106. The email server 104 eventually routes the email, sans the attachment(s), but with added Internet link address (or addresses), to the intended recipient 108. The recipient 108, upon opening the received email that had the attachment(s) removed, clicks on the added link(s), and accesses
Once the recipient 108 receives the email with added link addresses, they retrieve the attachment (or attachments) from the download server 106 via the Internet 110 by clicking on the link in the email.
Fig. 2 shows a method of automatic removal and hosting of email attachment(s) at an Internet website, with automatic insertion of a link thereto into the underlying email, in accordance with an embodiment of the invention. In particular, as shown in step 200 of Fig. 2, an email is received by the email server 104. In step 202, the email server removes any/all attachments to the received email. The removal may be for all received emails, or it may optionally be based on optional criteria, such as file size, file type, etc. For instance, only files larger than 10 Mb may be automatically removed and hosted at the download server 106 for retrieval by the recipient 108. Similarly, with a file type option, perhaps only image files such as JPG or MOV files will be removed as attachments, automatically moved to the download server 106, and provided to the recipient upon selection of the download link added to their received email.
In step 204, removed attachment(s) are moved to the Internet website associated with the download server 106.
In step 206, the email server 104 appends or adds an addressable hyperlink to the email, for use by the recipient 108. This link may be password protected if desired by the particular application.
In step 208, a description of how to access the file at the website associated with the download server 106, etc., may be added to the email by the email server 104.
In step 210, the email is routed by the email server 104 to the recipient 108 via the Internet to the recipient's email server, for access by the recipient's email application. Thus, all attachments are removed before sending based on optional criteria. Exemplary optional criteria include file size, file type, etc.
The attachments are moved to a world accessible website from which the attachment may be downloaded by clicking on a link using either
HTTP, HTTPS, FTP, or any other secure or unencrypted file transfer protocol where the file transfer can be initiated by a remote client by simply clicking on a hyperlink.
A link is appended to the email, and a description added to the email that has been stripped of the attachment. The link leads to the relevant attachment storage area. Fig. 3 shows another method of automatic hosting of email attachment(s) at an Internet website upon attachment by the sender, with automatic insertion of a link thereto into the underlying email, in accordance with another embodiment of the present invention.
In particular, as shown in step 300 of Fig. 3, the email server 104 or other appropriate network application may monitor the end user's attachment function to emails, so that when the user browses to attach a file to an email, the selected attachment is not actually attached to the email but rather is uploaded to the download server 106 preferably automatically and invisibly to the user 102.
In step 302, the email server 104 or other appropriate network application determines if a file has been selected for attachment to an email. Preferably step 302 becomes active when the user opens a COMPOSE or similar email drafting page, alerting the email server 104 or other appropriate network application of the increased likelihood of attachment of a file by the user 102.
In step 304, the selected file for attachment to the download server 106 for access by the recipient 108 via the corresponding Internet website, and (if necessary), remove the attached copy from the email being composed by the user 102.
Steps 206, 208, and 210 in Fig. 3 are otherwise as shown and described with respect to the embodiment of Fig. 2. Accordingly, emails are all scanned as they are being composed, before they are submitted to the relevant server. Alternatively, a user's email application (e.g., Microsoft™ Outlook™) may alert an email server upon attachment of a file to an email being composed.
During composition, as soon as an email attachment is selected, it is made available on a suitable website. Also, download link information is appended to the email being composed.
The present invention results in reduced email bandwidth costs since only users who want to retrieve the attachment will click on the link and cause the attachment to be transmitted. The invention also results in improved security. For instance, detection of a virus in the attachment requires that only the single copy on the website need be removed, as recipient mailboxes will not contain the attachment.
Moreover, sensitive attachments can include an expiration time, and thus "expire" and no longer be available for download after a certain period of time.
Other benefits are that erroneous attachments can be removed more easily without worrying about erroneous documents in end user mailboxes. Entire directories and large volumes of data can be shared-something previously not possible through email.
In a preferred implementation, the hyperlink is coded so that it can only be accessed when clicked on by a recipient whose IP address matches the domain name to which the email was sent.
In another implementation, the hyperlink in the emails is setup so that the attachment can be downloaded only once, or only a predetermined minimal number of times, after which the link automatically expires without further user instruction.
The invention has particular applicability with all existing email users. It also has applicability with software products that include a feature to remove attachments from outgoing messages and allow recipients to download them separately.
While the invention has been described with reference to the exemplary embodiments thereof, those skilled in the art will be able to make various modifications to the described embodiments of the invention without departing from the true spirit and scope of the invention.

Claims

CLAIMSWhat is claimed is:
1. A method of automatically removing an email file attachment, comprising: detecting a file attachment to an email; removing said file attachment from said email; moving said removed file attachment to a download server; inserting a link to said removed file into said email; and routing said email to a recipient.
2. The method of automatically removing an email file attachment according to claim 1 , wherein: said download server is accessible by said recipient via an Internet.
3. The method of automatically removing an email file attachment according to claim 1 , wherein: said removing said file attachment occurs based on at least one file-related parameter.
4. The method of automatically removing an email file attachment according to claim 3, wherein: said file-related parameter is a file size.
5. The method of automatically removing an email file attachment according to claim 3, wherein: said file-related parameter is a file type.
6. The method of automatically removing an email file attachment according to claim 1 , further comprising: receiving said email before said removing said file attachment.
7. The method of automatically removing an email file attachment according to claim 1 , further comprising: removing said file attachment before receiving said email.
8. The method of automatically removing an email file attachment according to claim 1 , wherein: said removed file attachment is moved to said download server over the Internet.
9. Apparatus for automatically removing an email file attachment, comprising: means for detecting a file attachment to an email; means for removing said file attachment from said email; means for moving said removed file attachment to a download server; means for inserting a link to said removed file into said email; and means for routing said email to a recipient.
10. The apparatus for automatically removing an email file attachment according to claim 9, wherein: said download server is accessible by said recipient via an Internet.
11. The apparatus for automatically removing an email file attachment according to claim 9, wherein: said removing said file attachment occurs based on at least one file-related parameter.
12. The apparatus for automatically removing an email file attachment according to claim 11, wherein: said file-related parameter is a file size.
13. The apparatus for automatically removing an email file attachment according to claim 11 , wherein: said file-related parameter is a file type.
14. The apparatus for automatically removing an email file attachment according to claim 9, further comprising: means for receiving said email before said removing said file attachment.
15. The apparatus for automatically removing an email file attachment according to claim 9, further comprising: means for removing said file attachment before receiving said email.
16. The apparatus for automatically removing an email file attachment according to claim 9, wherein: said removed file attachment is moved to said download server over the Internet.
PCT/US2007/011029 2006-05-08 2007-05-08 End user transparent email attachment handling to overcome size and attachment policy barriers WO2007133504A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
EP07794626A EP2024856A4 (en) 2006-05-08 2007-05-08 End user transparent email attachment handling to overcome size and attachment policy barriers

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US79833206P 2006-05-08 2006-05-08
US60/798,332 2006-05-08

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WO2007133504A3 WO2007133504A3 (en) 2008-09-25

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