WO2008020307A3 - System for concurrent optimization of business economics and customer value - Google Patents

System for concurrent optimization of business economics and customer value Download PDF

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Publication number
WO2008020307A3
WO2008020307A3 PCT/IB2007/002547 IB2007002547W WO2008020307A3 WO 2008020307 A3 WO2008020307 A3 WO 2008020307A3 IB 2007002547 W IB2007002547 W IB 2007002547W WO 2008020307 A3 WO2008020307 A3 WO 2008020307A3
Authority
WO
WIPO (PCT)
Prior art keywords
products
customer value
customer
concurrent optimization
chosen
Prior art date
Application number
PCT/IB2007/002547
Other languages
French (fr)
Other versions
WO2008020307A2 (en
Inventor
Sachin Goel
Original Assignee
Sachin Goel
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US11/474,115 external-priority patent/US7472080B2/en
Priority claimed from US11/506,451 external-priority patent/US7424449B2/en
Application filed by Sachin Goel filed Critical Sachin Goel
Priority to AU2007285460A priority Critical patent/AU2007285460A1/en
Publication of WO2008020307A2 publication Critical patent/WO2008020307A2/en
Priority to ZA2010/00530A priority patent/ZA201000530B/en
Publication of WO2008020307A3 publication Critical patent/WO2008020307A3/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce

Abstract

A computer-implemented system and method for an airline to enhance customers' experience. A computer-implemented service is operated that delivers to a customer an option to upgrade on up to n of m selected products, where n is less than m. Information is recorded in a data store, pertaining to said option. In addition, a system is operated to define each of the n chosen products, whereby after each of the n chosen products is defined, the customer can be upgraded to said chosen product. The information pertaining to said defined products is recorded in a data store.
PCT/IB2007/002547 2006-06-23 2007-06-23 System for concurrent optimization of business economics and customer value WO2008020307A2 (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
AU2007285460A AU2007285460A1 (en) 2006-06-23 2007-06-23 System for concurrent optimization of business economics and customer value
ZA2010/00530A ZA201000530B (en) 2006-06-23 2010-01-22 System for concurrent optimization of business economics and customer value

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
US11/474,115 2006-06-23
US11/474,115 US7472080B2 (en) 2003-10-24 2006-06-23 Methods and associated systems for an airline to enhance customer experience and provide options on flights
US11/506,451 US7424449B2 (en) 2003-10-24 2006-08-18 Computer-implemented method to provide options on products to enhance customer experience
US11/506,451 2006-08-18

Publications (2)

Publication Number Publication Date
WO2008020307A2 WO2008020307A2 (en) 2008-02-21
WO2008020307A3 true WO2008020307A3 (en) 2016-06-09

Family

ID=42139095

Family Applications (2)

Application Number Title Priority Date Filing Date
PCT/IB2007/003761 WO2008068594A2 (en) 2006-06-23 2007-06-23 System for concurrent optimization of business economics and customer value
PCT/IB2007/002547 WO2008020307A2 (en) 2006-06-23 2007-06-23 System for concurrent optimization of business economics and customer value

Family Applications Before (1)

Application Number Title Priority Date Filing Date
PCT/IB2007/003761 WO2008068594A2 (en) 2006-06-23 2007-06-23 System for concurrent optimization of business economics and customer value

Country Status (4)

Country Link
AU (2) AU2007330457B2 (en)
SG (1) SG160429A1 (en)
WO (2) WO2008068594A2 (en)
ZA (2) ZA201000531B (en)

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CA2661001A1 (en) * 2006-08-18 2008-02-21 Sachin Goel System for concurrent optimization of business economics and customer value
EP2549429A1 (en) 2011-07-22 2013-01-23 Amadeus S.A.S. System and method for improving dynamic availability computation

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20020156661A1 (en) * 1998-08-27 2002-10-24 Jones Terrell B. Goal oriented travel planning system
US20030055689A1 (en) * 2000-06-09 2003-03-20 David Block Automated internet based interactive travel planning and management system
US20040128193A1 (en) * 2002-08-06 2004-07-01 Sabre Inc. Methods and systems for providing an integrated merchandising and shopping environment
US20050288973A1 (en) * 2004-06-24 2005-12-29 Taylor Steven F System and method for changing a travel itinerary

Family Cites Families (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5237499A (en) * 1991-11-12 1993-08-17 Garback Brent J Computer travel planning system
US5897620A (en) * 1997-07-08 1999-04-27 Priceline.Com Inc. Method and apparatus for the sale of airline-specified flight tickets
US6850901B1 (en) * 1999-12-17 2005-02-01 World Theatre, Inc. System and method permitting customers to order products from multiple participating merchants
US8868448B2 (en) * 2000-10-26 2014-10-21 Liveperson, Inc. Systems and methods to facilitate selling of products and services
AU2002339943A1 (en) * 2001-10-01 2003-04-14 The Boeing Company System for management of itineraries

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20020156661A1 (en) * 1998-08-27 2002-10-24 Jones Terrell B. Goal oriented travel planning system
US20030055689A1 (en) * 2000-06-09 2003-03-20 David Block Automated internet based interactive travel planning and management system
US20040128193A1 (en) * 2002-08-06 2004-07-01 Sabre Inc. Methods and systems for providing an integrated merchandising and shopping environment
US20050288973A1 (en) * 2004-06-24 2005-12-29 Taylor Steven F System and method for changing a travel itinerary

Also Published As

Publication number Publication date
ZA201000531B (en) 2010-10-27
AU2007285460A1 (en) 2008-02-21
SG160429A1 (en) 2010-04-29
WO2008068594A3 (en) 2009-08-27
WO2008068594A2 (en) 2008-06-12
AU2007330457B2 (en) 2012-08-09
ZA201000529B (en) 2010-10-27
AU2007330457A1 (en) 2008-06-12
WO2008020307A2 (en) 2008-02-21

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