WO2008048905A3 - Diagnostic agent in device that retrieves key performance indicators - Google Patents

Diagnostic agent in device that retrieves key performance indicators Download PDF

Info

Publication number
WO2008048905A3
WO2008048905A3 PCT/US2007/081273 US2007081273W WO2008048905A3 WO 2008048905 A3 WO2008048905 A3 WO 2008048905A3 US 2007081273 W US2007081273 W US 2007081273W WO 2008048905 A3 WO2008048905 A3 WO 2008048905A3
Authority
WO
WIPO (PCT)
Prior art keywords
device management
electronic device
remote server
value
diagnostic agent
Prior art date
Application number
PCT/US2007/081273
Other languages
French (fr)
Other versions
WO2008048905A2 (en
Inventor
Bindu Rama Rao
Original Assignee
Hewlett Packard Development Co
Bindu Rama Rao
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Hewlett Packard Development Co, Bindu Rama Rao filed Critical Hewlett Packard Development Co
Priority to EP07844241.5A priority Critical patent/EP2087644B1/en
Publication of WO2008048905A2 publication Critical patent/WO2008048905A2/en
Publication of WO2008048905A3 publication Critical patent/WO2008048905A3/en

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00Arrangements for monitoring or testing data switching networks
    • H04L43/18Protocol analysers
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F8/00Arrangements for software engineering
    • G06F8/60Software deployment
    • G06F8/65Updates
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/02Standardisation; Integration
    • H04L41/0233Object-oriented techniques, for representation of network management data, e.g. common object request broker architecture [CORBA]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/12Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
    • H04L67/125Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks involving control of end-device applications over a network
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00Arrangements for monitoring or testing data switching networks
    • H04L43/08Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
    • H04L43/0823Errors, e.g. transmission errors
    • H04L43/0847Transmission error
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00Arrangements for monitoring or testing data switching networks
    • H04L43/08Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
    • H04L43/0852Delays
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00Arrangements for monitoring or testing data switching networks
    • H04L43/08Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
    • H04L43/0876Network utilisation, e.g. volume of load or congestion level
    • H04L43/0894Packet rate
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/34Network arrangements or protocols for supporting network services or applications involving the movement of software or configuration parameters 
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W12/00Security arrangements; Authentication; Protecting privacy or anonymity
    • H04W12/08Access security

Abstract

One disclosed embodiment of an electronic device includes an electronic device (207) comprising an interface for communicating with at least one remote server, and one or more processors (266) operably coupled to the interface and to memory (211 ), the one or more processors operable to, at least, create (810) at least one device management object (510) in a device management tree (267) in memory of the electronic device, wherein a value of the at least one device management object is representative of a level of performance of a layer of a data communication protocol, establish (812) a session of communication between the electronic device and a second location using the data communication protocol, receive (814), during the communication session, a device management message according to a device management protocol standard from the at least one remote server (209, 229), the device management message accessing the value of the at least one device management object, and send (816) the value of the at least one device management object to the at least one remote server.
PCT/US2007/081273 2006-10-16 2007-10-12 Diagnostic agent in device that retrieves key performance indicators WO2008048905A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
EP07844241.5A EP2087644B1 (en) 2006-10-16 2007-10-12 Retrieval of Performance Indicator from an Electronic Device

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US85238606P 2006-10-16 2006-10-16
US60/852,386 2006-10-16

Publications (2)

Publication Number Publication Date
WO2008048905A2 WO2008048905A2 (en) 2008-04-24
WO2008048905A3 true WO2008048905A3 (en) 2008-11-06

Family

ID=39314763

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2007/081273 WO2008048905A2 (en) 2006-10-16 2007-10-12 Diagnostic agent in device that retrieves key performance indicators

Country Status (3)

Country Link
US (1) US9331928B2 (en)
EP (1) EP2087644B1 (en)
WO (1) WO2008048905A2 (en)

Families Citing this family (34)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8479189B2 (en) 2000-11-17 2013-07-02 Hewlett-Packard Development Company, L.P. Pattern detection preprocessor in an electronic device update generation system
US7409685B2 (en) 2002-04-12 2008-08-05 Hewlett-Packard Development Company, L.P. Initialization and update of software and/or firmware in electronic devices
US8555273B1 (en) 2003-09-17 2013-10-08 Palm. Inc. Network for updating electronic devices
US7904895B1 (en) 2004-04-21 2011-03-08 Hewlett-Packard Develpment Company, L.P. Firmware update in electronic devices employing update agent in a flash memory card
US8526940B1 (en) 2004-08-17 2013-09-03 Palm, Inc. Centralized rules repository for smart phone customer care
CN101009515A (en) * 2006-01-24 2007-08-01 华为技术有限公司 Management method of the communication terminal device and communication terminal
WO2007146710A2 (en) 2006-06-08 2007-12-21 Hewlett-Packard Development Company, L.P. Device management in a network
EP2047420A4 (en) 2006-07-27 2009-11-18 Hewlett Packard Development Co User experience and dependency management in a mobile device
US8448193B2 (en) * 2007-04-27 2013-05-21 Ricoh Company, Ltd. Image forming device, information processing method, and information processing program
CN101420714B (en) * 2007-10-26 2012-05-30 摩托罗拉移动公司 Method for scheduling indicator for collecting key performance from communication network
JP4600493B2 (en) * 2008-03-04 2010-12-15 日本電気株式会社 Client server system
US8209360B2 (en) * 2008-06-11 2012-06-26 Computer Associates Think, Inc. System for defining key performance indicators
US20100029266A1 (en) * 2008-07-02 2010-02-04 Nokia Corporation System and methods for quality of experience reporting
CN101686458B (en) * 2008-09-28 2013-06-12 华为技术有限公司 Terminal configuration, management method and terminal device
KR101669064B1 (en) * 2009-02-05 2016-10-25 삼성전자주식회사 Communication system and method for media adaptation therein
WO2011121671A1 (en) * 2010-03-31 2011-10-06 富士通株式会社 Firmware updating method, communication unit, and program
US8649272B2 (en) 2010-05-17 2014-02-11 Tekelec Global, Inc. Methods, systems and computer readable media for mobile-communication-device-initiated network monitoring services
US20130091265A1 (en) * 2010-06-03 2013-04-11 France Telecom Method for determining a profile for a user/application service pair to access data related to the operation of a communication network
KR101702618B1 (en) * 2010-07-09 2017-02-03 삼성전자주식회사 Apparatus and method for providning management object related to application
TW201212585A (en) * 2010-09-08 2012-03-16 Htc Corp Method of diagnostics and monitoring management and related communication device
US20130019235A1 (en) * 2011-07-11 2013-01-17 Salesforce.Com, Inc. Mechanism for facilitating management of metadata and metada-based update of software
US9509601B2 (en) * 2012-11-01 2016-11-29 Cisco Technology, Inc. Device driver for a software router
WO2015120352A1 (en) * 2014-02-10 2015-08-13 Feeney Wireless, LLC Universal key performance indicator for the internet of things
US9906969B2 (en) * 2014-04-04 2018-02-27 Cellco Partnership Remote diagnostics for mobile devices
US10042626B2 (en) * 2015-06-29 2018-08-07 Verizon Patent And Licensing Inc. Software updates using client self-reporting and a hierarchical data structure
DE102015214054A1 (en) * 2015-07-24 2017-01-26 Siemens Aktiengesellschaft Method for operating an automation component
US10013386B2 (en) 2015-09-30 2018-07-03 International Business Machines Corporation Preservation of port control block information related to logins and states of remote ports during a code load in an embedded port
US10031742B2 (en) * 2015-09-30 2018-07-24 International Business Machines Corporation Upgrade of firmware in an interface hardware of a device in association with the upgrade of driver software for the device
US10031741B2 (en) 2015-09-30 2018-07-24 International Business Machines Corporation Upgrade of port firmware and driver software for a target device
US9965267B2 (en) * 2015-11-19 2018-05-08 Raytheon Company Dynamic interface for firmware updates
US10473758B2 (en) 2016-04-06 2019-11-12 Raytheon Company Universal coherent technique generator
GB201803032D0 (en) * 2018-02-26 2018-04-11 Nerudia Ltd Smoking substitute device
US11729647B2 (en) * 2018-08-09 2023-08-15 Apple Inc. RAN condition and cell composite load indicators
WO2021250445A1 (en) * 2020-06-10 2021-12-16 Telefonaktiebolaget Lm Ericsson (Publ) Network performance assessment

Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2001086985A1 (en) * 2000-05-08 2001-11-15 Nokia Corporation Method for over the air mobile station management
US20050227683A1 (en) * 2004-03-22 2005-10-13 Motorola, Inc. Apparatus and method for over the air software repair
EP1705872A1 (en) * 2005-03-21 2006-09-27 Bitfone Corporation Mobile device client and system supporting remote terminal management
GB2426151A (en) * 2005-05-12 2006-11-15 Motorola Inc Optimizing Network Performance for Communication Services.
US20070192158A1 (en) * 2006-01-23 2007-08-16 Lg Electronics Inc. Performing scheduled device management

Family Cites Families (52)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP3521955B2 (en) * 1994-06-14 2004-04-26 株式会社日立製作所 Hierarchical network management system
US5664093A (en) * 1994-12-27 1997-09-02 General Electric Company System and method for managing faults in a distributed system
FI946209A0 (en) * 1994-12-30 1994-12-30 Nokia Telecommunications Oy Foerfarande Foer jaemfoerande av attributvaerden hos kontrollerbara objektuttryck i ett naetelement
US6631402B1 (en) * 1997-09-26 2003-10-07 Worldcom, Inc. Integrated proxy interface for web based report requester tool set
AU2001242027A1 (en) * 2000-03-08 2001-09-17 Marbles, Inc. Remote operation of real-time graphical applications
US7783720B1 (en) * 2000-04-21 2010-08-24 Oracle America, Inc. CORBA metadata gateway to telecommunications management network
EP1327233A2 (en) * 2000-10-13 2003-07-16 Paxgrid Telemetric Systems Inc. Automotive telemetry protocol
JP2004514214A (en) 2000-11-17 2004-05-13 ビットフォン コーポレイション System and method for updating and distributing information
US20020152294A1 (en) * 2001-02-28 2002-10-17 Evans Stephen C. Apparatus and method for representing a class inheritance hierarchy
ATE467973T1 (en) * 2001-04-12 2010-05-15 Research In Motion Ltd SYSTEM AND METHOD FOR DYNAMICALLY PUSHING INFORMATION TO WIRELESS DATA TRANSMISSION DEVICES
JP4599841B2 (en) * 2001-10-30 2010-12-15 ソニー株式会社 Electronic device monitoring method
DE10239062A1 (en) * 2002-08-26 2004-04-01 Siemens Ag Method for transmitting encrypted user data objects
US20040110487A1 (en) * 2002-12-09 2004-06-10 International Business Machines Corporation Wireless network access system
WO2004054298A1 (en) * 2002-12-11 2004-06-24 Nokia Corporation Transfer of personal data
US7353533B2 (en) * 2002-12-18 2008-04-01 Novell, Inc. Administration of protection of data accessible by a mobile device
JP2004235739A (en) * 2003-01-28 2004-08-19 Sony Corp Information processor, information processing method and computer program
US7974613B1 (en) * 2003-06-16 2011-07-05 Hewlett-Packard Development Company, L.P. Device capability determination for a mobile device
US8694620B2 (en) * 2003-09-08 2014-04-08 Microsoft Corporation System and method for an OMA DM extension to manage mobile device configuration settings
US7389337B2 (en) * 2003-09-26 2008-06-17 Nortel Networks Limited Management of network elements using a proxy agent
US8036701B2 (en) * 2004-03-05 2011-10-11 Samsung Electronics Co., Ltd. Dynamically reconfigurable base station node and method
CN1998224A (en) * 2004-05-12 2007-07-11 富盛旺公司 Advanced contact identification system
KR100620054B1 (en) * 2004-06-11 2006-09-08 엘지전자 주식회사 System and method of managing device for device managing technology
US7483898B2 (en) * 2004-06-14 2009-01-27 Microsoft Corporation System and method for auditing a network
KR100641238B1 (en) * 2004-07-09 2006-11-02 엘지전자 주식회사 Device management system and device management command scheduling method thereof
CA2576569A1 (en) * 2004-08-13 2006-02-23 Citrix Systems, Inc. A method for maintaining transaction integrity across multiple remote access servers
US8204931B2 (en) * 2004-12-28 2012-06-19 Sap Ag Session management within a multi-tiered enterprise network
WO2006070045A1 (en) * 2004-12-30 2006-07-06 Nokia Corporation Use of configurations in device with multiple configurations
US8117293B1 (en) * 2005-01-05 2012-02-14 Smith Micro Software, Inc. Method of receiving, storing, and providing device management parameters and firmware updates to application programs within a mobile device
US20060178129A1 (en) * 2005-02-10 2006-08-10 Samsung Electronics Co., Ltd. Apparatus and method for selective call acceptance in a wireless network
US7577130B2 (en) * 2005-02-18 2009-08-18 Microsoft Corporation SyncML based OMA connectivity object to provision VPN connections
US20060190608A1 (en) * 2005-02-18 2006-08-24 Nokia Corporation Method for the obtaining of deployment components to electronic devices
US20060200658A1 (en) * 2005-03-07 2006-09-07 Bitfone Corporation Agent framework for mobile devices
KR100764791B1 (en) * 2005-04-08 2007-10-11 엘지전자 주식회사 System and method for scheduling device management
US7739366B2 (en) * 2005-05-19 2010-06-15 Bea Systems, Inc. Management of J2EE applications
US20070088701A1 (en) * 2005-06-07 2007-04-19 Rao Bindu R Customer care network with automatic callback to subscriber
US7818405B2 (en) * 2005-06-30 2010-10-19 Samsung Electronics Co., Ltd. Method and system for providing device-initiated software upgrades
EP1750469B1 (en) * 2005-08-03 2010-07-07 Telefonaktiebolaget LM Ericsson (publ) Automatic mobile device capability management
US20070093243A1 (en) * 2005-10-25 2007-04-26 Vivek Kapadekar Device management system
US20070100968A1 (en) * 2005-10-27 2007-05-03 Nokia Corporation Proprietary configuration setting for server to add custom client identity
KR101349805B1 (en) * 2006-01-25 2014-01-10 엘지전자 주식회사 Method for scheduling device managemnt using trap mechanism and terminal thereof
US20070207800A1 (en) * 2006-02-17 2007-09-06 Daley Robert C Diagnostics And Monitoring Services In A Mobile Network For A Mobile Device
WO2007112108A2 (en) * 2006-03-24 2007-10-04 Bitfone Corporation Device and network capable of mobile diagnostics based on diagnostic management objects
WO2007126219A1 (en) * 2006-04-28 2007-11-08 Lg Electronics Inc. Management of multimedia message service using device management technique
US8005468B2 (en) * 2006-06-29 2011-08-23 Hewlett-Packard Development Company, L.P. Personalization, diagnostics and terminal management for mobile devices in a network
US20080046888A1 (en) * 2006-08-15 2008-02-21 Appaji Anuradha K Framework for Rule-Based Execution and Scheduling of Tasks in Mobile Devices
US20100112997A1 (en) * 2006-08-16 2010-05-06 Nuance Communications, Inc. Local triggering methods, such as applications for device-initiated diagnostic or configuration management
US8917630B2 (en) * 2006-10-11 2014-12-23 Lg Electronics Inc. Managing contextual information for wireless communications
JP4156003B2 (en) * 2006-10-12 2008-09-24 株式会社ゼンリン Map information management system and map information distribution system
US8863107B2 (en) * 2007-08-08 2014-10-14 Innopath Software, Inc. Workflow-based user interface system for mobile devices management
KR101542520B1 (en) * 2009-01-13 2015-08-07 삼성전자주식회사 Apparatus and method for sharing information through presence service in a communication network
KR101344424B1 (en) * 2011-11-18 2013-12-23 에스엘 주식회사 Apparatus and method for controlling head lamp of vehicle
US20130295902A1 (en) * 2012-04-05 2013-11-07 Nokia Corporation Method And Apparatus For Remotely Managing Devices Utilizing Request-Response Protocols

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2001086985A1 (en) * 2000-05-08 2001-11-15 Nokia Corporation Method for over the air mobile station management
US20050227683A1 (en) * 2004-03-22 2005-10-13 Motorola, Inc. Apparatus and method for over the air software repair
EP1705872A1 (en) * 2005-03-21 2006-09-27 Bitfone Corporation Mobile device client and system supporting remote terminal management
GB2426151A (en) * 2005-05-12 2006-11-15 Motorola Inc Optimizing Network Performance for Communication Services.
US20070192158A1 (en) * 2006-01-23 2007-08-16 Lg Electronics Inc. Performing scheduled device management

Also Published As

Publication number Publication date
US9331928B2 (en) 2016-05-03
WO2008048905A2 (en) 2008-04-24
US20080091815A1 (en) 2008-04-17
EP2087644B1 (en) 2013-04-24
EP2087644A2 (en) 2009-08-12

Similar Documents

Publication Publication Date Title
WO2008048905A3 (en) Diagnostic agent in device that retrieves key performance indicators
WO2008028072A3 (en) Electronic device management
WO2009099849A3 (en) Apparatus and methods of accessing content
WO2010019000A3 (en) Method and system for providing input in home network using upnp
WO2010023192A3 (en) Conversion management system, method and computer program
WO2009067509A3 (en) Diagnostic monitoring by a wireless device
WO2008030526A3 (en) Systems and methods for obtaining network access
WO2008024501A3 (en) System and method for mobile device application management
HK1137530A1 (en) Method and apparatus for managing network elements in a satellite navigation data distribution system
GB2458047B (en) IP based notification of device management operations in a network
WO2008135848A3 (en) Network multimedia communication using multiple devices
WO2007058763A3 (en) System and method for accessing electronic program guide information and media content from multiple locations using mobile devices
WO2004107088A3 (en) Home network system
WO2006066257A3 (en) Management of network devices via email
HK1096802A1 (en) System and method for retrieving electronic mail
GB2422270B (en) Real time electronic communications system and method
JP2010503319A5 (en)
WO2005116582A3 (en) System and method for varying content
WO2006049845A3 (en) System and method for troubleshooting broadband connections
CN103414885B (en) A kind of communication means of monitoring network audio and video system
JP2004342088A5 (en)
WO2006004714A3 (en) Transferring a file between data processing devices using an instant messaging program
EP1585288A3 (en) Electronic apparatus, a method of controlling an electronic apparatus, a computer program and a computer program and a computer readable storage medium
CN108737541A (en) A kind of WEB conversation management systems and management method
DE602005004255D1 (en) Bidirectional SOAP communication through a single HTTP session

Legal Events

Date Code Title Description
NENP Non-entry into the national phase

Ref country code: DE

WWE Wipo information: entry into national phase

Ref document number: 2007844241

Country of ref document: EP