WO2008064154A3 - Detecting call anomalies using biometric identification - Google Patents

Detecting call anomalies using biometric identification Download PDF

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Publication number
WO2008064154A3
WO2008064154A3 PCT/US2007/085096 US2007085096W WO2008064154A3 WO 2008064154 A3 WO2008064154 A3 WO 2008064154A3 US 2007085096 W US2007085096 W US 2007085096W WO 2008064154 A3 WO2008064154 A3 WO 2008064154A3
Authority
WO
WIPO (PCT)
Prior art keywords
call
parties
biometric
prints
biometric identification
Prior art date
Application number
PCT/US2007/085096
Other languages
French (fr)
Other versions
WO2008064154A2 (en
WO2008064154A9 (en
Inventor
John Hogg
Original Assignee
Evercom Systems Inc
John Hogg
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Evercom Systems Inc, John Hogg filed Critical Evercom Systems Inc
Publication of WO2008064154A2 publication Critical patent/WO2008064154A2/en
Publication of WO2008064154A3 publication Critical patent/WO2008064154A3/en
Publication of WO2008064154A9 publication Critical patent/WO2008064154A9/en

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/22Arrangements for supervision, monitoring or testing
    • H04M3/2281Call monitoring, e.g. for law enforcement purposes; Call tracing; Detection or prevention of malicious calls
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/22Arrangements for supervision, monitoring or testing
    • H04M3/2218Call detail recording
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/38Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42221Conversation recording systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42348Location-based services which utilize the location information of a target
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/58Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/68Circuit arrangements for preventing eavesdropping
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2201/00Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/41Electronic components, circuits, software, systems or apparatus used in telephone systems using speaker recognition
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2203/00Aspects of automatic or semi-automatic exchanges
    • H04M2203/60Aspects of automatic or semi-automatic exchanges related to security aspects in telephonic communication systems
    • H04M2203/6054Biometric subscriber identification
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42348Location-based services which utilize the location information of a target
    • H04M3/42357Location-based services which utilize the location information of a target where the information is provided to a monitoring entity such as a potential calling party or a call processing server

Abstract

Embodiments of the present invention are directed generally to use of biometric identification during a call for detecting an anomaly occurring in the call, such as a change in the parties (11, 13) participating on the call Communication between parties of a call (11, 13) is monitored and biometric identification is performed using the communication In one embodiment, Biometric prints (105), such as voice prints (105A), face prints, etc, are obtained for parties (11, 13) authorized to participate on a call The call is monitored and biometric data (105) captured from communication during the call is compared with the biometric prints of the authorized parties (11, 13) to detect changes in the parties participating on the call, such as a new, unauthorized party joining the call. Thus, a call processing system (10) can detect anomalies occurring during monitored calls such as three-way calling, a handoff of a call etc.
PCT/US2007/085096 2006-11-22 2007-11-19 Detecting call anomalies using biometric identification WO2008064154A2 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US11/603,960 2006-11-22
US11/603,960 US9020114B2 (en) 2002-04-29 2006-11-22 Systems and methods for detecting a call anomaly using biometric identification

Publications (3)

Publication Number Publication Date
WO2008064154A2 WO2008064154A2 (en) 2008-05-29
WO2008064154A3 true WO2008064154A3 (en) 2008-08-21
WO2008064154A9 WO2008064154A9 (en) 2008-11-06

Family

ID=39416946

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2007/085096 WO2008064154A2 (en) 2006-11-22 2007-11-19 Detecting call anomalies using biometric identification

Country Status (2)

Country Link
US (3) US9020114B2 (en)
WO (1) WO2008064154A2 (en)

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US20170094053A1 (en) 2017-03-30
US9560193B1 (en) 2017-01-31
US9020114B2 (en) 2015-04-28
WO2008064154A2 (en) 2008-05-29
WO2008064154A9 (en) 2008-11-06
US10178224B2 (en) 2019-01-08

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