WO2015013436A3 - Methods of identifying relevant content and subject matter expertise for online communities - Google Patents
Methods of identifying relevant content and subject matter expertise for online communities Download PDFInfo
- Publication number
- WO2015013436A3 WO2015013436A3 PCT/US2014/047866 US2014047866W WO2015013436A3 WO 2015013436 A3 WO2015013436 A3 WO 2015013436A3 US 2014047866 W US2014047866 W US 2014047866W WO 2015013436 A3 WO2015013436 A3 WO 2015013436A3
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- subject matter
- methods
- relevant content
- identifying relevant
- postings
- Prior art date
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/01—Social networking
Abstract
A disclosed method identifies a subject matter expert in an online community for a business entity. The method is performed at a server having one or more processors and memory. The method identifies a plurality of subject matter areas for postings on a website for an online community, and each posting is assigned to one or more of the subject matter areas. For a first subject matter area a set of users is identified, each of whom has authored a plurality of postings assigned to the first subject matter area. A first user of the set of users is identified as a subject matter expert for the first subject matter area based on a determination that the first user's postings assigned to the first subject matter area have consistently been highly relevant to the first subject matter area over a predefined period of time.
Applications Claiming Priority (4)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US13/950,258 US20150032492A1 (en) | 2013-07-24 | 2013-07-24 | Methods of Identifying Relevant Content and Subject Matter Expertise for Online Communities |
US13/950,268 US20150032751A1 (en) | 2013-07-24 | 2013-07-24 | Methods and Systems for Utilizing Subject Matter Experts in an Online Community |
US13/950,258 | 2013-07-24 | ||
US13/950,268 | 2013-07-24 |
Publications (2)
Publication Number | Publication Date |
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WO2015013436A2 WO2015013436A2 (en) | 2015-01-29 |
WO2015013436A3 true WO2015013436A3 (en) | 2015-09-11 |
Family
ID=51398858
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/US2014/047866 WO2015013436A2 (en) | 2013-07-24 | 2014-07-23 | Methods of identifying relevant content and subject matter expertise for online communities |
Country Status (1)
Country | Link |
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WO (1) | WO2015013436A2 (en) |
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US10902462B2 (en) | 2017-04-28 | 2021-01-26 | Khoros, Llc | System and method of providing a platform for managing data content campaign on social networks |
US11050704B2 (en) | 2017-10-12 | 2021-06-29 | Spredfast, Inc. | Computerized tools to enhance speed and propagation of content in electronic messages among a system of networked computing devices |
US10785222B2 (en) | 2018-10-11 | 2020-09-22 | Spredfast, Inc. | Credential and authentication management in scalable data networks |
US11570128B2 (en) | 2017-10-12 | 2023-01-31 | Spredfast, Inc. | Optimizing effectiveness of content in electronic messages among a system of networked computing device |
US10999278B2 (en) | 2018-10-11 | 2021-05-04 | Spredfast, Inc. | Proxied multi-factor authentication using credential and authentication management in scalable data networks |
US10346449B2 (en) | 2017-10-12 | 2019-07-09 | Spredfast, Inc. | Predicting performance of content and electronic messages among a system of networked computing devices |
US11470161B2 (en) | 2018-10-11 | 2022-10-11 | Spredfast, Inc. | Native activity tracking using credential and authentication management in scalable data networks |
US10601937B2 (en) | 2017-11-22 | 2020-03-24 | Spredfast, Inc. | Responsive action prediction based on electronic messages among a system of networked computing devices |
US11061900B2 (en) | 2018-01-22 | 2021-07-13 | Spredfast, Inc. | Temporal optimization of data operations using distributed search and server management |
US10594773B2 (en) | 2018-01-22 | 2020-03-17 | Spredfast, Inc. | Temporal optimization of data operations using distributed search and server management |
US11093870B2 (en) * | 2018-02-09 | 2021-08-17 | Microsoft Technology Licensing, Llc | Suggesting people qualified to provide assistance with regard to an issue identified in a file |
US10855657B2 (en) | 2018-10-11 | 2020-12-01 | Spredfast, Inc. | Multiplexed data exchange portal interface in scalable data networks |
US10931540B2 (en) | 2019-05-15 | 2021-02-23 | Khoros, Llc | Continuous data sensing of functional states of networked computing devices to determine efficiency metrics for servicing electronic messages asynchronously |
US11809958B2 (en) | 2020-06-10 | 2023-11-07 | Capital One Services, Llc | Systems and methods for automatic decision-making with user-configured criteria using multi-channel data inputs |
US11128589B1 (en) | 2020-09-18 | 2021-09-21 | Khoros, Llc | Gesture-based community moderation |
US11438289B2 (en) | 2020-09-18 | 2022-09-06 | Khoros, Llc | Gesture-based community moderation |
US11924375B2 (en) | 2021-10-27 | 2024-03-05 | Khoros, Llc | Automated response engine and flow configured to exchange responsive communication data via an omnichannel electronic communication channel independent of data source |
US11438282B2 (en) | 2020-11-06 | 2022-09-06 | Khoros, Llc | Synchronicity of electronic messages via a transferred secure messaging channel among a system of various networked computing devices |
US11627100B1 (en) | 2021-10-27 | 2023-04-11 | Khoros, Llc | Automated response engine implementing a universal data space based on communication interactions via an omnichannel electronic data channel |
US11714629B2 (en) | 2020-11-19 | 2023-08-01 | Khoros, Llc | Software dependency management |
US11340897B1 (en) | 2020-12-08 | 2022-05-24 | International Business Machines Corporation | Subject matter expert identification for computer software |
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2014
- 2014-07-23 WO PCT/US2014/047866 patent/WO2015013436A2/en active Application Filing
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Also Published As
Publication number | Publication date |
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WO2015013436A2 (en) | 2015-01-29 |
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